Concordia Community Solidarity Co-op Bookstore`s 2013

Concordia Community Solidarity
Co-op Bookstore’s
2013-2014 Annual Report
Rapport annuel 2013-2014
de la Librairie Coopérative de Solidarité de
l’Université Concordia
2013-2014 Annual Report / Rapport Annuel 2013-2014
Table of Contents
Table des matières
Enterprise profile
Le profil de l’entreprise
pg 3-4
The Mission and Mandate
La mission et mandat
pg 3-4
The Products and Services
Les biens et services
pg 5
Word from the 2013-2014 Board
Mot du conseil administratif 2013-2014
pg 6
Member Data
Données a propos des membres
pg 7-8
Financial Data 2013-2014
Données financière 2013-2014
pg 9
Budgets & Estimates 2013-2014 / 2014-2015
Budgets & prévisions 2013-2014 / 2014-2015
pg 10-11
Looking Forward 2014-2015
Le Future 2014-2015
pg 12
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2013-2014 Annual Report / Rapport Annuel 2013-2014
Enterprise Profile
The Concordia Community Solidarity Co-op Bookstore was founded October 1st, 2002. It is the
only Solidarity Co-op bookstore in Quebec (Co-op Bookstores are usually constituted under the
form of Consumers Co-operatives) and the only Co-operative Bookstore in the Quebec
Anglophone school environment. The Co-op currently has 3,642 user members and 27 support
members in the Concordia community and beyond. The objective of the Co-op is to offer goods
and services to user members while providing employment to worker members. Democracy,
equity, equality and sustainable development comprise our core values.
The Mission
Our goals and objectives are to provide students, faculty members and other members of the
community with a professional service and low prices through a self-managed and democratic
enterprise which low prices will not be offered with detriment to its financial viability. The Co-op
Bookstore also offers a large selection of titles in politics, sustainability, feminism, gender and
transgender studies, as well as some independent publications.
The Co-op Bookstore’s Mandate is as follows:
● CCSCB strives to make education and information more accessible to all members of the
community through its products, services and pricing policies.
● CCSCB will offer its services in both official languages.
● CCSCB will strive to offer and provide a wide range of products, emphasizing alternative
forms of media and information.
● CCSCB will strive to offer and provide a wide range of products, emphasizing environmental
sustainability and the promotion of recycling
● CCSCB will provide the community with general education in regards to its co-operative
business format as an alternative to the capitalist norm.
● CCSCB is responsible to the needs and concerns of its user, worker and support members
and will act responsively and respectfully to their input.
● CCSCB will invest profits to improve the services it offers to the community, and to heighten
its visibility.
● CCSCB will favor to do business with other businesses and organizations with ethical and
environmentally friendly operation standards.
● CCSCB will favor to do business with local businesses.
● CCSCB will make environmentally friendly decisions when ordering products and conducting
daily business.
● CCSCB supports and respects student initiatives; will work in solidarity with community
groups that share CCSCB’s mission and mandate.
● CCSCB will work towards maintaining a positive relationship with Concordia University and
the Concordia Student Union.
● CCSCB will ensure that its store space is inviting, inclusive and a non-discriminating space.
● CCSCB is an equal opportunity employer; CCSCB will hire new employees based on abilities
and competences that both compliment a retail environment and our mandate.
● CCSCB will hire all part-time employees through Concordia University’s Work Study
program, thus offering employment to full-time students at above minimum wage standards.
● CCSCB will maintain a workforce with a minimum of two (2) full-time workers in managerial
positions.
● CCSCB will provide a safe, bilingual and non-discriminatory work environment.
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2013-2014 Annual Report / Rapport Annuel 2013-2014
Le profil de l’entreprise
La Librairie coopérative de solidarité de l’Université Concordia a été fondée le 1er octobre 2002.
