2010
Transcription
2010
NOTES This is the first sustainability report released by China National Chemical Corporation (“ChemChina”). It has been compiled on the basis of the specific practices of ChemChina and is a true reflection of the vigorous efforts made by ChemChina to discharge its economic, environmental and social responsibilities and realize the allround sustainable development of the enterprise. To facilitate presentation and ease of reading, China National Chemical Corporation is also referred to herein as “ChemChina”, “Group Corporation”, “Group”, “Corporation” and “we” or “us” as appropriate under the context. Scope of Report 1 The time period covered by the report is from January 1 to December 31, 2010, with appropriate tracing back to the significant years in the development history of the Group. The report covers the headquarters of China National Chemical Corporation and its subordinate units. Normative References 2 In the compilation hereof, reference has been made to the Guidelines on CSR Fulfillment by Central Enterprises issued by SASAC (State-owned Assets Supervision and Administration Commission of the State Council), the Sustainability Report Guide (2006 Version) of the Global Reporting Initiative (GRI), ISO26000: Social Responsibility (2010) of the International Standardization Organization and other standards. Data Explanations 3 All the data herein contained are sourced from the formal documents and statistical reports of the Group Corporation and the summarized statistics of the social responsibility practices of its subordinate enterprises. The monetary amounts herein involved are based on RMB as measurement currency, unless otherwise indicated. Form of Release 4 This report is available in Chinese and English versions, in paper and in electronic form. In case of any discrepancy between the two versions, the Chinese version shall prevail. If you have any question, opinion or suggestion, please contact us at: Add: No.62 West Road North 4th Ring Road, Haidian District, Beijing 100080 Tel: 0086-10-82677359 Fax: 0086-10-82677088 The electronic version hereof can be downloaded by logging onto the website of China National Chemical Corporation (http://www.chemchina.com). 2010 Sustainability Report CONTENTS INTRODUCTION Message From The General Manager 02 About Us 05 Management of Sustainable Development 07 Social Acknowledgements 09 Road of Sustainable Development 11 Key Performance Indicators 12 FOCUS Reorganization of State-Owned Enterprises for Optimization and Integration 14 Overseas Merger and Acquisition Marking Successful Steps Toward Internationalization 15 Bluestar Summer Camp --- A 21-Year Practice 17 Chemical Industry Museum, Testament To The Development Of The Industry 19 PRACTICE Scientific Development 21 Scientific & Technological Innovation 31 Work Safety 35 Environmental Protection 39 Employee Care 45 Social Contributions 49 Prospects for the Future 53 54 Appendixes 2010 Sustainability Report INTRODUCTION 2010 Sustainability Report 1 Message from the General Manager we advanced the strategic orientation of Since its establishment in 2004, China National Chemical Corporation (“ChemChina”), adhering to its strategic position of “Traditional Chemicals, Advanced Materials”, and with its corporate philosophy of “To increase value for shareholders,To create job opportunities for the society”, has deepened its business reform, accelerated its restructuring process, implemented its international strategy, and integrated domestic and overseas resources. It has exerted great efforts in expanding its markets, improved technical innovations, accelerated its IT construction, and carried out management reform to actively respond to the challenges arising from the global economic crisis, periodic adjustment of the chemical industry and overproduction capacity, thereby achieving steady, rapid and healthy development. “New Science, New Future” for the 12th Five-year Plan, which is to take scientific development as the main theme...... The total assets of ChemChina have exceeded RMB180 billion, 7.8 times the total at the time of its establishment, and its main business revenue has reached RMB140.2 billion, 9.5 times the revenue at the time of its establishment. Our pace of development has been faster than the average of our counterparts over the past 7 years. Today, the Company ranks No.28 among the Top 500 Chinese Companies, No.1 among chemical materials and chemicals producers in China and No.19 among Top 100 global chemical companies, laying a solid foundation for building a chemical company with strong international competitiveness. While seeking development that will expand the scale of the enterprise, we have deeply understood that, given the fully competitive market we are in, ChemChina must change its mode of economic development as soon as possible to become stronger and better. This is the only way that the Corporation can adapt to the complex and fierce competition at home and abroad, and achieve the sustainable development of the enterprise. In recent years, we have adopted the mode of intensive development and adhere to the business development values of responsibility and restraint, focusing our efforts on quality improvement. Last year in particular, we advanced the strategic 2010 Sustainability Report 2 orientation of “New Science, New Future” for the 12th Five-year Plan, which is to take scientific development as the main theme, the change of development mode as the main line of work, focus on the adjustment and optimization of the four aspects of capital structure, business structure, organizational structure and HR structure and carefully build the core capabilities in the following four fields: optimized business portfolio, world-class manufacturing, investment and project management, as well as marketing and application development, in order to make ChemChina a first-rate international chemical company achieving continuous creation of economic and social value, economization of resources, environment-friendly processes and intrinsic safety. We are fully aware that the way of internationalization is an inevitable choice for the future development of ChemChina, as well as the start of an arduous long march. We are very proud that over the past 30 years of reform and opening, we have completed our industrialization process, which in Western industrialized countries lasted for over a hundred years; however, does this mean that our approach to business management has also exceeded their experience of over a hundred years? Are we in-step with the trend of the world in the sense of social responsibility? Our survival strategy is to make the business international and achieve sustainable competitive advantage during the process towards internationalization, and link up our business management with the best international practices and act according to international rules. We live and grow in a global environment, and our business conducts its operational activities globally. Under such conditions, our first responsibility is to observe those principles of business conduct that meet world standards. These are the common values of all of us working in international businesses, and also our basis for reference and the goal of our efforts. In summary, the principles mainly include the following: Principle of trust. The first priority is to create value for the shareholders. The management and all employees of the Company shall act as trustees of the Company and the investors, achieving benefits for the company faithfully and diligently and safeguarding the healthy development of the Company to win higher returns for the investors. They shall be honest and frank, use their powers and corporate resources only for business purposes, and shall not become involved in any activity in conflict with the Company’s interests or in trading of the Company’s securities, nor obtain any third party gains by utilizing its confidential information. Principle of title. The management and all employees of the Company shall respect the property and rights of the Company, shall not possess or waste property of the company, and shall protect the capital and equipment of the Company. They shall protect the Company’s confidential information, technology and intellectual property rights, and have respect for the intellectual property rights of our competitors. Principle of accountability. Commitments should be made and observed, undertakings should be carefully implemented, contracts undertaken on a voluntary basis and other obligations should be assumed willingly, whether or not they constitute legally binding agreements. Principle of transparency. Business should be conducted honestly and openly. One should always remain honest and loyal to facts. Standards for independent audit and financial reporting should be observed, and accurate and timely information should be provided to investors and customers. Any information related to safety and health should be fully notified and signalized. Cheating will not be tolerated, and accurate records must be kept. Important information should be disclosed while fulfilling obligations of confidentiality and privacy. Managers, in particular, are obliged to secure the transparency of their performance of their duties and activities. Principle of dignity. Respect all people, and safeguard the health, safety, emotions, privacy and human rights of others. Confidential information of employees and customers should be respected. The local culture where the Company operates should be respected, and the culture of the customers should be respected. Vendors and partners who respect dignity and human rights in their employment policies and who 3 observe health and safety standards should be selected on a priority basis. Employees should be assisted in learning skills and gaining knowledge, employment oppor tunities created, and capabilities facilitating personal development fostered. Principle of fairness. Compete fairly and freely, and treat the stakeholders equally. The principles of fair trade, fair treatment, fair competition and fair procedures should be adhered to in dealing with investors, customers, employees, vendors and partners. Principle of citizen responsibility. Be a responsible social citizen. Firstly, laws and regulations must be followed, as well as relevant legal systems. The legal rights and interests of the shareholders must not be harmed. There must be no tolerance of or involvement in any bribery or other acts of corruption. Competition laws should be observed, and timely payment of taxes should be made. Domestic and international laws and standards on environment should be complied with, the natural environment should be protected and improved as much as possible, sustainable development should be promoted, and public property protected. Working with public organizations, employment, public health, environment, safety and other social undertakings should be actively par ticipated in, and a leading role taken in innovating technology, products, processes and methods to contribute to local as well as global economic and social development. Principle of responsiveness. All parties who may have reasonable demand for and concerns about the activities of the Company should be communicated with, and the demands of investors, customers, employees and the public actively responded to, including respecting shareholders’ resolutions, recommendations and demands, supplying products or services the quality of which meet or exceed the demands of the customers, remedying complaints from customers or co-operators in a timely manner, responding to the recommendations and claims of the employees, and setting up communication and consultation mechanisms. The above eight principles were proposed by professors of Harvard Business School based on their study of the legal environment and corporate rules of the world’s leading businesses, whose business conduct is of world standard. I have borrowed their proposal and customized the contents according to Chinese conditions. We can see that these principles summarize the generality of business operation and management, and reflect some of the spirit and philosophies of the market economy, e.g. rule by law, contract, diligence, good faith, respect for human value and dignity, inclusion and consultation, etc., which are in a direct line of succession with the corporate spirit and cultural concepts we endorse, and identical to the strategic goals and priorities of work of the Company. I quoted these principles in order to advise my colleagues that the world is coming into a consensus on what are proper and valid business rules and conduct. The chemical industry of China is now faced with a series of major challenges, including insufficient supply of raw materials for fuel, irrational product mix, low level of intensive development and strong pressure for energy conservation and environmental protection. As a backbone enterprise of China’s chemical industry, we will uphold the above principles of corporate citizenship, actively drive the healthy development of the industry, adhere to restructuring and management innovation as the main line of work, maintain scientific management, scientific and technological innovation as the primary foundation, energetically introduce global chemical best practices, professional managers and firstrate intermediary consulting agencies, and continuously enhance our management practices and core competitiveness to create a world-class manufacturing enterprise. We are the first in the whole industry to come up with the “Zero Discharge” management concept, focus on promoting energy saving, emission reduction, clean production and the recycling economy, work hard to open up the environmental protection market, represented by water treatment, and have made positive contributions to building a resources-saving and environment-friendly society. We believe that “human sustainability” is an essential element for the sustainable development of the enterprise. We are committed to providing our employees with a good working environment and development prospects and have for 21 years persisted in holding the BlueStar Summer Camp for the children of our employees to pass on the corporate culture of ChemChina to the next generation and help the employees grow together with the enterprise. We persist in working hand in hand with the stakeholders to practice the responsibility of a global citizen, take part in the programs for public good at home and abroad and boost harmonious social development. We built the Chemical Industry Museum of China, the first of its kind in the country, as a testament to the historical process whereby chemical engineering has improved human life. We also created the China Chemical Science and Technology Fund, a public fund, to support the self-owned innovations of the scientists and technology staff of the industry and facilitate the industrial adaptation of scientific achievements. To promote the sustainable development of the Group Corporation, we set up the Social Responsibility Promotion Committee to put the practices of corporate social responsibility under normalized management. We have furthermore established and improved the safety, health and environment management system, which has been promoted throughout the Group. We have established the total risk management system to enhance total risk management. We adhere to informatization as the breakthrough point for pushing forward management innovation, solidify and standardize advanced management flow to lay a solid foundation for sustainable development of the Group. Responsibility brings together strengths and cooperation invents the future. In the first year of the “12th Five-Year Plan”, we will join hands with the stakeholders, continue General Manager: to persist in the scientific outlook on development, closely hold onto the main line of restructuring, uphold the concept of sustainable development, work hard with one heart and one mind, forge ahead and contribute to the all-round, sustained and coordinated development of the economy, society and environment. 