UGT Corporate Broshure

ABOUT UGT
Today the company UGT is one of the leading system integrator and provider of solutions in the field of information and
communication technology. UGT primarily concentrates on providing services to corporate clients and the government
sector.
The core business of UGT is the implementation, deployment, and support of solutions that are based on information and
communication technology products and services. UGT is also known for the provision of high quality computer
equipment and accessories.
The characteristics UGT is most proud of, and committed to, are: professionalism, customer care, provision of high quality
products and services to every customer.
Our success has been achieved through the knowledge and experience of professional managers and technical staff- the
majority of who constantly undergo qualification trainings in the headquarters of our partners. These partners are the
leaders in the field of information and communication technology throughout the world.
UGT mission is to assist its' customers in reaching their goals by providing them with information and communications
solutions based on modern technologies, products, and services. UGT is constantly introducing itself to the latest
technology resources and offers its' clients solutions based on up-to-date achievements, which effectively aid them in
successfully reaching their business goals.
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SOLUTIONS
BUSINESS SOLUTIONS
UGT offers the following business solutions:
Financial Management
Logistics and warehouse management
Customer Relationship Management
Retail Management
Project Management and Accounting
Manufacturing
Human Resource ManagementBusiness Analyses
INFRASTRUCTURE SOLUTIONS
UGT offers the following Infrastructure Solutions:
CORPORATE SYSTEMS
Data Processing Centers
Data Storage Systems
Corporate Software
IT Management Software Systems
NETWORK & COMMUNICATION
Voice and IP Communication
Switching and Routing
Information Security
ENGINEERING FACILITIES
Structured Cable Systems
Energy Systems
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SERVICES
UGT offers consulting and professional-technical services, which are conducted by IT Experts, qualified
engineers and specialists:
CONSULTING
Management Consulting
IT Consulting
IT Audit
IT Strategy Formation
Project Management
System selection and support
PROFESSIONAL-TECHNICAL SERVICES
IT Professional Service
IT Infrastructure Management and Technical Support Outsourcing
IT and Specialized Training
Computer and Hardware Warranty Service
Computer and Hardware Post Warranty Service
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PRODUCTS
BUSINESS APPLICATIONS
It is hard to image a modern company without business software. Business systems are used internationally in every
field starting from financial accounting and analysis to production and human resource management. These systems
are known as ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and other titles.
UGT concentrates on the following business applications:
Microsoft Navision
Microsoft CRM
MySAP ERP
UGT offers the business applications which are produced by the
world leading companies, such as Microsoft and SAP.
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PRODUCTS
IT INFRASTRUCTURE PRODUCTS
UGT offers a wide range of IT Infrastructure products and satisfies the needs of every type of organization.
UGT offers the following types of IT Infrastructure products:
Servers and Clasters
Disk and Tape Storage
Systems Software
Database Software
Backup Software
Routers and Switches
Wireless Hardware
Information Security Products
Traditional and IP Communication Hardware
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PRODUCTS
COMPUTER EQUIPMENT AND ACCESSORIES
UGT offers computer equipment of world wide known brands, which are known for their reliability, stability,
productivity, and functionality. These products are:
Computers and respective options;
Notebooks and their options;
Minimal configuration servers and options;
CRT and TFT monitors;
Hand held systems and their options
Printer, copiers, scanner and their accessories
Digital projects, digital photo cameras and accessories;
UPSs and their options
Diversity of software products
UGT supplies computer and office equipment, network-communications and software to mid size and large
organizations, government agencies and foreign companies.
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PARTNERS
Partners of UGT are the world's leading companies in the filed if information
technologies:
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INDUSTRIES
SOLUTIONS DEVELOPED BY UGT FOR GOVERNMENT AGENCIES
DEFENSE AND SECURITY AGENCIES
Development and deployment of complex solutions for state and public security provision.
Increased effectiveness of communication.
Creations of systems for fast mining, transfer and access to the information resources.
Creation of flexible systems for statistical and archived data management.
FINANCIAL MANAGEMENT SOLUTIONS
Optimization of budget expenditures and revenues.
Increase effectiveness of country's budget management.
Improved control of budget expenditures.
Optimization of tax and customs procedures.
MUNICIPALITIES
Creation of transparent management system, which will ensure growth of trust between public and city government.
Creation of flexible system for document management.
Increase in speed, precision and general effectiveness of municipal services.
LEGISLATIVE GOVERNMENT
Optimization of flow of information between legislative and executive government.
Creation of flexible system to study legislative projects.
Optimization of legal acts discussion process.
Autoimmunization of routine information mining processes.
