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PC/E ATS Manager
ProAKT
State-of-the-art ATS application for
secure cash processes in the front office
PC/E ATS Manager
ProAKT
Branches represent the most important delivery channel for banks,
and are the basis for their further growth strategies.
The state-of-the-art ATS application paves the way for sales-oriented
branch concepts and secure cash handling.
YOUR CHALLENGES
How can retail banks combine maximum security with maximum
efficiency in their branches?
| Customers need good service and
expert advice
The "branch issue" is right at the top of
banks' priority lists. Surveys have shown
that bank customers are now making
increasing use of this delivery channel.
Many of them feel out of their depth when
it comes to financial topics, and seek out
the branch staff at the bank for assistance.
In such a scenario, the front office is the
hub of all branch activities, the place
where customers expect to get fast, good
service. Banks must therefore make sure
they give their staff sufficient scope for
consulting and, at the same time, focus on
running their branches cost-efficiently.
| Branch IT restructuring
Another of the top priorities for retail
banks is to win and retain the trust of their
customers. It is also important for them to
guarantee that their staff and other
valuable assets are safe. The measures
required to ensure this include safe and
secure cash handling, for example to
prevent attacks on their branches.
Automated teller safes (ATS) are the ideal
solution for secure cash handling in customer-friendly, open-plan branches. With
their focus on transaction processing,
today's front-office applications are,
however, often unable to incorporate automated teller safes. ProAKT integrates the
ATS and thus guarantees the desired security, precision and efficiency needed in
cash handling.
| Our solution: the functions
❚ Cash deposits and withdrawals
❚ Cash recycling
❚ Support for several currencies
❚ Cash inventory queries
❚ Security measures, e.g., time delays for
cash withdrawals
❚ Transaction data entered and archived
in the journal
❚ Central user and system administration
❚ Banknote validation and fit/unfit test
nation screen is provided for withdrawal
transactions so that customers' wishes for
specific denomination mixes can be met
quickly and reliably. In addition, threshold
values can be configured in order to guarantee optimal cash availability in the ATS.
To prevent third parties accessing cash in
the ATS, a covert alarm can be triggered
via the application and is normally transmitted via the connected ATS.
OUR SOLUTION – YOUR BENEFIT
| Innovative, multivendor-capable
ATS software from Wincor Nixdorf
ProAKT is the state-of-the-art software
that enables you to integrate automated
teller safes from different vendors. With
this single software solution, you can
operate ATS dispensers as well as cash
recycling ATS systems in your branch network. The software helps your staff handle
cash deposit and withdrawal transactions
in the front office in line with all customer
needs. The standard solution enables
open-plan, sales-oriented branches with a
high standard of security. Cash transactions are posted via the front-office
application and finalized on the ATS via
the ATS software.
Our solution can be integrated flexibly in
your existing IT environment to suit your IT
infrastructure and architecture and functions as a simple extension of your current
front-office application. ProAKT allows you
to use ATS systems with their business
logic and broad transaction array. The
depth of integration can be chosen to suit
your specific needs, whether that means
integrating the ATS software seamlessly in
the front-office application with the interface displayed to users unchanged, or
using ProAKT in a standalone installation
to provide an emergency terminal.
| Efficient and secure transaction
processing
Retail banks that use our software profit
from automated cash transaction processes. ProAKT provides support to enable your
staff to deal with overpayments and
underpayments during cash deposits. The
application includes functions for nonpostable transactions such as changing,
counting or sorting cash. A clear denomi-
| Your benefits at a glance
❚ Maximum security in branch concepts
❚ Automated, efficient cash processes
free up capacity for sales activities
❚ Lower costs for infrastructure
and IT changes thanks to central
administration and configuration
❚ Flexible integration in the existing
front-office application
❚ Investments protection thanks to
support for multivendor ATS systems
Host
Alongside these advantages, the software
also reduces the manual work required in
end-of-day balancing. A comprehensive
journal helps your staff record ATS inventories and, where needed, search for individual transactions.
| Greater security for cash handling
Cash deposit and withdrawal transactions
require a maximum level of security. Since
cash is stored safely in the ATS systems,
staff in, open branches have no access to
it, and this helps deter criminals. In addition, using automated teller safes makes it
possible to eliminate the costs otherwise
incurred by additional protection measures
such as bulletproof glass screens.
Another useful feature is that ATS systems
check deposited banknotes and identify
suspected counterfeit notes and notes that
are unsuitable for further circulation. Our
solution provides staff with information on
the status of banknotes and thus assures
them enhanced security. This is all the
more important if deposits tend to dominate your branch transactions.
