Canadian Communiqué, Fall/Winter 2004
Transcription
Canadian Communiqué, Fall/Winter 2004
Canadian Communiqué, Fall/Winter 2004 It’s All About Execution Karen Massicotte, CMP, Canadian Representative, International Board of Directors, [email protected] I am in search of July, August, September and October 2004. Where did the first four months of the new MPI year go? The months may have flown by, but what has been accomplished in the past four months has been outstanding. MPI is focused on execution and bold leadership, and Canada has definitely stepped up to the plate. This year we have an outstanding showing of leaders at the chapter level and at the international committee level. The International Board of Directors (IBOD) has an unprecedented three representatives from Canada. So, what has happened during the past four months? July closed with the second largest World Education Congress (WEC) in MPI history, and Canada had another successful showing at the event. In August, the seven Canadian chapter presidents, three IBOD representatives, international committee members and staff outlined a business plan for MPI Canada. Throughout two days, discussion groups analyzed MPI Canada and the Canadian meetings and conventions industry, identified potential new markets for MPI, developed initiatives and defined the needs/results for MPI Canada’s business plan. After this meeting, Elizabeth Henderson, Leslie Wright, Nikki Wright and I visited MPI’s Dallas headquarters to develop the framework for the business plan. Meanwhile, Leslie and Nikki worked with member services staff to bring back the tools they needed to fully manage Canadian memberships. August closed with the sold-out Certified Meeting Management program in Vancouver. Prior to attending the IBOD meeting in September, I had the privilege of attending the European presidents meeting. It was a fantastic meeting, and I brought back a great deal of information and tools to be considered for the Canadian business plan. The IBOD meeting included two days of intense, strategic discussions on where we will take the association during the next three years as we execute Pathways to Excellence. By the end of September, MPI had 1,302 Canadian members. In October, staff, volunteers and I focused on writing the Canadian business plan, which will raise the profile of the industry and MPI nationally through education, recruitment, membership retention and communications initiatives. What will this do for our members? It will provide them with Canada-specific education, increased awareness and influence of the meetings industry in Canada and increased business opportunities for Canadian members. Our path is set, and now we are developing the guide that will take MPI Canada to the next level. This year, we challenged MPI leaders to be bold in their execution and leadership. I challenge each of my fellow Canadian MPI members to be bold with their membership. Get involved with your chapter; no matter how big or small, it all makes a difference! Tout est dans l’exécution Karen Massicotte, CMP, Représentante du Canada, Conseil d’administration de MPI International, [email protected] Je ne sais pas où sont passés juillet, août et septembre. Qu’est-il advenu des quatre premiers mois de la nouvelle année de MPI? Si ces quatre mois sont passés vite, ce qui a été accompli pendant cette période est pourtant tout à fait remarquable. MPI privilégie l’exécution et un leadership fougueux et le Canada s’est sans aucun doute montré à la hauteur. Nous avons cette année des leaders remarquablement performants dans nos différentes sections ainsi que dans les comités internationaux. Fait sans précédent, le Conseil d’administration de MPI International compte actuellement trois représentants du Canada. Que s’est-il passé au cours des quatre derniers mois? Juillet a vu la fin du deuxième plus grand Congrès mondial sur l’éducation (World Education Congress – WEC) de l’histoire de MPI et le Canada a encore une fois été bien représenté à cette manifestation. En août, les présidents des sept sections canadiennes, trois représentants du Conseil d’administration international, ainsi que des membres des comités internationaux et du personnel ont élaboré un plan d’activités pour MPI Canada. Pendant deux jours, des groupes de discussion ont analysé MPI Canada et le secteur canadien des réunions et des conventions, identifié de nouveaux marchés possibles pour MPI, conçu de nouvelles initiatives et cerné les besoins/retombées à prendre en compte dans le plan d’activités de MPI Canada. Après cette réunion, Elizabeth Henderson, Leslie Wright, Nikki Wright et moi sommes allées au siège de MPI à Dallas pour élaborer un cadre pour ce plan d’activités. Leslie et Nikki en ont profité pour travailler en collaboration avec le personnel responsable des