2010 Sustainability Report 4 About us I. Company Profile China National Chemical Corporation (hereinafter referred to as ChemChina) is a large State-owned enterprise under State-owned Assets Supervision and Administration Commission of the State Council (hereinafter referred to as SASAC) founded with the approval of the State Council in May 2004. ChemChina has continuously grown bigger and stronger by keeping to the path of differentiated market competition. Since its establishment in 2004, ChemChina has realized unconventional leapfrog development by upholding the development philosophy of “Traditional Chemicals, Advanced Materials”. To date, 6 business segments have taken shape, including advanced chemical materials and special chemicals, basic chemicals, oil processing and refinery products, agrochemicals, rubber products and chemical equipment. As a chemical enterprise group with advanced comprehensive strength and capability for scientific research, development and innovation, ChemChina owns 6 specialized companies, 4 enterprises under its direct control, 113 subsidiaries, 24 scientific research and design institutes, 8 listed A-share companies, 4 overseas enterprises, a complete global marketing network and production bases and R&D centers in a number of countries, including France, Britain and the United States. China National Chemical Informati on Center ChemChina Finance Corporation ChemChina Asset Company China National Chemical Conditio ns Center 113 arc nd stit n in sig s de s nie ise pa ha com rpr nte are e res es ific iari sid ent sci sub 24 se -sh dA sea ver ste 8 li 4o . ., Ltd p) Co u o r tar (G tion Blues rpora ional t a N p) Co a u o in r h C l (G n emica oratio Corp ua Ch h m o u a le H Petro China ation China orpor Chem ber C b u R e& tion nal Tir rpora Natio al Co ic a in m h e h C tion Agroc rpora China nt Co e m Chem quip ical E Chem l a n Natio China ute s 5 II. Corporate Governance ChemChina is a State-owned enterprise registered pursuant to the Law of the People’s Republic of China on Industrial Enterprises Owned by the Whole People. SASAC performs the investor’s duty on behalf of the State through the Board of Supervisors for Large Key State-owned Enterprises dispatched by the State Council to the Group Corporation, which supervises the value preservation and appreciation of the Stateowned assets of the Corporation pursuant to the Interim Regulations on the Board of Supervisors of State-owned Enterprises. The Group implements the general manager responsibility system. The General Manager Executive Meeting is the decision-making body of the Corporation for business management, and studies and decides important issues of business management. The Group has 9 specialized committees, including the Budget Committee and Investment Decision Review Committee, which provide support and proposals for the decision-making body. The Group regularly holds the Employees’ Congress, where the leaders of the Group report results of business management, the decisions on major issues and the implementation thereof. Any issue that involves the immediate interests of the employees in respect of reform, distribution and benefits must be discussed and adopted at the congress. III. Corporate Strategy Strategic orientation: Traditional Chemicals, Advanced Materials New Science, New Future Development goal: Attain the strategic goal of “2215” by the year 2015, meaning over RMB200 billion of assets, over RMB200 billion of operating revenues, over RMB10 billion of total profits, and a ranking in the Fortune 500. Development concept: With scientific development as its theme and restructuring as its main line of work, to accelerate change in the development mode of the Group; focus on the adjustment and optimization of the four aspects of capital structure, business structure, organizational structure and HR structure; and carefully build the core capabilities in the following four fields: optimized business portfolio, world-class manufacturing, investment and project management, as well as marketing and application development. Corporate vision: Become a first-rate international chemical company achieving continuous creation of economic and social value, economization of resources, environment-friendly processes and intrinsic safety. IV. Values Core Values Outlook on quality Product quality is as important as people’s morality Outlook on culture Vast Oceans embrace numerous streams to its tide Details determine success Outlook on unity Harmonious family brings everything into flourish Outlook on integrity To Increase Values for Shareholders, To Create Job Opportunities for the Society Outlook on success and failure Behavioral Philosophy Human Effort is the Decisive Factor Outlook on talents Everything is good for something Never try to obtain illegal gains Outlook on interpersonal relations The friendship between gentlemen is as pure as crystal Corporate spirit Outlook on safety To Work Hard and Never Give Up, To Pursue Harmonization but Accept Differentiation Cherish life, enjoy living. We don’t want profits with blood 2010 Sustainability Report 6 Management of Sustainable Development I. Idea of Sustainable Development Harmonious win-win leads to sustainable development: In the course of development, ChemChina has always taken into account both environmental and social factors, committed itself to economic, environmental and social harmony, persisted in joining hands with the stakeholders in pursuit of mutual benefits and win-win outcomes, carried out scientific management and responsible business operations to achieve the long-term value creation and sustainable development of the enterprise. The Group has set up supporting systems that include the corporate governance system, risk management system, responsibility promotion system and stakeholder participation mechanism, which has effectively managed, coordinated and supported its sustainable development. Sustainable Development Model of ChemChina II. Responsibility Promotion System ChemChina has set up the Social Responsibility Promotion Committee led by the General Manager as the primary responsible person, which is in charge of the all-round leadership and unified coordination of the Group Corporation in its CSR promotion efforts. The committee has an office composed of the relevant staff members from the Production & Operation Office and the Planning Department of the Group Corporation. The office is specifically responsible for establishing the rules for CSR promotion, organizing CSR training, compiling and releasing the annual CSR report of the Group Corporation (Sustainability Report) and other routine tasks. 7 Harmonious win-win leads to sustainable development III. Stakeholder Participation 1. Communication with Stakeholders Stakeholders Expectations on the Corporation Form of Communications Government Ensure the supply of market resources, a c h i e v e t h e v a l u e p re s e r v a t i o n a n d appreciation of State-owned assets, pay taxes according to laws, create job opportunities, make indigenous innovations, protect the ecological environment Take part in the meetings and training held by the government; invite government officials to the Group for visits and investigations, promptly submit statistical statements on economic dynamics and environment Investors and Creditors (Specific to their listed companies) Improve corporate governance, continuously increase the value of the company, lower risks, carry out prudent operations, pay principal and interest on time Accurately and promptly disclose information, release annual report and hold the general meeting of investors Employees Safeguard the rights and interests of employees, provide good benefits, training and development opportunities, create a safe and harmonious working atmosphere Establish the mechanism of internal communications; the trade union should regularly hold the Employees’ Congress; the General Manager should call employee symposiums personally Customers Provide products of best cost effectiveness, continuously enhance service quality, unfold cooperation of equality and mutual benefit Make regular visits to promptly find out about customer needs; invite distributors to the Corporation for investigations and communications Suppliers Observe business ethics, laws and regulations; set up long-term and equal relations of cooperation for mutual benefit and win-win outcomes Make honest procurement and strengthen daily communications Community Protect the environment and boost the progress of the community, support social programs for the public good, create job opportunities for the community Sign agreements for joint efforts, participate in the construction of community projects, conduct regular communications and launch get-together activities Social Organizations Respect and implement the rules of the organization, strengthen infor mation disclosure and support environmental and public welfare programs Take part in the relevant meetings held by the social organizations, offer suggestions and cooperate in the work 2. Participation in Social Organizations Playing a leading role in the industry, ChemChina is the unit that supports 9 associations of the industry, including the Membrane Industry Association of China, the China Association of Fluorine and Silicon Material Industry, and the China Society for Petrochemical Information, and organizes inter-industry exchanges of technology and information as well as policy discussions. It also sits on 10 other industry associations and takes an active part in communications and cooperation to promote the healthy development of the entire industry. 2010 Sustainability Report 8 Social Acknowledgements Social Acknowledgements Honors Won 2004: Advanced Organization of Central Enterprises Ministry of Personnel, SASAC 2006: Most Influential Enterprise China Enterprise Confederation, China Enterprise Directors Association 2007:“Outstanding CSR Enterprise of China” China Enterprise Reform & Development Society, Organizing Committee of China CSR Summit Forum 2008: “Charity Award of China” Ministry of Civil Affairs 2008: Chinese Enterprises' Indigenous Innovation TOP100 China Enterprise Evaluation Association (CEEA) 2009: Innovative Experimental Enterprise of State 2010: “Outstanding Contribution Award” for Six Sigma of the Industry 9 Granted by Ministry of Science & Technology, SASAC, All-China Federation of Trade Unions International Society of Six Sigma Professionals (ISSSP) 2010 Sustainability Report 2010 Sustainability Report 10 Road of Sustainable Development 2004: Bluestar and CHC were merged to form China National Chemical Corporation, push on the further integration of the chemical industry and break new ground for the industry. 2005: “China Chemical Science and Technology Fund” was founded for the national chemical industry to encourage indigenous innovations by the scientific and technological personnel of the chemical industry. 2006: The Group successfully acquired Australian Qenos, French Adisseo and the organic silicon and sulfide business of French Rhodia, taking the first step toward internationalized operations. 2007: The Group Corporation realized RMB100 billion both in total assets and in sales revenues, introduced the SHE (safety, health and environment) management system of Qenos and put forward the management idea of “Zero Discharge” to focus on building a resources-saving and environment-friendly enterprise. 2008: The Chemical Industry Museum of China was put into formal operation. This is the first museum of its kind built by an enterprise in China. 2009: The Group came up with the “3+1” strategy, which calls for the common development of material science, life science and environmental science on the basis of the traditional chemical industry to further optimize the industrial structure. 2010: The Group achieved record-high operation results since its founding and put forward the strategic orientation of “New Science, New Future” and the strategic goal of building a world-class company. 11 Key Performance Indicators Indicators Unit 2010 2009 2008 Total Assets RMB100 Million 1,796 1,676 1,569 Operating Revenues RMB100 Million 1,402 1,135 1,219 Investment in Scientific and Technological Research RMB100 Million 26.06 30.59 30.87 Proportion of Investment in Scientific Research to Operating Revenues % 1.93 2.87 2.58 Number of Patents Granted 509 444 322 Number of Invention Patents Granted 313 275 210 3 8 12 0.02 0.08 0.09 65,000 40,300 41,700 1.52 1.61 2.05 Economic Science & Technology Safety Total Safety Accidents Accident Mortality Rate of Every 1,000 People ‰ Investment in Safe Production RMB10,000 Environment Comprehensive Energy Consumption for Every RMB10,000 of Output Value Ton Standard Coal/ RMB10,000 Total Discharge of Wastewater 10,000 Tons 11,295 11,549 12,494 Emission Load of COD Ton 13,401 13,696 14,743 Emission Load of Sulfur Dioxide Ton 42,159 43,174 51,148 Total Number of Employees Person 140,692 145,711 156,411 Proportion of Females among the On-job Employees % 28.9 28.22 28.75 RMB10,000 899.3 488.3 2,168.2 Employees Social Donations to Public Welfare Programs 2010 Sustainability Report 12 FOCUS 2010 Sustainability Report 13 Reorganization of State-owned Enterprises for Optimization and Integration ......starting with Jiangxi Spark Chemical Factory, involving some 50,000 employees. The initiatives revitalized more than RMB 17 billion worth of State-owned...... The development history of ChemChina has been a process of continuous merger and acquisition of State-owned enterprises for optimization and integration of chemical resources. In the 1980s, Chinese chemical enterprises were small in scale and unsophisticated in technology, thus it was a difficult process becoming adapted for market competition. Many State-owned enterprises were enmeshed in operation difficulties. Guided by the social responsibility of “promoting the industry and repaying the country” and the needs of its own development, China Bluestar Group, the predecessor of ChemChina, merged, acquired and reorganized a number of medium and large-sized State-owned enterprises, starting with Jiangxi Xinghuo Chemical Factory, involving some 50,000 employees. The initiatives revitalized more than RMB17 billion worth of Stateowned assets and turned the Group into a major force within the chemical industry for merger, acquisition and reorganization. After the reorganization, ChemChina came to occupy an important position in the fields of advanced chemical materials and basic chemicals, realized its own large-scale development and promoted the optimization and integration of the resources of the industry. Meanwhile, the reorganization has revitalized financially troubled