On the Job Training The

Transcription

Building the Future
TOTAL experience in Training
SDAG International Seminar
1
Arkhangelsk september 2010
TOTAL E&P Russie / DH / JPL
Agenda
Context & Challenge
TOTAL Training approach
Training in TOTAL
 Internal Training
 Professional Passport and training Path
 On the Job Training and Customised Training
 New learning Methods
 Training Management for Major project
Zoom on YLNG Training Project
2
World energy demand is set to increase…
Population
Billions
Energy demand
Average growth/year
2005-2030
MBoe/d
350
10
1%
1.2%
300
1.8%
8
250
6
200
150
1.2%
4
1.7%
100
2
0.6%
50
0.2%
1980
2005
2030
1980
2005
Source : UN, World Population Prospects. IEA. Total
2030
OECD
Non-OECD
…driven by population growth and economic development
3
For Oil &Gas projects, many challenges with impact
on HR and training
Recent discoveries have been made possible by technological
progress
Projects need an increased efficiency (integration) from all
disciplines.
More internationalisation and sustainable development.
Worldwide ageing of O&G manpower.
Training is a key leverage to face Oil & Gas industry challenges
4
Development is worldwide … and training as well
Total Oil Production
Total Other E&P activities
Developing competencies of more than 14 500 Oil & Gas staff,
80 different nationalities, located Worldwide
5
For TOTAL it means a strong focus on Training in
order to …
Develop competencies to face the new technical issues
Preserve and consolidate high level know-how on new
technologies
Develop skills of the increasing number of new employees
Facilitate the fastening access to competencies
Participate to internationalization by providing training adapted
to the local context
Transfer locally Oil & Gas Know-How in a sustainable way
Capitalize experience and develop Knowledge management
Training is increasingly perceived as a strategic focus
6
TOTAL Training Approach
7 - EP/RHCI/GC/FOR February
SDAG2007
International Seminar
Our Training Strategy
Equal access to training
 Local applications in subsidiaries
 Courses that can be exported to subsidiaries
 External partnerships
Coordinate and harmonise programme content
 Consistent messages
 Generic, effective training courses
Standardise the common training methods and
processes
Un Référentiel pour la Formation EP : exemples …
Politique Formation :
•Engagement
•Principes d’actions : collectif/Individuel
Company Rules :
•Ingénierie Formation
 E&P Training Management System
 E&P Training Campaign
•Organisation et standard formation
Spécifications Générales :
•Management de la formation : interne et
externe
•Habilitation des formateurs
Guides et Manuels :
•Indicateurs de pilotage de la formation
•Audit des contracteurs de la formation
Sharing the same tools
Tool Box :
•Procédure d’inscription en stage : Siège
et Filiales
•Procédure d’évaluation des formations
 A common system of training assessment
Des méthodes et des outils partagés
Siège et Filiales
Equity, Effectiveness and Quality and
INTERNATIONALIZATION at the heart of our strategy
8
TOTAL - Joseph REGONNE
- TEP Syria
- March 2010
SDAG International
Seminar
Training has enlarged ambitions which go beyond the
classic training objectives
Integrate new employees both locally and worldwide, e.g.,
 Total Together – a two-week induction programme held in France for new-hires
Standardise skill levels across the Group, e.g.,
 Geosciences passport – personalised training path for new GSR hires :
technical training over a 3-5 year period, implemented in HQ and large
subsidiaries
Enforce Management Training Path
 Technical Oil & Gas and HSE Seminars and Training
 International Training Path : organized for prospective Middle and Top Managers
 Executive Management Seminars : dedicated to Top Executives from TOTAL subsidiaries and
Partner Companies, designed by TOTAL University with its partners such as : H.E.C, E.N.S.P.M.,
Oxford Nusiness School, M.I.T.
Respond to host-country expectations in term of technical training and
knowledge transfer
 Sustainable relationships with schools and universities
 Academic training programs with local universities, Total Professor Associated
 Customised training for NOC/OPCO personnel – On-the-Job Training
 Local training centres for development projects
9
A standardised set of tools, methodologies and
processes
Training
Training Strategy
Strategy :: Orientation
Orientation and
and Organisation
Organisation
• Training Management System
• Training Studies
• Competency Models: TotalSkills
• Training Policies & Orientations
• Training Organisation
Identify
Needs
• Annual appraisal
• Training Campaign
• Manpower Studies
10
Involve
Training
Sessions
Create
Annual Plan
• Training paths
• Training Plan
• Link with training
Catalogue
•
•
•
•
Induction program
Traditional training
Distance training
On the job training
Assess
Performance
• Effectiveness of training
programs
• Updating continuously
training courses
• Benchmarking
Training Activities
11 - EP/RHCI/GC/FOR February
SDAG2007
International Seminar
Training Courses
580 different training Course on every subject matter
Including every subject matter





