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Profile 03-Profile:04-Profile 4/12/10 3:20 PM Page 42 Mark Tamminga Going the distance routine items had been encapsulated into checklists, with the ability to pop variables into the documents at the right times from the checklists.” Mark Tamminga turned a fascination with technology At the time, ExperText, one of the first companies to produce commerinto a passion for practice automation. cial legal document assembly and practice systems, had pioneered a real By Bev Cline estate program that combined a database with document assembly capabilhen Mark Tamminga started his law career ity to allow for what Tamminga calls “practice modelling.” “We thought it might make sense in the mortgage in 1988, practice automation was in its infancy. The mortgage enforcement practice enforcement context where there is a high volume of files where he worked relied on piles of paper- that each follow much the same procedure.” Tamminga spent the better part of a year — he was work and spent hours laboriously transferring information from one document to another, he recalls. practising law at the same time — working with But Tamminga, who had acquired some program- ExperText to successfully adapt the program to the mer/computer skills while earning a combined MBA/LL.B. power-of-sale context. This was pioneering work in the from York University, saw the potential for computeri- mortgage enforcement practice area. zation in law. He was “These were exciting times, the eager to be a pioneer Riding the wave industry was just moving into in its development and In 1991, mortgage enforcement files began pouring in. found the department “Property values declined by 30 per cent, interest rates were personal computers and 286s he had joined was just at 12 per cent or above and the world was in crisis,” as keen to explore Tamminga recalls. were considered pretty cool.” “The volume of work in our department was going up technology. — Mark Tamminga 10 per cent, then 20 per cent a month as the recession set“These were excitGowling Lafleur Henderson LLP, Hamilton ing times, the industry tled in. Our department went from four clerks and a was just moving into personal computers and 286s were young associate to probably 20 clerks in 18 months.” Yet Gowlings was able to ride the wave. “Because we considered pretty cool,” says Tamminga, currently managing partner at the Hamilton office of Gowling Lafleur had largely automated our practice we were able to hanHenderson LLP. (Strathy, Archibald & Seagram merged dle the increased volume,” says Tamminga. “The staff had training wheels right from the start. We could plug with Gowlings in 1990.) The department already had some success automating people into the system very quickly, as opposed to laborithe practice, he remembers. “Using Xerox, some of the more ously training them on the old paper-based methods.” 42 N AT I O N A L April · May 2010 ALENA GEDEONOVA W 03-Profile:04-Profile 4/12/10 3:15 PM Page 43 “Bubble gum and string” Throughout the years Tamminga, 51, has never stopped designing software. Since becoming managing partner of Gowlings’ Hamilton office in 2008, his days have taken on a different rhythm. There’s the administrative work that comes with running the office, yet still he spends a part of each day doing actual coding. This is due in part to the nature of mortgage enforcement practice which he describes as the “legal equivalent of a hospital emergency room in that you don’t have a lot of time or information to make hard decisions that affect people’s lives.” Legal practice “is counterbalanced a little bit by the detached technical nature of system design which I still like to do,” he says. He downplays his achievements: “I’m self-taught, so a lot of what I do is bubble gum and string,” he says. “When I get into trouble, the real grown-up programmers come in and gracefully solve the problem for me.” But the truth is that his interest in computer applications and software design reaches into many practice areas at Gowlings. He has developed a number of other systems used throughout the firm for small business loans collection, WSIB claims management and commercial loans work, among others. Tamminga is co-author of The Lawyer’s Guide to Extranets and was a columnist and technology editor for Law Practice Management Magazine. He has been active with the ABA Law Practice Management section and is a regular presenter on the subject of automation in legal technology at conferences in the United States and Canada. A new passion In 2000, Gowlings consolidated its mortgage enforcement practice in Hamilton. Tamminga moved from Toronto to the small town of Ancaster and bought a Weimaraner