Corps des analystes et des techniciens de l`informatique des

Transcription

Corps des analystes et des techniciens de l`informatique des
GpFUHWVHWDUUrWpV
PREMIER MINISTERE
'pFUHW Qƒ GX IpYULHU IL[DQW OH VWDWXW
SDUWLFXOLHU DXFRUSVGHVDQDO\VWHVHWGHVWHFKQLFLHQVGH
O
LQIRUPDWLTXHGHVDGPLQLVWUDWLRQVSXEOLTXHV
/H3UpVLGHQWGHOD5pSXEOLTXH
6XUSURSRVLWLRQGX3UHPLHUPLQLVWUH
9X OD ORL Qƒ GXPDLSRUWDQWORLRUJDQLTXHGHV
FRPPXQHV WHOOH TX
HOOH D pWp PRGLILpHHWFRPSOpWpHSDUODORLQƒ
GXDYULOODORLQƒGXDYULOHWODORLQƒ
GXMXLOOHWHWQRWDPPHQWVRQDUWLFOHQRXYHDX
9X OD ORL Qƒ GX GpFHPEUH SRUWDQW VWDWXW
JpQpUDO GHV SHUVRQQHOV GH O¶(WDW GHV FROOHFWLYLWpV SXEOLTXHV
ORFDOHV HW GHV pWDEOLVVHPHQWV SXEOLFV j FDUDFWqUH DGPLQLVWUDWLI
HQVHPEOH OHVWH[WHVTXLO
RQWPRGLILpHRXFRPSOpWpHHWQRWDPPHQW
ODORLQƒGXGpFHPEUH
9X OD ORL Qƒ GX PDUV SRUWDQW UpJLPH GHV
SHQVLRQV FLYLOHV HW PLOLWDLUHV GHUHWUDLWHHWGHVVXUYLYDQWVGDQVOH
VHFWHXUSXEOLFHQVHPEOHOHVWH[WHVTXLO
RQWPRGLILpHRXFRPSOpWpH
HWQRWDPPHQWODORLQƒGXMXLOOHW
9X OD ORL Qƒ GX IpYULHU UHODWLYHDX[FRQVHLOV
UpJLRQDX[
9XOHGpFUHWQƒGXRFWREUHSRUWDQWWUDQVIHUWGH
OD VHFWLRQ GH IRUPDWLRQ G
LQIRUPDWLFLHQV SURJUDPPHXUV HW
DQDO\VWHV GH O
pFROH QDWLRQDOHG
DGPLQLVWUDWLRQDXFHQWUHQDWLRQDO
GHO
LQIRUPDWLTXH
9X OH GpFUHW Qƒ GX VHSWHPEUH SRUWDQW
GLVSRVLWLRQV GpURJDWRLUHV SRXU OD SDUWLFLSDWLRQ DX[ FRQFRXUVGH
UHFUXWHPHQW j WLWUH G
H[WHUQH WHOTX
LODpWpFRPSOpWpSDUOHGpFUHW
QƒGXDR€W
9X OH GpFUHW Qƒ GX MXLQIL[DQWOHUpJLPHGH
O
H[HUFLFH j PLWHPSV GDQV OHV DGPLQLVWUDWLRQV SXEOLTXHV OHV
FROOHFWLYLWpV SXEOLTXHV ORFDOHV HW OHV pWDEOLVVHPHQWV SXEOLFV j
FDUDFWqUHDGPLQLVWUDWLI
9X OH GpFUHW Qƒ GX RFWREUH IL[DQW OHV
FRQGLWLRQV G
LQWpJUDWLRQ GX SHUVRQQHO RXYULHUGDQVOHVFDGUHVGHV
IRQFWLRQQDLUHV
9X OH GpFUHW Qƒ GX IpYULHU SRUWDQW VWDWXW
SDUWLFXOLHU DX FRUSV GHV SHUVRQQHOV FKDUJpV GX WUDLWHPHQW
DXWRPDWLTXH GH O
LQIRUPDWLTXH WHOTX
LODpWpPRGLILpSDUOHGpFUHW
QƒGXIpYULHU
9X OH GpFUHW Qƒ GX RFWREUH IL[DQW OHV
PRGDOLWpV G
RUJDQLVDWLRQ HW GH IRQFWLRQQHPHQW GHVFRPPLVVLRQV
DGPLQLVWUDWLYHVSDULWDLUHV
9X OH GpFUHW Qƒ GXMXLQSRUWDQWRUJDQLVDWLRQ
GH OD IRUPDWLRQ FRQWLQXH GHV IRQFWLRQQDLUHV HW GHV RXYULHUVGH
O
(WDW GHV FROOHFWLYLWpV SXEOLTXHV ORFDOHV HW GHV pWDEOLVVHPHQWV
SXEOLFVjFDUDFWqUHDGPLQLVWUDWLIWHOTX
LODpWpPRGLILpSDUOHGpFUHW
QƒGXIpYULHU
9X OH GpFUHW Qƒ GX MXLQ IL[DQW OD
FODVVLILFDWLRQ QDWLRQDOH GHV HPSORLV DLQVL TXH OHV FRQGLWLRQV
G
KRPRORJDWLRQ GHV FHUWLILFDWV HW GLSO{PHV GH IRUPDWLRQ
SURIHVVLRQQHOOHLQLWLDOHHWFRQWLQXH
9X OHGpFUHWQƒGXDR€WIL[DQWOHVFRQGLWLRQV
JpQpUDOHV GHO
DWWULEXWLRQGHODQRWHSURIHVVLRQQHOOHHWGHODQRWHGH
OD SULPH GH UHQGHPHQW DX[SHUVRQQHOVGHO
(WDWGHVFROOHFWLYLWpV
SXEOLTXHV ORFDOHV HW GHV pWDEOLVVHPHQWV SXEOLFV j FDUDFWqUH
DGPLQLVWUDWLI
1ƒ
9X OH GpFUHW Qƒ GX QRYHPEUH IL[DQWOHV
PRGDOLWpV G
DSSOLFDWLRQ GHV GLVSRVLWLRQV UHODWLYHVjODSURPRWLRQ
DX FKRL[ GHV IRQFWLRQQDLUHV GH O
(WDWGHVFROOHFWLYLWpVSXEOLTXHV
ORFDOHVHWGHVpWDEOLVVHPHQWVSXEOLFVjFDUDFWqUHDGPLQLVWUDWLI
9X OH GpFUHWQƒGXPDUVSRUWDQWUHIRQWHGHOD
UpJOHPHQWDWLRQUHODWLYHjO
pTXLYDOHQFHGHVGLSO{PHVHWGHVWLWUHV
9X OH GpFUHW Qƒ GX VHSWHPEUH IL[DQW OH
WUDLWHPHQW GH EDVH GHV SHUVRQQHOV GH O
(WDW GHV FROOHFWLYLWpV
SXEOLTXHV ORFDOHV HW GHV pWDEOLVVHPHQWV SXEOLFV j FDUDFWqUH
DGPLQLVWUDWLI
9X OHGpFUHWQƒGXMDQYLHUSRUWDQWGpILQLWLRQGHV
FDWpJRULHV DX[TXHOOHV DSSDUWLHQQHQW OHV GLIIpUHQWV JUDGHV GHV
IRQFWLRQQDLUHV GH O
(WDW GHV FROOHFWLYLWpV ORFDOHV HW GHV
pWDEOLVVHPHQWVSXEOLFVjFDUDFWqUHDGPLQLVWUDWLI
9XO
DYLVGXPLQLVWUHGHVILQDQFHV
9XO
DYLVGXWULEXQDODGPLQLVWUDWLI
'pFUqWH
7,75(,
',6326,7,216*(1(5$/(6
$UWLFOH SUHPLHU /HFRUSVGHVDQDO\VWHVHWGHVWHFKQLFLHQVGH
O
LQIRUPDWLTXH GHV DGPLQLVWUDWLRQVSXEOLTXHVFRPSUHQGOHVJUDGHV
VXLYDQWV
,3RXUOHVDQDO\VWHVGHO
LQIRUPDWLTXH
$QDO\VWHJpQpUDO
$QDO\VWHHQFKHI
$QDO\VWHFHQWUDO
$QDO\VWH
,,3RXUOHVWHFKQLFLHQVGHO
LQIRUPDWLTXH
3URJUDPPHXU
7HFKQLFLHQGHODERUDWRLUHLQIRUPDWLTXH
$UW /HV DJHQWV DSSDUWHQDQW j O
XQ GHV JUDGHVVXVYLVpV
SHXYHQW H[HUFHU VRXV OH UpJLPH GXPLWHPSVFRQIRUPpPHQWDX[
UqJOHPHQWVHQYLJXHXU
$UW /HVJUDGHVYLVpVjO
