ROQUETTE COMMUNICATION KIT

Transcription

ROQUETTE COMMUNICATION KIT
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Roquette is a family-owned
French group that is active
internationally in the conversion
of renewable agricultural
raw materials – wheat, corn,
potatoes and protein peas – into
starch and starch derivatives.
Since it was founded in 1933,
the group has based its
development on an industrial
strategy that prioritizes a
long-term outlook, innovation
and respect for the environment.
Roquette Group Contacts:
General Press Relations:
Marie-Laure EMPINET
Tel: +33 (0)3 21 63 91 35
E-mail: [email protected]
Professional Press Relations:
François MABILLE de PONCHEVILLE
Tel: +33 (0)3 21 63 90 73
E-mail: [email protected]
Websites:
www.roquette.com
and also:
www.algohub-roquette.com
www.biohub.fr
www.nutriose.com
www.pea-protein.com
www.readilycoat.com
www.roquettenutra.com
www.roquetteventures.com
www.sweetpearl.com
With 2.3 billion euros in revenue and industrial, sales and
agent locations in more than 120 countries, Roquette is
one of the four world leaders in the starch industry. The
Group’s development is focused on the health nutrition
and vegetal-based chemistry sectors.
Roquette employs more than 6,400 people worldwide,
more than two-thirds of them in Europe, and it has
production units in France, Italy, Spain, Great Britain,
Germany, Romania, the USA, China and South Korea.
Together, these process more than 6 million tons of grain
each year, more than half of which comes from France.
Roquette manufactures more than 700 products: as the
global leader in polyols (sorbitol, mannitol, maltitol and
xylitol), Roquette also produces both native and modified
starches, glucose syrups, maltodextrins, dextrose,
fermentation products, etc. These products are used in
five major application fields:
• Human Nutrition
• Paper and Cardboard
• Pharmaceuticals and Cosmetics
• Chemistry and Bioindustry
• Animal Nutrition
This constantly evolving range of high-quality products
embodies the group’s spirit of innovation and the desire
of its teams to adapt to the needs of its customers.
The main Research and Development center in Lestrem,
Pas-de-Calais, France employs more than 300 researchers and technicians. Many patents are filed each year,
expanding the group’s technology portfolio. More than
100 research contracts each year maintain Roquette’s
close ties with universities and laboratories the world
over.
The Roquette Group enjoys a stable and solid financial
structure, allowing it to focus on continuous development
and long-term objectives.
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Communication Kit
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Communication kit
C o nte n ts
September 2010
An independent family
Group
Led by a family of entrepreneurs
Strong values and a clear mission.
A business model based on
sustainable development
Its business: biorefining/starch
production
A global leader present in 5 major
sectors. An offering of more than
700 products
A rapidly growing group
A development strategy with
3 priorities
Constant global expansion
Europe, the birthplace of the
Group
America and Asia, Roquette
expands into new markets
The Group continues its
development in high growth areas
Satisfying CUSTOMERS,
a strong commitment
and a priority every day
Roquette is committed
A perspective on seven major
e
recent developments in response
to changes in the market
Research, a fundamental
priority to respond to
changes in the market
os
Roquette devotes 50 million euros
to R&D
on
Roquette, major player in nutrition
and health
ed
Roquette, pioneer in vegetal-based
chemistry
Appendices
Appendix 1
Key figures
The Group’s expertise
Appendix 2
Its business: biorefining/starch
production
Key dates
Its expertise: designing
increasingly effective products
Roquette preserves the
environment
Its offer: developing solutions for
customers and consumers
Appendix 4
The exceptional virtues of starch
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Appendix 3
Human resources, an essential
asset for the Group
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An independent
family group
➲ Led by a family of entrepreneurs
Since it was founded in 1933, the Roquette Group, a French
family-owned company, has managed to become one of the top
4 starch producers in the world. Each year, it converts more than
6 million tons of renewable agricultural raw materials – corn,
wheat, potatoes and peas – into starches and starch derivatives.
At the head of the Group, Marc Roquette represents the 3 rd
generation of a family of entrepreneurs. In 2004, he succeeded
Dominique Roquette, the 2nd generation and the son of one of
the founding brothers. The stability of the family shareholding
and the Group’s independence are closely tied to its ability to implement the sustainable development strategy that goes hand in
hand with its level of business investments.
Testimonial
“
Roquette is a great family business and its world presence is really in a
class of its own. Its innovative muscle and development drive are remarkable.
This characteristic gives it a clear advantage: it has a long-term vision, and is not
dependent either on quarterly results or on financial analysts.
As long as the family has the financial resources its need to develop the
company, that’s a real strength.
”
Massimo Selmo, Purchasing Officer at Barry Callebaut,
a leading manufacturer of first-class cocoa and chocolate(Switzerland).
Contents
Led by a family of
entrepreneurs
Strong values and a clear
mission
A business model based
on sustainable development
Its business: biorefining/
starch production
A global leader present
in 5 major sectors
An offering of more than
700 products
A rapidly growing group
A development strategy
➲ Strong values and a clear mission
The values and principles of the Group can be summarized in
a few key words:
• “Our values of respect, trust and solidarity are the very foundation of our action principles: commitment to achieve, passion
for the job and innovation. These are the essential prerequisites for long-term success and sustainable economic growth…”
explains Marc Roquette.
Its mission is clearly defined and summarized
in the Group’s signature: “Offering the best of
natureTM”.
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A business model
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based on sustainable
development
Roquette openly displays its commitments as a responsible company
and proclaims a development strategy
based on the long term. This approach
demands the support of every function
within the company, which implies active collaboration from each employee.
“Roquette’s future will be secured by
reinforcing our policy based on innovation,
environmental protection and respect for
people. Our corporate culture is steeped
in the values of team spirit, conquest, respect and service, along with passion for
the job.
We are responsible to current and future generations for striving to reconcile
economic progress with social justice and
preservation of the environment…”
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The Group works on solutions that
can replace the fossil fuel consumed on
its industrial sites with renewable sources of energy, substantially reducing
greenhouse gas emissions.
(*) Like a petrochemical refinery, a biorefinery “cracks” agricultural materials to use
each constituent element, converting them into
food and non-food products, as well as products
for animal feed.
➲
A global leader
present in 5 major sectors
Roquette is one of the world’s leading companies in starch: No. 2 in Europe and No. 4 worldwide.
It converts agricultural raw materials to meet the needs of 5 major industrial sectors.
See the Sustainable Development Report at
www.roquette.com
Its business:
➲
biorefining/starch
production
The Roquette Group has adopted the
concept of integrated biorefining(*).
On one single site, the Group’s industrial units convert agricultural raw materials (corn, wheat, potatoes and peas)
into food for people and animals, and
products for the chemical, paper, pharmaceutical, cosmetics and other industries, using renewable energy whenever
possible.
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The Roquette Group transforms renewable resources into an extended
range of high-quality ingredients for its
customers in many application sectors.
More than 700 products derived from
starch are manufactured for the group’s
customers.
Starch, an incredible energy reserve
of glucose molecules, is marketed both
in its original form and in forms derived
through chemical and physical modifications. It can also be broken down into
sub-elements and sold as glucose syrups, dextrose and maltodextrins.
Glucose can be used as a raw material for fermentation products or for
hydrogenation products like sorbitol or
other polyols.
Breakdown by Product Family
14%
30%
11%
20%
51%
5%
14%
9%
10%
26%
10%
51% for human nutrition
11% for paper/corrugated cardboard
Starches
14% for animal feed
Sugars and Soluble Fibers
14% for pharmaceuticals/cosmetics
Polyols
10% for chemicals/bioindustry
Proteins and Derivatives
Fibers and Oil
Fermentation and Fine Chemistry
The Roquette Group is a global leader
in
• polyols (sorbitol, mannitol, maltitol, xylitol, etc.),
• raw materials for injectable solutes
(dextrose and polyols),
• cationic starches for the paper industry
In human nutrition, the Roquette
Group is a major player in the maltodextrin market, a product used mainly
for baby formula.
