wednesday, april 26, 2006 - Funeral Services Association of Canada

Mise-à-jour 4 mai 2016
ASFC – CONGRÈS ET EXPOSITION 2016
Du 30 mai au 2 juin 2016 • Montréal, QC
PROGRAMME PRÉLIMINAIRE
Lundi, le 30 mai 2016
0830 - 1100
1330 - 1700
FIAT RÉUNION DU CONSEIL D’ADMINISTRATION (Membres seulement) – Hôtel
Bonaventure - Frontenac
FIAT CONSEIL D’ADMINISTRATION INTERNATIONAL 1 (Membres seulement) Hôtel Bonaventure - Verdun
1600 - 1700
RÉUNION DU COMITÉ DES FOURNISSEURS DE L’ASFC (Membres du comité
seulement) - Hôtel Bonaventure -Jacques Cartier
1530 - 1630
LE GROUPE INDÉPENDANT DE MAISONS FUNÉRAIRES DU CANADA –
ASSEMBLÉE GÉNÉRALE ANNUELLE - Hôtel Bonaventure -Fontaine F
Mardi, le 31 mai 2016
0800 - 0930
INSCRIPTION – Place Bonaventure - Foyer de la salle d’exposition, 400 est
0800 - 1400
MONTAGE DES KIOSQUES – Place Bonaventure, 400 est
0830 - 1700
RÉUNION DES AUTORITÉS CANADIENNE EN SERVICES FUNÉRAIRES - Place
Bonaventure, Frontenac
0830 - 0900
DÉJEUNER DU PRÉSIDENT SORTANT - Place Bonaventure, Jacques Cartier
0900 - 1600
VISITE D’INSTALLATIONS (2 groupes)
Heure
Groupe - #1
Groupe - #2
0900
Départ de L’hôtel Bonaventure
Départ de L’hôtel Bonaventure
0930
Cimetière Mont-Royal
Collège Rosemont
1030
Départ
1100
Cimetières Côtes des neiges
Départ
Cimetière Le Repos Saint-François d’Assise
et Complexe funéraire Magnus Poirier
Mise-à-jour 4 mai 2016
1200
Dîner
Dîner
1300
Départ
Départ
1330
Collège Rosemont
Cimetière Mont-Royal
1430
Départ
Cimetière Le repos Saint-François
d’Assise et Complexe funéraire Magnus
Poirier
Départ
1600
Retour à l’hôtel
Retour à l’hôtel
1430 - 1900
INSCRIPTION -
1600 - 1900
OUVERTURE DU SALON DES EXPOSANTS ET RÉCEPTION DE BIENVENUE
1500
Cimetières Côtes des neiges
Mercredi, le 1 juin 2016
0700- 1700
INSCRIPTION - Foyer de la salle d’exposition, 400 est
0730 - 0830
EXPOSITION ET PETIT DÉJEUNER - Place Bonaventure, 400 est
0830 - 1100
ASFC ASSEMBLÉE GÉNÉRALE (Membres seulement) - Place Bonaventure, 400
est, Zone des plénières
1000 - 1100
FIAT ASSEMBLÉE GÉNÉRALE I - Place Bonaventure, 500 sud
1100 - 1215
CONFÉRENCE INTERNATIONALE DE LA FIAT - Place Bonaventure, 500 sud
Présidé by : FIAT-IFTA Président désigné, Mme Teresa Saavedra Andrade,
Président de ALPAR, Amérique latine
CONFÉRENCIERS :
M Jordi VALMAÑA I CORBELLA, Président, Association Espagnole des maisons
funéraires et cimetières (AFCM), Espagne
M Philippe Gentil, Directeur fondateur, FUNÉCAP, France
M David Garvie, Président-sortant, OFSA,
Immediate Past President OFSA, L’Association des services funéraires de l’Ontario,
Canada
1215 - 1235
FIAT ASSEMBLÉE GÉNÉRALE II & TRANSFERT D’INSIGNES - Place Bonaventure,
500 sud
1305 - 1405
CÉRÉMONIE COMMÉMORATIVE
1305 - 1405
DISCOURS D’OUVERTURE ET BOÎTE REPAS - Place Bonaventure, 400 est, Zone
des plénières
Thinking Outside the Box - Embalming, Forensic Reconstruction and
Mise-à-jour 4 mai 2016
Reconstructive Surgery and Special FX
CONFÉRENCIER: Pierre-Maxime Fugère, CFSP, Arbor Memorial
Exposés seront donnés en anglais.
