Investor Day - Veolia Finance
Transcription
Investor Day - Veolia Finance
Investor Day December 2015 Disclaimer Veolia Environnement is a corporation listed on the Euronext Paris. This investor day presentation and any related documents (“Documents”) contain “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995 and French securities regulations to which Veolia Environnement is subject. The purpose of these Documents is to describe the strategy that Veolia intends to pursue in the coming years, and some of the financial objectives and targets that result from this strategy. As a result, the information in these Documents includes “forward-looking statements,” and readers are cautioned to keep this in mind as they review these Documents. Readers should also be aware that certain figures in these Documents are non-audited estimates for 2015 results (*) or objectives for future years. Moreover, these Documents contain "non‐GAAP financial measures" which might be defined differently from similar financial measures made public by other groups. They should not replace GAAP financial measures prepared pursuant to IFRS standards. The estimates and objectives in these Documents are based on current assumptions regarding the 2015 results and future market conditions, as well as targets set by management. While Veolia believes that these assumptions and objectives are reasonable, we cannot guarantee their accuracy and the future performance of the group which may not achieve the results indicated. In particular, we might not realize the objectives in these Documents for reasons such as the following: We might not be able to realize the market developments that we are hoping to make and if we do, the results may be lower than we currently expect. We might not be able to achieve the cost and/or operational efficiency targets described in this document. This would be the case, for example, if the synergies from our organizational structure turn out to be lower than we expect, or if we are not able to implement some or all of the planned actions. Market and economic conditions may vary, in some cases significantly, compared to the assumed conditions that we used for purposes of determining our objectives and targets. In addition to these risks, we urge investors to take note of the other risks described in the documents we have previously filed with the Autorité des Marchés Financiers (French securities regulator “AMF”), particularly those discussed in the Risk Factors section of our Registration document filed with the AMF on March 21, 2015 and updated on September 22, 2015 (www.veolia.com). Veolia’s outlook and strategy may change at any time in response to the risks mentioned above or other risks that are currently unknown to us. Other than as required by the law, we are not obligated to and do not undertake to provide updates to or revisions of any forward-looking statements made in these Documents or in any Veolia Environnement public filing, whether as a result of new information, future events, or otherwise. (*) the 2015 definitive results will be submitted for approval to the Veolia board of directors on February 24, 2016 and publicly released on February 25, 2016 . 2 Agenda 1. New Veolia: a reality in 2015 (A. Frérot, 30 mins) 2. Cost efficiency measures (F. Bertreau, 20 mins) Brief Q&A session (10 mins) 3. Veolia's strategy to capture future growth (L. Auguste, 30 mins) Q&A session (15 mins) Coffee break (15 mins) 4. Business review illustration (Managers, introduced by A. Frérot, 60 mins) 5. Capex allocation (P. Capron,15 mins) 6. Veolia’s financial equation and restored financial flexibility (P. Capron, 35 mins) 7. Conclusion: wrap up (A. Frérot, 5 mins) Q&A session (40 mins) 3 New Veolia: a reality in 2015 Antoine Frérot, Chairman and Chief Executive Officer 4 The New Veolia announced in 2011 is a reality in 2015 Geographic streamlining and new organization Disposal program & deleveraging achieved €750m cost cutting target exceeded 5 Geographic streamlining and new organization We have streamlined our geographic footprint Global businesses 18% 2011 77 countries We are already reaping the benefits of our new organization A customer focused organization, with a central Commercial and Marketing department: France 40% Rest of the World 18% ‒ Key account managers and representatives by country − Cross fertilization and ability to offer diversified solutions Europe excl. France 24% 2011 revenue: ~€22bn 45 countries Today Global businesses 20% Rest of the World 23% France 22% Europe excl. France 35% 2015 est. revenue: ~€25bn One Veolia per country ‒ Increased control of operations ‒ No “division” level: improved flow of information and decreased structure costs throughout the group A central Technical & Performance department ‒ Definition of relevant KPI by BU, shared throughout the Group One Veolia HQ: a leaner organization with reduced central costs 6 Integrated organization for sustainable growth THE VEOLIA EXECUTIVE COMMITTEE, A COHESIVE TEAM DEDICATED TO DEPLOYING A COHERENT STRATEGY: An integrated group for greater agility and performance ‒ a single Veolia per country, with a management structure based on 11 geographic zones ‒ cross-functional strategic departments to bring us closer to our customers and optimize our performance: Innovation and Markets, Technical and Performance Antoine Frérot Chairman and Chief Executive Officer François Bertreau Chief Operating Officer Philippe Capron Chief Financial Officer Estelle Brachlianoff Senior Executive Vice President UK & Ireland Philippe Guitard Senior Executive Vice President Central & Eastern Europe Laurent Auguste Senior Executive Vice President Innovation and Markets Claude Laruelle Director of Global Businesses Regis Calmels Senior Executive Vice President Asia Patrick Labat Senior Executive Vice President Northern Europe Jean‐Marie Lambert Senior Executive Vice President Human Resources Helman le Pas de Sécheval General Counsel 7 Successful refocusing MAIN DISPOSALS Ambitious disposal program enabled us to streamline our business and gain flexibility Dissolution of the Dalkia JV allowed us to refocus on the attractive international energy business Selective acquisition of minority stakes (Proactiva, Voda) increased our operational control 1 2 Planned Transdev exit Year Berlin 2,064 ’12-’13 UK regulated water 1,517 2012 VESNA Solid Waste 1,464 2012 Ridgeline 203 2012 Veolia Israel 232 2015 Marius Pedersen 240 2014 Impact of Dalkia operation 348 1 ’13-14 TOTAL DISPOSALS Amount (€m) 5,100 1,253 Amount (€m) 2012 2013 766 2 2014 363 As of 30-Sep2015 Net impact of Dalkia operation: €348m in debt reduction Including net impact of Dalkia operation 8 Sharp deleveraging & restored financial fundamentals Cost of net financial debt3 (€m) Net financial debt (€bn) 4.7x 748 14.7 ~3.0x ~3.0x 1 ~440 ~8.7 2011 2015 est. 2011 2015 est. Leverage ratio2 We have significantly brought down our debt and financial burden 1 2 3 c. 2.7x excluding VTD ND/ EBITDA Adjusted cost of net financial debt: financial expense excluding the cost of bond buybacks and discontinued operations 9 2011-2015 Cost cutting: €750m target exceeded ~€800m cost cutting expected at yearend 2015 Net cumulative savings vs. 2011 in €m ─ Strong commitment from all BUs in the savings plan: 2015 objective upsized to €750m1 800 • Improved project definition and monitoring • Internal audit control Target: 750 582 2015 objective upsized from €420m to €470m1 Split of the savings by nature of costs: 350 ─ ~50% from SG&A ─ ~20% from purchasing savings ─ ~30% from operations 1 142 2012 2013 2014 2015 (expected) Objectives revised in August 2012 and May 2013 10 Our reinforced positioning as an undisputed global leader Global Businesses1 UK & Ireland1 Northern Europe1 Central Europe1 €5,080m €2,520m €2,200m €2,910m France1 Waste: €2,510m Water: €2,910m North America1 Italy & Iberia1 €1,830m €1,040m Asia1 €1,250m 2015 est. revenue (€bn) Municipal 56% Other industry and tertiary Industrial 44% Latin America1 4.7 2.6 Other transversal 0.8 1.3 1.5 Mines Metals Power Agro - Pharma Oil & Gas 1 2 €650m 14.2 2015 est. revenue As of December 2014 Africa/ Middle East1 €1,160m Municipal Australia & New Zealand1 €980m ~€25bn 179,500 estimated 2015 revenue employees2 in 11 zones 11 All Veolia employees are committed to the successful execution of the Group’s strategic plan Management and employee incentives are aligned with the company’s strategy, and therefore with shareholder interests − Management Incentive Plan implemented at the end of 2014 subscribed by ~230 top managers • Three-year plan with ability to multiply benefit of personal investment based on two criteria: execution of annual EPS targets and share price improvement. • All Executive Committee members subscribed • New plan being considered that would be applicable to more managers − Employee bonus plans now standardized throughout the world − Employee share purchase program launched in October 2015 • Offered to employees in 20 countries around the world, with more than 29,000 employees purchasing shares 12 The group’s strategy: to deliver sustainable profitable growth in the years ahead Municipal: targeted development both in developed and emerging countries, by addressing cities’ new challenges and adapting our business models Industrial: focus on 6 priority growth areas, taking advantage of favorable trends linked to pressure on license to operate and growing efficiency requirements Continued improvement in operational efficiency, with 3 major axes of improvement: Operations, Purchasing and SG&A, and an objective of more than €600m over 2016-2018 13 2016-2018: A new ambitious cost cutting plan of more than €600m Same method as previous plan Project identification by country More than 400 projects to date An increasing commitment from all the countries in the program rollout Improved project definition and follow up Dedicated central team Internal Audit control An objective of more than €600m over 3 years €m 2016 2017 2018 Gross savings 200 200 200 Implementation costs 60 30 10 14 Our positioning: A range of offers adapted to the new requirements of Cities and Industries Cities Industries Value creation levers (boosters, specific offers) Value creation levers (boosters) Examples Prague – sanitation: anticipation of rainy periods, real time supervision of the network, emergency plans New York – production of decentralized energy, independence of the network, continuity of critical services Guayaquil (Ecuador) – access to drinking water, social tariffs, mediation France –Veolia partnership – Elise, recycling, 250 jobs created “Social business” incubators Shanghai-Pudong – infrastructure monitoring center, planning tools, dynamic asset management SALTO – Automated sorting, performance of the process Rostock – Bottle to Bottle – recycling of bottles, reduction of the carbon footprint WATER2ENERGY, Germany, Eastern Europe: energy autonomy of water services, renewable energy (biogas) Milwaukee – treatment of waste water, recycling of sludge: ecosystems and biodiversity protection Lille – waste services: performance contract, consistent waste collection and urban cleaning, responsiveness + Resilient + Core offers Traditional Models Inclusive Smart Shell - Pearl Gas to Liquid Complex, Qatar (Oil & Gas downstream): zero liquid discharge Tangshan Iron & Steel, China (Mining & Metals): treatment of industrial water, reuse of 60% of water, regulatory compliance Robotic cleaning of industrial tanks – optimization of costs, improved quality and efficiency, reduction of safety risks DEMB, P-B (Food processing industry): production of energy from used coffee grounds Construction Operation/ Services New Models Circular Examples Value sharing FCX Oil & Gas San Luis Obispo, USA (Oil & Gas upstream) - produced water management: increase in the availability of equipment, increase in production yields (Enhanced Oil Recovery, Opus technology) Tianjin Bohua Yongli (Oil & Gas downstream – Chemicals), China – 28-year JV-DBOO for complete management of the water cycle. Design, construction, planning and co-financing of investments Findus, Sweden; Danone, France (Food processing industry) – optimized management of resources (Water, Waste, Energy); sharing of the value created Livable 15 Municipal strategy: Meet local challenges by anticipating them; contractual modes and financing adapted to country risks Main areas of development 1. Cities in developed countries: strengthen our distinctive features and develop innovative models Financing of capital-intensive projects Equity-financed projects (“crème de la crème”) Efficiency/performance contracts (including smart offer) to respond to cities’ needs of attractiveness and efficiency Circular economy projects taking advantage of regulatory developments Public Service Delegation (Japan) and O&M contracts (United States) OECD + CEE Other geographies Expected profitability: Expected profitability: • IRR ≥ WACC +4% • ROCE ≥ WACC at end of year 3 2. Cities in emerging countries: targeted development of our historical activities, within a suitable contractual framework Concessions in average or large cities in China (heating networks), Latin America, Central Europe Projects finances by partners (AssetCo/OpCo) (“crème”) • Project’s IRR ≥ WACC +3% • ROCE ≥ WACC at end of year 3 • Payback < 7 years Group’s investments Group’s investments • ~€100m/ year • ~€100m/ year Performance or operating contracts in Water, Energy or Waste without investment in Africa or Latin America; BOT under AssetCo/ OpCo model in Water/Waste, smart offer in the Middle East Major Water infrastructure projects (VWT) 16 Breakdown of Municipal activity Revenue CAGR €14.2bn ~2.0% €15.0bn CAGR 4.1 (27%) +0.2% France 4.0 (28%) Rest of Europe 5.0 (35%) 5.3 (36%) +2% Rest of the World 3.4 (24%) 3.8 (25%) +4% Global Businesses 1.8 (13%) 1.8 (12%) (0.3)% 2015 est. 2018 est. → Expected growth of around 2% p.a until 2018 17 Industrial strategy: confirmation of the 6 strategic pillars’ Industrial strategy: Focus on 6 growth pillars relevance and their potential Industrial revenue (€bn) Financing of capital intensive projects CAGR +5% 11.0 Oil & Gas, Chemicals 1.5 (14%) Mining & Metals, Power 1.3 (12%) Food & Beverage, Pharma Transversal growth themes (Difficult Pollutions, Circular Economy, Dismantling) on other vertical segments Other Industries and Commercial 12.5 CAGR → ~€100m of investment per year dedicated to new projects 2.0 (16%) +10% 1.5 (12%) +5% 1.0 (8%) +8% → Dedicated to best expected profitability and best industrial signatures +6% → Same profitability/ objective as Municipal 0.8 (7%) 2.6 (24%) Equity-financed projects 3.1 (25%) → Examples 4.7 (43%) 2015 est. 4.9 (39%) 2018 est. +2% • Development of hazardous waste sector (Germany, Italy after Spain) • Development of integrated offers for refineries in the US Projects financed by the clients or partners → ~€100m of investment per year → Particular attention to the quality of industrial signature → Same profitability/ objective as Municipal → Examples • BOT Water (cooling, process, wastewater) in the sector of Metal & Mining in China • Energy supply utilities for a refinery in Finland (DBFO contract) 18 Total revenue growth 2015-2018 Priority growth themes Revenue (€bn) Industrial activities Municipal activities CAGR Oil & Gas Chemicals 2-3% > €27bn CAGR Mining & Metals Power Traditional activities Food & Bev Pharma + New municipal business models 5.5 1,6+0% (20%) (13%) ~ €25bn France 1,3 5.4 (12%) (22%) Rest of Europe 2,65,9 7.5 (27%) 5,1 5.4 (20%) 8.7 (24%) (23%) (35%) 9.1 3,1+3% (33%) (24%) Circular economy Difficult pollutions Managing the end of industrial cycles, Dismantling 7.4 (27%) +6% 5.1 (20%) 5.4 (20%) +2% 2015 est. 2018 est. Rest of the World(20%) 5.9 (23%) Global Businesses 19 Two main objectives for 2018: Current net income above €800m and €1bn net free cash flow 1 Our transformation efforts and our renewed strategy allows Veolia to implement a new financial equation and enables us to set new 3-year financial targets Revenue growth supported by development investments gradually increasing to reach >€27bn revenues in 2018 2015 estimates 2018 targets Revenue ~ €25bn > €27bn EBITDA ~ €3bn ~ €3.5bn Current net income group share > €550m > €800m Free Cash Flow1 > €500m ~ €1bn Before dividends, assuming capex of c. €1.6-€1.7bn p.a. and constant net debt 20 Net free cash flow primarily dedicated to growth We want to share the benefits of our cash generation with our shareholders Supplemental discretionary capex We want to maintain our flexibility to fuel supplemental profitable growth opportunities by reinvesting the proceeds of self-generated cash Dividend Free cash flow generation 21 Restored dividend growth starting in FY2015 Dividend increase in 2015 to €0.731 per share in cash signaling the Board’s confidence in the future From 2016 to 2018, we expect to be able to provide around 10% annual dividend growth to our shareholders, while reducing our payout ratio ~ +10% p.a. 1 1 Payable in 2016, to be proposed for approval at the company’s annual shareholder meeting 22 Cost efficiency measures François Bertreau, Chief Operating Officer 23 2016-2018: A new ambitious cost cutting plan of more than €600m Same method as previous plan Project identification by country More than 400 projects to date An increasing commitment from all the countries in the program rollout Improved project definition and follow up Dedicated central team Internal Audit control An objective of more than €600m over 3 years €m 2016 2017 2018 Gross savings 200 200 200 Implementation costs 60 30 10 24 9 levers / 3 axes 3 major axes of improvement 2012-2015 Plan 2016-2018 Plan SG&A 50% 20% Operations 30% 45% Purchasing 20% 35% Purchasing ≈ €220m 9 levers 1. Reducing purchasing and outsourcing costs 2. Improvement of contract / entity, renegotiation, termination 3. Other revenue improvements under contractual scope 4. Technical and consumption