services aux membres afin de rapporter les instruments dont elles ont besoin pour gérer pleinement les adhésions au Canada. Fin août, nous avons eu le programme de certification en gestion de réunions (Certified Meeting Management) à Vancouver. Avant de participer à la réunion du Conseil d’administration international en septembre, j’ai eu l’honneur d’assister à la réunion des présidents européens. C’était une réunion fantastique et j’ai rapporté beaucoup d’information et d’instruments à considérer pour le plan d’activités canadien. Dans le cadre de la réunion du Conseil d’administration international, nous avons eu deux journées de discussions stratégiques intenses sur les orientations de l’association pour les trois prochaines années alors que nous mettrons à exécution Pathways to Excellence. Fin septembre, MPI comptait 1302 membres canadiens. Au mois d’octobre, des employés, des bénévoles et moi nous sommes concentrés sur la préparation du plan d’activités canadien qui aidera à accroître la visibilité de l’industrie et de MPI au niveau national, par le biais de l’éducation, du recrutement, du renouvellement des adhésions et d’initiatives de communications. Qu’est-ce que cela signifiera pour nos membres? Cela les aidera à développer leurs connaissances sur le Canada, à mieux comprendre et influencer l’industrie des réunions dans notre pays et à multiplier les débouchés. Nous avons déterminé la voie à suivre et maintenant nous sommes en train de préparer le guide qui permettra à MPI d’accéder au niveau supérieur. Cette année, nous mettons les leaders de MPI au défi de se montrer fougueux dans leur exécution et dans leur leadership. Je mets également mes compatriotes au sein de MPI à faire preuve d’une fougue comparable pour le recrutement de nouveaux membres. Soyez actifs dans votre section. Quelle que soit sa taille, cela change tout! French translation sponsored by InfoLink: The Conference Publishers A Message from Your Canadian Office Leslie Wright, Director of Canadian Operations, [email protected] Since the last issue of the Canadian Communique, there has been a great deal of activity on the Canadian front. At the very successful WEC in Denver, the Ottawa Chapter won the 20032004 Newsletter of the Year Award for chapters under 250 members. Congratulations Ottawa! In August, I attended the Canadian presidents meeting in Calgary, along with a number of MPI staff and Canadian IBOD members as mentioned in Karen Massicotte’s article. We had hours of great discussion that is the basis for the Canadian Business Plan, in its draft stages before being sent to the International Board of Directors for approval. There is so much more to be done in Canada and when I continually hear at trade shows from people that they didn’t know MPI existed, it shows that we haven’t got the message out far enough in Canada. The business plan will be an exciting step for us and one in which we all can participate. Colin Rorrie, Jr., Ph.D., CAE, MPI President & CEO and Angie Pfiefer, MPI International Board Member Colin Rorrie, Jr., Ph.D., CAE, MPI President/CEO serving Karen Massicotte, MPI International Board of Directors and Patricia Dameron, MPI Vice President Member Growth and Care It was a special treat to have Angie Pfeifer, Marla Seymour and MPI President and CEO Colin Rorrie Jr., Ph.D. CAE, help cook and serve us dinner at the Hyatt Regency Hotel in Calgary. MPI Canada had a booth at the Canadian Meetings and Incentive Travel Show (CMITS), Aug. 25 in Toronto. The show attracted many prospects for Canada, and it gave us an opportunity to speak with members who were at the show. Next year, CMITS will change its name to IncentiveWorks, and the trade show will run over two days. During October, the Executive Travel Services Shows were held across Canada, and each MPI chapter was involved in staffing the booth in its region. Some of the shows had significant attendance, and the MPI booth drew such large audiences that that we sometimes ran out of marketing materials. We will follow up with all the leads from the show with information about MPI. I also attended The Motivation Show (ITME) in Chicago and helping out with other staff at the MPI booth. This was my first time at such a large trade show, and it was very overwhelming. During the three days, I not only talked to a number of MPI members, but I also had the opportunity to sell MPI to potential members. There were two things that surprised me: people in the United States don’t hesitate to sign up on the spot for membership and think the US$375 fee to join is a bargain. Clearly, we need to be able to communicate that message to Canadians – that the value is one that you can’t miss. I’ve started asking members to send me testimonials that will support our recruitment process. Here is what one member, Doug Bolger, had