Elle est la seule librairie coopérative de solidarité au Québec (les librairies coopératives étant
généralement constituées sous la forme de coopératives de concommateurs-trices et la seule
librairie coopérative en milieu scolaire anglophone au Québec. La Coopérative est au service de
3,642 membres utilisateurs-trices et 27 membres de soutien dans la communauté de Concordia
mais aussi à l’extérieur. Son objet : Exploiter une entreprise en vue de fournir du travail à ses
membres travailleurs-euses ainsi que des biens et services à ses membres utilisateurs-trices,
dans les domaines d’utilité pédagogique, intellectuel et d’usage personnel. L’ensemble de son
fonctionnement repose sur des valeurs de démocratie, d’équité, d’égalité et de développement
durable.
La mission
Nos buts et objectifs sont de fournir aux étudiant-es, aux membres de facultés et aux autres
membres de la communauté un service professionnel et des prix abordables par le biais d’une
entreprise autogérée et démocratique et dont les bas prix ne seront pas offerts au détriment de
sa viabilité financière. La Librairie coopérative offre aussi une large sélection de titres en
politique, développement durable, féminisme, études de genres et transgenres ainsi que
plusieurs publications indépendantes.
Le mandat de la Coop est le suivant :
La Librairie coopérative:
● Essaye de rendre l’éducation et l’information le plus accessible possible aux membres de la
communauté a travers ses produits, services et choix de prix.
● Offrira tout ses services en anglais et en français
● Offre une variété de produits, notamment a travers les média.
● Met un emphase sur l’environnent.
● Offre à la communauté l’éducation générale par rapport a son model coopératif comme
alternatif a la norme capitaliste.
● Écoute aux besoins de leurs clients, travailleurs-euses et membres de support et agira
attentivement et respectueusement a leurs contributions.
● Investira ses profits pour améliorer les services qu’elle offre a la communauté, ainsi qu’a
l’amélioration de sa visibilité.
● Favorisera des relations financières avec les organisations et entreprises qui favorisent des
standards d’operations équitables et environnementales.
● Favorisera les entreprises locale.
● Fera des choix favorables a l’environnent vis-à-vis la commande de matériaux recyclées
● Supporte et respecte les initiatives étudiantes et travaillera en solidarité avec les groupes de
communauté qui partagent notre mission et mandat.
● Maintenir une relation favorable avec l’Union des Étudiant(e)s de Concordia
● Gardera une apparence net, inclusive et sans discrimination.
● Est un employeur égaux : le Coop engagera de nouveaux employés basée sur les abélites et
compétences qui complimente le mieux notre magasin et notre mandat.
● Engagera tous ses employés a temps partiel a travers le program de Travaille/Études de
Concordia, offrant des emplois aux élevés a temps plein de Concordia a salaires plus hauts
que le salaire minimum.
● Gardera toujours deux (2) travailleurs-euses a temps plein en positions de gérants.
● Offrira un environnent de travail secure, bilingue et sans discrimination.
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2013-2014 Annual Report / Rapport Annuel 2013-2014
Our Products and Services
● New textbooks
○ Over fifty (50) professors from various departments within Concordia.
● Used Textbook Consignment Service
● School supplies
● Sustainable products
● Specialty products / Artisan Consignment Service
○ Zines, small & local presses, DVDs/CDs and handmade miscellany.
● Cloth bags & School bags
● Recycling of photocopied material
● Individual Order Service
● Book searches
● Merchandise return
● Gift cards
● A source of information for ongoing events on campus and surrounding areas via
community board, flyer rack and social media.
Les biens et services
●
Livres de cours neufs (plus de cinquante (50) professeurs de l’Université Concordia
●
Service de consignation de livres de cours usagée
●
Fourniture scolaire
●
Produits spécialisé / Service de consignation artisanal
○ Zines, livres de petites presses locales, DVD et CDs, ainsi que des main d’oeuvre
●
Sacs réutilisables
●
Recyclage de matériaux photocopier
●
Service de commande individuel
●
Recherche de livres particulières
●
Retour et remboursement de marchandise
●
Carte cadeaux
● Source d’information d’évènement culturel sur le campus, ainsi que les environs de
Montréal, via bulletin publique et médias sociaux.
