2011 Annual Report (pdf 5720 KO)

Transcription

2011 Annual Report (pdf 5720 KO)
Committed
together
to water,
a source
of life
Degrémont is a whollyowned subsidiary of SUEZ
ENVIRONNEMENT and the
world’s leading water
treatment company.
For more than seventy
years, Degrémont has
been designing, building,
equipping, operating and
financing facilities that
combine technical and
economic performance
with respect for natural
and urban environments.
Degrémont applies its
extensive expertise to
supporting its public and
private sector customers
with the most advanced,
most appropriate,
most reliable and most
affordable solutions,
tailored to local
resources and conditions.
Through its subsidiaries,
SUEZ ENVIRONNEMENT,
currently supplies 91 million
people with drinking water,
and 63 million with wastewater
treatment services.
The Group provides 57 million
people worldwide with
waste collection services,
and is firmly committed
to waste recovery in all its
forms. With 80,410 employees,
SUEZ ENVIRONNEMENT
reported annual revenue
of €14.8 billion for 2011.
Its major shareholder is
GDF SUEZ, with 35.68%
of share capital.
Strong values
Be ambitious for DEGRÉMONT/Commit with
COURAGE/Create trust through respect
and integrity/Progress and help others
to progress
CONTENTS
2
Key figures
3
Governance
4
PIONEERING SUSTAINABLE WATER MANAGEMENT
“Working with our stakeholders to create the water solutions of tomorrow”
Jean-Louis Chaussade, Chief Executive Officer of SUEZ ENVIRONNEMENT
5
“Boosting our international growth”
Thierry Mallet, Chairman of Degrémont
6
“Committed together to water, a source of life”
Rémi Lantier, Chief Executive Officer of Degrémont
8
Areas of Activity and Expertise
10
Highlights of 2011
14
COMPLEMENTARY AREAS OF ACTIVITY
16
“Capitalising on our global presence and seventy years of experience”
Jacques Blein, Chief Operating Officer of Degrémont
18
The preferred partner of industry and local authorities
20
Customised production of drinking water
21
Innovative desalination processes
22
Municipal wastewater purification
23
Sludge treatment and processing
24
Industrial water cycle optimisation
26
A RANGE OF PROVEN SOLUTIONS
29
Turnkey plant design and build
33
Operation, services and day-to-day/long-term support
37
Equipment and technologies that maximise plant efficiency
41
BOT contracts: from project design to funding
44
Innovation
46
Flagship products
48
COMMITTED TO THE FUTURE
50
A responsible and dynamic approach
52
Protecting natural resources and environments
2
KEY FIGURES
€1,584m
€119m
in revenue for Degrémont in 2011,
including
€14.5m
for Ondeo IS
invested in research and innovation
21.7 Million
people supplied with drinking water
by our operations teams
24.4 Million
people supplied with wastewater treatment services
10,000
1 billion
plants designed and built worldwide
people served by a facility built by Degrémont
More than
5,500
70
employees
years of international experience
GOVERNANCE
The Executive Committee is the ideas development, consulting and decisionmaking body that ensures company strategy is implemented consistently
and effectively. For cross-disciplinary issues, it is supported by the Business
Units and Business/Activity departments responsible for delivering operational
performance and for working closely with customers. The full spectrum of
expertise and human resources is implemented as part of being ‘Committed
together to water, a source of life’, and to ensuring that Degrémont continues
to be an efficient, successful and innovative company.
Executive Committee
Rémi Lantier
Chief Executive Officer
Jacques Blein
Chief Operating Officer
Xavier Boulat
Chief Finance Officer
Clément de Villepin
Director of Human Resources
Samy Benoudiz
Executive Vice President in charge of Industry
François Bernès
% Executive Vice President in charge of Equipment Business
Frédéric Claux
Executive Vice President in charge of BOT Business
José del Castillo
Executive Vice President in charge of Europe, Latin America & Africa
%
François Février
Executive Vice President in charge of Middle
East, India, Asia and Pacific
Marc Hauchecorne
Director of Processes and Organisation
Pierre-Yves Pouliquen% Executive Vice President in charge of Municipal Services Business
and France Area
Sabine Rous
Director of Communication
Claudio Tagnin
Executive Vice President in charge of Design & Build Business
Michel Ulrich
Executive Vice President in charge of Melbourne
Analysis of revenue
by customer type
Industry
20%
Local
authorities
80%
Regional Business Units
Gabriel Toffani
Guillaume Mizon
Roch Cheroux
Pierre-Yves Pouliquen
Jean-Luc Ventura
José del Castillo
Shyam Bhan
Loïc Voisin
Pierre Pauliac
Samy Benoudiz
Analysis of revenue
by region
Chief Executive Officer for the Latin America BU
Chief Executive Officer for the Asia BU
Chief Executive Officer for the Australia BU
Chief Executive Officer for the France D&B BU
%
Chief Executive Officer for the France Services BU
Chief Executive Officer for the Iberia & Africa BU
Chief Executive Officer for the India BU
Chief Executive Officer for the Italy & Eurasia BU
Chief Executive Officer for the Middle East
% BU
Chief Executive Officer for the OIS Europe BU
Middle-East
9%
Americas
24%
Africa
%
4%
Europe
33%
Asia/Oceania
30%
Equipment Business Units
Tony Hargrave
Andrew Reed
Hubert Grienenberger
Chief Executive Officer for the 3W (Water & Wastewater)
+ Incineration BU
Chief Executive Officer for the Industrial Solutions BU
Chief Executive Officer for the 2D (Drying & Disinfection) BU
Breakdown of revenue
France
International
23%
77%
Industry
8%
Number of employees
by sector
Design and Build
Equipment
Services
Analysis of revenue
by business sector
2,002
Others (including BOT
+ holding company)
3%
Equipment
%
13%
856
%
1,836
BOT
129
Industry
653
%
Operations
and Services
14%
Design & Build
62%
4
PIONEERING SUSTAINABLE WATER MANAGEMENT
Working with our stakeholders to
create the water solutions of tomorrow
How did SUEZ ENVIRONNEMENT
handle the complex economic
environment of 2011?
Jean-Louis Chaussade. We continued
to implement our long-term strategy of being a pure
player in the water and waste industries, with a strong
and selective presence in Europe and internationally.
This strategy has once again demonstrated its value,
because we have been able to deliver excellent
operating performance, and both areas of activity have
delivered solid performance.
How do you go about deploying
this strategy?
J.-L. C. We believe that being efficient means
being open and working with partners to build joint
successes at every level of our business. We base our
continued international growth on local partnerships
that allow us to gain a much better understanding
of the countries and regions in which we work.
So in China, for example, we have been working
with the Chinese group New World since 1985.
In terms of innovation, we are building partnerships
with universities, industry and start-up companies to
accelerate the pace at which we develop new solutions.
At local level, we are committed to meaningful dialogue
with all stakeholders through sustained contact and
discussion with our Foresight Advisory Council (FAC)
and in our stakeholder sessions. Working with all our
stakeholders to create the water solutions of tomorrow
is our unifying thread for green growth.
How do you see the Group’s long-term
challenges?
J.-L. C. The world develops through step
changes. The first was the revolution in hygiene and
public health at the end of the 19th century that marked
the birth of our business. The second - urban comfort
and convenience - came nearly a century later,
and enabled our expansion. We are now experiencing
a third step change: the increasing scarcity of
resources. Our areas of activity are central to these
challenges, and have the potential to be part of the
solution. We want to help our customers to become
leaders in environmental performance. Our ability
to reinvent our areas of activity, our traditional
markets and the ways in which we are rethinking
our relationships with all stakeholders firmly
establish us as a positive contributor to green growth.
MORE FROM…
Jean-Louis Chaussade
Chief Executive Officer
of SUEZ ENVIRONNEMENT
Partnership
We intend to partner even more closely
with our customers to effectively bolster their
environmental performance. The expertise,
creativity and commercial energy of our teams
is supporting this period of business transition
in the field.
Innovation
Innovation is central to our ambition to protect
resources, combat climate change, reduce
pollution and promote a circular economy.
Step change
As resources become increasingly scarce,
the Group is offering high value-added
solutions based on synergies between energy
and water, remote service delivery, sustainable
infrastructure management and network
performance.
How did the Group and Degrémont
perform in international markets
in 2011?
Thierry Mallet. SUEZ ENVIRONNEMENT
generated 28% of its revenue from international
markets in 2011 and intends to increase this proportion
to one-third. In the water sector, the Group has the
benefit of a very strong base in Europe, but it also
has a substantial presence on the continent of America,
China, Australia, North Africa and the Middle East,
all of which offer strong growth potential for future
development. Degrémont already generates 77% of
its revenue outside France through its presence on
every continent. The company achieved some important
successes in 2011, with particularly strong performance
coming in the Czech Republic, Algeria, Brazil, China and
Australia. Nevertheless, its performance was significantly
impacted by delays on the Melbourne desalination
plant construction site, which suffered from extremely
damaging weather conditions and employee relations
issues in 2011. By 28 June, physical progress on
the site had reached 94%. Commissioning of the reverse
osmosis plant began in May and desalinated water
production began at the end of June.
Boosting our
international
growth
What international market opportunities
has the Group identified for future years?
T. M. The markets in Europe are more mature,
but our excellent results in North Africa and the Middle
East encourage us to press ahead with growth and
capitalise on those experimental models that
have proved so successful. We are also well placed in
growth countries like Australia, which offer the added
benefit of being excellent laboratories for sustainable
development.
We are also committed to becoming a major player
in the key emerging markets of the world, beginning
with India and Brazil. This will require us to develop
new models for these countries, which have significant
requirements in terms of environmental services
and, like other countries, are also having to cope with
increasingly scarce resources.
Against that background, how does
the integration of Ondeo IS contribute
to Degrémont?
T. M. This integration is absolutely logical,
because the two companies are almost a perfect
complementary fit. Ondeo IS brings substantial industrial
expertise to the table, whilst Degrémont contributes
its knowledge and experience of international markets.
We believe that this will lead to significant growth and
a stronger presence for the company amongst industrial
customers, which represent a fundamental challenge
for both Degrémont and the Group. This challenge is one
of the four priority strategic action areas identified by
the Group, with an annual revenue growth target of 10%
for industrial water services.
MORE FROM…
Thierry Mallet
Chairman of Degrémont
Melbourne
This achievement is exceptional in terms of its size
and scale: it is the largest of its type in Australia
and the world’s biggest water industry public-private
partnership project.
New models
We have developed new contractual models,
including the Algiers management contract,
which was renewed in 2011.
Industry
In the developed countries of the world, industry
now accounts for nearly three-quarters of all water
consumption.
