IER 610

Transcription

IER 610

IER 610
Reader
User Guide
N0B902A
N0B902A - Rev. 3
Jan. 12, 2009
IER 610 Reader
User Guide
IER SIEGE - HEADQUARTERS
IER S.A.
3, rue Salomon de Rothschild
92156 SURESNES CEDEX
FRANCE
Tel. +33 (0)1 41 38 60 00
Fax +33 (0)1 41 38 62 75
IER dans le monde - IER Worldwide
CHINA
GERMANY
IER Shanghai
IER GmbH
Kuen Yang Plaza #1101
798 Zhao Jia Bang Road
SHANGHAI 200030
P.R.C.
Phone: +86 (21) 6473 6792
Fax:
+86 (21) 6473 6806
Praklastr. 1
D-31311 UETZE
Phone: +49 (0) 5173/6906 30
Fax:
+49 (0) 5173/6906 50
SINGAPORE
SPAIN
IER PTE Ltd
IER Impresoras Especializadas, S.L.
120 Lower Delta Road
#14-13/16 Cendex Centre
SINGAPORE 169208
Phone: +65 6276 6966
Fax:
+65 6271 5563
C/ Torre de Don Miguel, 23
E-28031 - MADRID
Phone: +34 91 535 89 75
Fax:
+34 91 535 89 76
UNITED ARAB EMIRATES
UNITED KINGDOM
IER Dubai
IER Ltd
PO Box 37585
DUBAI
Phone: +971 4 347 67 20
Fax:
+971 4 347 67 03
Unit G4
Middlesex Business Centre
Bridge Road
SOUTHALL, MIDDX, UB2 4AB
Phone: +44 (0)208 744 7650
Fax:
+44 (0)208 744 7670
UNITED STATES
IER Inc. Dallas
2015 Midway Road, Suite 118
CARROLLTON TX 75006
Phone: +1 (972) 991 2292
Fax:
+1 (972) 991 1044
Toll free: 1-800 624 8538
IER Inc. Belton
815 Kirkley Blvd
BELTON TX 76513
Phone: +1 (254) 933 5000
Fax:
+1 (254)933 5050
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Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.
This document is the property of IER and may not be reproduced or communicated without prior written authorization
IER 610 Reader
User Guide
NOTICE
THIS PRODUCT COMES WITH A LITHIUM BATTERY.
BATTERY REPLACEMENT MUST IMPERATIVELY BE
PERFORMED
BY
QUALIFIED
MAINTENANCE
WARNING PERSONNEL. MOREOVER, ONLY IER APPROVED
MODELS MAY BE USED.
DANGER
OF
EXPLOSION
IF
BATTERY
IS
INCORRECTLY REPLACED. REPLACE ONLY WITH THE
SAME OR EQUIVALENT TYPE RECOMMENDED BY THE
WARNING MANUFACTURER. DISPOSE OF USED BATTERIES
ACCORDING
TO
THE
MANUFACTURER’S
INSTRUCTIONS.
The United States Federal Communications Commission (in 47 CFR
15.105) has specified that the following notice be brought to the attention of
users of this product.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
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IER 610 Reader
User Guide
In accordance with FCC requirements, changes or modifications not
expressly approved by IER could void the user's authority to operate this
product.
Use of a shielded cable is required to comply within Class B limits of Part
15 of FCC Rules.
NORWAY: This product is also designed for IT power distribution
system with phase-to-phase voltage 230V.
NORWAY & SWEDEN: Apparaten skall anslutas till jordat uttag när
den ansluts till ett nätverk.
THIS APPLIANCE MUST BE GROUNDED.
THIS PRODUCT MUST EXCLUSIVELY BE CONNECTED
TO AN ELECTRICAL CIRCUIT THAT IS
WARNING - PROVIDED WITH A GROUND FAULT CIRCUIT
INTERRUPTER (GFCI) COMPLYING WITH IEC 364 AND
NFC15-100 REGULATIONS, AND
- CONFORMING
WITH
THE
VOLTAGE
CHARACTERISTICS SPECIFIED BY THE NF EN 50160
STANDARD.
The cover(s), door(s) and/or drawer(s) of this product is (are) intended for
occasional use and must be normally closed.
The warranty shall be null and void in case of use of any spare part, special tool or
consumable not expressly approved in writing by IER and in the event of attempted repair or
servicing of the machines by persons lacking the requisite technical qualifications.
This document contains proprietary information of IER. It may not be reproduced or
communicated without prior written authorization of IER. It is intended solely for the
use of the product described herein, to the exclusion of any other usage.
