Data Analytics – Recovery Services
Transcription
Data Analytics – Recovery Services
End to end workflow How innovation is transforming the BPO business with our customers RG Conlee, Snr. Vice-President, CIO Xerox Services Patrick Mazeau, CLI manager, Xerox Innovation Group Enterprise class transactional workflow capabilities Xerox® AutoBot Xerox® Transactional Content Manager Proof of delivery Invoice Xerox Services Center Xerox® LiveKey Approval by operations Email F&A helpdesk with Automatic Translation EDI Fax Supplier Hardcopy Mobile Access Support Tomorrow: One Optimized Team Enterprise Management System Automated Translation 3 • Workload balance • Shorter queuing time • More options to off-shore Incoming and Outgoing Messages: Two distinct challenges @ Incoming message Customer/ Provider @ 4 Outgoing Message Incoming Message Translation Process Execution Outgoing Message Authoring Back-office system Statistical Machine Translation The MaTraX system Training data Learning Model Post-editing Translation Server Translation Client “Streaks on output from lead edge to trail edge” 5 « Traînées sur les feuilles du bord d'attaque au bord de fuite »