DUWLFOHSUHPLHUGXSUpVHQWGpFUHW
VRQWUpSDUWLVVHORQOHVFDWpJRULHVLQGLTXpHVDXWDEOHDXFLDSUqV
&DWpJRULHV
6RXV
FDWpJRULH
$QDO\VWHJpQpUDO
$
$
$QDO\VWHHQFKHI
$
$
$QDO\VWHFHQWUDO
$
$
$QDO\VWH
$
$
3URJUDPPHXU
$
$
7HFKQLFLHQGHODERUDWRLUH
LQIRUPDWLTXH
%
*UDGHV
$UW /HVDJHQWVDSSDUWHQDQWDXFRUSVGHVDQDO\VWHVHWGHV
WHFKQLFLHQV GH O
LQIRUPDWLTXH GHV DGPLQLVWUDWLRQVSXEOLTXHVVRQW
UpSDUWLV VHORQOHXUVJUDGHVHQFDWpJRULHVHWVRXVFDWpJRULHVYLVpHVj
O
DUWLFOHFLGHVVXV
-RXUQDO2IILFLHOGHOD5pSXEOLTXH7XQLVLHQQH²IpYULHU
3DJH
/HV JUDGHV GX FRUSV GHV DQDO\VWHV HW GHV WHFKQLFLHQV GH
O
LQIRUPDWLTXH GHV DGPLQLVWUDWLRQV SXEOLTXHV FRPSUHQQHQW YLQJW
FLQTpFKHORQV
7RXWHIRLV SRXU OHV JUDGHV G
DQDO\VWH JpQpUDOHWG
DQDO\VWHHQ
FKHIOHQRPEUHG
pFKHORQVHVWIL[pDLQVLTX
LOVXLW
$QDO\VWHJpQpUDOVHL]HpFKHORQV
$QDO\VWHHQFKHIYLQJWpFKHORQV
/D FRQFRUGDQFH GHV pFKHORQV DYHF OHV QLYHDX[ GH
UpPXQpUDWLRQSUpYXVSDUODJULOOHGHVVDODLUHVHVWIL[pHSDUGpFUHW
$UW /DGXUpHUHTXLVHSRXUDFFpGHUDX[pFKHORQVHW
HVWG
XQDQHOOHHVWGHDQVSRXUDFFpGHUDX[DXWUHVpFKHORQV
7RXWHIRLV SRXU OHV JUDGHV G
DQDO\VWH JpQpUDOHWG
DQDO\VWHHQ
FKHIODFDGHQFHG
DYDQFHPHQWHVWIL[pHjGHX[DQV
$UW 6RXVUpVHUYHGHVGLVSRVLWLRQVGHODORLQƒGX
PDL HW GH OD ORL Qƒ GX IpYULHUVXVYLVpHVOH
QRPEUH GHV SURPRWLRQVGDQVOHVGLIIpUHQWVJUDGHVHVWIL[pDXWLWUH
GH FKDTXH DQQpH SDU DUUrWp GX PLQLVWUH H[HUoDQW OH SRXYRLU
KLpUDUFKLTXH RX OH SRXYRLU GHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHV
DJHQWVFRQFHUQpV
$UW /HV DJHQWVGXFRUSVGHVDQDO\VWHVHWGHVWHFKQLFLHQV
GH O
LQIRUPDWLTXH GHV DGPLQLVWUDWLRQVSXEOLTXHVVRQWVRXPLVjXQ
VWDJHGHVWLQpj
OHV SUpSDUHU j H[HUFHU OHXU HPSORL HW j OHV LQLWLHU DX[
WHFKQLTXHVSURIHVVLRQQHOOHV\DIIpUHQWHV
SDUIDLUHOHXUIRUPDWLRQHWOHXUVDSWLWXGHVSURIHVVLRQQHOOHV
'XUDQW ODSpULRGHGHVWDJHO
DJHQWHVWHQFDGUpFRQIRUPpPHQWj
XQ SURJUDPPH GRQW O
pODERUDWLRQ HW OH VXLYL G
H[pFXWLRQ VRQW
DVVXUpVSDUXQIRQFWLRQQDLUHGpVLJQpSDUOHFKHIGHO
DGPLQLVWUDWLRQ
j FHW HIIHW j FRQGLWLRQ TX
LO VRLW WLWXODLUH G
XQ JUDGH pJDO RX
VXSpULHXUDXJUDGHGHO
DJHQWVWDJLDLUH
/H IRQFWLRQQDLUH HQFDGUHXUGRLWDVVXUHUOHVXLYLGHO
H[pFXWLRQ
GH WRXW OHSURJUDPPHG
HQFDGUHPHQWPrPHDXFDVRFHUWDLQHVGH
VHV pWDSHV VRQW HIIHFWXpHV GDQV XQ RX SOXVLHXUV VHUYLFHV QRQ
VRXPLVjVRQDXWRULWp
$X FDV R OH IRQFWLRQQDLUH HQFDGUHXU QH SHXW FRQWLQXHU
G
DVVXPHU OHV WkFKHV TXL OXL VRQW FRQILpHV DYDQW OD ILQ GH OD
SpULRGH GH VWDJH OH FKHI GH O
DGPLQLVWUDWLRQ GRLW GpVLJQHU XQ
UHPSODoDQW FRQIRUPpPHQW DX[ FRQGLWLRQV VXVPHQWLRQQpHV j
FRQGLWLRQ WRXWHIRLV TXH OH QRXYHO HQFDGUHXU FRQWLQXH OH PrPH
SURJUDPPH pODERUp SDU VRQ SUpGpFHVVHXU VDQV PRGLILFDWLRQ
DXFXQHMXVTX
jODILQGXVWDJH
(Q RXWUH O
HQFDGUHXU GRLW SUpVHQWHUGHVUDSSRUWVSpULRGLTXHV
XQH IRLV DX PRLQV WRXVOHVVL[PRLVVXUO
pYDOXDWLRQGHVDSWLWXGHV
SURIHVVLRQQHOOHV GH O
DJHQW VWDJLDLUHHWXQUDSSRUWILQDOjODILQGH
OD SpULRGH GHVWDJH/
DJHQWFRQFHUQpGRLWSUpVHQWHUXQUDSSRUWGH
ILQ GH VWDJHFRPSRUWDQWVHVREVHUYDWLRQVHWVRQDYLVVXUWRXWHVOHV
pWDSHVGXVWDJH
/D FRPPLVVLRQ DGPLQLVWUDWLYH SDULWDLUH pPHW VRQ DYLV j OD
WLWXODULVDWLRQ GH O
DJHQW VWDJLDLUH DX YX GXUDSSRUWILQDOGHVWDJH
DQQRWp SDU OHVXSpULHXUKLpUDUFKLTXHHWDFFRPSDJQpGXUDSSRUWGH
ILQ GH VWDJH pODERUp SDU O
DJHQW FRQFHUQp /H FKHI GH
O
DGPLQLVWUDWLRQVHSURQRQFHVXUODWLWXODULVDWLRQ
/HVWDJHGXUH
D8QHDQQpH
SRXUOHVIRQFWLRQQDLUHVLVVXVG
XQHpFROHGHIRUPDWLRQDJUppH
SDUO
DGPLQLVWUDWLRQ
SRXU OHV IRQFWLRQQDLUHV QRPPpV j XQ JUDGH GpWHUPLQpHW
D\DQW DFFRPSOL DX SUpDODEOH DX PRLQV GHX[ DQQpHVGHVHUYLFHV
FLYLOV HIIHFWLIVHQTXDOLWpG
DJHQWWHPSRUDLUHRXG
DJHQWFRQWUDFWXHO
GDQVODPrPHFDWpJRULHRXGDQVOHPrPHHPSORL
E'HX[DQQpHV
SRXUOHVIRQFWLRQQDLUHVQRPPpVSDUYRLHGHFRQFRXUVH[WHUQH
VXUpSUHXYHVVXUWLWUHVRXVXUGRVVLHUV
3DJH
SRXU OHV IRQFWLRQQDLUHV SURPXV jXQJUDGHLPPpGLDWHPHQW
VXSpULHXU VRLW VXLWH j XQ F\FOH GH IRUPDWLRQ VRLW VXLWH j XQ
FRQFRXUVLQWHUQHVXUpSUHXYHVVXUWLWUHVRXVXUGRVVLHUV
SRXUOHVIRQFWLRQQDLUHVSURPXVDXFKRL[
$ O
LVVXH GH OD SpULRGH GH VWDJH VXVYLVpHOHVIRQFWLRQQDLUHV
VWDJLDLUHV VRQW VRLWWLWXODULVpVVRLWLOHVWPLVILQjOHXUUHFUXWHPHQW
ORUVTX
LOV Q
DSSDUWLHQQHQWSDVjO