optimization Operational performance ≈ €280m SG&A ≈ €130m 5. Organizational efficiency 6. Reducing information systems costs 7. Reducing external costs at constant exchange rates 8. Reducing risks and associated costs 9. Reducing real estate costs 25 2016-2018 cost cutting targets by segment Split by segment 2016-2018 Rest of the World 23% France & HQ 35% Rest of Europe 31% Global Businesses 11% 26 2016 – 2018: SG&A (~20% of savings) Internal & external benchmarks Despite efforts taken, Veolia’s SG&A costs remain high - significant efforts in 2013 – 2014 (2 voluntary departure plans at the head office) - but we remain above average in many functions Central HQ and central function cost cutting to accelerate 27 SG&A: Example of actions Reduction of HQ real estate costs (Aubervilliers) (€8m) One Veolia in Czech Republic and Slovakia: simplification and unification of the organization of companies (€1.5m) Reduction of “Stadtwerke” structure costs in Germany (€1m) Reduction of real estate costs in the UK (€0.6m) Reduction of SG&A in China & Hong Kong (€7m) Reduction in ERP costs at VWT (€3m) 28 2016 – 2018: Purchasing: ~1% reduction per year (~35% of savings) 2015 Total addressable cost base: ~€8bn Costs by nature Costs by owner e.g. works subcontracting, energy… 2% e.g. pumps, pipes, interim 4% 7% Subcontracting 8% Central €2,100 Operating equipment 42% Fuel costs Consulting services 9% Mobile equipment General purchasing 10% Countries €5,900 Other energy and chemical costs 18% IT and Telecom 29 Purchasing: Example of actions underway (1/2) Rationalization of maintenance expenditures (US) - annual expenditures: $10.1m / 300 suppliers - performance indicators implemented across BUs and sites - significant reduction of number of suppliers - $1.2m in cost savings, 11.8% of expenditure Centralized purchasing of pumps at the group level - annual expenditure of €108m across more than 10 categories of pumps. - concentration of expenditures with top strategic vendors from 56% in 2014 to 71% in 2015 - €3.6m (5% of cost) in cost savings expected end of Dec 2015, €6.7m next year 30 Purchasing: Example of actions underway (2/2) Energy efficiency savings in French Water 2016-2018 (€9.5m gains) - diagnostics and simulation with « Ocean » - optimized management with « CISPEO » Implementation of new programs of light vehicle / utility vehicles purchased in France - impact of new manufacturers’ pricing scale 31 2016 – 2018: Operating performance: 3 + 1 steps (~45% of savings) Benchmarking (“Krabi”- Key Relevant Annual Benchmarking Indicators) Centers of excellence (experts) → standards of performance - 21 key activities - experts from all over Veolia’s geographies Standards - essential principles - best practices 32 2016 – 2018: Operating performance: Benchmarking Drinking water network efficiency 33 2016 – 2018: Operating performance: Centers of Excellence Hazardous Waste Key Performance Factors SARPI Optimize the treatment capacity for different types of waste T&P UK UK Optimize energy by dosing air & water 1 NA 2 GE SARPI VEI (Switzerland) China 2 ASIA 13 5 Hong Kong USA Facilitate operations monitoring LATAM 1 Reduce wastewater by recycling ANZ 1 Asia Optimize asset maintenance skin temperature monitoring Latam Australia/NZ 34 2016 – 2018: Operating performance: 3 + 1 steps Action objective: one plan per site / contract Creation of an internal platform - diffusion of information - transversal The newest and most decentralized approach 35 Operating performance: Example of actions Warsaw (Poland): improving the operating performance of the Warsaw district heating network by reducing convection heat losses, and reducing the electricity consumption of pumping stations (€4.2m) SARP (France): single-operator truck plan for the sewage network (€1.7m) Ellesmere Port (UK): expansion to include the ability to incinerate low-level radioactive waste (low volumes, high added value) in a hazardous waste incinerator (€1.7m) Garston (UK): change of the hazardous waste treatment unit to broaden the mix of acceptable entry-flow waste (€0.8m) Colombia: reorganization of trips to optimize road trucks (€0.1m) 36 Conclusion Same level of effort as for the previous plan - ≈ €200 m/year A change of attitude and culture - really started mid-2013 37 Q&A session 38 Veolia's strategy to capture future growth Laurent Auguste, Senior Executive, Vice President Innovation and Markets 39 A 2-year strategic planning process guiding resource allocation Methodology Prioritary growth themes Oil & Gas Chemicals Mining Metals Power Food & Bev Pharma Traditional activities + Circular economy Out of ~260 growth opportunities identified by the countries, ~150 were prioritized based on: 1. their match with the Group’s priorities 2. the associated risks 3. the return on investment over the 2016-2021 period Ranking of projects based on financial return ROCE (%) Difficult pollutions Managing the end of industrial cycles, Dismantling New municipal business models Capex (€m) 40 Veolia’s markets dynamics Cities Industries Value creation levers (boosters) Value creation levers (boosters, specific offers) + Resilient Emerging countries: growing cities in need of support for their development Developed countries: cities requiring efficiency, attractiveness, and economic and social development + Core offers Traditional Models Inclusive Construction Pollution becoming increasingly difficult to treat Increasingly rare resources Smart Operation/ Services New Models Circular Pressure on license to operate Growing needs of efficiency and performance Value sharing Livable 41 Our markets – geographic dynamics 2015 est. revenue (€bn) Northern Europe UK & Ireland 2.5 2.5 2.2 2.2 Muni Muni Indus Indus North America 1.8 France 5.4 5.4 Asia 1.8 Central Europe 2.9 Muni 1.3 1.3 2.9 Muni Muni Indus Muni Indus Global Businesses 5.1 Latin America, Iberia, Italy 1.7 5.1 Muni Indus Indus Africa & Middle East 1.7 1.2 1.2 Muni Australia & New Zealand Muni 1.0 1.0 Muni Indus Indus Indus Indus Water Waste Energy Multi business 42 Cities of emerging countries: Support their development, while carefully selecting opportunities Major trends Veolia’s strategy New delegated management (or concession) opportunities for our 3 businesses in Eastern Europe Political context Regulatory context Other changes Growing trend towards regulation (particularly on margins) in these countries, driven by the European Commission Select targets according to their potential and level of risk (adapt contractual models to country risks) Focus on our businesses and on water resources issues, access to energy and waste by many NGOs, World Bank equivalents, and social and environmental responsibility actions taken by companies Bring out new models and partnerships/alliances allowing a presence in developing countries without being exposed to concession-based models Enhancement of regulations on environmental protection Strengthening of coercive actions (e.g. China, Latam) Demographic boom of cities leading to growing infrastructure and operation requirements Emergence of Africa Need to improve resilience in response to disaster risks Promote the social dimension of our businesses and of our supporting role in the economic and social development of cities Positioning on assistance with resilience 43 Example 1 Africa and Middle East: Support the economic and demographic growth of cities with suitable contractual models Key market trends Africa ‒ Strong market growth: many infrastructure projects to cope with demographic boom & urbanization; social issues (access to services, price) ‒ External funding available for the development of water and waste services Middle East ‒ Economic growth and expanding cities ‒ Large infrastructure programs (e.g. Dubai 2020) ‒ Environmental awareness: protection of resources (energy, water) ‒ The world's largest cooling network market, expected to triple by 2030 2015 Municipal revenue €1.0bn Clients’ expectations Africa: Financing solutions and/ or new contractual modes; social solutions (access to services, social tariffs); increasing demand for the creation and management of landfills Middle East: Long-term support for new infrastructures; innovation and image (e.g. “smart cities”: Dubaï, Abu Dhabi, Doha, etc.) Veolia’s offering and differentiating factors Africa ‒DBO/O&M/ affermage contracts: electricity, drinking water, waste water; standard/ high quality landfilling ‒Innovative contractual models: lease contracts for the production and distribution of water, performance contracts Middle East ‒O&M ; BOT desalination, wastewater; cooling networks (AssetCo/ OpCo) ‒Smart offer 44 Example 2 Buenos Aires (Argentina): A comprehensive urban cleaning service The challenge Buenos Aires, flagship city of a continent undergoing economic and urban expansion, is facing the challenges of a very large city keen on ensuring the quality of life of its inhabitants, environmental preservation, but also economic efficiency and attractiveness Among these challenges, efficient waste collection and cleanliness of the public spaces is a key element that is becoming increasingly complex to manage for a city of that size The contract Client: Autonomous City of Buenos Aires Scope: Waste collection and urban cleaning services in the city of Buenos Aires (historic neighborhoods of Retiro, San Nicolás, Puerto Madero, San Telmo, Monserrat and Constitución) From October 2014, Veolia has been implementing its technical capability and the expertise required by waste management in such a dense and complex urban area, coping with heavy traffic areas, the important economic and touristic activities, and the need to accommodate important security concerns Duration: 10 years Total revenue : €500m Veolia’s solution Client benefits Preservation of the urban environment Enhanced service performance and cleanliness 6 districts 206,000 residents served Population of 1,5 million people Compliance with contractual requirements and regulations Enhanced attractiveness of the city (tourism, business) 45 Cities in developed countries: Be a catalyst for their attractiveness and their economic and social development Major trends Political context Maturity of the utilities management market, resulting in a demand for price reductions Pressure on public finances Competition between territories, customers looking for distinctive solutions Increased expectation of transparency Political discourse focused on environment and sustainable development Demand for social solutions Ageing infrastructures Regulatory context End of landfilling, regulatory (and social) pressure in favor of circular economy in Europe Regulation favorable to the protection of resources Regulatory pressure on energy efficiency, widespread support for renewable energies Veolia’s strategy Leverage our added value and our differentiation Supporting role in economic and social development of cities Innovation and new offers (e.g. smart city, resilience) Adapt our business models New contractual models based on performance and value sharing Transition from landfill to the circular economy Positioning on energy efficiency, biomass/ biogas offers Develop synergies between our 3 businesses Other evolutions Changes in individual behaviors (recycling, empowerment, collaborative economy, prosumers) New services and players associated with digital Need to improve resilience to cope with disaster risks Enhance customer relations and services to end-users 46 Example 1 Greater Lille (France): Drinking water management The challenge Through a tender organized in 2013, the Greater Lille urban area required highly efficient operation, strong social commitments, and greater transparency of the future operator of the water distribution service Veolia’s solution Smart Water Box: creation of an ultramodern control center that will integrate all distribution networks and water production plants in order to provide real coordination between production and supply. Set-up of a network of localized smart, connected sensors to ensure monitoring, traceability and continuous checking of the water Innovative pricing system: “Eco-solidarity” pricing and reduced subscription rate for residential customers The contract Client: Métropole Européenne de Lille, 62 municipalities Scope: Manage the water service, operate and maintain the distribution networks and water production plants Duration: 8 years Total revenue: €450 million The contract services a population > 1 million Target to raise network efficiency (3 million m3 saved/yr) 1,000 sensors to find leaks New form of governance that brings together users, elected officials, and city-dwellers to decide on strategic guidelines. Decision-making will be made more efficient and the service will match the needs of users as closely as possible Client benefits Environmental protection: in the long term, almost 3 million cubic meters of water will be saved, notably through an important reduction in network leaks In a particularly innovative move, 65% of the area’s 300,000 customers will benefit from a progressive pricing scheme and will see their water bill come down 47 Example 2 Hirakawa and Hanamaki (Japan): Two biomass power plants The challenge Japan aims at tripling the share of renewable energies in its energy mix by 2030 following the phase-out of nuclear power since the Fukushima disaster The cities of Hirakawa and Hanamaki in particular, in search of effectiveness, competitiveness and attractiveness, have the objective to increase the production of renewable energy Veolia’s solution Circular and local use of resources: the wood used to fire the boilers comes from neighboring forestry industries. Veolia brings its know-how in biomass operation and will manage the overall operations The contracts Partner: Takeei (a major Japanese environmental services company) Scope: Two O&M contracts (in the cities of Hirakawa et Hanamaki in the island of Honshu), under an AssetCo-OpCo model Duration: 20 years Total revenue: € 90 million 100 GWh electricity produced per year Energy equivalent to 22,000 households 40,000 metric tons of CO2 avoided each year Innovative and attractive business model for cities (AssetCo-OpCo): Innovative financing package, in which funding is provided by the Asset Company held by Takeei associated with municipalities and local foresters Operations are undertaken by Veolia via an “Operating Company” providing operational performance Client benefits Environmental protection: these two plants will avoid the emission of 40,000 metric tons of CO2 each year; diversification of the country's energy sources and mix Job creation: 40 permanent employees on site 48 Industrial customers: Take advantage of favorable trends linked to pressure on license to operate and growing efficiency requirements Major trends Veolia’s strategy Impact of NGOs, internet/transparency, responsible investors, on the reputation of large companies Societal and media pressure Questioning of the license to operate of multinationals, in competition with territories regarding the use of resources → social and environmental responsibility, environmental footprint reduction targets Heavy media coverage of major pollution incidents (BP, Tianjin) Concerns about the environment (CO2, water, oceans) and the increasing scarcity of resources Cost volatility of natural resources, search for greater efficiency and for a reduction of operational and reputational risks Regulatory and economic pressure Slowdown of economic growth in some economic sectors (Oil & Gas, Mining) or regions (Brazil, Australia, China) Industry digitization: benchmarks, monitoring/control, reconfiguration of the value chain Opportunity of positioning on consultancy for industrial clients: a more industrial, comprehensive and global approach (e.g. partnership with Danone) Positioning on efficiency/asset enhancement (intra-site or across sites: circular economy, regional ecology), performance and value-sharing models Push forward with hazardous waste activities Highlight the value of our brand and of our skills End of installations/ equipment lifecycle to be managed 49 Industrial: Confirmation of the 6 strategic pillars’ relevance and their potential 3 vertical market segments Industrial revenue (€bn) CAGR Oil & Gas, Chemicals +5% Mining & Metals, Power Food & Bev, Pharma 3 transversal themes 11,0 Oil & Gas, Chemicals 1,5 (14%) Mining & Metals, Power 1,3 (12%) Food & Beverage, Pharma Transversal growth themes (Difficult Pollutions, Circular Economy, Dismantling) on other vertical segments 12,5 CAGR 2,0 (16%) +10% 1,5 (12%) +5% 1,0 (8%) +8% 0,8 (7%) 2,6 (24%) 3,1 (25%) +6% 4,9 (39%) +2% Difficult pollutions Other Industries and Commercial 4,7 (43%) Circular economy Managing the end of industrial cycles/ Dismantling 2015 est. 2018 est. 50 Oil & Gas Industry Veolia, the only long-term partner on all environmental and efficiency issues Market drivers Upstream Market highly dependent on oil prices. However, Veolia's activities are still partially decoupled from overall market movements Increasing complexity of extraction Growing public and regulatory pressure over environmental impacts (ex: shale gas and oil in the US) End of lifecycle of offshore platforms Downstream Growth in refining capacity (Africa, MEA , Latam), dynamism of petrochemical activities (US , MEA , Asia) Needs for optimization/operational excellence; regulation creating demand in mature countries Clients’ expectations License to operate Veolia’s offering and growth objectives Upstream Treatment facilities for injection water treatment and produced water Waste and hazardous waste management Industrial services (tank cleaning) Decommissioning of installation (especially oil platforms) – Material recycling and equipment recovery Downstream Process water/ waste water/ cooling water (Construction, Operation, Mobile solutions; Zero Liquid Discharge solutions) Cleaning/ hazardous waste Optimization of waste management and energy utilities