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up
An offer of more than
➲ A fast-growing group
➲
700 products
Sectors and Breakdown of Sales
Marc Roquette, Chairman of the Group
The Roquette Group has developed an ethics charter that governs its
responsibilities mainly in the following
fields:
• economic and financial (combating
corruption and illegal business practices)
• social (respect for diversity and cultural differences while minimizing risks
to health, safety and the environment)
• societal (participating in discussions
of public interest).
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The total revenue for the Roquetuette Group amounted to more than 2.3
billion euros in 2009.
It has increased
• by a factor of 5 over the pastt 25
years
It has experienced growth
• of +50% over the past 10 years
70% of its revenue is generated
d in
Europe,
• 17% in North America
oun• the remainder is in other countries, particularly in Asia.
A constantly growing staff
Roquette currently employs
• 6,400 people around the world,
rld,
with more than 2/3 of them in Europe, 1,400 in Asia and 600 in North
orth
America
• Nearly 2,800 employees are based
sed
in Lestrem, France (Nord-Pass de
Calais region) at the Group’s head
ead
office.
The group had
• 3,300 employees in 1983
• 4,500 in 1998.
g in
The staff is currently growing
Asia.
A powerful agricultural partnerr
Each year, the Group converts
• 6 million tons of agricultural raw
materials, or 550,000 hectaress of
cultivated land – of which 3.5 million tons come from France.
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Continuous investments
mers.
The starch sector requires large volumes of capital to build and maintain
industrial sites. For years, Roquette has
been reinvesting an average of more
than 10% of its annual revenue, both in
its industrial equipment and in Research
and Development.
Health nutrition is represented by
NUTRAHUB®, which brings to market
functional ingredients designed for food
and pharmaceutical products, and ALGOHUB®, a multidisciplinary program
supported by Oséo Innovation, focused
specifically on micro algae.
Testimonial
“
I would say that one of Roquette’s distinctive features is that it runs its operation centrally while adjusting to local specifics…
They take all decisions in Lestrem but, if
you have a problem in Italy or in the UK, there is
always someone there to help you out.
”
Alfred Schlosser, Responsable des achats
Europe, Nestlé Purina Petcare (Allemagne)
➲
A development
strategy
Innovate sustainably
Ever since it was founded, the
Roquette Group has based its development on an industrial strategy that
prioritizes:
• the long term
• a constant search for innovation
• respect for the environment
Roquette took another step forward
by identifying two strategic areas for
development: vegetal-based chemistry and health nutrition, which have
substantial growth potential. By carefully selecting its projects and partners,
Roquette obtains the resources it needs
to meet its ambitions.
Vegetal-based chemistry covers two
innovation programs: BIOHUB®, which
is focused on molecules, building blocks
and ingredients, and GAÏAHUB®, which
concentrates on functional natural poly-
Roquette and its partners work to design competitive, sustainable products in
integrated biorefineries.
Consolidating its leadership
positions
Roquette is present in the 3 major
consumption zones - Europe, America
and Asia – where application research
centers strive to meet the needs of local
consumers.
The Group’s ambition s clear: designing tomorrow’s products today, while
capitalizing on its accomplishments,
with a philosophy hat is decidedly customer-oriented.
Recently, Roquette created the “Roquette Ventures” organization to select
innovative projects led by entrepreneurs.
Accelerating its geographical
development
Roquette intends to intensify its development in growing countries.
In these countries, average consumption of starch products per capita appears to be 5 to 20 times lower than it is
in Western European countries, making
it a key objective for the future.
The Group’s aim is to expand its business in Asia (Southeast Asia and India),
South America and Russia, and to develop innovative industrial projects around
the world.
62080 Lestrem Cedex France
® Registered trademark of the company Roquette Frères - © Roquette Frères S.A. - 09/2010
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Constant global
expansion
The Roquette Group’s worldwide commercial development
policy has long relied on agents and company locations.
For several years now, it has also included an industrial
development policy on the same scale. Today, Roquette has
more than 30 company locations – production units, sales offices and research and development centers – located in Europe, America, Asia and India.
This approach allows us to meet the needs of all of our customers with the same quality standards.
The Group has been gradually developing its network in
Europe since the 1960s, expanding to the United States in the
early 1980s.
Since then, it has set up successive locations in China and
Korea in 2001; in Japan in 2002; in India in 2006; and in Russia
and Mexico in 2008, and in Turkey in 2011.
In 2009, it opened its doors in Singapore and Geneva, USA
(near Chicago).
➲ Europe, the birthplace of the Group
The Roquette Group’s first step was to develop an industrial
network in Europe, where it has production sites in France, Italy, Spain, Romania and England and sales subsidiaries in Germany, Finland and Russia.
Contents
Europe, the birthplace of
the Group
America and Asia, Roquette
expands into new markets
The Group continues its
development in high growth
areas
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French production sites:
• the corn and wheat starch plant in Lestrem, Pas-de-Calais. This site is also
the head office of the group (with a staff
of 2,800), as well as the Group’s largest
Research and Development center (approximately 300 people).
• the corn and wheat starch plant in
Beinheim, Bas-Rhin, and the ethanol
refinery in Beinheim.
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• a wheat starch plant
- in Corby, UK (northwest of London)
Finally, in 2008, the Group acquired German company BPS (based in Klötze, east
of Hanover), which specializes in producing micro algae and owns Europe’s largest fresh water photobioreactor.
• the protein pea starch plant in Vic-surAisne (between Soissons and Compiègne in the Aisne)
In the rest of Europe, the Group operates:
• corn starch plants:
- in Benifayo, near Valencia, Spain
- In Cassano Spinola, Italy (between Genoa and Milan)
- In Calafat, Romania (on the Danube)
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America and Asia,
➲
Roquette expands into
new markets
The Roquette Group’s momentum
in Europe paved the way for developing
its sales, first in the United States in the
1980s and more recently in Asian countries, where there is a high demand for
starch products.
This global presence allows the Group
to offer an equal level of quality to all of
its customers on every continent.
• the potato starch plant in Vecquemont,
Somme.
• a factory specifically devoted to caramel colors in Merville in the Nord region (partnership between Sethness and
Roquette)
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Today, it operates 2 production units
in the United States.
Testimonial
“
We have been working with the Roquette
Group for nearly 20 years. We chose them for several reasons.
Roquette is the leader in its economic sector;
the geographical locations of its various production sites are near our own factories; and finally,
we chose them for the quality of their products,
logistics services and technical support. We know
that Roquette is always available to meet our
needs.
”
Mourtaza Adamjee, Global Purchaser, Danone
Baby Alimentation Humaine (Netherlands)
• Since 1982, a factory devoted to sorbitol
in Gurnee, Illinois.
• Since 1991, a corn starch plant in
Keokuk, Iowa.
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• In 2001, it purchased two sorbitol production units, one in Lianyungang, China,
hina,
north of Shanghai and the other in Ulsan,
lsan,
South Korea.
• In 2002, it opened 2 sales offices
es in
Tokyo and Osaka in Japan.
Then, Roquette expanded its business in China.
• In 2004, it built a new factoryy in
Lianyungang to expand its business
ss to
include polyol and modified starch production (2006).
• In 2008, it acquired GNCP (Guangxi
angxi
Nanning Chemical Pharmaceutical
tical
Co. LTD), a polyol workshop located
ed in
Nanning (in the Guangxi province in
n the
south of China), which was recentlyy enlarged and modernized.
Roquette is continuing to export its
expertise by moving into Central America.
• In 2009, it opened an office in Southeast
east
Asia in Singapore and launched a corn
starch plant on the Lianyungang site
te in
China.
• In 2008, it set up a sales office in Queretaro, Mexico.
In 2006, the Roquette Group went
nt to
India.
In less than a decade, the Group has developed a solid presence in Asia: today,
a total of 1,400 people work for Roquette
in Asia.
• It bought a stake in a starch company
pany
and opened a subsidiary, Roquette India
ndia
Private Limited, in 2007 in Mumbai,, the
economic capital of the country.