Technical: Geosciences, Operations, Project …
Finance, Computer Science, Legal, HR
HSE
Personal development and management
Languages
















Architecture
Architecture
Drilling
Drillingand
andWells
Wells
Projects
Projectsand
andConstruction
Construction
Field
Operations
Field Operations
Technology
Technology
Contracts
Contractsand
andProcurement
Procurement
Logistics
Logistics
Safety
Safetyand
andEnvironment
Environment......
These courses may be adapted for specific needs for our subsidiaries,
partners, National Oil Companies, …
Deliverable locally, by Total Experts and also in Head Quarter
Local Course
International Course in HQ
Organised on a site or in a given country and based on
specifications developed at the Corporate level.
12
Bring together participants from all
over the world, regardless of their
origins or activities
Training Passport for Geosciences
A personal Training Path to reach expected skills
Individual Training Passport
1
2
Expected Skills
3
Description/contenu des modules formation
Intégration, connaissance du Groupe
Groupe
Groupe
EP
GSR
Nombre de jours total:
7,5
Développement personnel
Travail en équipes
Langues
Compétences métiers GSR
Actuel Nouv Actuel Nouv
jours jours sem sem Animation
0,5
3
2
2
0.5
3
2
2
5
5
5
HSE
291
330, 292 Topo, géodésie
Acquisition sismique
préparation
supervision
terrain
Traitement sismique
conventionnel
101
102
Prépar Op Sismique
Superv Op Sismique
111
TS conventionnel
1
1
traitements spécifiques
imagerie / vitesses
impact du traitement sur l'interprétation
Méthodes non sismiques
12
5
7
5
Outils d'interprétation
Sismage
Geoquest
Landmark
15
8
TS imagerie
130
MP
2xx
Geol puits
0.5
5
DRHC
1
1
Dir. SE
Dir. SE
MTS, extérieur D Albert
1
ASI
MTS
5
1
MTS
G Jeangeot
5
1
MTS
A Melois
1
MTS
MTS
MTS/ISS
PN
A Melois/A Cacheux
J Arnaud
C Lafond
A Melois
S Russel
COP
JC Che rmette /J Tachet
M Coudeyre
5
5
1
1
9
5
5
5
5
1
1
1
1
1
3
3
9
10
2
3
2
1
1
1
1
MTS
MTS
5
10
11
161
Geol clastiques
113
TS caractérisation
140, 273 Interp sism, ét 2G
5
5
10
MTS/ISS
MTS/ISS
ISS
2xx
Gisement
10
2
2
2
3xx
Gest connaissances
3
1
1
1
31
23
0
5
4
Ce stage est-il nécessaire pour ceux qui ont déjà une petite expérience?
Niveau 3 en anglais demandé avant expatriation
^^
5
5
1
2
86 120
1
1
5
Prévu pour tout le personnel GSR, en 2003
Approfondir, et inclure dans un stage d'acquisition ?
5
Message fort sur importance topo-carto, à diffuser
avec l'ENSPM ?
5
Discipline basics
TS conventionnel
Bases diagraphies
Bases de géologie (terrain)
J Marrauld/P Breton
C Cheyron
J Marrauld
P Turpin
E Zuckmeyer
P Perfetti
S Raillard
Geostat …
T otal (jours)
Expérience terrain (terre, ou mer)
Traitements spécifiques
Vitesses
Imagerie sismique
Impact du traitement sismique sur l'interprétation
Méthodes non sismiques
4
5
2,5
2,5
5
2
avec CEFOGA ? Incluant corrections statiques, DP
5
2,5
2,5
5
avec l'ENSPM?
5
5
5
5
à revoir, avec ENSPM?
5
5
5
L'un ou l'autre, à une date choisie pour mise en application immédiate
A une date choisie en fonction des besoins et de leur mise en application
G&G Interpretation,
Destiné en priorité à des personnes n'ayant jamais mis les pieds sur le terrain
A choisir parmi les stages existants
A faire le plus tôt possible
5
Calibration pétro-acoustique (élastique)/ conversion T/P
Calibration sismique
Vitesses puits
Conversion temps/profondeur
2
2
2
2
5
5
10
5
5
5
Regrouper en une semaine Calibration/Pétro-ac/Conversion T/P
Y inclure la géostatistique des vitesses de JL Piazza
La partie traitement imagerie est traitée dans les modules traitement spéciaux
and geological fieldwork
Lithosismique, méthodologie et exemples
Etudes intégrées (sédimento, clastiques)
ou Etudes intégrées (sédim ento, carbonates)
Etudes intégrées (structurale)
Stratigraphie sismique, outil d'interprétation
Approche intégrée lithosismique 3G
Ecole d'interprétation
Bases de géostatistiques
Gisement
3
5
0,5
4
Strati séquentielle, strati sismique, terrain
Geol structurale, sismique, terrain
6
2xx
Ge stion des connaissa nce s