6
PIONEERING SUSTAINABLE WATER MANAGEMENT
Committed together
to water, a source of life
What do you see as the greatest
strengths of Degrémont?
Rémi Lantier. The primary strength
of Degrémont is that it provides a truly meaningful
service that is essential to life. This fact is reflected
on a day-to-day basis in our strong commitment
to serving our customers and the exacting standards
we apply to our operational performance.
The breadth and diversity of our offer is our second
major strength. We offer a range of solutions
that provide an effective response to the enormous
diversity of needs expressed by our customers.
Our third strength is our global presence. We are
simultaneously European, American, Asian and
African, with local roots that go back a very long
way in many cases. We know how to operate
in all our countries, from Kazakhstan to Nigeria
and Iraq to Mongolia. Degrémont is a global group
of companies that has managed to retain its
pioneering spirit.
What are the potential growth
areas for Degrémont?
R. L. In a fast-changing world on
a quest to find a more balanced way of capitalising
on its resources, new geographical opportunities
are opening up right in front of our eyes. To begin
with, we are investing heavily in the industrial
services market, which represents a dynamic
source of growth, and in which we are the standard
bearers for the industrial ambitions of Suez
Environnement in the water sector. The oil, gas,
energy, mining, paper making and fine chemicals
markets also offer significant opportunities that
we can respond to with customised solutions,
from mobile units to specialised high-technology
equipment and operational services.
Then there’s the water treatment equipment market,
which offers us another opportunity to increase
our presence and extend our range of services.
Lastly, we are continuing to develop our policy of
partnership with local stakeholders in the municipal
market, in exactly the same way as in the industrial
market. The municipal market is a powerful
opportunity for Group growth and expansion,
and one that has brought us considerable success
in our BOT, Services and D&B activities.
How would you describe
the Degrémont commitment
to its customers?
R. L. Our seventy years of experience and
more than 10,000 customer relationships make
us a substantial and reliable partner with recognised
expertise. Listening to our customers is absolutely
essential for progress and innovation. We provide
each of them with an attentive response specific
to their individual needs.
It is this level of commitment that allows us to
contribute to establishing our customers as leaders
in water resource management and environmental
performance. And that’s precisely the meaning of
our mission: ‘Committed together to water, a source
of life’.
MORE FROM…
Rémi Lantier
Chief Executive Officer
of Degrémont
Innovation
Research and the implementation of
innovative and competitive solutions
in partnership with our customers are
cornerstones of the Degrémont growth
strategy.
Excellence
Degrémont puts continuous improvement
at the heart of its business processes,
and translates them into improvement
measures that deliver continually
enhanced fulfilment of its quality,
lead time and cost commitments.
Competitiveness
Economic optimisation of the solutions
we offer is a central focus for Degrémont
in meeting the budgetary restrictions
of its customers.
8
PIONEERING SUSTAINABLE WATER MANAGEMENT
Integrated
areas of activity
Its expertise and complementary areas of activity allow Degrémont
to strengthen its position as a global pioneer in water treatment.
Design
and Build
Operations
and Services
Equipment
and Technologies
Carrying out both project management
and water treatment expertise,
Degrémont takes responsibility
for every stage in the process
of designing and building new units
and extending or refurbishing
existing facilities, from the choice
of process and site location
to purchasing management, site
supervision, equipment assembly
and commissioning. In this way,
Degrémont offers future operators
user-friendly plants and ensures
that new facilities blend seamlessly
into their environment.
From day-to-day plant management
to proactive recommendation
of new services (supply of spare
parts, refurbishment and training),
Degrémont contributes at each
and every stage. Its experts are
involved in all the preliminary
project phases to ensure that the
needs of future operators are fully
addressed. This joint expertise
as both builder and operator is the
customer’s guarantee of reliability
and performance.
Degrémont offers equipment
‘packages’ designed to improve
and/or diversify the performance
of existing facilities. Drying, sludge
incineration, water disinfection
using ozone and UV treatments,
ultrafiltration, reverse osmosis, ion
exchange, industrial process water
treatment, biological treatment and
separation… all these applications are
the focus of Degrémont’s expertise,
delivered in conjunction with
high-profile international names,
such as Innoplana, Ozonia, Triogen,
Aquasource, Infilco, Anderson
and Water & Power Technologies.
BOT: Build, Operate,
Transfer
Whether it is signed with a local authority, a province,
a nation state or an industrial company, a BOT contract
involves Degrémont in every stage of the project, from
funding to building and operation. For these contracts,
Degrémont is represented by a company dedicated
solely to the project. In return, the customer pays a fee
covering the operating costs and depreciation on the
capital invested. At the end of the contract, the facility
is transferred to the customer.
Industry
From resource to re-use, Degrémont responds
to the individual needs of industrial customers for water
resource protection, process water production, industrial
effluent purification and industrial sludge processing.
Degrémont supports its industrial customers in managing
every stage of the industrial water cycle to meet a series
of challenges: optimising water treatment installations to
gain competitive advantage, securing water supply and
improving the reliability of industrial production, reducing
environmental impacts and complying with increasingly
stringent environmental standards.
Proven
expertise
Degrémont offers its customers cost-optimised
expertise tailored to economic and regional conditions.
Drinking water production
As they are faced with serious difficulties in accessing
water, developing countries are seeking reliable
and affordable production solutions. At the same
time, the industrialised world is setting new standards
to improve comfort and public health. The diversity
of technologies developed by Degrémont (sand filtration,
flotation, ultrafiltration, etc.) offers major advantages in
order to respond effectively to these multiple challenges,
regardless of water resource origin and quality.
Desalination
As part of combating water stress, Degrémont
has developed technologies that can produce fresh
water from seawater. As demand for water grows
from domestic and industrial users, desalination offers
an effective and proven alternative. Degrémont offers
original and efficient processes at every stage of treatment,
with particular emphasis on preliminary purification
upstream of the reverse osmosis desalination stage.
In practical terms, the preliminary purification stage
governs the efficiency, reliability and durability of
membrane-based systems.
Municipal wastewater
purification and re-use
Degrémont technologies provide local authorities
and industrial customers with the levels of public
health and environmental safety required for full
compliance with regulatory requirements. Customers
can also opt for processes that enable purified
wastewater to be re-used in agricultural, urban
and industrial applications.
Biosolids and
sludge treatment
As a by-product of wastewater
treatment, sludge poses a major
economic and environmental
challenge. Better wastewater
treatment processes have resulted
in significantly higher quantities
of sludge to be treated. Degrémont
provides an effective response
to this trend by offering a wide range
of processes applicable to every
stage of treatment, from digestion
to thickening, dewatering, drying
and incineration.
Industrial water
treatment
and production
Degrémont supports its industrial
customers in identifying and
adopting the best solutions
which meet their individual
requirements in terms of drinking
water production, process water
production and effluent treatment.
Degrémont and Ondeo IS offer a
range of water production solutions
that are 100% compatible with
the requirements of even the most
sensitive industries.
10
PIONEERING SUSTAINABLE WATER MANAGEMENT
Highl
You can find details
of other 2011
highlights by visiting
www.degremont.com
Production
capacity tripled
Dar es Salaam, Tanzania
Extension of the Lower Ruvu drinking
water production plant in Dar es Salaam.
Working as part of a consortium with
Kenyan civil engineers Spencon, Degrémont
was awarded this €26 million contract to
triple the treatment capacity of the existing
plant from 90,000 cu. m per day to 270,000.
Sustainable
Partnership
Adelaide, Australia
The State of South Australia awarded
the partnership formed by Degrémont,
SUEZ ENVIRONNEMENT and Transfield
Services the Alliance contract to operate
and maintain the water and sanitation
services for Adelaide and its surrounding
area. This 10-year, €840 million contract
will provide services to around 1.1 million
residents, and covers six drinking
water production plants, six water
treatment plants, 16,000 km of pipelines
and wastewater re-use systems.
Environmental
performance
Ultrapure water
Nice, France
Degrémont has acquired Ameriwater,
the US specialist in ultrapure water
production systems, which provides
the biomedical and industrial markets
with cooling tower filters, reverse
osmosis and deionisation systems,
water filters and water softeners.
The urban community of Nice Côte d’Azur has
renewed its contract with Degrémont to operate
and maintain the Haliotis wastewater treatment
plant for a further 10 years. This plant is one of
the most efficient in France, and treats around
220,000 cu. m of wastewater every day.
The €100 million contract also includes
the development of a wastewater recycling
system and carbon balance monitoring.
Ohio, USA
Coastal conservation
Gozo, Malta
The Gozo plant now treats 80% of
the island’s wastewater. With a capacity
of 60,000 cu. m per day, the plant occupies
a 4-hectare site and contributes to
reducing pollution in the Mediterranean,
as well as serving 500,000 Population
Equivalent.
ights
Resource protection
Doha West, Qatar
Having won the design, build and
10-year operation contract for the Doha
West wastewater treatment and recycling
plant in 2005, Degrémont has now been
appointed to extend the facility. This
$50.5 million contract will boost plant
capacity from 135,000 cu. m per day
to 175,000.
Long-term operation
Ciudad Juárez, Mexico
The Ciudad Juárez water treatment plant
operating contract has been extended
by a further fifteen years. The water savings
made will enable the city to remain selfsufficient in drinking water for the next thirty
years, with a daily volume of 311,000 cu. m.
Expert management
of the water cycle
Management system
certification
Punta Pereira, Uruguay
Audit
Degrémont has won the €43 million
contract to design and build the industrial
water treatment, drinking water production
and industrial wastewater demineralisation
treatment facilities that will manage
the industrial water cycle of the Montes
del Plata paper pulp production plant.
The plant capacity is 360,000 cu. m per day.
Degrémont is the first company in the Group
to receive certification for its Design and Build
activities right across the business, following
an audit conducted in six of its entities:
Degrémont Construction Nord, Degrémont
Construction Sud, Degrémont France
Assainissement, Degrémont Limited Inde,
Degrémont Sudamérica and Degrémont SA.
Ethical policy
accredited
Corporate
As the first company in its industry
to have been granted GoodCorporation™
certification in 2009, Degrémont has
received a new certification in recognition
not only of its ethical management of
employees, suppliers and shareholders,
but also of its environmental protection
initiatives and contribution to the
community.
Innovative solution
Tianjin Binhai, China
Degrémont Technologies-Innoplana has
signed a third major contract in China,
and has also installed two Innodry 2E® lines
in the New Economic Area in the north-east
of the country. The new lines will treat
200 tonnes of wet sludge from the surrounding
region’s four water treatment stations.