to say: “MPI surprised me. After years of people recommending us to join, I did. The amount of business we’ve received and the connections we’ve made have been invaluable. Our MPI involvement is growing the business. The members of MPI are the people to know and the people who do the best work. Join, you won't regret it.” I’d also like to hear from you about the value of MPI. I joined MPI in February 1988. I didn’t know MPI existed six months prior to joining, but I was enrolled in a continuing education program at Humber College, and the first course was on meetings and conventions. Both of the instructors were MPI members and spoke about the organization. They invited us to one of the Toronto Chapter meetings, and since I was seeking something more specific to my industry, I attended. By the end of the meeting, I knew that this was the place I needed to be, and I applied right away. So, what has MPI done for me? Education and networking are at the top of the list. In 1989, not quite one year after becoming a member, I attended my first Professional Education Conference in Long Beach, Calif. I came back to my office and talked about the value of the conference so much that my business partner attended the next year. But there’s more than education and networking. I’ve gained confidence, leadership skills and many, many friends. It’s not just about going to a meeting once a month. It’s about the vision of what MPI could be in Canada. It’s about helping others in the industry, as well as mentoring, sharing, laughing and crying together. It’s about pride in my industry association and believing that MPI can make a difference. It’s the place to be! My hope is that we all share the same pride and passion about MPI and are willing to go out and share what we feel with others. We all know people in the industry who aren’t members. If every member in Canada recruited only one new member this year, think how much stronger we would be! Un message de votre bureau canadien Leslie Wright, Directrice des opérations, Canada, [email protected] Depuis le dernier numéro du Communiqué canadien, il s’est passé beaucoup de choses du côté du Canada. Au très réussi Congrès mondial sur l’éducation (World Education Congress – WEC) à Denver, la Section d’Ottawa a gagné le Prix du meilleur bulletin d’information pour 2003-2004 pour les sections de moins de 250 membres. Bravo Ottawa! Au mois d’août, je suis allée à la réunion des présidents canadiens à Calgary, avec plusieurs employés de MPI et des membres canadiens du Conseil d’administration international, comme indiqué dans l’article de Karen Massicotte. Pendant des heures, nous avons eu des discussions passionnantes qui ont servi de base au plan d’activités canadien qui est actuellement en cours d’élaboration et sera envoyé au Conseil d’administration pour être approuvé. Il reste tant de choses à faire au Canada et, quand j’entends sans cesse des gens me dire, à des salons professionnels, qu’ils ignoraient l’existence de MPI, cela montre bien que nous n’avons pas suffisamment fait passer le message dans notre pays. Le plan d’activités sera un premier pas important que nous devrions tous soutenir avec enthousiasme. C’était un véritable plaisir de nous faire préparer et servir un dîner par Angie Pfeifer, Marla Seymour et Colin Rorrie Jr,, président et chef des opérations de MPI, à l’hôtel Hyatt Regency à Calgary. Colin Rorrie, Jr., Ph.D., CAE, MPI President & CEO and Angie Pfiefer, MPI International Board Member Colin Rorrie, Jr., Ph.D., CAE, MPI President/CEO serving Karen Massicotte, MPI International Board of Directors and Patricia Dameron, MPI Vice President Member Growth and Care MPI Canada avait un stand au Canadian Meetings and Incentive Travel Show (CMITS), le 25 août à Toronto. Le salon a ouvert beaucoup de débouchés pour le Canada et nous a donné l’occasion de parler à d’autres membres qui y participaient. L’an prochain, CMITS sera rebaptisé IncentiveWorks et le salon durera deux jours. En octobre, des Executive Travel Services Shows ont été organisés dans tout le Canada et des membres de chaque section de MPI ont aidé à tenir le stand de l’association dans leur région. Certains des salons ont attiré un public nombreux et, à certains endroits, le stand MPI a reçu tellement de visiteurs que nous sommes tombés en panne de prospectus. Nous ferons un suivi en envoyant de la documentation sur MPI à toutes les personnes susceptibles d’être intéressées avec qui nous avons été en contact au salon. Je suis aussi allée au Motivation Show (ITME) à Chicago où j’ai aidé, avec d’autres, a tenir le stand MPI. C’était ma première expérience avec un salon professionnel aussi grand et j’ai été sidérée. Pendant les trois jours, j’ai eu l’occasion de parler à des membres de MPI mais surtout de vendre MPI à des membres en puissance. Deux