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2013-2014 Annual Report / Rapport Annuel 2013-2014
Word from the 2013-2014 Board / Mot du conseil administratif 2013-2014
Board Highlights 2013-2014
● Staff Conflict between Full Time Worker-Members
○ Wasted a great deal of energy and squashed excitement of the board
○ Resulted in new HR policy for disciplining and firing Full Time Worker-Members that
never existed before.
○ Resulted in an employee resigning before disciplinary actions were taken
● Board Benefits
○ Books at Cost, one every two weeks
○ This should be added to or clarified in the board manual in terms of procedure and
rules.
● Continued working with FLAC. Workshops available in the coming year that board
members should take advantage of.
● Website re-launched thanks to lots of volunteer work by board member Andrew Nolan
○ Stock is now viewable online
○ Lots of info about the coop and events available
○ Textbook order form online for faculty to place book orders
● Readerware for tracking used book stock purchased and put to use.
● New MacMini for dedicated server was purchased and is running.
● Hired a new full time worker-member in charge of finances and administration.
Issues for incoming board
● Staff restructuring. Paying full time worker-members significant amounts of overtime is
more costly and less sound than hiring part time worker member as an assistant store
manager at half of full time hours (16) at $14/hr. There was also talk about looking into the
feasibility of an Executive Director position, but it seems beyond our means at this time.
We recommend staff restructuring should happen ASAP in coordination between the
board and both full time worker-members.
● Fixed date board meetings. First Mondays is what we have been doing. This is better than
changing every month! Also helps improve board attendance.
● Policy for hiring part-time worker members. We need to provide guidelines for full time
worker-members in terms of what are our priorities are when hiring someone. Eligibility for
work study vs. best qualified workers
● Policy for who works events in store and out of store. Taking into consideration the best
use of full time worker-member’s time and the best use of our budget.
● 50% off used book sale to get rid of enormous back stock. These books are losing value
every month they sit in storage. Get rid of these!
● Dealing with full time worker-members accrued overtime. New board should familiarize
themselves with HR policy around this issue and need to figure out how to address the
mounting overtime hours accrued by full time worker-members and if disciplinary
measures should be taken. Staff restructuring will also help resolve this issue significantly.
● Continuing to plug in to the board/volunteer tasks list
● Purchasing policy for full time worker members for expensive items needs to be developed
and implemented.
● New MYOB purchase was approved by the outgoing board months ago, but put on hold
until new finance person came on board. She is here now so a decision needs to be made
in coordination with her.
● More outreach to professors to order their books from the coop in future, it’s our bread and
butter!
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2013-2014 Annual Report / Rapport Annuel 2013-2014
The CCSCB Board of Directors is composed of a minimum of six (6) administrators, to a
maximum of nine (9) administrators, who fulfill the legal responsibility. The board is responsible
for meeting on a regular basis to set the agenda for the co-op via policy implementation. Board
members can look forward to gaining experience in policy formulation and implementation,
working as part of a team and benefit from observing the CCSCB functioning throughout the year.
BOD elections are held in the fall semester; however, board appointments can be made by its
members throughout the year.
Le conseil d’administration de la Coop est compose d’un minimum de 6 membres, a un
maximum de 9 membres, qui remplissent les responsabilités légale de la Coop. Le conseil est
responsable d’organise des réunions, préférablement une fois par mois, pour gérer les activités
de la Coop ainsi que la création de nouvelles politiques. Les membres du conseil peuvent
s’attendre à gagner de l’expérience en travail d’équipe, création de politiques et documents a
travers l’observation de la Coop. Les élections du conseil se passent durant le semestre
d’automne, mais le conseil peut approuver de nouveaux membres pendant l’année.