12
PIONEERING SUSTAINABLE WATER MANAGEMENT
New contract
Ingenious process
Quality assured
Algiers, Algeria
Partnership
Prague, Czech Republic
This design, build and commissioning
contract covers phase 2 of the Baraki
municipal wastewater treatment plant serving
900,000 Population Equivalent. The plant
as a whole will serve 1.8 million Population
Equivalent.
In responding to European Union targets
requiring water quality to be reinstated
in a particularly sensitive area before 2015,
the City of Prague has awarded Degrémont
and other consortium members (SMP,
Hochtief and WTE) a €257 million contract
to design, build and operate the capital’s
wastewater treatment plant. With a daily
treatment capacity of 350,000 cu. m, it will
serve 1.1 million Population Equivalent.
European standards
compliance
Le Havre, France
Official opening of Edelweiss, the new water
treatment plant for Le Havre. With a capacity
of 415,000 Population Equivalent, it meets
European requirements for nitrogen and
phosphorus treatment, enabling treated
water to be discharged directly into the Seine
estuary. This is the largest implementation in
Europe of Cyclor™, the compact wastewater
treatment process that treats carbon, nitrogen
and phosphorus pollutants.
An innovative partnership agreement has
been signed with the Swiss company
Bucher Unipektin for the development
and marketing of a new sludge dewatering
solution known as Dehydris™ Twist. Applied
to water treatment sludge, this automatic
press system delivers higher dewatering
quality than so-called ‘traditional’ processes.
Major renovation
Achères, France
Smaller environmental
footprint
Angers, France
Energy efficiency
Innovation
The Greenbass™ innovation from
Degrémont has been adopted by two local
authorities: Dijon in France and Tournus
in Belgium. Nominated for the European
Environmental Press Awards, this system
optimises the most energy-hungry
plant process - aeration - on the basis
of ‘fair energy use’. By reducing energy
consumption, it also reduces energy
costs and the carbon footprint.
Degrémont and Lyonnaise des Eaux
have won the 6-year contract to manage
the La Baumette plant: the contract
value is nearly €20 million. This water
treatment plant processes the wastewater
generated by local industries and
residents (285,000 Population Equivalent).
The plant will be operated by a joint
venture company called Valomaine, which
has a target to reduce the plant’s
environmental footprint by 1,100 tonnes
of carbon equivalent per year.
Degrémont is currently contributing to the
refurbishment of the biological treatment
process in operation at the Seine aval
municipal wastewater treatment plant
in Achères. The plant capacity is
2.3 million cu. m per day, and the contract
value is €165 million.
Technological prowess
GHG measurement
Energy recovery
Melbourne, Australia
New system
Adeje Arona, Canary Isles
Building work has been completed on
the Melbourne desalination plant project,
which began in 2009 and is designed
to provide drinking water for one-third
of the city’s residents (4 million people with
a plant capacity of 450,000 cu. m per day).
The Lifecarbontool website designed
by Degrémont is now available online.
It uses the carbon calculator developed in
conjunction with PricewaterhouseCoopers
and is designed to enable local authorities
and industrial customers to evaluate
the greenhouse gas emissions generated
by their water treatment plants.
The Canary Isles government has awarded
the contract for phase two of its Adeje
Arona water treatment plant construction
project to the consortium of Degrémont,
Satocan and Canaragua. The plant will
use a membrane bioreactor treatment
process to maintain bathing water quality.
The biogas produced by this new
413,000 Population Equivalent plant will
be used to generate electricity.
Combining forces
International
Ondeo Industrial Solutions, the specialist
in industrial water cycle optimisation
and management, is now a wholly-owned
subsidiary of Degrémont.
Synergy of expertise
Wuhan, China
Success in the French
overseas departments
Contracts
At Matiti in French Guiana, the Communauté
de Communes du Centre Littoral authority
has awarded the Degrémont France RégionsSogea consortium a €16.2 million contract
to build a drinking water production plant
with a capacity of 10 million m³ per year.
At Leblond, the same consortium will build
a water treatment plant with a capacity
of 90,000 Population Equivalent under
a contract worth €21 million. In Guadeloupe,
Degrémont France Assainissement has
won the contract to provide the wastewater
treatment plant at Baie-Mahault.
The Wuhan Sino French company has
been formed to manage the 30-year build
and operate contract for the wastewater
treatment plant of the Wuhan industrial
and chemicals site. This joint venture
involves Sino French Water Development
(SUEZ ENVIRONNEMENT), Wuhan
Chemical Industry Park, Degrémont
and Shanghai Chemical Industry Park.
The plant capacity is 60,000 cu. m per day.
14
COMPLEMENTARY
AREAS
OF ACTIVITY
Degrémont responds to the high expectations of its customers
by providing them with increasingly innovative solutions
and expertise. Its long-term support and assistance is provided
in a context of close partnership and experience sharing.
16
COMPLEMENTARY AREAS OF ACTIVITY
Capitalising
on our global
presence and
seventy years
of experience
What is your view of Degrémont’s
achievements in 2011?
Jacques Blein. 2011 was marked by a
number of major international events and a serious
economic crisis that continues to affect nation
states, the public, the global financial system and
a few of our customers. Some have already put in
place precautionary measures to guard against any
economic slowdown. In this difficult environment,
we have once again demonstrated our ability
to secure renewal of our contracts and win new
business in our markets thanks to the suitability
and competitiveness of our bids and the quality
of the services we provide. Damaging weather
conditions and industrial relations issues together
resulted in a 6-month delay in the Melbourne
desalination plant construction schedule.
Nevertheless, our teams spared no effort to achieve
the lead times set, and the new plant will be
operating at full capacity by the end of 2012.
We have therefore had a difficult year of transition
and I would like to take this opportunity to pay a
tribute to the commitment shown by our employees,
who have effectively ensured continuity of our
business despite all these difficulties.
What is Degrémont’s role as a water
treatment partner?
J. B. I see partnership as a fundamental
and cross-functional factor, because it is absolutely
central to everything we do. In practical terms,
the ability to draw on the expertise of our partners
extends our own skills set and ability to compete
in the market. The complementary nature of
our areas of activity therefore makes it possible
to develop products and services that provide
the best possible response to the needs of
our customers. In our construction activity,
we are, of course, involved in industrial partnerships
with civil engineering companies. We also have
technology-based partnerships with some of our
suppliers. We work with co-investors and financial
partners. In addition, we develop partnerships
with some of our customers, especially in areas
like applying innovative products and processes,
conducting joint research programmes
and implementing social and environmental
responsibility initiatives.
What makes Degrémont distinctive
in terms of sustainable development?
J. B. The most obvious distinctive factor
relates to what we do. The fact is that we are not
a typical company, because protecting resources
and the environment is central to all our areas of
activity. Our development is inherently sustainable,
because it is based on a permanent commitment
to our employees and to the customers who
use our solutions to enhance their own economic,
environmental and social performance.
The Degrémont Way involves all our employees,
and is based absolutely on this commitment to
permanent and sustainable development through
innovation, quality, safety, local identity and respect
for people and their environments. We are all
united around the same ambition, which we sum
up as: ‘Committed together to water, a source of
life’. Now that’s a sustainable commitment, isn’t it?
MORE FROM…
Jacques Blein
Chief Operating Officer
of Degrémont
Mobilisation
We invest in the decisive factors
that leverage growth, like training,
research and development. We
capitalise on our global presence,
which allows us to draw on
high-profile expertise and a huge
diversity of talent.
Commitment
We create value for our customers
by offering them solutions that
meet their cost and performance
requirements. We then support
and assist them in a context of
close partnership and experience
sharing.
Adaptation
We support our customers
by addressing changes in their
own business environments,
whether financial (infrastructure
funding issues, etc.), economic
(rising energy bills), regulatory
(compliance with changing
standards) or technological
(adopting new processes).
18
COMPLEMENTARY AREAS OF ACTIVITY
The preferred
partner
of industry and local
authorities
Degrémont mobilises its expertise and technologies to support
its private and public-sector customers in achieving sustainable
management of their water resources.
Targeted services
for industrial customers
The integration of Ondeo Industrial Solutions in 2011 made the year a decisive turning
point for Degrémont, establishing the Group as a leading player in industrial water cycle
optimisation and management. From resource to re-use, Degrémont responds effectively to the requirements of industrial customers on every continent. This offer covers
a broad portfolio of technological solutions and innovative services that combine economic performance with environmental performance. From the production of ultrapure
water by deionisation to the most sophisticated wastewater treatment techniques for
effluents and sludge processing, Degrémont adapts its expertise to the special requirements of every industry.
A comprehensive offer for local authorities
Degrémont is committed to helping local authorities protect their natural resources
in a number of different ways, with particular focus on providing equipment for water treatment and wastewater recycling, and the treatment and processing of water
treatment sludge. All the facilities provided by the company are equipped with a
broad spectrum of advanced technologies developed by Degrémont research and its
technology partnerships.
Acknowledged
expertise
The internationally-recognised
expertise of Degrémont
has been developed over
more than seventy years of
experience in a broad range
of industry, from electricity
generation and fossil fuel
energy to chemicals,
healthcare, mining, paper
making, food processing and
microelectronics. The Group
shares all the same challenges
as its customers, from quality
and reliability to safety, cost
control and compliance with
environmental standards.
This new plant
will allow us to
serve both agriculture
and industry
Alberto Rojas
Wastewater Treatment Director,
Comisión Estatal del Agua
“Designed, built and financed by
Degrémont under a BOT contract,
the San Luis Potosí wastewater
recycling plant supplies water for
two types of users: cooling water
for the Comisión Federal de
Electricidad conventional power
station, and irrigation water for
the region’s farmers. The farmers
can now rely on excellent water
quality, which is making a valuable
contribution to remediating soils
eroded by decades of poor irrigation.
Under the terms of a new BOT
contract, the power station will soon
have a new water production unit
to supply steam generated using
recycled wastewater. We will then
regain the drilling permits required
to produce drinking water for San
Luis Potosí, which currently suffers
from a shortage equivalent to
60 million cu. m per year ”.
The Degrémont solution
Reverse osmosis filtration enables water
to be produced at a quality compatible with
its intended use. The osmosis unit membrane
removes bacteria, microbes, viruses, limescale,
chlorine, nitrates, metals, chemicals and
any other pollutants present in the water.
This system guarantees that 90% to 99%
of the contaminants are filtered out.
San Luis Potosí (Mexico), a wastewater re-use plant
20
COMPLEMENTARY AREAS OF ACTIVITY
Customised
production
of drinking water
Guaranteed health quality and cost control: these are the challenges addressed
by Degrémont in delivering stable and accessible processes and services.
This ambition is underpinned by continual development of processes at the cutting
edge of technology.
The Morsang-sur-Seine drinking water production plant in France.