Espoo
Beijing
Qingdao
Lianyungang
Moscow
Corby
Ulsan
Lestrem Klötze
Frankfurt
Beinheim
Vic/ Vecquemont
Aisne
Cassano
Spinola
Barcelona
Seoul Tokyo
Wuhan
Shanghaï
Gurnee
Calafat
Guangzhou
Geneva
Nanning
Keokuk
Mumbai
Benifayo
Offices
Factory
Singapore
Mexico
Offices
Factory
Osaka
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The Group continues
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its development in high
growth areas
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The Roquette Group is always alert
to industrial and commercial opportunities that will help it continue its global
development.
Roquette plans to intensify its development in growing countries.
In these countries, average per capita consumption of starch products appears to be 5 to 20 times lower than it is
in Western European countries, making
it a key objective for the future.
The aim is to strengthen its business in Southeast Asia, India, America
and Russia.
The Group is growing stronger
around the world by forming partnerships with companies that are renowned in their fields, like Sethness,
world leader in caramel colors.
RECENT DEVELOPMENTS
In Singapore: sales office opened for Southeast Asia
In Geneva, USA: laboratory and
sales offices opened
In Nanning, China: qualitative
upgrade and capacity expansion
In Lianyungang, China: corn
starch plant launched
In Istanbul, Turkey: opening a
sales office.
62080 Lestrem Cedex France
® Registered trademark of the company Roquette Frères - © Roquette Frères S.A. - 09/2010
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The Group’s Expertise
Its business: biorefining
biorefining and starch
➲
production
The Roquette Group sees its work as the concept of integrated biorefining(*). On one single site, its industrial units convert
renewable raw materials (corn, wheat, potatoes, peas and micro
algae) into products for the food, chemical, paper and pharmaceutical industries, using renewable energy whenever possible.
The Lestrem starch plant in Nord-Pas-de-Calais, France is currently the largest biorefinery in Europe, converting 7,000 tons of
grains each day and marketing more than 700 products.
The Group studies and implements solutions for replacing
fossil energy consumption on its production sites with renewable energy sources, which substantially reduces greenhouse gas
emissions.
The projects being carried out by the Beinheim production
unit in Bas-Rhin, France are exploring some very promising avenues in this field: deep geothermal, wood combustion and biogas
will be able to produce three quarters of the site’s thermal energy
using clean, renewable resources.
(*) Like a petrochemical refinery, a biorefinery “cracks” agricultural
materials to use each constituent element, converting them into food and
non-food products, as well as products for animal feed.
Contents
Its business: biorefining
and starch production
Its expertise: designing
increasingly effective
products
Its offering: developing
solutions for customers
and consumers
The exceptional virtues of
starch
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A priority: practicing its profession
according to good practices
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nufacturing processes, allows the Group
to develop products that meet the needs
of the market.
The Group is a model not only of efficiency, but also of quality and environmental responsibility.
The quality of the entire range of products manufactured by the Group is a
natural, basic criterion. Products can
be traced starting from their renewable
materials, through the production techniques that meet the highest standards
for processing, purity and environmental
protection.
All of Roquette’s European factories are
ISO 9001 certified with ISO 22000 recognition, guaranteeing that the Group is
able to consistently supply the food processing chain with products of irreproachable quality. This approach clearly attests to the Group’s ambitious policy.
The Group extracts and separates the
constituents of corn, wheat, potatoes and
peas. Starch, a glucose polymer, is the
main reserve carbohydrate in grains. The
other fractions produced at the same time
are used as well, including proteins, germ
oils, cellulose, etc.
The production techniques that are
used respect the strictest standards on
processing, safety and environmental
protection. They demonstrate the company’s commitment to innovation and quality, both in the manufacturing processes
and in the products themselves.
Testimonial
Its expertise: designing
➲
increasingly effective
“
We procure Lycadex (glucose) from Roquette, which we then use in our European production plants to manufacture bags and IV drips,
mainly in the field of nutrition… we also procure
Icodextrine, which we use to manufacture pouches
for peritoneal dialysis […]
The Group’s main strength is its ability to develop products that are a perfect fit for the needs
of its customers.
p
products
The expertise of the Roquette Group
relies on its ability to convert renewable
agricultural plant raw materials in order
to supply the industry with increasingly
innovative products. One of its strengths
is constantly identifying new sources of
production, starting with potatoes and expanding to include corn, wheat, peas and
micro algae. This diverse selection of raw
materials, combined with innovative ma-
”
(Baxter develops products used to improve the
living conditions of patients suffering from specific
conditions such as hemophilia, immunodeficiency,
cancer, renal failure, etc.)
Renaud MAZY, Director of the Baxter factory in
Lessines, Belgium
SOLUBLE
FRACTION
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Its offer developing
➲
solutions for customers
and consumers
The Roquette Group converts renewable resources into more than
700 products derived from high-quality starch for its industrial customers
across a broad range of application
fields. These customers then develop
products for consumers in the industrial markets such as pharmaceuticals
and cosmetics, food processing, animal
feed and paper.
The Roquette Group is a world leader in:
• polyols (sorbitol, mannitol, maltitol,
xylitol, etc.).
Polyols are used to produce vitamin C,
oral hygiene products (toothpaste and
mouthwash) and sugar-free candies
such as chewing gum and chocolates.
There are also applications in the paper industry and in animal feed.
• raw materials for injectable solutes
lutes
(dextrose, sorbitol, etc.).
More than 1.5 million patients worldwildwide receive IV drips each day that contain
ntain
non-pyrogenic products designed
d by
Roquette and recognized for their purity, which prevents them from triggering
ering
i
fever reactions.
• cationic starches for the paper indusdustry
Roquette has drawn on its past experience to begin developing innovative
vative
new biopolymers to replace oil-based
ased
chemicals.
In human nutrition, Roquette iss an
important player in the market for maltodextrins, which are used mainlyy for
baby formula.
• It has perfected a special grade called
alled
“Premium” that guarantees a very high
level of health safety and can be mixed
directly into powdered milk to produce
duce
easy-to-digest baby formula.
OUR BUSINESS
OF CONVERTING
STARCHES
The starch molecule
= thousands of
glucose molecules
in a chain
Starch
Drying
Native starch
Hydrolysis
FAT
FRACTION
COR
WHEAT
NS
Enzymes
CELLULOSE
FRACTION
TEE
Modified starches
P
Dextrins, pregelatinized,
ethers/esters, cationics, etc.
PROTEIN
FRACTION
GER
M
SOL
UBL
20
FIBE
R
FRU
IT W
ATE
R
Maltodextrins
GLU
TEN
N
E
80
Products of hydrolysis:
BRA
SOL
UBL
40
100
ES
PROTEIN PEAS
E
Modification
CORN
POTATOES
S
GLU
CORN
STARCH
TEN
PUL
P
PRO
TEIN
FIBE
WHEAT
STARCH
R
PRO
TEIN
POTATO
STARCH
PEA
STARCH
Glucose syrups
Fermentation
Hydrogénation
Produits
of Fermentation:
Products
of Fermentation:
Plant
chemistry
Organic
acids
Hydrogenated
glucose syrups
Dextrose
Hydrolysates
Polyols : sorbitol, mannitol,
maltitol, xylitol
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The exceptional
➲
virtues
v
of starch
Starches and their derivatives offer
m
many properties and have natural applica
cations in human and animal nutrition,
p
paper manufacturing, pharmaceuticals
a
and cosmetics and the biochemical ind
dustry.
Starch, an incredible energy reserve
made up of glucose molecules, is marm
keted either in its original form or in dek
rivative forms after undergoing chemical
ri
or physical modifications. It can also be
o
broken down into sub-elements and sold
b
in the form of glucose syrups, dextrose
or maltodextrins.
o
Glucose can serve as a raw material
fo
for fermentation products or hydrogenati
tion products, like sorbitol or other polyols.
ly
T wealth of benefits from a
The
m
molecule with many applications
Starch and its more than 700 derivati
tives are present everywhere in the daily
li
lives of consumers.