Social Capital
The co-operative may emit an unlimited number of social shares, valued at $10.00, which are
refundable, as per the rights afforded by law. Each User-Member or Worker-Member must hold
one (1) qualifying share, and Support-Members must hold ten (10) qualifying shares. Each
member may hold the right to no more than one (1) vote, no matter the number of qualifying
shares they hold.
2013 - 2014 Social Capital
User-Members
Worker-Members
Support-Members
Subscribed
2014
2013
3,642
3,181
11
8
27
25
Shares Paid
2014
$34,354.00
$110.00
$2,700.00
$37,164.00
2013
$31,805.00
$80.00
$2,500.00
$34,385.00
Capital Social
La Coopérative peut émettre un nombre illimité de parts de qualification d’une valeur nominale de
10.00$, remboursable en conformité avec les dispositions prévues par la loi. Chaque membre
utilisateur-trice ou travailleurs-euse doit détenir une part de qualification et chaque membre de
soutien doit détenir dix parts de qualification. Un membre ne détient qu’un seul droit de vote.
Capital Social 2013 - 2014
Membres-utilisateurs
Membres-travailleurs(se)
Membres de soutiens
Souscrite
2014
2013
3,642
3,181
11
8
27
25
Payées
2014
$34,354.00
$110.00
$2,700.00
$37,164.00
2013
$31,805.00
$80.00
$2,500.00
$34,385.00
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2013-2014 Annual Report / Rapport Annuel 2013-2014
Percentage of the operations with members / Pourcentage des opérations avec les
membres
Evaluated / Évalué à 71%
Our twenty-six (26) support members currently include/
Nos vingt-six (26) membres de soutient incluent:
1. The Concordia Student Union – CSU
2. l'Association pour une Solidarité Syndicale Étudiant(e)s – ASSE
3. The Muslim Student Association – MSA Concordia
4. The Sustainable Concordia Project – SCP
5. Queer Concordia
6. The Link Publication Society – Concordia University
7. QPIRG McGill Resource Centre - McGill University
8. The Institute for Management and Community Development – Concordia University
9. The Concordia University Geography, Planning and Environmental Department
10. The Union for Gender Empowerment – UGE McGill University
11. The School of Community and Public Affairs – SCPA Concordia University
12. The Canadian Federation of Students – Quebec – CFS-Q
13. The Arts and Science Federation of Associations – ASFA Concordia
14. Le Frigo Vert – Concordia University
15. The Centre for Gender Advocacy – Concordia University
16. The Überculture Collective – Concordia Chapter
17. Amnesty International – Concordia University
18. The Simone de Beauvoir Institute Reading Room – Concordia University
19. The Dean of Students Office – Concordia University
20. Concordia Multi-Faith Chaplaincy – Concordia University
21. QPIRG Concordia – Concordia University
22. The Centre for Community Organizations – COCo
23. Midnight Kitchen - McGill University
24. Concordia International Students’ Association - CISA
25. Concordia University Part-Time Faculty Association - CUPFA
26. Teaching and Research Assistants at Concordia - TRAC
27. The Association of McGill University Support Employees - AMUSE
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2013-2014 Annual Report / Rapport Annuel 2013-2014
Sales by department repartition
Répartition des ventes par département
Register Sales by Department / Family Apparel - T-Shirts/Bags
Artisan
Bulk Paper
Gift Certificate
Gift Items
Literature
Media - CD/DVD
Membership
Membership Subsidy
School Supplies
Stationery
Store Supplies
Textbook
Used Co-op
Used Consignment
2013-­‐2014 TOTAL % of Sales $3,005.41 1.49% $4,319.54 2.13% $2,033.30 1.00% $806.23 0.40% $237.19 0.12% $31,536.94 15.58% $374.38 0.19% $615.00 0.30% $2,049.00 1.01% $2,498.58 1.23% $1,093.39 0.54% $1,290.93 0.64% $120,604.77 59.60% $14,639.97 7.23% $17,254.41 8.53% Increase / Decrease ! $1,198.10 ! $292.31 " $ (1,075.27) ! $46.23 ! $127.87 ! $3,983.35 !