Combining technologies
The quantity and quality of water resources vary very significantly from region to
region. To succeed in the challenge of providing universal access to drinking water,
Degrémont offers a wide range of solutions, from sand filtration to flotation and ultrafiltration. These solutions cover the entire production cycle, from special treatments
(reduction of metals and advanced removal of dissolved organic matter and micropollutants) to clarification/filtration (removal of suspended matter and some dissolved
organic matter) and disinfection.
Supporting the expansion of Dar es Salaam
Degrémont was awarded the Design & Build contract to extend Dar es Salaam’s
Lower Ruvu drinking water production plant in June 2011. The expansion of
this major port in Tanzania and the associated increase in demand for drinking
water made it essential that the capacity of this plant should be increased.
The work to be carried out by Degrémont will triple its capacity to a level sufficient
to supply half the city’s population, i.e. 1.5 million people. The treatment line
includes robust high-performance technologies that are particularly well suited
to the local climate: Pulsatube® (settling) and Aquazur V® (sand filtration).
New success
in Africa
Degrémont has won the contract
to build a 60,000 cu. m per day
drinking water production plant
close to the Kashimbila dam in
Nigeria.
More than
3,000
drinking water production
plants built worldwide
Innovative
desalination
processes
The Melbourne desalination
plant in Australia.
As the number of world regions affected by water stress
has increased over the last forty years, Degrémont offers
an environmentally-friendly alternative for all that time:
reverse osmosis desalination.
Environmentally-friendly processes
As a pioneer in domestic and industrial water desalination, Degrémont continues to
develop units built around high-efficiency processes: pre-treatment of seawater and
brackish water by clarification and filtration, reduction of salinity by reverse osmosis
and final re-mineralisation treatment of osmotically-filtered water to make it drinkable.
Particular attention is focused on upstream purification, which is absolutely essential
to ensure that membrane-based systems remain reliable and durable. The solutions
offered by Degrémont include using renewable energy sources to power desalination
plants and recovering as much energy as possible. The processes used to disperse
salt concentrates are designed to protect marine life.
More than
250
desalination plants built
worldwide to serve approximately
10 million people
Water for Al Dur in Bahrain
2011 saw completion of
construction work on the largest reverse osmosis desalination unit in the Middle
East. Operated in conjunction with an electricity generating plant, this facility
has a production capacity of 220,000 cu. m per day. Advanced pre-treatment
enables this unit to produce excellent quality water at a competitive price to
meet local requirements and the needs of a growing population.
The Al Dur desalination plant in Bahrain.
22
COMPLEMENTARY AREAS OF ACTIVITY
Municipal
wastewater
purification
Municipal wastewater treatment accounts for half of all water
treatment worldwide. The solutions offered by Degrémont address
the twin challenges of protecting the environment and combating
resource scarcity.
Ultrablue™ process racks in the Doha West plant, Qatar.
A challenge successfully met for industrial
companies and local authorities
Demographic trends and increasing urbanisation are the two key factors that explain
the increase in wastewater volumes. Treating this wastewater poses a significant environmental challenge for local authorities and industrial companies. The quality of its
stormwater and domestic wastewater purification processes means that Degrémont
can guarantee high-quality discharges, even in sensitive areas, as well as new agricultural, industrial and municipal uses for treated water. At the same time, the use of
innovative techniques like physico-chemical, biological and ultrafiltration treatments
ensures that biodiversity is properly respected.
The Doha West plant extension
The growing population
of Doha and the need to protect water resources have led the State of Qatar
Public Works Authority to award Degrémont this new contract to extend the
Doha West wastewater recycling plant. The project will increase plant capacity
to 175,000 cu. m per day to serve 650,000 Population Equivalent. The facility
uses state-of-the-art membrane ultrafiltration technology to recycle 85% of
treated wastewater. The water is then re-used for landscape and market garden
irrigation and to replenish natural aquifers.
Sludge treatment
and processing
The ThermylisTM
incinerator at the Seine
amont (SIAAP) plant
in Valenton, France.
Tighter regulation and better wastewater treatment processes
are generating significantly higher quantities of sludge to be treated.
Degrémont offers its customers a broad range of processes that
is constantly expanded as a result of innovation and partnership projects.
A comprehensive range
of innovations
As the end-product wastewater treatment, sludge poses a major economic and environmental challenge, to which Degrémont is responding with a range of process options, from digestion, thickening, dewatering and drying, right through to incineration.
In terms of biosolid recycling for use in agricultural and energy generation applications, Degrémont focuses consistently on innovation in treatment quality.
A major first
The Dehydris™ Twist was
installed for the first time
at the Châteaubourg drinking
water production facility
(Ille-et-Vilaine, France).
An innovative partnership with Bucher Unipektin
In June 2011, Degrémont signed a partnership agreement with the Swiss
company Bucher Unipektin to develop and market an innovative sludge
dewatering solution known as Dehydris™ Twist. This innovation uses
the Bucher hydraulic press, which automatically adjusts its operating
parameters to match sludge characteristics, and delivers a significant
improvement in dewatering quality.
DehydrisTM Twist.
24
COMPLEMENTARY AREAS OF ACTIVITY
Industrial water
cycle optimisation
Degrémont is committed to creating value by contributing to the processes
used by its customers through the adoption of special solutions capable
of producing water that meets the most exacting industrial requirements.
Sludge treatment tank in Lacq, France.
Special technologies
In industrial applications, water quality and quantity requirements vary widely, depending on the type of process and the use made of water resources: pure or ultrapure water, combined water, washing water, water for steam generation and water
for cooling systems. Degrémont and Ondeo Industrial Solutions have developed a
range of processes and services for water treatment and management, right through
to re-use and effluent treatment. So from water resource to the return of treated water
to the natural environment, industrial customers now have a range of high-technology
solutions and services designed specifically for their needs.
Eco-friendly processes Ozone is the most economical chemical
to use in paper pulp bleaching processes and avoids any subsequent presence
of chlorine compounds. Degrémont subsidiary company Ozonia has conducted
a significant body of research in this area and is now the unrivalled leader in
optimised large-scale, high concentration, high-pressure systems. Many plants
now produce paper pulp bleached using ozone, enabling them to comply with
increasingly stringent standards and regulations.
More than
200
operating and service provision
contracts under management
worldwide
More than
1,800
process water treatment plants
More than
2,000
wastewater treatment plants
A very productive
partnership built
on collaboration
and performance
Eduardo Torres
Executive Vice-President,
Engineering, Petrobras
“We’re looking to reduce the cost
of treating water and effluents,
which means optimising effluent
re-use systems and installing
them in our water treatment
plants and operating units. We
expect Degrémont’s teams to
work interactively with Petrobras
technicians in the design, build
and operating phases, so that our
requirements and needs are properly
addressed and incorporated.
I have to say that we are delighted
with the very productive partnership
we have built with Degrémont
over recent years and with the
performance of the company,
which has helped us to identify
good practices and obtain improved
results in terms of cost, water
quality and effluent quality”.
The Degrémont solution
Membrane bio reactor pre-treatment
and treatment processes, producing
water that can be re-used in the
production of demineralised water
for the site.
Rio de Janeiro (Brazil), Petrobras oil refinery
26
ARANGE
OF PROVEN
SOLUTIONS
Degrémont has offered a comprehensive range of design, build, equipment
and operating services for water treatment plants for more than seventy
years. These solutions are distinctive for their high innovation content and
their combination of environmental, economic and social performance.
28
A RANGE OF PROVEN SOLUTIONS
Malta
A compact,
integrated plant
At the beginning of June, the Water Services Corporation
of Malta officially opened the island’s new main
wastewater treatment plant. With a capacity of 60,000 cu. m
per day, the new plant serves 500,000 Population
Equivalent and treats 80% of all wastewater on the
island, including generated during the summer tourist
season. Designed and built by Degrémont in only
21 months, the plant occupies a site that is restricted
to 4 hectares in order to protect the sensitive coastal
environment. It features two of the company’s flagship
processes: Densadeg™ 4D for flocculation and settling,
and Biofor™ for biological treatment. The biogas
generated by sludge digestion is re-used directly on-site
to power its gas engines. Biological deodorisation is also
provided to limit any risk of odour nuisance to local
residents. Lastly, this new facility also makes a significant
contribution to reducing pollution in the Mediterranean.
Key figures
30%
of plant energy needs
met by cogeneration
6,000
plants and trees planted
by Degrémont as part of the
architectural and landscaping
scheme
Turnkey plant
design and build
Its twin skills in project management and water treatment mean that
Degrémont has complete control over every stage of turnkey plant Design
and Build. This longstanding expertise is available to local authorities and
industrial customers, and is based on fundamental values of performance,
reliability and respect for the environment.
Guaranteed at every level
The Degrémont commitment to Design and Build is structured around the guarantees
it provides to its customers: technical performance, on-time delivery and cost of construction. These guarantees apply to every type of plant and every stage of the project,
from bidding to building and services to consultancy.
Substantial, dependable project
management expertise
Degrémont offers its customers comprehensive project management services. From
the plant design stage onwards, Degrémont teams take full responsibility for engineering studies, drawings and equipment purchase. On-site, the Project Manager
coordinates the teams from the commencement of work right through to operational
testing. In the construction phase, the project management teams manage equipment purchase and assembly, as well as plant commissioning. A network of technical
experts is also involved in inspecting, validating and guaranteeing the performance
of the future facilities.
Innovation: at the heart
of project success
The technical and economic optimisation of the solutions implemented as part of
turnkey contracts is an integral part of all Degrémont proposals. Innovation is also
central to design and build projects as part of ensuring health and safety, conserving
energy resources, protecting the environment and maximising quality of life.
Quality assured In May 2011, SGS ICS awarded Degrémont
its first ISO 9001 : 2008 Group certification covering the company’s
Design & Build activity worldwide.
Thomas Palix,
TK Halli Project
Manager, New Delhi,
India
Degrémont is
a leading player
in India, with more
than 160 plants
built over a period of nearly
thirty years. At the end
of 2012, these will be joined
by a new drinking water
production plant: the TK
Halli facility, with a capacity
of 600,000 cu. m per day.
Equipped with Aquazur® V Filter
and AquadafTM technologies,
it represents the final phase
of a project to supply drinking
water to 4 million residents
of the Bangalore urban
community. My role is to
manage the progression
of studies and purchases
in close coordination with
building work on-site,
as well as controlling the
financial and contractual
aspects of the project”.
30
A RANGE OF PROVEN SOLUTIONS
Taking full account
of operating restrictions
Plants designed and built by Degrémont are user-friendly in order to facilitate the day-today tasks of the future operators. They combine technical and economic performance
with high levels of safety as well as measures to protect their natural or urban surroundings. From the earliest-possible stage, the design choices made reflect the company’s
commitment to use optimisation and adaptation as the route to controlling operating
costs, maximising safety and minimising preventive and remedial maintenance costs.