• around the house: components developed by Roquette are present in additives
for concrete, metal treatments and adhesives for wall covering
• in the bathroom: they are used to enhance many cosmetic products, such as
toothpaste and beauty cream
• in cold remedies: the new bio-polymers
help make disposable tissues softer
and stronger
• in student backpacks: they improve the
resistance of notebook paper and the
print quality of books
They also support our health:
• by facilitating digestion for young children (maltodextrins)
• by supporting those suffering from diabetes
• they are frequently present in medicine
cabinets, where they are used as excipients in the composition of cough syrups and tablets
T
They can be found mainly:
• on the plate: in soups (modified starch),
sauces, breaded products, cheese (glucono delta-lactone), jam and ice cream
(glucose syrup)
The range of products offered attests to
the diversity and highly technological
nature of Roquette’s customer industries.
62080 Lestrem Cedex France
® Registered trademark of the company Roquette Frères - © Roquette Frères S.A. - 09/2010
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Satisfying our
RS,
S,
CUSTOMERS,
a strong commitment and a priority every day
Every day, the Roquette Group focuses on customer satisfaction
a
and producing safe, high-quality products. The Group builds loyalty
a
among its customers through its many innovative concepts and careffully adapted working methods, offering them concrete, instant soluttions. And its keen sense of service goes even further, since the Roq
quette Group is committed to supporting its customers through every
phase of their project: product formulation, manufacturing process,
p
ttechnical support, training on use and customized consulting. The
rrelationships that are formed between customers and the Group’s
experts are built on active partnerships based on constructive diae
llogue.
This quality policy is a cornerstone of the development strategy
ffor the Roquette Group, which mobilizes its skills to define, refine
a
and test the best possible solutions to meet the needs of its customers worldwide.
m
The Group’s capacity for innovative research, its high-level operattional technical teams around the world and its industrial strength,
ccombined with substantial annual investment programs, allow it to
keep its commitments to its customers in every sector in which it is
k
active: human nutrition, paper board, animal nutrition, the pharmaa
cceutical and cosmetics industry, chemicals and bio-industry.
➲ Roquette is committed
To the quality of its products
T
Quality is an integral part of the Roquette Group’s production proccess: fully traceable renewable raw materials, production techniques
tthat comply with standards on processing, purity and environmental
p
protection, and ingredients of irreproachable quality.
Contents
Roquette is committed
A perspective on seven
major recent developments
in response to changes in
the market
This approach involves guaranteeing the same level of safety,
ssupply and service in every country where the Group is present. It is
a
achieved through certification and control processes applied at every
llevel, from harvesting in the fields through production, purchasing
a
and delivery of the finished product.
S AT I S F Y I N G O U R C U S T O M E R S , A S T R O N G C O M M I T M E N T A N D A P R I O R I T Y E V E RY D AY
T the qu
To
quality of its services
To its customers’ development
Roquette guarantees that its products
Roquet
co
comply
omply wi
with pharmaceutical and food safety
sstandards.
st
andards. In addition to following the ISO
90
9
9001/2000
001/2000 standard for quality management,
tthe
he
e factory processes respect specific industtrial
rial direct
directives, such as the ISO 22000 standard
ffor
orr food ap
applications, sector-specific codes for
a
animal
nimal fee
feed and best practices for manufacturin
ng pharm
ring
pharmaceutical products.
The Roquette Group is proud of the capacity
for progress that it shares with its customers
through a simple, motivating method: bringing
together people who strive to satisfy customer
needs with customers who wish to continually
improve their level of excellence and creativity.
To achieve this, the Group provides its customers with cutting-edge skills in innovation,
high-level technical support and industrial
facilities that are constantly modernized. Reliability, expertise, innovation, anticipation of
technological and marketing needs, quality of
service and competitive rates are the foundation of its offering.
All raw materials are checked before use
to ensure that they comply with internal standa
ards—mo than one million analyses are
dards—more
pe
erformed each year. The central laboratory
performed
at Lestrem
Lestrem, which is responsible for analytic
cal contr
tical
control, is accredited by the COFRAC(*)
forr researc
research on chemical and microbiological
con
ntamina
contaminants
in raw materials and finished
pro
oducts.
products.
Betwee
Between strict compliance with high quality standard
standards, a precise research and developme
ent appr
ment
approach and its ability to adapt to changin
ng needs
ging
needs, the Roquette Group prides itself
on
n a cultu
culture of professionalism and a highly
de
eveloped sense of service to its customers.
developed
T guarant
To
guarantee this quality of service, for years
tthe
th
e compa
company has been applying certified management systems across its various businesna
se
ses.
es. These systems are implemented through
tra
tr
training
aining at every level and are regularly evaluated
lu
uated and validated by independent auditors
byy custo
customers themselves.
or b
*French
*Fr
Frrenc
e h Committee
Comm
for Accreditation
To local sservice
To
Roquette Group experts actively participate
Roquet
in
n tthe
he vario
various forums for innovation to present
inn
in
innovative
novative concepts to customers. The labora
ratories
atories are
a an essential tool for promoting
Ro
Roquette’s
oquette’s products, and they also work to perfect
c the pr
prototypes that result from innovation.
Th
These
hese labo
laboratories are present at the Group’s
llocations
occations
ti
tto bring them closer to those requestting
ing asses
assessments, and they bring together
tteams
eams of experts including food processing
e
en
engineers,
ngineers, pharmacists, formulation scienttists,
ists, and cchemical or biological engineers who
w
wo
work
ork in tea
teams with their customers.
This ge
geographical proximity and partnership-based working method are major advantag
ta
tages
ges for tthe Group’s customers, who obviouslyy share
share the
t
Group’s philosophy: innovation,
d
di
diversifi
versificat
cation, and adaptation.
Testimonial
“
We work with Roquette for several reasons. First
of all, they are good. So they are going to be in business for
a long time. They rank among the top three European and
international companies that manufacture the products
we need. Second, their structure and organization pretty
much mirrors ours (we are both European company, etc.).
Third, we make our suppliers compete and Roquette
knows how to get an edge on other bidders with the value
for money it can deliver.
Fourth, Roquette has real expertise and pays a lot of
attention to R&D.
It is really very efficient and its delivery services are
100% reliable.
”
Thierry Ortscheid, Category Manager,
Natural Ingredients, Bakemark Group.
With its customers, to a shared
environmental approach
The Roquette Group helps its customers
to protect the environment. It incorporates
environmental criteria into its manufacturing
processes for new products, right from the design phase.
A few examples illustrate this perfectly:
In the paper industry, the Group’s cationic starches serve as retention and draining
agents.
If the soil is polluted with hydrocarbons,
potato solubles add the nutritional supplement
needed to restore polluted soil.
For the cleaning and surface treating industries, Roquette offers the use of sodium
gluconate, which is easily biodegradable.
For packaging that is difficult to reuse or
recycle, the Group has partnered with its customers to develop sustainable solutions for
food packaging that can replace polystyrene;
for example, starch is used to manufacture
trays.
Testimonial
“
I would say that Roquette is first and foremost a
driving force behind quality.
As we see it, Roquette is a company you can trust.
Quality is their operation’s linchpin, their service is outstanding and their organization is remarkable.
Communication between their sales teams, technicians and R&D staff is amazingly smooth and swift. The
company makes sure that they are irreproachable.
”
Alfred Schlosser, European Purchasing Manager, Nestlé
Purina Petcare (Germany).
A perspective on seven major
➲
recent developments in response
to changes in the market
The growth of sugar-free: SweetPearl™
maltitol
SweetPearl™ is a naturally sweet carbohydrate derived from grains. It is sugar-free, low
in calories and does not cause cavities, making
it a beneficial replacement for sugar in most traditional applications, without requiring any major
recipe or process modifications. Its main uses
are sugar-free chewing gum and coated candies,
where it adds stability and crunch; as well as chocolate, cakes and cookies with no added sugar. It
reveals intense flavors to create a series of surprising new recipes, and it adds nutritional value.
SweetPearl™ is also used as a pharmaceutical
excipient that is especially appropriate for
“powder” forms (pouches, powders for syrups,
capsules) and all types of tablets: chewable tablets, lozenges, candy-coated and soluble tablets.
Using a raw material with strong functional properties: protein peas
Roquette recently added yellow protein peas
to its range of raw materials.