$266.47 " $ (150.00) !
$779.00 !
$151.18 !
$647.94 " $ (132.86) ! $21,226.21 !
$654.58 " $(7,896.67) Total:
$202,359.04 100.00% $20,118.44 2012-­‐2013 TOTAL % of Sales $1,807.31 0.99% $4,027.23 2.21% $3,108.57 1.71% $760.00 0.42% $109.32 0.06% $27,553.59 15.12% $107.91 0.06% $765.00 0.42% $1,270.00 0.70% $2,347.40 1.29% $445.45 0.24% $1,423.79 0.78% $99,378.56 54.53% $13,985.39 7.67% $25,151.08 13.80% $182,240.60 100.00 9
2013-2014 Annual Report / Rapport Annuel 2013-2014
Comparative Statement of Operations
2014
2013
REVENUES
Sales
Costs of Goods Sold
Gross Profit
$201,460
170,338
31,122
$192,308
126,850
65,458
General and Administrative Expenses
Loss from Operations
147,551
(116,429)
122,447
(56,989)
Financial Expenses
4,450
$3,487
Loss before other Income
(120,879)
(60,476)
Other Income
(Loss) Income before income taxes
103,961
(16,918)
101,373
40,897
Income Tax Expense (current & future)
(2,780)
7,297
$(14,138)
$33,600
EXPENSES
EXCESS OF REVENUES OVER EXPENSES
Comparative Statement of Financial Position
2014
2013
CURRENT ASSETS
Cash
Accounts Receivable
Inventory
Income Tax Receivable
Fixed Assets
Total Current Assets
$3,299
43,158
43,914
3,120
8,544
102,035
$34,192
19,185
64,819
10,214
128,410
7,258
917
8,175
19,199
2,846
1,146
23,191
37,164
(14,138)
70,834
93,860
$102,035
34,385
33,600
37,234
105,219
$128,410
LIABILITIES AND EQUITY
Accounts Payable and accrued charges
Income Tax Payable
Deferred Grants
Total Liabilities
Members’ Equity - units
Cooperative Surplus (revenues over expenses)
Accumulated Surplus
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2013-2014 Annual Report / Rapport Annuel 2013-2014
CCSCB 2014-2015 BUDGET
Revenue
Store Sales
Membership
Events
CSU Fee Levy
GSA Fee Levy
CHP
Over Due Accounts
Return Credits
Work Study
Total Revenue
Expenses
Projected
$ 192,635
$2,700
$13,000
$64,500
$7,700
$2,056
$500
$40,000
$6,335
$317,706
Projected
Store Sales
Membership Subsidy
Social Capital
Opt-out
Marketing
Outreach
Capital Expenditures
Board of Directors
Staff
Store Maintenance
Professional Fees
Administrative
Total Expenses
Surplus (Deficit)
Debt Repayment
$129,960
$1,000
$2,500
$10
$1,360
$950
$1,400
$1,230
$700
$4,209
$6,000
$117,072
$266,391
$64,384
$2,500
Total Revenue
Total Expenses
Total Debt Repayment
Projected
$317,076
$266,391
$2,500
Surplus (Deficit)
$64,384
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2013-2014 Annual Report / Rapport Annuel 2013-2014
Looking Forward: 2014-2015
Looking towards 2014-2015, the CCSCB can look forward to continued capacity building for the
Board of Directors and Worker Members. It is highly recommended that meetings with the 20132014 Board of Directors take place early on in the new Board's mandate to help maintain
continuity in leadership and direction in the spirit of the Co-op. The outgoing board also
recommends continued focus on organizational health, structure and sustainability.
With 2013-2014 showing efforts in increasing the human resource and financial capacity of the
CCSCB, much more needs to continue to be done. Ongoing work by the CCSCB's Human
Resource Committee and Finance Committee should strive to meet these needs while
maintaining the pasts accomplishments. An effort to develop long-term financial planning for the
future of the Co-op is encouraged.
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