Environmental integration
For many years, Degrémont has placed sustainable development at the very centre
of its priorities by associating environmental performance with social performance.
As a Design & Build specialist, Degrémont uses a range of processes to reduce the
environmental footprint of its projects. For example, wetlands and planted discharge
areas provide additional environmental protection, at the same time as conserving
biodiversity.
Successful environmental integration at the Morsang-sur-Seine drinking water production plant in France.
We opted for a highperformance system
and a targeted product
Anne-Marie Waniart
Chair of the Syndicat Intercommunal
d’Assainissement
“Our ageing plant was no longer able
to meet European standards for river
discharge and a feasibility study
showed that it would be more costeffective to build a new wastewater
treatment plant. So we put the project
out to tender and specified a number
of non-negotiable requirements:
since the facility was to be located on
a restricted site in an urban business
environment, we needed a compact
plant to deliver very high performance
in terms of deodorisation and low
sound levels, as well as the ability
to produce high-quality treated water
for return to the river. We also wanted
to be able to re-use treated water
in spraying systems. Degrémont
addressed all these criteria with
a membrane-based solution and built
the plant, which became operational
in July 2011. Since then, we’ve found
that the deodorisation and production
systems work extremely well, and that
the water discharged into the river is of
very high quality. We’re now examining
how the treated water can be re-used”.
The Degrémont solution
This is the first plate membrane ultrafiltration
plant to be installed in the French department
of Var: this process contributes to the high
quality of treated water discharged into the
River Giscle.
Cogolin-Gassin (France), Municipal wastewater purification plant
32
A RANGE OF PROVEN SOLUTIONS
Nice
Contract
renewed
Having built the Nice Haliotis wastewater purification
plant in 1988 and operated it ever since, Degrémont
was awarded a new €100 million ten-year operating
contract in 2011. Located on the famous Promenade
des Anglais, the Haliotis complex is not only one
of the most efficient in France, but is also ISO 14001
certified. Its effective odour management and
seamless integration into the urban landscape
make it a model for wastewater treatment. Haliotis
comprises the pre-treatment unit, the biological
purification plant, the sludge treatment plant, the
sea discharge station and the air treatment facility.
Key figures
220,000 cu. m
of water treated every day
650,000
residents served
Operation,
services
and day-to-day/
long-term support
All Degrémont customers benefit from the company’s long
experience in plant operation, from operational management
and infrastructure maintenance to a comprehensive set of
associated services.
Cost optimisation
Not only do Degrémont operations teams provide expert control of operational systems
and processes, but they also apply a continual process of identifying cost optimisation
opportunities by implementing an effective preventive maintenance system. Trained as
experts in best practices, the company’s specialists share their methods internationally
to ensure faultless continuity of service.
Customised services
Whether or not the water treatment plant was built by the company, Degrémont offers
a range of services that can be customised for every operator: these include personnel
support, technical/economic optimisation, technical support and spare parts. Degrémont
experts are able to provide consultancy in areas such as project construction, new plant
commissioning and existing plant upgrading. Their services also include the installation
of industrial IT solutions and recommendations to improve plant operation and energy
performance. The company’s in-house training centre has developed a comprehensive
catalogue of training opportunities, including expertise transfer programmes.
PerForM&Eau™: specialist training in
commissioning and operation The PerForM&Eau™ training
centre was set up by Degrémont Services for the sole purpose of providing
training for operator customers based on the company’s forty years of experience
and expertise in plant operation. Dedicated support is provided for plant
commissioning, including the supply of operator manuals specific to each site.
The theory and practical training programmes offered are individually tailored
to the needs of operators and on-site technicians.
Jean-Pierre Hangouët,
Service Office Director
Our priorities
are providing
technical support
to Degrémont
plant operators and passing
on operator feedback to
plant builders”.
85
plants operated
worldwide
34
A RANGE OF PROVEN SOLUTIONS
On-site supervision
Degrémont engineering teams are involved in plant refurbishments, extension projects
and the maintenance of previously-installed equipment. They provide expertise in all
the systems and processes required by customers to upgrade their plants and workshops, optimise processes, reduce consumption of energy from fossil fuels and ensure
that their facilities fully comply with current regulations.
State-of-the-art after-sales service
To support maintenance and repair operations, Degrémont buyers offer customers
spare parts and equipment at the best-possible cost. They supply ready-to-use equipment, as well as reagents and consumables, such as resins, sands, anthracite and
lime. In the event of plant shutdown or a temporary need for water production or
wastewater treatment, Degrémont can provide its customers with self-contained mobile
treatment units as an emergency backup measure.
La Farfana is the largest wastewater purification plant in Latin America, treating 50% of the wastewater generated by the residents of Santiago in Chile. The plant capacity
is 8.8 cu. m per second.
Our relationship is based
on openness, mutual
trust and the commitment
of all involved
Rob Dowling
Head of Operations,
South Australia Water
Corporation
“Based on openness, mutual trust
and the commitment of all involved,
the first twelve months of this alliance
have been both challenging and
enormously rewarding. Given the multitude
of difficulties that come with a contractual
transition of this size and the intricacies
that must be overcome in order to succeed,
I am extremely proud of all we have
achieved. We have already benefited from
the commitment shown by Degrémont,
thanks to its effective local presence, its
proven expertise and innovative abilities.
More challenges lie ahead, of course,
with the increasing financial pressures
of a regulated environment and the rising
expectations of our customers in the face
of escalating prices, but I’m absolutely
convinced that our relationship is on
a sound footing”.
The Degrémont solution
Adelaide, the state capital of South Australia,
has been severely affected by drought, so
Degrémont has been involved in optimising
its facilities and resources at every level to
guarantee high-quality service, at the same
time as driving down operating costs. The
project is based on a wide-ranging road map
called ‘Efficiency through Innovation’.
Adelaide (Australie), drinking water treatment and wastewater purification plant
36
A RANGE OF PROVEN SOLUTIONS
Suzhou, China
®
Innodry
dryers for low
water content
sludge
It was in September 2009 that Degrémont won
the contract to build the sludge treatment unit
for the China-Singapore Suzhou Industrial Park.
The Innodry® dryer used in this project is one of
the flagship technologies developed by Degrémont.
This state-of-the-art drying technology reduces
the quantity of sludge to be processed by combining
indirect drying (thin-layer evaporator) with direct
drying (belt drier). This drying process reduces
sludge water content from 80% to 10%, and the dried
material is recycled as fuel for the industrial park’s
electricity generating plant.
KEY FIGURES
350 tonnes
of sludge processed every day
A power demand averaging
700 kWh
per tonne of water evaporated:
an energy saving of more than 30%
Equipmentand
technologies
that maximise
plant efficiency
The companies united under the Degrémont Technologies banner
offer the most appropriate solutions to water treatment plant
integrators and operators and draw on a global network of approved
manufacturers.
A comprehensive range
The range of equipment offered by Degrémont encompasses the design, manufacture, installation and maintenance of treatment technologies and processes. Tailored
to the needs of the municipal authority, industrial, medical and leisure markets, it
offers a broad spectrum of solutions for implementation at every stage of the water
cycle, from pre-treatment, biological treatment and separation by filtration (ultrafiltration and reverse osmosis) to disinfection, sludge processing (drying and incineration)
and industrial treatments.
A wide array of applications
Degrémont provides its customers with standardised equipment for applications
such as sludge drying (Innodry 1E® and Innodry 2E®), ozonation and UV disinfection.
Some of these solutions are modular, such as the membrane ultrafiltration, reverse
osmosis and ion exchange skid-mounted units. The definition of equipment also
includes complete systems, such as ThermylisTM incinerators, Densadeg® clarifier/
softer/thickeners, Biofor® biofilters and AquadafTM clarifiers. In every case, Degrémont
is responsible for the design and manufacture of these patented, standardised and
packaged technologies, as well as their supply, installation and commissioning. This
comprehensive proposition also includes technical support and after-sales service.
Strong brands
Degrémont equipment is offered by dedicated Degrémont Technologies companies.
Aquasource serves the drinking water treatment and wastewater recycling markets with
ultrafiltration membranes and standard clarification/disinfection units. Ozone and UV
disinfection solutions are the specialties of Triogen and Ozonia. The sludge treatment
systems supplied by Innoplana are recognised as effective solutions all over the world,
as are the demineralisation, electrodeionisation, ion exchange, reverse osmosis, deep
gasification, ultrafiltration and nanofiltration technologies of Anderson/WPT. Lastly, Infilco offers a range of pre-treatment, clarification, filtration, biological treatment and
thermal oxidation processes.
Jeff Savage, Head
of Operations
at Water & Power
Technologies (WPT),
USA
WPT is a
Degrémont
subsidiary
company
specialising in the
supply of complete water
treatment systems. We
provide membrane filter
systems, but our range of
technologies also covers an
extremely broad spectrum,
including ozonators and
clarifiers. We manage
projects in synergy with
other Group companies
to provide our customers
with a comprehensive and
highly efficient service”.
38
A RANGE OF PROVEN SOLUTIONS
Xoxoxoxoxoxoxo
Inside an ozonator.
An expanded range of services
Degrémont Technologies supports its customers before, during and after equipment
purchase, beginning with site monitoring and preventive maintenance to guarantee
continuity of production, followed up by local support and the provision of spare parts,
refurbished parts or repaired parts.
Economic solutions
Degrémont Compact Units (UCDs) are standardised modular plants, whose flexibility
of installation and operation appeal particularly to urban centres, small local authorities
and industrial users. The straightforward installation of these ready-to-connect units is
combined with speedy delivery. The treatment processes used by UCDs enable these
units to deliver high production capacities. The payoff for customers includes space
saved and substantial economies.
An international innovation network
Degrémont Technologies implements its sustained policy of research and development
through its three centres in Richmond (USA), Toulouse (France) and Zurich (Switzerland). The innovative solutions and existing process optimisation opportunities developed by these centres enable the company to maintain its technological advantage.
UCD
Pulsapak®, AquadafTM Package
System, Ferazur/Mangazur®,
UltragreenTM Package System
and UltraforTM Package System
are the leading UCDs currently
available.
Mobile solution
French Polynesia now has
a drinking water production
UCD. Installed in a transportable
container, the unit can be
easily relocated from one island
to another. This solution has
been developed out of synergies
between Degrémont and SPEA
(the Polynesian Water Company
owned by Lyonnaise des Eaux).