The Vic-sur-Aisne factory in Picardie,
France, is a pea starch/protein plant.
t. NUTRALYS® pea proteins are used mainly to enrich food
products for athletes (bars, drinks, etc.)
tc.) and for
special diets (slimming products, gluten-free,
luten free,
luten-free
etc.). Pea proteins have a very good balance of
essential amino acids that complement
nt those in
grain proteins. This protein also has strong
trong functional properties (such as emulsifying
g and gelling properties) used to bind and to improve
mprove the
texture of products derived from meat,
at, fish and
milk, as well as food designed for vegetarians.
egetarians.
The unique properties of pea fiber make it a
th for its
highly sought-after ingredient, both
added fiber and the functional properties
erties that
allow it to optimize food production costs.
Pea starch is unique within the starch
rch family,
with a high amylose content that givess it its specific physical and chemical propertiess (binding,
water retention, film formation, crunch,
ch, etc.). In
industrial applications, it can be used
d to formulate highly effective glues for double-thickness
-thickness
corrugated cardboard, resulting in faster production speeds, reduced use of chemical
mical products and less waste. In food applications,
cations, its
unique properties allow for new applications
lications in
confectionery, coatings and even manufacturing transparent noodles.
A range of soluble food fiberss to meet
RIOSE ®
today’s nutritional needs: NUTRIOSE
The Roquette Group has developed
ed a range
of soluble food fibers – NUTRIOSE® - to meet toer content,
day’s nutritional needs: enriched fiber
reduced calories and long-lasting energy for
higher endurance and most lasting satiation.
These fibers have applications in milk- and
fruit-based beverages, drinkable yogurt,
urt, sports
drinks and flavored water products. In addition
to its high digestive tolerance and functional
d the life of
benefits in terms of taste, texture and
the finished product, NUTRIOSE® is extremely
easy to use. This advance proves Roquette’s
commitment to supporting the progress
ress of the
food industry by developing healthy ingredients
ngredients
to address the nutritional concerns of increasingly demanding consumers.
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Designing a film-forming polymer with many
useful properties: LYCOAT®
By using a new, film-forming polymer called LYCOAT®,
the confectionery industry can produce innovative, appealing starch-based coatings, and the pharmaceutical
industry can simplify and accelerate the process of filmcoating tablets. The polymer is also part of the formulation for a new type of medication: films that dissolve on
the tongue for instant results.
Starch is a natural polymer that opens the door to a
plethora of applications when it is transformed to improve its properties. With LYCOAT® (a patented product), the
Roquette Group was able to develop new chemical and
physical treatments of pea starch to obtain an excellent
film-forming polymer.
A new generation of polyols for sweet-tasting
medicine tablets!
Roquette has developed a full range of new excipients
for direct compression.
These pharmaceutical ingredients are next-generation
polyols born out of the Roquette Group’s innovation in
the field of powder texturing. PEARLITOL® Flash is a
mannitol compound that tastes sweet and disintegrates
quickly, making it the perfect excipient for orodispersable tablets. SweetPearl™ P 300 DC, the only directly
compressible maltitol on the market, adds a sweet flavor to chewable tablets. NEOSORB® P DC heightens the
flavors of lozenges.
With flavor, texture and a hint of sweetness, Roquette
offers the keys to innovative, reliable formulations.
Isosorbide, for sustainable chemistry
As the world’s leading producer of sorbitol, the
Roquette Group has been using isosorbide for many
years as part of its innovation strategy and production
resources.
Isosorbide is obtained from sorbitol, which in turn
comes from grains. It is used as a raw material to manufacture new polymers, solvents and plasticizers.
The plasticizers derived from isosorbide can be included in PVC-based polymers to replace plasticizers using
phthalates, which are suspected of being unhealthy.
When used in polymers like PET, they also help to considerably improve heat resistance and thus create more
possibilities for applications (for hot-fill containers, for
example).
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The Roquette Group has received a favorable opinion from the EFSA (European Food Safety Authority) on
using isosorbide as a monomer for food-grade PET. This
means that isosorbide has been given the “green diol”*
label for food packaging, a rapidly expanding sector that
strives to use materials derived from agriculture.
This product is one of the key components of the
BioHub® program launched in 2006 and sponsored by
Oséo Innovation. In 2007, after several years of production in increasingly larger pilot workshops, Roquette
launched its first industrial demonstration unit for isosorbide in Lestrem, using a patented technology.
*2 alcohol functions
Developing a new line of biopolymers for the
paper industry: VECTOR®
For many years, the Roquette Group has been building close ties with the paper industry and innovating at
every step of the sheet manufacturing process, using inventive starch technologies and new processes.
Paper producers are confronted with rising costs
for energy and raw materials. To address this issue, the
Roquette Group has designed the VECTOR® line of biopolymers, which reduce overall costs while optimizing the
quality of finished, ready-to-use products.
VECTOR® is used in three fields of application: sanitary paper products (domestic paper, toilet paper, etc.),
paper for food packaging and paper for printing.
It offers three main advantages:
• The process improves contact and appearance and
also leads to lower energy costs.
• Applying VECTOR® reduces the quantities of chemical
products (ASA*) used to control the permeability of the
paper. It optimizes the choice of which cationic starch
is used to manufacture paper for printing.
• VECTOR® limits the undesirable effects related to manufacturing paper pulp and improves the quality of the
paper product’s tolerance.
*ASA is a biopolymer (hydrophobic and fixative agent) to optimize the use
ratios of chemical products on paper machines
62080 Lestrem Cedex France
® Registered trademark of the company Roquette Frères - © Roquette Frères S.A. - 09/2010
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Research,
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a priority to respond
to changes in the markett
Innovation, research and development are in the Roquette
Group’s genes. Since its very beginnings, it has been a forerunner in developing new products and new applications to respond
to changes in the market. The human and technological resources used are in keeping with the Group’s ambitions, including its
aim of remaining one of the most innovative companies in the
sector.
Roquette devotes 50 million euros to
➲
R&D
Thanks to its more than 300 researchers and technicians, the
Roquette Group files for an average of 25 to 30 patents each year.
50 million euros have been devoted to research for 2010.
To support the activities of the R&D centers and pilot factories,
cutting-edge chemical analyses are performed by highly qualified
technicians working with extremely sophisticated equipment. Research addresses the fields of biochemistry and microbiology, as
well as developing new technologies and applications. The company, which signs more than one hundred research partnerships
each year, cooperates closely with universities and laboratories
the world over.
The Roquette Group’s research activities are based mainly in
Lestrem, France. It also has four application laboratories in the
United States, China, Japan and India.
Testimonial
Contents
Roquette devotes 50 million
euros to R&D
Roquette, major player
in nutrition and health
Roquette, pioneer
in vegetal-based chemistry
“
Roquette is a true partner, a key supplier whose essential R&D skills help
us to develop as well. Roquette is a proactive company that, in our opinion,
offers the most reliable deliveries.
Its main strength is its ability to develop products in partnership
with its customers. Roquette gives its customers an important
role to play and builds lasting relationships with them.
Renaud Mazy, Baxter Plant Manager (Belgium)
”
R E S E A R C H ,
A
P R I O R I T Y
Roquette, major player in
➲
nutrition and health
Health nutrition has become a priority
and a real challenge for industrial companies, consumers and public authorities.
Roquette has considered it a strategy development priority for many years. The Group,
which is renowned for its involvement in the
sector, offers functional ingredients that
combine health potential and innovation
for all sectors of nutrition: well-being and
enjoyment, special diets such as food for
infants or athletes, clinical nutrition and
even cosmetics.
More than simply ingredients, Roquette
provides real solutions to industrial needs
to satisfy consumers. This is why projects
are supported by multidisciplinary teams
covering nutrition, toxicology or even
health nutrition innovation program management. These experts develop research
programs and select pre-clinical and clinical research. Currently, Roquette is studying the topics of weight management and
satiation, energy expenditures, oral and intestinal microbiota and inflammatory processes.
NUTRAHUB®, Roquette’s health
nutrition program
The aim of NUTRAHUB® is to bring to
market functional ingredients for the food,
pharmaceutical, cosmetics and animal nutrition industries.
Specific research programs are also devoted to peas and micro algae.
