HOP! Immediate take-off for the Air France group`s new airline,Let`s
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HOP! Immediate take-off for the Air France group`s new airline,Let`s
24 Degrees lands a new GM Daisy Dingemans as their new General Manager. Daisy is a Dutch national who has been in the region for the past 10 years and truly understands the diversity of what the Middle East has to offer. She has worked around the globe in Senior Management Positions for prestigious international hotel brands such as; Jumeirah, Hyatt and Concorde Hotels & Resorts. During this time she covered all aspects of hospitality, which gave her first hand experience into the day to day operations. She quickly learned that the ‘customer is king’ and those hotels that stoodout, were the ones that employed great people who gave exceptional service and always created memorable experiences. She lives by these three disciplines; great people, great products, great visionary! Daisy is instinctively creative in her thinking and is excited to implement some of the new initiatives that 24Degrees will be undertaking in 2013. She is very hands on and passionate about clients and their business and her desire is to position 24 Degrees as ‘the’ DMC of Choice in the Middle East. With her warm and engaging approach she has the belief that everything is possible! This passion will enable Daisy to expand 24 Degrees already successful business model. Mike Hummel – Owner of 24 Degrees has challenged Daisy to expand the business geographically and also to develop new business units within its portfolio. Mike is excited about this appointment and knows that Daisy’s wealth of experience along with her leadership style and desire to succeed will take 24 Degrees into uncharted waters. 2013 is going to be a year of growth, team development and trying new things…with Daisy at the helm no stone will be left unturned! The number of leisure travellers using their mobile devices for travel information has increased by over 450% since 2009 Fewer tourists are using their computers to access travel information, according to a GiestCentric report and, according to IDC, by 2015 more users will access the internet through their mobile devices than anything else. Not only are potential customers using their mobile devices to access the internet, but to plan their trips as well. Since 2009 the number of leisure travellers using their mobile devices for travel information has increased by over 450%, according to The 2012 Traveler Study by Google and Ipsos MediaCT. Percentage of travellers that use a mobile device to search for travel information: LEISURE – 2009: – 2010: – 2011: – 2012: TRAVELERS 8% 18% 31% 38% BUSINESS TRAVELERS – 2009: 25% – 2010: 40% – 2011: 56% – 2012: 57% A great deal of these users ends up making their bookings via mobile device. 40% of leisure travellers book using mobile browsers, while only 12% book using apps. 36% of business travellers book using mobile browsers while only 17% book using apps. Of the seven reasons that led potential customers not to make a booking from their mobile devices, four of them were due to the website’s lack of quality, another due to a lack of trust in the security on mobile devices, and the remaining two due to factors outside of hoteliers’ control. In a study conducted by GuestCentric with over 300 hotels, a whopping 60% of smartphone bookings were for same night or next night stay. (TravelDailyNews, January 2013) Hotels in German Cities outperform in a tough European trading environment European Cities Marketing released findings from its latest “European Destinations Observatory” produced by MKG Hospitality which indicate a strong performance from key German city hotels in 2012 compared to other key European cities. The results in selected German city RevPAR growth in 2012 compared to 2011 are highlighted in the following table: Munich +11 % Nuremberg +10.5 % Leipzig +8.8 % Berlin +7.7 % Stuttgart +7.4% Dusseldorf +5.2 % Hamburg +2.3 % Hanover +1.4 % These results can be compared to a very mixed performance in the rest of Europe. Generally, the picture remains more difficult in the south. In Italy the RevPARs of all the sampled cities (Rome, Bologne, Florence, Milan, Venice) registered negative results. Spanish cities such as Madrid, Seville and Zaragoza are also experiencing loses in year to year performance. However, all is not negative on the Spanish market since Northern cities are still resisting well, with Bilbao up by 4.2% and Barcelona by 3.8%. Garry White, CEO of European Cities Marketing said “the picture changed quite dramatically in the last half of 2012. August was generally a good month across European cities and there was an after-glow from a series of international sports (including the London Olympics) big professional fairs and events. Now we are in a much tougher trading environment. Daily rates however appear to be steady in the global gateways of Paris, London and Rome and Copenhagen, Helsinki and Turin.” www.europeancitiesmarketing.com *ECM (European Cities Marketing) improves the competitiveness and performance of leading cities of Europe by providing a platform for convention, leisure and city marketing professionals to exchange knowledge, best practice and widen their network to build new business. European Cities Marketing is promoting and linking the interests of more than 