By-products/ waste to energy Oil & Gas revenue (€bn) CAGR Maximizing the availability and return of customer’s assets +10% Emergency solutions Cost reduction, optimized use of water and resources 2,0 1,5 Veolia’s differentiating factors Well-adapted and unmatched portfolio of technologies Recognized and unique expertise in operation, ability to provide guaranteed results or performance over time Global network 2015 est. 2018 est. 51 Oil & Gas industry – Case study Antero: Water treatment for a non-conventional gas project in North America The challenge Antero produces ~52,000 barrels per day of shale gas in Pennsylvania and Western Virginia (Marcellus and Utica fields) Need to find a solution for the treatment of produced water, in order to reduce the costs of discharge in deep wells, to limit circulation of trucks, and eliminate the long-term risk linked to deep well projects (potential regulatory changes) Veolia’s solution The contract Client: Antero Resources (Shale Oil & Gas production) Site: Doddridge county, West Virginia (USA) Scope: Treatment and reuse of flowback and produced water; DBO contract (Design, Build, Operate) Date of signature: August 2015 Duration: 24 months for Design & Build,10 years for Operation Total revenue: €343m Zero Liquid Discharge plant through a combination of Veolia’s proprietary cutting-edge technologies: evaporation and crystallization processes (HPD), MBBR (Anox Kaldnes®), Actiflo® Veolia’s differentiators: – The solution was designed in cooperation with the client, in the context of a mutual agreement (no tender) – None of the other players was able to offer both the adapted technological solution and a long-term guarantee Client benefits Plant capacity: 60,000 barrels per day Client cost savings: $150,000 per well Commissioning: 2017 Completely integrated offer with a guarantee of reliability and performance Reduction of the environmental footprint of the extraction activities Mitigation of the risks of effluent discharge in deep wells Cost optimization 52 Mining, Metals and Power Industries Meet the industry’s requirements of compliance and operational performance Market drivers Lower commodity and steel prices: significant drop in margins and investment capacity of mining and metallurgy companies, hence a slowdown of new development projects and a focus on efficiency Increase in energy demand in developing countries Increasing complexity of extraction ‒ Isolated regions, sometimes in water stress Growing public and regulatory pressure about environmental impacts ‒ Problems of license to operate ‒ Management of the end of life of operating sites ‒ Emission control for power plants Clients’ expectations Optimization of sites’ margins: – Reduce costs (ex: reduction of the energy bill which represents ~1015% of the mines’ operating cost and 20-40% for steel) – Improve yields Improvement of the environmental footprint and emission controls Reduction of dismantling costs and the risks of environmental liability risks Financial flexibility Veolia’s differentiating factors Technology portfolio, covering a large part of the industry needs (owner and through partnerships): Zero Liquid Discharge, sludge dehydration from tailing ponds, etc. Operational expertise: a guarantee of reliability and differentiation Global network (global players: Vale, BHP, Rio Tinto, Arcelor, Tata Steel) Ability to work on remote locations Ability to provide/ attract funding Veolia’s offering and growth objectives Operating mines, metal and power plants Water management: installation and operation of water production plants (ex: desalination) and treatment/ recycling of wastewater (industrial effluents) Optimization of operating performance Waste recycling, material recovery Efficiency services on utilities: electricity, steam, hot water, airconditioning, compressed air, cooling Cleaning: vacuum truck, stripping Asset outsourcing/ financial engineering Post-operations/ dismantling of mines, metal and power plants Recovery: soil remediation, site valorization Waste water management: Treatment of acid mine drainage, ash pond management Mining & Metals and Power revenue (€bn) CAGR +5% 1,5 1,3 2015 est. 2018 est. 53 Mining, Metals and Power Industries – Case study Energy delivery for Harjavalta Industrial Park (Finland) Clients’ challenges Harjavalta IP is on of the largest metallurgic clusters in Finland, housing more than a dozen companies employing more than 1,000 people The largest customers are Norilsk Nickel (Nickel and Palladium) and Boliden (Copper). Companies within the Industrial Park make a strong commitment to both industrial competitiveness and sustainable development for the future, taking into account safety, personnel and environment The contract Veolia’s solution Client: Harjavalta Industrial Park (Finland) Site: Harjavalta, Finland Scope: Energy supply management and optimization Veolia has step-by-step managed to modernize the energy production in the park within the framework of their long-term commitment : – In 2011, a new 20 MW boiler plant was built to meet the future energy needs of the park and create a more reliable and flexible production – In 2015, Veolia and Norilsk Nickel agreed to install a new 30 MW boiler plant to burn wood pellets for delivery of steam. The new boiler will reduce the energy costs and CO2 emissions of the park through reducing its dependency on fuel oil − − − − − Energy production and optimization of energy flows. Development of new energy supply solutions Production of compressed air (installed capacity 9,5 MWe or 140 000 m3/h) Cooling water, potable water and demineralized water exceeding 10 million m3 per annum Heat recovery utilized as district heating in town of Harjavalta Duration: since 2000 (contract renewed in 2015) Revenue: ~€36m/yr Reduction of the park’s environmental impact 600 GWh of steam and hot water supply Client benefits Eliminating usage of fossil fuel Reduced energy consumption and costs Reduced environmental impact in accordance with the industrial park’s vision. CO2 emissions expected to be reduced by 70,000 tons per year 54 Food & Beverage and Pharma/Cosmetics industries Veolia, the integrator of multi-business solutions that secure license to operate, performance, and brand image improvement Market drivers Food & Beverage Largest industrial sector in the world; present in all geographies Market that is constantly growing since it is intrinsically linked to demographic growth and a rising average standard of living Highly fragmented industry Pharma and Cosmetics Market growth linked to drug accessibility in developing countries In developed countries, firms are reducing their costs and enhancing their efficiency due to the pressure of generic drugs Clients’ expectations Mature markets (North America, Europe, Australia) Operational optimization of existing assets Compliance with changes in legislation and environmental demands Brand reputation and CSR Improving the traceability of products and limiting operational risks Growth markets (Asia, Latin America, Africa) Rapid development of production License to operate Minimal use of water – particularly in the beverage sector Energy efficiency; material efficiency, waste management and traceability Veolia’s offering and growth objectives Operational performance enhancement, in particular via use of resource optimization Yield improvement and creation of new revenue sources (Waste to Energy) Construction and operation of treatment facilities in emerging countries Reduction of the environmental footprint Food & Beverage and Pharma revenue (€bn) CAGR +8% 1,0 0.8 Veolia’ differentiating factors Large portfolio of technologies and services Unique ability to offer integrated solutions (water, waste, energy, recycling) Synergies with the municipal business Advanced know-how in the management and preservation of resources 2015 est. 2018 est. 55 Food & Beverage industry – Case study Alliance on value creation with Danone The challenge Reaching Danone’s 2020 main objectives: – Carbon footprint reduced by 50% (vs. 2007) – Energy intensity reduced by 60% (vs. 2000) – Water intensity reduced by 60% (vs. 2000) – 25% recycled plastic in bottled water Veolia’s solution The alliance Sites: all Danone activities worldwide - more than 160 sites Scope: water cycle management, waste management (incl. plastic recycling), organic waste/ sustainable agriculture, energy efficiency Duration: undefined Unprecedented joint entrepreneurial approach to identify and deliver the best value-creating initiatives Examples: – Designing and operating zero water dairy plants in every continent – Being the champion of high standard recycling loops on plastics – Social innovation to improve services and reduce risks Veolia’s differentiators: combined consulting, engineering and operational capabilities; expertise on Water, Waste and Energy; global network Client benefits All Danone’s activities 170 sites worldwide 10 projects to be launched in 2016 Strengthening Danone’s competitive advantage : − Ex: Significant EBITDA impact by maximizing value creation of every major project of Danone Reinforcement of Danone’s license to operate – Ex: Reduction of operational & reputational risks 56 Circular economy Veolia, helping clients create value by going circular Market drivers Pressure on resources (demographic growth, waste) Favorable regulation in mature countries In China, environmental damages awareness make regulation evolving towards the development of a sustainable economy Societal evolution towards circular, collaborative and functional economy (from ownership to usage, local resources recycling, repair, pooling of equipment and spaces,…) Clients’ expectations All actors Compliance with increasingly stringent regulations Territories & Cities Exemplary solutions for climate, budget optimization, economic attractiveness of territories, job creation, social tie between inhab. Industries Commitment to the creation of shared value with local communities (population, cities) and concrete environmental impact Return and economic efficiency Licence to operate and safety of supply Veolia’s offering and growth objectives Supply of materials and products made from waste, wastewater and of unavoidable energy Specialty materials (plastics, cardboard, rare and strategic metals from electric and electronic equipment waste and hazardous waste, building materials, solvents...) Organics (deconditioning of bio-waste, compost, fertilizer, animal feed,...) Fuels and energy (CSR, biogas, biomass, electricity,...) Engineering, design and implementation of bespoke solutions to help cities and industrials preserve and renew resources Integrated resource management of a client Pooling of multi-client platforms (territorial ecology / industrial symbiosis, green heating networks, reuse of industrial water) Energy and electric efficiency Circular Economy revenue (industrial & municipal) (€bn) CAGR +10% 3.5 Veolia’s differentiating factors Integrated capabilities going beyond traditional silos (Cities/ Industrial; Water/ Energy/ Waste) Wide and adapted portfolio of technologies and expertise Global network (global industrial clients), access to waste fields Industrial strategies on targeted sectors (ex: plastics) Agility, tailor-made services and pilot trials with partners (technological innovations and differentiating models) to keep competitive edge 4.6 Municipal O&G, Mining, Metals, Food & Bev, Pharma Other industrial 2015 est. 2018 est. 57 Circular Economy – Case study Customized recycling of high quality polypropylene AKG Kunststof Groep (the Netherlands) Clients’ challenges The “Circular Economy package” prepared by the European Commission should lead to a significant increase in objects made from recycled plastics. The gradual extension of sorting instructions should increase the volumes of PP(1) collected and sorted In Europe, capacity for recycling PP(1) remains insufficient to respond to the demand of manufacturing companies (Renault, Philips, L’Oréal, etc…) that increasingly want to adopt programs that incorporate recycled materials in their production processes, as a move towards the circular economy Activities Site: Vroomshoop (the Netherlands) Advanced sorting of Polypropylene and Polyethylene (Liquisort® sorting process) Reformulation (granulation, mixes, extrusion) of high-quality resins Veolia’s differentiators State-of-the-art equipped laboratory, providing comprehensive analysis in each stage of the production process, in combination with highly developed formulation skills, as well as advanced separation technologies to match clients’ needs Access to supplies of plastic waste coming out of the collection and sorting operations Ability to commit to supplying volumes Staff: 53 37 kt of plastics recycled in 2014 €34m revenue in 2014 AKG’s capabilities complement the plastic recycling value chain: the Vroomshoop facility will be the cornerstone for the expansion of Veolia’s European platform of recycled plastic materials manufacturing 1 Polypropylene 58 Difficult pollutions – Hazardous Waste Densify our network and expand in developing countries Market drivers Clients’ expectations Cost optimization; mitigation of the environmental Favorable regulatory evolutions: International: Basel Convention on cross-border waste shipment − European: 2008/98/EC Directive and 2001/573/EC Decision on the classification of waste − Local: on health expectations, safety, transport and treatment, and specific pollutants (mercury, radioactive waste, special organic waste, etc.) Volumes mainly made of: − Chemical, Oil & Gas, Metallurgical and Nuclear industries’ waste (going through cycles) − Electric and Electronic waste from households, growing − Hospital waste, growing thanks to demographic evolution and aging population − liabilities risks Needs for the right treatment process: appropriate, compliant to regulations, comprehensive Improvement of environmental footprint Veolia’s differentiating factors Network densification and optimization/ saturation of assets Diversification of customer segments served Platforms connecting small customers to large treatment plants/ recycling Expertise and development of niche activity Growth areas North America • Optimization of existing assets, Oil & Gas projects UK & Ireland • Development on niche markets (complex types of waste) Latin America • Development from RIMSA in Mexico New activity France and rest of Europe (SARPI, SARP) : • Consolidation of the European treatment platform, extension/ densification of network • Expertise and niche markets Hazardous waste revenue (€bn) CAGR +6% Asia (China) • 6 sites presently in operation, 3 in operation by 2016 • AssetCo/ OpCo deals 1.8 1.5 Africa – Middle East • O&G: Drilling sludge treatment • Projects of platform and treatment centers New activity Australia • Capture industrial volumes 2015 est. 2018 est. 59 Difficult pollutions – Case study Expansion of the European platform for the treatment of Hazardous Waste with the acquisition of an incinerator in Spain Clients’ challenges The region around Constanti (including the Tarragona petrochemicals complex where the Constanti facility is located) concentrates 40% of Spain’s chemicals and pharmaceuticals business, and 30% of its automobile production, which together generate a high volume of liquid, solid and sludge hazardous waste from their industrial processes For these industries, treating hazardous waste and securing the supply of recycled materials are crucial Veolia’s differentiators Site: Constanti, Catalonia (Spain) The only incinerator that treats hazardous waste in Spain Annual treatment capacity of 60,000 metric tons Acquisition by Veolia in Dec. 2014 Sarpi, one of the leaders of Hazardous Waste in Europe 65 sites in 10 European countries 2,500 experts in the field of Hazardous Waste More than 10,000 clients To serve the industries, Veolia has created and rolled out a European platform for the treatment of Hazardous Waste, now comprised of 65 sites in France, England, Ireland, Belgium, Germany, Switzerland, Italy, Poland, Hungary and Spain A pioneer in hazardous waste treatment for 40 years, the Group has adopted a Europe-wide approach by significantly specializing its facilities, which complement each other and work together on a daily basis across the entire Continent This specialization meets the requirements of Europe’s major industrial sectors, such as, chemicals, pharmaceuticals, automobile and energy Veolia’s strategy provides industrial concerns with a major advantage and makes it possible to meet specific needs while at the same time renewing conventional economic models 60 Managing the ends of industrial cycles Veolia, a reliable integrator throughout the value chain (dismantling, compliance, material recovery) Market drivers Increasing number of out-of-date, obsolete equipment and industrial areas or having undergone natural or industrial disasters with a contamination risk Heavy mobile equipment: − Ships: dynamic market – acceleration of the disposal of ships due to an overcapacity of shipping market − Trains: market growth in countries where asbestos pollution makes disposal of trains impossible (ex: France) Industrial facilities and wastelands − Refineries: end of lifecycle of a large number of facilities; more stringent environmental regulations − Electrical power stations (coal, nuclear): national policy of nuclear energy phase-out (Germany, Japan) and objectives of closures of coal power plant for environmental reasons (Europe, US) − Other industrial sites: end of industrial lifecycle in developed countries (ex: refineries, metallurgy,...) Veolia’s offering and growth objectives Waste treatment, including difficult pollutants Recycling to optimize asset value Dismantling of trains (France) Compliance solutions geared towards minimizing environmental and conformity risks Soil remediation activities Dismantling revenue (€bn) CAGR +17% Clients’ expectations 0.15 Avoiding contamination risks Optimizing materials recycling and reuse of equipment (locally and at a lesser cost) 0.09 Soil remediation to launch new activities Veolia’s differentiating factors Recognized expertise and technologies in soil remediation, characterization, management, treatment and recycling of waste and management of dangerous pollution (nuclear, asbestos...) 