Peas, raw materials with a
promising future
Although they have already been explored as a plant resource (in the NUTRALYS®
program, for example), peas have not yet
revealed their full potential for health nutrition. In this context, NUTRAHUB® supports
research projects on products and co-products produced by the pea industry through
the PEAHUB™ program.
ALGOHUB®, a program devoted
to micro algae
Micro algae were discovered centuries
ago, and they have been studied as an alternative, innovative source of nutrients.
These microorganisms are known for their
extraordinary composition: highly nutritional proteins, a broad range of vitamins and
T O
R E S P O N D
minerals, various pigments and lipids, including omega-3 and omega-6 fatty acids.
In 2008, Roquette set up a research
program devoted to micro algae called
ALGOHUB®, which is supported by Oséo
Innovation and relies on the contributions
of 13 partners (*). The program has several
objectives: exploring biodiversity, producing
a large quantity of high-quality micro algae,
extracting and purifying nutritional compounds and, finally, setting up a concentrated, integrated system for farming micro
algae. Micro algae can be used in many sectors such as pharmaceuticals, dietary supplements and functional nutrition, as well
as animal nutrition.
Roquette has a unit in Klötze, Germany
that specializes in producing micro algae
(chlorella) in photobioreactors. Chlorella
is well known for its extraordinary nutritional bounty, which includes proteins, chlorophyll, lutein and vitamins, including vitamin
B12. It has applications in many sectors,
specifically in dietary supplements and in
aquaculture.
(*) The ALGOHUB® partners: Algenics, Bonduelle,
Cellial, Ecosolution, Etap, Invivo NSA, Greensea, Sanders, Institut Océanographique Paul Ricard , Institut
Pasteur de Lille, PatisFrance-Puratos, Separex Setubio.
The Roquette Group is a partner of
many joint and citizen-run projects
on health nutrition
The Group works in partnership with
public and private entities involved in research, including institutes, universities,
hospitals, associations and foundations.
In France, it participates actively in:
• the “DigestScience” Foundation, devoted
to digestive diseases and nutrition, that
was created in July 2008 by French scientists and physicians.
www.digestscience.com
• the EPODE program to prevent childhood
obesity. This program involves 226 cities
and covers a total of more than 4 million
people in France.
www.epode.fr
The Group is involved in several competitiveness clusters in France:
• the NSL Competitiveness Cluster (*) this cluster on nutrition, health and longevity brings together stakeholders in
T O
C H A N G E S
food processing, biotechnology companies and research and higher education
institutions to address innovative projects
related to health and nutrition.
www.eurasante.com
(*) Since it was created, the NSL cluster has
certified 85 research and development projects by
investing a total of 196.7 million euros, thus demonstrating the competitiveness cluster’s ability
to generate research projects on the European and
even the global level. 25 to 30 new projects are expected each year.
• the AQUIMER fishing cluster, a multidisciplinary organization (including teachers,
researchers, engineers, etc.) that looks
into the various methods for exploiting and
managing living species that are practiced
in all aquatic environments.
www.agrocampus-ouest.fr/halieutique
Roquette, pioneer in
➲
vegetal-based chemistry
I N
T H E
M A R K E T
Two programs are currently active
• The BIOHUB® program: designing new
molecules, mainly derived from biotechnological processes.
• The GAÏAHUB® program: developing new
vegetal-based polymers.
The BIOHUB® program
BIOHUB® is a partnership (*) between
the Roquette Group, European industrial
chemists and researchers. The new products that are developed within the BIOHUB®
program by researchers are synthetic ingredients (biomonomers, biosolvents, biolaminants, biocomplexers, etc.) of vegetal
origin. They illustrate the mastery that the
Group’s experts have gained in developing
biologically sourced products.
In early 2008, the Group’s alliance with
Dutch company DSM was officially confirmed. Since then, it has given birth to a joint
project called SUCCINIUM™, whose purpose
is to perfect a new biotechnological process
to produce succinic acid, which can be used
in applications such as manufacturing a biodegradable polymer for agricultural films.
Limiting economic dependence on oil,
developing a sustainable alternative to petrochemicals, keeping the commitments of
sustainable development beneficiating biomass and responding to consumer pressure
all are reasons that are encouraging industrial companies to explore the many possibilities related to Vegetal-based Chemistry.
After two years of work, BIOHUB® has
produced several industrial demonstration
units so that the products developed can
now enter the industrial production phase.
For several years, the Roquette Group
has been educating public opinion about
this need to develop biologically sourced
products, since they will represent a sustainable alternative to products derived from
fossil carbon chemicals, which by definition
are non-renewable
• the use of isosorbide in polyesters and
polycarbonates has opened the door for
a new generation of polymers whose optical, mechanical and physicochemical
properties suggest a number of possible
uses: transparent films for LCD screens,
optics, cosmetics packaging and illuminated signs. It can also replace Bisphenol A
as an intermediary in manufacturing polycarbonates.
- This is why the Group supports the objective of the US Department of Energy to implement an objective of replacing 25% of
fossil materials in the chemicals sector by
2030 – in comparison with only 5-6% today
– with renewable raw materials.
To this end, the Roquette Group has chosen
to develop industrial research and innovation programs that promote the manufacture of vegetal-based chemical intermediaries. These would help to reduce or even
eliminate the use of substances that are
harmful to people and the environment.
The applications for products developed by BIOHUB® touch on many different
fields:
In order to supply the various projects working
on isosorbide, the demonstration unit in Lestrem
will be increasing its production capacity from 1,000
tons to 5,000 tons per year.
• The newly developed POLYSORB® ID 37
isosorbide diester offers an alternative
to phthalates. The new PVC plasticizer,
which is completely biologically sourced,
non-toxic, and has excellent plasticizing
properties, will enter production by the
end of 2010.
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Likewise, progress on the strains developed by Metabolic Explorer led to the 2009
launch of production tests on glycolic acid
and L-methionine in the pilot phase.
(*) ARKEMA (France), DSM (Netherlands), COGNIS (Germany) and SOLVAY (Belgium), road designer EUROVIA (VINCI group), SIDEL (specialist in
blow molding plastic bottles), METABOLIC EXPLORER
(Clermont-Ferrand, France; specialist in industrial
applications for biotechnology techniques). The CNRS
is closely involved with the program through teams
from the Institut National des Sciences Appliquées
(INSA) in Lyon and Rouen and the Institut des Molécules et de la Matière Condensée in Lille (IMMCL).
The GAÏAHUB® program
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mistry and other industries downstream
from chemistry. Its objective is to make
Vegetal-based Chemistry into a key asset in
the Bioeconomy.
www.chimieduvegetal.com
In France, the Group is an active member of several Competitiveness Clusters
• In France, the Industries and Agricultural Resources cluster (IAR)
The ambition of this cluster is to become
the European benchmark for non-food
uses of agricultural resources by 2015.
www.iar-pole.com
GAÏAHUB® designs natural polymers of
vegetal-based origin – starches and proteins – intended to replace those currently
used in the composition of plastic materials,
adhesives, paints and glosses as well as in
w
water
treatment, which have traditionally
b
been
obtained from oil resources.
• The Materials and Applications for Sustainable Use cluster (MAUD)
This cluster supports projects to develop
expertise in synthesizing and transforming materials derived from renewable
resources, particularly plant plastics.
www.polemaud.com
8 new polymers have already been patented
t
and are being marketed.
• The AXELERA cluster
This cluster combines chemistry with environmental concerns. Examples include
renewable raw materials, cleaner manufacturing processes that consume less
energy, more sustainable products and
methods to recycle all materials at their
end of life www.axelera.org
• The first range, called GAÏALENE®, covers
sustainable vegetal-based plastics that can
be transformed using traditional plastics
techniques such as injection, extrusion
and inflation, spinning and thermoforming.
These vegetal-based resins were developed in cooperation with research partner
SETUP PERFORMANCE.
(*) The program is named GAIAHUB® after
“Gaia” the “Mother Earth” goddess in Greek mythology, and the new products are referred to as Functional Natural Polymers (PNF).