choses m’ont surprise : aux États-Unis, les gens signent sur le champs, sans hésiter, et trouvent que, à 375 US$, l’adhésion est très abordable. Il est clair que c’est un message que nous devons pouvoir faire passer aux Canadiens – devenir membre de MPI est une affaire à ne pas laisser passer. J’ai commencé à demander aux membres de m’envoyer leurs témoignages pour nous aider dans nos efforts de recrutement. Voici ce que Doug Bolger, membre de MPI, nous a dit : « MPI m’a surpris. Pendant des années, des gens m’ont conseillé de devenir membre et j’ai fini par le faire. Le volume d’affaires et les contacts que cela nous a apportés ont été précieux. Notre participation à MPI est synonyme de croissance pour notre compagnie. Les membres de MPI sont les gens que nous devons connaître et ils font un excellent travail. Devenez membre, vous ne le regretterez pas. » J’aimerais aussi savoir ce qui, selon vous, fait la valeur de MPI. Je suis devenue membre en février 1988. Six mois plus tôt, je ne savais même pas que l’association existait mais j’étais inscrite à un programme de formation continue à Humber College et le premier cours portait sur les réunions et les conventions. Les deux enseignants étaient membres de MPI et ont parlé de l’association. Ils nous ont invités à une réunion de la section de Toronto et, comme j’étais à la recherche de quelque chose se rapportant plus directement à mon industrie, j’y suis allée. À la fin de la réunion, je savais que c’était là que je voulais être et j’ai aussitôt envoyé mon bulletin d’inscription. Qu’est-ce que MPI m’a donc apporté? Formation et réseaux sont en tête de liste. En 1989, un peu moins d’un an après que je sois devenue membre, je suis allée à ma première conférence sur la formation professionnelle (Professional Education Conference) à Long Beach en Californie. De retour à mon bureau, j’ai tellement vanté l’intérêt de la conférence que mon associé y est allé l’année suivante. Mais cela va au-delà de la formation et des réseaux. Être membre de MPI m’a donné de l’assurance, a fait de moi un meilleur leader et m’a apporté plein plein d’amis. Ce qui est important, ce n’est pas d’aller à une réunion une fois par mois, c’est d’imaginer ce que MPI pourrait être au Canada. C’est d’aider les autres membres de notre industrie et puis servir de mentor, partager, rire et pleurer ensemble. C’est la fierté que je ressens au sujet de mon association professionnelle et ma conviction que MPI peut faire progresser les choses. C’est là que je veux être! Ce que je souhaite, c’est que mes espoirs et ma passion pour MPI soient partagés par tous et que nous soyons tous prêts à communiquer ces émotions à d’autres. Nous connaissons tous des gens de notre industrie qui ne sont pas membres. Si chaque membre canadien en recrutait un autre cette année, imaginez la force qui serait alors la nôtre! French translation sponsored by InfoLink: The Conference Publishers Imagine the Future: MyCareer@MPIWeb Elizabeth Henderson, CMP, Manager of Global Chapter Relations and Development, [email protected] Imagine that there was one resource you could go to for advice on career planning and educational direction, specific to the meeting and event industry. No, it isn’t a mentor, although it will have mentoring options. It isn’t your local college, university, or other educational institution, although it could on occasion refer you there. It isn’t even online learning, although it will be Web-based and may suggest online learning courses. It can track your progress in achieving your goals and advise you regarding your next steps to reach your career destinations. Now imagine it was a real program. It is! It is the brainchild of MPI, called Career Pathways. Although still in the planning stages, within the next 24 months, you will see it come to fruition. The technology proposal to support this massive and industry-changing endeavour was recently approved by the International Board of Directors. On the MPI Web site today, learn more about Career Pathways at http://www.mpiweb.org/resources/pathways/ . Among the offerings are: • • • • • • • • • • A variety of career tracks Extensive resources and tools for career development A detailed and comprehensive application process Pre- and post-assessments to verify progress Online and interactive support (listservs, electronic reminders, etc.) Supplemental coaches and/or mentors In-person member care (opportunity to speak with a skilled program representative) Links to MPI educational programs, seminars, books, speakers, consultants, technology, etc. Choices for distance learning Connections to academic institutions with educational tracts that support the meeting profession. Career Pathways marks a profound contribution to building recognition and mapping a body of knowledge for the meetings and events