Ipsos is a Global leader in survey-based market research, focused

Ipsos is a Global leader in survey-based market research, focused on five areas of specialty –advertising, marketing,
public opinion, loyalty and media. Our success is driven by curious and passionate professionals who partner together
as a global team with operations in over 80 countries.
Ipsos Connect provides leading services in the areas of advertising research and brand equity evaluation, offering a full
range of advertising research solutions to help marketers make the best decisions at all stages of the advertising
development process, with the ultimate goal of helping clients maximize return on advertising investment, and build
stronger brands.
Ipsos Switzerland is searching for a Client Service Director to consolidate and further develop its advertising research,
servicing and business as part of the Connect specialty.
If you are an experienced market researcher, account director in advertising or media agencies, with a minimum of 10
years’ experience in market research, advertising or media, in a client facing role, and you are searching for a new and
exciting opportunity within one of the most successful global market research groups - we would like to hear from you!
Key responsibilities:
 Manage a budget based on communication testing and tracking
 Develop business with new and existing clients
 Provide added value analysis based on communication testing and tracking to clients
 Provide strategic leadership thanks to integration between survey data and all existing information available.
 Prepare and present learning based on existing data in order to help clients improve efficiency of their
communication
 Management of at least one Client Service Manager.
Qualifications and competencies:











BA / MA degree, ideally in Market Research, Communication or Marketing;
Fluent written and spoken English
Strong interest in advertising and brands;
10+ years of professional experience of which a portion spent in market research institute(s) or in the
advertising or media industry;
Strong market analysis skills, ideally in FMCG environment;
Strong interpersonal communication and presentation skills;
Expertise in written communication / management reports;
International exposure, with strong expertise in leading multi-country projects;
Open minded, curious, dynamic, enthusiastic, with an ability to work well under pressure;
Ability to develop trust and build solid client relationships;
Ability to multi-task within a dynamic environment
We offer a dynamic, multicultural and challenging work environment, with an opportunity to develop your career
within one of the most successful global market research groups - plus a great working environment and quality of
life, based in the city of Geneva.
November 2016