120 members from more than 100 major cities in 32 countries. CHANG Chun-Fu, Director General of the Bureau of Foreign Trade, Introduces Taiwan’s MICE Industry Pilot Program Integration of Resources and Innovation Pilot Taiwan MICE Foreword “The Taiwan MICE Advancement Program”, which was implemented by the Bureau of Foreign Trade (BOFT), ended productively in 2012. “Taiwan’s MICE Industry Pilot Program” will take over from this year and last for 4 years. Chang Chun-Fu, Director General of the BOFT, shares his perspective on Taiwan MICE and on making Taiwan an international MICE powerhouse. Q: The four-year Taiwan MICE Advancement Program initiated by the BOFT in 2009 has come to an end. What were the major achievements? A: The Taiwan MICE Advancement Program was comprised of four subsidiary projects, the Taiwan MICE Overall Implementation Project, Taiwan MICE International Marketing and Promotion Project, Taiwan MICE Training and Certification Project, and Taiwan MICE International Meetings Hosting Project. Under the Taiwan MICE International Meetings Hosting Project, we assisted and supported bids for 244 international conferences and 110 corporate meetings. Encouragingly, our efforts helped bring 230 international conferences and corporate meetings to Taiwan, with about 120 thousand foreign participants in total creating approximately 10.5 billion NT dollars of economic benefits. In 2010, we released a MEET TAIWAN card which is Asia’s first discount card exclusively for business people. Multiple services and discounts are available including dining, shopping, accommodation, transportation, entertainment, logistics, and communication. The release of the MEET TAIWAN card has successfully integrated related industries and increased business opportunities. Up to now, a total of 102,130 MEET TAIWAN cards have been issued. Q: What creative practices international promotion? has the BOFT utilized for A: One of our biggest successes is a TAIWAN MICE smart phone app developed to integrate industry needs with modern technology. Highly praised and appreciated by several international conference organizers, the TAIWAN MICE app was awarded the 2012 Best Marketing Award by the International Congress and Convention Association (ICCA). With 15,000 Euros worth of marketing opportunity granted by ICCA for global promotion, the strength of Taiwan MICE will be further endorsed worldwide. Over the past four years, the BOFT invited members of the international media to visit Taiwan seven times. 39 reporters from 30 media agencies throughout Europe, Asia, America, and Australia visited and gave in-depth reports about Taiwan. The reports have been read by 1.71 million MICE professionals around the world and benefits derived from the media exposure amounted to 10.9 million NT dollars. Q: Human resources are fundamental to service businesses. What has been achieved with nurturing TAIWAN MICE professionals through the Taiwan MICE Advancement Program? A: The mission of the Taiwan MICE Training and Certification Project was well accomplished; over 130 MICE-related training courses were held, with more than 4,700 people attending. The MICE expertise certification system has been established and certification examinations for mid- and advanced-level talent have been periodically held. So far more than 6,000 people passed the mid level talent certification and around 20 have received the advanced level certificate. A growing number of highly qualified, local talent are joining the Taiwan MICE business. To develop Taiwan MICE professionals for the international market, the BOFT worked with both the International Association of Exhibitions & Events and Meeting Professionals International to bring two international certification standards to Taiwan, the Certified in Exhibition Management (CEM) and Certified Meeting Professional (CMP). To date, there are 18 local MICE professionals who have received a CEM and 13 who have a CMP. Q: The BOFT’s Taiwan’s MICE Industry Pilot Program is currently underway and will last until 2016. What are your expectations for this project? A: The Taiwan MICE Industry Pilot Program (MEET TAIWAN) aims to make Taiwan well-known for its high-quality service MICE industry. Merged into one project to achieve the biggest effect, three subsidiary projects are the Taiwan MICE Overall Implementation Project, Taiwan MICE International Marketing and Promotion Project, and Taiwan MICE International Meetings Hosting Project. By joining the three projects, we intend to integrate and coordinate MICE resources both from central and local government to assist regional MICE industry development. We also plan a cloud portal MICE service website and to build a “Carbon Footprint” database to meet global trends involving technology and going green. The MEET TAIWAN program is implemented by the Taiwan External Trade Development Council (TAITRA). With their years of expertise in establishing MICE businesses and assisting local MICE companies to deliver high-quality services, we have full confidence in bringing more international conferences and incentive travel groups to Taiwan. Our goal is to surpass our current ICCA ranking for conference destinations, as well as our UFI ranking for exhibitions in Asia. Q: As China is growing rapidly, what is the role of Taiwan in Asia and the global MICE market? What actions are we taking in our relationship