enterprises, provided jobs for their employees, driven the development of the local economy, promoted social harmony and stability, and achieved a win-win outcome for the enterprise, the industry and the society. Jiangxi Xinghuo Chemical Factory --- From “headache” to “pillar” During the 7th Five-Year Plan period, the State made huge investment in building the largest 10,000-ton-class organic silicon plant --- Jiangxi Xinghuo Chemical Factory. In the succeeding 13 years, however, 28 trial runs were conducted, with all ending in failure. The project was once a “headache” of the former Ministry of Chemical Industry. In 1996, China Bluestar Group took over the factory. The then General Manager Ren Jianxin resided in the factory complex personally and invited some 100 Chinese and foreign experts to a consultation aimed at finding the root cause for the abnormal operation of the plant. He worked in concert with the employees of the factory. After 4 months of large-scale technological transformation, the plant succeeded in the first trail run. From then on, China became the 6th country with the ability to produce organic silicon on a large scale. By the end of 2010, the factory had become a pillar enterprise in the organic silicon production of China, with its production capacity ranking No.3 in the world. Before the reorganization After the reorganization 2010 Sustainability Report 14 Overseas Merger and Acquisition Marking Successful Steps toward Internationalization For a long period of time, the lack of advanced technological resources and low level of industrialization have been a bottleneck restraining the development of our chemical industry. ChemChina has vigorously carried out overseas merger and acquisition (M&A) 15 by taking advantage of the industrial restructuring of the world and the “going global” strategy of the central enterprises. In 2006~2010, it completed the acquisition of 4 foreign enterprises, including Qenos (Australia) Pty Ltd. and Adisseo France S.A.S. In 2008, the U.S. Blackstone Group as a strategic investor spent US$600 million acquiring 20% of the equity interest of China Bluestar Group, a wholly-owned subsidiary of ChemChina. ChemChina received the U.S. Blackstone Group as Strategic Investment Partner Through a series of successful overseas M&A initiatives and the introduction of strategic investment, ChemChina is not only in possession of industrial resources with global competitiveness, a world-famous brand and a global marketing network, but also has obtained a series of technologies with independent IPR, which have helped solve some longstanding problems for China, such as the deep processing of methionine and organic silicon. After the M&A, ChemChina combines advanced international technological and managerial resources with domestic production and market resources to give maximum play to the synergy of domestic and foreign enterprises, thereby promoting the overall internationalization process of the Group. ChemChina’s Knack for International M&A “Able to acquire” means the successful acquisition of the overseas enterprises in spite of the political and legal risks and obstacles encountered during “going global”. On November 26, 2009, Mr. Ren Jianxin, General Manager of ChemChina, delivered a speech entitled “ChemChina’s Knack for International M&A” by invitation from School of Economics and Management, Tsinghua University “Able to manage” means the effective management, optimization and integration of the overseas enterprises through the formation of good management. “Able to do well” means the redesign of a corporate governance system that meets international practices. “Able to synergize” means the fundamental principle for overseas M&A: All overseas M&A moves must produce synergy. “Able to exit” means that M&A shall include a design of exit channels such as introduction of international strategic investors and overseas listing. “Fly low” means the need to carry out low-profile M&A and modest management, learn and respect the culture of the enterprises merged and acquired. 2010 Sustainability Report 16 "Bluestar, Home to All of Us" Performance at the Summer Camp Bluestar Summer Camp --- A 21-Year Practice Bluestar Summer Camp is the only summer camp in China that is held by an enterprise for the children of its employees --- still going after 21 years . Bluestar Summer Camp is a helpful exploration made by China Bluestar to solve the education and growth issues of the children of its employees. In 1990, the industrial cleaning business of Bluestar spread all over the country so that many of its employees had to live away from home or go on business trips all the year round. To relieve them of concerns about the summer vacation life and education of their children, Bluestar held the first summer camp. From then on, the summer camp became an annual event for employees' children aged 7~15. Each year, the summer camp has a different theme under the core idea of “Caring for the growth of the younger generation of Bluestar.” 17 With the business of China Bluestar spreading to the other parts of the world, Bluestar Summer Camp has become a breakthrough point for the fusion of Chinese and foreign cultures. In 2009, the Bluestar Summer Camp welcomed the first batch of children of overseas employees and gave them an opportunity to understand different cultures during the camp. The young participants, on their part, became messengers of the corporate culture of Bluestar and further promoted the exchanges of diversified cultures. Foreign campers expressed their love for the Bluestar with singing Figure of Development History of Bluestar Summer Camp Ren Jianxin, General Manager of the Group Corporation handed the Bluestar Summer Camp flag to the Beijing No 1 Branch The fist Summer Camp “ready to go” Excellent Works of the 20th Children’s Painting Contest of the 2009 Bluestar Summer Camp The Earth, Our Homeland, Eva Coste (Age 15, France) Atmospheric Pollution, Li Xiyan Left Right (Age 14, China) 2010 Sustainability Report 18 Chemical Industry Museum, Testament to the Development of the Industry “The mission of the Chemical Industry Museum is to pass on and innovate. We should run the museum as an undertaking. The history of China’s chemical industry is time-honored and condenses rich culture. We are dutybound to pass on the chemical history.” --- General Manager Ren Jianxin of China National Chemical Corporation To protect the heritage of the chemical industry and spread chemical-related knowledge, ChemChina invested nearly RMB10 million in building the first chemical industry museum of China launched by an enterprise and put it into formal operation in 2008. The museum consists of 8 exhibition halls that accommodate more than 6,000 exhibits. In the two years since its start of operation, the museum has accepted over 10,000 visitors. It records the arduous development journey and great achievements of China’s chemical industry, disseminates knowledge about the chemical industry, fosters the interest of youngsters in taking chemistry courses and creates a good atmosphere for building an innovative country. 19 The museum consists of 8 exhibition halls that accommodate more than 6,000 exhibits. On February 12, 2009, Comrade He Guoqiang, member of the Standing Committee of CPC Politburo and Se c re t a r y o f t h e CP C Com m ission for Discipline Inspection, visited the Chemical Industry Museum of China Ancient Ceramic Left Hall of Chemical Industry in Modern Times Right Hall of Chemical Industry in Contemporary China Left Chemical industry for national defense On June 1, 2010, the students of the Middle School Attached to Northern Jiaotong University visited the museum under the guidance of their teachers and parents Right Left On August 28, 2010, the students of Right Tsinghua University enrolled in 2009 and majoring in chemistry visited the museum 2010 Sustainability Report 20 PRACTICE 2010 Sustainability Report Scientific Development Scientific development is the premise and foundation for an enterprise to provide continuous service for economic and social construction. Faced with a period of strategic opportunity for global chemical industry development, ChemChina actively optimizes its industrial structure, implements internationalized operations and constantly pushes forward management changes, thereby forming a development pattern characterized by rational industrial layout and optimized global resources, further consolidating and raising its position in the industry and pushing its capability of sustainable development to a new level. In 2010, operating revenues and total profits chalked up a year-on-year rise of I. Increasing Operating Results in Response to the Crisis The impact of the global financial crisis on the chemical industry is still spreading. Faced with the periodic adjustment and capacity surplus of the chemical industry, ChemChina has made great efforts in tapping the market and strengthening its internal control and synergy, realizing a steady increase in benefits. In 2010, operating revenues and total profits chalked up a year-on-year rise of 29.8% and 64.9% respectively, seeing operating results reach a record high since the establishment of the Group Corporation and marking the effective fulfillment of value preservation and appreciation of Stateowned assets. 1. Growth Ensured via Market Expansion Faced with the adverse factors brought by the financial crisis, such as declining demand in the chemical market and the downslide of prices, ChemChina gave top priority to market sales and payment collection, introduced global best marketing practices, and consolidated and tapped the markets through a variety of measures, such as establishing a modern marketing service system, strengthening the marketing teams and stepping up the communications with distributors. Meanwhile, it has continuously promoted the name brand strategy to enhance the market reputation of its products and services and achieve the steady improvement of market performance. 21 and 29.8% 64.9% respectively, ...... Seeking Market Opportunities with Product Orientation In response to the market fluctuations and uncertainty imposed on the overall operation of the chemical industry by the international financial crisis, Nanjing Bluestar New Chemical Materials Co., Ltd. took active countermeasures, undertook careful planning and focused on the 4 aspects of optimizing the marketing strategy, ensuring the long-cycle operation of the plant, lowering cost and increasing benefits, making detailed market analysis to seek market opportunities and increase market shares through internal and external combination and from multiple angles and levels. A full view of BDO Plant of Nanjing Bluestar New Chemical Materials Co., Ltd. 2. Enhancement via Intensified Control ChemChina gives full play to the advantages of an intensive strategy and strengthens the dynamic monitoring and control of economic operations. It has established a 3-level decision-making mechanism involving the “Group-to-Enterprise” teleconferences held at the beginning and in the middle of each year, the operation working conference and the market information monitoring and analysis to promptly communicate information, analyze, study and coordinate the production and operation activities of the enterprise, achieve more timely and effective control of economic operations and further enhance business management. In view of the impact of the financial crisis, we held a Group-to-Enterprise teleconference involving more than 110 enterprises at the beginning of 2009 to discuss with them the major problems being faced and the possible countermeasures, bring into play the effect of mutual collaboration within the sector, rely on the specialized companies as a platform for concentrated procurement and sales of key products, lower cost, increase benefits and solve the specific problems at the forefront of production and sales. This has played a significant role in helping the enterprise tide over the difficulties for stable development. 3. Potential Increased via Internal Collaboration A strong measure against the crisis is to strengthen internal collaboration and sharing of resources. ChemChina gives full play to its advantages in industrial complementation, improves the management of internal collaboration and has effectively alleviated the impact of the financial crisis and increased the potential for sustainable development through mutual collaboration and support in equipment procurement, business development and other aspects. 2010 Sustainability Report 22 II. Building up the Strength of Primary Business through Structural Optimization An industrial structure that features a prominent primary business and strong market competitiveness is the core driver for the sustainable development of an enterprise. To continuously strengthen the competitive power of the primary business, ChemChina upholds the scientific outlook on development as guide, reinforces strategic planning and research, accelerates the restructuring of the industrial products and creates inexhaustible power for sustainable development. 1. “3+1” Strategy Boosting Industrial Restructuring In the early days of its establishment, ChemChina carried out the reorganization of business divisions and formed 6 business segments that include advanced chemical materials and basic chemicals according to the principle of highlighting primary businesses and specialized collaboration. Under the guidance of the scientific outlook on development, it has come up with a “3+1” industrial development strategy to gradually transform the existing business divisions into the industrial pattern that relies on material science as core, on life science and environmental science as future and on basic chemicals as strategic support to rationalize the business portfolio even more and further consolidate the foundation of sustainable development. 2. Enhancing Core Competitive Advantages via the Construction of Large Projects ChemChina targets industrial restructuring and enhancement of competitiveness in vigorously carrying out the construction of projects. In the 11th Five-Year Plan period, it completed 95 key construction projects and a number of technical transformation projects, which involved a total investment of RMB52.4 billion. Through the construction of the projects, ChemChina has managed to optimize its industrial structure, even more clearly highlighted its primary business, further enhanced the production capacity and competitiveness of dominant products and improved its core competitive advantages. In the 11th Five-Year Plan period, it completed 95 key construction projects and a number of technical transformation projects, which involved a total investment of 52.4 billion. RMB 23 Polyethylene (PE) Project Supporting Catalytic Pyrolysis Process (CPP) unit in Shenyang Chemical Industry Co., Ltd. This is the world’s first industrialized plant that uses paraffin-based atmospheric residues as raw materials in producing ethylene and propylene, which has opened up a new technological route for the large-scale production of light olefins. Catalytic Pyrolysis Process (CPP) of Shenyang Chemical Industry Co., Ltd. 3. Park Construction Boosting Optimization of Industrial Layout Starting from its development strategy, ChemChina combines competitive enterprises of strong industrial relevance and satisfactory investment returns with the local economy of sustainable development through scientific planning, unified arrangements and the full scope given to the driving effect of industrial clusters in vigorously carrying out the construction of bases and parks, effectively expediting the optimization of the entire industrial layout of the Group. Planning Map for the Parks and Bases of ChemChina Panoramic View of the New Plant in Nantong 2010 Sustainability Report 24 III. Allocation of Global Resources for International Operations Seizing hold of the opportunities for industrial transfer, restructuring and enterprise reorganization under the background of global economic integration, ChemChina has made energetic efforts to open up overseas markets, implement overseas M&A, increase the capability for global allocation of resources and further consolidate the foundation of sustainable development. 