DGPLQLVWUDWLRQVRLWUHYHUVpVGDQV
OHXUJUDGHG
RULJLQHHWFRQVLGpUpVFRPPHQHO
D\DQWMDPDLVTXLWWp
'DQV OH FDV R LOQ
HVWSDVVWDWXpVXUVRQFDVGDQVXQGpODLGH
TXDWUH DQVjFRPSWHUGHVRQUHFUXWHPHQWRXGHVDSURPRWLRQOH
IRQFWLRQQDLUHHVWUpSXWpWLWXODULVpG
RIILFH
1
HVW SDV VRXPLV j XQH SpULRGH GH VWDJH OH IRQFWLRQQDLUH
SURPXjXQJUDGHQRQDFFHVVLEOHDX[FDQGLGDWVH[WHUQHV
7,75(,,
'(6$1$/<67(6*(1(5$8;
&+$3,75(,/HVDWWULEXWLRQV
$UW /HV DQDO\VWHV JpQpUDX[ VRQW FKDUJpVGHVIRQFWLRQV
G
pWXGHVGHFRQFHSWLRQHWG
DQDO\VHGHVV\VWqPHVLQIRUPDWLTXHV
,OV SHXYHQWHQRXWUHrWUHFKDUJpVGHVIRQFWLRQVG
HQFDGUHPHQW
GHFRRUGLQDWLRQGHVXSHUYLVLRQHWGHVXLYL
,OV SHXYHQW rWUH pJDOHPHQW FKDUJpV GH OD GLUHFWLRQ G
XQ
HQVHPEOH GH VHUYLFHV WHFKQLTXHVRXGHUHFKHUFKHVHWGHPLVVLRQV
G
pYDOXDWLRQ G
DXGLWHWGHUHFKHUFKHVRXG
DXWUHVIRQFWLRQVUHQWUDQW
GDQV OHV DWWULEXWLRQV GHV DGPLQLVWUDWLRQV RXGHVVHUYLFHVGRQWLOV
UHOqYHQW
&+$3,75(,,/DQRPLQDWLRQ
$UW /HV DQDO\VWHV JpQpUDX[ VRQW QRPPpV SDU YRLHGH
SURPRWLRQ SDUPL OHV DQDO\VWHV HQ FKHI SDU GpFUHW HW VXU
SURSRVLWLRQ GX PLQLVWUH H[HUoDQW OH SRXYRLU KLpUDUFKLTXH RX OH
SRXYRLU GH WXWHOOH DGPLQLVWUDWLYH j O
pJDUGGHVDJHQWVFRQFHUQpV
GDQVODOLPLWHGHVHPSORLVjSRXUYRLUVHORQOHVPRGDOLWpVFLDSUqV
D $SUqV DYRLU VXLYL DYHF VXFFqV XQ F\FOH GH IRUPDWLRQ
RUJDQLVpSDUO
DGPLQLVWUDWLRQ
E $SUqV DYRLU VXLYL DYHF VXFFqV XQ FRQFRXUV LQWHUQH VXU
pSUHXYHV VXU WLWUHV RX VXUGRVVLHUVRXYHUWDX[DQDO\VWHVHQFKHI
MXVWLILDQW G
DX PRLQV FLQT DQVG
DQFLHQQHWpGDQVFHJUDGHjOD
GDWHGHFO{WXUHGHODOLVWHGHVFDQGLGDWXUHV
/HV PRGDOLWpV G
RUJDQLVDWLRQGXFRQFRXUVLQWHUQHVXVYLVpVRQW
IL[pHV SDUDUUrWpGXPLQLVWUHH[HUoDQWOHSRXYRLUKLpUDUFKLTXHRXOH
SRXYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHVDJHQWVFRQFHUQpV
F $X FKRL[ SDUPLOHVDQDO\VWHVHQFKHIMXVWLILDQWGHKXLW
DQV G
DQFLHQQHWp DX PRLQV GDQV FHJUDGHHWLQVFULWVSDURUGUHGH
PpULWHVXUXQHOLVWHG
DSWLWXGH
7,75(,,,
'(6$1$/<67(6(1&+()
&+$3,75(,/HVDWWULEXWLRQV
$UW /HV DQDO\VWHV HQ FKHI VRQW FKDUJpVGHVIRQFWLRQV
G
pWXGHVGHFRQFHSWLRQHWG
DQDO\VHGHVV\VWqPHVLQIRUPDWLTXHV
,OV SHXYHQWHQRXWUHrWUHFKDUJpVGHVIRQFWLRQVG
HQFDGUHPHQW
GHFRRUGLQDWLRQGHVXSHUYLVLRQHWGHVXLYL
,OV SHXYHQW rWUH pJDOHPHQW FKDUJpV GH OD GLUHFWLRQ G
XQ
HQVHPEOH GHVHUYLFHVWHFKQLTXHVGHPLVVLRQVG
pYDOXDWLRQG
DXGLW
HW SDUWLFLSHU j GHV SURMHWV GH UHFKHUFKHV RX G
DXWUHV IRQFWLRQV
UHQWUDQW GDQV OHV DWWULEXWLRQV GHVDGPLQLVWUDWLRQVRXGHVVHUYLFHV
GRQWLOVUHOqYHQW
&+$3,75(,,/DQRPLQDWLRQ
$UW /HV DQDO\VWHV HQ FKHI VRQW QRPPpV SDU YRLHGH
SURPRWLRQ SDUPL OHV DQDO\VWHV FHQWUDX[ SDU GpFUHW HW VXU
SURSRVLWLRQ GX PLQLVWUH H[HUoDQW OH SRXYRLU KLpUDUFKLTXH RX OH
SRXYRLU GH WXWHOOH DGPLQLVWUDWLYH j O
pJDUGGHVDJHQWVFRQFHUQpV
GDQVODOLPLWHGHVHPSORLVjSRXUYRLUVHORQOHVPRGDOLWpVFLDSUqV
-RXUQDO2IILFLHOGHOD5pSXEOLTXH7XQLVLHQQH²IpYULHU
1ƒ
D $SUqV DYRLU VXLYL DYHF VXFFqV XQ F\FOH GH IRUPDWLRQ
RUJDQLVpSDUO
DGPLQLVWUDWLRQ
E $SUqV DYRLU VXLYL DYHF VXFFqV XQ FRQFRXUV LQWHUQH VXU
pSUHXYHV VXU WLWUHVRXVXUGRVVLHUVRXYHUWDX[DQDO\VWHVFHQWUDX[
MXVWLILDQW G
DX PRLQV FLQT DQVG
DQFLHQQHWpGDQVFHJUDGHjOD
GDWHGHFO{WXUHGHODOLVWHGHVFDQGLGDWXUHV
/HV PRGDOLWpV G
RUJDQLVDWLRQGXFRQFRXUVLQWHUQHVXVYLVpVRQW
IL[pHV SDUDUUrWpGXPLQLVWUHH[HUoDQWOHSRXYRLUKLpUDUFKLTXHRXOH
SRXYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHVDJHQWVFRQFHUQpV
F $XFKRL[SDUPLOHVDQDO\VWHVFHQWUDX[MXVWLILDQWGHKXLW
DQV G
DQFLHQQHWp DX PRLQV GDQV FHJUDGHHWLQVFULWVSDURUGUHGH
PpULWHVXUXQHOLVWHG
DSWLWXGH
7,75(,9
'(6$1$/<67(6&(175$8;
&+$3,75(,/HVDWWULEXWLRQV
$UW /HV DQDO\VWHV FHQWUDX[VRQWFKDUJpVGHVIRQFWLRQV
G
pWXGHVGHFRQFHSWLRQG
DQDO\VHHWGHVXLYL
,OV SHXYHQW rWUH FKDUJpV GH OD GLUHFWLRQ G
XQ HQVHPEOH GH
VHUYLFHVWHFKQLTXHV
,OV SHXYHQWrWUHpJDOHPHQWFKDUJpVGHPLVVLRQVG
pYDOXDWLRQHW
G
DXGLW RX G
DXWUHV IRQFWLRQV UHQWUDQW GDQV OHV DWWULEXWLRQV GHV
DGPLQLVWUDWLRQVRXGHVVHUYLFHVGRQWLOVUHOqYHQW
&+$3,75(,,/DQRPLQDWLRQ
$UW /HVDQDO\VWHVFHQWUDX[VRQWQRPPpVHWDIIHFWpVGDQV
OHV GLIIpUHQWV VHUYLFHV HW DGPLQLVWUDWLRQV SDU DUUrWp GXPLQLVWUH
H[HUoDQW OH SRXYRLU KLpUDUFKLTXH RX OH SRXYRLU GH WXWHOOH
DGPLQLVWUDWLYH j O
