University of Trento- Conference Successful

With more than 3000 employees worldwide, ETS is the world’s largest private educational assessment
and research organization. Our mission is to advance quality and equity in education worldwide.
ETS’s assessment tools, such as the TOEFL® test and the TOEIC® test, are internationally recognized in
the world of Education and Business.
ETS Global, a subsidiary of ETS is recruiting a:
Test Security Analyst
Overall missions:
Identify and investigate testing abnormalities and security breaches, including score validity and secure
material violations. Time may also be dedicated to work on special projects as assigned by your manager
or the Office of Testing Integrity.
Conduct investigations regarding score validity including impersonation, copying, inappropriate
communication, and unusual similarities in essays.
Responsibilities:
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Support on the forensic and statistical analysis and analyze data to identify handwriting and voice
discrepancies and unusual test response patterns for individual and group cases;
Identify and conduct investigations into book loss including stolen, lost, and compromised materials,
and miss-delivery; (work in collaboration with logistics and customer services)
Conduct audits and/or observations to ensure test material receipt, security, storage, access, and
compliance with test administration policies and procedures;
Provide training to employees and testing center staff if necessary; (also for TOEFL IBT and GRE)
Act as liaison between ETS and test takers and/or their representatives; communicate investigative
findings and assist with remediation; (for TOEFL IBT and GRE)
Communicate on a daily basis (via correspondence, telephone and meetings) with test takers,
parents, attorneys, institution officials, and test center supervisors, adhering to ETS policies and
principles; (for TOEFL IBT and GRE)
Document investigative actions, prepare documentary files by determining information relevant to
each case, and recommend course of action based on evaluation of evidence;
Confer with the legal department, Business Directors, Operations members to interpret additional
information as it develops and provide advice and opinion.
Education and qualifications:
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Fluent in French and English;
University degree
Experience working in a quality or security department
Experience in operational audits (non-financial)
Problem solver attitude
Good knowledge of process management
Autonomous, synthetic and well-organized
Computer literate – Microsoft Office Suite, strong Excel skills required
Work place: Paris, travel availability
Contract: Fixed Term, full time - Starting: ASAP
In this position you will report to the Quality and Security manager and would be managed remotely.
To apply, please send your CV and a cover letter to: [email protected]