with China while we are both cooperating and competing with one another? How can we derive the biggest benefits out of this relationship? A: The Economic Cooperation Framework Agreement (ECFA) early harvest list has already included MICE service business under service industries. Regarding conferences and meetings, PCOs from China are allowed to set up offices in Taiwan to provide related services. Associations and enterprises from China are encouraged to hold conferences and meetings in Taiwan. As for exhibitions, we are open to qualified corporate entities from China to cooperate with Taiwan corporate entities to hold exhibitions here in Taiwan. More actions are on the way. With the effects of the ECFA expanding over time, we believe that trade and economic cooperation across the Strait will expand and the size of Taiwan’s MICE industry will increase. As a result, there will be enhanced competitiveness of Taiwan’s MICE business and an open China market will benefit Taiwan MICE as it expands into the Chinese market. China’s MICE industry has been growing rapidly over the years, and their “twelve five-year plan”, implemented in 2011, also includes the MICE industry. After the signing of the ECFA, Taiwan also intends to expand its market to Southeast Asia, enlarging the scale and internationalization of businesses and strengthening MICE talent to set Taiwan as a platform for MICE cooperation and exchange in the Asian region. We also aim to enhance the development of Taiwan MICE and related industries; highlight the characteristics of the Taiwan MICE industry and upgrade service quality to create a unique MEET TAIWAN brand. Silversea offre des croisières de luxe au départ d’Anvers et de Zeebruges Silversea mettra le « Silver Galapagos » en service en 2013 31 janvier 2013 – L’entreprise monégasque de croisières de luxe Silversea a programmé cette année, en collaboration Silversea Sales Benelux, une paire de croisières de luxe pour lesquelles les ports de Zeebruges et Anvers ont été retenus. De plus, Silversea, marque de croisières cinq étoiles, mettra en service, dans la deuxième partie de cette année 2013, un deuxième navire d’expédition. Rony H. Broun, Sales Benelux & Middle East de Silversea, est particulièrement de cette visite annoncée aux deux ports belges : Nos clients du Benelux pourront embarquer et débarquer dans les ports de Zeebruges et Anvers pour un voyage sur l’un des plus luxueux navires de croisières qui parcourent les océans. Le Silver Cloud, tout juste entièrement rénové, accostera à Anvers le 12 juin. Il partira de là pour un voyage de 7 jours vers l’Europe du Nord. Ses 296 passagers pourront ainsi visiter successivement Amsterdam, Hambourg, Warnemunde, Helsinborg et Copenhague. Et, à bord, chacun pleinement profiter du haut standard de luxe à bord. » Il ajoute : « Il y a déjà une disponibilité dans une Veranda Suite à partir de 2.609 euros par personne. » Ceux qui n’ont pas encore visité les capitales de la Baltique pourront quant à eux prendre part à une croisière à bord du Silver Whisper, du 2 au 11 septembre. Les passagers jouiront d’une fantastique croisière de 10 jours de Stockholm à Zeebruges. En route, ils feront escale à Tallinn, SaintPetersbourg, Helsinki, Warnemunde et Amsterdam. Cette croisière est proposée dans une Vista Suite à partir de 4.165 euros par personne. Mini-croisières Silversea organise en outre, pour la première fois, une série de mini-croisières de trois à cinq jours. « C’est l’idéal pour souffler un peu tout en profitant d’un produit de croisière sans égal. Même le butler qui veille au service personnalisé est inclus », précise Rony Broun. Ces mini-croisières se dérouleront en avril, mai et juin. Les prix démarrent à 1.175 euros par personne pour une croisière de trois nuits. Pour plus d’information, voir www.silversea-experience.be Deuxième navire d’expédition Le navire d’expédition Silver Explorer combine, depuis 2008, le luxe avec des routes aussi exotiques qu’intéressantes, qui garantissent une totale nouvelle expérience de la croisière. Fin 2013, Silversea mettra en service un deuxième navire d’expédition, le Silver Galapagos. La coque de celui-ci sera peinte exactement comme celle de son bateau frère, en un remarquable bleu foncé. Ce nouveau bateau pourra accueillir jusqu’à 100 passagers. Le Silver Galapagos sera le seul navire de luxe d’expédition qui pourra effectuer des voyages d’éco-tourisme de groupe et respectueux de l’environnement vers les îles Galapagos. Cet archipel est en effet classé Patrimoine mondial par l’Unesco. A partir de septembre 2013, des croisières de 7 jours avec le Silver Galapagos seront organisées toute l’année. Elles suivront deux routes : – la route de l’Ouest : du samedi au samedi, un circuit à partir de l’île Baltra, les long des îles ouest, sud et est, dont Santiago, Bartolomé, Isabela, Fernandina, Floreana, San Cristobal et Santa Cruz ; – la route Nord-Centre : du samedi au samedi, un circuit au départ de l’île Baltra, le long des îles nord, centre et sud que sont Santa Cruz, Genovesa, Seymour Norte, San Cristobal, Espanola et Plazas Sur. Silversea opère des navires dans le segment des croisières de très haut luxe. L’entreprise, dont le siège est établi à Monaco, a été créée au début des années 90 par la famille romaine Lefebvre, les anciens propriétaires de Sitmar Cruises. La flotte est constituée de petits bateaux de croisière – Silver Cloud, Silver Wind, Silver Shadow, Silver Whisper et Silver Spirit – qui peuvent facilement accoster dans de beaux et petits ports. Ces navires d’élite, qui peuvent embarquer de 296 à 540 passagers, ont été spécialement développés pour offrir plus de place à moins de passagers, en combinaison avec un service personnalisé de la plus haute qualité. Toutes les boisons, y compris les vins, le champagne et les alcools forts, sont incluses dans le prix. Cette flotte compte en outre deux navires d’expédition : le Silver Explorer et le Silver Galapagos (à partir de fin 2013). Silversea propose des voyages de luxe vers les sept continents via la Mer Méditerranée, les Caraibes, les pôles Nord et Sud et plus de 450 destinations fascinantes. Silversea a déjà été récompensée par une série d’awards internationaux. Les lecteurs des très réputées revues Condé Nast Traveler et Travel & Leisure ont élu la compagnie respectivement neuf et sept fois au titre de « World’s Best ». En 2011, le Luxury Travel Advisor a couronné Silversea du « Best Cruise Line for Luxury Small Ships ». www.silversea.com Information et réservations : Tél. : +32 (0)3 313 60 79 Email : [email protected] The world’s longest Viking ship wreck to be exhibited in Denmark The longest Viking longship in the world is part of the Danish National Museum’s major special exhibition, VIKING, which will be exhibited at the National Museum in Copenhagen between 22 June and 17 November 2013. The wreck of the longest Viking longship in the world is the main attraction at the National Museum’s major international special exhibition, VIKING. It will be on show in Prinsens Palæ I Copenhagen from 22 June until 17 November 2013. It centres round the wreck of a 37 metre long warship found in Roskilde. The ship, which will be exhibited for the very first time, was a warship that could carry 100 Viking warriors and was probably part of a royal fleet. VIKING is the National Museum’s largest special exhibition on Vikings for twenty years. The exhibition will touch upon themes such as war and expansion, power and aristocracy, rituals and beliefs as well as cultural contacts and trade. These are the central narratives in the exhibition, which will show objects from museums in twelve European countries. Filed down teeth The exhibition will include a number of unique and new finds, which have never been exhibited before as well as objects that have never before been included in a cross-cultural exhibition. It will include a large new hoard of gold and silver from Yorkshire in England and hoards found in Russia and Norway. The Vikings’ beliefs and change in beliefs will be communicated through a series of exceptional idols and there will be room for a reliquary cross discovered a few months ago. The essence of the Vikings will be shown by their way of depicting themselves and the exhibition will be able to display some of the world famous chess pieces from Lewis in Scotland, which are shaped as Viking warriors. Some of these depict helmeted warriors who are biting The exhibition will illustrate the fierce warriors with some filed down human teeth large number of weapons including one of has been discovered. into their shields. nature of the Viking from a warrior and a the few helmets that The king’s ship The various themes of the exhibition will be tied together by the ship at the centre, which reflects the fact that ships and seamanship provided the basis for the success of the Vikings. Their ships brought the Vikings out into a globalised world and sailing was an important means of communication that bound the Vikings’ society together. Thanks to their seaworthy vessels they were able to travel across four continents, colonise Iceland and Greenland and later reach America. The ships allowed the Vikings to bring home traded goods from the Middle East, the Byzantine Empire and from as far away as China. Their long warships enabled the Vikings to transport invading armies so large that Danish kings were able to conquer England and create a North Sea empire. The ship was also a status symbol that demonstrated the might of the aristocracy. With the exhibition the National Museum would like to present a modern and varied picture of the globalised Vikings. During the Viking period Scandinavia was not isolated from the rest of the world. The Vikings knew that there was an outside world and they were drawn by the knowledge and culture from the world that they sought with both peaceful and warlike means. VIKING is organised by the National Museum of Denmark, the British Museum in London and Museum für Vor und Frühgeschichte – Staatliche Museen zu Berlin, which will be displaying the exhibition during 2014 and 2015. The exhibition is being supported in Copenhagen by A. P. Møller og Hustru Chastine McKinney Møllers Fond til almene Formaal (the Møller Foundation), Augustinus Fonden (the Augustinus Foundation) and Bikubenfonden (the Bikuben foundation). Passenger Demand Grew as Air Cargo Declined in 2012 Geneva – The International Air Transport Association (IATA) announced full-year traffic data for 2012 showing a 5.3% yearon-year increase in passenger demand and a 1.5% fall for cargo. The 5.3% increase in passenger demand was slightly down on 2011 growth of 5.9% but above the 5% twenty-year average. Load factors for the year were near record levels at 79.1%. Demand in international markets