pJDUG GHV DJHQWV FRQFHUQpVGDQVODOLPLWHGHV
HPSORLVjSRXUYRLUVHORQOHVPRGDOLWpVFLDSUqV
6HFWLRQ,/HUHFUXWHPHQW
$UW /HV DQDO\VWHV FHQWUDX[ VRQW UHFUXWpV SDUPL OHV
FDQGLGDWVH[WHUQHV
D SDUYRLHGHQRPLQDWLRQGLUHFWHSDUPLOHVpOqYHVLVVXVG
XQH
pFROH GH IRUPDWLRQ LQVWLWXpH RX DJUppHSDUO
DGPLQLVWUDWLRQjFHW
HIIHW HWGRQWODVFRODULWpDpWpMXJpHVDWLVIDLVDQWHFRQIRUPpPHQWDX
VWDWXWGHODGLWHpFROH
E SDU YRLHGHFRQFRXUVH[WHUQHVXUpSUHXYHVVXUWLWUHVRXVXU
GRVVLHUV RXYHUW DX[ FDQGLGDWV WLWXODLUHV G
XQ GLSO{PH G
pWXGHV
DSSURIRQGLHV HQ LQIRUPDWLTXH HW kJpV GH WUHQWHFLQTDQVDX
SOXV FDOFXOpVFRQIRUPpPHQWDX[GLVSRVLWLRQVGXGpFUHWQƒ
GXVHSWHPEUHVXVYLVp
/HV PRGDOLWpVG
RUJDQLVDWLRQGXFRQFRXUVH[WHUQHVXVYLVpVRQW
IL[pHV SDUDUUrWpGXPLQLVWUHH[HUoDQWOHSRXYRLUKLpUDUFKLTXHRXOH
SRXYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHVDJHQWVFRQFHUQpV
6HFWLRQ,,/DSURPRWLRQ
$UW /D SURPRWLRQ DX JUDGH G
DQDO\VWH FHQWUDO HVW
DWWULEXpHDX[FDQGLGDWVLQWHUQHV
D $SUqV DYRLU VXLYL DYHF VXFFqV XQ F\FOH GH IRUPDWLRQ
RUJDQLVp SDUO
DGPLQLVWUDWLRQDXSURILWGHVDQDO\VWHVWLWXODLUHVGDQV
OHXUJUDGH
E $SUqV DYRLU VXLYL DYHF VXFFqV XQ FRQFRXUV LQWHUQH VXU
pSUHXYHV VXU WLWUHVRXVXUGRVVLHUVRXYHUWDX[DQDO\VWHVWLWXODLUHV
MXVWLILDQW G
DX PRLQV FLQT DQVG
DQFLHQQHWpGDQVFHJUDGHjOD
GDWHGHFO{WXUHGHODOLVWHGHVFDQGLGDWXUHV
/HV PRGDOLWpV G
RUJDQLVDWLRQGXFRQFRXUVLQWHUQHVXVYLVpVRQW
IL[pHV SDUDUUrWpGXPLQLVWUHH[HUoDQWOHSRXYRLUKLpUDUFKLTXHRXOH
SRXYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHVDJHQWVFRQFHUQpV
F $X FKRL[ GDQVODOLPLWHGHGL[SRXUFHQWSDUPLOHV
DQDO\VWHV WLWXODLUHVMXVWLILDQWGHGL[DQVG
DQFLHQQHWpDXPRLQV
GDQV FH JUDGH kJpV GH TXDUDQWHDQVDXPRLQVHWLQVFULWVSDU
RUGUHGHPpULWHVXUXQHOLVWHG
DSWLWXGH
1ƒ
7,75(9
'(6$1$/<67(6
&+$3,75(,/HVDWWULEXWLRQV
$UW /HV DQDO\VWHV VRQW FKDUJpV VRXVO
DXWRULWpGHOHXU
FKHIKLpUDUFKLTXHGHVWUDYDX[GHFRQFHSWLRQHWG
DQDO\VH
,OV SHXYHQW HQ RXWUH rWUH DSSHOpV j HQFDGUHU XQHpTXLSHGH
SURJUDPPHXUV HW SDUWLFLSHU j OD ERQQH UpDOLVDWLRQGHVV\VWqPHV
LQIRUPDWLTXHV
,OV SHXYHQW rWUH pJDOHPHQWFKDUJpVG
DXWUHVIRQFWLRQVUHQWUDQW
GDQV OHV DWWULEXWLRQV GHV DGPLQLVWUDWLRQV RXGHVVHUYLFHVGRQWLOV
UHOqYHQW
&+$3,75(,,/DQRPLQDWLRQ
$UW 6RXV UpVHUYHGHVGLVSRVLWLRQVGHODORLQƒGX
PDL HW GHODORLQƒGXIpYULHUVXVYLVpHVOHV
DQDO\VWHV VRQW QRPPpV HW DIIHFWpV GDQVOHVGLIIpUHQWVVHUYLFHVHW
DGPLQLVWUDWLRQV SDU DUUrWp GX PLQLVWUH H[HUoDQW OH SRXYRLU
KLpUDUFKLTXH RX OH SRXUYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHV
DJHQWV FRQFHUQpV GDQV ODOLPLWHGHVHPSORLVjSRXUYRLUVHORQOHV
PRGDOLWpVFLDSUqV
6HFWLRQ,/HUHFUXWHPHQW
$UW /HV DQDO\VWHV VRQW UHFUXWpV SDUPL OHV FDQGLGDWV
H[WHUQHV
D SDUYRLHGHQRPLQDWLRQGLUHFWHSDUPLOHVpOqYHVLVVXVG
XQH
pFROH GH IRUPDWLRQ LQVWLWXpH RX DJUppHSDUO
DGPLQLVWUDWLRQjFHW
HIIHW HWGRQWODVFRODULWpDpWpMXJpHVDWLVIDLVDQWHFRQIRUPpPHQWDX
VWDWXWGHODGLWHpFROH
E SDU YRLHGHFRQFRXUVH[WHUQHVXUpSUHXYHVVXUWLWUHVRXVXU
GRVVLHUV RXYHUW DX[ FDQGLGDWV WLWXODLUHV G
XQH PDvWULVH HQ
LQIRUPDWLTXH RX HQ LQIRUPDWLTXH DSSOLTXpH RX G
XQ GLSO{PH
pTXLYDOHQW GDQV OD VSpFLDOLWp SUpYXHSDUFHSDUDJUDSKHHWkJpVGH
WUHQWH FLQT DQV DX SOXV FDOFXOpV FRQIRUPpPHQW DX[
GLVSRVLWLRQVGXGpFUHWQƒGXVHSWHPEUHVXVYLVp
/HV PRGDOLWpVG
RUJDQLVDWLRQGXFRQFRXUVH[WHUQHVXVYLVpVRQW
IL[pHV SDUDUUrWpGXPLQLVWUHH[HUoDQWOHSRXYRLUKLpUDUFKLTXHRXOH
SRXYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHVDJHQWVFRQFHUQpV
6HFWLRQ,,/DSURPRWLRQ
$UW /D SURPRWLRQDXJUDGHG
DQDO\VWHHVWDWWULEXpHDX[
FDQGLGDWVLQWHUQHV
D $SUqV DYRLU VXLYL DYHF VXFFqV XQ F\FOH GH IRUPDWLRQ
RUJDQLVp SDUO
DGPLQLVWUDWLRQDXSURILWGHVSURJUDPPHXUVWLWXODLUHV
GDQVOHXUJUDGH
E $SUqV DYRLU VXLYL DYHF VXFFqV XQ FRQFRXUV LQWHUQH VXU
pSUHXYHV VXU WLWUHV RX VXU GRVVLHUV RXYHUW DX[ SURJUDPPHXUV
WLWXODLUHV MXVWLILDQW G
DX PRLQV FLQT DQVG
DQFLHQQHWpGDQVFH
JUDGHjODGDWHGHFO{WXUHGHODOLVWHGHVFDQGLGDWXUHV
/HV PRGDOLWpV G
RUJDQLVDWLRQGXFRQFRXUVLQWHUQHVXVYLVpVRQW
IL[pHV SDUDUUrWpGXPLQLVWUHH[HUoDQWOHSRXYRLUKLpUDUFKLTXHRXOH
SRXYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHVDJHQWVFRQFHUQpV
F $X FKRL[ GDQV ODOLPLWHGHGL[SRXUFHQWSDUPLOHV