1. Export of Domestic Products ChemChina makes full use of State policies to open up international markets, promote the export of products such as agricultural chemicals, tyres and PVC and has won a good reputation for its “going global” initiative with high-quality products and services. Aeolus Tyre Co., Ltd. Enthusiastically Opening Up Overseas Markets The Aeolus booth at the World Truck Trade Exhibition in Canada Implementing the “going global” strategy, Aeolus has worked hard to increase the added value of its products by gradually rolling out high-end brand products, opening up markets through a variety of methods such as establishment of overseas franchise shops and website, specialized exhibitions, multimedia advertising and sponsorship of sports events, and strengthening the communications with its overseas distributors. Finally, it has succeeded in building up the “Made in China” prestige on the fiercely competitive high-end EU market, won public praise for the Aeolus brand on the overseas markets and effectively improved its market performance. Aeolus is now the No.1 brand of China on the overseas market for heavy-duty steel radial tyres. Aeolus sponsoring German Women’s Soccer Team 2. Import of International Resources ChemChina has drawn up the internationalized operation strategy that includes overseas M&A as the main content and succeeded in acquiring Adisseo France S.A.S and Qenos (Australia) Pty Ltd. Leveraging cultural fusion as a breakthrough point, it has realized the effective management of the enterprises acquired, given fullest play to the synergy resulting from the collaboration with domestic enterprises and promoted the common development of both domestic and overseas enterprises through integration of business, transfer of technology and import of management. 140 kt/a Methionine Project (under construction) in Nanjing 200 kt/a Organic Silicon Integrated Project (under construction) of Xinghuo ChemChina has built a methionine plant of world-class scale in Nanjing by using the worldleading patented technology of Adisseo France S.A.S for methionine production, ending the history of China’s prolonged reliance on the import of methionine. ChemChina has built and upgraded existing production installations in China by using the organic silicon technology of Rhodia i t a c q u i re d , t h u s h a v i n g i m p ro v e d t h e competitiveness of domestic installations on the global market. 25 IV. Development Foundation Tamped with Management Changes As a main line of work, management changes are the consensus we have reached under the multiple hits of the financial crisis, the periodic downslide of the industry and capacity surplus. The essence of management changes is the initiatives revolving around sustainable and profitable growth that are implemented in respect of the three crucial links that are organization, people and methods to tamp the foundation for sustainable development. 1. Continuous Promotion of Organizational Changes Organizational changes are the foundation of management change. In 2010, ChemChina adjusted the departmental setup and roles of the specialized companies according to the principle of specialization, standardization and centralization by drawing on the international best practices and adhering to the objectives of streamlined management hierarchy and improved organizational functions. Under a 3-level control mode, the enterprises of the Group below the third level were integrated. The series of organizational changes enhanced the control capability of the Group. Advancing Management Reform and Implementing Specialized Control System “Multifunctional Shift System” in nature is a reform of the management mode which aims to enhance the on-site production control, maximize the optimized operation of the entire system and achieve efficiency to the maximum extent. ChemChina Petroleum Development Corporation, Daqing Branch specified the relevant duties, operating rules and control procedures in its work plans of “Multifunctional shift system”, where (a) the level of section in the management process is removed; (b) the shift head is directly incorporated in the company management process; (c) the Technology Division of the Company was set up; (d) review is conducted on a quarterly basis on the performance of the technical management personnel of the fining installations. Since the adoption of the system, the Company has seen steady improvement in the sense of specialized control among its employees, and continued progress of its level of specialized control. 2. Intensified Changes in Human Resources Adapting itself for the new situation of economic globalization and competition internationalization, ChemChina has intensified its personnel strategy by establishing six working mechanisms to continuously push forward changes in human resources and provide management changes with strategic personnel support. 2010 Sustainability Report 26 Under the guideline of “concentrating cutting-edge resources toward outstanding entrepreneurs”, we promote the centralized management of legal persons and hire professional managers as the legal representatives of the enterprise to realize centralized and unified management, centralized sharing of resources, collaboration and optimization of business and maximization of the interests of the enterprises. By the end of 2010, 59 enterprises were reduced to 19 through the centralization of legal persons and the sales of these enterprises involving centralized legal persons accounted for more than 50% of the total sales of the Group. 3. Strengthened Financial Centralized Management While promoting the centralization of funds, we have improved the management of budget and final accounts, perfected the management of property rights and reinforced basic financial work to tamp the foundation for sustainable development. Update on Financial Centralized Management in 2010 4. Continuous Improvement The promotion of continuous improvement is the foundation whereupon ChemChina continuously moves toward the goal of becoming a first-rate chemical enterprise of the world. The Group carried out large-scale activities of continuous improvement to continuously strengthen cost control and enhance the quality of economic operation. By establishing a perfect working system, the Group covers the whole processes of production, technology, quality and procurement with lean Six Sigma management; carries out systematic training; develop Black Belt, Green Belt and Yellow Belt personnel; implements lean Six Sigma projects and use the lean Six Sigma methodology, tools and DMAIC skills to guide and encourage enterprise changes. In 2010, the Group achieved marked results in continuous improvement. 27 Achievements on Continuous Improvement made by ChemChina in 2010 Organized 243 training sessions and implemented 472 lean Six Sigma projects, which generated a total revenue of RMB380 million; ChemChina now has a total number of 134 Black Belt, 560 Green Belt, and 8,000 Yellow Belt; Implementing strategic outsourcing, which helped save a total cost of RMB372 million; Detail benchmarking management by benchmarking 182 products and installations, which achieved a compliance rate of 71.23%, saved a total cost of RMB496 million, an increase of 8.5% over the same period of the previous year; 14 projects from Nantong New Material, Siping Haohua, Haohua Yuhang, Zhenghe Petrochem, Aeolus Tyres, Dacheng Pesticide and others were selected as excellent Six Sigma projects for 2010 by the China Association for Quality; The Group Corporation was awarded as the Excellent Enterprise for Advancing Six Sigma Management in China in 2010 and received the Outstanding Contribution Award from ISSSP for Six Sigma. 5. Promotion of World-class Manufacturing Creating a first-rate world-class manufacturing system is the basis for the survival and development of ChemChina. The Group aligns itself with the first-rate enterprises of the world and uses a large number of measuring systems and benchmarking data based on the best practices of the manufacturing industry to guide the enterprises in improving their management rules and flow and enhancing the level of their operation management. By introducing chief manufacturing officers and first-rate international intermediary agencies, the Group places all the fields involved by the enterprises under the coverage of the ERP system to achieve the further improvement of personnel building, organizational building and information systems, gradually establish a corporate culture that is based on the rules for world-class manufacturing and lay the foundation of sustainable development for the progress of the enterprises toward internationalization. Promotion of World-class Manufacturing by Adisseo An Adisseo plant in Commentry, France Adisseo fully promotes world-class manufacturing, effectively implements the “zero accident” action plan and utilizes profit management tools and a pricing management system, there by continuously enhancing its competitiveness in terms of product quality, delivery to customers, cost management and employee satisfaction. The Group is spreading the successful experience derived from the experiment throughout the sector. 2010 Sustainability Report 28 6. Promotion of Comprehensive Risk Management Simultaneous with the progress of management changes, ChemChina activated the project of comprehensive risk management. By the end of 2010, it had essentially erected the comprehensive risk management system, formulated the Measures of China National Chemical Corporation for Risk Management, set up a risk database composed of some 600 risk events and put forth a risk response strategy that includes the “Researches on Promoting the Competitiveness of Business Divisions”. Meanwhile, the comprehensive risk control experiment was conducted in China Bluestar (Group) Co., Ltd. and Shenyang Chemical Co., Ltd. and laid a good foundation for the full promotion of risk management by the Group. 29 7. Acceleration of Informatization Reflecting the efforts made to energetically push forward organizational changes through informatization, ChemChina compiled and released the Guiding Opinions on the Informatization of ChemChina to sort out its business through informatization and realize the rebuilding of the enterprise on the basis of the advanced international management ideas and methods as well as the best practices of global industry that have been introduced. In 2010, seven informatization projects were completed, including the ERP and the OA office platform. China Bluestar Harbin Petrochemical Co., Ltd. speeds up its informatization With APS, MES, ERP as core system, information portal as link, OA and contract management software as expansion, independent software development as support, informatization construction of Harbin Petro has formed its unique ecosystem, which plays increasingly significant role in production and operation management. ERP system enables technicians to accomplish the report and collection of equipment maintenance information; production schedulers are able to easily create the production reports just by pressing a button; general manager office can send and receive documents rapidly through OA system; producing directors can monitor the flow fluctuation of various equipments through network in real time, and then give their adjustment orders. V. “4-in-1” Assurance for Lawful Operations An effective supervisory mechanism is the foundation for ensuring the lawful operation of an enterprise. Through the integration of departmental functions and optimized allocation of resources, ChemChina has set up a “4-in-1” supervisory mechanism that fits in with the modern enterprise system and has the characteristics of ChemChina to safeguard the good, rapid, sustained and healthy development of the Group Corporation. Operation Progress of the “4-in-1” Supervisory Mechanism of ChemChina in 2010 The “4-in-1” Supervisory Mechanism means the dynamic integration of the four supervising functions of “Disciplinary Inspection, Supervision, Auditing and Legal Compliance” so that each function can give a full play to its special roles and achieve comprehensive results through specialization and cooperation, and joint implementation of various measures in a bid to enhance supervision and auditing. Audit & Supervision In 2010, 1,174 audit programs were implemented, involving a total amount of RMB158.354 billion and recovering RMB25.892 million of losses. Efficiency Supervision The entire sector registered 292 key supervision projects, involving a total amount of RMB1.36 billion, avoiding RMB120 million worth of direct economic losses and recovering RMB6.164 million of direct economic losses. Legal Service Anticorruption In 2010, 31,062 contracts were examined, involving a total amount of RMB53.319 billion. Legal knowledge education was carried out to enhance the legal awareness and knowledge of the enterprises and employees. By the end of 2010, 27,567 people from the enterprises of the Group at various levels received anti-corruption education and 553 statements of anti-corruption responsibility were signed with the leaders at all levels. 2010 Sustainability Report 30 Scientific & Technological Innovation ChemChina regards scientific and technological innovations as the driver for its sustainable development. It works hard to improve the mechanism of scientific and technological innovations on the basis of scientific and technological orientation and indigenous innovation to boost the conversion and application of scientific and technological results, strengthen IPR creation and protection, expedite the scientific and technological progress of the industry and turn scientific and technological innovations into a powerful booster for the Group to face the “New Science, New Future”, change toward a “3+1”industrial pattern and create a first-rate international enterprise. Obtained 161 scientific and technological awards at the national, provincial and ministerial levels and been granted 2,822 patents, leading the central enterprises. I. Performance of Scientific & Technological Innovations Since its establishment, ChemChina has undertaken and completed some 1,600 major scientific and technological projects under the National “863” Program and the Science and Technology Supporting Program, developed a number of high-tech products and technologies with independent IPR, obtained 161 scientific and technological awards at the national, provincial and ministerial levels and been granted 2,822 patents, leading the central enterprises. In 2009, ChemChina was approved to be a national experimental innovation enterprise and included into the top three of the “100 Top Chinese Enterprises of Indigenous Innovation”. 