Viewing a deceased loved one provides a tremendous psychological value for
grieving families. Funeral professionals face challenges when confronted with
difficult embalming cases. Using a mix of forensic and FX techniques, PiereeMaxime Fugere will demonstrate how to go beyond basic embalming to tackling
problematic cases (head trauma, putrefaction, and skeletal remains turned into
an open casket viewing). Discover how new techniques and products can help
transform the deceased and provide a meaningful experience for bereaved
families.
Fugere has 20 years of experience in the funeral profession. He is a published
author and has shared his expertise at conferences in the United States and
Europe.
1410 - 1510
SÉANCE 1 – Place Bonaventure, 400 est, Zone des plénières
Jaundice: More Concern Than Just Colour
CONFÉRENCIER: Karl Wenzel, CFSP, MBIE, The Dodge Company
Exposés seront donnés en anglais.
Jaundiced individuals present funeral professionals with one of the most
concerning and challenging cases to have in the prep room. When confronted
with a jaundiced decedent, most embalmers focus on the wrong area: colour.
Karl Wenzel will offer a comprehensive analysis of several cases involving
jaundice. He will offer insights and practical information about how to present
bereaved families with a well-embalmed and natural looking loved one.
Learn how to separate facts from fiction when dealing with these difficult cases.
Discover changes in medical intervention that lead to changes in embalming.
1515 - 1615
SÉANCES EN PARALLÈLES
SÉANCE 2 - Conflict Resolution - Place Bonaventure, 500 sud
Conflict Resolution
CONFÉRENCIER: Iain Smith, Sands Funeral Chapel of Vancouver Island
Exposés seront donnés en anglais
*Séance atelier – places limitées
Conflict in the workplace is an everyday—and costly—occurrence. Ignoring
workplace conflict, or handling it the wrong way, can cost a business thousands
of dollars.
This interactive workshop offers practical advice about effective conflict
resolution. Discover how to assess and address internal conflict. Learn how to
develop strategies to overcome conflict and implement meaningful solutions.
When employees trust management to deal with problems, it boosts morale
Mise-à-jour 4 mai 2016
and the bottom line.
‘Fosse aux ours’ - Place Bonaventure, 400 est, Zone des plénières
MODÉRATEUR: Jeff Weafer
Our profession faces new and greater hurdles each and every day. By coming
together to share our combined expertise we can take our businesses into a
bright future.
How it works:
•
A moderator led, thought provoking, informal discussion forum to
bring new ideas and perspectives to light.
•
Opportunity to challenge our reality and find creative solutions to the
issues we face in business each day.
•
An informal alternative to traditional debates or as a substitute for
panel discussions. The session will foster dynamic participation, address
potentially provocative topics and avoid a lengthy presentation.
1620 - 1720
SÉANCE 3 - Quality Management in Funeral Service - It's More Than Just
Attitude - Place Bonaventure, 400 est, Zone des plénières
CONFÉRENCIER: Stephen MacMackin, Brenan Group Ltd.
Exposés seront donnés en anglais.
Funeral service professionals are renowned for their commitment to excellent
customer service. Quality management standards provide a service delivery
toolkit that can have a significant impact on customer experience and the bottom
line. This interactive workshop provides insights and practical tips from the
Canadian firm that built the first ISO registered quality management system in
funeral service in North America.
Stephen MacMackin will outline what goes into establishing a quality
management system, the tools it provides, and the benefits he has seen in
improving customer service delivery while reducing the incidence of potentially
costly mistakes.
1730 - 1930
RÉCEPTION ET EXPOSITION - Place Bonaventure, 400 est
Jeudi, le 2 juin 2016
0730 - 1300
INSCRIPTION
0730 - 0830
SALON ET PETIT DÉJEUNER - Place Bonaventure, 400
Mise-à-jour 4 mai 2016
0830 - 0930
SÉANCE 4 - The A to Z of Cremation: Everything a Funeral Director Needs to
Know - Place Bonaventure, 400 est, Zone des plénières
CONFÉRENCIER: Larry Stuart Jr., Crematory Manufacturing & Service, Inc.
Exposés seront donnés en anglais.
Discover the “whys” of cremation, its popularity, and how the cremation
process can influence public perceptions.
Join Larry Stuart Jr., President of Crematory Manufacturing & Service Inc., as he
outlines valuable information about cremation and crematories in an engaging
and easy-to-follow presentation.
Learn about the design aspects of the crematory process, how this directly
affects the operation of the equipment, and its impact on the environment.
Attendees will receive the information they need to effectively dispel the myths
surrounding cremation perpetuated by the uninformed, the media, and the
general public.