SURJUDPPHXUV WLWXODLUHV MXVWLILDQW GHGL[DQVG
DQFLHQQHWpDX
PRLQV GDQVFHJUDGHkJpVGHTXDUDQWHDQVDXPRLQVHWLQVFULWV
SDURUGUHGHPpULWHVXUXQHOLVWHG
DSWLWXGH
7,75(9,
'(6352*5$00(856
&+$3,75(,/HVDWWULEXWLRQV
$UW /HV SURJUDPPHXUV VRQW FKDUJpVVRXVO
DXWRULWpGH
OHXU FKHIKLpUDUFKLTXHGHO
pWXGHGHO
REMHFWLIGHVSURJUDPPHVGHV
UpVXOWDWV DWWHQGXV GH OD QDWXUH HWGHVVRXUFHVGHVGRQQpHVGHOD
SUpSDUDWLRQGHVDOJRULWKPHVHWGHO
pFULWXUHGHVSURJUDPPHV
,OV SURFqGHQW DX[ WHVWV UpGLJHQW HW PHWWHQW DX SRLQW OHV
FRQVLJQHVQpFHVVDLUHVjO
H[pFXWLRQGHOHXUVSURJUDPPHV
,OV SHXYHQW rWUH pJDOHPHQWFKDUJpVG
DXWUHVIRQFWLRQVUHQWUDQW
GDQV OHV DWWULEXWLRQV GHV DGPLQLVWUDWLRQV RXGHVVHUYLFHVGRQWLOV
UHOqYHQW
-RXUQDO2IILFLHOGHOD5pSXEOLTXH7XQLVLHQQH²IpYULHU
3DJH
&+$3,75(,,/DQRPLQDWLRQ
$UW 6RXV UpVHUYHGHVGLVSRVLWLRQVGHODORLQƒGX
PDL HW GHODORLQƒGXIpYULHUVXVYLVpHVOHV
SURJUDPPHXUV VRQWQRPPpVHWDIIHFWpVGDQVOHVGLIIpUHQWVVHUYLFHV
HW DGPLQLVWUDWLRQV SDU DUUrWp GX PLQLVWUH H[HUoDQW OH SRXYRLU
KLpUDUFKLTXH RX OH SRXYRLU GHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHV
DJHQWV FRQFHUQpV GDQV ODOLPLWHGHVHPSORLVjSRXUYRLUVHORQOHV
PRGDOLWpVFLDSUqV
6HFWLRQ,/HUHFUXWHPHQW
$UW /HVSURJUDPPHXUVVRQWUHFUXWpVSDUPLOHVFDQGLGDWV
H[WHUQHV
D SDUYRLHGHQRPLQDWLRQGLUHFWHSDUPLOHVpOqYHVLVVXVG
XQH
pFROH GH IRUPDWLRQ LQVWLWXpH RX DJUppHSDUO
DGPLQLVWUDWLRQjFHW
HIIHW HWGRQWODVFRODULWpDpWpMXJpHVDWLVIDLVDQWHFRQIRUPpPHQWDX
VWDWXWGHODGLWHpFROH
E SDU YRLHGHFRQFRXUVH[WHUQHVXUpSUHXYHVVXUWLWUHVRXVXU
GRVVLHUV RXYHUW DX[FDQGLGDWVkJpVGHWUHQWHFLQTDQVDXSOXV
FDOFXOpVFRQIRUPpPHQWDX[GLVSRVLWLRQVGXGpFUHWQƒGX
VHSWHPEUHVXVYLVpHWWLWXODLUHV
GXGLSO{PHG
pWXGHVXQLYHUVLWDLUHVGXSUHPLHUF\FOHRXG
XQ
GLSO{PH pTXLYDOHQW VSpFLDOLWp WHFKQLTXH GH WUDLWHPHQW
DXWRPDWLTXHGHVGRQQpHV
RX G
XQ GLSO{PHGHIRUPDWLRQKRPRORJXpDXQLYHDXSUpYX
DXSDUDJUDSKHSUHPLHUVXVYLVp
/HV PRGDOLWpVG
RUJDQLVDWLRQGXFRQFRXUVH[WHUQHVXVYLVpVRQW
IL[pHV SDUDUUrWpGXPLQLVWUHH[HUoDQWOHSRXYRLUKLpUDUFKLTXHRXOH
SRXYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHVDJHQWVFRQFHUQpV
6HFWLRQ,,/DSURPRWLRQ
$UW /DSURPRWLRQDXJUDGHGHSURJUDPPHXUHVWDWWULEXpH
DX[FDQGLGDWVLQWHUQHV
D $SUqV DYRLU VXLYL DYHF VXFFqV XQ F\FOH GH IRUPDWLRQ
RUJDQLVp SDU O
DGPLQLVWUDWLRQ DX SURILW GHV WHFKQLFLHQV GH
ODERUDWRLUHLQIRUPDWLTXHWLWXODLUHVGDQVOHXUJUDGH
E $SUqV DYRLU VXLYL DYHF VXFFqV XQ FRQFRXUV LQWHUQH VXU
pSUHXYHV VXU WLWUHV RX VXU GRVVLHUV RXYHUW DX[ WHFKQLFLHQV GH
ODERUDWRLUH LQIRUPDWLTXH WLWXODLUHV MXVWLILDQW G
DX PRLQVFLQT
DQV G
DQFLHQQHWp GDQV FH JUDGHjODGDWHGHFO{WXUHGHODOLVWHGHV
FDQGLGDWXUHV
/HV PRGDOLWpV G
RUJDQLVDWLRQGXFRQFRXUVLQWHUQHVXVYLVpVRQW
IL[pHV SDUDUUrWpGXPLQLVWUHH[HUoDQWOHSRXYRLUKLpUDUFKLTXHRXOH
SRXYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHVDJHQWVFRQFHUQpV
F $X FKRL[ GDQV ODOLPLWHGHGL[SRXUFHQWSDUPLOHV
WHFKQLFLHQV GH ODERUDWRLUH WLWXODLUHV MXVWLILDQW GH GL[ DQV
G
DQFLHQQHWp DX PRLQVGDQVFHJUDGHkJpVGHTXDUDQWHDQVDX
PRLQVHWLQVFULWVSDURUGUHGHPpULWHVXUXQHOLVWHG
DSWLWXGH
7,75(9,,
'(67(&+1,&,(16'(/$%25$72,5(,1)250$7,48(
&+$3,75(,/HVDWWULEXWLRQV
$UW /HVWHFKQLFLHQVGHODERUDWRLUHLQIRUPDWLTXHDVVXUHQW
VRXV O
DXWRULWpGHOHXUFKHIKLpUDUFKLTXHOHVWkFKHVG
H[SORLWDWLRQHW
GH PDLQWHQDQFHGHVV\VWqPHVLQIRUPDWLTXHV,OVYHLOOHQWpJDOHPHQW
DX[ WkFKHV G
DVVLVWDQFH DX[ XWLOLVDWHXUV GHV V\VWqPHV
LQIRUPDWLTXHV
,OV SHXYHQW HQ RXWUH rWUH FKDUJpV G
DXWUHVIRQFWLRQVUHQWUDQW
GDQV OHV DWWULEXWLRQV GHV DGPLQLVWUDWLRQV RXGHVVHUYLFHVGRQWLOV
UHOqYHQW
&+$3,75(,,/DQRPLQDWLRQHWOHUHFUXWHPHQW
$UWLFOH 6RXV UpVHUYHGHVGLVSRVLWLRQVGHODORLQƒ
GX PDL HW GHODORLQƒGXIpYULHUVXVYLVpHV
OHV WHFKQLFLHQV GH ODERUDWRLUH LQIRUPDWLTXH VRQW QRPPpV HW
DIIHFWpVGDQVOHVGLIIpUHQWVVHUYLFHVHWDGPLQLVWUDWLRQVSDUDUUrWpGX
PLQLVWUH H[HUoDQW OH SRXYRLUKLpUDUFKLTXHRXOHSRXYRLUGHWXWHOOH
DGPLQLVWUDWLYH j O
pJDUG GHV DJHQWV FRQFHUQpVGDQVODOLPLWHGHV
HPSORLVjSRXUYRLUVHORQOHVPRGDOLWpVVXLYDQWHV
3DJH
$UW /HV WHFKQLFLHQV GH ODERUDWRLUH LQIRUPDWLTXHVRQW
UHFUXWpVSDUPLOHVFDQGLGDWVH[WHUQHV
D SDUYRLHGHQRPLQDWLRQGLUHFWHSDUPLOHVpOqYHVLVVXVG
XQH