31 II. Optimizing the Scientific & Technological Innovation System 1. Improving the Science & Technology Management System In its head office, ChemChina has a Department of Science and Technology, which is responsible for the reform and development of the scientific and technological system of the entire sector, building of the scientific research system, R&D of major scientific and technological projects, guidance and management of IPR and standardization endeavors. The specialized companies and the enterprises of research, development and production all have organs responsible for the management of their scientific and technological endeavors. 2. Building the Platform for Scientific & Technological Innovations ChemChina has 24 national-level transformed scientific research and design institutes, 2 State key laboratories for comprehensive utilization of industrial gas omissions and marine coatings respectively, 9 national-level engineering (technological) research centers that focus on C-1 chemistry, reaction injection molding, organic silicon, force structure engineering plastics and more than 40 engineering/technical research centers of industries, provinces and cities. Additionally, ChemChina led the formation of 11 strategic alliances for technological innovations in industries that include the pesticides industry. Seven companies including Aeolus Tyres, Guilin Rubber, Yiyang Rubber, and Xinghuo Organic Silicon Company have been certified as national-level enterprise technological centers. Nine companies including Qingdao Huanghai, Tianhua Institute, Bluestar Chenguan, Ocean Research Institute, Hebei Shenghua and others were approved by the State to host post-doctoral R&D work stations, ranking high in central enterprises and the chemical industry in terms of comprehensive strength of scientific research. In the 11th Five-Year Plan period, ChemChina invested a total of RMB12.454 billion in science and technology, averaging an annual increase of 14.5% and accounting for 2.14% of the sales revenues on average. 3. Increasing Capital and HR Investment in Scientific & Technological Innovations Scientific and technological innovations are inseparable from stable support of funds and personnel. In the 11th Five-Year Plan period, ChemChina invested a total of RMB12.454 billion in science and technology, averaging an annual increase of 14.5% and accounting for 2.14% of the sales revenues on average. Meanwhile, it has introduced and fostered outstanding scientific and technological personnel, and by means of setting up post-doctoral R&D work stations, fostered a group of innovative research talents in the chemical industry who possess strong capability, practicing capability and foresight. In 2010, the Group had 5,649 R&D personnel and 17,796 engineers and technicians. 2010 Sustainability Report 32 III. Promote the R&D and Application of Science & Technology After years of accumulation of technical innovations, the Group has made crucial technical breakthroughs in six major business fields, including new chemical materials and rubber products and formed a number of competitive technologies that reach the advanced levels both at home and abroad. These technologies have been put into fruitful industrialized application and expedited the common progress of the Group, the industry and the society while supporting the development of the primary business. The voltage transformation absorption separation technology developed by Sichuan Tianyi Science & Technology Co., Ltd. has found widespread use in a number of industries, such as chemical engineering, metallurgy and petrochemical engineering, in more than 20 provinces, municipalities and autonomous regions. So far, over 1,300 plants have been sold at home and abroad. In particular, the large voltage transformation absorption plant has replaced imported plants in petrochemical and other industries to become the main force for gas separation in our petrochemical industry. 33 IV. Intensifying IPR Management In 2010, the Group 825 patents, including 503 invention patents, and was granted 509 patents, including 313 applied for invention patents. Greatly valuing the role played by IPR in protecting the technical innovation of enterprises, promoting the conversion of achievements and enhancing core competitiveness, ChemChina has formulated its IPR strategy and established the mechanism for IPR creation, application, management and protection. It set up the “ChemChina Patent Award” to encourage the specialized companies to develop and apply for patents. In 2010, the Group applied for 825 patents, including 503 invention patents, and was granted 509 patents, including 313 invention patents. V. Promoting Sci-Tech Progress of the Industry ChemChina regards it as its own mission to boost the scientific and technological progress of the chemical industry and has set up the “ChemChina Scientific & Technological Fund” and the “ChemChina Scientific & Technological Award” that are oriented toward the whole society and used to support and encourage the scientific and technological innovation and application in the industry. They have played an effective role in promoting and stimulating the scientific and technological progress of the industry. China Chemical Science and Technology Fund In June 2005, the Group established the China Chemical Science and Technology Fund in a bid to support innovation projects in the chemical industry as well as related industries. By the end of 2010, the Group extended its support to 36 projects with the fund, including the “technology for the recycled use of the treated water from chloroprene rubber production” of the Bluestar Engineering Company, the “project of treating waste water from high concentration hyper saline acrylic acid production using biochemical method” of the Shenyang Paraffin Wax Chemical Co., Ltd. These projects all focused on the research of waste water treatment and recycled utilization, and made helpful explorations for reducing pollution and emissions and cleaning development of the industry. ChemChina Scientific & Technological Award In October 2005, ChemChina launched the award with the approval of the Ministry of Science and Technology. It is presented to the entities and persons who have made significant contributions in chemical scientific research and technological development, the application and promotion of the achievements of advanced science and technology, and the completion of major scientific and technological projects. In 2010, the Group presented the award to 39 winners for the 2009-2010 period after review, including 2 first awards, 14 second awards, 22 third awards and 1 special award. 2010 Sustainability Report 34 Work Safety During its development, ChemChina has always adhered to work safety as the precondition, upheld the safety notion of “Cherish life, enjoy living. We don’t want profits with blood”, explored the establishment of a perfect safety management system, constantly strengthened safety management, focused on improving the occupational safety and health of its employees and worked hard to create a first-rate international chemical enterprise of intrinsic safety. ..... and lowered the accident mortality rate per 1000 people from I. Performance of Work Safety ChemChina has always put work safety at the top of the list, carried out operations according to the work vision of “zero death” and “zero accident” and striven to build a long-term mechanism of work safety. In the 11 th Five-Year Plan period, the Group invested a total of RMB2.23 billion in work safety, experienced not a single major safety accident and lowered the accident mortality rate per 1000 people from 0.09‰ in 2008 to 0.02‰ in 2010. II. Improving the Safety Management System 1. Establishment of SHE Management System For the purpose of system building, ChemChina established the SHE (safety, health, environment) management system with its own characteristics in early 2010 on the basis of the existing GB/T28001 Standard for Occupational Health and Safety Management System and GB/T24001 Standard for Environment Management System and Guide to Use by absorbing the successful practices and experience of the overseas enterprise Qenos in combination with its informatization efforts, thereby laying a solid foundation for improving safety management. 35 0.09‰ in 2008 to 0.02‰ in 2010. Safety, Health and Environment Management System 2. Implementation of the Work Safety Responsibility System ChemChina and its subordinate enterprises at all levels have set up the Safe Production Committee, which is manned by full-time or part-time personnel. The Group has signed the statement of responsibility for work safety objectives with the relevant principals, which clarifies the persons responsible, responsibility objectives and accident control indexes and incorporates the administrative responsibility for safety accident into review and assessment. 3. Adherence to “Three Simultaneous” in Safe Production ChemChina adheres to the “Three Simultaneous” examination system for the safety and occupational health of projects in strict compliance with the relevant State regulations. It has screened the in-progress chemical projects of the entire sector and requires that all such projects must strictly implement the “Three Simultaneous” rule to move the threshold of safety management up to the inception of project construction and enhance the intrinsic safety of the projects. III. Intensifying Work Safety Management 1. Standardization of Safety ChemChina implements the Guiding Opinions on Further Strengthening the Safety Standardization of the Enterprises of Hazardous Chemicals promulgated by the State Administration of Work Safety, carried out safety standardization in an all-round manner and improved its safety management procedures in 10 aspects, including management rules, training and education, occupational hazards, etc. In 2010, 33 enterprises of hazardous chemicals carried out safety standardization and 23 of them passed the acceptance check of work safety standardization, showing a compliance rate that leads all central enterprises. 2. Elimination of Hidden Safety Problems General Manager Ren Jianxin conducts focus research on work safety at the Bluestar Chenguang Chemical Research Institute ChemChina persists in treating the elimination of any hidden safety problem as an important part of its daily safety management and has shaped a variety of inspection forms, e.g. regular self-check, mutual inspection between the companies and selective inspection by leaders. In 2010, the leaders of the Group Corporation led groups of people in inspecting 42 key enterprises, where they discovered 3,076 hidden problems. The enterprises organized 8,568 safety inspections and eliminated 12,570 accident potentials. 2010 Sustainability Report 36 3. Reinforcement of Emergency Management Emergency management is the most important line of defense in work safety. ChemChina has set up files of major danger sources and the emergency management system, compiled the site emergency rescue plan for the major danger sources, provided emergency rescue equipment and conducted site emergency drills in a planned way to enhance the accident-handling capability of the employees and sharpen their safety awareness. Emergency Management of the Group in 11th Five-Year Plan Period Liquid chlorine leak emergency drill site of Haohua Yuhang Chemical Co., Ltd. 4. Innovations in Safety Control Measures ChemChina has innovated in the safety control measures and worked hard to improve the scientificity and degree of all-member participation of safety management through HAZOP analysis experiment, reporting of minor safety accidents and other measures to effectively prevent risks and accidents in work safety. IV. Focus on Occupational Safety & Health The engineers of Tianjin Bluestar Refinery are inspecting the safety of major production devices ChemChina pays close attention to the occupational safety and health of its employees, earnestly implements relevant State laws and regulations, improves the occupational safety and health management system, steps up labor protection, organizes regular checkup and takes out health insurance for the employees so that great progress has been made in the occupational safety and health of the employees. Occupational safety warning sign on the worksite of ChemChina Agrochemical Corporation 37 Employee checkup organized by ChemChina Rubber Corporation 2010 Sustainability Report V. Building a Corporate Safety Culture The building of a safety culture is a consistent effort of ChemChina. By continuously carrying out education, training and publicity activities, it has infused safety awareness into the daily work of the employees and formed a distinctive safety culture. 2010 Sustainability Report 38 Environmental Protection ChemChina attaches great importance to the major environmental issues of the world, such as ecological protection and climatic changes, and vigorously carries out the building of a resources-saving and environment-friendly enterprise under the guidance of the “Zero Discharge” concept and on the basis of systematic, informatized and benchmark-based environment management. It has given full play to its advantages in scientific and technological R&D, opened up a new market for environmental protection and formed new business growth platforms, thus promoting the coordination between the development of the Group and environmental protection. I. Management Concept of “Zero Discharge” By putting forward the “Zero Discharge” management goal to the whole society, we aim to change the impression that the “chemical industry is equal to pollution and vice versa” in people’s mind through self-driving, self-stimulation and self-restraint so as to exhibit the new concept and social values of ChemChina as a central enterprise for environmental protection. ——Ren Jianxin, General Manager of ChemChina As a backbone enterprise of China’s chemical industry, ChemChina deems the promotion of the green transformation of the industry as its unshirkable responsibility. In January 2008, ChemChina took the lead in the industry to advance the “Zero Discharge” management notion to commit itself to achieving maximized resources benefits and minimized pollution emission with advanced management and technology. The Group has established a strict project exit mechanism to gradually phase out devices of high energy consumption and high emission from the production field. Meanwhile, it has actively explored the technology for chemical “Zero Discharge” and built a number of projects of “Zero Discharge” of wastewater, including Aeolus, playing an exemplary role for the other enterprises in the industry in saving water resources and protecting water environments. 39 Wastewater “Zero Discharge” Project of Aeolus Tyre Co., Ltd. II. Intensifying Environmental Management 1. Systemized Environmental Management On the basis of the ISO14000 environmental management system, ChemChina has initially formed the SHE (safety, health, environment) management system that has the characteristics of ChemChina and meets the requirements of State laws and regulations by studying and drawing on the merits of the SHE management system of advanced enterprises, which is implemented throughout the Group, promoting the systemization of environmental management. 