Degrémont
offers us options
that meet our
requirements
David Trujillo
Utilities Manager
“At the ExxonMobil Beaumont refinery,
we plan to continue implementing our
maintenance policy to ensure that our
water treatment equipment is always
fit for purpose. The expectations we have
of our partner Degrémont focus not
only on the supply of mobile units we
can rely on, but also on accurate quality
evaluation of our water as the basis
for offering us better options for meeting
our requirements”.
The Degrémont solution
Mobile industrial water treatment units
are as suitable for planned locations and
long-term use as they are for emergency
and temporary applications. This rental
service for trailer-mounted and containerised
treatment plants is available worldwide
from Ondeo IS and WPT. They can supply
water flow rates from just a few cubic metres
per hour to many hundreds of cubic metres
per hour.
ExxonMobile (Texas, USA), refinery
40
A RANGE OF PROVEN SOLUTIONS
As Samra, Jordan
Energy
self-sufficiency
The As Samra water treatment plant in Jordan
processes the wastewater generated by one-third
of the local population using technically-advanced
solutions for water treatment (activated sludge and
primary settling) and sludge processing (digestion
and composting). Designed to produce approximately
100 million cu. m of very high-quality treated water per
year, it also reduces the volume of drinking water used
by agriculture and industry. The success of the project
has yet to be equalled anywhere else in the world,
because this plant is 95% self-sufficient in electricity
consumption as a result of biogas production and
hydroelectric generation.
KEY FIGURES
2 million
Population Equivalent
260,000 cu. m
per day
BOT contracts:
from project design
to funding
BOT (Build, Operate, Transfer) plays a key role within the range
of Degrémont business activities. This type of service provision
requires total control of all the processes involved in funding,
building and operating plants over many years and the ability
to form sophisticated partnerships.
Long-term support
Whenever Degrémont signs a BOT contract, the company commits to finance, build
and operate a plant for twenty or thirty years. This integrated one-stop solution leaves
customers free to operate their infrastructures at the end of the contract period, during which they will have benefitted from all the technical expertise and skills of Degrémont. BOT contracts draw on every Degrémont area of activity and its range of
products and services.
Complementary expertise
BOT contracts are based on the provision of overall support and assistance to customers, from the design stage right through to plant transfer. Within this framework,
all project participants contribute their own expertise and commitment. Degrémont
agrees to build the plant, operate it and provide the financing required. The civil engineering partner supplies the skills needed to build the plant. The financing partners
provide the budget required to deliver the project. The customer gradually repays the
operating costs and depreciation on the capital invested over the contract period up
to the point where the facility is transferred.
BOT contract plant at Ciudad Juárez in Mexico.
Hassan Abdallah,
CEO of the As Samra
BOT contract
This project
is based on our
high level of
commitment
and on a series of features
specific to the contract:
the quality of treated
water exceeds
the requirements set
by quality standards,
we have reduced
operating costs by using
renewable energy to
generate our electricity,
and all the operations
staff we employee are
local people. We have also
entered a key BOT project
stage: the transfer of
expertise to local teams”.
42
A RANGE OF PROVEN SOLUTIONS
Melbourne, Australia
A major
public-private
partnership
At Wonthaggi in Australia, the Victoria Desalination
Project is now in the construction stage under a BOT
contract. Believed to be the largest public-private
partnership in the world for a desalination project, it
includes a reverse osmosis plant, an 84-kilometre water
pipeline, an 87-kilometre electricity supply line and all
the off-shore facilities required for seawater extraction
and brine discharge. Designed to supply drinking water
to one-third of the population of Melbourne (nearly
1.5 million people), the new plant will be operated by
the AquaSure consortium of SUEZ ENVIRONNEMENT,
Degrémont, the Australian civil engineering company
Thiess and Macquarie Group, the international provider
of banking, financial and asset management services.
Fully integrated into its environment, the plant will
conserve the natural habitat by creating an ecology
park and reducing environmental impact though
the use of planted roofs, site landscaping and protection
for wildlife. It will also use 100% renewable energy
generated by the new State of Victoria wind park.
KEY FIGURES
450,000 cu. m
of water desalinated per day, rising eventually
to 600,000 cu. m
27 years
of operation by the AquaSure consortium
€2 billion
to build
€1.2 billion
in total revenue
Sur le terrain
Contrat BOT majeur
pour alimenter
Melbourne en eau potable
The As Samra wastewater treatment plant in Jordan.
Thirty years of BOT in China
2011 saw the creation of
the Wuhan Sino French Waste
Water Treatment joint venture.
Owned 43% by Sino French
For many years, Degrémont has built a part of its growth strategy on the selective
Water Development, 25% by
and controlled development of BOT contracts. The successes of this strategy have
Wuhan Chemical Industry Park,
­included seven government contracts in Mexico since the beginning of the 1990s,
22% by Degrémont and 10%
when the goal was to encourage private investment to supply equipment and infraby Shanghai Chemical Industry
structures, at the same time as protecting the environment. Since 1996, Degrémont
Park, the new company has
has provided operational management of the Prospect drinking water production
won a major contract to build
plant that supplies 3 million cu. m of water every day to residents of Sydney in Australia. This filtration unit is the largest in the world and removes sediments and microa 60,000 cu. m per day plant
particles to ensure that the treated water is completely free of all microorganisms and
to treat effluent from the Wuhan
meets every requirement of the regional public health authority.
industrial and chemicals site.
The joint venture is responsible
for the design, build and thirtyla solution Degrémont
year operation of this wastewater
Every BOT contract gives Degrémont the opportunity to deploy
the full range of its xoxoxoxoxoxoxo
Xoxoxoxoxoxoxoxo
xoxoxox
treatment plant. It
will also build
skills. This type of contract provides customers with four key benefits:
project
financing
xoxoxoxoxoxoxo xoxoxox
xoxoxoxoxoxoxo
a 300,000 cu.
m per day water
costs spread over a long period, transfer of all the associated risks to the private secproduction
plant beginning
xoxoxox
xoxoxox
tor, the ability to retain control of the asset and the water service,
and axoxoxoxoxoxoxo
stable price
in
2013.
per cubic metre treated.
International growth
Multiple benefits
xoxoxoxoxoxoxo xoxoxox xoxoxoxoxoxoxo
xoxoxox xoxoxoxoxoxoxo xoxoxox
xoxoxoxoxoxoxo xoxoxox xoxoxoxoxoxoxo.
44
A RANGE OF PROVEN SOLUTIONS
Innovation
Degrémont has a very special responsibility to offer its customers solutions
that support growth in ways that respect people and the environment.
Innovation contributes to fulfilling this commitment by creating products
and services that favour the carefully-considered use of water, identify
alternative resources and limit environmental impacts.
Technological leadership
Degrémont has always leveraged significant financial and human resources with
particular emphasis on improving public health, conserving natural resources and
reducing dependency on energy from fossil fuels. As part of anticipating major developments in water treatment, the Group develops its own technology solutions by
contributing to collaborative research programmes and drawing on the expertise of its
partners. The complementary nature of the specialist areas of expertise offered by all
these contributors allows the company to offer customers innovations that are suited
and tailored to their needs and expectations.
€14.5
million invested by Degrémont
in research and innovation in 2011
More than
500
technologies patented
The access ports of a SeacleanTM pressurised filter.
ThermylisTM in the Elbeuf water treatment plant in France.
Reducing the environmental footprint
The technologies developed and applied by Degrémont research teams focus primarily
on biology, desalination, biosolids and disinfection. The primary objective of this work
is always the same: to reduce the environmental footprint of our plants by limiting their
energy consumption and greenhouse gas emissions.
Optimisation
Degrémont continues to develop its new technologies using the RAFT process, which
involves standardising and optimising all the phases involved in product creation,
from design and engineering to purchasing and commissioning. The consistent goal is
continuous improvement and the quest for new developments of existing technologies.
AQUARAY™ 36”
is a new drinking water UV treatment system for large
and medium-sized towns and cities, which disinfects by deactivating the
pathogenic microorganisms found in drinking water distribution networks.
Equipped with medium-pressure UV lamps that generate high radiation levels,
this system has a small physical footprint and can disinfect up to 8,000 cu. m
per hour with very low pressure losses.
Marc Chevrel,
Acquisition Partnership
and Innovation
Director at Degrémont
Our key challenges
are energy
efficiency,
the recycling
of biogas in our plants and
the Smart™ technologies
used to provide optimum
control, operation and
regulation of our processes.
In achieving these
challenges, we can rely
on the support of R&D
programmes conducted
in conjunction with
SUEZ ENVIRONNEMENT
and are working with
GDF SUEZ to improve the
energy performance of our
facilities. In the wider sense,
we identify new technologies
with the potential to give
us a competitive advantage
and take up the challenges
that Degrémont will
embrace over the next
three to five years”.
46
A RANGE OF PROVEN SOLUTIONS
Flagship products
Innovations: a mine of solutions
As an essential factor for company competitiveness, innovation has, for the
last two years, had its own regularly-updated interactive guide available at
www.degremont.com. The Innovations Guide showcases 21 innovative technical processes in Degrémont’s six proven areas of expertise: drinking water,
municipal wastewater, desalination, biosolids, re-use and air. It also offers
technology solutions for combating odour pollution.
SERVICE SOLUTIONS
Degrémont offers a diverse range of Service
Solutions to support local authorities in operating
their plants. The local authority maintains
operational control, whilst receiving assistance for
specific services and tasks, such as commissioning,
equipment maintenance, refurbishment, plant
extension, rental of specialist equipment, process
analysis, online parts and equipment purchasing
and operator training.
DRINKING WATER
AquadafTM
Surface water clarification
by rapid flotation using
a plug-flow flocculator.
>Customer benefit
Instant start-up for optimum
ease of use, and small footprint.
PulsazurTM
This powdered activated
carbon contactor eliminates
the majority of micropollutants and anticipates
pollution peaks.
>Customer benefit
Low maintenance costs
and reduced consumption
of activated carbon,
reagents and energy.
RegulazurTM III
Computerised management
of open filter drinking water
installations.
>Customer benefit
Optimises plant productivity
and guarantees the reliability
and regularity of water quality.
Its strengths include savings
on water, operating costs and
maintenance costs.
UltrazurTM SmartrackTM*
Drinking water production
with pressurised out/in
ultrafiltration modules.
>Customer benefit
Ultrazur™ provides
a bacteriological barrier
to guarantee water
hygiene and safety.
UltrazurTM ZW 1000
Advanced clarification
using immersed
ultrafiltration membranes.
>Customer benefit
Ultrazur™ ZW 1000
is a compact solution
that provides a bacteriological
barrier to guarantee water
safety and uniform water
quality.