Initiation à la géodésie
Initiation au positionnement
Acquisition (faisabilité, préparation, supervision)
H Lecanu
P Perfetti
J Dumay
F Viéban
S Raillard
1
1
2
6
Sensibilisation
Milieu isolé
Interprétation à partir de Sismage Recherche
SCHLUMBERGER, ou LANDMARK (bases)
approfondissement
2
Analyse sta tistique
Bases de géostatistiques
(incluant analyse des prospects)
5
Statique
Dynamique
4D, 4C, geovision 3D
Evaluation 3G
Incertitudes
Comm entaires
3
2
2
Induction, HSE ...
Travailler en équipe
JM Lebourgeois
N Keskes
ASI
ASI
1
5
Sismique puits
Geol puits
ISS
10
Personalized
Training
Path
P3
4
1
2
Lithosismique, méthodologie et exemples
Strati sismique
Amplitudes, caractérisation réservoir
Ecole d'interprétation
27
0,5
3
2
2
1
1
5
2.5
2.5
5
3
5
120
2xx
MH Louva rd
(RHCI)
1
1
5
5
Interprétation géologie /géophysique
Calage sismique
Petro-acoustique puits
Conversion temps/profondeur
Présentation du Groupe
Découvrir le Groupe et son environnement stratégique
Intégration DGEP
Intégration GSR
1
W Beydoun
B Flacelière
B Flacelière
G Jeangeot
2,5
2,5
5
5
5
5
Gé ologie (terrain)
Bases de géologie (tectonique et sédimentation)
Nouveaux stages Parcours types:
P1
P2
Stages existants
1
Diagraphies
Bases diagraphies
6
112
Responsable
MH Louva rd
(RHCI)
HSE
4,5
Gé ophysique, fondamentaux
Topo-carto
DRHC
DRHC
RHCI
GSR
1
1
0,5
4
4
1
1
1
3
P Delfiner
1
Multi.disc. Interpretation
5
3
5
3
Evaluation des prospects, regrouper l'ensemble sur 1 sem
10
VDG
A FAIRE de A à Z, gros travail à prévoir pour ce module
JF Coste
JM Lebourgeois
Parcours type (jours):
3
3
120
81
A faire, en cours de préparation à ASI (?)
Data Management
Starting from different level,
reaching strong similar
competency base
Initial Skills
13
A competency based training program
For Total young employees
Following recruitment
In all geosciences professional disciplines
(geology, geophysics, reservoir engineering)
Implementation of personalised curriculum
Corresponding to an average of 6 months
training
Spread over a 3-5 year period
Courses may be adapted and delivered locally
– BLENDED LEARNING
A high level program to improve
technical skills and retain employees
14
Improving performance of Skill Development for Trainees
Training Passport may be adapted locally (ex: 20 weeks in
Nigeria)
15
Increasing seniority
Training Path for Management & Personal Development
Pr
M
ct s
e
j
o
i
ng
i
k
r
Wo
n
ttaall e
i
cie
ssooc littyy
,
l
,
ili
taal
eennt s lliiaabbi
m
nm ics
iirroon eetthhic
v
nv
EEn aanndd
al r
u
t
lt
cu men
r
e
e
Int nag
Ma
t
en
m
e
ag
an
m
ea
T
a
ad
Le
HR
t y e
f
Sa
g
En
eri
in e
M
for
an
in
m
ea
T
a
g Manager of
managers
Intermediary
Manager
ers
g
a
Junior
Manager
ng
Increasing responsibility
Relationship and Team Management
Intercultural and business Management
Development of Leadership
A Management Training Path adapted throughout each
Manager’s career
16
On the Job Training
The “excellence” in professional Training
A customized training path that meets employee’s requirements and
operational objectives.
*
Supported strongly by a Tutor
 Alternating periods of individual training and hands-on work in
operational activities within TOTAL teams
 From 3 months to 2 years, integrated in Head office, Projects or
Affiliate teams
 About 9,000 days per year of witch more than 40% are for National
Oil Companies …
Working with Oil & Gas professional staff
17
“On the Job Training” days
On the Job Training
3 key- roles for successful paths
Know-how
Tra
in
i ng
C
Tutor
rd
o
o
on
i
t
in a
Training Team
Trainee
on
i
t
ra
g
e
Int
Mentor
18
On the Job Training
Specific Designed Training & Workshop
…Geophysicists …,
…, Geologists, …
… Drillers, …
… Surface Producer
This customised Training is organised at the Head Quarters or locally
19
Training in TOTAL rely on a Consistent and Effective
Worldwide Training Network
A network of
competencies areas
and training center
UK
(HP/HT)
LACQ
(Sour Gas)
Abu Dhabi
Canada
(Oil sands)
Indonesia
(Gas Fields)
Nigeria
(Deep Offshore)
Argentina