2015 est. 2018 est. Project management across the value chain – until total control of downstream: traceability and responsibility on waste 61 Managing the ends of industrial lifecycles – Case study Offshore platforms decommissioning in the North Sea The challenge When oil and gas fields end production, facilities need to be dismantled and disposed of - or "decommissioned” For this project Shell UK Ltd were decommissioning assets from the Indefatigable field in the North Sea Veolia’s solution The contract Client: Shell UK Ltd Site: Wallsend - Newcastle Scope: Decommissioning eight gas field ‘jackets’ (rig legs) and eight topside structures Duration: 9 months (2011) Total revenue: €5.6 million Expertise: Decontamination & Demolition, NORM / Mercury Management, Trading for recycle / re-use Decontamination & demolition of 8 gas field “jackets” and topsides structures 12,000 tons of structures in total Project accomplished in 9 months Decontamination and demolition of the 8 gas field ‘jackets’ and 8 topside structures with a total tonnage of around 12,000, including complete NORM1 and Mercury management The work was carried out at the former Swan Hunter shipyard at Wallsend, near Newcastle. Veolia UK operated the facility under an Environment Agency permit with a bespoke health and safety and environmental management system and comprehensive environmental reporting In-house capability to manage all waste streams (Veolia assets include landfill and incinerator for NORM1) Client benefits Risk and cost reduction Efficient management of the decommissioning process with maximum material reuse and recycling Total waste management for materials assessment, deconstruction & dismantling, separation, treatment, removal, valorization / disposal of non-hazardous and hazardous waste including asbestos and NORM1 1 Naturally Occurring Radioactive Materials 62 A business dynamic fueled by innovation Internal innovation network (launched end 2014) Research Projects aligned with the strategy and the range of offers Examples of on-going innovation programs External innovation → Smart City (e.g. Analytics, Algorithms for Water and Energy) Research & Innovation → Oil & Gas (e.g. SaphiraTM, Ceramic Membranes) Veolia R&I projects → Circular Economy (e.g. WEEE-Waste Electrical and Electronic Equipment) → Difficult pollutions (e.g. Carbon Capture and Storage, FrogBox for endocrine disruptors), etc. 63 Q&A session 64 Coffee break 65 Business review illustration Managers, introduced by Antoine Frérot 66 Resourcing the World in Asia Regis Calmels, Senior Executive Vice President Asia Julia Gü, Head of China Concessions Anne Kwang, Head of Hazardous Waste China Veolia’s presence in Asia Est. 2015 Revenue by activity (€m) Total Consolidated Revenue 799 208 243 1,250 Managed Revenue1 785 - 45 2,080 €374m revenue Japan €502m revenue South Korea China €22m revenue India €195m revenue Taiwan Hong Kong €76m revenue Waste activity Water activity Energy activity 1 Singapore €81m revenue Including our proportionate share of revenue in all projects. 68 History of Veolia in Asia: Some key dates 1995 1997 Tianjin CGE China Mainland 2000 2002 Pudong 2005 2005 Tianjin Hazardous Puxi Shanghai Waste WTE Hong Kong 2000 SENT Landfill Japan 2002 Jenets South Korea Singapore India 1999 Waste Collection, Pasir Ris Tampines 2001 Incheon WWTP & SK Hynix 2015 2007 2003 2003 Laogang Landfill 2000 LG/Lotte Chemical 2010 Harbin District Heating 2008 2010 Tianjin Soda Foshan Landfill 2009 Chemical Waste Treatment Facilities 2006 Hiroshima WWTP & Showa Denko 2007 Ecocycle 2006 Showa Denko HD 2008 Street Cleaning in North Western & Central Region 2005 Karnataka Urban Water Sector Project 2011 Kai Tak District Cooling 2014 Hong Kong Sludge Treatment Facility 2014 Hakone Full Drinking Water Services 2014 DH Recycling 2015 Tsugaru & Hanamaki Biomass Energy 2014 Hongwon Paper 2013 Waste Collection Clementi 2015 Exxon Mobil Tar Tank Cleaning 2012 Nagpur Water Utility & 2013 Nilothi WWTP Nangloi Water Utility 69 69 Market trends and priority development axes in Asia (1/2) Taking advantage of stricter environmental requirements in China Market development trends Rate of urbanization growing very strongly (~70% in 2035) Sharp increase in regulation in the area of environmental protection Growing public awareness leading O&G and Steel & Metals industry to care for social license to operate 2nd China ranked on the worldwide market for heating networks, a market expected to double by 2021 Emerging market for gas cogeneration Our priority development axes Circular Economy, Power Heat Generation from Heat Recovery in Industrial Processes or Biomass Gas Cogeneration Distribution of heat to end users. Circular economy (Water reuse / ZLD), Oil & Gas Downstream, Coal to X, Steel and Metals Industries. Treatment of difficult pollutions-Hazardous Waste & Soil Remediation Circular Economy – Recovery of materials Addressing growing need for efficiency in Japan Market development trends Our priority development axes Municipal water market : facing decline of population, municipalities need to improve efficiency of their operations Energy: cogeneration of electricity from biomass Industry: major industrial country facing competitive pressure and need for greater efficiency Municipal water: affermage type contracts for medium size cities Energy: governmental incentives to develop new sources of energy (biomass, etc.) Industrial water: several projects in key growth themes: O&G, ME, Steel, F&B, Power Energy savings for industries facing international competition 70 70 Market trends and priority development axes in Asia (2/2) Addressing growing need for efficiency in South Korea Market development trends Industry: major industrial country facing competitive pressure and need for greater efficiency Our priority development axes District Energy Network to Industrial and Tertiary Customers Multi-Business Industrial Services Solid Waste – Circular Economy Industrial Services Industrial Water Supporting Oil & Gas production increases in Singapore Market development trends Economy highly dependent on exports Largest hub for merchant marine vessel Our priority development axes Oil & Gas Upstream in conventional oil field Waste: Industrial Services, Oily Sludge treatment Large manufacturing base (O&G, top 3 refining base in the world, chemistry) and presence of MNCs Addressing need for basic infrastructure in India Market development trends Increase in regulation in the area of environmental protection But: political risk due to complexity of the institutions and eventual responsibility placed at local state / municipal corporation level. Our priority development axes Water infrastructure design & build, performance contracts Industrial Services 71 71 Asia - Differentiating Factors & Development focus A solid existing platform A solid existing platform allowing us to leverage our current activities to capture opportunities − − Long lasting relationships with public authorities and with some important local industries Veolia know how and reputation, valuable to public and private potential customers Development focus on Industrial Further develop Industrial business: − − Growing needs of efficiency and performance of Industries Pollution issues and challenges associated with license to operate 30% average annual growth expected from 2015-2018 Main focus on : − − − − Industrial Water Hazardous Waste Energy efficiency for Industries Biomass CHP 72 ASIA - Portfolio Evolution: Industrial clients to grow from 35% to 44% in 2018 2015 Industrial 35% 2018 17% 64% 19% Industrial 44% Municipal 65% 2015 est. consolidated revenue €1.250m Revenue Growth +17% CAGR of which Industrial +30% Municipal +10% 26% Municipal 56% 46% 28% 2018 est. consolidated revenue €2.1bn Examples of growth projects Municipal Water Circular Economy – Water Reuse and Zero Liquid Discharge Circular Economy – Recovery of materials from solid Waste Difficult Pollutions – Hazardous Waste and Soil Remediation District Energy: District Heating Networks Energy efficiency in industrial Utilities Energy from renewables: Biomass CHP and Heat Recovery 73 China mainland: Business overview Veolia’s presence Key figures 39% 39% 22% 2015 total est. revenue: €502m Around 60 contracts Waste Activity Water Activity 15,700 employees Energy Activity 74 China - Hazardous waste: A growing market driven by regulation The market − Market is estimated at 7 million ton per year, of which 60% is “internally treated” − The real market of Hazardous Waste is 40% of 7 million tons i.e. ~3 MT pa − Veolia’s market share is currently around 8%. − Upon completion of new projects which are under construction, Veolia’s share is expected to reach 12% in 2016 and 17% in 2018 New environmental regulations − New Environmental Protection law of PRC, effective January 2015 − Opinions of the General Office of the State Council, on Promoting the Third-party Treatment of Environmental Pollution, effective December 2015 − Action Plan for Water Pollution Prevention, effective May 2015 − Action Plan for Soil Environmental Protection and Pollution Prevention (will be enacted soon) 75 China : Veolia’s Hazardous Waste Treatment Facilities Tianjin Hejia (operational) Cangzhou (under construction) Tianjin Binhai (operational) Nanjing (in testing & commissioning phase) Hangzhou Lijia (operational) Changsha (in testing & commissioning phase) Huizhou Phase 1 (operational) Huizhou Phase 2 (under design) Foshan MW (operational) Hong Kong HW (operational) Tonnes per year Incineration PCT Landfill 6 presently in operation 105,000 53,000 66,000 2 in operation in 2016 68,000 32,000 33,000 2 in operation in 2/3 years 42,000 20,000 80,000 Total 215,000 105,000 179,000 76 China: Long term foreseeable growth in Municipal water Water supplied in 2014 in China: 3.88bn m3 i.e. 45% of the volumes supplied by Veolia worldwide in 2014 Average growth of volumes sold through concessions since starting operations > 2.5% per year Average Tariff Applied globally through all Veolia concessions: CAGR 2002- 2015 >5% Improvement of O&M Efficiency: case of Pudong Resilience of Value of Assets: case of Changle 77 China: Improvement of O&M efficiency: Case of Pudong 2002 2014 Service Area (km²) +110% 319 672 Network Length (km) +144% 1,975 4,823 No. of Water Meters +124% 573,000 1,282,325 Sales Volume (Mm3) +53% 277 424 # Employees -12% 1,136 999 78 China: 9 water Concessions: Strong overall profitability improvement expected Proportionate revenue (€m) Proportionate EBITDA (€m) >5% revenue CAGR expected 2015-2018 ~15% EBITDA CAGR expected 2015-2018 >900 >200 737 565 140 101 2014 2015 est. 2018 est. 2014 2015 est. 2018 est. 79 79 China: Hazardous waste and municipal water activities Municipal water activities Hazardous waste activities Huizhou Pudong, Shanghai Shenzhen Urumqi Tianjin Foshan Hangzhou 80 Resourcing the World in the UK Estelle Brachlianoff, Senior Executive Vice President UK & Ireland Richard Kirkman, Technical Director Veolia UK profile TBU Major M&A in recent years 2015 est. UK revenue ~£2bn (~€2.4bn) 7% 5% Service to water co. 5% 7% Energy Services Ind Haz 5% WS&T 7% 3% Landfill 7% 9% 1995 Wins Hampshire PFI 2007 Successful Cleanaway acquisition (waste) Municipal 17% Dry waste treatment 33% 81% 1990 Veolia enters the UK waste market Commercial 14% 80% waste 2008 Selling to MITIE of the Facility Management business (Dalkia) Energy Water Water Solutions & Technology 2012 Selling of the water regulated business (water) Waste (80% of the business) 82 Our customers 2015 est. UK revenue ~£2bn Municipal Circa 65,000 customers Industrial 25% 58% 17% Commercial Municipal and Regulated Industrial Commercial 83 Main growth offers For industrial customers and water companies Resource efficiency & resilience For municipalities Local loops of energy and materials around PFI assets For commercial customers Zero waste to landfill solutions 84 Resource efficiency & resilience for industrial customers Market drivers/ context: Intensive international competition Efficiency, resilience & security of supply are key Value proposal Resource efficiency: − Cost savings & value creation with lower environmental footprint Resilience, risk mitigation: − Business continuity via long-term security of supply (purified water, energy) − Risk mitigation for complex pollutions (haz waste, CO2) Our differentiator Long term trusted partner One stop shop/ cross-selling Unique technology/ co-design Key assets Key references: ‒ GSK, AZ, Siemens, Diageo, Dairy Crest 85 Local loops of energy and materials around PFI assets Market drivers/ context: Veolia very successful developing waste PFI, based on municipal needs Key assets built: − Energy from Waste, Materials Recovery Facilities, Waste Water Treatment Plants, etc. Austerity measures, “more for less”, sourcing new revenue Value proposal New sources of revenue, value creation through waste “mining” & transformation: − Local loop of energy: • Power to grid, private wiring, private district heating, Anaerobic Digestion − Local loop of materials: • Plastic, paper/ fiber, glass transformation Our differentiator Securisation of long term supply and price v volatility “Green” resilient energy/ materials supply Key assets/ PFI Technology bundling Key references: − Sheffield, Southwark 86 Zero waste to landfill solutions for commercial customers Market drivers/ context: Intensive competition Landfill increasingly expansive 1 2 Energy from Waste Refuse Derived Fuel Value proposal Cost savings through zero waste to landfill solutions, through production of: − Fuel • For EfW1 or biomass or RDF2 − Recyclates • Paper/ card, glass, plastic − Organic soup • as fuel for AD − Fertilizer Our differentiator Internalisation through PFI assets Size effect to negotiate off-take with merchant plants Logistic network Customer service Key references: − Mc Donald’s, Sainsbury 87 Snapshot of the waste PFI business UK landfill tax evolution Landfill volumes1 £90 100% £80 £80 £80 80% 70% Tonnages (%) Price (£m) £60 £50 £40 £30 £10 34% of all municipal waste to landfill 90% £70 £20 79% of all municipal waste to landfill 60% 50% 40% 30% 20% £7 £7 10% £0 0% 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014 2000/01 2002/03 Year 2004/05 2006/07 2008/09 2010/11 2012/13 2014/15 Year 1 England only Landfill – remaining void capacity 1 23% FCC (1) Viridor 47% Biffa 9% 8% 1 Sita (1) Veolia 1 6% 7% Other (1) Estimated 612 million m 3 void capacity remaining 1 Estimated based on Veolia marketing intelligence 88 Snapshot of the waste PFI business PFI market shares There are currently 33 operational PFI projects in the UK 3.8m 6% Households served 9.5m THE MARKET LEADER 13 Integrated contracts £533.8m Revenue Leeds Sheffield Staffordshire Nottinghamshire Telford and Wrekin Birmingham Shropshire Hertfordshire West Berkshire Hampshire 25% 6% People served Merseyside 2% 1% East Sussex 8% 21% of market in terms of tonnages treated 9% 27% in terms of PFI credits approved 21% 9% 13% Veolia Suez Shanks Urbaser & Balfour Beatty AmeyCespa Viridor FCC Environment MVV Umwelt Biffa Global Renewables 89 Major PFI construction projects Shropshire Leeds Hertfordshire Current status: Completed Current status: Under construction Current status: Plan B in preparation Coming online: 2015 Coming online: 2015 Contract length: 27 years Houses powered: 10,000 homes Houses powered: 20,000 homes Contract length: 27 years Contract length: 25 years Tonnage: Divert 90,000 tonnes of waste away from landfill Tonnage: Divert 214,000 tonnes of waste away from landfill 90 PFI business model Comprehensive scope Type of contract Revenue stream A global solution to treat municipal waste (recycling, refuse, green etc.) for a county or unitary authority Veolia to find a solution, appropriate site, obtain planning permission, financing, construction and operates Fixed fee + variable based on municipality tonnages Includes usually a combination of solutions: 1 to 3 Energy from Waste, Recycling Facilities, Composting etc. and sometimes collection included Contract duration: 20-25 years 3rd party tonnages revenue Electricity and recyclates revenue (+Gain Share Mechanism) Powerful asset to leverage from Internalization of municipal and commercial tonnages to create value Mutualization of sites / support in the associated region Penalties to be paid if diversion targets are not achieved 91 Conclusion: UK revenue outlook ~3-4% CAGR €2.4bn ~3-4% CAGR €2.7bn 0.6 €2.4bn €2.7bn 0.3 0.2 0.6 0.5 0.4 2.1 1.6 1.4 2015 est. Municipal 2.2 2018 est. Industrial 0.1 0.2 2015 est. 2018 est. Commercial 92 Resourcing the World in North America Terry Mah, President & CEO History of Veolia in North America: Some key dates 1990’s 2000’s 1999 Acquisition of U.S. Filter – expansion into water treatment services & equipment 1999 Acquisition of Superior Waste Services – expansion in solid waste & industrial services North America 1999 Acquisition of portion of Waste Management’s hazardous waste & industrial services operations 2010 2015 2013 Rialto Water Concession 2004 Divested majority of historical U.S. Filter assets 2004-2011 Indianapolis Water system management 2015 Antero Resources Shale gas water mgt 2011 Winnipeg, Manitoba Peer Performance Solutions 2011 New York City PPS 2009-2010 Divestiture of Waste-toEnergy portfolio 2015 Key renewals in oil & gas and microelectronics 2012 Divestiture of U.S. Solid Waste operations 2007 Acquisition of TNAI – 2010 2014 Acquisition of MATEP Acquisition of Boston (Harvard-affiliated (Kendall Cogeneration) hospitals) with partner with partner expansion in district heating 2013-14 