The Roquette Group is at the center
of a network of partners involved in
Vegetal-based Chemistry
The Group is one of the founding members of the French Association for Vegetal-based Chemistry (ACDV), which brings
together some twenty major economic stakeholders in agricultural resources, che-
• The Plastics Competitiveness Cluster
in the Rhône-Alpes and Franche Comté
regions - PLASTIPOLIS
Its objective is to help the French plastics
industry to find new applications through
technological innovation.
www.plastipolis.fr
• Within the Sporaltec cluster – A RhôneAlpes cluster for the sports and leisure
industry that brings together industrial
companies, technical centers, research
laboratories and institutions (local governments, federations, etc.) to develop innovative projects within the sports industry.
www.sporaltec.fr
62080 Lestrem Cedex France
® Registered trademark of the company Roquette Frères - © Roquette Frères S.A. - 09/2010
Appendix 1
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The Group’s
key figures
The Roquette Group
The Group’s 2009 revenue totaled
more than 2.3 billion euros.
Breakdown by zone
4%
70% in Europe
including 14% in France
9%
17% in North America
17%
9% in Asia
More than 10% of revenue s reinvested each year in industrial equipment and
Research and Development.
Roquette offers:
• More than 700 products representing
more than 6 million tons sold each
year.
4% in other countries
70%
The Roquette Group is:
• The No. 1 global producer of polyols
(sorbitol, mannitol, maltitol, etc.)
• The world leader in the range of raw
materials for injectables (mainly dextrose)
• No. 2 in Europe and No. 4 worldwide
in its economic sector (starch manufacturing)
Roquette is present:
30%
5%
9%
26%
Sugars and Soluble Fibers
Polyols
Proteins and Derivatives
Fibers and Oil
Fermentation and Fine Chemistry
Industrial
In
ndustrial equipment
18 production units:
11 in Europe
2 in the United States
1
1
6
11
1
1
10%
Starches
• In more than 100 countries around the
world.
• In more than 30 locations in Europe,
America, Asia and India (commercial
units, production sites and research
and development centers).
2
20%
5 in Asia
5
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Annual production
• More than 6 million tons of agricultural
raw materials (the equivalent of 550,000
hectares of cultivated land) on all of its
production sites:
3200
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Research and Development
Roquette converts:
80
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• A 2010 budget of 50 million euros and
more than 300 dedicated employees.
More than 80% of these researchers and
technicians are based at the Lestrem
Research and Development center.
Four application laboratories in China,
Japan, India and the United States bring
the group closer to its customers.
People
in thousands
of tons
1620
• 6,400 employees worldwide:
4,400 in Europe
3,400 in France (2,800 in Lestrem)
1,400 in Asia
600 in North America
Corn: 3,200,000 tons, or 10,000 tons/day
Wheat: 1,620,000 tons, or 5,000 tons/day
Industrial potatoes: 1,000,000 tons
Protein peas: 80,000 tons
North
America
Europe
3.5 million tons of agricultural raw materials in
France (corn, wheat, potatoes and peas)
Asia
• Breakdown of volumes sold by application type:
France
14%
11%
51%
14%
10%
51% for human nutrition
Global staff up 33% over 10 years,
from 4,500 people in 1998.
3.5% of payroll is invested in training in
France.
In 2008 and 2009, an average of 100 new
hires were made each year in France,
half of them supervisors and engineers
by training.
11% for paper/corrugated cardboard
14% for animal feed
14% for pharmaceuticals/cosmetics
10% for chemicals/bioindustry
62080 Lestrem Cedex France
® Registered trademark of the company Roquette Frères - © Roquette Frères S.A. - 09/2010
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The Expansion of the Group
key dates
The foundations
Diversifying the business in France
1912
1935
1924
1933
1934
Dominique Roquette forms a partnership with a
grain broker in Lille. In 1919, Germain joins his
brother Dominique, who has taken over the management of the brokerage firm.
The Roquette brothers join forces under the name
“SODACO – D. et G. Roquette” and transfer their
offices to the new Chamber of Commerce building in Lille, to be in the very location of the grain
market that is held there on Wednesdays.
The Roquette brothers decide to create a company
called “ROQUETTE FRERES – LES GRANDES FECULERIES DU NORD” (Roquette Brothers – The
Great Northern Potato Starch Plants) and to build
a potato starch plant on the large plot of land they
have purchased in Lestrem, 35 km from Lille.
Roquette begins building its first factory, in
Lestrem. Some of the potato starch it produces is
sold to the textiles industries, and the remainder
goes to the food industries.
1936
1946
1951
1956
1977
1986
1989
1993
1998
2004
2005
2008
Diversification begins with the launch of glucose
production, using potato starch as the raw material.
Dextrins are launched and sold to the adhesive and
founding industries.
A corn starch plant is built in Lestrem.
The first research laboratory is set up in Lestrem,
leading to the beginning of dextrose and sorbitol
production.
Roquette Frères takes over a wheat starch plant in
Cambrai, thus gaining access to its third source of
starchy raw materials. A potato starch plant is built
in Vecquemont in the Somme.
A corn starch plant is built in Beinheim, north of
Strasbourg, enabling deliveries to Germany and
Central Europe.
A wheat starch plant is built in Lestrem.
A potato starch plant is purchased in Vic-surAisne.
Maltitol production begins in Lestrem.
A wheat starch plant is built in Beinheim.
A caramel color plant opens in Merville, in the North
in partnership with the Sethness Group.
Pea protein and starch go into production in Vicsur-Aisne.
The bioethanol unit in Beinheim is started.
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The Group’s global expansion
Since the 1950s in Europe
Since 2000 in Asia
1958
2001
1961
1962
1976
1985
1997
2000
2004
2008
2008
Spain - The group buys a share in a corn starch
plant in Benifayo, east of Valencia.
Italy - Roquette Italia is founded and a corn starch
plant is built in Cassano Spinola, near Milan.
Commercial partnership with the American
company National Starch (ended in 1984).
Germany - Roquette opens a sales location in
Frankfurt.
England - The group acquires a location in Corby
by purchasing a caramel unit.
Romania - The group acquires a location in
Calafat by purchasing a corn starch plant.
1991
2008
2002
2004
2006
2006
2007
2008
England - Wheat starch plant purchased in
Corby.
Finland- Subsidiary created in Espoo.
South Korea - The group purchases a sorbitol
unit in Ulsan.
Japan - Sales locations in Tokyo and Osaka.
China - Polyol plant built in Lianyungang.
China - Modified starch production in Lianyungang.
India - The group buys a share in a starch company.
India - Sales location in Mumbai.
China - The group purchases GNCP Guangxi
Nanning Chemical Pharmaceutical Co, a new
subsidiary of Roquette China (Nanning, in the
south of China). Activity: mannitol and sorbitol
production.
Russia - Sales location opened in Moscow.
Germany - The group purchases B.P.S. (Bioprodukte Steinberg), a micro algae producer located in Klötze (between Hanover and Berlin).
Since the 1960s in North America
1982
2001
China - The group purchases a sorbitol production
unit in Lianyungang.
CURRENT NEWS
In Singapore: opening a sales office for
Southeast Asia.
In Geneva, USA: opening a laboratory and sales
offices.
United States - To consolidate its commercial
presence in the country, Roquette builds a sorbitol factory in Gurnee near Chicago, Illinois.
United States - The group acquires a corn starch
plant in Keokuk, Iowa.
In Nanning, China: qualitative upgrade and
capacity increase.
In Lianyungang, China: launching the corn
starch plant.
In Istanbul, Turkey: opening a sales office.
Mexico - Sales location in Queretaro.
62080 Lestrem Cedex France
® Registered trademark of the company Roquette Frères - © Roquette Frères S.A. - 09/2010
Appendix
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Roquette preserving
the environment
oes
Pgortaaitns
fields of crops
sub-produ
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water
water
purification plant
biomass
field spreading
water
The company’s strategy is based on research and industrial
growth that respects the environment. In fact, Roquette’s very
business – converting renewable raw materials and carrying
out research programs in vegetal-based chemistry – naturally
encourages the company to emphasize the environment as the core
of its approach. Most of its products are naturally biodegradable
and offer no threat to the environment. In a context of sustainable
development, Roquette is committed to respecting the environment
throughout the entire manufacturing process, and it advises its
customers on how they can address the issue as well.