industry. In terms of value to your career, it could be priceless. Imagine that! For more information on Career Pathways, send an e-mail to [email protected]. Imaginez l’avenir : MyCareer@MPIWeb Elizabeth Henderson, CMP, Gestionnaire des relations publiques et du développement, bureau mondial, [email protected] Imaginez-vous une source d’information unique où vous pourriez trouver des conseils pour la planification de votre carrière et de votre formation, une information qui serait spécifique à l’industrie des réunions et des conférences. Non, il ne s’agit pas d’un mentor, même si le mentorat sera l’une des options. Ce n’est pas non plus votre collège ou université local ou un autre établissement d’enseignement, même si vous pourriez y être renvoyé. Il ne s’agit même pas d’apprentissage en ligne, même si cette source d’information se trouvera sur le Web et suggérera des cours de formation en ligne. Elle pourra suivre vos progrès dans la poursuite de vos objectifs et vous conseiller sur les prochaines étapes à suivre pour arrivez où vous le souhaitez dans votre carrière. Imaginez maintenant qu’il s’agisse d’un vrai programme. Et bien, ce programme existe! Il a été inventé par MPI et s’appelle Career Pathways. Bien qu’il soit encore au stade de la planification, dans les 24 mois qui viennent, vous le verrez arriver à maturité. Le projet technique derrière cette entreprise considérable qui transformera notre industrie a récemment été approuvé par le Conseil d’administration international. Consultez dès aujourd’hui le site Web de MPI à http://www.mpiweb.org/resources/pathways/ pour en savoir davantage sur Career Pathways. Ce programme offre entre autres : • • • • • • • • • • Tout un éventail de cheminements de carrière Un large choix de ressources et d’outils pour le développement professionnel Un processus d’inscription détaillé et complet Évaluations avant et après pour vérifier les progrès Soutien interactif en ligne (listservs, rappels électroniques, etc.) Conseillers et/ou mentors supplémentaires Assistance en personne pour les membres (possibilité de parler à un représentant de programme qualifié) Liens avec des instruments, consultants, conférenciers, livres, séminaires et programmes éducatifs de MPI Possibilités d’apprentissage à distance Liens avec des établissements d’enseignement supérieur offrant des programmes pertinents pour les professionnels des réunions. Career Pathways contribue de façon essentielle à la reconnaissance accrue de notre industrie et à la cartographie du savoir sur l’industrie des réunions et des conférences. En termes de sa valeur pour votre carrière, ce programme n’a pas de prix. Imaginez un peu! Pour de plus amples renseignements sur Career Pathways, veuillez envoyer un courriel à [email protected] French translation sponsored by InfoLink: The Conference Publishers Festivex Special Events: Proud Producer of the Team Canada Reception in Athens, Greece By Linda B. Huskins, CMP When Carole Saad of Festivex Special Events returned from the Athens Olympics after producing the Team Canada Reception there, I knew everyone would love to hear about her experience in working on such an amazing and fabulous event, not to mention the opportunity of attending the Olympics Opening Ceremonies! Carole tells me that once Festivex was awarded the contract, the planning phase began with a site visit to the facility in January 2004. The planning of this high-profile international event, Carole said, was not without its challenges, as any planner who has organized a conference or event overseas can attest to. Festivex’s mandate was to create an all-Canadian ambience to greet the athletes in Greece. The reception – to be held Aug. 11 at the Nissis Club in Kiffisia, Greece, for 700 guests – had to be elegant, tasteful and inviting, but not “over the top.” The decor consisted of a variety of red-and-white spandex sails lining the walkway to the Olympic-size pool, a red-and-white replica of the Parthenon at the entrance and vertical Provincial banners, which lined the walkway to the tent where the formal portion of the reception was held. The big “splash” was the spandex decor installed in the pool. Thirteen sails were anchored to the bottom of the pool and stretched out of the water and fastened to wire, which was installed around the pool. When the sunset and the pool lights turned on, this spectacular décor came to life in a magical way! The reception kicked off with the presentation of the athletes. Twenty young Greek children dressed in typical Greek costumes held signs and preceded the athletes by discipline into the tent. The audience was on its feet, and thunderous applause filled the room. Carol Saad and Guy at the Acropolis Several speeches of good wishes followed, concluding with a humorous talk by Winnipeg native Nia Vardalos, star