Fort St James and Merritt Biomass projects 94 94 Key contracts and locations Veolia North America 7,900 employees Industrial 302 waste treatment facilities and service locations 14 permitted TSDFs, incl. 2 haz waste incinerators 200,000 tons of hazardous waste processed annually 106 industrial water treatment installations 15.9 million gallons of KOH processed Municipal & Commercial 164 treatment installations for municipal/commercial water and wastewater serving 530 communities 4.1 million water customers 5.8 million wastewater customers 13 major energy districts operated, with 9 major O&M agreements 95 North America operations organized by customer focus Customers 30,000 companies and businesses served INDUSTRIAL 530 communities served MUNICIPAL & COMMERCIAL Organizational alignment Integrated capabilities Unrivaled network of best practices Merging technology, operations, engineering and consulting 96 Client & sector breakdown 2015 North America est. revenue: €1.8bn Client breakdown Sector breakdown 25% 31% 48% 52% 44% Municipal & Commercial Industrial 97 Proven Municipal & Commercial leader in North America Energy efficient buildings Biogas-to-energy production Chilled water production & distribution Combined heat and power (CHP) Digester plant Household hazardous waste (HHW) recovery & disposal Drinking water Wastewater treatment Steam & hot water production & distribution Energy Management & Advisory Services Peer Performance Solutions Commercial/Industrial Utility O&M Facility O&M Maintenance Management Services Capital Program Management Concessions New York Philadelphia Boston Tampa Bay Water Montreal Atlanta New Orleans Milwaukee St. Louis Houston (Galleria) Los Angeles Las Vegas Venetian 98 A preferred partner to all major industry sectors Injection water treatment Raw water production Surface cleaning Downtime management Frac water treatment Water output treatment Industrial water supply Land-based mgt of drilling and production waste Soil decontamination Waste collection and sorting, waste facility management Cooling feed water Wastewater treatment recycling − − − − − − − Compliance management of hazardous waste Process feed water High pressure & chemical cleaning Cleaning storage tanks Desludging station management Hazardous and regulated waste solutions Boiler feed water Network management Special pumping and network cleaning Water, cleaning and maintenance solutions − − − − − − − Recycling and asset management Majority of Fortune 500 served: Intel, ConocoPhillips, UPS, Antero Resources, Air Products, Toledo Refining Company, American Electric Power Recycling and recovery services Incineration On-site services Lab chemical services Electronic recycling Low-level radioactive waste Fuel blending − − Hands FreeTM technologies Hydroblasting Vacuum truck services Chemical cleaning Tank cleaning Site-based services Design-Build-OperateMaintenance solutions for industrial water/wastewater facilities Oily residuals management Byproduct and resource recovery 99 99 Market trends and priority development areas in North America INDUSTRIAL: Addressing increased demand for improving operational efficiency in a sustainable manner Market development trends Strong demand for hazardous waste services and solutions, driven by growth in the chemical, petrochemical, high tech and pharma sectors Integrated water, waste and energy offerings increasingly sought Lower oil prices affecting oil & gas sector, driving the need for reduced costs; increased demand for water reutilization and resource recovery technologies and services Our priority development axes Treatment of difficult pollutions – Hazardous Waste site services and disposal Leveraging site-based presence to cross-sell Veolia industrial offerings in all market sectors Oil & Gas sector – Deployment of industrial water and resource recovery technologies and services MUNICIPAL & COMMERCIAL: Addressing increasing needs for cost-efficient, sustainable infrastructure solutions Market development trends Cities and campuses pursuing resilient and sustainable energy infrastructure Smart buildings/campuses leveraging Big Data for efficiency Asset monetization and federal base agenda Emerging regulations that restrict waste disposal and promote waste-to-energy opportunities Our priority development axes CHP-powered microgrids; performance contracts Digital offers and SourceOne services in water and energy Energy and water outsourcing, concessions and performance contracting for cities, universities and military bases Circular Economy – Commercial methanization of food waste 100 100 KOH recovery delivering significant results Centralized recycling, processing and manufacturing facilities to provide potassium hydroxide (KOH) regeneration services to refiners with HF Alkylation KOH regeneration solution to deliver savings, manage risks Example: Veolia designed, built, owns and operates a KOH regeneration facility under a long-term contract for a manufacturer $20 million in annual savings − $14 million in KOH raw material costs − $6 million in waste disposal costs, excluding disposal taxes 101 Gresham, Oregon Veolia manages all operations and maintenance of the city's 20MGD wastewater treatment plant, biosolids program, industrial pretreatment, cogeneration operation, laboratory services and lift stations. Facility now produces same amount of electricity as it consumes, using biosolids from wastewater treatment and fats, oils and grease, as well as solar energy to produce power and reduce energy costs Supporting energy independence − − − − Increasing methane gas production by 15% Achieving 20% reduction in energy usage Reducing annual capital costs by 15% and Preventative Maintenance time by 75% Building a cogeneration plant, saving the city $1.6 million for electricity Collaboration between the municipality and local industry 102 New York City – world-class water, energy and waste services NYC selected Veolia to support making NYCDEP safest, most cost-effective and transparent U.S. water utility via PPS model 10.8% total annual recurring financial benefit (more than $100 million annually) as a percentage of 2011 budget 87 initiatives in water, wastewater, metering and procurement demonstrating expertise in improving and optimizing one of the world’s largest and bestmanaged utilities Manage world’s largest Harmful Household Products collection DSNY – 714,000 pounds in 10 events including oil, batteries, pesticides, pharmaceuticals, medical sharps, etc. Premiere energy management services delivered to iconic public and private buildings, campuses and spaces 103 North America revenue outlook Our breadth of solutions across sectors and service models is being leveraged to drive revenue growth in both the Municipal & Commercial and Industrial business lines 6-7% CAGR 6-7% CAGR €2.2bn €1.8bn €1.8bn 1.1 €2.2bn 0.6 0.4 0.9 0.9 0.8 0.9 1.1 0.6 2015 est. Municipal & Commercial 2018 est. 2015 est. 0.7 2018 est. Industrial 104 Growth Capex allocation Philippe Capron, Chief Financial Officer 105 Strict investment criteria and process: A major transformation lever Strict investment criteria BUs must submit to the Group Investment Committee/ Geographic investment Committee all projects above/ below €10m EV − In 2015 to date, 109 investment committees were held: − − Investment process Referral to the investment Committee (Veolia or Geography) Transmission of the application to Veolia’s support activities at least two weeks before the investment Committee is held Final version of the application is sent1 one week before the committee is held 47 Group Investment Committees (43%) 62 Geographic Investment Committees (57%) Tightening of the decision process Review of the project by the Financial, Legal, Technical & Performance and Innovation & Markets Departments Formalization of a notice by each department (possible joint notice) Depending on threshold − Group’s IRR ≥ WACC + 4% − ROCE ≥ WACC (end of 3rd year) − 1 2 Pay-back < 7 years General, technical, financial and legal notes, financial model and main contractual documents Only in case of disagreement between Group’s support activities and geography Director Group investment Committee held Geographic investment Committee held Arbitrage by the Deputy Director in charge of operations2 Formalization and communication of the Committee decisions in a statement of decision 106 AssetCo / OpCo business model (1/2) AssetCo / OpCo Scheme: focus on long term O&M activities with limited capital employed Veolia Investor Minority shareholder Non-recourse debt Majority shareholder Service contract AssetCo Bank(s) Customer(s) Operating contract Construction contract Engineering Procurement Construction (EPC) Veolia optional Operation & Maintenance Veolia 107 AssetCo / OpCo business model (2/2) Example: A biomass power plant On balance AssetCo / sheet scenario OpCo structure A biomass power plant project A 30-year project (rebased to a theoretical €100m Capex) Revenue 43.0 19.9 EBITDA 11.6 3.2 EBITDA margin 27% 16% 8.1 3.7 19% 19% EBIT Veolia’s financial commitment: Minority ownership of the AssetCo (19.5%); full ownership of the OpCo EBIT margin Net income Group share Net income margin 5-year average post-tax ROCE (excl. construction period) Net Financial Debt NPV at WACC Equity injection: €5.6m O&M EBITDA margin: 16% This structure allows the transformation of an 8% IRR into a 23% return1 for Veolia 1 IRR Veolia Taking into account dividends from equity investment and cash flows from opco 4.2 2.3 10% 12% 5% 32% 100.0 5.6 18.0 16.8 7.9% 23.4% Consolidation of AssetCo under the equity method implies: Substantial reduction in EBITDA and EBIT Relative reduction in Net Income Group Share Almost total reduction in Net Financial Debt Significant increase of ROCE Theoretically, based on this model, the reduction in Net Financial Debt should allow for the development of a significant number of similar projects with the same investment envelope 108 2011-2015: A tightened capex discipline Total capex 2015 capex of ~€1.5bn ~9% of revenue ~6% €1.9bn of revenue ~€1.5bn €1.2bn of maintenance and “committed” growth capex (including contract renewals) €0.3bn of discretionary capex: New projects (greenfield or privatization), e.g.: − PFI program in the UK − Heating network extensions in Central Europe − Growth developments in China 2011 2015 109 Continued capex discipline for 2016-2018: €1.6-1.7bn of annual capex Capex envelope increased from €1.5bn in 2015 to €1.6-1.7bn in the 20162018 period €1.2bn for maintenance and support of existing activities (contract renewals, committed investments, etc.) €0.4-0.5bn of growth capex for new projects already included in the 2016-2018 Plan This capex envelope supports targeted 2 to 3% average annual revenue growth and is compatible with 5% average annual growth in EBITDA €1bn of net FCF expected in 2018 110 Potential for small and “mid-sized” acquisitions Given the large number and lower risk of organic growth opportunities, M&A is not at the heart of our strategy We nevertheless have the possibility to complement our discretionary capex with further growth opportunities by using the extra cash flow generated beyond 2015 FCF of €1bn in 2018 Asset divestiture reservoir Larger acquisitions are not ruled out in specific situations Growth in strategic geographies/industries combined with significant synergies Entry in new promising areas especially if associated with the acquisition of proprietary technologies Would be part of an asset arbitrage strategy in order to preserve our balance sheet 111 Financial objectives Veolia’s financial equation and restored financial flexibility Philippe Capron, Chief Financial Officer 112 Veolia’s past performance Revenue (€bn) EBITDA (€bn) + c. 8% + c.20% 24.4 23.2 Current net income (€m) c. x9 ~ 25 22.8 ~3.0 > 550 2.8 2.6 314 2.6 223 59 2012 2013 2014 2015 est. 2012 2013 2014 2015 est. 1 2012 1 2013 2014 2015 est. Note: Post IFRS 10-11 Figures - Unaudited financials, 2015 as per Veolia’s estimates (not reviewed by company auditors) 1 Adjusted net income 113 Revenue > €27bn in 2018 Key drivers Revenue growth Tariff indexation (even in a lower inflation environment) CAGR1 >€27bn +2.0 – 3.0% Organic growth: Municipal: ~ €25bn − Innovative solutions for cities in developed countries: • Peer Performance Solutions • Circular economy projects − Continued development of our historical activities in emerging countries, within compliant contractual framework Industrial: seize the best opportunities in the industrial utilities outsourcing fast growing market: oil & gas, mining & metals, food, beverage & pharma, difficult pollutants 2015 est. 1 Excluding volatility related to Global Businesses 2018 est. 114 Revenue growth by geography +2.0 – 3.0% CAGR > €27bn ~ €25bn 2015 est. France Rest of Europe Rest of Global the World Businesses 2018 est. Comments − − Rest of Europe: solid growth − Strong growth expected in the UK, fueled by PFI contract and commercial development (incineration, biogas..) − Central & Eastern Europe: resilient existing municipal business & business development in major cities (water & heating network, Industrial utilities & energy efficiency projects) − − − − France: Flat Low inflation environment Commercial development compensates impact from contract renewals Rest of the World: strong growth in all geographies in particular North America and Asia Industrial Water Industrial Utilities & Energy efficiency projects Hazardous waste and Soil Remediation Circular Economy – Water Reuse and Zero Liquid Discharge Global Businesses: Volatility in D&B business offset by continued strength in Hazardous Waste 115 2016-2018: A new ambitious cost cutting plan of more than €600m Same method as previous plan Project identification by country More than 400 projects to date An increasing commitment from all the countries in the program rollout Improved project definition and follow up Dedicated central team Internal Audit control An objective of more than €600m over 3 years €m 2016 2017 2018 Gross savings 200 200 200 Implementation costs 60 30 10 116 EBITDA of ~€3.5bn in 2018 EBITDA growth CAGR ~€3.0bn ~€3.5bn ~ 5% 2015 est. 2018 est. Key drivers Top Line Growth: 2-3%, ie. ~+€2bn by 2018 Cost-cutting: At least €600m by 2018 Commercial headwinds, price pressure estimated at €100m per year 117 Current EBIT of ~€1.7bn in 2018 Key drivers EBITDA growth D&A slightly up over time Strong growth of JV net income Current EBIT growth CAGR ~€1.7bn ~10% ~€1.3bn Net income from JV & Associates €m 2014 Proforma France (1) Europe excluding France 20 Rest of the World (mainly China) 34 World businesses 12 Others Total 4 69 2015 est. 2018 est. 118 Debt profile Strong liquidity and debt profile underpin our commitment to maintain solid credit rating 1,000 Liquidity 900 (as of 30 June 2015) 800 Group net liquidity at €5.8bn Including €4.1bn in undrawn confirmed credit line1 700 600 500 400 Maturity 300 200 Average maturity of net financial debt: 8.2 years at June 30, 2015 Rating 100 2015 Amortisation EUR GBP USD CNY 2038 2037 2036 2035 2034 2033 2032 2031 2030 2029 2028 2027 2026 2025 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 0 S&P: A-2 / BBB Moody’s: P-2 / Baa1 Eurobond buy‐backs 9‐Apr‐15 119 Gradual decrease in cost of financing 521 Key drivers 482 ~440 Gross debt reduction despite increased maturity Rationalization of subsidiary financing and cash management Active asset/liability management Further reduction in cost of financing 2013 2014 2015 2018 est. est. 120 Current net income > €800m in 2018 Key drivers Current EBIT growth Decrease in cost of financing Tax rate stabilized below 30% thanks to organizational and geographical rationalization and improved profitability Current net income1 growth CAGR ~10 – 15% > 550 2015 est. 1 > 800 2018 est. Group share 121 Net free cash flow before dividends: €1bn in 2018 Key drivers EBITDA growth Capex control: €1.6bn to €1.7bn per year for 2016-2018 Decrease in cost of financing Lower tax rate Continued WCR discipline Additional free cash flow will be used to boost growth through discretionary capex or acquisitions, as well as to increase dividend Net free cash flow1 growth ~ €1bn > €500m 2015 est. 1 2018 est. Before dividends and discretionary capex, assuming constant net debt 122 Target post-tax ROCE of c.8-9% in 2018 Post-tax ROCE1 Key drivers Operating efficiency Current EBIT growth Stable capital employed1 Focus on capital efficiency and capex-light model Lower tax rate ~ 8-9% 6.5% Average Capital Employed by segment1 €m 2015 est. France 2.0 Rest of Europe 7.7 Rest of the World 4.0 World businesses 1.1 JV & associates & Other 1.7 Total 1 16.51 2015 est. 2018 est. Including operating financial assets and including JV and associates 123 Two main objectives for 2018: Current net income above €800m and €1bn net free cash flow 1 Our transformation efforts and our renewed strategy allows Veolia to implement a new financial equation and enables us to set new 3-year financial targets Revenue growth supported by development investments gradually increasing to reach >€27bn revenues in 2018 2015 estimates 2018 targets Revenue ~ €25bn > €27bn EBITDA ~ €3bn ~ €3.5bn Current net income group share > €550m > €800m Free Cash Flow1 > €500m ~ €1bn Before dividends, assuming capex of c. €1.6-€1.7bn p.a. and constant net debt 124 Restored dividend growth starting in FY2015 Dividend increase in 2015 to €0.731 per share in cash signaling the Board’s confidence in the future From 2016 to 2018, we expect to be able to provide around 10% annual dividend growth to our shareholders, while reducing our payout ratio ~ +10% p.a. 1 1 Payable in 2016, to be proposed for approval at the company’s annual shareholder meeting 125 Conclusion – wrap up Antoine Frérot, Chairman and Chief Executive Officer 126 Two main objectives for 2018: Current net income above €800m and €1bn net free cash flow 1 Our transformation efforts and our renewed strategy allows Veolia to implement a