Fortier-Julie-Study-of-the-Concertationand-the-Partnership-in

International Federation on Ageing
Prague 2012
“Study of the “concertation” and the
partnership as a determining factor in
the implementation of an adapted
leisure group program to enhance
quality of life of caregivers and their
relative with Alzheimers disease”
Study supported by the Secrétariat aux aînés du Ministère
de la famille et des aînés du gouvernement du Québec
Julie Fortier et Hélène Carbonneau
Département d’études en loisir, culture et tourisme
Université du Québec à Trois-Rivières
31 mai 2012
The Central Problem
To create this program, it is important to:
Have the best tools available
Gather partners to enable good results
The “concertation” (alignment) and the partnership
are at the beginning of every step of the program.
Definition of alignment
“Structured and continuous relationships
between relevant workers who agree to
share information, to discuss specific
issues in order to accept similar objectives
and actions that can enable a partnership
or not.” (Bourque, 2008, p.5).
Definition of Partnership
“A contractual involvement to share
responsibilities, put in common resources and to
divide tasks according to a discussed
agreement.” (Bourque, 2008, p.6)
Conceptual framework
Vision
Logic of action
Relations (Work team)
Trustworthy relationship
Partner choice
Involvement
Organisation
Expectation
Action power
Aligned planning
Leadership
Follow-up
Continuous evaluation
Motivation
Purpose of continuity
MODÈLE
CONCEPTUEL
DIMENSIONS
VISION
LOGIQUE DE
L’ACTION
COLLECTIVE
RELATIONS
TRAVAIL EN
ÉQUIPE
CRITÈRES
 Nécessité de collaborer
 Motivations à se concerter
 Intérêts à participer
INDICATEURS
 Garanties de réussite
 Problème interpellant tous les participants
 Engagement volontaire
 Concertation perçue comme LA solution
 Choix des partenaires
 Engagement
 Relation de confiance
 Volonté de réussir dans un climat de confiance
 Présence de gens utiles à l’atteinte des résultats
LEADERSHIP
Attentes des participants :
 Problème et résultats clairement définis et compris
 Participants habilités à agir (pouvoir, temps,
compétences)
Pouvoir d’agir du groupe :
 Formalisation des engagements
ORGANISATION
L’ORGANISATION
 Attentes des participants
 Pouvoir d’agir du groupe
 Planification de l’action
concertée
 Organisation et leadership
 Présence des ressources nécessaires
 Fonctionnement démocratique
 Pouvoir d’agir en concertation
Planification de l’action concertée :
 Organisation formelle autour d’un plan d’action et de
mécanismes de communication
 Résultats attendus clairement définis et répartis dans
le respect des champs de compétence des participants
Organisation et leadership :
 Efficacité dans le fonctionnement et dans la résolution
de conflits
 Leadership démocratique
SUIVI
 Évaluation continue
 Motivations à poursuivre
 Raison d’être
 Se donner des outils pour justifier la continuité de la
concertation
 Se donner des outils pour maintenir les motivations
Methodology
Semi-structured interviews
Step 1: 19 people
Step 2 and 3: 15 people
Observation
Meeting with the lead committee
Document analysis
Transcripts
Research proposal
Results:
Successful Conditions For implementation
Motivations
Make sure there is a need for this kind of program in your
milieu and organization.
Make sure there is a willingness to participate in this kind of
program
Make sure the program can be included in organization’s
mission
Make sure relevant workers understand the program and its
philosophy
Relationship between Partners
Create a lead committee (quickly)
Target partners who are concerned with the cause, have
skills and knowledge that complement each other and have
the power to take decisions in their organization
Take time to get to know each other and to know each
other’s capabilities and discuss with partners their definition
of alignment and partnership
Use efficient communication tools
Setting Up: Expectations, Power,
Planning, Leadership (1)
Define together the individual and common expectations
Define together the processes and how the decisions will be
taken
Make sure there is a formal commitment from all the partners
Define together the expected results of the program
Setting Up: Expectations, Power,
Planning, Leadership (2)
Make sure to have all necessary resources to achieve the
program
Determine together the partners’ responsibilities and roles.
Make sure everybody understands.
Appoint a person who will follow up with all partners’ work.
Appoint a person who will coordinate the meetings of the
leading committee and who will make sure that
communication is constant
Setting Up: Expectations, Power,
Planning, Leadership (3)
Make sure that people in your organization who work on
the program are motivated
Make sure that the relevant workers agree with the
program philosophy
Hire relevant workers who have experience with people
who have memory problems.
Alignment and Partnership
follow up
Capacity for adaptation
Evaluate the objectives and the results that have been
achieved during and after the program
Evaluate the commitment of the partners during and after
the program
Evaluate the impacts of the program
Evaluate together if it is pertinent to maintain the program
Thank you
Julie Fortier et Hélène Carbonneau
Département d’études en loisir, culture et tourisme
Université du Québec à Trois-Rivières