Bulletin 1204 Automate CQM1 Discontinué FR_Rev1

Bulletin-1204 rev1
Bulletin d’information
6 Novembre 2015
ATT: Compagnies d’Entretien en Ascenseurs.
SUJET: Automate CQM1 Discontinué.
Chers clients,
Automatisation JRT Inc. tient à vous rappeler que la série d’Automate Programmable CQM1 de la compagnie Omron
est discontinuée depuis mars 2012. Ces automates programmables peuvent être présents dans plusieurs de nos
contrôleurs construits de 1997 à 2008. Il est à noter que le centre de réparation d’Omron continuera d’offrir le service de
réparation pour ce produit jusqu’en Mars 2019.
Automatisation JRT Inc possède un important inventaire du produit en main. Il est peut être également disponible chez
plusieurs distributeurs autorisés Omron répartis dans 80 pays, en plus d’être disponible en ligne chez certains
revendeurs.
Prendre note que le produit CQM1 est conçu pour une durée de vie de 25 ans, tel que décrit dans la lettre ci-jointe de
notre fournisseur Omron.
Il sera possible de prolonger la vie utile de votre contrôleur, après ces 25 ans d’utilisations, en effectuant une mise à jour
de ceux-ci à moindre coût. Nous pouvons remplacer votre modèle d’automate CQM1 par un modèle plus récent car
Omron conserve l’optique de compatibilité de ces produits. Cette conversion peut être réalisée par vos équipes de
service ou via nos techniciens spécialisés et ce à un prix des plus compétitif.
Ce mémo n’est qu’à titre informatif et aucune intervention n’est requise pour le moment car les premiers systèmes
équipés d’automates de la série CQM1 sont en fonction depuis 1997 et leur durée de vie utile est de 25 ans.
Pour de plus amples renseignements, vous pouvez communiquer avec nous en composant le 418-871-6016 ou par
courriel à [email protected].
Rémi Rodrigue
Division ascenseur – Elevator Division
Directeur –Director
405, av. Galilée,
Québec, QC G1P 4M6 CANADA
Tel: 418-871-6016
Fax: 418-871-6292
Sans frais/Toll free: 1-877-871-6016
To whom it may concern,
I'd like to take this opportunity to allay your concerns about remaining a loyal and appreciated Omron Automation and
Safety user. I know you and your engineers are weighing the pros and cons of using self-developed or sourced control
boards in place of readily available, off-the-shelf Omron controllers and I want to make sure you have the facts to make
a fully informed decision.
Long design life is essential for equipment expected to last for 25 years of use.
Omron typically retains a PLC platform and design for 15 to 20 years before migrating to a similar size or smaller
controller with additional features to meet the growing and changing industry needs. When we do need to obsolete a
product, typically due to component availability issues, we have upgrade and migration paths in place for our customers
to keep them operating. Our standard repair support commitment to you is seven (7) years for parts after a product is
discontinued. The calculated Mean Time to Failure (MTTF) for our PLCs is among the longest in the industry, assuring
you the longevity and reliability required for elevators. At the end of this letter I have provided some detailed information
and examples for your consideration.
The cost of testing for national and international safety standards is already in the price.
Omron lets you focus on testing of the whole system and not just the controller, reducing your testing costs and
shortening time to market. Omron PLCs are tested and certified by Underwriters Laboratories (UL) for industrial control
use as well as use in Class I Div 2 hazardous environments. National Electrical Manufactures Association (NEMA) and
Canadian Standards Association (CSA) also test our equipment and certify that we meet stringent requirements such
that our products are safe, durable and readily accepted into major global manufacturers.
Omron provides the product engineering team and a standard warranty for 12 months.
 Developing, testing and supporting products is an expensive investment. Let Omron bear these costs.
 Omron can back up its product with long life and warranty support, self-developed or sourced product may
have costly support or no support at all.
 Extended warranties can be made available.
Partner with a financially stable, fully committed supplier.
Omron is an $8B global Technology Company headquartered in Kyoto, Japan with over 300 sales offices in 80
countries. With over 80 years in automation, Omron currently derives about 40% of sales from industrial automation
and another 13% from circuit board level electronic components. Our size and scope of product is a major reason many
of our customers select Omron for their automation solutions. We are in the automation business for the long haul.
When JRT works with Omron, you can be assured you are working with a global leader that can offer significant
technical depth and backstop. I invite you to discuss your additional concerns so we can renew the relationship with
Omron.
Sincerely,
Clark Kromenaker
Product Marketing Manager- HMI,IPC,RFID
Office: 847-285-7271
Mobile: 224-213-4339
Fax: 847-285-8271
[email protected]
Omron Automation and Safety
2895 Greenspoint Parkway, Suite 200, Hoffman Estates, IL 60169
Please see attachments on Design and Service Life, and additional considerations for deciding to buy vs. build.
Design and Service Life
We provide automation solutions for some of the largest global manufacturers, and are keenly aware of the
challenges our customers face with regard to product compatibility, longevity, and reliability. Our controllers are
available for many years and when we do need to move forward with a newer platform, Omron keeps backward
compatibility as a priority to lower your total cot of ownership.