It is provided as is, for information purposes only, without any warranty of any kind,
including any warranty of fitness or a particular purpose, and may be modified by IER
at any time.
The information and specifications contained in this document are subject to change
without prior notice.
Translated from French - IER Documentation Department
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IER 610 Reader
User Guide
In compliance with the European Directive 2002/96/CE relative to the
management of Waste Electrical and Electronic Equipment (WEEE)
implemented as of August 13, 2005, this product may not be disposed of
with regular household waste. All products concerned by this directive are
marked with the above symbol.
The end owner of this product is responsible for either:
Transferring the product to an authorized treatment facility where the
product components, recognized to present a hazard to the environment
and/or public health, will be recycled and recovered properly, or
Consulting with the manufacturer for appropriate product waste
management according to the terms of the manufacturer.
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IER 610 Reader
User Guide
CONTENTS
1. GENERAL.................................................................
1.1.1 ENVIRONMENTAL CONDITIONS...............................................
1.1.2 POWER REQUIREMENTS........................................................
GENERAL ........................................................................
DESCRIPTION OF THE IER 610 READER EXTERIOR ...........
BARCODE SCANNER MODULE USER INTERFACE ...............
8
8
8
8
8
10
12
2. INSTALLATION .......................................................
14
1.1 OPERATING CONDITIONS AND POWER REQUIREMENTS .....
1.2
1.3
1.4
2.1 CHOOSING THE APPROPRIATE SITE .................................. 14
2.1.1 LOCATING THE READER CONNECTORS...................................
OPENING THE REAR DOOR...............................................
2.2.1 PROCEDURE.........................................................................
CONNECTING THE IER 610 READER .................................
2.3.1 PROCEDURE ........................................................................
14
14
14
16
16
3. OPERATION.............................................................
3.1.1 PROCEDURE.........................................................................
BARCODE SCANNING RECOMMENDATIONS .......................
BARCODE SCANNING........................................................
3.3.1 PROCEDURE.........................................................................
PROCESSING MAGNETIC STRIPE DOCUMENTS...................
3.4.1 PROCEDURE.........................................................................
POWERING DOWN THE IER 610 READER..........................
3.5.1 PROCEDURE.........................................................................
18
18
18
19
20
20
22
22
24
24
4. OPERATING FAULTS..............................................
25
2.2
2.3
3.1 POWERING UP THE IER 610 READER...............................
3.2
3.3
3.4
3.5
4.1 ACCESSING THE READER MECHANISMS............................. 25
4.1.1
OPENING THE SIDE DOOR AND THE TOP COVER....................
25
4.2 CLEARING A JAM CAUSED BY A MAGNETIC STRIPE
DOCUMENT ...................................................................... 26
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IER 610 Reader
User Guide
4.3 MANUALLY REMOVING A JAMMED DOCUMENT FROM THE
PAPER PATH.................................................................... 28
4.3.1
OPENING THE PRESSER(S) ...................................................
28
5. MAINTENANCE........................................................
31
31
31
31
5.1 PERIODIC MAINTENANCE ..................................................
5.1.1
5.1.2
BARCODE SCANNER MODULE................................................
MAGNETIC STRIPE READER MECHANISMS .............................
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IER 610 Reader
User Guide
1
GENERAL
1.1
OPERATING CONDITIONS AND POWER REQUIREMENTS
1.1.1 Environmental Conditions
Operating Temperature.................... +5°C (41°F) to 40°C (104°F)
Storage Temperature...................... -20°C (-4°F) to 60°C (140°F)
Relative Humidity................... 20% to 80%, without condensation
Operating Environment................................ Fully enclosed area
(airport lobby, railway station, travel agency, etc.)
Noise Level................................................................60 dbA
1.1.2 Power Requirements
Line Voltage..................................... Authorized voltage ranges
100-120 Vac / 60 Hz / 1.6 A
200-240 Vac / 50 Hz / 0.8 A
1.2
GENERAL
The IER 610 Reader is primarily designed for airport applications to control
access to boarding gates and check-in areas or can be used for access
control to security check areas. The reader can also be integrated into
other public space applications where the flow of people needs to be
controlled, such as train stations, museums, stadiums, etc.
The documents supported by the IER 610 Reader are the magnetic stripe
ATB documents and boarding passes of various sizes provided with a 1D
or 2D barcode. In addition, the IER 610 Reader is capable of reading
barcodes displayed on cell phone screens as it features a unique internal
lighting system and a high quality barcode imager.