of “My Big Fat Greek Wedding. Jeanette Arsenault sang a beautiful and powerful song, “One Dream / Un Rêve,” which she composed especially for the athletes. The song highlighted the 100th anniversary of Canadian participation at the Olympic Games. The evening concluded with the singing of our National Anthem to images of Canada from coast-tocoast on the screens. Red-and-white confetti streamers were fired into the audience to a very enthusiastic crowd. Guests then moved outside around the pool and feasted on a traditional Greek buffet and were serenaded by strolling Greek musicians. Celebration was definitely in the air with athletes and invited guests dancing and singing! Needless to say, the entire Festivex Team was extremely overjoyed that the event was a total success, with all of the objectives attained! Carole added that the Festivex Team donned Canadian T-shirts and baseball hats and attended the Opening Ceremonies at the incredible Olympic Stadium in Athens to cheer on Canada’s athletes from the stands. What a tremendous way to finish off the week of a lifetime! Chapter News Ottawa Chapter: Fifth Annual MPI Golf Day a Huge Success By Melanie Hudson A record 29 foursomes signed up for the Fifth Annual MPI Golf Day, with participants coming to Ottawa from as far away as Montréal, Toronto and Québec City. Despite a rainy morning, the skies cleared for the afternoon event Aug. 19 at the Chateau Cartier, where Director of Sales and Catering Patricia Pearson welcomed participants. Thanks to almost 50 sponsors, there were plenty of giveaways, awards and door prizes. Through a unique balloon raffle, $2,810 was raised for the School Breakfast Program, an Ottawa-area charity that ensures 6,000 students receive a nutritious start to the day. More than 100 heliumfilled balloons, each with a sealed envelope attached, were sold to the golfers for $25 each. At the end of the evening, when everyone was allowed to open their envelopes, one lucky person, Dave Bruce, found he’d won an all-inclusive trip for two to the Caribbean, donated by Peter Hudson of Hudson Travel Group. Also raised was $730 for the MPI Foundation Canada. Starwood sponsors: Kelly Bolton and Edwin Frizzell from the Sheraton Centre Toronto and Amina Hassan from the Westin Harbour Castle. Outaouais Tourism sponsors: Marika Nadeau, Holiday Inn Plaza la Chaudière; MarieMichelle Gauthier, Canadian Museum of Civilization; and Christine Cadieux Ramada Plaza Hotel Le Manoir du Casino. Winning foursome: Marc Giroux, Anup Israni, Hubert Drouin and Jeff Calderwood. “Most honest” foursome: Heather Lockwood, CMP; Marye Ménard-Bos, CMP; Michelle Shortall, CMP; and Sherryl Monette, CMP. Toronto Chapter: Members enjoy Denver WEC MPI Toronto Chapter members Suzanne Forster, Janet Victor, Ernesta Graham, Alice Parnis, Tuesday Johnson-MacDonald and Robin Paisley joined by Manitoba Chapter member Irene Davidson-Fisher (peeking out behind Robin Paisley) enjoy Denver. MPI Greater Calgary Chapter: A Full Calendar of Events Our new board of directors is working toward another successful year with a great lineup of educational, networking and fundraising events. Visit http://www.mpi-gcc.org to take a tour of upcoming events in the Greater Calgary Chapter. The chapter is also excited to welcome its newest member to the board, Nicolle Gomez, from the Best Western Village Park Inn. Nicolle recently moved from Toronto, Ontario, and continues to be active in MPI as the chapter director of special event fundraising. MPI British Columbia Chapter: Kicking Off a New Year By Arlene Kravitz, CMP The Sheraton Vancouver Wall Centre Hotel once again sponsored the MPI British Columbia Chapter's opening event, "Schmooze at the Sheraton,” on Thursday, Sept. 9. Members and nonmembers were invited to register for a complimentary event where the MPI President and CEO Colin Rorrie Jr., Ph.D., CAE, joined us for a great evening of networking, food, entertainment and displays by MPI members. Melanie Cook, incoming chapter president, introduced the 2004-2005 board of directors, and Go For the Gold (the chapter’s membership initiative) was launched. Information on becoming an MPI member was provided, along with opportunities on volunteering. Colin Rorrie, Jr., Ph.D., CAE, MPI President/CEO addressing the Vancouver Chapter meeting Industry News • Patti Mordasewicz, an MPI member since 1990, has been actively involved over the years at the Ottawa Chapter level and served on the International Board of Directors. Patti sent this e-mail, which we felt important to share with the Canadian membership. “The changing of the guard isn't only happening on Parliament Hill this year. After a career spanning 34 years, with 20of those in the meeting planning industry, I've decided it's time to slow down and pick the daisies. I am retiring from my position