new financial equation and enables us to set new 3-year financial targets Revenue growth supported by development investments gradually increasing to reach >€27bn revenues in 2018 2015 estimates 2018 targets Revenue ~ €25bn > €27bn EBITDA ~ €3bn ~ €3.5bn Current net income group share > €550m > €800m Free Cash Flow1 > €500m ~ €1bn Before dividends, assuming capex of c. €1.6-€1.7bn p.a. and constant net debt 127 Q&A session 128 Appendix 129 Agenda 1. Key macro sensitivities 2. Water in France 3. Waste in France 4. Veolia in Northern Europe (Germany, BELUX, Netherlands, Nordics) 5. Veolia in Central & Eastern Europe 6. Veolia in Southern Europe (Italy, Spain) 7. Veolia in Australia & New Zealand 8. Veolia in Africa & Middle East 9. Global Businesses 3 Key Macro Sensitivities Key macro sensitivities FX Oil Average +/-5% of key currencies vs. € => +/-€450m revenue & +/-€65m EBITDA +/-10% gasoline prices (for the Waste collection) => +/-€30m EBITDA (short term impact ) +/-10% recycled paper prices => +/-€38m revenue & +/-€6m EBITDA +/-10% scrap metals prices => +/-€16m revenue & +/-€4m EBITDA +1% inflation on wages => -€75m EBITDA +/-100 HDD1 in Central & Eastern Europe => +/-€22m revenue & +/-€10m EBITDA (during the winter season) +/- 1% volumes in French Water => +/-€15m revenue & +/-€10m EBITDA Commodities Inflation Weather 1 Heating Degree Days 132 Water in France Water in France Key figures Key Indicators 1. Drinking water 2015 est. Revenue: €2.9bn • Number of PSD contracts: 1,940 • Number of clients: 7.2 million • Volumes sold: 1,269 million m3 • Linear of network: 204.4 Mml • Treatment plants: 745 • Smart meters: 1.67million 2. Wastewater Average duration of remaining contracts at 2015-end: 7 years • Number of PSD contracts: 1,714 • Number of users: 4.2 million • Volumes sold: 699 million m3 • Linear of network: 73.7 Mml • Wastewater treatment plants: 2,511 134 Water France Key market trends 11% Mature market: Drinking Water Regions 34% 20% Veolia Suez Saur Others 35% Wastewater treatment 9% 20% The PSD model is more constrained (duration – Olivet decision, security, transparence, Brottes law…) Strong regulatory changes underway Veolia Suez Saur 22% Regions 48% Delegation market stagnating following a period characterized by numerous contract renegotiations and/or a significant reduction in price Decline/ stagnation of volumes (roughly -1% per year); weak inflation End of a period of major facility investments Others 135 Water France Veolia Offer and Differentiating Factors Leasing contracts with a social component (ex: Lille) – differentiation through Veolia’s ability to provide innovative services Smart Water Box: worldwide partnership with IBM, industrialized offer (reinforcement of network and plant performance, and of the security related to water quality; address the clients’ need for transparency) Specialty companies: new high value added services for regions; protection of our cutting edge know-how “Social business” incubators 136 Water France 2011-2015 Transformation plan Transformation of the company to regain competitiveness and efficiency, and end the decline in margins • Continuing cost reduction actions initiated in prior years (Hellébore) • Restructuring plan aimed at: • Improved efficiency through increased responsiveness and Regional Center autonomy while achieving structural savings: 4 Zones (vs. 7 regions previously), 21 Regional Centers (vs. 32 previously), simplified decision making Downsizing employee numbers, via internal mobility and a voluntary departure plan Developing specialty companies to preserve knowhow, developing new markets and supplementing through a specific approach, productivity gains from the reorganization plan French Water FTE -11% Modernization of information systems and reformation of the performance analysis system Analytical management by contract Securing systems and lower costs 137 Water France 2016-2018 strategy & prospects Continue Efficiency and Productivity gains − IT, Purchasing, Energy… Re-develop the business around new services − Industrialization of offers − New services: customer services etc. Gradual improvement in EBITDA thanks to: − Development of new services via specialized companies − Commercial development compensates impact from contract renewals − Continued productivity gains and purchasing savings 138 Recycling and Waste Recovery in France Municipal: key market trends Mature market Volume trends: − Confirmed trend in tonnages decline, including landfill, due to economic slowdown − Energy transition law: tonnages sent to landfill must be reduced by 30% by 2020 and by 50% by 2025 Sharp drop in metals and plastic prices Energy transition law also creates opportunities: − generalized mandatory biowaste collection by 2025 − mandatory “5 stream” collection (paper, plastics, wood, metals, glass) for both public and private sector, − 70% waste recycling & recovery target for construction sector − Legal framework for refuse derived fuel development 140 A zone under transformation Industry trends render business model shift mandatory Ambition: to become the reference producer of recycled raw materials and green energy in France Transformation plan initiated 14 months ago: Zone organization aligned following a complete overhaul, to be more agile Target cost savings of 5% of costs by end of 2015: in line with the Group’s cost savings plan Development objective: New offerings (recycled raw materials, green energy, innovative services) between now and 2017 141 Veolia Differentiating Factors & Growth Drivers Key differentiating factors • Strong research programs in recycling and green energy Key drivers • Shift from waste services provider to industry leader transforming waste into recycled raw materials and green energy • New modes of RDF recovery • Energy transition law • Biowaste comprehensive offer • Refuse derived fuel • Dismantling units • Innovative collection systems, reverse logistics, diffuse flow management, incentive pricing (based on weight) • Positioning in the circular economy: developing recycling and processing of recycled raw material • Innovative Solutions • New model of Household Waste Recycling Centres: value added Recycl’Inn facilities • Strong territorial presence 142 Revenue by activity and installations Revenue by activity % Revenue Municipal Collection 22% Commercial & Industrial Collection 21% Transfer - Sorting - Recycling - Trading - Compost 35% WTE (Energy recovery facilities) 13% Landfill 10% Facilities: 154 sorting & recycling centers 58 biological treatment platforms 45 energy recovery facilities 37 landfills Electricity production of our facilities: equivalent to the consumption of the Toulouse agglomeration Heat production from our facilities: equivalent to the consumption of the city of Lyon 143 Our clients Commercial & Industrial: 53% 60,000 companies Industries 33% Tertiary 20% Industrial client split Municipal clients: 47% 4,000 municipalities serving more than 16 million inhabitants Tertiary client split Mines/ Metals/ Steel 22% 29% 2% 3% 4% 14% Pulp & Paper 25% Energy Food & Beverage Oil & Gas 26% 22% Pharma & Cosmetics Other Wholesales & Retailers Constrcution Eco-organisms 9% Buildings & Offices 21% 11% 12% Health Others 144 Contribution of the Zone to the Group’s strategic growth platforms – Dismantling of ships Markets Oil & Gas Mining Transversal Themes Food & Beverage Complete management of the entire value chain: • logistics • dismantling • asbestos removal • materials recovery • treatment of residual waste Dismantling Circular Economy Innovative solutions for Cities Difficult pollutants Example • Client: Marine Nationale • Ships: the Jeanne d’Arc and the Colbert • Contract: €11.5 million • Duration: 32 months • Recovery rate: greater than 90% 145 Contribution of the Zone to the Group’s strategic growth platforms– Dismantling of RER train cars 146 Innovative solutions for cities Collection Example: pneumatic collection • Household waste is transported via an underground network, from fixed collection points to a compaction unit • Lower emissions due to less dump truck traffic • Eliminates the nuisance related to storage and removal of waste bins • Potential in France limited to new urban developments, but strong potential elsewhere in the world Example: Waste truck powered by compressed air • Prototype is pending approval in order to facilitate more environmentally friendly collection 147 147 Recycled raw materials innovation: auto-adaptive sequential sorting and remotely operating sorting (Amiens) Two challenges: • To improve sorting of plastics, one of the most complex product families to sort • To improve working conditions by limiting contact between the operator and waste Results: • Sorting is 2.5x faster and better (+6% increase in sorted plastics) • Reprogrammable to include new plastics • Development of a touch screen to sort packaging waste without touching it • Investment: €2.5m 148 148 Remotely operated waste sorting center in Amiens Process overview 149 Green Energy Innovation: Improved energy recovery at a landfill site (Lapouyade, Gironde) Three challenges: • Recovery of waste heat to be utilized by 8 biogas motors (transforming waste into energy - 8MW) • Development of economic activity in rural areas • Acceptance of the landfill site by local residents Partnership between Veolia and farmers: water that is used to cool motors flows through an underground network to heat greenhouses where tomatoes are grown. 150 150 Veolia in Northern Europe countries Veolia in Northern Europe Veolia’s presence Key figures 2015 est. revenue: €2.2bn 7% 53% 40% Municipal 45% Industrial 55% 152 Northern Europe Market trends Large market − 130m Inhabitants / 85% € zone Strong and respected policy and regulation − …at the forefront of EC requirements (CO2, efficiency, recycling..) Market under pressure with strong competition and declining commodity prices Industrial platforms & energy assets for sale Local District Heating Network development Strong player in Germany, Belgium & Sweden - Becoming visible in the Netherlands & Finland 153 Veolia in Northern Europe Strategy TBU Veolia key differentiating factors Strong portfolio of key industrial clients Large Territorial presence, combination of Water, Waste & Energy businesses, Technical expertise and advisory capabilities Current business reinforcement − Geographical optimization − Vertical integration Evolution of Business model towards more value added − Utility supply (local DHNs, local CHP and cogeneration units) − Plant operation with Efficiency value sharing (ecosolutions and Hubgrade) New Business development − Circular Economy with added value (AKG, Rödental waste enhancement) − Electricity flexibility 154 Veolia in Germany Veolia in Germany Over 200 sites Headquarters in Berlin More than 10,000 employees €1.7 billion in Water revenue Waste Energy 156 Veolia with three business lines in Germany WATER o o o Drinking water supply for more than 905,000 people Wastewater treatment for 795,000 people Partner of more than 230 municipalities WASTE o More than 110,000 customers from industry, commerce and trade ENERGY o o o Local partner for more than 12 million people o o Employees: c. 700 Employees: c. 9,350 Municipal partner in energy supply 340,000 electricity and gas customers Public lighting contracts Investments in public utilities Employees: c. 1,300 157 Business Water Management Specialists for water supply and wastewater disposal • Water supply (drinking water, service water, ultrapure water and process water) • Wastewater treatment, -recycling • Planning, construction, operation, maintenance of water/ wastewater treatment plants • Technical water and wastewater concepts and studies • Water2Energy – increasing energy efficiency of waste water treatment systems • Water2Value – analysis of water cycles and creation of recycling concepts • Transport and utilization of sewage sludge by precovery • Kanal+ – services around canalisation and asset management • Innovative water meter management • Operation of swimming pools • Laboratory work and legionella control 158 Business Water Management Specialists for water supply and wastewater disposal • Partnership with >300 municipalities • C. 700 employees • C. €72m turnover • Drinking water supply for c. 1.3 m people • Sewage water disposal for c. 1.7 m people • Operators of 8 municipal swimming pools 159 Business Waste Management Experts in waste management and recycling • Nationwide waste management • Complete waste management for all waste fractions • Modern recycling technologies • Marketing of recyclable materials • Production of alternative energy sources • Industrial services • Infrastructural building services • Technical services • Pipe and sewer cleaning 160 Business Waste Management Experts in waste management and recycling • Turnover €870m • C. 9,350 employees • > 165 locations and > 60 treatment and sorting plants • > 2,400 vehicles • Marketing of 2,1m tons of waste paper • Treatment of > 2m tons of waste for disposal and sorting residues • > 110,000 business, commerce & industry clients • Municipal services for > 12m people 161 Business Energy Management Innovative solutions for energy efficiency • Energy efficiency management • Local and district heating networks, cooling networks • Decentralized energy supply • Renewable energies • Technology/engineering for CO2 reduction • Partnership with local communities in the set-up and operation of public utilities • Energy and fuel strategies • Technical-energetic plant optimization and technical building management • Energy supply • E-mobility 162 Business Energy Management Innovative solutions for energy efficiency • C. 1,300 employees • C. €700m turnover • Majority shareholder of 3 municipal utilities (energy supply for 320,000 people) • 5 municipal utilities in the process of rebuilding (energy supply for 160,000 people) • 9 public lighting contracts for 67,000 light points 163 Mid-term ambition o 2016 Focus in 2016 is on positioning Veolia on the Waste re-composition market which is an accelerating process and the strengthening of our multi-business growth platform VIS 2017 o 2018 o Focus in 2017 is the organic growth of the Water & Energy business targeting adequate projects in selected areas Focus in 2018 is the consistent approach regarding the Stadtwerke model and a reactive behavior on the moving German market 164 Veolia in BELUX BELUX experience (€229m - 1,770 employees) ENERGY 12 offices all over Belgium and Luxemburg 30 000 installations maintained 9 000 buildings managed 18 CHP under operation 3.4 million m² managed Heating & cooling network expertise WASTE 1 Municipal 33,000 t/y incineration plant WATER Water Waste management Energy Construction, operation and financing of the largest WWTP in Belgium (Brussels‐North) Comprehensive operation of industrial wastewater treatment plant of one of the largest dairy plants in Europe Operation support for industries 166 BELUX experience (€229m - 1,770 employees) WATER NETWORK MANAGEMENT PRODUCTION SERVICES ENERGY WASTE No Small DHN in development No Brussels North WWTP Decentralised steam, CHP, Biomas plant Hazardous and liquid waste treatment (SARPI) Composting (SEDE) Industry: consulting (Seureca), O&M, after‐sales services (VWT) Commercial: Building related water services Strong portfolio Building Energy Services WWTP Sludge & Organics for municipalities & industries (SEDE) Experience Experience Experience 167 Veolia in the Netherlands Veolia in the Netherlands (€90m - 350 employees) Biomass DHN Industrial parks Industrial Utility Industrial Rest Heat DHN Industrial WWTP 169 The Netherlands experience (€90m - 350 employees) WATER ENERGY WASTE No 3rd player in NL following acquisition of Ennaturlik in 2014 No PRODUCTION Few industrial WWTP O&M Decentralised steam, CHP, Biomas plant for industry & municipalities No SERVICES After sales services (VWT) Industry and building related water services Consistant portfolio Building Energy Services No Experience Experience Experience NETWORK MANAGEMENT 170 Veolia in the Nordics Veolia in the Nordic Countries Some of our clients Veolia in the Nordic Countries • Turnover: €240m • 1,180 employees • Above 70 locations in the Nordics Mining & Metal Food & Beverage Public clients Manufacturing Industries 172 Nordics experience (€240m - 1,100 employees) WATER NETWORK MANAGEMENT ENERGY WASTE Small municipal contract O&M for Boras District Heating Networks No PRODUCTION Small municipal contract Decentralised steam, CHP, Biomas plant for industry & municipalities No SERVICES After sales services (VWT) Industry and building related water services consistant portfolio Building Energy Services No Experience Experience Experience 173 Veolia in Central & Eastern Europe KEY FIGURES Key figures WATER Total for Central & Eastern Europe Zone: People served: 11,470,000 Employees: c.14,000 Revenue: €1.0bn People served: 16,000,000 Employees: 25,000 2015 estimated revenue: €2.9bn Total revenue ENERGY People served: 3,842,000 Employees: c.11,000 Revenue: €1.9bn 175 2015 revenue Water, Energy Revenue by country Lithuania2Armenia1 Russia2 €240m €20m €10m Bulgaria €90m Revenue by business Czech Republic €1,020m Romania €300m €1.0bn €1.9bn Poland €860m 1 2 Water only | Energy only | Slovakia €200m Hungary €150m 176 Success in the Central Europe water market A history of more than 20 years to achieve current revenue of ~ €1bn based on customized long-term partnerships 1994 1996 1999 2000 2001 2002 2006 2006 2010 Szeged, Hungary Pilsen, Czech Rep. North Bohemia, Czech Rep. Bucharest, Ploiesti Romania Prague, Czech Rep. Tarnowskie Gory, Poland Yerevan Armenia Banska Bystrica, Poprad, Slovakia Sofia, Bulgaria Customized strategy and business model by country Czech Republic and Slovakia: Lease Contract Bulgaria, Hungary, Romania: Concession 177 Success in the Central Europe energy market A history of more than 20 years to achieve the current revenue of ~ €2bn based on