FLORENCE MILLERAND : Biographical sketch 1. Professional

FLORENCE MILLERAND : Biographical sketch
1. Professional Preparation
University of Montreal, Canada
Laval University, Quebec City, Canada
Université Lyon III, France
Université Lyon II, France
Communication
Computer Science
Communication
Communication
Ph.D.
Minor
M.Sc.
B.Sc.
2003
1995
1993
1991
2. Appointments
Associated Scholar
Since Sept’04
Research Associate
Groupe de recherche sur les usages et cultures médiatiques,
University of Quebec in Montreal, QC
Sept’00–Aug ’04
Groupe de recherche sur les usages et cultures médiatiques,
University of Quebec in Montreal, QC
Ergonomics and usability
specialist
Montreal Research Center for Computer Science, RD
Department, Montreal, QC.
Nov ’99 –Jun ‘01
Research Associate
Sept–Oct ’01; Jun ’97–Dec ’98
Dept. of Communication, University of Montreal, QC and
Dept. of Communication, University of Sherbrooke, QC
Consultant
CDEACF and Relais Femmes, Montreal QC
Feb ’02; Jun–Jul ’99
Research Associate
Dept. of Communication, University of Montreal, QC
Jan–May ’99; Jan–May ‘97
Research Associate
Oct ’95–May ‘96
Dept. of Communication, University of Montreal, QC and
TeleLearning Network Center of Excellence
3. Publications
(i)Publications related to the proposed project :
Millerand, F. (2002). La dimension cognitive de l’appropriation des artefacts
communicationnels. In F. Jauréguiberry & S. Proulx (Eds), Internet : nouvel espace citoyen
(pp.181-203). Paris : L'Harmattan.
[2] Millerand, F., Giroux, L. & Proulx, S. (2001). La « culture technique » dans l'appropriation
cognitive des TIC. Une étude des usages du courrier électronique. In Proceedings of the 3rd
International Conference on Uses and Services in Telecommunications (ICUST 01), E-Uses
(pp.400-410). Paris (France).
[3] Millerand, F. (2001). Le courrier électronique : artefact cognitif et dispositif de
communication. In Proceedings of the conference « La communication médiatisée par
ordinateur : un carrefour de problématiques », 69e congrès de l’ACFAS, Sherbrooke QC
(Canada) http://grm.uqam.ca/cmo2001/millerand.html
[4] Millerand, F. (1999). Usages des NTIC, les approches de la diffusion, de l'innovation et de
l'appropriation (1re et 2e partie). COMMposite, v99.1-v98.1,
http://commposite.org/99.1/articles/ntic_1.htm
[1]
(ii)Other significant publications :
Solar, C., Millerand, F., Hackett, S. & Richard, M. L. (2003). Des souris et des femmes : les
TIC apprivoisées. In L. Lafortune & C. Solar (eds.), Femmes, maths, sciences et technos (pp.
101-112). Ste-Foy : Presses de l’Université du Québec.
[2] Piette, J., Pons, C.-M., Giroux, L. & Millerand, F. (2001). Les jeunes et Internet :
représentation, utilisation et appropriation (rapport final). MCC / Gouv. Québec, 132 p.
[3] Millerand, F. & Martial, O. (2001). Guide pratique de conception et d’évaluation
ergonomique de sites Web. Montréal : Centre de recherche informatique de Montréal, 77 p.
[4] Millerand, F., Piette, J., Pons, C.-M. & Giroux, L. (1999). Les usages d'Internet chez les
adolescents québécois. In Proceedings of the 2nd International Conference on Uses and
Services in Telecommunications (ICUST 99), Internet Era (pp.429-437).Arcachon (France).
[5] Millerand, F. & Giroux, L. (1997). Appropriation et usages sociaux d'une technologie
interactive dans l'espace domiciliaire, le cas du système UBI au Québec. In Proceedings of the
1rst InternationalConference « Imagining Uses » (pp. 369-378). Arcachon (France).
[1]
4. Synergistic Activities
I have developed an original theorical and methodological approach to ‘cognitive technologies’
in my doctoral thesis through the analysis of the uses of communication technologies (e-mail)
among faculty members from different disciplines. As cognitive technologies, computer tools are
understood as tools for thinking which participate to the general production of meaning.The
results of my study show how this new communicaton tool is incorporated differently depending
on work practices and reveal signs of scientific practices-in-evolution which affect the conditions
of scientific knowledge production.
During my two year appointment as an ergonomy specialist in the Montreal Research Center for
Computer Science, I have developed an expertise in the design and development of software
solutions, mostly Internet-based applications. I have also gained very relevant professionnal skills
in fostering successful information exchanges which allow good understanding of non-expert
communities (users) by computer experts (computer scientist).
Over a period of 6 years I acted as a Research Associate at the University of Montreal. I took part
in four research projects – dealing with the social aspects of Information and Communication
Technologies which provided me with a large set of skills including data collecting tool design,
data analysis, article writing and lecturing as well as project management and team coordination.
I co-founded COMMposite, a French-language e-journal of young communication and media
researchers. I worked to the operation of a groupware for scientific arbitration purposes which
has been an innovative distance and local collaboration experiment.