➲ An ambitious environmental policy
The Group’s environmental policy applies throughout the production process. It is described in terms of general objectives
that are implemented within the factories and workshops and are
regularly audited. These efforts focus on optimizing water and
energy consumption in order to produce more while limiting the
use of resources. In Europe, each site complies with the European
directive on Integrated Pollution Prevention and Control (IPPC) and
with Best Available Technology (BAT) references.
Optimizing water use
In order to limit its water consumption, Roquette has opted to use
river water for its circuits and to produce the potable water required
on the site. Water is treated internally and then returned to the river.
In Lestrem, for example, even when the site tripled in size, pumping
from the river was cut by half thanks to recycling processes, which
were increased by a factor of 25.
Setting up internal purification plants made it possible to substantially reduce the effluents discharged into the water by factories.
Pollution by the Lestrem factory (measured in the quantity of oxygen
used or COD discharged) has dropped by a factor of 50 since 1973,
even as production was multiplied four-fold.
Contents
An ambitious
environmental policy
Roquette helps its
customers preserve the
environment
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Preserving air quality
Even the location of the factories – in
rural areas served by road, rail and waterways - helps to optimize logistics for raw
materials and finished products while also
limiting CO2 emissions.
To reduce these emissions, Roquette
first optimizes its energy consumption.
The group is expanding its use of natural gas (which has an insignificant sulfur
content) and electricity/steam cogeneration using natural gas, a technology that
helps to reduce the greenhouse effect.
Projects to use geothermal power and
wood chips are in progress. Finally, the
powders released during the various phases of production are put through highly
effective filters.
Odors
To reduce odor pollution and improve the
comfort of inhabitants living near the factories, smoke from spent grain driers and
other atmospheric emissions have been
routed to a further combustion process.
Noise
Today, noise control is taken into account
when facilities are designed. Using a specific software application, Roquette forecasts
and manages the sound impact of all of its
factories.
Waste
Roquette’s processes generate little
waste. Most of the factories have a partnership with the agricultural industry to
recycle sub-products containing organic
materials with fertilizing properties. For
traditional waste (paper, wood, cardboard,
etc.), recycling processes are applied after
selective sorting in the factory.
Industrial risks
Safety is an integral part of Roquette’s
strategy, since the company is committed
to reducing industrial risks through prevention.
This prevention policy is illustrated
mainly by:
- preventing accidental pollution
- preventing the risk of fire and explosion
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Roquette accomplishes these ends by
respecting regulations, training its staff,
optimizing its organization and using appropriate technologies.
Helping customers to
➲
preserve the environment
Roquette helps its customers preserve the environment. A few examples illustrate the depth of its contribution toward
this objective.
In the paper industry, Roquette’s cationic starches, which serve as retention and
draining agents, help our customers to preserve the environment.
If the soil is polluted by hydrocarbons, potato solubles add the nutritional
value that allows microorganisms to grow,
enabling the pollutants to biodegrade. With
their nitrogen and mineral content, the solubles that Roquette produces help to biologically restore and rehabilitate polluted soil.
The agents used in the cleaning and surface treating industries are not easily biodegradable. For these operations, Roquette
recommends the use of sodium gluconate, a
product of fermenting starch, which is very
effective and easily biodegradable.
Increasing packaging is generating
more and more waste, much of which is
difficult to reuse or recycle. In partnership
with its customers, Roquette has developed a sustainable solution for food packaging: starch is used to manufacture trays.
This technique can be used to replace
polystyrene (manufactured using oil) and
develop sustainable recycling solutions
for this type of packaging, such as composting.
For more information:
See the Sustainable Development Report at
www.roquette.com
62080 Lestrem Cedex France
® Registered trademark of the company Roquette Frères - © Roquette Frères S.A. - 09/2010
Appendix 4
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an essential asset for the Group
Ever since it was founded in 1933, the Roquette Group has based
its success and development on the professional dedication and commitment of its men and women.
The corporate culture is strongly influenced by this human dimension. Its values—Respect, Trust and Solidarity—and its operational action principles—Innovation, Passion for the Job, Commitment to
Achieve—are brought to life in the thoughts and actions of everyone
at Roquette.
These values and action principles are the foundation of the
Group’s Human Resources policy and process; they serve as beacons
to guide the company’s actions and decisions.
“To serve men and women and transform agricultural raw materials into products that are directly or indirectly used in food, health and
consumer and capital goods, with an approach based on the principles of
sustainable development”: this is the Group’s clearly defined mission
as described in the Ethics and Responsibilities Charter in 2009. It is
supported by the keen ambition to implement a social policy that
focuses on building employee skills and motivation.
The charter reflects the Group’s commitments. It defines the principles of those commitments and provides employees with a set of
principles to guide their conduct and their professional choices. “In a
world in motion and in constant development, it seeks to define a common field for dialogue and direction,” comments Marc Roquette.
People
• More than 6,400 employees worldwide
• 4,400 in Europe, 1,400 in Asia and 600 in North America
• Approximately ¼ of all employees are women
• Average age in France: 43
• Average seniority in France: 18 years
• An average of 100 new employees are recruited each year in
Europe
• Breakdown by position: nearly 5,000 employees in Operations,
Logistics and Purchasing, more than 300 work in R&D, approximately 480 work in Sales and slightly more than
700 work in “support” positions.
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2009 Top Employer
ROQUETTE Frères has obtained the 2009
“Top Employer” label, a certification awarded in France by the CRF Institute. The certification identifies companies that distinguish themselves through the management
of their human resources and through their
commitment to attracting new talent and
instilling staff loyalty.
Creating value from human
resources is an everyday task that
involves the following six aspects:
TRAINING: developing each employee’s skills
Training relies on two basic principles:
Equity: all Group employees must be
able to develop their skills by participating
in training initiatives.
Appropriateness: the company implements training initiatives that meet current
or future needs in terms of skills (jobs, languages, office applications, safety, quality,
environment, etc.).
Despite economic uncertainty, the number of training hours in Lestrem increased in
2009 to an average of 26 hours per person.
This substantial investment in skills optimization (66,000 hours of training for more
than 4 million euros) will help to prepare for
the future and for the jobs of tomorrow.
RECRUITMENT AND COMPENSATION
POLICY: a process built on equity
In keeping with its values and its action
principles, the company’s recruitment processes are designed to respect transparency, equity, diversity, non-discrimination
and objectivity, and to prioritize internal
mobility.
In 2009, more than 200 new employees
were hired in Asia, along with some 40 in
America and 100 in Europe.
Compensation is governed by the principles of internal equity and objectivity.
MOBILITY: promoting advancement
within the group
Internal mobility is an important aspect
of Roquette’s Human Resources policy. It
enables interested employees to move into
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other jobs by building a broader skill base.
Across all of the French sites, approximately
150 employees have moved into a new professional area during the year.
With more than 30 locations around the
world, Roquette also offers geographical
mobility. Employees who have been sent to
other Group sites on assignments, sometimes abroad, can attest to the value of their
experiences.
The company encourages and supports
mobility with individual training plans.
COMMUNICATION: toward
active communication
more
The communication policy supports
Roquette’s corporate culture. It is structured
around the group’s objectives, mission and
vision.
Continuing to develop communications is
a key objective for Roquette today, with the
aim of ensuring consistency between words
and actions, both internally and externally.
SAFETY: everyone is involved
More than ever, safety is a central issue
for the Group. Accidents are avoidable, and
all employees can work individually and
collectively to reduce the frequency rate of
accidents.
SOCIAL POLICY: a commitment to
employees and the community
The social policy is the company’s strong
commitment to running its business in a way
that respects the law, ethical principles and
its own values.
Within all of its establishments and subsidiaries, Roquette is committed to following
external and internal rules on social policy,
and to proposing and implementing voluntary initiatives to go beyond the minimum
legislative requirements.
In September 2009, Roquette joined the Global
Compact, which asks companies to
embrace, support and enact a set of
core values in the areas of human
rights, labor standards, the environment, and fight against corruption,
thus confirming its commitment.
62080 Lestrem Cedex France
® Registered trademark of the company Roquette Frères - © Roquette Frères S.A. - 09/2010