StrategieS to addreSS elder abuSe/miStreatment

Strategies to address
elder abuse/mistreatment
Elder abuse resources:
Québec
Prepared by the
Canadian Association of Occupational Therapists
APRIL 2013
This project is funded by the Government of Canada, Human Resources
and Skills Development Canada (HRSDC).
In an emergency, call 911.
National and Federal Resources
ABCs of Fraud Awareness Program
Website: www.abcfraud.ca/
Canadian Centre for Elder Law (CCEL)
Phone: 604-822-0633
Email: [email protected]
Website: www.bcli.org/ccel
CCEL conducts research, law reform and education relating to issues affecting older adults.
Canadian Human Rights Commission
Phone: 613-995-1151
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304
Website: www.chrc-ccdp.ca/
Canadian Network for the Prevention of Elder Abuse
Website: www.cnpea.ca
Information for Seniors
Tool Free: 1-800-622-6232
Website: www.seniors.gc.ca
“It’s Not Right!” Neighbours, Friends & Families for Older Adults
Toll Free: 1-800-O-Canada (1-800-622-6232)
Website: www.neighboursfriendsandfamilies.ca/about-us/its-not-right.html
“It’s Not Right!” produces free, informative publications for dealing with abuse.
National Initiative for the Care of the Elderly (NICE) Network
Phone: 416-978-0545
Email: [email protected]
Website: www.nicenet.ca
International network of researchers, practitioners, students and seniors.
Ombudsman for Banking Services and Investments (OBSI)
Toll Free: 1-888-451-4519
Email: [email protected]
Website: www.obsi.ca
OBSI helps resolve disputes between participating banking services and investment firms and their customers if
they can’t resolve disputes on their own.
ELDER ABUSE RESOURCES: quebec
2
Phone Busters
Toll Free: 1-888-495-8501
Email: [email protected]
Website: www.phonebusters.com
Phone line operated by the RCMP and the Ontario Provincial Police to provide information about frauds and
scams and take reports from people who believe they are victims of fraud.
Public Health Canada
Website: www.phac-aspc.gc.ca
Reporting Economic Crime Online (RECOL)
Website: www.recol.ca
Allows privacy-protected online reporting of frauds through an electronic complaints form.
ELDER ABUSE RESOURCES: quebec
3
Québec
Centre d’aide aux victimes d’actes criminels (CAVAC) Phone: 514-277-9860
Toll Free: 1-866-532-2822
Website: www.cavac.qc.ca/
Commission des droits de la personne et des droits de la jeunesse
Phone: 514-873-5146
Toll Free: 1-800-361-6477
TTY: 514-873-2648
Website: www2.cdpdj.qc.ca/en/pages/default.aspx
Ligne Info-Abus
Phone: 514-489-ABUS (2287)
Toll Free: 1-888-489-ABUS (2287)
Ministère de la Santé et des Services sociaux
Phone: 418 644-4545 (Québec)
514 644-4545 (Montréal)
Toll Free: 1-877-644-4545
TTY: 514-873-4626 (Montréal) Toll Free: 1 800 361-9596
Website: www.msss.gouv.qc.ca/
Public Curator
Toll Free: 1-800-363-9020
Website: www.curateur.gouv.qc.ca/cura/en/index.html
ELDER ABUSE RESOURCES: quebec
4
Other resources
ELDER ABUSE RESOURCES: quebec
5