customized long-term partnerships 1991 2000 2000 2002 2002 2005 2007 2008 2012 Hotel Prague Hilton, Czech Rep. Ploiesti, Romania Bratislava Petržalka, Slovakia Vilnius, Lithuania Poznan, Poland Łódź, Poland Varna, Bulgaria Žiar nad Hronom, Slovakia Warsaw, Poland Customized strategy and business model by country Czech Republic and Slovakia: Mixed Lease Contract and Ownership of assets Bulgaria, Lithuania, Romania: Concession Poland: Ownership of assets 178 Key market trends Market remains supported by infrastructure improvement and modernization needs and the opportunity to connect new areas to heating networks managed by Veolia Favorable regulatory context related to the application of European Environmental directives (upgrades) and European Energy directives (efficiency, renewables) Water/ Energy Markets impacted by: Tariff and margin pressure related to changes in regulatory mechanisms, uncertainties regarding incentive policies for renewable energy production and obligatory costs/investments related to required upgrades Development obstacles: lower duration contracts in the EU, unstable geopolitical situation in certain Central European countries 179 Main development focus (1/2) Improve profitability of our current position ‒ Maintain/improve the profitability of heating network platforms • Connection of new customers/new city areas • Investments in certain production facilities to optimize their energy mix ‒ Adapt existing contracts to the digital world and/or to new regulations • Integration of digital or complementary services in some contracts • Ensuring compliance with environmental regulations (wastewater treatment, pollution treatment) and energy regulations (harmful emissions) at facilities ‒ Renewal of expiring contracts • Preparation for the renewal of contacts which expire in the next five years New opportunities in the conventional Water and Energy markets ‒ Targeted developments regarding medium sized cities, particularly where our presence can lead to significant improvement in service performance 180 Main development focus (2/2) Enter the “waste-to-energy” market ‒ Via incineration projects with energy recovery in a PPP framework (BOT or DBFO)… ‒ … in which Veolia would serve as the operator • Projects in partnership with investors, with Veolia as a minority investor if necessary • Projects co-financed by European subsidies Enhanced range of offers ‒ Develop a new range of services: • Offering to improve water services management/energy management (improved network efficiency, maintenance planning optimization, energy efficiency “Hubgrade”) • Energy recovery offering related to wastewater sludge/waste • Customer service management (global front office and back office offer) Become a leading player in the building energy efficiency market ‒ Enhance the Group’s range of offers for buildings with energy efficiency ‒ Contribute to the establishment of benchmark contractual models in Energy Performance in each country with “Building Hubgrade” at the core ‒ Develop activities in this market by targeting in order of priority (1) collective housing, (2) hospitals and (3) offices and shopping centers 181 Veolia offer and differentiating factors Delegated management /concession/DBFO projects: Differentiation by our ability to further develop our expertise, build partnerships and manage complex projects Common levers between Water and Energy business lines ‒ Organisation optimization ‒ Operational performance and construction optimization ‒ Optimization of the accounting, invoicing and cash flows ‒ Contract amendments to fulfill customer needs and existing regulations ‒ Optimization of tariff negotiations ‒ National incentive policies (environment, energy efficiency, renewable energy…) Levers specific to Energy ‒ Optimization of energy mix • Optimization of fuel purchases to better protect from price volatility • Optimization of choice of production sources or investment in alternative production sources in order to create value ‒ Managing connections to/disconnections from heating networks • Avoid disconnections (competitiveness vs alternative heat, particularly individual systems) • Connections of new systems/new houses to heating network ‒ Ancillary revenue • optimization of the production and sale of electricity in the case of cogeneration • Ancillary services (Network support) 182 Organic growth drivers and targets Key drivers Revenue growth ~3% CAGR 1. Success in large cities Energy : heating networks Water – ex: water and wastewater treatment services €3.2bn €2.9bn 2. Reinforcement of presence by new medium size contracts Heating networks Water or heating network concessions 3. Development of new services Ex: Energy recovery from waste/sludge 2015 est 2018 est 183 Prague water and wastewater (1/2) Population served: 1.4m inhabitants. Signature: 2001 Duration: 27 years Specificities: The agreement includes about a hundred commitments of the Operator pertaining to (1) tariff and economic performance, (2) water quality and services’ quality, (3) infrastructure repair and maintenance works, (4) Customer service (5) training of and guaranteed social conditions for staff Investments: The Operator pays every year to the City the rent it sets to finance all the investments it has determined Turnover 2014: CZK5.86bn (c. €200m) 184 Prague: water and wastewater (2/2) Employees Performance 2500 2000 1,929 Key results 1500 955 1000 500 Improvement of the efficiency of the drinking water network: 65% in 2001 to 82.7% in 2014 0 2001 2014 Network performance 100% 80% Progressive staff reduction without layoffs: 1,929 in 2001 to 955 in 2014 (divided by 2) 82,7% Installation of SCADA (Supervisory Control and Data Acquisition), centralised remote management and GIS (Geographic Information System) on the facilities optimization of the sludge treatment at the wastewater treatment plant (anaerobic digestion) to significantly increase the production of biogas. Biogas to energy recovery produces through cogeneration 83% of the energy needed for daily operation of the plant. 65% 60% Cost optimization allowing to increase the rent paid to the City (to finance investments) faster than the tariff 40% Prague is a digital showcase of Veolia’s know‐how in water operation in the country: SWiM (smart networks), numerous applications for the end‐users 20% 0% 2001 2014 185 Veolia in Southern Europe Veolia in Italy Veolia SIRAM in Italy Italy Group Est. 2015 Revenues 700M EUR • 3,400 Employees HQ Milan 4 Business Units: North West, North East, Centre North, Centre South (Holding and SSC) • HQ Rome • 23 Subsidiaries 91 Offices Over 3,000 Customers HQ Rome 188 Key strengths and objectives Strengths Challenges ‐ Transforming - Strong presence in a restructuring market - Italian leader in energy services and efficiency to civil buildings for Public Administration, Tertiary and Residential sector - Leading position in Health sector - New team on board - A well-known brand Maintain and Capitalize the company after recent difficulties - Improving profitability through commercial development and operational performance - Complex market with many opportunities - Maintaining leadership in a price-driven Public market, but strategic for the Company - Developing new offers for industrial, tertiary and residential customers Develop 189 Veolia in Spain Veolia in Spain Santander A Coruña Revenues 2014 €259m Bilbao Oviedo Vitoria Vigo San Sebastián Pamplona Afpurna Logroño Burgos Girona Barcelona Zaragoza Madrid 2,317 Employees Castellón Valencia/Alicante Enerbosque (Extremadura) 32 Companies Sevilla Veolia Solar (Onteniente) North Area Catalan Area Málaga/Murcia Center‐South Area Specialised subsidiaries Over 3,000 Customers Canarias 191 Veolia in Spain Key strenghts and objectives Challenges Strengths - Improving profitability through - Geographical presence in the market - Continuous commercial development in a depressed economy - Leadership in Energy Efficiency in Spain - Strong operational team and tools - Controlled SG&A Maintain and Capitalize Energy Efficiency long term contracts Integrated and streamlined organization - Portfolio renewal with margin improvement - Commercial development of Barcelona district system - Specific focus on industrial market - Build Waste and Water offers Profitability enhancement 192 Ecoenergies Barcelona: District Heating and Cooling The challenge A project in Barcelona: collaboration with the Barcelona City Council, L'Hospitalet city council and other entities in the metropolitan area. A project that allows the buildings south of Barcelona, the Zona Franca and Hospitalet, to have heating, air conditioning and hot water with economic and efficient environmental solution Veolia’s solution A project awarded in 2009 whose main commitment is the preservation of environment, substantial improvement in efficiency energy and significant reduction of CO2 emissions, NOx and PM10 • Utilization of plant residue, originating in the maintenance of parks and gardens in Barcelona with a complement of forest biomass • Using residual cold process regasification plant in the Port of Barcelona (up to 30 MW) The benefits for our client CONTRACT SCOPE Site: City of Barcelona Scope: District heating and cooling Duration: 30 years concession • Environmental impact: preservation of the environment, integration of facilities to the urban environment, and reducing CO2 emissions. • Comfort and ease of use, heat supply continuity. A comfortable and friendly environment • Competitive cost: minimum investment and economical maintenance, competitive thermal energy with guaranteed technical solvency. • Others like safe source of energy, quality of service, more secure environment, etc. 193 MATARO (Barcelona): Waste treatment facility The challenge A joint-venture was set-up for Maresme Region household waste treatment including revamping of the incineration facility, construction of a pre-treatment, composting and gasification facilities with an operating contract from 01/01/2010 to 31/12/2024 . The facility is treating waste of 30 municipalities from the Area Veolia participates by 47% with another major shareholder Veolia’s solution « BOT » Contract MBT: 190.000 t/y Revamping of existing WtE plant: 141.382 t/y at 2.759 kcal/kg Bulky waste treatment: 6.000 t/y (including internal waste) Waste collection transfers: 49.000 t/y - Improvements in the combustion control system - Improvements in the boilers - Improvements in the depuration system: - Improvements in the emission control system CONTRACT SCOPE Site: City of Mataró ( Barcelona) Scope: Waste treatment including revamping of the incineration facility Duration: 15 years 418,000 residents served The benefits for our client • • • • • Reduction in weight and volume (95%) residues High availability and reliability Energy recovery from waste Decreased need for landfills Valuation of slag and ash 194 VITORIA City: Building Energy services The challenge Vitoria City Hall is a Veolia historical customer. It has been the first city hall to believe in and to sign an energy efficiency contract which is still today a reference at national level Veolia’s solution The maintenance of 323 buildings is forwarded Total guarantee and financing of the investment made for the heatingsanitary water and air-conditioning installations Giroa is in charge of the energy management with a fixed P1 deadline defined for each building Others CONTRACT SCOPE Site: City of Vitoria Scope: Energy management Duration: First signed on June, 29th, 1999. Renewed on September, • Active participation in the Green Capital project (electric vehicles, biomass reference,…) • Participation in the Lepazar XXI project: 25-year PPP for the municipal services headquarters • Substitution of 6 boilers in biomass boilers • Common project for biomass activity 14th, 2009 195 Veolia in Latin America Latin America: Business overview Veolia’s presence Key figures Mexico Colombia Venezuela Ecuador 2015 est. total revenue: €650m Peru Chile Argentina Waste Industrial waste Water 80+ contracts 10,500 employees 70+ subsidiaries 197 Key Strengths and challenges Strengths ‐ Present in 7 countries which mitigates risk - Proven experience in all kinds of contracts in Waste and Water - Powerful “LATAM” local and corp. teams - A unique organizational chart - Powerful local partners - A well-known and appreciated brand for municipal market - Controlled SG&A costs Maintain and Capitalize on the Advantages Challenges -«Poor» technologies to strengthen & prices level sometimes very low (prices of waste in Mexico, water in Ecuador...) - A continent divided in 2 blocs (investment grade versus Bolivarian axis) - A zone still dependent on raw materials - - A very competitive market - Strict legislation, not always respected Tackle Weaknesses 198198 Strategy by Activity CORE BUSINESS Water Waste Energia Energy Integral concessions O&M Service contracts Modern landfill Waste collection in major cities Waste valorization NEW MARKETS NEW BUSINESS Consulting /PPS BOTs, DBO, BOO Industrial landfills Alternatives to landfill (MBT Plants, W2E) Industrial sector ‐ ‐ ‐ ‐ O&G Mining F&B Paper Energy Efficiency (generation of electricity, biomethane) Priorities so far Firsts contracts signed in 2015 199 The main industrial businesses are integrated Industrial waste Energy Oily Sludge Spain Energy Refap Mataró W2E Plant Arcelor Multiservice contract Barahona Copper recycling Argentina Energy 2014 Implementation has been completed 2015 End of July Portugal & Spain May 2014 Mataró W2E Plant to be implemented Argentina Barahona 200 Municipal long term plan: key market trends Moderate growth: heterogeneous market growing at a small pace in 2014 and 2015, in particular due to the situation in Brazil (Petrobras scandal) and to the falling oil prices which impact local economies Strong urbanization: about ~290 cities with over 200K inhabitants (including 125 in Brazil) and an urbanization rate of c.75% (the highest in emerging countries) Traditional market with a very low access rate to the service and an evolving regulatory environment, though weakly enforced 201 Organic growth & Targets Key drivers TBU Revenue growth Reinforce our core activities Water: Concessions / BOT in Mexico, Colombia, Peru Waste in Mexico, Colombia, Peru, Chile, Argentina (dumpsites with biogas recovery) Key differentiators Water concessions (AssetCo/OpCo) Waste: landfill sites, biogas recovery Differentiating factors: proven and recognized local experience brand name and group size vs. unreliable local competitors; powerful local partners (ex: ICA in Mexico) +3‐5% CAGR 750 650 202 Focus Guayaquil, Ecuador contract: A comprehensive program providing access to water The challenge CONTRACT SCOPE Site: City of Guayaquil Scope: Operation and maintenance of the drinking water and wastewater services Duration: 30 years Contract Type: Concession Annual Revenue: €145m EXPERTISE - 5,000 km of water network - 4 625 km of sewer network - 481 067 water meters - 3 drinking water treatment plants o The Guayaquil Government aimed to improve the services and operating performance of the existing water utilities, especially to underprivileged urban areas that have little access to potable water in safe conditions Veolia’s solution In line with the Government’s priorities to increase operational efficiency in the areas of poor water supply and reduce the complaints about water quality, Veolia was awarded a 30-year concession in 2001 to provide drinking water and sewerage services to Guayaquil o The benefits for our client o o 60% increase in access to safe drinking water in the last 10 years o 2,5 M Inhabitants served Emergency Aid, Social Tariffs and Mediation More than 1,000,000 m3/d of water produced Veolia teams work with a network of 700 community leaders to provide assistance to people living in the city's poorer districts - 481 067 meters installed, call center operational 24/7 and agencies placed at customers' disposal - 789 km of water network expansion and around 1500 km of waste water expansion in 5 years - Today, 97 % of the population is connected to the water services and 86 % to the wastewater services - Between 2003 and 2013: 60 % increase in access to safe water 203 Fibria, Brazil, management of waste from the paper pulp industry, an example of circular economy The challenge CONTRACT SCOPE Site: Três Lagoas, Mato Grosso do Soul, Brazil Scope: Mineral waste conversion and recovery process Start Date: 2011 Duration: 5 years and 7 years (2 plants) Revenue: €5m 29,000 tons of waste were recovered Savings on the purchase of soil correctives The Brazilian cellulose industry is one of the strongest in the world, largely due to its soil quality and the easy adaptability of eucalyptus species Furthermore, with tightened discharge standards and strong incentives to reduce harvesting of the basic resource, Brazilian legislation is forcing the paper industry to take an interest in waste material recovery solutions, the waste-to-energy recovery of its effluents, etc. Veolia’s solution Veolia and Fibria have become global benchmarks in the management of waste from the paper pulp (cellulose) industry. Veolia is responsible for converting 100% of the mineral waste generated during Fibria’s cellulose production process, at both its Jacarei-SP and Tres Lagoas-MS plants, into soil acidity correctives Veolia put in place a process to convert the waste from the cellulose production process into soil acidity corrective which will be used in Fibria’s own eucalyptus cultivation. It`s a complete cycle: waste is incorporated into the production chain and converted into agricultural inputs at the end of the process The benefits for our client - Eliminating transport to landfill has done away with the need to build a new storage facility - Fibria also reduced its environmental impact, as it no longer needs to incinerate its waste - The client has replaced the limestone used to treat the soil on it’s plantations