pFROH GH IRUPDWLRQ LQVWLWXpH RX DJUppHSDUO
DGPLQLVWUDWLRQjFHW
HIIHW HWGRQWODVFRODULWpDpWpMXJpHVDWLVIDLVDQWHFRQIRUPpPHQWDX
VWDWXWGHODGLWHpFROH
E SDU YRLHGHFRQFRXUVH[WHUQHVXUpSUHXYHVVXUWLWUHVRXVXU
GRVVLHUV RXYHUW DX[FDQGLGDWVkJpVGHWUHQWHFLQTDQVDXSOXV
FDOFXOpVFRQIRUPpPHQWDX[GLVSRVLWLRQVGXGpFUHWQƒGX
VHSWHPEUHVXVYLVpHWWLWXODLUHV
GX GLSO{PH GX EDFFDODXUpDW RX G
XQGLSO{PHpTXLYDOHQW
DYHF XQH IRUPDWLRQ HQ H[SORLWDWLRQHWPDLQWHQDQFHGHVV\VWqPHV
LQIRUPDWLTXHV
RX G
XQ GLSO{PHGHIRUPDWLRQKRPRORJXpDXQLYHDXSUpYX
DXSDUDJUDSKHSUHPLHUVXVYLVp
/HV PRGDOLWpVG
RUJDQLVDWLRQGXFRQFRXUVH[WHUQHVXVYLVpVRQW
IL[pHV SDUDUUrWpGXPLQLVWUHH[HUoDQWOHSRXYRLUKLpUDUFKLTXHRXOH
SRXYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHVDJHQWVFRQFHUQpV
7,75(9,,,'LVSRVLWLRQVWUDQVLWRLUHV
$UW 'DQVXQGpODLPD[LPXPGHFLQTDQVjFRPSWHUGH
OD SXEOLFDWLRQ GXSUpVHQWGpFUHWHWMXVTX
jH[WLQFWLRQGHOHXUJUDGH
OHV DQDO\VWHV SULQFLSDX[ VHURQW LQWpJUpV GDQVOHJUDGHG
DQDO\VWH
FHQWUDO SDU YRLHGHFRQFRXUVLQWHUQHVXUpSUHXYHVVXUWLWUHVRXVXU
GRVVLHUV RXYHUW DX[ DQDO\VWHV SULQFLSDX[ GDQV OD OLPLWH GHV
HPSORLVjSRXUYRLU
/HV PRGDOLWpV G
RUJDQLVDWLRQGXFRQFRXUVLQWHUQHVXVYLVpVRQW
IL[pHV SDUDUUrWpGXPLQLVWUHH[HUoDQWOHSRXYRLUKLpUDUFKLTXHRXOH
SRXYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHVDJHQWVFRQFHUQpV
/HV LQWpUHVVpV FRQWLQXHQWjEpQpILFLHUGHVPrPHVSRVVLELOLWpV
GH SURPRWLRQ DFFRUGpHV DX[ DQDO\VWHV FRQIRUPpPHQW DX[
GLVSRVLWLRQV GHO
DUWLFOHGXSUpVHQWGpFUHWOHXUVDWWULEXWLRQVVRQW
GpILQLHV FRQIRUPpPHQW DX[ GLVSRVLWLRQVGHO
DUWLFOHGXSUpVHQW
GpFUHW
$UW /H JUDGH G
DQDO\VWHSULQFLSDOFRPSUHQGYLQJW
pFKHORQV HW OHXU FDGHQFHG
DYDQFHPHQWHVWIL[pHjGHX[DQVHW
FHMXVTX
jH[WLQFWLRQGHFHJUDGH
$UW $ FRPSWHU GH OD SXEOLFDWLRQ GXSUpVHQWGpFUHWHW
MXVTX
j H[WLQFWLRQ GH OHXU JUDGH OHV DQDO\VWHV SULQFLSDX[
GHPHXUHQW UpJLV SDU OHV GLVSRVLWLRQV WUDQVLWRLUHV UHODWLYHV j OD
FRQFRUGDQFHGHVpFKHORQVDYHFOHVQLYHDX[GHUpPXQpUDWLRQ
$UW $SUqV H[WLQFWLRQ GX JUDGHG
DQDO\VWHSULQFLSDOOD
SpUpTXDWLRQ GH ODSHQVLRQSUpYXHSDUO
DUWLFOHGHODORLVXVYLVpH
Qƒ GX PDUV OHXUHVWDSSOLFDEOHSDUDVVLPLODWLRQDX
JUDGHG
DQDO\VWH
$UW $ FRPSWHU GH ODSXEOLFDWLRQGXSUpVHQWGpFUHWOHV
RSpUDWHXUV VRQWLQWpJUpVGDQVOHJUDGHGHWHFKQLFLHQGHODERUDWRLUH
LQIRUPDWLTXH LOV VHURQW FODVVpVDXPrPHpFKHORQHWJDUGHURQWOHV
PrPHV DQFLHQQHWpV GH FDWpJRULH GH JUDGHHWG
pFKHORQDFTXLVHV
GDQVOHXUDQFLHQJUDGH
$UW /HVPpFDQRJUDSKHVVRQWjFRPSWHUGHODSXEOLFDWLRQ
GX SUpVHQW GpFUHWHWMXVTX
jH[WLQFWLRQGHOHXUJUDGHLQWpJUpVGDQV
OH JUDGH GH WHFKQLFLHQ GH ODERUDWRLUH LQIRUPDWLTXH VHORQ OHV
PRGDOLWpVVXLYDQWHV
SDU YRLH GHFRQFRXUVLQWHUQHVXUpSUHXYHVVXUWLWUHVRXVXU
GRVVLHUV RXYHUW GDQV OD OLPLWH GHV HPSORLV j SRXUYRLU DX[
PpFDQRJUDSKHV WLWXODLUHVGDQVOHXUJUDGHMXVWLILDQWG
DXPRLQVFLQT
DQV G
DQFLHQQHWp GDQV FH JUDGH j OD GDWH GH FO{WXUH GHV
FDQGLGDWXUHV
/HV PRGDOLWpV G
RUJDQLVDWLRQGXFRQFRXUVLQWHUQHVXVYLVpVRQW
IL[pHV SDUDUUrWpGXPLQLVWUHH[HUoDQWOHSRXYRLUKLpUDUFKLTXHRXOH
SRXYRLUGHWXWHOOHDGPLQLVWUDWLYHjO
pJDUGGHVDJHQWVFRQFHUQpV
$X FKRL[ GDQV ODOLPLWHGHGL[SRXUFHQWSDUPLOHV
PpFDQRJUDSKHV WLWXODLUHVMXVWLILDQWGHGL[DQVG
DQFLHQQHWpDX
PRLQV GDQVFHJUDGHkJpVGHTXDUDQWHDQVDXPRLQVHWLQVFULWV
SDURUGUHGHPpULWHVXUXQHOLVWHG
DSWLWXGH
-RXUQDO2IILFLHOGHOD5pSXEOLTXH7XQLVLHQQH²IpYULHU
1ƒ
$UW /H JUDGH GH PpFDQRJUDSKH FRPSUHQG YLQJW
pFKHORQV HW OHXU FDGHQFH G
DYDQFHPHQW HVW IL[pHFRQIRUPpPHQW
DX[ GLVSRVLWLRQVGHO
DOLQpDSUHPLHUGHO
DUWLFOHGXSUpVHQWGpFUHW
HWFHMXVTX
jH[WLQFWLRQGHFHJUDGH
$UW $ FRPSWHU GH OD SXEOLFDWLRQ GXSUpVHQWGpFUHWHW
MXVTX
j H[WLQFWLRQ GH OHXU JUDGH OHV PpFDQRJUDSKHVGHPHXUHQW
UpJLVSDUOHVGLVSRVLWLRQVWUDQVLWRLUHVUHODWLYHVjODFRQFRUGDQFHGHV
pFKHORQVDYHFOHVQLYHDX[GHUpPXQpUDWLRQ
/HXUV DWWULEXWLRQV VRQW GpILQLHV FRQIRUPpPHQW DX[
GLVSRVLWLRQVGHO
DUWLFOHGXSUpVHQWGpFUHW
$UW $SUqV H[WLQFWLRQ GX JUDGH GH PpFDQRJUDSKH OD
SpUpTXDWLRQ GH ODSHQVLRQSUpYXHSDUO
DUWLFOHGHODORLVXVYLVpH
Qƒ GX PDUV OHXUHVWDSSOLFDEOHSDUDVVLPLODWLRQDX
JUDGHG
DJHQWWHFKQLTXH
7,75(,;'LVSRVLWLRQVILQDOHV
$UW 7RXWHVGLVSRVLWLRQVDQWpULHXUHVFRQWUDLUHVDXSUpVHQW
