ABO Typer - Canadian Blood Services

In Clinic
Leader
WHAT’S YOUR TYPE?
VOLUNTEER ABO TYPER
Summary of Volunteer Assignment:
Qualified volunteers are invited to supporting building our blood donor base by participating in “What’s
Your Type?” school and community blood typing events as a Volunteer ABO Typer.
Personal Rewards and Benefits:
• This is an excellent opportunity to use your Health Sciences professional skills in a voluntary way
and have the satisfaction of knowing your efforts are attached to saving or improving the quality
of life of those requiring blood and blood products.
• Your time is valuable, we will use it wisely and tangibly demonstrate the difference you are making.
• Your donor clinic staff will report back to you on the number of participants typed at events you
are supporting and the number that actually make a blood donation.
Acceptance and Retention Criteria:
• All applicants will complete the volunteer registration process
• Ideal candidates will be enrolled in, employed as, a graduate of, or retired nurses, practical
nurses, phlebotomists, medical laboratory assistants, technicians, clinicians or technologists
(other Health Sciences students and practitioners may also be eligible)
• Successful completion of the Volunteer ABO Typer assignment screening, orientation and training
• Provision of proof of professional training or certification
• Third party insurance is considered an asset for individuals enrolled in an academic Health
Sciences program
• Successful completion of “What’s Your Type?” ABO Typer training and training confirmation
documents
• Proof of current First Aid and CPR certification
• Performing the volunteer role as outlined and demonstrated
Time Commitment:
• Will be flexible to suit both the volunteer and the organization’s need
Specific Tasks of the Volunteer ABO Typer Assignment:
• Perform blood typing activities in accordance with policies and procedures
• Regularly review written volunteer duties and region specific procedures
• Set up typing stations per Canadian Blood Services standards
• Ensure identity of participant matches “What’s Your Type?” registration form information
• Provide ongoing, meaningful conversation to put the participant at ease
• Explain the procedure and method used to determine ABO grouping
• Prepare blood grouping trays
• Obtain capillary sample
• Determine ABO blood group and Rh factor
• Monitor the participant and advise supervisor of any participant adverse reactions
• May be required to perform First Aid or CPR
• Explain ABO system, Rh factor and the need for blood
• Ensure proper disposal of bio-hazardous waste
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WHAT’S YOUR TYPE? VOLUNTEER ABO TYPER, continued
Other Tasks Associated with this Volunteer Assignment:
• May be asked to help with set-up and take down of promotional equipment
• Greet and welcome participants so they feel welcome, comfortable and appreciated
• Explain the “What’s Your Type?” process and provide potential donors with information
• Provide courteous and responsive service
• Prepare and maintain required documentation
• Alert staff supervisor to any participant reactions requiring attention
Skills, Abilities, Traits:
• Friendly, outgoing with good communication skills
• Excellent customer service with good listening skills
• Able to work effectively with a team and good interpersonal skills
• Sensitive and respectful of the dignity of all people
• Able to observe and react appropriately to participant reactions requiring attention
• Professional in manner and appearance
• Reliable and punctual
Success Measures:
A Volunteer’s success in this role will be based on how they:
• Support Canadian Blood Services corporate and volunteer program policies
• Maintain current and appropriate knowledge necessary to perform the role
• Respect and maintain the privacy and confidentiality of all personal information
• Refer all donors with medical questions to staff
• Perform only those tasks assigned, observe all safety rules and understand and apply positionrelated knowledge and skills
• Perform tasks within their ability and physical capability
• Fulfill training requirements and volunteer scheduling commitment
• Represent the organization and promote CBS’ programs and services in a positive manner
• Develop and maintain effective working relationships with staff and other volunteers
Orientation/Training:
• Canadian Blood Services corporate volunteer orientation and procedural training
• National standardized “What’s Your Type?” ABO Typer training and regional procedural training
Reports To:
• Specific to the ABO Typer Volunteer Service Assignment – Event Staff Supervisor
• Specific to the Volunteering experience – regional Volunteer Resources contact
Physical Effort and Assignment Environment:
• Locations will vary and may be outdoors
• Hearing and speaking to exchange information
• Seeing to perform assigned duties
• Sitting or standing for extended periods of time
• Dexterity of hands and fingers to perform tasks
• May require handling of average-weight objects
• Bending or reaching
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