expanded at a faster rate (6.0%) than domestic travel (4.0%). In both cases emerging markets were the main drivers of growth. The 1.5% fall in demand for air cargo compared to 2011 marked the second consecutive year of decline, following a 0.6% contraction in 2011. The freight load factor for the year was 45.2%. “Passenger demand grew strongly in 2012 despite the economic bad news that dominated much of the last twelve months. This demonstrates just how integral global air travel is for today’s connected world. At the same time, near-record load factors illustrate the extreme care with which airlines manage capacity. Growth and high aircraft utilization combined to help airlines deliver an estimated $6.7 billion profit in 2012 despite high fuel prices. But with a net profit margin of just 1.0% the industry is only just keeping its head above water,” said Tony Tyler, IATA’s Director General and CEO. “In contrast to the growth in passenger markets the air cargo market contracted by 1.5%. The industry suffered a one-two punch. World trade declined sharply. And the goods that were traded shifted towards bulk commodities more suited for sea shipping. The outstanding bright spot was the development of trade between Asia and Africa which supported strong growth for airlines based in the Middle East (14.7%) and Africa (7.1%),” said Tyler. December 2012 vs. December 2011 RPK Growth ASK Growth PLF FTK AFTK Growth Growth International 5.0% 2.8% 77.9 -0.5% -2.0% Domestic 2.9% 2.7% 77.9 -1.5% Total Market 4.2% 2.7% 77.9 -0.3% RPK ASK 2012 vs. 2011 International Growth Growth PLF 1.0% FTK -1.9% AFTK Growth Growth 6.0% 4.0% 78.9 -1.9% Domestic 4.0% 3.8% 79.5 Total Market 5.3% 3.9% 79.1 -1.5% 1.4% 0.6% -1.2% 0.2% International Passenger Demand International passenger demand grew by 6.0% in 2012. The strongest growth came from emerging markets, particularly the Middle East (15.4%), Latin America (8.4%) and Africa (7.5%). Capacity grew more slowly than demand (4.0%) supporting a near record level international load factor of 78.9%. Asia-Pacific carriers saw passenger growth of 5.2% in 2012 which was stronger than the 4.0% growth in 2011, though the 2011 figures were affected by the Japanese tsunami. The 2012 performance was in line with the global average and contributed about a fifth of the total industry growth. After a slow start, the fourth quarter was boosted by a revival in the Chinese economy and strengthening momentum in Asian exports and imports. Capacity expansion of just 3.0% for the year kept the load factor at a healthy average of 77.5%. European airlines’ passenger traffic expanded 5.3% in 2012, sharply down on the 9.5% growth of 2011. Growth was generated by the long-haul performance of Eurozone airlines (within-EU travel stagnated due to slow economic growth). Additionally, around a quarter of the growth in European airline international traffic came from airlines outside of the Eurozone (Turkey being a major contributor). Capacity increased by 3.1%, pushing the full-year average load factor to 80.5%. Combined with other benefits of industry consolidation, the European industry broke even on the year—a much stronger financial performance than would be expected under such harsh economic conditions. North American carriers reported the slowest international passenger growth of any region at 1.3% (down from 4.1% in 2011). Restructuring, consolidation, and tight capacity management (down 0.3% for the year) delivered the highest load factor (82.0%), contributing to an estimated $2.4 billion profit. Middle East airlines contributed almost a third of the total expansion in international passenger markets with 15.4% growth (ahead of the 8.9% growth recorded in 2011 that was impacted by the Arab Spring). This was achieved with a capacity expansion of 12.5% while improving the load factor to 77.4%. The region’s carriers increased the connectivity of their expanding hubs with significant increases in both network (destinations) and frequency. Despite the expansion, the improved load factor indicates that the growth is sustainable and that airlines in the region have been successful in attracting new passengers. Latin American carriers recorded 8.4% demand growth in 2012. This was the second-strongest performance (after the Middle East) and was supported by rising incomes and falling unemployment in the region (particularly Brazil). Capacity expanded more slowly than demand (7.5%) and the load factor stood at 77.9% for the year. African airlines had a solid year of growth, up 7.5%, as the continent’s economic expansion drove traffic demand. Capacity expansion of 7.1% was just below traffic growth. This improved the load factor to 67.1%, but it was still the weakest of all regions. Domestic Passenger Demand Domestic air travel grew by 4.0% in 2012. China (9.5%) and Brazil (8.6%) were the strongest performers. India was the weakest with a 2.1% contraction on 2011 levels. Total capacity growth (3.8%) was in line with demand (4.0%) and the domestic load factor stood at 79.5%. US traffic expanded by 0.8% in 2012 (down from 1.5% in 2011), and capacity grew by just half of that at 0.4%. This supported an 83.4% load factor—the strongest among the major markets. The slowdown reflects the maturity and subdued economic growth of the US market which accounts for about half of all domestic travel. China and Brazil showed the strongest