with a corrective manufactured by Veolia, leading 204 to a significant drop in purchasing costs 204 - - - RIMSA (Mexico): dismantling and removal of structures and soil contaminated The challenge CONTRACT SCOPE ACTIVITY SECTOR: Chemical Remediation of one of the oldest (35 years), most important and dangerous environmental liabilities in the country, located in a densely populated area of the state of Mexico, which caused great social tensions and grievances at all levels of government. This project required the elimination of emissions contaminated with hexavalent chromium into the atmosphere during demolition and dismantling, as well as control of the transportation of the hazardous waste on a route of about 1,000 km Priority segment: Services assessment and site remediation Veolia’s solution Site: Tultitlán, Mexico State Scope: Controlled demolition of contaminated facilities Duration: 5 months 34,900 tons of materials, structures and land contaminated with hexavalent chromium were demolished and removed in two stages The benefits for our client Demolition and removal of 34,900 tons of Chromium VI waste Work in 3 encapsulated industrial buildings 695 full-trailers used for removal of materials Eliminate one of the main environmental liabilities in Mexico, which for decades caused serious illness and death to the people of the surrounding areas. This also produced claims and social unrest, plus contamination of the subsoil and groundwater The site can now be used as a public park for the community that suffered for years from the effects of hexavalent chromium 205 Veolia in Africa and Middle East countries AME Zone: Business overview Veolia’s presence TBU Key figures Lebanon Morocco Bahrain Qatar Egypt Niger 2015 estimated revenue: €1.2bn UAE Saudi Arabia Oman Water 329 Gabon Energy 833 Water Activity Over 400 contracts 9,727 employees 40 subsidiaries Energy Activity 207 History of Veolia’s presence 1997: 20 year Concession contract for production & distribution of electricity and water in Gabon 2001: 10 year Lease contract for production & distribution of potable water in Niger 20 year O&M contract for the water reclamation plant operation of Windhoek in Namibia 2002: 25‐year and 30‐year Concession contracts for electricity, water and waste water distribution services in Tangiers and Rabat, Morocco JV between Dalkia and Majid Al Futtaim, to create ENOVA (Building Energy Efficiency) 2007: Sur desalination plant BOO 2+20‐year operations contract in Oman (introduction to the Muscat stock exchange of Sharqiyah Desalination Company in June 2013) 2008: 6 year Performance contract for potable and wastewater services of Riyadh, KSA 2009: 25‐year Concession contract for collection and treatment of wastewater in Ajman, UAE 2010: 3+12‐year DB and O&M contracts for a reverse osmosis desalination plant in Fujairah, UAE 2011: Second 10 year lease contract for potable water services in Niger 2012: BOOT including 25‐year operations of two wastewater treatment plants in UAE (Al Watba in Abu Dhabi and Alahamah in Al Ain) 2014: 2‐year O&M contract for water treatment facility for AngloGold Ashanti (Ghana) Extension of BOO Sur contract in Oman. O&M extended up to 2036 2015: 4 year management contract for electricity services with Electricité de Guinée Creation of Veolia Africa and Veolia Middle East holdings as a result of geographical org. 208 Africa key market trends Market dynamics and growth ambition Industrial Market: Drivers: availability of natural resources and their exploitation by international (and national) companies is a historical trend. This situation creates opportunities for environmental services (water, energy optimization, waste treatment and recycling) since the governments are enforcing international environmental regulations 2 market segments selected: Mining and Oil & Gas upstream. Range of offers: optimizing the water cycle, recycling of ore, waste management Targeted positioning: preferred partner for environmental services Cities market: Drivers: economic development of Africa is conditioned by the wide access to essential services, mainly electricity and potable water and sewerage services Range of offers: Water & Energy: duplicate the “Niger model”, i.e. state owned Asset Company which contracts with a private operator through a performance or a lease contract Waste: booming demand for landfills in the context of international tenders supported by institutional lenders (World Bank…) Target: develop standard and high quality landfills, including methane capture and energy production and recovered fuel 209 Middle East key market trends Market dynamics and growth ambition Industrial Market Drivers: the national wealth of many countries in the Middle East derives from Oil & Gas. This situation creates opportunities for environmental services (water, waste treatment and recycling) since the governments are enforcing international environmental regulations 2 market segments selected: Oil & Gas upstream and downstream, Mining (Aluminum in Middle East, Mining & Metals in KSA) Range of offers: water treatment, hazardous waste management (especially NORMS), industrial services (tank cleaning, oily sludge recovery) Targeted positioning: preferred partner of the local and international oil & gas companies for environmental services Cities market Support the rapid growth of cities and infrastructures in the Middle East Offers: Smart cities, Building Energy Services, Cooling services Traditional O&M contracts for water and wastewater plants Waste treatment and recycling 210 Strategy Africa Middle East Contribute to sustainable economical development and to social progress of African countries Finance projects based on permanent infrastructures, enabling safe access to essential services (water, wastewater collection and treatment, energy, solid waste treatment) Allow industrial development (extractive industry and others) in Africa while meeting international environmental standards Projects in Middle East need heavy investments. We want to support infrastructure needs and offer high level operations management in water, waste and energy areas Smart models: Building energy services, waste to energy, recycling, smart networks Become a privileged environmental service provider for the Oil&Gas industries 211 SEEG contract: Electricity and Water production and distribution Client challenges The benefit for our client Gabon is a country with a high population growth and an explosion of urbanization. The major challenge is to meet the growing demand for electricity and drinking water and invest in innovative solutions to improve customer service SEEG has invested 610 million euros between 1997 and 2013, more than 82% of which in the delegated perimeter. SEEG also proactively led, during the concession’s first 3 years, the rehabilitation and upgrading of the existing facilities Extension of networks and capacities led to a significant increase in the number of subscribers +188% for electricity and +212% for drinking water Major work was also undertaken in order to increase and modernize SEEG production capacity, including the enhancement of the Owendo power plant capacity by substituting natural gas for heavy fuel oil Veolia’s solution In June 1997, Veolia was awarded the public service concession for water and electricity in Gabon, signed a 20 year contract with the Gabonese Republic and became the majority shareholder of SEEG. The past 18 years have been marked by the resumption of investment, for a better service both in terms of quantity and of quality. This ability to invest has been the engine of growth in the number of subscribers, from 100,000 to 271,400 for electricity and from 59,000 to more than 159,000 for water between 1997 and 2014 The tasks of SEEG under the concession agreement cover production, transport and distribution of drinking water and electricity on the conceded perimeter (main cities of Gabon) Customers Establishment of an accessible call center 7/7 and 24/24 and development of a local network available 7/7 for the purchase refills of prepaid electricity meters 271,000 clients for electricity 159,000 clients for drinking water 16,000 social connections 212 ENOVA in the Middle East €106m revenue 2015 3,225 213 Veolia in Australia & New Zealand Australia & New Zealand Our History 1969 50/50 joint venture formed Collex Pty Ltd 1994 Veolia commenced water operations in Australia through the Wyuna contract 1997 Commenced water operations in New Zealand with the Papakura contract 2006 All operating entities move towards new brand identity of Veolia 2009 Entered the Australian Energy Services market through Dalkia 2014 Veolia ANZ becomes a single integrated environmental solutions organisation 215 Australia & New Zealand Our Geography & Key Locations Darwin Jabiru Cairns Port Hedland Karratha Newman 27.6m combined population Townsville 1 per km2 Mackay Rockhampton 0.2 per km2 2.5 per km2 Sunshine Coast 1.7 per km2 Geraldton Perth Olympic Dam Kalgoorlie 8m km2 combined land mass €1bn 2015 est. revenue Brisbane Kenya Gold Coast Moomba Whyalla Adelaide 103 per km2 9.3 per km2 Goulburn Canberra Newcastle Sydney Wollongong Auckland Morwell Melbourne Ohakune 24 per km2 Wanganui Launceston Wellington Hobart 5.7 per km2 Taumarunui Wanaka Queenstown Invercargill 16.4 per km2 57 per km2 216 Australia & New Zealand Our Economy ECONOMY SLOWING though remains in positive territory LARGE INDUSTRIALS UNDER PRESSURE reducing Veolia margins A$ WEAKENED and expected to remain at current levels GDP GROWTH AT 2% and forecast to improve slightly 217 Australia & New Zealand Our Activities 2015 est. revenue €1bn Energy Split by customer type Municipal A$213m (15%) A$97m (7%) Water A$203m (16%) Waste collection & disposal A$750m (54%) Industrial services A$371m (23%) Figures based on 2014 performance Industrial A$1,208m (85%) 218 Australia & New Zealand Our People 4,200 employees 200+ locations - many remote and customer site-based MATRIX STRUCTURE of State & National leadership INDIGINEOUS ENGAGEMENT a key (customer-driven) priority 219 Australia & New Zealand Our Facilities 8 waste processing/recycling facilities 50 water treatment plants under management A$150m+ INVESTMENT in new facilities 2014-2017 AWARD WINNING Woodlawn EcoPrecinct 220 Australia & New Zealand Our NEWEST Facilities – Brooklyn Thermal THERMAL DESORPTION TREATMENT of contaminated sludge & soils Capacity to process up to 20,000t PER YEAR Maximising RECOVERY OF INDUSTRIAL WASTE into reusable products COMMISSIONED JULY 2015 221 Australia & New Zealand Our NEWEST Facilities – Woodlawn Mechanical and Biological Treatment facility Converting waste into COMPOST & ALTERNATIVE FUEL Achieving resource recovery targets for 13 SYDNEY COUNCILS CLOSING THE LOOP through mine rehabilitation Construction underway - COMMISSIONING JULY 2017 222 Australia & New Zealand Our Customers Extensive contracts with Australia’s LARGEST COMPANIES TOP 10 CUSTOMERS 50:50 mix Water vs Waste Services 50,000+ CUSTOMERS across most industry segments Large customers SEEKING TO CONSOLIDATE Water, Waste & Energy Services 223 Australia & New Zealand Our Contracts – Hunter Water 26 water and wastewater plants OUTSTANDING RESULTS in Safety and Compliance Asset management BEST PRACTICE SHOWCASE for future outsourcing opportunities in Australia 224 Australia & New Zealand Our Contracts – Australian Department of Defense 360 sites, many remote 9,000 bins/receptacles 5+5 year contract commencing October 2014 Platform for REGIONAL EXPANSION 225 Australia & New Zealand Our Contracts – Queensland Gas Corporation A$750m+ 20 YEAR CONTRACT commenced in April 2013 O&M FOR THREE CSG WATER TREATMENT PLANTS Kenya (Central & Relocatable WTP) Windibri WTP Northern WTP (Woleebee Creek) CAPACITY TO TREAT 200,000mᶟ of CSG production water per day 226 Australia & New Zealand Our Contracts – Queensland Gas Corporation Strategic acquisitions & regional expansion Opportunity for end to end waste offering Elevate Veolia to #1 position in key markets Precinct/Residential water recycling schemes Networks & Wastewater Treatment Plants O&M Synergies with existing assets & client opportunities Develop organics processing capability Strong customer demand across existing clients Opportunity for synergies with waste water plants Improve customer experience with integrated IT Market differentiator with large clients Increases customer ‘stickyness’, reduces digital threat 227 227 Australia & New Zealand Our Strategy Develop solutions based on mitigating our CUSTOMERS ENVIRONMENTAL CHALLENGES LEVERAGE SERVICE & PERFORMANCE MANAGEMENT to move up the value chain Combine existing service offerings to EXECUTE THE CIRCULAR ECONOMY SIMPLIFY & STANDARDIZE our business processes to increase profitability 228 Global Businesses Global business: Business overview Veolia’s presence TBU 2015 Est. revenue €5.1bn 8% Global footprint for VWT & SADE European for SARP, SARPI, SEDE & VIGS 19% 48% ¾ Construction (SADE – VWT) ¼ Operations (SARP-SARPI, SEDE, VIGS) 25% 65% Industrial 35% Municipal VWT SADE Hazardous waste Vigs & other 30,000 employees 20% of Veolia revenue 230 Strategy by activity and key differentiating factors Commercial Agility Excellence in delivery Digitalization Standardization Construction business Secure backlog => Commercial agility Differentiate through in-house technology Operations Digitalization Market share (leader) Competitive offers to industrial clients Both Strengthen Veolia reputation => Excellence in delivery Reduce costs: standardization & series 231 Commercial agility World is moving fast, necessary to adapt permanently to secure bookings Mining, unconventional Oil: very slow Oil & Gas downstream: continue to invest Pharma: still big Public money is scarce, private money is abundant (Asset /OpCo) 232 Excellence in delivery Deliver the same service in all branches with common procedures and same trucks Deliver the same service to all customers, whatever the treatment site Ensure full traceability of services Ensure customer management and execution is homogeneous in all geographies Ensure delivery of projects is on time, on specs, on budget Start at the design phase, continue on project execution 233 Digitalization is magic Achieve commercial differentiation and productivity improvement Critical for new services offering Continuous monitoring of projects sold as DB only Ensure customer Ensure full management and traceability of services execution is homogeneous in all geographies 234 Standardization, a good driver for growth and excellence in operations Helps reduce our production costs Improves our quality of service and consistency 235235 SADE Today Markets: Networks of all types (water, electricity, heating, telecom) Footprint: Global 2015 est. revenue: €1.3bn Employees: 10,800 Flagships: Pipe rehabilitation, windmill connection, telecom network maintenance & development 236 Veolia Water Technologies today Markets: Water treatment Footprint: Global 2015 Estimated Revenue: €2.4bn Employees: 10,300 Flagships: Thermal Desalination; Evapo- crystalizer (HPD); Actiflo; Biostyr; Elga 237 HAZARDOUS WASTE Markets: Hazardous waste collection and treatment; soil remediation; pipe cleaning and rehabilitation; industrial maintenance; composting from water & waste treatment plants sludge; fertilizer; methanization Footprint: Europe 2015 Estimated Revenue: €970m Employees: 7,000 238 Veolia Industrial Global Solutions today Markets: Industrial Utilities for Global accounts Footprint: Europe 2015 estimated Revenue: €370m Employees: 2,469 Flagships: Novartis; Sense for Peugeot; Renault Tanger 239 2016- 2018 Roadmap TBU Roadmap • • • • VWT: Integration through regional process Cost control Portfolio review Technology acquisitions Develop Industrial Solutions Secure Municipal & Desalination projects HAZARDOUS WASTE: Continued development of our treatment capacities with additional platforms in Europe Enhance profitability of used oil treatment Develop nuclear treatment Revenue growth +2% CAGR, mostly driven by hazardous waste €5.4bn €5.1bn 2015 VWT SADE 2018 HAZARDOUS WASTE* VIGS & OTHER * SARP, SARPI, SEDE 240 Overview of key contracts VWT - Az Zour North (Desalination Kuwait) - Kafubu Zambia - Antero US - BIO SAV France - Hong Kong Sludge - Sadara Desalination SADE - Ivory Coast Jordan: Disi Antero US Burkina Faso Peru: Pachatutec – Cuzco SARPI - Constanti Limay Sedibex Sotrenor (Saudi Arabia) - Fibria Brasil VIGS - Novartis - Bale Peugeot Sochaux & Mulhouse Artelia DCNS SEDE - SIAAP Artois Méthanisation SARP - Fos-sur-Mer 241 241 Az Zour North thermal desalination plant in Kuwait Consortium contract ‐ country’s first public‐private partnership for an independent water and power project (IWPP). 40 years 1.8 Billion US dollars of which Veolia Sidem contracts 320 million euros 486,422 m3/day 20% of Kuwait’s desalination capacity Start January 2014 ‐ End November 2016 1500 MW 10% of Kuwait’s electricity generation 242 Construction of Az Zour North thermal desalination plant in Kuwait Construction by Sidem: One of the world’s few companies with command of thermal desalination technologies o Technology: Multi effect distillation adapts to fluctuations in water demand over time o 10 MED-TVC desalination units* of 48,640 m3/day (10.7 MIGD) for a total capacity of 486,400 m3/day (107 MIGD) *each unit: 55 meters long, 30 meters wide, 15 meters high and 2700 tons 243 Investor Relations contact information Ronald Wasylec Senior Vice President, Investor Relations Telephone : +33 1 71 75 12 23 e-mail: [email protected] Ariane de Lamaze Vice President, Investor Relations Telephone : +33 1 71 75 06 00 e-mail: [email protected] 38, avenue Kléber - 75116 Paris – France Fax : +33 1 71 75 10 12 Terri Anne Powers Director of North American Investor Relations 200 East Randolph Street, Suite 7900 - Chicago, IL 60601 Tel : +1 (312) 552 2890 Fax : +1 (312) 552 2866 e-mail : [email protected] http://www.finance.veolia.com 244