GpFUHW VRQW DEURJpHV HW QRWDPPHQW OHV GLVSRVLWLRQV GX GpFUHW
VXVYLVp Qƒ GXIpYULHUWHOTX
LODpWpPRGLILpSDUOH
GpFUHWQƒGXIpYULHU
$UW /H 3UHPLHU PLQLVWUH OHV PLQLVWUHV HW VHFUpWDLUHV
G
(WDW VRQW FKDUJpV FKDFXQ HQFHTXLOHFRQFHUQHGHO
H[pFXWLRQ
GX SUpVHQW GpFUHW TXL VHUD SXEOLp DX -RXUQDO 2IILFLHO GH OD
5pSXEOLTXH7XQLVLHQQH
7XQLVOHIpYULHU
=LQH(O$ELGLQH%HQ$OL
'pFUHW Qƒ GXIpYULHUIL[DQWOHUpJLPHGH
UpPXQpUDWLRQ GXFRUSVGHVDQDO\VWHVHWGHVWHFKQLFLHQV
GHO
LQIRUPDWLTXHGHVDGPLQLVWUDWLRQVSXEOLTXHV
/H3UpVLGHQWGHOD5pSXEOLTXH
6XUSURSRVLWLRQGX3UHPLHUPLQLVWUH
9X OD ORL Qƒ GX GpFHPEUH SRUWDQW VWDWXW
JpQpUDO GHV SHUVRQQHOV GH O¶(WDW GHV FROOHFWLYLWpVORFDOHVHWGHV
pWDEOLVVHPHQWV SXEOLFV j FDUDFWqUH DGPLQLVWUDWLI HQVHPEOH OHV
WH[WHV TXL O
RQW PRGLILpHRXFRPSOpWpHHWQRWDPPHQWODORLQƒ
GXGpFHPEUH
9X OH GpFUHW Qƒ GXDYULOIL[DQWOHWDX[GHOD
SULPH GH UHQGHPHQW DOORXpH DX[ SHUVRQQHOV GH O
(WDW GHV
FROOHFWLYLWp SXEOLTXHV ORFDOHV HW GHV pWDEOLVVHPHQWV SXEOLFV j
FDUDFWqUHDGPLQLVWUDWLI
9X OH GpFUHW Qƒ GX GpFHPEUH UHODWLIDX[
LQGHPQLWpV DFFRUGpHVDX[FDGUHVWHFKQLTXHVGHO
DGPLQLVWUDWLRQWHO
TX
LODpWpPRGLILpSDUOHGpFUHWQƒGXMXLQ
9X OH GpFUHW Qƒ GX MXLOOHW UHODWLI j OD
UpPXQpUDWLRQ GX FRUSV GHV SHUVRQQHOV FKDUJpV GX WUDLWHPHQW
DXWRPDWLTXHGHO
LQIRUPDWLTXH
9X OH GpFUHW Qƒ GXQRYHPEUHPRGLILDQWOH
GpFUHW Qƒ GX IpYULHU IL[DQW OHV WDX[ HW OHV
FRQGLWLRQV G
DWWULEXWLRQ GH ODSULPHGHUHQGHPHQWDX[SHUVRQQHOV
GH O
(WDW GHV FROOHFWLYLWpVSXEOLTXHVORFDOHVHWGHVpWDEOLVVHPHQWV
SXEOLFVjFDUDFWqUHDGPLQLVWUDWLIWHOTX
LODpWpPRGLILpSDUOHGpFUHW
QƒGXMXLQ
9XOHGpFUHWQƒGXMDQYLHUUHODWLIjO
LQVWLWXWLRQ
G
XQH LQGHPQLWp GH WUDLWHPHQW DXWRPDWLTXH GHO
LQIRUPDWLTXHDX
SURILW GHV SHUVRQQHOV FKDUJpV GX WUDLWHPHQW DXWRPDWLTXH GH
O
LQIRUPDWLTXH
9X OH GpFUHW Qƒ GX VHSWHPEUH IL[DQW OH
WUDLWHPHQW GH EDVH GHV SHUVRQQHOV GH O
(WDW GHV FROOHFWLYLWpV
ORFDOHVHWGHVpWDEOLVVHPHQWVSXEOLFVjFDUDFWqUHDGPLQLVWUDWLI
1ƒ
9X OH GpFUHW Qƒ GXMXLQSRUWDQWPDMRUDWLRQ
GHV WDX[ GH O
LQGHPQLWp GH WUDLWHPHQW DXWRPDWLTXH GH
O
LQIRUPDWLTXHDXWLWUHGHO
DQQpH
9X OH GpFUHW Qƒ GX IpYULHU IL[DQWOHVWDWXW
SDUWLFXOLHU GX FRUSV GHV DQDO\VWHV HW GHV WHFKQLFLHQV GH
O
LQIRUPDWLTXHGHVDGPLQLVWUDWLRQVSXEOLTXHV
9XO
DYLVGXPLQLVWUHGHVILQDQFHV
9XO
DYLVGXWULEXQDODGPLQLVWUDWLI
'pFUqWH
$UWLFOH SUHPLHU /HVGLVSRVLWLRQVGXSUpVHQWGpFUHWIL[HQWOH
UpJLPH GH UpPXQpUDWLRQ DSSOLFDEOH DX[ SHUVRQQHOVGXFRUSVGHV
DQDO\VWHV HW GHV WHFKQLFLHQVGHO
LQIRUPDWLTXHGHVDGPLQLVWUDWLRQV
SXEOLTXHV
$UW 2XWUH OH WUDLWHPHQW GH EDVH LO HVW DOORXp DX[
SHUVRQQHOV GX FRUSV GHV DQDO\VWHV HW GHV WHFKQLFLHQV GH
O
LQIRUPDWLTXH GHV DGPLQLVWUDWLRQV SXEOLTXHV YLVpV j O
DUWLFOH
SUHPLHUGXSUpVHQWGpFUHWOHVLQGHPQLWpVVXLYDQWHV
LQGHPQLWpGXWUDLWHPHQWDXWRPDWLTXHGHO
LQIRUPDWLTXH
LQGHPQLWpNLORPpWULTXH
LQGHPQLWpGHORJHPHQW
SULPHGHUHQGHPHQW
$UW /HVWDX[GHO
LQGHPQLWpGXWUDLWHPHQWDXWRPDWLTXHGH
O
LQIRUPDWLTXH GH O
LQGHPQLWp NLORPpWULTXH HW GH O
LQGHPQLWpGH
ORJHPHQW DOORXpHV DX FRUSV GHV DQDO\VWHV HW GHVWHFKQLFLHQVGH
O
LQIRUPDWLTXH GHV DGPLQLVWUDWLRQV SXEOLTXHV VRQW IL[pV
FRQIRUPpPHQWDX[LQGLFDWLRQVGXWDEOHDXVXLYDQW
(QGLQDUV
0RQWDQWPHQVXHO
*UDGHV
$QDO\VWHV
$QDO\VWHJpQpUDO
$QDO\VWHHQFKHI
$QDO\VWHFHQWUDO
$QDO\VWH
7HFKQLFLHQVGH
O
LQIRUPDWLTXH
3URJUDPPHXU
7HFKQLFLHQGH
ODERUDWRLUH
LQIRUPDWLTXH
,QGHPQLWpGX
WUDLWHPHQW
,QGHPQLWp
DXWRPDWLTXH NLORPpWULTXH
GH
O
LQIRUPDWLTXH
,QGHPQLWpGH
ORJHPHQW
$UW /
LQGHPQLWpNLORPpWULTXHHWO
LQGHPQLWpGHORJHPHQW
YLVpHV j O
DUWLFOH FLGHVVXV VRQW H[FOXVLYHV GH WRXWH DXWUH
LQGHPQLWp GHPrPHQDWXUHHWQRWDPPHQWO
LQGHPQLWpNLORPpWULTXH
HW O
LQGHPQLWp GH ORJHPHQW DOORXpHV DX WLWUH GH O
HPSORL
IRQFWLRQQHO
/HV DJHQWV GX SHUVRQQHO GX FRUSV GHV DQDO\VWHV HW GHV
WHFKQLFLHQV GH O
LQIRUPDWLTXH QDQWLV G
XQ HPSORL IRQFWLRQQHO
EpQpILFLHQWGHO
LQGHPQLWpODSOXVDYDQWDJHXVH
7RXWHIRLV OHVDJHQWVUHOHYDQWGHFHFRUSVHWQDQWLVGHVHPSORLV
IRQFWLRQQHOV GH FKHI GH VHUYLFH RX GH VRXVGLUHFWHXU
G
DGPLQLVWUDWLRQ FHQWUDOH RX HPSORLV DVVLPLOpV VRQW H[FOXV GX
EpQpILFHGHO
LQGHPQLWpGHORJHPHQWSUpYXHjO
DUWLFOHFLGHVVXV
-RXUQDO2IILFLHOGHOD5pSXEOLTXH7XQLVLHQQH²IpYULHU
3DJH

