Senior Research executive

Ipsos is a Global leader in survey-based market research, focused on five areas of specialty – advertising, marketing, public opinion,
loyalty and media. Our success is driven by curious and passionate professionals who partner together as a global team with
operations in over 80 countries.
Ipsos Loyalty is the global leader in customer experience, satisfaction and loyalty research with over 1,000 dedicated professionals
located in over 40 countries around the world. We are the trusted advisor to the world's leading businesses on all matters relating
to measuring, modelling and managing customer relationships across a variety of sectors.
To reinforce our Geneva office and our Loyalty specialization, we are searching for a dynamic, and positive Senior Research
Executive to join a successful team in an area of strategic importance to the business.
Key Responsibilities:
The Senior Research executive will manage the end-to-end delivery of large multi-country programs which cover various
methodologies within the areas of loyalty outlined above.
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Project management: management and implementation of project set up, management of workflows and
allocation of team resources
Review of research inputs (questionnaire, brand lists, stimulus material) for field suitability
Fieldwork management and coordination, including managing fieldwork suppliers and conducting fieldwork
briefings
Supporting on the data processing process, designing and implementing data checking protocols
Management of the project schedule, ensuring that all updates are provided in a timely fashion
Timely escalation and resolution of issues
Working with Client Service Director on process management to drive efficiencies in working practices
Build effective working relationships with relevant stakeholders internal and external, and with offshored
partners
Quality management to ensure projects adhere to all internal quality procedures
 Implementing quality assurance protocols and Ipsos project management best practice
 Ensuring all project-related documentation (i.e. Scope of Work, Project Plans, Risk/Issue logs/Schedules
etc) are completed accurately, in a timely manner and in accordance with company standards
Management of the proposal process and preparation of project budgets
Financial management and control of projects
 Regular review of project budgets and performance against budget
 Preparation of large, complex costs to feed into Loyalty proposals
 Active management of project budget
Qualifications, skills and competencies:
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4-6 years’ experience in market research project management
BA / MA degree, ideally in Market Research or a related business discipline
Previous customer/loyalty research or brand research experience would be an advantage
Good knowledge of all data collection methodologies
Fluent English required (German language skills would be a plus)
Exceptional communication skills
Ability to demonstrate strong organizational skills
Strong attention to detail
Ability to demonstrate passion, drive and enthusiasm to move the business forward
Excellent knowledge of Word, excel, PowerPoint
We offer a dynamic and challenging work environment, with a job full of diversity, and the opportunity to develop your career
within one of the most successful global market research groups - plus a great working environment and quality of life, based in the
city of Geneva.