0935 - 1035
SÉANCE 5 - Consumers Are Talking. Are You Listening? – Place Bonaventure,
400 est, Zone des plénières
CONFÉRENCIER: Christine Pepper, National Funeral Directors Association
Exposés seront donnés en anglais.
NFDA’s Christine Pepper unpacks the latest research statistics from four
different consumer studies in this dynamic and compelling presentation:
1.
2.
3.
4.
Funeral and Memorial Information Council's 2015 consumer study
NFDA 2016 consumer survey,
NFDA burial and cremation stats for Canada
NFDA Family Contact Surveys
Findings from the studies will influence your business practices and reveal
emerging consumer trends. The presentation will also provide funeral
professionals with practical tips for interacting with families based on consumer
feedback.
1035 - 1050
PAUSE SANTE - Place Bonaventure, 400 est
Mise-à-jour 4 mai 2016
1050 - 1150
SÉANCE 6 - Funeral Rites, Mourning and Young People - Place Bonaventure,
400 est, Zone des plénières
CONFÉRENCIER: Josée Masson, Deuil-Masson
Exposés seront donnés en français.
It’s a sad reality that many Canadian families don’t understand how to help their
grieving children. The topic of child bereavement is rarely discussed. Josée Masson is
the founder of Deuil-Jeunesse, a unique organization that helps young people cope
with death and loss.
This presentation takes a dynamic, concrete approach to demystifying taboos around
grief. Discover how to answer questions about funeral rites. Identify elements of
funeral service that can be altered to help families with bereaved children. Gain the
skills to support bereaved youth and children.
1200 - 1300
DISCOURS DE CLÔTURE ET BOÎTE REPAS - Place Bonaventure,
400 est, Zone des plénières
CONFÉRENCIER: Henry ‘Gizmo’ Williams, Grey Cup Champion, CFL Hall of Fame
Exposés seront donnés en anglais.
Born into an impoverished family, Williams has a family history of multiple
sclerosis, which killed his mother on Christmas 1969 (when Williams was six), as
well as seven of his ten siblings. Williams's father died in a house fire on
Christmas of 1970 only one year after his mother’s death. Williams was raised
by his brother Edgar after the death of both his parents, and, after Edgar's
death, he was raised by an aunt.
Despite his background, Williams was able to be a successful high school
football player, and was able to enroll at East Carolina University. After
graduating from East Carolina, Williams was signed by the Memphis Showboats
of the United States Football League. While playing in Memphis, future
Professional Football Hall of Famer Reggie White gave the shifty Williams the
nickname "Gizmo", which would stick with him through his professional career.
Williams joined the CFL in 1986 and played until his retirement in 2000.
Williams had a stellar career and was inducted into the Canadian Football Hall
of Fame. In November 2006 he was voted one of the CFL's Top 50 players (#25)
of the league's modern era by Canadian sports network The Sports
Network/TSN.
1300 - 1430
EXPOSITION - Place Bonaventure, 400 est
1430 - 1730
DÉMONTAGE DES KIOSQUES Place Bonaventure, 400 est
1830 – 1900
RÉCEPTION – COCKTAIL - Place Bonaventure, 400 est, Zone des plénières
1900 –
BANQUET DU PRÉSIDENT - Place Bonaventure, 400 est, Zone des plénières
Mise-à-jour 4 mai 2016
CONSEIL D’AMINISTRATION DE L’ASFC 2015-2016
Michael Hedden, Président – Représentant de la
Colombie-Britannique
John Greene, Vice-président - Représentant de la
Nouvelle-Écosse
Yves Berthiaume, Trésorier – Représentant de
l’Ontario
Phil Fredette, Président sortant- Représentant de
la Saskatchewan
Faye Doucette, Présidente sortante –
Représentante de l’Île-du-Prince-Édouard
Jim Bishop – Représentant du Nouveau Brunswick
Marie-Eve Garneau - Représentant du Québec
Colin Barrett - Représentant de Terre Neuve et le
Labrador
Brett Watson - Représentant de l’Alberta
Harry Froese - Représentant du Manitoba
Steve Tamblyn – Représentant des fournisseurs
Roberta Rainville – Directrice générale
Formation Continue
Les délégués participant aux heures didactiques à la Conférence 2016 de l’ASFC, seront admissibles aux
unités de formation continue (UFC), basé sur 1 heure = 1 unité, à un maximum de 8 heures. (N’inclut pas
le temps de l’inscription, des repas et des pauses santé)
Pour information, veuillez consulter le site web de l’ASFC:
http://www.fsac.ca/
Téléphone du bureau de l’ASFC: 613-505-0277
Courriel: [email protected]
Le programme est modifiable sans préavis.