Health, Safety and Emergency Information

Health, Safety and Emergency
Information
Emergency procedures
7 ave de la Forêt Noire,
67000 Strasbourg
Emergency contacts
Calling in Europe from outside France,
add 00133 and drop initial 0 in
numbers below:
Alex Neff, director: 0667189233 or
0973866423
Andrea Neff: 0609883458
Josephine Ntihinyuzwa: 0388614176
US Consulate: 01431222 22
Ambulance (SAMU): 15
Police: 17 in France, 112 Europe
Fire department: 18
SOS Médecins: 03 88 75 75 75
Poison center: 03 88 37 37 37
Isic-Assur: 01 64 970 970
Medical help
urgences:
call
ambulance (15), free from any
cellphone. Contact Accès immediately.
Emergencies,
Non-emergencies:
Generalists: Dr Andlauer or Dr. Heid at
32 ave de la Forêt Noire. Walk-in
consultations Mon-Fri 10-12 and 57. Costs 24€.
Dentist: Dr. Jacques Metzger, 28 ave
des Vosges
Gynecologist : Dr. Martine Hoener, 20
rue des Pontoniers
Psychologist
(English
speaking) :
Brigitte Soubrouillard, 1 rue St. Léon
If it isn’t an emergency but you can’t
make it to the doctor’s office, call SOS
Médecins (0388757575). A doctor will
come to your house any time day or
night. Costs 75€.
Pharmacies: identifiable
by large
green cross.
There is always a
pharmacie
de
garde
in
every
neighborhood open all night. A list is
posted at every pharmacy entrance.
Closest one to Accès is at 3 ave de la
Forêt Noire
Preventative medicine:
CAMUS is the free university medical
service at 6 rue de Palerme: Sexual
health,
psychological consultations,
vaccinations, sports medicine.
Earthquake,
severe
weather:
Alert is given by 3 undulating sirens.
Get under a table stand in an inside
doorway. Stay away from windows.
Protect your head with your arms.
Leave the building when safe. Beware
aftershocks and falling objects from
buildings.
Hazardous materials
nuclear incident
release,
Alert is given by 3 undulating sirens.
Go inside, close doors and windows,
and if possible, seal them with tape.
Turn on radio to France-Bleu Alsace:
FM104.1.
Fire:
If possible and safe, try to extinguish
fire with blanket or extinguisher.
If not possible to control fire, exit the
building. Close doors and windows as
you leave. Yell to others to evacuate:
“Au feu”. Pull fire alarm and call the
pompiers: 18. Don’t use the elevator.
Stay close to ground to avoid smoke
and breathe through a cloth.
Theft:
Contact the police immediately by
dialing 17 (or 112) and Accès director.
You may need to file a report at the
Hôtel de la Police on the rue du Vieil
Hôpital. If credit card is stolen, call
BNP bank to “faire opposition à ma
carte de crédit” : 01 40 14 44 00.
Evacuation from Strasbourg:
In the event of a major emergency and
upon the advice of the US consulate in
Strasbourg,
Accès
will
make
preparations to evacuate students from
Strasbourg.
Students should:
- go home or to other safe place
- call director, or if unreachable, call
one of the other emergency contacts.
If we do evacuate we will meet at one
of the designated assembly points:
CIARUS hostel 7 rue Finkmatt, or place
de la gare. From there we will either
take a bus or train to a safe destination
such as Frankfurt airport. If instructed
to do so, students should pack very
lightly and bring their passport.
Avoiding trouble
At night, avoid neighbourhoods with
few people, especially around la gare.
Don’t walk by yourself. You can get a
taxi next to train station, on place
Gutenberg and place de la République,
or by calling 03 88 36 13 13. Don’t
draw attention to yourself on the street
by speaking English, being loud or
looking lost. On a bus or tram, sit at
the front near the driver. In a
bar/restaurant, keep an eye on your
drink and don’t accept a drink you
didn’t see being poured.
If you are being followed or harassed:
- go where there are other people (a
restaurant, a shop, a tram)
- make noise to get help: “Au secours”
or “A l’aide”
- dial 15 or 17 on your cellphone
- if you have to fight, aim for the nose,
eyes, groin or instep. Fingernails and
teeth are weapons.
If you are a victim of an attack, call the
police
(17)
and
Accès
director
immediately, any time night or day.
Medical Insurance
You must keep coverage on a US
medical insurance plan while studying
in Strasbourg.
Accès provides supplemental medical
insurance through ISIC-Assur.
This
includes :
- 150.000€ medical expenses per
incident
- 300.000€ personal liability
- repatriation to US in case of illness,
injury or death
Coverage applies throughout Europe.
See details at www.isic.fr.
Travel prepared
- Inform Accès and your host family of
dates and destinations of travel.
- Keep a photocopy of your passport
and your Accès emergency card and
50€ in an envelope on your person and
separate from your other valuables.
- Read the travel advisories for the
country you will visit:
www.travel.state.gov.