DESALINATION
SeacleanTM Filter
Pressurised multimedia
filtration for clarification
of seawater.
>Customer benefit
The Seaclean™ Filter can be
fitted to any size of installation
to stabilise and guarantee
filtered water quality upstream
of the reverse osmosis feed.
SeadafTM
Seawater clarification
using rapid flotation.
>Customer benefit
The ability to cope with the high
circulation velocities required to
clarify large volumes of seawater
prior to desalination by reverse
osmosis. Seadaf™ offers a flexible
solution for treating turbidity
(algal blooms and suspended
material).
UltramarineTM SmartrackTM*
Pre-treatment of seawater
using pressurised out/in
ultrafiltration modules.
>Customer benefit
Used upstream of the reverse
osmosis process, this solution
contributes to meeting sustainable
development objectives by
eliminating any discharge of iron
salts into the marine environment.
IndustrY
OxyblueTM
Advanced wastewater
polishing treatment using
ozone and associated
biofiltration.
>Customer benefit
Requiring 50% less ozone than
other processes, OxyblueTM is
highly flexible in its additional
ability to remove micro-pollutants
from municipal wastewater.
AN ADAPTABLE
RANGE
CompakblueTM
Removal of suspended solids
and associated pollutants
using immersed disk filtration.
>Customer benefit
Efficient, and producing
high-quality water for re-use
or discharge in sensitive areas,
Compakblue™ is a compact
energy-efficient solution.
UltrablueTM SmartrackTM*
Cleared water treatment
using pressurised out/in
ultrafiltration modules
for re-use.
>Customer benefit
Solution suitable for plant
outlet applications where
water is to be re-used
for agricultural and urban
applications, etc.
MUNICIPAL
WASTEWATER
Cleargreen
Biological treatment of
effluents containing high
concentrations of ammonia.
TM
>Customer benefit
Cleargreen™ offers the
opportunity to reduce aeration
demand by 60% (compared
with traditional activated sludge
treatment) with zero consumption
of reagents.
CyclorTM
Activated sludge treatment
using a sequencing batch
reactor.
>Customer benefit
Complete treatment process
producing water suitable for
discharge in sensitive areas.
Exceptionally small footprint.
GreenbassTM
Regulation of sequenced
aeration for activated sludge.
>Customer benefit
Greenbass™ reduces treatment
plant energy consumption by
continually fine-tuning the flow
of air supplied to the biological
treatment process.
GreendafTM
Tertiary phosphate removal
by rapid flotation.
>Customer benefit
Remarkably effective in removing
phosphates with very low reagent
consumption.
MeteorTM MBR
Biological purification of
wastewater using moving bed
cultures.
>Customer benefit
Complete treatment
of wastewater with a very
compact footprint.
>Customer benefit
Up to 30% reduction in
sludge bulk compared with
conventional dewatering.
MeteorTM IFAS
Biological purification of
wastewater using combined
cultures.
DigelisTM Turbo
Enhanced digestion of
biological or mixed sludge.
>Customer benefit
Supports broad variations
in load and meets the most
demanding discharge
regulations at controlled cost.
UltraforTM
Biological purification using
hollow fibre ultrafiltration
membranes.
>Customer benefit
Treatment quality optimised to
protect the natural environment
and the public. Effluent re-use
helps to protect water resources.
UltragreenTM
Biological purification
using ultrafiltration flat
sheet membranes.
>Customer benefit
A cost-effective solution
that provides guaranteed
water quality that exceeds
the most demanding
standards, even where seasonal
fluctuations are high.
BIOSOLIDS
DehydrisTM Lime
Advanced dewatering
of sludge by pre-liming
before centrifuging.
>Customer benefit
Significantly improved dewatered
sludge quality, compared with
that obtained using post-liming
processes.
DehydrisTM Osmo
Advanced sludge dewatering
using electro-osmosis.
>Customer benefit
Drier sludge without the need
for mineral conditioning.
DehydrisTM Twist
Boosted sludge dewatering
using piston press technology.
>Customer benefit
Half the digestion volume,
higher biogas production and
a 5-10 point gain in dryness.
EvaporisTM LT
Low-temperature sludge
drying system.
>Customer benefit
Less primary energy and
extremely safe operation.
ThermylisTM 2S
Two-stage sludge incineration
process.
>Customer benefit
Drastically reduced energy costs
achieved by using the heat value
of sludge.
AIR
AzurairTM B-Twin
Biological treatment
of hydrogen sulphide
and mercaptans.
>Customer benefit
A sustainable approach
to odour pollution control.
Azurair Boost
Deodorization of wastewater
treatment plants through
advanced desulphurisation.
>Customer benefit
Control of odour pollution
from wastewater treatment
plants in warm climates.
*Smartrack™
Smartrack™ is a standardised industrialscale production system that can be
adapted to cope with any changes in
the plant, offering customers complete
freedom of supplier choice when replacing
ultrafiltration modules. It covers three
Degrémont areas of expertise: drinking
water, desalination and wastewater re-use.
48
COMMITTED
TO THE FUTURE
Degrémont’s sustainable development policy is realistic and practical.
It is implemented in the form of projects guaranteeing the delivery
of technological and economic performance that respect the company’s
stakeholders and the environment.
50
COMMITTED TO THE FUTURE
A responsible and dynamic
approach
Being a world leader in water treatment means being the company
that opens up new markets, drives progress in its areas of expertise
by delivering the right solutions to customers, attracts talented
new people and plays a full part in employee relations and society.
Four sustainable priorities
The unequal distribution of water resources is what drives Degrémont to offer solutions
that form an integral part of economic, social and environmental projects designed to
meet specific and local needs. With this context, the Group has adopted the four sustainable development priorities set by SUEZ ENVIRONNEMENT in 2009: to conserve
natural resources and promote the circular economy, to make our employees active
contributors to sustainable development, to innovate in order to meet environmental
challenges and to build up development with all our stakeholders.
Common vision and shared values
In today’s world economic environment, the vision adopted by Degrémont is an essential one. Customers have new requirements in terms of shorter lead times, increasingly complex projects, new regulations and more competitive products and services.
Challenges have also changed: environmentally-integrated plants, eco-footprints,
user-friendliness, and so on. The Degrémont Vision is a road map designed to guide
the company towards achieving its ambition of being ‘Committed together to water, a
source of life’, and is based on the Degrémont Way, which defines the behaviour and
procedures to be shared by all employees.
Skills network
As a subsidiary of SUEZ ENVIRONNEMENT, Degrémont benefits from the technologies, expertise and information about local challenges and customer needs shared by
all the entities operated by its parent group: the result provides powerful leverage for
success. The same networked approach also applies within Degrémont itself, whose
employees in more than 70 countries apply their expertise and experience in synergy
with each other. This international pooling of skills also makes it possible to identify
and develop high-potential staff, skills and diversity.
Training: guaranteeing the future
As part of passing on its individual culture and training its people in best practices,
Degrémont is consolidating its training policy by incorporating today’s new customer
requirements and evolving its learning methods and resources. As part of this evolution,
company training specialists are developing new learning resources tailored to new
needs and a series of e-learning modules is already available. They offer the added
benefit of exchanging good practices. A new project management training module was
introduced in 2010 for employees involved in plant design and build. The new module
is based on the internationally-recognised Project Management Institute® methodology.
Enhanced performance
Identifying good as well as weaker
practices is an excellent way of creating a flow of practical feedback. Run by
the Engineering-Innovation Department for several years now, REX (the in-house
acronym for the feedback process) has become an effective and unifying method
for analysis that is being rolled out across the Group. It is also essential for avoiding
the repetition of substandard practices and failures and capitalising on successes.
Khadija Mouhaddab,
Deputy Director
for Sustainable
Development and
Risk Prevention
Diversifying
the origins and
skill sets of our
people, reducing
the energy consumed by
ourselves and our customers,
and taking on-board the
concerns of our stakeholders
are just three of the areas
in which we are gradually
building our corporate social
responsibility model. Since
2008, our commitments
have been regularly audited
by GoodCorporationTM, with
special focus on interviews
with our employees,
customers and suppliers.
GoodCorporationTM evaluates
the actions we implement
to protect the environment,
as well as measuring
the effectiveness of our
management procedures
and business ethics policy.
This is one of the ways
in which we ensure that
we are correctly addressing
the three core issues of
sustainable development:
economic, environmental
and social”.
The safety of people and plants is a core priority for Degrémont.
Listening to our customers
The satisfaction survey first introduced in 2010 has been repeated to measure satisfaction levels amongst Degrémont customers worldwide. In this latest survey, nearly 300 of
them used the same questionnaire to tell the company their expectations. The results
reveal very high levels of overall satisfaction: 95% of respondents say that Degrémont
delivers on its commitments, 98% trust it, 89% think that the Group addresses sustainable development issues, 91% welcome its innovations and 97% appreciate its
commitment to customer service.
Dimension S, as in social and societal
In terms of nationality, language, qualifications, disability, age and gender, the spectrum covered by the people who make up the teams of Degrémont is simultaneously a
valuable asset and a major challenge. Dimension S - the Group diversity programme focuses on five key issues: encouraging access to employment and youth employment
through apprenticeship, supporting women in their careers, increasing the number of
disabled people in the workforce, promoting the employment of seniors citizens and
improving working conditions. A voluntary action plan has been introduced to involve
career managers and operational company managers in addressing these issues,
supported by a worldwide campaign to promote employee awareness.
Safety without borders
Degrémont places great emphasis on developing a stronger international safety culture
to reduce the number of accidents and eliminate dangerous situations and behaviour.
A communication campaign was run in 2011 focusing on ten golden rules for anticipating potentially dangerous situations and achieving the shared goal of zero accidents.
Ongoing social dialogue
As a longstanding component of the company’s corporate culture, social dialogue
aims to maintain the right balance between the development of Degrémont and that
of its employees. Built around regular, open meetings with employee representatives,
social dialogue encourages two-way communication, and contributes to developing
Degrémont employee relations policies through the negotiation and implementation
of company agreements.
SKILLS TRANSFER
In implementing its global policy for social action
in tangible ways at local level, Degrémont works through its membership of the
French non-profit organisation Convergences 2015, which was set up in 2008
as a private network for economic discussion and action. Sharing the same
commitment to partnership, respect, progress and innovation, Degrémont invites
its employees to contribute voluntarily to its social entrepreneurship mission,
and pass on the expertise they have gained as part of an international group
to entrepreneurs of the future.
Camille Bornstain,
Diversity and
Remuneration Manager
In 2011, we
increased
the proportion
of disabled
employees working for the
company from 0.7% to 2.7%,
and negotiated framework
agreements to increase the
amount of purchases we make
from the organisations with
high numbers of challenged
staff. We also conducted
a survey amongst 400 women
to try and identify those
factors that inhibit equality
of opportunity in the workplace.