Front-office app.
Host
Front-office
application
The level of integration of the
ProAKT can be chosen to suit your
specific needs. This could involve
integrating the ATS software seamlessly
in the front-office application or using
the ATS systems in standalone mode.
ATS Software
ATS Software
Standalone solution
Integrated solution
Software from Wincor Nixdorf offers top-level security
for your branches. Automatic transaction
processing reduces your cash handling costs.
the PC/E Cash Management software, the
availability and evaluation of transaction
data enables you to define optimal cash
deliveries to your branch's ATS systems.
Furthermore, the ATS software is an
integral component of the PC/E Teller
Operations front-office software.
E X PA N D I N G T O M E E T T H E F U T U R E
| The PC/E Suite: growth potential
for your solution
ProAKT integrates automated teller safes
to provide maximum security and precision
for handling cash at front-office workstations. In future, the ProAKT application
can be connected to the PC/E Retail
Banking Solution Suite via the PC/E ATS
Manager. Continuous monitoring of your
ATS machines is also possible with the
modular structure of our PC/E Suite in
combination with PC/E Monitoring or
ProView. In this way, any problem can be
identified and eliminated fast and reliably.
At the same time, threshold values that
are reached are reported, and other processes such as cash replenishment and
pick-up can be initiated. With the link to
We advise you right from the start to ensure you profit immediately from the benefits of our software. And Wincor Nixdorf’s
Professional Services will guide you
through every stage of your IT project!
Intelligent software means
improved processes
The PC/E Retail Banking Solution Suite
offers you an IT architecture that
optimizes your sales and service
processes in the front office, for a
decisive edge that ensures a successful
future.
OUR PC/E SUITE
| New IT concepts for retail banks
The sector: The main pillars of traditional
banking business are crumbling; their
profitability can no longer be regarded as
stable, let alone rising. This is due in part
to flexible customers, who are quick to
change banks when they have a better
offer elsewhere. Market liberalization
makes this flexibility possible; thus, the
winner is the bank that succeeds in
appealing to consumers' emotions and
staying one step ahead of the competition.
However, the generally complex, heterogeneous IT architecture of most financial
institutions does not support this strategy
or the processes it requires.
| PC/E Retail Banking Solution Suite:
new momentum for sales and service
Your chances on the market hinge upon the
right strategy. Front office service and
sales play a key role, and here our modular
PC/E Retail Banking Solution Suite covers
a wide array of topics. What are the
strengths of this software package? It
concentrates completely on the front office, enabling the transformation of your
business processes and the associated IT
architecture into a future-proof retail
banking.
| The modular software suite that lets
you do more
Channel Delivery comprises solutions
for retail banks' delivery channels, making
all your processes uniform, transparent
and holistic for your customers, whatever
channel they use.
Banking Business Enabling consists of
modules for the sales and service processes of all these channels. Thanks to its
multichannel concept, these business
processes can be flexibly integrated.
Management & Optimization shows
you how Wincor Nixdorf manages and
optimizes retail banking processes and
reduces operating costs.
Security offers a holistic security
strategy that protects a retail bank’s IT
systems and networks as well as its internal and external communications.
| The PC/E architecture – open to the
future
Our solution is based on an open, netcentric multichannel architecture that is
designed to be service-oriented. Individual
modules, called Business Services, can be
used in any channel. This enables you to
customize your retail bank's business
processes.
Added value from an IT perspective ...
❚ Reusability
❚ Rapid integration
❚ Expandability
Added value from a business perspective ...
❚ Increase in profitability
❚ Reduction in costs
❚ Investment protection and futureproofness
❚ "Emotionalization" of retail banking
From the very first draft, our Professional
Services support you with well-founded,
precise consulting. In the case of IT
integration, this can range all the way to
outsourcing.
Published by
Wincor Nixdorf International GmbH
Heinz-Nixdorf-Ring 1
33106 Paderborn, Germany
Phone +49 (0) 52 51 / 693 - 33 01
Fax +49 (0) 52 51 / 693 - 59 18
www.wincor-nixdorf.com
[email protected]
© Wincor Nixdorf International GmbH
All product names are registered trademarks of
Wincor Nixdorf International GmbH.
All rights reserved, particularly in relation to the grant
of a patent or the registration of a utility model.
Subject to availability and technical modifications.
Order-No. R-11077-J-Z740-1-7600
Printed in Germany, January 2010, w