puppy. Since the dog needed exercise, Tamminga took up running in the beautiful Dundas Valley. That’s when he met his wife Joany, a dedicated long-distance runner who works in the pharmaceutical industry as a reimbursement manager. Married for six years, running has taken the couple all over the world in pursuit of their love of stage racing. The sport, Tamminga suggests, is the running equivalent of the Tour de France: “You run 30 to 80 kilometres per day for five to seven days and it is your cumulative time that determines the race winner.” So far, the couple has completed nine stage running races in remote places such as the Sahara, Gobi and Atacama deserts. Tamminga has won two races and come in second and third in two others, “a bit of a buzz for a full-time lawyer in his late forties competing against athletes from all over the world,” he says. “We want to get to places that we see as endangered in many ways, but to experience them without disturbing them,” says Tamminga. “Doing so in the context of a 250-kilometre, seven-day footrace is an amazing way to do that.” “Both of us have no trouble sleeping on rocks and eating gruel,” he says. “You carry all your food, night kit and safety equipment on your back. It’s pretty raw. In some races, you sleep in a tent made out of coffee sacks that protect you from the sun, but not from sandstorms.” In many ways, Tamminga’s running and his law practice have proven to be complementary. Whether Tamminga is running in the Dundas Valley or over the hard-packed sand of the desert, “the clarity and selflessness that come during running frees my mind to rejig and sort out a technical problem or a difficult management issue,” he says. N Bev Cline is a freelance writer based in Toronto. Coureur de fond Mark Tamminga : un pionnier en droit de la technologie. M ark Tamminga aime s’aventurer dans les terrains arides. Avec son épouse, il court à travers la planète. Ils ont déjà participé à neuf compétitions à raison de 30 à 60 kilomètres par jour dans les déserts du Sahara, du Gobi et d’Atacama. L’activité, dit-il, lui permet de vider son esprit et de trouver des solutions techniques à des problèmes de gestion — un autre effort d’endurance auquel il s’adonne depuis des années. Lorsque Mark Tamminga a commencé sa carrière en 1988, la pratique en automatisation débutait. La réalisation des droits hypothécaires requérait une tonne de papiers et beaucoup de temps pour transférer l’information d’un document à l’autre. Grâce à ses compétences en informatique acquises durant son MBA/LL.B. de l’Université York, Me Tamminga a détecté le potentiel d’automatisation du droit. L’avocat, associé directeur général au bureau de Hamilton de Gowling Lafleur Henderson, annonce que le département Avril · Mai 2010 avait déjà entamé l’automatisation de listes de vérification. Il explique qu’ExperText a été l’une des premières compagnies à concevoir l’assemblage des documents juridiques commerciaux et une base de données en biens immobiliers. Me Tamminga a eu la brillante idée de faire de même pour les droits hypothécaires avec l’aide d’ExperText, tout en poursuivant ses activités de juriste. Ce faisant, l’avocat a été un pionnier dans la pratique de la réalisation des droits hypothécaires. Cette décision a été très bénéfique à Gowlings, qui a bien traversé la crise mondiale des droits hypothécaires en 1991. Le volume de travail avait considérablement augmenté durant la récession de l’époque, atteste l’avocat. Le personnel du cabinet était passé de 4 à 20 commis en 18 mois. Grâce à l’automatisation effectuée, Gowlings a pu gérer l’accroissement du travail. Humilité quand tu nous tiens! Depuis, Me Tamminga n’a pas cessé de w w w. c b a . o r g concevoir des logiciels, tout en dirigeant le cabinet. Humble, il insiste sur l’importance des programmeurs. En réalité, Me Tamminga a développé plusieurs autres systèmes utilisés par le cabinet pour la collecte de petits prêts d’affaires, la gestion des réclamations de la Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail et les prêts commerciaux. Me Tamminga est coauteur de The Lawyer’s Guide to Extranets et a été chroniqueur et rédacteur en technologie du Law Practice Management Magazine. Il a participé au ABA Law Practice Management et donne des conférences sur l’automatisation du droit au Canada et aux États-Unis. Et dire que, depuis 2000, ce juriste a le temps de cultiver sa passion pour la course de fond. Il en a gagné deux et est arrivé deuxième et troisième dans deux autres compétitions. On dit que la course aide à renforcer son caractère — en s’armant de patience et en se fixant des objectifs. Sans nul doute, Mark Tamminga a montré qu’il s'est donné les moyens de les atteindre. N — Yasmina El Jamaï 43