2. Informatized Environmental Management ChemChina is one of the central enterprises that are the first to achieve the online access to modules of the SHE management information system. It has set up a network platform that covers the head office, secondary specialized companies and tertiary subsidiaries and integrates the collection, summarization, statistical analysis and daily management of environmental information, realizing the fast and accurate submission and feedback of information on environmental protection and greatly improving the efficiency of environmental protection management. 3. Benchmark-based Environmental Management Environmental benchmarking management is an important task that ChemChina has always adhered to. Under the guiding idea of “aligning the benchmark with the advanced international level” in regard to the consumption of energy and raw materials, the Group has set up a long-term benchmarking management mechanism to “compare with advanced practices, analyze gaps, make constant improvements to surpass these”. The direction of improvement has been further clarified and the mode of environmental management has been optimized through the benchmarking. In 2010, Cangzhou Dahua Group Co., Ltd. promoted energy efficiency benchmarking, fixed benchmarking values, took measures for energy saving and consumption reduction, caused the decline in the consumption of energy and materials of primary products and achieved satisfactory results in benchmarking management. 2010 Sustainability Report 40 III. Building an Resource-saving and Environment-friendly Enterprise 1. Promoting Energy Saving and Emission Reduction ChemChina set up a leading group for energy saving and emission reduction led by the general manager of the Group Corporation and formed a management system of energy saving and emission reduction that features unified leadership and collaboration among functional departments based on distribution of responsibilities. The enterprises at all levels sign annual statement of responsibility for the objectives of energy saving and emission reduction to incorporate the indexes for the two tasks into the performance examination of the leading bodies of the enterprises. While premier support is given to projects of energy saving and emission reduction in newly launched projects, strong efforts have been made to implement the technical transformation for energy saving and emission reduction. In 2010, the comprehensive energy consumption of every RMB10,000 of output value fell by 47.76% and the emission load of wastewater, COD and SO2 dropped by 17.9%, 28.8% and 22.1% respectively from 2005, reaching the objectives for energy saving and emission reduction set in the 11th Five-Year Plan period. Shenyang Chemical is a participant in the “National Energy Saving Campaign Involving 1000 Enterprises” designated by five ministries/commissions, including the National Development & Reform Commission. For complete attainment of the objectives for energy saving and emission reduction set in the 11th Five-Year Plan period, it invested more funds and used technological innovation to push forward energy saving and emission reduction. In 2006~2010, it invested RMB120 million in completing 45 key transformation projects of energy saving and emission reduction, creating RMB24.68 million of annual benefits on average. 2. Implementing Clean Production ChemChina treats the examination of clean production as an important part of its energy saving and emission reduction efforts and has drawn up the “Three-Year Plan for Examination of Clean Production” to enable all the subordinate enterprises producing hazardous chemicals to pass the examination of clean production by 2012. By the end of 2010, 74% of such enterprises passed the examination of clean production at the provincial/city level. 3. Developing the Circular Economy Adhering to the principle of reduce, reuse and recycle, ChemChina promotes the comprehensive utilization of wastewater, waste gas, waster residues and byproducts and has created a large number of model enterprises of the circular economy, including Hunan Xiangwei Co., Ltd., Hebei Shenghua Chemical Co., Ltd. and Jiangxi Xinghuo Organic Silicon Factory. At the same time, it took advantage of the relocation and nonlocal reconstruction of the enterprises to optimize industrial layout, introduce resources regeneration projects and form the industrial park of the circular economy for mutual benefit and intergrowth. 41 Hunan Xiangwei Co., Ltd. --- Circular Economy Leading to Win-win Outcome in Environmental Protection and Economic Benefits For a long time, the company has actively responded to the State call for energy saving and emission reduction, made innovations in its development thinking, expanded recycling economy and markedly reduced the consumption of resources and the emission load of pollutants. The “three wastes” have become regenerated resources that can be utilized, obtaining a win-win outcome in both environmental protection and economic benefits. 4. Boosting Low-carbon Innovations ...... reduce the emission of nitrous oxide by 500 tons each year in five years’ time, equal to 155,000 more than tons of carbon dioxide. ChemChina focuses on technological and managerial innovations as breakthrough point in its vigorous pursuit of clean development projects. In 2007, Heilongjiang Heihua Group Co., Ltd. signed a CDM project agreement with Mitsui & Co. to reduce the emission of nitrous oxide by more than 500 tons each year in five years’ time, equal to 155,000 tons of carbon dioxide. The Group also promotes the experiment of carbon footprint calibration to lay a foundation for the carbon reduction efforts of the entire sector. “Carbon Footprint” Initially Measured & Calculated by Hebei Shenghua Chemical Co., Ltd. This is the only pilot unit carbon footprint survey of the national chlor-alkali industry. In 2008, thanks to the joint efforts made by the experts and technical personnel of related fields, the carbon footprint of each ton of PVC resin has been initially measured and calculated, and was found to be equivalent to 1,467.79kg of carbon dioxide. The result provides a measurement and calculation benchmark for the lowcarbon development of the chlor-alkali industry. 2010 Sustainability Report 42 5. Practicing the Green Offices Solution ChemChina promotes green offices in its everyday work. In its head office, an energysaving group was set up for the economized use of water, electricity and gas in the building. While effectively reducing the consumption of energy and materials in the offices, it also pays attention to cultivating the awareness and habits of the employees for economization and environmental protection. Major Measures for Green Offices in the Head Office of the Group IV. Opening up Environmental Protection Market 1. Developing New Technologies for Environmental Protection ChemChina carries out the R&D of technologies for environmental protection at all levels that cover the sources, processes and terminal control and has formed a number of competitive technologies for environmental protection with satisfactory environmental benefits and promising application prospects, including the technologies for industrial cleaning, water treatment and seawater desalination. These technologies have found extensive industrialized use, enabling the Group to occupy a place on the environmental protection market and make enormous contributions to the environmental protection undertaking of the whole society. Liquid separation membrane and water treatment technology These have been used successfully in the rainwater drainage works of the “Bird’s Nest”, one of the buildings for the Olympic Games, the steel-making wastewater recovery project of Taiyuan Iron & Steel Works and other renowned water resource utilization projects of China, representing the helpful explorations made for developing the circular economy of the whole society. Anti-osmosis seawater desalination technology The technology was used in more than 70% of China’s seawater desalination devices, including the first 100-ton-class project and all the way to the 50000 ton/day Caofeidian project, so far the largest membrane seawater desalination project in China. 43 Roof-top view of ChemChina’s Head Office building Technology of comprehensive use of yellow phosphorus tail gas The model installation for purifying and utilizing yellow phosphorus tail gas built in Kaiyang, Guizhou, the first of its kind in the world. After its capacity extension, the installation will utilize more than 65 million Nm3, and reduces approximately 356 tons of phosphorus, sulfur, arsenic, and fluoride each year. The technology was included in the 2009 China List of Advanced Model Technologies for Pollution Control. 2. Developing Products for Energy Saving and Environmental Protection These products have the merits of lowering energy consumption and reducing emission and represent an important direction for future restructuring and industrial development. ChemChina has intensified the development of products for environmental protection, formed a product family that includes ionic membrane electrolyzers, green environmentally-friendly tyres and reverse osmosis membranes, optimized product mix and promoted the formation of the “3+1” strategic pattern. Membrane Polar Distance Ionic Membrane Electrolyzer Included into the New Products of the Year by the Ministry of Science & Technology Beijing Bluestar Chemical Machinery Co., Ltd. has developed the NBZ-2.7 membrane polar distance bipolar ionic membrane electrolyzer, which saves 3~5% energy compared with other similar products and can compete with similar foreign products. Its promotion and application has great significance for eliminating the backward production capacity of our chlor-alkali industry and lowering energy consumption. 3. Providing Environmental Protection Consulting Services ChemChina has integrated its managerial and technological advantages to provide environmental protection consulting service in the fields of the audit of energy saving and emission reduction and the management of energy resources under contract. It has made helpful explorations for enhancing the environmental protection of the chemical industry. ChemChina Information Center Serving Low-carbon Development 2010 ChemChina Information Center is the largest organization of China’s chemical industry for the collection, study and service related to comprehensive information resource. Enthusiastically answering the strategic requirements of the State for energy saving, emission reduction and low-carbon economy, the center set up ties of strategic cooperation with the China National Institute of Standardization and BSI in 2008 to carry out the calculation and evaluation of carbon footprint in chemical enterprises. Starting from 2009, it set about conducting energy audit and pooled domestic and foreign experts for gradual expansion of the domestic market. By now, the center has successfully completed the energy audit and planning for two enterprises to become the pioneering enterprise of the Group for environmental protection consulting services. Sustainability Report 2010 Sustainability Report 44 Employee Care Employees are the most important asset and resource with which ChemChina achieves sustainable development. The Group has firmly established the notions of “People Oriented Approach” and “Everything is Good for Something”. It safeguards the rights and interests of its employees and pays much attention to their sustained growth and career development. It has brought up a group of employees that is talented, efficient, high in quality and rational in structure. By the end of 2010, ChemChina had 140,692 employees. I. Safeguarding the Rights and Interests of the Employees ChemChina conscientiously implements labor laws, regulations and policies, strengthens the management of labor contracts, improves the employment system, opposes discrimination and forced labor of any form, and pays social insurance premiums and public accumulation funds for employees in full and on time. The entities with the necessary conditions also take out supplementary medical insurance for their employees. ChemChina safeguards the right of its employees to take part in democratic management, continuously improves the supervisory mechanism for democratic management in the basic form of the Employees’ Congress, holds various kinds of symposiums for employees on a regular basis, widely solicit their opinions, and gives full scope to the role played by the employees in democratic participation, management and supervision during the reform and development of the enterprises. In 2010 the Employees’ Congress of ChemChina was convened in Beijing II. Increasing the Introduction of Talents ChemChina actively creates job opportunities for the society to alleviate employment pressure. Upholding the notion that “employees are a strong support of an enterprise”, it focuses on optimizing the structure of personnel through the introduction of talents by increasing the employment proportion of master’s degree holders or higher-level talents and has established a complete mechanism for the introduction and employment of talents under an open, fair and just principle. In 2010, the Group employed 953 university graduates through campus recruitment. 45 Expatriate senior executives and heads of overseas companies attending the 2010 working conference of the Group Introducing the global best practices is an important initiative of ChemChina for promoting sustainable development, while the energetic introduction of best international talents is the key in this regard. Since 2008, the Group has introduced professional innovative talents and senior professional managers by appointing them as the CXO (Chief X Officer) of the Group or its subordinate enterprises and also working as “tutors” or “coaches”to cultivate their successors. By the end of 2010, 21 overseas professional managers had been introduced, with 7 being included into the State “1000elite Program”. III. Promoting Employee Development 1. Strengthening the Training of Employees ChemChina has set up a fairly complete personnel training mechanism and persists in carrying out systematic, all-round and multi-level employee training through basic level training plan, young and middle-aged cadres training program, orientation training of new employees, remote online training of job foremen, participation in remote education through advanced business management classes held jointly by SASAC and the Open University of Hong Kong to enhance the vocational quality and knowledge of the employees. “5 Half-Year” Grassroots Training Program To make sure that the employees of the Group have rich experience in grassroots work, ChemChina started the “5 half-year” grassroots training program for graduates in 2004, meaning that the graduates who are new entrants into the Group should work for half a year in the head office of the Group or any ssubsidiary and for half a year in a grassroots unit in each of their first 5 consecutive years. Route of “5 Half-Year” Grassroots Training All-round Training System of ChemChina Recipients of Training Type of Training Content of Training Comprehensive Quality Training Enterprise profile, corporate culture, enterprise specifications, industrial knowledge, language skills, orientation training of new employees Young employees Business Skill Training Onsite management of teams, knowledge about corporate strategy, technical renovation and team innovation, time management, remote online training of job foremen of Central State-owned Enterprises for management capability certification Frontline employees and business backbones Management Capability Training Leadership and implementation capacity, change management, Six Sigma training Middle and high-level managerial personnel “By modestly learning and seeking advice from the experienced veteran workers, we can learn a lot that we cannot learn from textbooks to combine theories with reality.” “Get adapted first before creation; blend in first before harvest.” --- Department of Science & Technology Zhang Li --- Planning & Development Department Wu Zhenhua 2010 Sustainability Report 46 Training Class of Young and Middle-aged Cadres In March 2008, ChemChina teamed up with the Party School of the Central Committee of C.P.C. to launch the training class of young and middle-aged cadres, providing its managerial personnel with the opportunity for a half-year of off-job study, foster their strategic thinking and increase their development potentials. By the end of 2010, the class had been held 6 times and 450 people had received the training. 