The reader module dedicated to magnetic stripe document processing is
motorized and includes an essentially straight paper path, ensuring
reliability and optimum magnetic stripe processing time.
The IER 610 Reader is available in the following two versions:
Countertop model, or
Floor standing model with a pedestal
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IER 610 Reader
User Guide
1 - IER 610 Reader countertop model
2 - IER 610 Reader floor standing model (illustration included for
informative purposes only)
Figure 1.1
IER 610 Reader Models
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IER 610 Reader
User Guide
1.3
DESCRIPTION OF THE IER 610 READER EXTERIOR
The IER 610 Reader can be broken down into the following elements:
- Insertion slot (3), located at the front, accepting boarding passes provided
with a magnetic stripe
- Top cover (4) with an integrated barcode scanner window (5), a revolving
display unit (6) and an output slot (7) through which the processsed
boarding passes with magnetic stripe exit the reader
- Side door (2), provided with a latch (1), giving access to the reader
mechanisms
- Rear door (8), provided with a latch (9), protecting the connector panel
and the AC power switch.
The rear door (8) features a recess (10), allowing the user to easily grasp
the reader when handling it and a pushbutton to clear document jams
(11), i.e. to eject boarding passes with magnetic stripe in the event a
processing error has occurred.
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IER 610 Reader
User Guide
1
2
3
4
5
6
-
Latch
Side door
Document insertion slot
Top cover
Scanner window
Revolving display unit
7
8
9
10
-
Document output slot
Rear door
Latch
Recess allowing the user to
grasp the reader
11 - Pushbutton to clear a
document jam
Figure 1.2
IER 610 Reader Views
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IER 610 Reader
User Guide
1.4
BARCODE SCANNER MODULE USER INTERFACE
1 - Scanner window
2 - Lighting LED strip
3 - Imager
4 - Revolving display unit
5 - Display screen
6 - Recess permitting display unit
to be rotated with a finger
Figure 1.3
User Interface
The user interface of the barcode scanner module includes the following
elements:
- Scanner window (1) made of anti-glare mineral glass (anti-glare
treatment exclusively on the scanner side).
- Four white lighting LED strips (2), located underneath the scanner
window (1), for optimum barcode lighting.
- Imager (3) installed at the bottom of the illumination cone.
- Revolving display unit (4), provided with a backlit display screen (5) and
two recesses (6) allowing the user to easily rotate the unit.
The user can, depending on his/her position, rotate the revolving display
unit (4) by 90° in each direction, to read the messages on the display (5).
Once the imager (3) has scanned the barcode, the display unit (4), lights
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Jan. 12, 2009
IER 610 Reader
User Guide
up in one or the other color, depending on whether the boarding pass
processed by the system is valid or not, see page 20.
For user comfort, a sensor controls the intensity of the display unit light
depending on the ambient light.
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IER 610 Reader
User Guide
2
INSTALLATION
2.1
CHOOSING THE APPROPRIATE SITE
IMPORTANT:
The IER 610 Reader must be installed on a stable,
horizontal work surface allowing the operator to easily
access and operate the reader.
Ensure that the site characteristics comply with the
reader specifications and requirements listed in the
present document, i.e.:
- Environmental requirements
- Weight
- Required clearance around the reader permitting
opening of the doors
- Line power characteristics and connectivity
- etc. (see page 8).
2.1.1 Locating the Reader Connectors
The IER 610 Reader connector panel, protected from the exterior
by a door, is located at the rear of the reader. To connect the
reader, see page 16.
2.2
OPENING THE REAR DOOR
2.2.1 Procedure
The rear door gives access to power switch and to the connector
panel of the IER 610 Reader, see page 16.
Note:
The rear door gives also access to the cable passage area (C),
cut out in the reader base plate.
a) To open the rear door (B), push latch (A) to the left and pull the
door (B).
b) To close and lock the rear door (B) push it firmly until clicks into
the locked position.
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N0B902A Rev. 3
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IER 610 Reader
User Guide
A - Latch
B - Rear door
C - Cable passage
Figure 2.1
Opening the Rear Door
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IER 610 Reader
User Guide
2.3
CONNECTING THE IER 610 READER
WARNING
CAUTION
This appliance must be grounded.
This product must exclusively be connected to an
electrical circuit provided with a ground fault circuit
interrupter (GFCI) and complying with IEC 364 and
NFC15-100 regulations.
Make sure the reader is switched off (power switch set
to the 0-position) and that the power cord is
disconnected.
It is vital to proceed in the order described.
To comply with class A FCC regulations it is
necessary to use a data cable provided with a braided
shield.