demand growth in 2012, of 9.5% and 8.6% respectively. They both increased capacity, but Chinese capacity growth of 11.3% outstripped demand, whereas Brazil’s 4.8% was around half the traffic increase. Nevertheless, at 80.9%, Chinese load factor remained strong, and considerably higher than Brazil’s 71.8%. Japan’s domestic market saw demand grow by 3.6% in 2012 while capacity expanded by 2.3%. Japanese domestic demand continues to suffer from a weak economy that stalled the recovery from the 2011 earthquake and tsunami. Japan’s domestic market remains 7% smaller than pre-tsunami levels with the weakest load factor (62.0%) among the major domestic markets. Indian domestic travel shrank by 2.1% on 2011 levels. Weak economic growth was exacerbated by increasing operational costs, insufficient infrastructure, high taxes and onerous regulation. Capacity growth fell to 0.3% (from 16.2% in 2011) and the average load factor for the year was 72.9%. Air Cargo (Domestic and International) Air freight markets declined for a second straight year, falling a further 1.5% in 2012 after a 0.6% decline in 2011. Air cargo has come under pressure from a slowdown in world trade growth, and shifts in the freight commodity mix. Expanding emerging economies have driven demand for bulk items carried by sea, while economic weakness in the West dampened demand for high-value consumer goods transported by air. Freight capacity grew just 0.2% over the year, and the freight load factor was 45.2%. Asia-Pacific airlines (the largest players in the air cargo market) reported a 5.5% decline in demand and cut capacity by 2.4%. As the world’s major manufacturing center, the region suffered from the slowdown in demand from Western markets. The freight load factor, although remaining the highest of all regions at 56.1%, fell more sharply than anywhere else, hurting cargo profitability. European and North American carriers also saw falls in freight demand, of 2.9% and 0.5% respectively. European carriers increased its capacity by 0.3% which led to the load factor falling to 47.2%. North American carriers managed to reduce capacity by 2.0%, ahead of the fall in demand, but it still left the region’s freight load factor at 35.0%, the second weakest of any region. Latin American airlines saw freight demand decline by 1.2%, but capacity grew 4.9% over the year, leaving the load factor to fall to 38.3%. African and Middle Eastern carriers were beneficiaries of new trade lanes and developing trade links between the two regions. Freight demand grew 7.1% and 14.7% respectively, both improvements on 2011 when the Middle East expanded 8.2% and Africa declined by 2.1%. The Middle East had the fastest capacity expansion of any freight region (11.4%) but the load factor still improved to 44.8%. Africa’s freight capacity grew 9.2%, outstripping demand. The freight load factor fell to just 24.7%, the lowest of any region by a significant margin. The Bottom Line: “We are entering 2013 with some guarded optimism. Business confidence is up. The Eurozone situation is more stable than it was a year-ago and the US avoided the fiscal cliff. Significant headwinds remain. There is no end in sight for high fuel prices and GDP growth is projected at just 2.3%. But improved business confidence should help cargo markets to recover the lost ground from 2012. And the momentum built-up at the year-end should see the passenger business expand close to the 5% historical growth trend. 2013 will not be a banner year for profitability, but we should see some improvement on 2012,” said Tyler. In its December outlook for 2013, IATA projected that 2013 would see 4.5% growth in passenger markets and 1.4% growth for cargo demand. That will contribute to an improvement in profitability from $6.7 billion (1.0% net profit margin) in 2012 to $8.4 billion (1.3% net profit margin) in 2013. View full December traffic results (pdf) Sheraton Hotels Poised for Record-Breaking Growth over the Next 12 Months Sheraton Hotels & Resorts plans to open 30 hotels over the next 12 months including the Sheraton Huzhou Hot Spring Resort in China. (Photo: Business Wire) Global Hotel Icon will Open 30 Hotels over the next year, Propelled by Phenomenal Growth in Asia Pacific Openings Include the Official Debut of Sheraton Huzhou Hot Spring Resort – An Architectural Marvel Designed by China’s Leading-Edge Architect Ma Yansong STAMFORD, Conn.–(BUSINESS WIRE)–Jan. 30, 2013– Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) today announced that its global powerhouse Sheraton plans to open 30 hotels over the next 12 months. Half of the new Sheraton hotels will open in China, lengthening Starwood’s lead as the largest upper-upscale global hotel operator in Asia Pacific. Sheraton is also picking up momentum in several other emerging markets including Latin America, the Middle East and Turkey. “Sheraton is anticipating record-breaking growth, putting us on track to open our 500th hotel in 2015. The majority of our new hotel development is taking place in the world’s fastgrowing economies, while in North America, Sheraton remains one of the most sought-after brands for conversion opportunities,” said Hoyt Harper, Global Brand Leader for Sheraton Hotels & Resorts. “Our portfolio is stronger than ever following our highly successful brand-wide revitalization and multi-billion dollar investment to enhance the Sheraton brand