2. Valuing Career Development “Training and bringing up a large number of talents fit for international competition is the foundation and guarantee for reaching the goal of building a century-old chemical enterprise.” ——Ren Jianxin, General Manager of ChemChina ChemChina works hard to provide its employees with a career platform and development space by broadening the channels of occupational development and making multi-level and all-round improvement of the mechanism for the development and stimulation of talents, including benefits, career and spirit. The measures taken to inspire the work enthusiasm of the employees and ensure the sustainable development of talents include the program of human resources change and career planning, successor program, leadership development program, backup talent fostering project and selection of “ChemChina People”. Group employees attending a Six Sigma belt training session 3. Persisting in the Localization of Overseas Employment In the operation of its overseas companies, ChemChina persists in using local employees and safeguards their rights and interests. It also increases the communications and exchanges with overseas employees in various ways, e.g. holding employee symposiums and inviting trade union representatives to visit China, which have strongly pushed forward local social employment and economic development. IV. Focusing on Care for Employees 1. Proper Settlement of Employees In the course of M&A, reorganization and management changes, ChemChina persists in the notion of “never pushing a single employee out to the society”, combines the strict observance of relevant State policies with the respect for the personal desire of the employees and provides proper settlement for redundant employees in a variety of ways. The people needed for new projects should be sourced from the existing employees of the enterprises as far as possible so that reemployment is possible within the enterprises. “Malan Noodles”—Embodiment of a Distinctive Way of Settling the Employees In 1995, Bluestar Cleaning Company (predecessor of China Bluestar (Group) Co., Ltd.) created Malan Noodles to solve the settlement of redundant employees, which the laid-off employees enjoy priority in operating. As a mode of employee settlement peculiar to Bluestar, more than 400 chain outlets of Malan Noodles have been set up across the country, creating more than 10,000 jobs. While boosting the development of the enterprise, these outlets have also contributed to the building of a harmonious society by providing job opportunities. 47 Scene of the assembly held in June 2009 marking the activation of the Successor Program and Leadership Development Project of Bluestar and CHC 2. Helping Needy Employees ChemChina works hard to create a harmonious working atmosphere, values the help given to its employees and increases the cohesion of the enterprise among the employees in diversified ways, e.g. providing the needy employees with schooling subsidies for their children, paying support money to needy employees and retired workers, and setting up aid funds for those in exceptional poverty. Xiao Xie, one of the aid recipients, is now a student of Xiamen University Fujian Sanming Doublewheel Chemical Machinery Co., Ltd. kicked off its “Student Aid” program in 2001, which provides financial aid for the children of needy employees studying at university. By the end of 2010, the program allocated RMB160,000 to such students. Taizhou No. 7816 Factory carries out a wide range of activities to enhance the ideological and cultural quality and skills of the employees, relieve them of psychological pressure, solve their conflicts and difficulties, and provide support for the building of a harmonious and stable group of employees. In May 2010, the factory was granted the title of “National Model Home of Employees” by the AllChina Federation of Trade Unions. V. Building Corporate Culture ChemChina holds that corporate culture is the core competitiveness of an enterprise. In prolonged practices and development, it has extracted a number of distinctive and easily transmittable ideas of corporate culture and built a culture system of credibility and honesty peculiar to ChemChina, thereby providing ideological support and power for the sustainable development of the Group. The Group attaches much importance to the life quality of employees and enriches their recreational and cultural life by building the employee reading room and holding cultural and sports activities. It has also created a website using the three languages of Chinese, English and French, opened a mail service for overseas employees and sends the English newsletters of the enterprise to strengthen the exchanges and fusion with the overseas enterprises and increase the understanding and recognition of the corporate culture of the Group by the overseas employees and communities. Above: On August 20, 2010, Aeolus Tyre held a line dance contest for its employees Below: The employees of Daqing China Bluestar Petrochemical Company performing the program Song & Dance, which they had compiled by themselves, at the art festival entitled “I grow up together with the enterprise” in celebration of the 50th anniversary of the factory Library of Bluestar (Beijing) Chemical Machinery Co., Ltd. To widen the perspective of the employees and broaden their minds, ChemChina has built the “Employee Reading Room” and encourages them to pursue lifetime study, read more books and read good books, and adapt themselves for the development of the times through continuous innovations and studies. 2010 Sustainability Report 48 Social Contributions Based on its own cutting-edge developments, ChemChina makes great efforts to fulfill its social responsibility as a corporate citizen, improves the service system, works closely with the stakeholders, and blends into local communities to achieve the sustainable, coordinated and joint development between the enterprise and the society. I. Improving Customer Service As an enterprise located at the middle part of the product chain, ChemChina upholds the idea that “Product Quality is as Important as People’s Morality”, continuously improves the quality management of its subordinate enterprises, strengthens customer service and assists customers in standing out amid fierce market competition. Some enterprises have gradually established a scientific and standardized customer management system to promptly find out about customer needs, develop new products from the perspective of satisfying customers, realize personalized customization, increase the added value of products and achieve life-time customer satisfaction. The purchasing change project of China Bluestar Group won the award nomination of Chartered Institute of Purchasing and Supply (CIPS), the world’s largest purchasing organization, for 2009 best purchasing operation. This is the first time that a Chinese enterprise has ever been nominated. II. Implementing Responsible Purchasing Persisting in fair, open and just purchasing, ChemChina introduces strategic suppliers and signs strategic agreements for products of high universality, carries out centralized bid invitation and strategic purchasing, performs purchasing contract in good faith, strengthens the monitoring of suppliers in respect of safety and environmental protection, brings in third-party quality inspection and testing institutions and has preliminarily realized effective control over the purchasing business of its subordinate enterprises for mutual benefits and win-win common growth. III. Strengthening Cooperation with Multiple Parties ChemChina vigorously cooperates with the stakeholders, improves the mechanism for enterprise-government communications and collaboration, intensifies bank-enterprise cooperation, deepens the cooperation among the industry, universities and research institutes and expands the cooperation in the industry for a mutually-beneficial and winwin result and promotes the common development of itself, the industry and the society. 49 On July 7, 2010, the People’s Government of Gansu Province signed a framework agreement for strategic cooperation with China National Chemical Corporation IV. Being a Global Citizen 1. Construction of Overseas Communities The overseas enterprises under ChemChina have inherited the consistent goal of the Group for carring out social responsibility. They value environmental protection, use their best efforts to safeguard the legitimate rights and interests of employees, take an active part in social welfare programs, work hard to realize safe and healthy development, clean production development and environment-friendly development, effectively handle the relationship between the internationalization and localization of the enterprises, solve cross-cultural conflicts, and promote the harmonious development of the enterprises and the overseas communities. Qenos often sends its employees to public good activities, including the Run for the Kids, a donation campaign in Melbourne, the City to Surf in Sydney, the “Ride to Work Day” and other community activities. Through the “Scientists in Schools” program, it provides young students with employment guidance or academic help, thereby contributing to the local communities. Employees of Qenos taking part in the “Run for the Kids” donation campaign in Melbourne, Australia 2. Exchanges of Diversified Cultures ChemChina strongly pushes forward the communications and exchanges with overseas enterprises and employees by inviting their trade union representatives to visit China, holding the Bluestar Summer Camp and jointly carrying out cultural and sports activities to expose overseas employees to the profound traditional Chinese culture and the affinity of ChemChina, which increase mutual understanding and trust, boost the organic fusion between Chinese and western cultures and help give play to the synergy of overseas M&A. V. Going All Out to Contribute to the Society Chinese and foreign employees of Jiangxi Spark Organic Silicon Factory carrying out cultural and sports activities 1. Responding to Natural Disasters As a responsible corporate citizen, ChemChina reacted instantly when natural disasters struck and contributed to the society by organizing donations within the Group. In 2010, the Group donated a total of RMB5 million to help fight against natural disasters such as the drought in the southwest and the earthquake that hit Yushu, Qinghai Province. Several enterprises affiliated ChemChina are located in Sichuan and Gansu. At the time of the natural disasters, they organized self-rescue and tried hard to calm the residents in the stricken areas. ChemChina also organized the enterprises affiliated it to produce and transport materials and daily necessities that were urgently needed for the stricken areas, including purified water, disinfectant, tyres, gloves and prefabricated houses, strongly supporting the relief efforts of the governments at all levels. 2010 Sustainability Report 50 Unyielding Spirit --- Earthquake Relief Work of Qingping Phosphorus Mine Deyang Haohua Qingping Phosphorus Mine Co., Ltd. is less than 40km away from the epicenter of Wenchuan earthquake, which caused casualties of nearly 300 people and RMB410 million of direct property losses to the mine. After the occurrence of the earthquake, the mine immediately activated the response plan to sudden disasters, made utmost efforts to find and rescue the buried employees and the people in surrounding areas, quickly set up makeshift plastic sheds and shared with the victims the anti-flood food reserves to tide over the difficulties. After learning of the disaster, the Group immediately contacted the related authorities to airdrop drinking water, food and drugs and conducted coordination for the rescue troops to get into the mine, where they evacuated all the trapped employees and their dependents and villages down the mountains, including 221 employees and their dependents and more than 3,000 local villages. In the post-disaster reconstruction, the Group carried forward the spirit of “unite and work together to tide over difficulties” and provided the employees of the disasterstricken enterprise with temporary employment within the Group or opportunities for remote training so as not to increase the burden of the local government in the settlement of the employees. By August 2010, 212 employees of the mine had been transferred to more than 60 enterprises under the Group. Qingping Phosphorus Mine resumed normal production on November 22, 2008 “Fulfillment of social responsibility not forgotten in rescue efforts; true quality of central stateowned enterprises revealed in the disaster.” --- Party Building Work Bureau, SASAC “Earthquake Relief Deeds of Sichuan Qingping Phosphorus Mine under China National Chemical Corporation” “You deserve the title of central enterprise. In normal times, you show care for our production and life; in the disaster, you treat us as family members.” --- A victim near Qingping Phosphorus Mine after 5.12 earthquake 2. Enthusiasm for Social Welfare ChemChina enthusiastically takes part in public good programs, persists in alleviating the poverty of designated recipients and organizes its employees to take part in voluntary services, e.g. blood donation, assistance in traffic control and nursing the elderly without family in the communities, doing all it can to repay the society. CHC Assisting Poverty-stricken Old Revolutionary Base Area in Economic Development In 2002, China Haohua Chemical (Group) Corporation set up the Poverty Relief Office to focus on helping Pingshan County, Hebei Province, which is the object of its poverty alleviation efforts and an old revolutionary base area. It invested RMB1 million in building a pig farm for Beigunlong Village and Taya Village. With a scale of 2,000 pigs/year, the pig farm can bring RMB100,000 ~ 200,000 of revenues to the poor villages, causing great changes in their appearance. Bluestar Group Tied up with Poverty Relief Area to Help Gulang County Develop Capacity for Growth Since 2003, China Bluestar Group has tied up with Gulang County in Gansu province to help it relieve poverty. It focused on helping the area develop its own capability for growth and relieve the local residents' poverty by providing financial support, materials and intellectual resources. On October 21, 2010, Bluestar Co. Ltd. donated 20 tractors to the county on behalf of the Bluestar Group for farming. 