Use a shielded RS232 cable fitted with metal plated
connector hoods. The cable shield must be linked to
these hoods and cable length must not exceed 15 m
(49.2 ft).
The length of a USB cable must not exceed 5 m
(16.4 ft).
2.3.1 Procedure
The IER 610 Reader switches automatically to the
available AC line power within the authorized voltage
CAUTION ranges, see page 8.
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IER 610 Reader
User Guide
1
2
3
4
-
AC power connector
AC power switch
Network port
5 6 7 -
Main RS232 serial port (COM1)
Auxiliary RS232 serial port (COM 2)
Pushbutton to clear document jams
USB port
Figure 2.2
Connector Panel
Open the rear door (see page 14) to connect the reader. Proceed
as follows:
a) Connect the power cord to the AC power connector (1)
b) Connect the reader to the data communications system (PC,
network). Choose from the following ports:
Main RS232 serial port (5)
USB port (4)
Ethernet network port (3).
Auxiliary RS232 serial port (6)
c) Connect the power cord to the power outlet.
Final Steps: - Organize the wires in the cable passage of the reader and
close the rear door.
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IER 610 Reader
User Guide
3
OPERATION
3.1
POWERING UP THE IER 610 READER
3.1.1 Procedure
a) Open the rear door, see page 14.
b) Switch the AC power switch to the I-position.
c) Close the rear door.
On power up, allow for an initialization period (40 sec.,
approximately), before the IER 610 is operational. During this
phase, the revolving display unit blinks red and green alternately.
The display shows the percentage of the initialization process
carried out.
Figure 3.1
Power Up
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IER 610 Reader
User Guide
3.2
BARCODE SCANNING RECOMMENDATIONS
IMPORTANT:
When scanning barcodes, it is important to keep the
following recommendations in mind:
Present one single document at a time.
Place the barcode face down on and in the center of
the scanner window.
Place the document horizontally on the scanner
window without moving it.
If thin paper documents, printed on both sides, need
to be scanned, strong ambient light might enhance
paper translucency and interfere with correct
barcode scanning.
Therefore, IER recommends the use of document
media not printed on the back side or at least with a
blank zone on the back of the barcode area.
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IER 610 Reader
User Guide
3.3
BARCODE SCANNING
Preliminary Steps: - Power up the reader.
3.3.1 Procedure
Depending on your position in relation to the reader, rotate the
revolving display unit to be able to read the messages.
The barcode on the document can be presented in any direction on
the scanner window, however, for correct reader operation, always
comply with the IER recommendations (see page 19).
The barcode is scanned by the imager. A short sound signal
informs the user that the data has been read and transmitted to the
host system for validation.
The immediate response from the host system causes the display
unit to light up either in:
Green: barcode accepted
A short sound signal is activated.
Red: barcode rejected
A long, high-pitched sound signal is activated.
A message with the processing report is displayed.
Note:
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The wording of the messages displayed depends on the
application. Therefore they are not listed in the present document.
IER 610 Reader
User Guide
Figure 3.2
Barcode Scanning
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IER 610 Reader
User Guide
3.4
PROCESSING MAGNETIC STRIPE DOCUMENTS
Preliminary Steps: - Power up the reader.
3.4.1 Procedure
Note:
Lighting up of the display unit and the wording of the messages
displayed depend on the reader application and are therefore not
described in the present document. For example, it is possible to
configure the reader to behave as in the context of barcode
scanning, see page 20.
IMPORTANT:
The magnetic stripe documents are inserted into the
insertion slot at the front of the reader. The magnetic
stripe must face down, but can be on the right or the
left.
The reader checks the document parameters listed below. If they
do not comply, the document is rejected through the insertion slot:
Length
Height
Magnetic stripe missing or erroneous.
If the document is accepted, one of the two magnetic heads reads
the magnetic stripe and checks the information read. Depending on
the result of magnetic stripe reading, the following will occur:
Document is read a second time
Document is rejected
Document exits the reader through the output slot at the rear
(normal procedure).
IMPORTANT:
Note:
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Before being able to insert a new document, the
operator must remove the processed document from
the output slot at the rear of the reader.
If, after reading the document, the reader does not receive any
host response, or if the host response is delayed, the document is
rejected through the insertion slot.
It is possible to eject a document with the pushbutton located at
the rear of the reader (see page 10).