(Gas fields)
Angola
(Deep Offshore)
Country with production
Country with E&P presence (without
production)
Yemen
(LNG)
Congo
(Mature Fields)
IFP
VEDC
NEXT
CEGOS
SPIE
APAVE
International
partnership with
Training companies
SAIT
CEGELEC
TIDEWATER
…
20
ISS International
…
AFNOR
FMC
KONGSBERG
PRIDE
…
Blended Learning
New way for individualised efficient training
Training that combines a number of different approaches, using distance learning
coupled with one-on-one tutoring
Tutoring
Individual work using a
learning platform
Participants come
together either via
videoconference or in
a classroom setting
Reviving human
environment as in the
traditional classroom
approach
Case studies
undertaken in
virtual classes
More than 120 trainees in Geosciences from 10 subsidiaries and from the
headquarters trained in Blended Learning
Current modules: seismic processing, seismic reservoir characterisation, well
performance, cost control, …
Blended Learning is not e-learning
21
Blended Learning
Bringing quality training to local staff
Total Expert
Tutor
Local Tutor
A « Training Team » leaded by a tutor in charge of
12 Geophysiciens located in different countries and
trained at the same time during 10 weeks
Personal work
(4h/week)
TRAINING
CONTRACT
Revision of basic knowledge:
mathematical tools
for
Seismic Processing
MEETING IN CLASS
OR VIDEO-CONFERENCE
D0
Trainees meeting
(2h)
Introduction
- Geométry
VIDEOCONF.
DISTANCE LEARNIING WITH TUTOR
W
Case
study
WEBCONF
W+3
Trainees meeting
(2h)
Case
study
Velocities
VIDEOCONF.
DISTANCE LEARNING WITH TUTOR
WEBCONF
Example of a training course Seismic Processing
Case
study
Amplitude & Filtering
W+4
Quiz
VIDEO
CONF.
WEBCONF
Migration
Case
study
Quiz
VIDEO
CONF.
EVALUATION
Tool-Box
WEBCONF
CLASSROOM
W+12
Coaching by the Tutor
Provide high level Technical Training in the subsidiaries,
Taking in account the local context
22
Fast Knowledge Transfer Methods
Provide Oil & Gas Know How with more efficiency and flexibility
A “capture” of technical know-how to create reusable
training courses
Optimization of knowledge transfer in technical areas
Video recorded training sessions aiming at the creation of
multimedia tools (CD-ROM, DVD, on-line)
Advantages
Experts’ time is limited and turnover is accelerating. This
method allows a quick “capture” of their key know-how
More efficient distribution of training courses to other
experts and to subsidiaries
More innovative and efficient training courses
A film that restitutes the expert’s presentation (on
DVD)
A written version of knowledge
Animation that emphasizes the expert’s messages
Translation into English and captioning
Field training illustrations
A database that can be reused to produce compact
training courses for Blended Learning or for
business purposes
Allow affiliates and partners
to be trained on high level
know-how with high efficiency
23
A training activity growing substantially …
217,000 training days
 13 days per person per year
 580 courses on technical subjects, personal
development, languages, HSE …
 250 internal instructors for core business training
 49,000 training days “in-the-field” OJT (on-the-jobtraining)
24
Conclusion
Employees Training remains our priority number 1.
With a challenging internationalization objective: to give
same chance and access to « metier » expertise to all,
wherever in the world
TOTAL’s ambition is to be on the front line in terms of
access to expertise, integration of techniques,
internationalization
Share experience with others (NOCs, partnerships,…),
bring Training Locally
Improve the training proposal (more flexible, better
content)
Develop Curriculum process which has brought significant
results
Be innovating in Training process and tools (Blended
Learning,…)
Define and provide Training Solutions adapted to the local
context and specific need
Consolidate present, prepare the future …
25
FastKnowledgeTransferMethod

On the Job Training The

Transcription

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