51 In August 2010, Guilin Rubber Machinery Factory donated RMB30,000 of cash to its object of poverty alleviation efforts, Mengdong Vi l l a g e ( D o n g e t h n i c g ro u p ) , P i n g d e n g Township, Longsheng County, Guilin, Guangxi Province as funds for fixing up its cultural facilities 2010 3. Wholehearted Contributions to the Communities Sustainability Report As a responsible central state-owned enterprise, ChemChina together with its subordinate units has actively performed the responsibility of creating a harmonious society. While focusing on its own development, it also pays great attention to its CSR, advocates responsibility-guided care and satisfies the development needs of the local community. Haohua Yuhang Chemical Co., Ltd. Ensuring Heat Supply to Residents Despite Its Own Operation Difficulties The company undertakes the supply of most of the heating for Jiaozuo, Henan Province. In the second half of year 2008, the financial crisis inflicted a strong impact on its business operations --- production equipment was running far below capacity and funds were in serious short supply. In spite of the impasse of all-round loss and forced restriction or even halt of production, it still ensured the heating gas supply to the residents at the existing price by adjusting its operation mode, strengthening the inspection of the heating pipelines and improving energy utilization efficiency from the perspective of safeguarding social stability and performing social responsibility, winning the praise of some 10,000 households in the heat-supplied areas. 4. Promoting the Development of the Industry ChemChina and its subordinate units treat it as their own mission to promote the development of China’s chemical industry. By taking part in the formulation and revision of the standards of the State and the industry, holding exhibitions and forums, building the Chemical Industry Museum of China and archives, they have set up a platform for industrial information exchange and cooperation to increase the overall competitiveness and development potentials of China’s chemical industry. 386 43 By the end of 2010, the Group participated in the formulation and revision of standards, including 1 international standard, standards of the industry and 260 82 national standards, corporate standards. ChemChina held the International Summit Meeting on Advanced Chemical Materials three times, providing our new materials industry with a platform for application and exchanges through cooperation among the industry, universities and research institutes. 2010 Sustainability Report 52 Prospects for the Future 2010 Sustainability Report 2011 is the first year of the 12th Five-Year Plan and also the foundation-laying year when ChemChina will work hard to create a first-rate international chemical enterprise. We will implement the scientific outlook on development, and focus on good performance of the following: With restructuring as the main line, we will continue boosting our capability to create economic value. Further efforts will be made to expand the market, and further advance the continuous improvement activities to achieve lean production and business excellence. Based on ERP information system, we will implement “world class manufacturing” on a full scale. We will push the industrial structure further toward “3+1” and take opportunities for strategic and emerging industries while upgrading the competitiveness of traditional industries. We will deepen our work on cost reduction and efficiency improvement, optimize capital structure, and lower debts level. Efforts will continue to be made to optimize the business organizational structure and improve centralized management of legal persons. IT construction will be accelerated and EVA system and cultural cultivation will be promoted. We will increase investment in scientific and technological innovations, and work hard to achieve the goal of 3.5% investment in science and technology during the 12th Five-year Plan period. We will work for zero major production accident and environmental pollution accidents; lower the comprehensive energy consumption of every RMB10,000 of output value by 3% from last year and achieve a reduction of more than 2% in the emission load of wastewater, COD and SO2. We will deepen the strategy of strengthening the enterprise with talents, optimize the structure of human resources, vigorously introduce professional managers, improve the system and mechanism for personnel training and growth, perfect the personnel incentive policy and care mechanism, create an environment favorable for the fostering, attraction, growth and use of talents to enhance the soft power of the enterprise. We will continue enhancing the business concept of legal compliance and good faith, advance the construction of the Party's working style and a clean & honest administration. We will continue strengthening the communications and cooperation with the stakeholders, promote a mutually beneficial and win-win partnership with the government, banks and suppliers, persist in the notion of serving the society, and take an active part in social welfare undertakings. We will practice the responsibility of a global citizen, deeply promote domestic and overseas cultural exchanges, take various approaches and methods to boost the local development and construction in the areas where we operate. We will also learn the advanced experiences of overseas enterprises in sustainable development and promote social harmony and development. 53 Appendixes Glossary “World class manufacturing” is a notion pioneered by American scholars Hayes and Wheelwright in 1984. A world class manufacturing enterprise is an organization of highlevel customer service that can quickly and flexibly respond to customer needs to provide customers with products and services of better quality and lower prices. It can also continuously and quickly improve these capabilities. “ERP (Enterprise Resource Planning)” was first advanced by Gartner Group Consulting Inc. As one of the most advanced enterprise management modes in the world today, it embodies the world’s most advanced enterprise management theories and, at the same time, provides the best solution to the integration of enterprise information. It integrates the management of material flow, human flow, cash flow and information flow of an enterprise for purpose of maximizing the use of the existing resources and economic benefits of the enterprise. “Intrinsic safety” means the use of design and other methods to cause production equipment or production systems to be safe in themselves and provide the function of preventing accident even in cases of a misoperation or failure, including fail-safe functions (where no accident will occur in case of misoperation or the misoperation can be prevented automatically), fault-safe function (which supports temporary normal operation or automatic change to safe status in case of any equipment and/or process fault). “HAZOP (Hazard and Operability) analysis” means the prior identification, analysis and evaluation of the latent hazards in any engineering project or production device conducted with scientific procedures and methods from a systematic perspective to discover defects in the design, operation and maintenance procedures of production devices, offer improvement comments and suggestions, enhance the safety and operability of the devices and technological processes, provide a basis for formulating disaster prevention measures and emergency plans. “CXO (Chief X Officer)” is a representation of the system that separates ownership from the power of management under the modern corporate system, e.g. CEO (Chief Executive Officer), CFO (Chief Financial Officer) and CIO (Chief Information Officer). “Lean Six Sigma management” means the combination of lean production and the Six Sigma management. Its essence is to eliminate waste and its purpose is to absorb the merits of both production modes through a combination of the two to make up for the deficiency of each and obtain better management effect. It is by no means a simple overlapping of lean production and Six Sigma. Rather, it is the mutual complementation and organic marriage of the two. “DMAIC” refers to the process improvement method composed of the five phases of Define, Measure, Analyze, Improve and Control, which is generally applicable to the existing processes, including manufacturing, service and work processes. “Responsible purchasing” means the full blending of the notion and requirements for performing social responsibility into the whole process of purchasing to ensure that the products and services so purchased are invested with “responsibility” and that the purchasing transaction behavior of the enterprise is responsible. Responsible purchasing includes two parts: the requirement for the enterprise to perform its social responsibility for all the suppliers on the supply chain and the requirement for the enterprise to perform its own social responsibility during purchasing transaction. We refer to the former as supply chain responsibility and the latter as responsible transaction. 2010 Sustainability Report 54 Expert Evaluation After carefully reading the 2010 Sustainability Report of China National Chemical Corporation (the “Report”), I offer the following remarks: China National Chemical Corporation (“ChemChina”) is a backbone enterprise of China’s chemical industry. Since its establishment in 2004, keeping the scientific outlook on development as its orientation, and adhering to its corporate philosophy of “To increase values for shareholders, To create job opportunities for the society”, ChemChina has actively implemented mergers and acquisitions of Stateowned enterprises during its development and turned many financially troubled enterprises into profit makers and pillar businesses, thus achieving optimized integration of resources in the chemical industry. The Group has also made remarkable efforts in overseas acquisitions, employee care and the promotion of China’s chemical industry, and has won praise from all sectors of the society. According to the requirements under the Guidelines on CSR Fulfillment by Central Enterprises issued by the State-owned Assets Supervision and Administration Commission of the State Council, the Group incorporates the concept of sustainable development into its strategy and operations, strengthens social responsibility management and furthers its sustainable development. In its proactive response to the expectations and demands of the stakeholders, the Group released its first sustainability report, as a way to sort out and summarize its social responsibility work over the past years, constituting an important milestone in its path to achieving sustainable development. The Report's major features are as follows: An emphasis on logic as the central focus. With the Group’s efforts to achieve coordination between sustainable business development and sustainable economic and social development, the Report is built upon the six key areas of corporate social responsibility, namely scientific development, scientific and technological innovation, work safety, environmental protection, employee care and social contributions, and gives a full description of the Group’s philosophy, system, and measures for sustainable development as well as its positive social and environmental performance. Distinctive characteristics of the enterprise. The report focuses on some social activities that show the distinctive characteristics of the enterprise, such as the Group’s promotion of management reform, implementation of world class manufacturing, proposal of the concept of “Zero Discharge”, construction of the SHE management system, organization of the Bluestar Summer Camp, and the opening of the Chemical Industry Museum. Brief but descriptive contents. The Report is rich in content, and concise in description. It discloses a huge amount of data, charts and cases for the benefit of the readers, who will find it very readable. In summary, the Report displays rich content, clear logic, full and accurate data, and fully reflects the philosophy and practices of ChemChina for sustainable development and fulfillment of social responsibilities. It meets the requirements of the UNGC for the disclosure of information related to social responsibility, and is a sustainability report of high quality. To further promote the social responsibility work of the Group, I offer the following suggestions: 1. To continue to make concerted efforts to promote the Group’s publicity and training work for social responsibility, and improve the awareness and capability of all employees for social responsibility. 2. To further enhance construction of the social responsibility management system, and develop strategies and implementation plans for social responsibility to advance the Group’s social responsibility work in an orderly and systematic manner. 3. To participate actively in important domestic and overseas events in the social responsibility area, increase the Group’s influence with regard to social responsibility and enhance the soft power of the Group. Previous United National Global Compact Board Director Director of Beijing Rong Zhi Institute of Corporate Social Responsibility Director of the Global Compact Network China Center 55 Form of Feedback on Report Respected readers, Thank you for reading this report. This is the first sustainability report we have released. To improve our efforts relating to corporate social responsibility and enhance our fulfillment thereof, we hope very much that you could spare some time from your busy schedule to comment on this report and make suggestions to help us improve it. 1. What is your overall evaluation on the 2010 Sustainability Report of ChemChina? □ Very Good □ Good □ Fair □ Poor 2. Do you think this report is a complete reflection of the work we have undertaken in promoting economic, environmental and social coordination and sustainable development? □ Complete □ Quite complete □ Fair □ Poor 3. What do you think about our work in saving energy and environmental protection? □ Very Good □ Good □ Fair □ Poor 4. What do you think about our work in caring about employees? □ Very Good □ Good □ Fair □ Poor 5. What do you think about our work in making social contributions? □ Very Good □ Good □ Fair □ Poor 6. Do you think this report has disclosed sufficient data and information? □ Sufficient □ Quite sufficient □ Fair □ Poor 7. What do you think about the design of the contents and the layout of this report? □ Very Good □ Good □ Fair □ Poor 8. You are welcome to give your comments and suggestions about the 2011 Sustainability Report of ChemChina in the following space: You can submit your feedback in any of the following ways: Tel: 0086-10-82677359 Fax: 0086-10-82677088 Add: No.62 West Road North 4 th Ring Road, Haidian District, Beijing 100080 Department of Social Responsibility, Production and Operation Office, China National Chemical Corporation 2010 Sustainability Report 56