IER 610 Reader
User Guide
1 - Magnetic stripe facing down and located on the right
2 - Magnetic stripe facing down and located on the left
Figure 3.3
Processing Magnetic Stripe Documents
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IER 610 Reader
User Guide
3.5
POWERING DOWN THE IER 610 READER
3.5.1 Procedure
a) Open the rear door, see page 14.
b) Set the power switch to the 0-position.
c) Close the rear door.
Figure 3.4
Powering Down the Reader
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IER 610 Reader
User Guide
4
OPERATING FAULTS
4.1
ACCESSING THE READER MECHANISMS
4.1.1 Opening the Side Door and the Top Cover
A - Latch
B - Side door
C - Top cover
Figure 4.1
Opening the Side Door and the Top Cover
Open the side door of the IER 610 Reader to gain access to the
mechanical assemblies, especially to the pushbutton and the knob
allowing you to clear a document jam (see page 26) and to be able
to open the top cover.
a) To open the side door (B), push latch (A) downwards and fully
rotate the door.
b) Lift the top cover (C) and rotate it.
c) To close the reader, reverse the opening procedures:
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IER 610 Reader
User Guide
-
4.2
Rotate top cover (C) back to its original position and firmly
push the side door (B) until it clicks into the locked position.
CLEARING A JAM CAUSED BY A MAGNETIC STRIPE
DOCUMENT
In the event a magnetic stripe document is not ejected normally by the
reader, open the side door (see page 25) to have access to the pushbutton
and the knob allowing you to clear the jam:
a) Press pushbutton (1) causing the jammed document to be ejected
automatically.
b) If you do not succeed with the pushbutton, (1) turn knob (2) in the
direction of the arrow to move the coupon to the output slot.
c) If these actions do not solve the problem, actuate the latches (3) and
open the pressers to gain access to the paper path (see page 28).
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IER 610 Reader
User Guide
1 - Pushbutton for automatic document removal
2 - Knob for manual document removal
3 - Presser latches
Figure 4.2
Clearing Magnetic Stripe Document Jams
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IER 610 Reader
User Guide
4.3
MANUALLY REMOVING A JAMMED DOCUMENT FROM THE
PAPER PATH
Power down the reader, see page 24.
WARNING
Preliminary Steps: - Open the reader side door and top cover, see
page 25.
4.3.1 Opening the Presser(s)
To open the presser(s), proceed as follows:
a) Press on the presser latch (C) in the direction shown by the
arrow.
b) Lift and rotate front presser (A) and/or rear presser (B).
c) Remove the jammed document(s) from the paper path.
d) Close the presser(s) by rotating it (them) back to its (their)
horizontal position. Lock it (them) by firmly pressing down the
latch(es) (C) until it (they) click into the locked position.
IMPORTANT:
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Unlocked pressers can cause document jams.
Closing of the top cover and reader side door, ensures
that the pressers are correctly locked.
IER 610 Reader
User Guide
A - Front presser
B - Rear presser
C - Presser latch
Figure 4.3
Opening the Pressers
Final Steps: - Close the top cover and the side door.
- Power up the reader. After reader initialization, insert a
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IER 610 Reader
User Guide
magnetic stripe document to check for correct reader
operation. If the reader jams again, call the help desk.
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5
MAINTENANCE
5.1
PERIODIC MAINTENANCE
5.1.1 Barcode Scanner Module
To ensure optimum bar code reading, it is important to keep the
scanner window clean. The decision on the periodicity of window
cleaning is up to the personnel in charge of the reader.
IMPORTANT: To clean the mineral glass of the scanner window,
exclusively use a soft, non-abrasive cloth containing
cotton.
Only use window cleaning products.
Be careful not to splash or spray any water or cleaning
product directly on the scanner window.
Always dampen the cloth with window cleaner
BEFORE rubbing the glass.
5.1.2 Magnetic Stripe Reader Mechanisms
IER recommends thorough periodic reader maintenance consisting
of the following operations: dust removal and cleaning of the
mechanical assemblies.
The periodic maintenance schedule must be adapted to the
particular reader environment and operating conditions (presence
of dust, quality of the media used, quantity of documents read,
etc.).
For optimum reader performance, IER recommends the following
periodic maintenance schedule, if the reader is operated under
normal conditions: every four months or after processing of
30,000 documents, whichever occurs first.
To carry out these operations, it is essential to use the IER
Cleaning Kit, P/N S32132A and to follow the procedures
described in the Reader Maintenance Manual, IER P/N N0B972A.
IER will not be responsible for any problem consequent
to the customer's failure to adhere to the
recommendations regarding the maintenance schedule,
CAUTION the maintenance products and the specific instructions
to follow.
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IER 610

Transcription

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