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INDUSTRIES
CORPORATE SECTOR
UGT is engaged in deployment of specific solutions in the following sectors
BANKING-FINANCIAL SECTOR
One of the major strategic directions of UGT is to study the business objectives of banking-financial sector and
develop technology solutions to reach those objectives.
TELECOMMUNICATIONS
Today UGT is capable of solving IT related problems faced by telecommunications sector.
DISTRIBUTION AND RETAIL
Trade and production companies, such as food and beverage producers, consumer and other goods
distributors, pharmaceutical companies and alike, can receive from UGT a wide range of solutions that fully
cover the specific needs of companies operating on consumer market.
TRANSPORT AND PRODUCTION
By the deployment of automated managements systems transport organizations can considerably enhance the
efficiency of its operations.
ENERGY SECTOR
Information technologies are successfully deployed and functioning in energy sector organization worldwide.
Solutions offered by UGT to energy sector organizations enable them to improve and control financial
management processes, and minimize the expenditures.
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PROJECTS
MICROSOFT CRM IMPLEMENTATION IN TBC BANK
TBC Bank, one of the leading banks in Georgia, implemented Microsoft Business Solutions CRM from UGT.
TBC Bank sought a CRM solution that could integrate information across the company, allow easier sharing of
information, increased productivity, dramatically reduced costs, and enhanced customer service. Since implementing
Microsoft Business Solutions CRM, TBC Bank is more successfully managing its customer relationships by capturing
targeted information about new customers, expanding sales efforts with its existing customer base, and increasing sales
revenues.
TBC Bank received the following business benefits from Microsoft CRM:
Informational support of sales managers
Service quality control
Saving the time of bank employees
Exploration of new sales opportunities and increasing the sales closing rate
Development of cross selling system in order to enhance the sales
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PROJECTS
BILLING AND ACCOUNTING SYSTEM IMPLEMENTATION IN TBILGAZI
JSC “TbilGazi” is one of the strategic entities of Georgia and its stabile functioning is required for the well-being
of its customers. Company needed a solution that could provide stabile and reliable functioning of information
system of TbilGazi, and was capable of increasing processing power for a short period of time.
“UGT appeared to be the only company that could build our billing and accounting system. With their help the
system is serving thousands of company customers without fail.“
After successful implementation of the solution by UGT, Tbilgazi received the following business benefits:
Increased information system stability
Increased data processing efficiency
System working security due to organized and stable administration
IMPLEMENTATION OF SAN (STORAGE AREA NETWORK) NATIONAL BANK OF GEORGIA
National Bank of Georgia (NBG) is one of the strategic state institutions of the country and it is of an
utmost importance to protect the information and data the personell of NBG is working with.
Before deployment of SAN the IT of NBG covered local area networks, servers and PCs, and the information
was stored only on the server hard drives.
National Bank of Georgia required deployment of such technology that would successfully consolidate
diverse software environment and effectively allocate the resources.
Principle changes in the system were made by UGT through SAN (Storage Area Network) integration. This
means transfer of data storage resources from local area networks to faster and more reliable optical network.
As a result, implementation of the above mentioned technology highly improved the business processes
and increased the productivity.
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PROJECTS
DATA PROCESSING SYSTEM IMPLEMENTATION IN GEORGIAN CARD
After inclusion of ATM and POS terminals in Georgian Card network, standard functioning of the processing center
appeared to be insufficient to ensure required productivity and reliability. This reasoned the need to establish a
system that would ensure functioning of all components and high speed.
As the result of consultations with Georgian Card, and review of several alternatives, experts of UGT concluded the
best solution will be N+1 cluster system that would be based on HP, ReHat Linus, Oracle and Veritas products.
Established data processing and storage system (SAN Storage Area Network) combined servers and tape drives.
When the project was finished:
through consolidation of processing resources and storage technologies the system gained sound resistance to
hazardous situations
the team defined and deployed redundancy policy
deployment of innovative technologies was implemented on the basis of modern industrial standards
the system is ready for future expansion and changes
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PROJECTS
GEORGIAN LOCALIZATION PROJECT
MICROSOFT WINDOWS XP GEORGIAN VERSION IMPLEMENTATION
On May 1 of 2005, a document was signed by UGT and Microsoft, upon which UGT received the opportunity to start
the fist stage of the Windows XP Georgian Version Implementation Project. Specialists of Georgian and English
languages, IT Experts and other members of society took part in terminology translation process.
In the end of the project, Georgians will have the opportunity to use Georgian Windows XP. Also, a great number of
Georgian IT terminologies have been created.
17a Chavchavadze Avenue 0179 Tbilisi, Georgia
Tel.: (+995 32) 22 05 05 Fax: (+995 32) 22 02 06
E-mail: [email protected] Internet: http://www.ugt.ge
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