internet quality of service observatory

INTERNET QUALITY OF SERVICE
OBSERVATORY
- July 2014 -
Cedexis Radar is deployed on content editors’ websites, all members of the GESTE
observatory. Every month Radar gathers over 6 billion performance measurements
based on these websites’ real end-users’ experience. The goal of the GESTE observatory is to provide neutral data to evaluate the internet quality of service in France.
UNEVEN PERFORMANCES IN FRANCE ...
PAGE LOAD TIME
MEDIAN PAGE LOAD TIME PER
INTERNET SERVICE PROVIDER (ISP)
8,7s
2,1s
fastest 10%
6,8s
median
40,6s
7,1s 7,4s
6,7s
slowest 5%
8,0s
5,1s
AUDIENCE BREAKDOWN PER ISP
Bouygues
SFR
(AS 8228)
3,9%
Bouygues 5,8%
)
)
82
15
S
(A
R
SF
R
(A
S
ra
SF
28
57
e
ng
es
N
38,0%
20,3%
O
ic
er
Orange
um
Free
Autres gu
3,0%
SFR (AS 8228) others
uy
Numéricable
SFR (AS 15557) ( AS 15557)
14,2%
Bo
Free le
SFR
ab
Orange Fr
ee
Numéricable ... DETERIORATING IN JULY
t July measurements show a general increase in page load time. The gap between the best performing users
and slowest ones has increased. Poorly performing users now load pages 38,5 seconds slower than the best
served users. The summer holiday may explain this increase since internet users’ behavior changes during the
summer months regarding devices, hours, locations and ISP.
PAGE LOAD TIME
OVER THE LAST 10 MONTHS
(s)
35,8
35,3
36,7
34,7
34,0
35,3
40,6
35,9
33,9
MEDIAN PAGE LOAD TIME PER ISP
OVER THE LAST 10 MONTHS
8,7
34,3
8,0
fastest
10%
monthly
median
slowest
5%
7,4
SFR (8228)
SFR (15557)
Orange
Free
Bouygues
Numericable
6,3
2,0
2,4
oct-13 nov-13
6,5
6,9
6,4
6,4
2,0
2,2
dec-13
jan-14
2,3
feb-14
2,0
6,4
2,0
6,4
6,5
2,0
mar-14 apr-14 may-14
6,3
2,0
7,1
6,7
5,1
6,8
2,1
jun-14 juil-14
oct-13 nov-13
dec-13
jan-14
feb-14
mar-14
apr-14
may-14
jun-14 jul-14
STRONG DISPARITIES BETWEEN EUROPEAN COUNTRIES
PAGE LOAD TIME IN EUROPE
Users in 14 European countries have faster access to
websites hosted in France than French users.
Switzerland, the Netherlands and Belgium are the top 3 best
performing countries. Their users load websites 2 seconds
faster on average than French users. Ukraine and Greece are
the poorest performing countries.
www.cedexis.com
<5,5s
5,5-6s
6-6,5s
6,5-7s
7-8s
8-10s
>10s
www.geste.fr