as PRIME's Vice-President, Ottawa, effective July 1, 2004. I plan to stay in touch with the many friends and colleagues I have made over the years, and to remain actively involved in the Ottawa Chapter of MPI. I'm going to spend the summer by the pool, enjoying not rising to the alarm clock every morning. I'll dust off my golf clubs and read lots of great books. I'm hoping that those pursuits will help to wean me from the adrenalin rush that working in this industry has provided. I'm leaving the Ottawa office in great hands, though. Gail McHardy, our director of operations, will be taking on the role of general manager, and Mariann Canning will be carrying on in her role as director of business development. And of course, the company will continue to be led by our president, Jonathan Buchwald, headquartered in Vancouver. So I'll say au revoir to clients and suppliers, to all my friends and colleagues in the industry. It’s been a slice!” Patti, we wish you well in your retirement. Thanks for the many hours you have given to MPI since 1990. • Ellen Ruberg has “fused” creative forces with Alice Parnis of Event Fusion, and they are thrilled to announce the launch of their in-house decor studio. Event Fusion creates every • • • • • • • • • • element of special event design; concept/ theme, full scale production, tablescapes, centrepieces, florals, ceiling treatments, props, live decor, linens, giveaways and entertainment. Big things are happening at Event Fusion! Stay tuned for the launch of an exciting new product line in 2005! For more information, contact Alice or Ellen at 416.504.9777, http://www.evenntfusion.net The STRONCO Group of Companies has announced the purchase of CE3: Canada’s Event and Expo Experts. The strategic merging of two of the largest Canadian-owned full-service contractors will create the broadest portfolio and the most experienced leadership team in the show services sector, delivering greater value to customers and partners. For more information, contact [email protected]. Destination Planners Inc. (DPI) announced the appointment of Kim Cameron, CMP, to managing director. With more than 20 years of diversified experience, Kim is the perfect choice and best qualified for this position. During her 20-year career, Kim’s extensive incentive travels have taken her and an esteemed roster of multinational clients to more than15 countries and 60 cities and resorts around the world. E=mc2 of Calgary was presented an Esprit Award at the Eventworld conference for Best Entertainment Production for An Event worldwide for the Calgary Cares stage production. The Esprit Awards recognize the best and most creative talent and efforts in the special events industry and are presented by the International Special Events Society (ISES). Kris Crundwell, Director of Sales, Canada, welcomes Steven Barclay to InterContinental Hotels Group Canadian National Sales Office. Steven joins the team from the InterContinental Toronto Yorkville, where he was selling for the past five years. You can contact Steven at [email protected]. Fairmont is allowing 100 members of its Fairmont President’s Club (FPC) to upgrade to Premier status each month from Sept. 1 to Dec. 31. Premier benefits include a complimentary third night on a three-night stay, access to an exclusive reservation concierge, two room and suite upgrades, two $50 dining certificates and complimentary access to hotel spas. FPC is free. (http://www.fairmont.com/fpc/premiergiveaway) Effective Nov. 1, 2004, passengers using Pearson International Airport in Toronto will have to pay an extra $3 in airport improvement fees. Seeking accommodations for four-footed clients? Visit http://www.dogfriendlydirectory.com to find pet-friendly accommodations anywhere in the world. Air Canada recognizes that every minute counts. Now you can check yourself in and print your boarding pass from your computer. For the first time in Canada, Air Canada has introduced simple to use Web check-in to save you time while offering you the same convenient features as the express check-in kiosk. Avoid line-ups at the check-in counter; go directly to security then straight to your departure gate. You have the ability to select or change your assigned seat, put your name on a standby list for an earlier flight and put your name on a standby list for an upgrade. http://www.aircanada.com United Express recently launched three daily non-stop roundtrip flights between Ottawa and Chicago. The Fairmont Chateau Lake Louise doubled its meeting space in June when the Mount Temple Wing opened. The property now has 12,000 square metres of meeting space. The wing, named for its cathedral-like interior spaces and a tribute to the tallest peak in the area, has a 700-seat ballroom with wall murals of surrounding wilderness and drop-down screens. ###