For example the CS1 PLC patform was introduced in the mid 1990’s and is still available today. It is relatively
easy for a supplier to claim its product will be viable for 25 years, but in reality, many unforeseen issues can
derail that claim.

The table below shows the calculated Mean Time to Failure (MTBF) for some of our products. A full list
covering our controller offering is available. Assuming 8700 hours of potential operation a year, the typical
CS1D controller below will operate for 32 years.
Part Number
CS1D-CPU44S
CP1H-X40DR-A
CJ1H-CPU65H
CJ2M-CPU34
MTBF (Hours)
287,000
134,334
259,545
302223
When we do need to obsolete one of our controller platforms, we take great pains to provide a path forward for our
customers.

When the C200H controller was replaced by the CS1 controller, the CS1 was designed to have full backward
compatibility of the I/O and software so the I/O in existing systems can remain in place.

Our latest controller, the NJ series, will support its predecessors’ I/O modules so that the I/O of legacy systems
can remain in place while the controller is updated to gain a higher level of performance.

If Omron does need to obsolete a controller, we purchase enough parts to be able to repair the controller for at
least seven years.
This is standard practice and is a requirement not just from JRT, but also by our global customer base.
Comparison Checklist: PLCs vs. Embedded Custom Controls
As you weigh the costs of developing embedded controls in-house against buying an off-the-shelf programmable
controller, there are some important advantages in choosing the off-the-shelf solution. These include shortening timeto-market with your product and improving the efficiency of your technical support team to service installed controllers.
You also shift focus from board manufacturing and its liabilities to effectiveness of the control program. Here are other
issues to consider.
Item
Costs for circuit design,
prototyping, manufacturing and
quality control
Administrative costs
In-house design control board
Separate costs for each step involving
different vendors. Extensive
development costs.
At $200 to issue a purchase order,
the number of component and board
vendors needed for the controller
adds a large recurring procurement
cost.
Development time
Quality
6 to 9 months
Usually manufactured by small board
fabricator with little control of quality.
EMI and Noise
Often difficult to identify and resolve.
Can cause major issues with end
users.
Must be designed from the ground up.
Must design every aspect around the
processor.
Specialized engineering level
expertise required to service or
troubleshoot.
Very difficult to change. Usually
requires complete redesign and
layout of controller.
Operating system
Support
Flexibility
Design and Service
Locked into design with little or no
control over service or design issues.
Usually made only for one customer.
Omron programmable controllers
One vendor with independently
verifiable quality. No up-front
development costs.
One purchase order for the controller
limits procurement costs. Adding
other industrial components needed
for the whole elevator such as
photoelectric and limit switches brings
down cost with cumulative discounts.
Off-the-shelf product
Manufactured by a leader in
technology. All units are tested at
factory.
Tested and compliant with
international standards (UL, CSA and
CE)
Fully developed and proven operating
system built in with maximum
programming flexibility.
Technician level expertise with local
support available around the globe.
Multiple models to choose from that
all use the same software and
programming tools. Expandability and
modularity assure easy system
upgrades with little engineering effort.
Easy to design system allows inhouse control of the design and
service issues. Product available
globally through authorized Omron
distributors.