We used the results of
that survey to put together
an agreement on gender
equality across all our career
opportunities, and that
agreement was signed during
the year. We have also
offered employees aged
between 45 and 55 career
appraisals to prompt
discussion on inter-disciplinary
mobility. Lastly, we have
begun consulting on quality
of life in the workplace
to evaluate the challenges
we face in working conditions.
The results will form the
basis for a precise action plan
in 2012”.
Lost time
occupational accidents
Frequency rate
Target: 3.5 or lower
Achieved: 2.7
Accident severity rate
Target: 0.1 or lower
Achieved: 0.1
52
COMMITTED TO THE FUTURE
Protecting
natural resources
and environments
Protecting water resources and public health, facilitating the re-use of wastewater,
improving the treatment and recycling of sludge and reducing the use of fossil
fuels: at a time when green growth is the subject of increasing debate,
Degrémont is making its own contribution to environmental performance.
Energy efficiency
Energy and environmental efficiency are primary concerns for Degrémont customers.
The challenges are enormous, both in industry - to enable competitiveness - and
in treatment facilities and buildings, where valuable carbon savings can be made.
Degrémont draws together technology, innovation and engineering to address these
essential challenges. Heating, cooling and electricity are produced by the solar photovoltaic, heat pump, wind power and hydroelectric power systems installed in the
company’s facilities.
Eco-engineering
Degrémont develops and implements innovative technologies (biological, desalination, biosolids, disinfection, etc.) to reduce the environmental footprint of its plants
by limiting their energy consumption and greenhouse gas emissions. The water treatment technologies it supplies enable local authorities and industrial companies to
achieve new targets for water resource protection, biodiversity conservation and climate change reduction.
Measurable commitments
The Edelway® label is shared by all SUEZ ENVIRONNEMENT products and services
that contribute to reducing greenhouse gas emissions, conserving natural resources
and protecting biodiversity. Degrémont is fully committed to the global cross-disciplinary approach adopted by Edelway®, which includes environmental footprint assessment and the use of diagnostic systems and solutions to improve economic and
environmental performance.
ISO 9001-certificated management system
In 1991, Degrémont was the first water engineering company to be awarded
ISO 9001 certification. Since then, process-based management has made
a daily contribution to driving down the cost of quality failures and boosting
profitability. This management system is now an integral part of the corporate
plan, with its commitment to ‘progress and help others to progress’.
Damien Cabezas,
Purchasing and
Logistics Director
Our job is to work
on the company’s
acquisition
- purchasing
and logistics - processes
to anticipate future needs
by adapting what we do
to suit the requirements
of our customers around
the world, without, of course,
compromising our ability
to compete effectively.
We address sustainable
development criteria in
a number of different ways,
through partnerships with
selected suppliers to optimise
process productivity or
offer raw materials with low
environmental impact, by
including ethical requirements
in our framework contracts, by
incorporating environmental
and safety criteria in our
specifications and conducting
audits to make sure they are
met and by entering contracts
to organisations with high
numbers of challenged staff”.
The îles de Lérins in the Mediterranean off Cannes (France) are 95% unspoiled natural habitats.
Ecosystem conservation
Degrémont uses constantly-improved treatment technologies as part of boosting
the role played by water treatment plants in conserving natural environments and
biodiversity. Its other contribution to conserving ecosystems lies in implementing
projects specific to individual sites. Examples of this commitment in action include
bird reserves at Fécamp (Seine-Maritime, France), a wetlands area at Hermes (Oise,
France) and an ecosystem information trail at Le Moule (Guadeloupe). The UltraforTM
process used in the Aquaviva plant in Cannes (France) reduces the amount of discharges from this facility. A partnership with the Conseil Scientifique des îles de Lérins
provides constant monitoring of biodiversity in Cannes Bay.
Local identity
As a partner of local authorities and industrial companies, Degrémont is committed
to respecting the local environment and social fabric through carefully-considered
architecture, elimination of noise and odour pollution, local partnerships, dialogue
with stakeholders and local residents, and support for local sports and arts initiatives.
Optimal solutions
Faced with high demand for drinking water, the urgent need to treat wastewater, rising
quantities of sewage sludge and worsening water stress in some areas, Degrémont
customers seek to combine the best technologies available with maximum value for
money. Markets no longer obey only the law of supply and demand. Today, they are
driven by the ways in which many different players and competitors deal with economic and environmental constraints, so competitive advantage now depends on the
ability to maximise financial gain through technical synergies and economies of scale.
Guillem Grau,
Proposals Director
at Degrémont France
Régions (France
Construction BU)
Our customers
certainly want
to address
price-related
and technical criteria,
but they are also concerned
with environmental and
social aspects. We manage
environmental impact in
a number ways, including
by using our Lifecarbontool
system to conduct carbon
balance assessments.
The routes we favour include
reducing consumption
of energy and chemical
reagents, generating energy
from renewable sources
and generating green heat
and power by cogeneration.
We also integrate our
plants fully into the local
environment and,
wherever we can, we work
with regional partners
and employ local workers
on our sites”.
54
COMMITTED TO THE FUTURE
Responsible and ethical
Having been the first company in its industry to have been granted GoodCorporation™
certification in 2009, Degrémont saw its certification renewed in 2011. This corporate
responsibility label is awarded on the basis on an audit to examine the way in which
company management structures treat employees, customers, suppliers and shareholders, protect the environment and contribute to the community.
Protecting the environment is an essential challenge for Degrémont.
Degrémont successfully
addressed a series of very
restrictive environmental
constraints
Marie-Josette Valentin
Technical Services Director
“When we began the project to
upgrade the entire wastewater system
serving the Fontainebleau-Avon
territorial community, we also wanted
to make sure we complied fully with
the future standards to be introduced
under the European Urban Wastewater
Treatment Directive. We therefore
commissioned Degrémont to build
a treatment plant with a capacity
of 60,000 Population Equivalent.
The contract imposed many
environmental constraints, because
the plant is surrounded by nature
reserves, protected forests and areas
of special scientific interest”.
The Degrémont solution
In order to respect the very rich biodiversity of
this location, the decision was made to install
the UltraforTM process, whose hollow fibre
ultrafiltration membranes provide biological
purification. A specially-created biodiversity
area will also provide a new habitat for local
plant and animal life.
The Territorial Community of Fontainebleau-Avon
(France), wastewater treatment plant
56
PhotoCREDITS
Cover: Brian W. Stevens • p. 4: SUEZ ENVIRONNEMENT/Stéphane de Bourgies/Abacapress • p. 5:
SUEZ ENVIRONNEMENT/Stéphane de Bourgies/Abacapress • p. 7: Marc Bertrand • p. 8: GDF
SUEZ/Bill Lyons/Abacapress • p. 9: SUEZ ENVIRONNEMENT/Patrick Wack/Abacapress • p. 10:
Degrémont, Allwater, AmeriWater, Degrémont • p. 11: GDF SUEZ/Bill Lyons/Abacapress, GDF SUEZ/
Sema Ondemir/Abacapress, Felipe Gonzalez-Recorridos Virtuales/Degrémont, GoodCorporationTM,
SUEZ ENVIRONNEMENT/Patrick Wack/Abacapress • p. 12: SUEZ ENVIRONNEMENT/Éric
Bernard/Abacapress, Degrémont Technologies, SUEZ ENVIRONNEMENT/Thierry Duvivier/Trilogi’c,
Luc Weizmann Architecte mandataire / Lelli Architectes • p. 13: Degrémont, Thiess-Degrémont,
Degrémont, SUEZ ENVIRONNEMENT/Laurent Pascal/Abacapress, Creative Commons • p. 14-15:
SUEZ ENVIRONNEMENT/Laurent Pascal/Abacapress • p. 17: Catherine de Torquat • p. 18: SUEZ
ENVIRONNEMENT/George Blonsky/Abacapress • p. 19: Felipe Gonzalez-Recorridos Virtuales/
Degrémont • p. 20: Degrémont • p. 21: Thiess-Degrémont, Phil Weymouth • p. 22: GDF SUEZ/Sema
Ondemir/Abacapress • p. 23: Augusto Da Silva/ Graphix images • p. 24: SUEZ ENVIRONNEMENT/
Laurent Pascal/Abacapress • p. 25: Petrobras • p. 26-27: SUEZ ENVIRONNEMENT/Michel
Martinez Boulanin/Abacapress • p. 28: Degrémont • p. 29: Degrémont • p. 30: Degrémont • p. 31:
Degrémont • p. 32: Degrémont • p. 33: Degrémont • p. 34: Degrémont • p. 35: Transfield • p. 36:
SUEZ ENVIRONNEMENT/Patrick Wack/Abacapress • p. 37: Degrémont • p. 38: Degrémont • p. 39:
Nikolaus Brenning • p. 40: GDF SUEZ/Bill Lyons/Abacapress • p. 41: Felipe Gonzalez-Recorridos
Virtuales/Degrémont, Degrémont • p. 42: Thiess-Degrémont • p. 43: GDF SUEZ/Bill Lyons/Abacapress
• p. 44: Degrémont-Romain Secco • p. 45: SUEZ ENVIRONNEMENT/Michel Martinez Boulanin/
Abacapress, Degrémont-L. Zylberman-Graphix images, Degrémont • p. 46: Degrémont • p. 48-49:
SUEZ ENVIRONNEMENT/Éric Bernard/Abacapress • p. 50: Degrémont • p. 51: Phil Weymouth,
Marc Bertrand • p. 52: Degrémont • p. 53: Palais des Festivals et des Congrès de Cannes, Degrémont
• p. 54: Degrémont • p. 55: Gilles.
Publisher: Communication Department – Degrémont Tour CB 21 – 16, place de l’Iris – 92040 Paris
La Défense Cedex – Tel.: +33 (0)1 58 81 20 00 – www.degremont.com.
Design and production: Scripto Sensu 28, rue Sainte-Foy – 75002 Paris – Tel.: +33 (0)1 48 05 14 59
– www.scriptosensu.com. Editor: Delphine Tardiveau – Art Director: Brian Stevens – Writers: Elisabeth
Benoualid and Laurent Durasnel. Production manager: Patrick Duval.
Printed by: La Galiote Prenant.
Publishing an annual report provides a welcome additional
opportunity to thank our customers, our employees and
our partners. It also marks a new stage in our commitment
to continual progress, because it tells the story of a very
full year of work.
We hope that this publication will provide you with an
excellent introduction to our company, and for those who
already know us, we hope that it will help you to get
to know us better. You can find more information on our
corporate website at www.degremont.com
2011 Annual Report