Documents pareils

Journal Officiel de la République Tunisienne e 30 septembre 2005

Journal Officiel de la République Tunisienne e 30 septembre 2005 DGPLQLVWUDWLRQGXFHQWUHjGpIHQGUHVHVLQWpUrWVPDWpULHOVHW PRUDX[HWjODUpDOLVDWLRQGHVRSWLRQVDUUrWpHVSDUOHFRQVHLO /H FRQVHLO G¶RULHQWDWLRQ GpOqJXH j VRQ SUpVLGHQW WRXWHV OHV...

Plus en détail

TÉCNICO SUPERIOR DE AGENCIAS DE VIAJES TRADU

TÉCNICO SUPERIOR DE AGENCIAS DE VIAJES TRADU YDOLGLWpMXULGLTXHHQVRL/DVWUXFWXUHGHFHWWHGHVFULSWLRQDpWppWDEOLHHQDSSOLFDWLRQGHV'pFLVLRQVGX&RQVHLO& GXGpFHPEUHVXUODWUDQVSDUHQFHGHVTXDOLILFDWLRQVSURIHVVLRQQH...

Plus en détail

Journal Officiel de la République Tunisienne e 11 octobre 2002 Nƒ

Journal Officiel de la République Tunisienne e 11 octobre 2002 Nƒ  /HV GRQQpHV DQQXHOOHV /HV UHYHQXV OHV FKDUJHV G¶H[SORLWDWLRQHWOHUpVXOWDWG¶H[SORLWDWLRQOHVWDEOHDX[GHV HPSORLV HW GHV UHVVRXUFHV OHV LQYHVWLVVHPHQWV OH SRUWH IHXLOOH...

Plus en détail

Manuel de l·Utilisateur RITCHEY Introduction Avant votre première

Manuel de l·Utilisateur RITCHEY Introduction Avant votre première 7RXWHV QRV IpOLFLWDWLRQV SRXU DYRLU IDLW O·DFKDW G·XQ FRPSRVDQW 5,7&+(<&KH]5,7&+(<QRXVGpYHORSSRQVWHVWRQVHWIDEULTXRQV QRVSURGXLWVDYHFGpYRXHPHQWHWQRXVQRXVIDLVRQVXQGHYRL...

Plus en détail

Règlement interieur type du groupement de médecine de travail

Règlement interieur type du groupement de médecine de travail ODVXVSHQVLRQGXSUpOqYHPHQWG€VXUOHVYLDQGHVERYLQHVUpIULJpUpHV 

Plus en détail

Sommaire

Sommaire 9X OH GpFUHW Qƒ  GX  MDQYLHU  SRUWDQW GpILQLWLRQ GHV FDWpJRULHV DX[TXHOOHV DSSDUWLHQQHQW OHV GLIIpUHQWV JUDGHV GHV IRQFWLRQQDLUHV GH O (WDW GHV FROOHFWLYLWpV ORF...

Plus en détail

Journal Officiel de la République Tunisienne e 1 eh avril 2003 Nƒ

Journal Officiel de la République Tunisienne e 1 eh avril 2003 Nƒ 9X OD ORL Qƒ  GX  MXLOOHW  UHODWLYH j O HQVHLJQHPHQW VXSpULHXU HW j OD UHFKHUFKH VFLHQWLILTXH HQVHPEOH OHV WH[WHV TXL O RQW PRGLILpH RX FRPSOpWpH HW QRWDPPHQ...

Plus en détail