over the past several years.” One of Every Two New Sheratons will Open in China Sheraton is slated to open 15 new hotels across China over the next 12 months, moving it closer to its target of 80 properties in this vast market by the end of 2015. One of the more notable openings this year is Sheraton Huzhou Hot Spring Resort, which boasts an innovative ring-shaped structure designed by leading-edge architect Ma Yansong. “The Sheraton growth trajectory in China has been nothing short of remarkable. For the fourth year in a row, Sheraton will open approximately half of its new hotels in China and demand continues to grow especially in second and third tier cities,” said Harper. “We are also proud to add Sheraton Huzhou Hot Spring Resort to our growing portfolio of architecturally unique hotels in Asia Pacific.” Global Powerhouse Expands Footprint in Diverse Emerging Markets In addition to the flurry of new hotel openings in China, Sheraton is also growing its portfolio in other fast-growing markets within Asia Pacific. New openings this year will include Sheraton New Caledonia Bourail Resort and Spa in New Caledonia and Sheraton Chandigarh Hotel in India. “Sheraton is renowned as a global hospitality icon and the brand’s early entry into markets around the world is continuing to pave the way for future growth not only for Sheraton, but also for Starwood’s other eight sought-after brands,” said Simon Turner, President of Global Development for Starwood. “The quality of the Sheraton hotel portfolio and pipeline is the strongest it has ever been and we look forward to ongoing expansion in both emerging and developed markets.” The brand’s portfolio in Africa and the Middle East will expand over the next 12 months with the addition of four new hotels including the fourth Sheraton in Saudi Arabia- Sheraton Medina Hotel, Sheraton Dubai Mall of Emirates and the first in Tajikistan – Sheraton Dushanbe Hotel. Sheraton will also open two new hotels in Turkey, Europe’s fastest-growing market, in the cities of Adana and Bursa. Robust Growth in the Americas One of the most promising growth markets for Sheraton is Latin America, which boasts several of the world’s fastest growing economies. This year’s openings will include Sheraton Tucuman Hotel – the brand’s ninth hotel in Argentina. Sheraton is also increasing its footprint in Brazil as the country ramps up infrastructure development ahead of the 2014 FIFA World Cup and 2016 Summer Olympics. Following the opening of Sheraton Vitória in 2012, the brand will open Sheraton da Bahia Hotel in Salvador this year and Sheraton Reserva do Paiva Hotel & Convention Center, which is located 30 minutes from Recife, in early 2014. Sheraton continues to capture conversion opportunities in cities across North America. Over the next 12 months, Sheraton will re-brand hotels in a number of key cities throughout the U.S. About Sheraton Hotels & Resorts Sheraton helps guests make connections at more than 400 hotels in nearly 70 countries around the world and recently completed a $6 billion global revitalization and is now in the midst of a $6 billion global expansion over the next three years. Sheraton is owned by and is the largest and most global brand of Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with 1,134 properties in nearly 100 countries and 154,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Four Points® by Sheraton, Aloft®, and ElementSM. The Company boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG), allowing members to earn and redeem points for room stays, room upgrades and flights, with no blackout dates. Starwood also owns Starwood Vacation Ownership, Inc., a premier provider of world-class vacation experiences through villa-style resorts and privileged access to Starwood brands. For more information, please visit www.starwoodhotels.com. Note: This press release contains forward-looking statements within the meaning of federal securities regulations. Forwardlooking statements are not guarantees of future performance and involve risks and uncertainties and other factors that may cause actual results to differ materially from those anticipated at the time the forward-looking statements are made. Further results, performance and achievements may be affected by general economic conditions, including the duration and severity of any global or regional economic downturns, the availability of financing alternatives at acceptable terms, the impact of war and terrorist activity, business and financing conditions, foreign exchange fluctuations, cyclicality of the real estate (including residential) and the hotel and vacation ownership businesses, operating risks associated with the hotel, vacation ownership and residential businesses. These risks and uncertainties are presented in detail in our filings with the Securities and Exchange Commission. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be attained or that results will not materially differ. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. Brussels Airlines launches direct flights between Brussels and Washington Starting 18 June Brussels Airlines will operate direct flights between Brussels Airport and Washington Dulles. The American capital will be served 5 times per week. Thanks to the flight schedule passengers will be able to connect smoothly to many other US Destinations with Star Alliance partner UNITED. After the successful launch of a daily service to New York last year, Brussels Airlines launches a second trans-Atlantic destination, Washington Dulles International Airport. There is a big market demand for flights between the European and the US capital, with Washington being the third most important intercontinental destination in the Belgian market, in terms of passenger numbers. “We are extremely happy to be expanding Brussels Airlines’ intercontinental network and to be able to further reinforce our presence at the American East Coast”, says Brussels Airlines CEO Bernard Gustin. “With this new flight we’re not only aiming at passengers flying to Washington or Brussels, but we are connecting the entire Brussels Airlines network with Washington and with the extended US network of our partner UNITED. Thanks to our own flights to Washington and New York and thanks to our cooperation with Star Alliance partners UNITED and Lufthansa we will offer more than ever the best travel possibilities to the United States.” While Washington is mostly known for the White House, Capitol Hill and the Pentagon, the city and the region have much more to offer for tourists, like the world renowned Smithsonian Museums, the National Mall, Arlington, the botanical gardens and the many libraries. Washington is also an important university city. Brussels Airlines will operate 5 flights per week to Washington with Airbus A330 aircraft. Passengers can expect the new Brussels Airlines product with full flat beds in Business Class, ergonomic seats in Economy Class and state of the art in-flight entertainment in both classes. These new cabins were introduced only a few months ago and are already being quoted by the industry as one of the best trans-Atlantic travel products. Passengers flying to and from Washington will be able to earn and spend Miles & More miles. Flight schedule (in local times) Flight n Departure Arrival SN515 Days Brussels 17:30 Washington SN516 Brussels 20:15 Washington 12:10 2/4/5/6/7 22:35 2/4/5/6/7 (flight time: 8 hours and 45 minutes) With a late afternoon departure from Brussels Airport, passengers will arrive in Washington in the early evening. Thanks to the cooperation with partner airline UNITED they can smoothly connect to 44 destinations in the United States and Canada, including Atlanta, Houston, Los Angeles, San Francisco, Denver and Orlando. The Brussels-Washington flight also connects smoothly with Brussels Airlines’ European flights, including important cities like Berlin, Copenhagen, Madrid, Milan, Hamburg, Nice and Toulouse. The Washington flight times also allow connections with the African network to Abidjan, Cotonou, Yaounde, Douala and Lomé, among others. Departure flexibility Thanks to the cooperation between Brussels Airlines and UNITED Brussels will be connected to Washington 12 times per week starting as from 18 June. Passengers can combine both flights, which offers more departure flexibility and more connection possibilities. To make this new trans-Atlantic service possible, Brussels Airlines will add an additional (the 8th) Airbus A330 to its long haul fleet. The third Adagio in Germany And there were three! Adagio Aparthotels are pushing ahead with their European expansion. After Berlin and Munich, an Adagio is opening in Cologne, Germany, this month. The Aparthotels General Manager came up with an original idea to celebrate this event – and put the Adagio Köln City in the spotlight on 16 November last when it welcomed the 60 contenders for the Miss Intercontinental World title. The building work notwithstanding, the radiant pageant Misses attracted a variety of media, including respected national newspaper Bild-Zeitung. And it lit up the city. A guided tour of an Aparthotel inspired by Cologne culture The Adagio Köln City’s 115 apartments harness this brand’s main strengths, and include studio flats and apartments for up to four people. They have all the amenities (kitchens, TVs, air conditioning and free Wi-Fi), and are perfect for families as much as business travelers. The Adagio Köln City’s decoration, however, is all-new and draws on the city’s culture and its iconic Eau de Cologne. The tour starts in the lobby, where large papier-mâché statues depict the vestiges from the Cologne Carnival, one of the city’s emblematic highlights. The reception then features a variety of noble materials arranged into a patchwork that resembles the typical costumes you see at that Carnival. The corridors and the apartments they lead to are brimming with bright colors (yellow, violet and blue), and reminiscent of the variety of scents that intertwine in Eau de Cologne (bergamot, lemon, etc). Several of the geometric shapes on the floor, walls and furniture mirror the Eau’s molecular structure and add up to an original, fun tribute! In downtown Cologne Cologne is Germany’s fourth-largest city, and its historical and cultural heritage is enviable: it counts 12 Roman basilicas, a world-class 14th-century university and an opera house, and is providing venues for an increasing number of European and worldwide events. That is why the Adagio Köln City is where it is all happening, between Kölner Dom Cathedral and the main museums, and near the central station. And why this destination is such a great advantage for the brand! To find out more on Adagio Book an apartment in the Aparthotel Adagio Cologne