Concordia Community Solidarity Co-op Bookstore`s 2013
Transcription
Concordia Community Solidarity Co-op Bookstore`s 2013
Concordia Community Solidarity Co-op Bookstore’s 2013-2014 Annual Report Rapport annuel 2013-2014 de la Librairie Coopérative de Solidarité de l’Université Concordia 2013-2014 Annual Report / Rapport Annuel 2013-2014 Table of Contents Table des matières Enterprise profile Le profil de l’entreprise pg 3-4 The Mission and Mandate La mission et mandat pg 3-4 The Products and Services Les biens et services pg 5 Word from the 2013-2014 Board Mot du conseil administratif 2013-2014 pg 6 Member Data Données a propos des membres pg 7-8 Financial Data 2013-2014 Données financière 2013-2014 pg 9 Budgets & Estimates 2013-2014 / 2014-2015 Budgets & prévisions 2013-2014 / 2014-2015 pg 10-11 Looking Forward 2014-2015 Le Future 2014-2015 pg 12 2 2013-2014 Annual Report / Rapport Annuel 2013-2014 Enterprise Profile The Concordia Community Solidarity Co-op Bookstore was founded October 1st, 2002. It is the only Solidarity Co-op bookstore in Quebec (Co-op Bookstores are usually constituted under the form of Consumers Co-operatives) and the only Co-operative Bookstore in the Quebec Anglophone school environment. The Co-op currently has 3,642 user members and 27 support members in the Concordia community and beyond. The objective of the Co-op is to offer goods and services to user members while providing employment to worker members. Democracy, equity, equality and sustainable development comprise our core values. The Mission Our goals and objectives are to provide students, faculty members and other members of the community with a professional service and low prices through a self-managed and democratic enterprise which low prices will not be offered with detriment to its financial viability. The Co-op Bookstore also offers a large selection of titles in politics, sustainability, feminism, gender and transgender studies, as well as some independent publications. The Co-op Bookstore’s Mandate is as follows: ● CCSCB strives to make education and information more accessible to all members of the community through its products, services and pricing policies. ● CCSCB will offer its services in both official languages. ● CCSCB will strive to offer and provide a wide range of products, emphasizing alternative forms of media and information. ● CCSCB will strive to offer and provide a wide range of products, emphasizing environmental sustainability and the promotion of recycling ● CCSCB will provide the community with general education in regards to its co-operative business format as an alternative to the capitalist norm. ● CCSCB is responsible to the needs and concerns of its user, worker and support members and will act responsively and respectfully to their input. ● CCSCB will invest profits to improve the services it offers to the community, and to heighten its visibility. ● CCSCB will favor to do business with other businesses and organizations with ethical and environmentally friendly operation standards. ● CCSCB will favor to do business with local businesses. ● CCSCB will make environmentally friendly decisions when ordering products and conducting daily business. ● CCSCB supports and respects student initiatives; will work in solidarity with community groups that share CCSCB’s mission and mandate. ● CCSCB will work towards maintaining a positive relationship with Concordia University and the Concordia Student Union. ● CCSCB will ensure that its store space is inviting, inclusive and a non-discriminating space. ● CCSCB is an equal opportunity employer; CCSCB will hire new employees based on abilities and competences that both compliment a retail environment and our mandate. ● CCSCB will hire all part-time employees through Concordia University’s Work Study program, thus offering employment to full-time students at above minimum wage standards. ● CCSCB will maintain a workforce with a minimum of two (2) full-time workers in managerial positions. ● CCSCB will provide a safe, bilingual and non-discriminatory work environment. 3 2013-2014 Annual Report / Rapport Annuel 2013-2014 Le profil de l’entreprise La Librairie coopérative de solidarité de l’Université Concordia a été fondée le 1er octobre 2002. Elle est la seule librairie coopérative de solidarité au Québec (les librairies coopératives étant généralement constituées sous la forme de coopératives de concommateurs-trices et la seule librairie coopérative en milieu scolaire anglophone au Québec. La Coopérative est au service de 3,642 membres utilisateurs-trices et 27 membres de soutien dans la communauté de Concordia mais aussi à l’extérieur. Son objet : Exploiter une entreprise en vue de fournir du travail à ses membres travailleurs-euses ainsi que des biens et services à ses membres utilisateurs-trices, dans les domaines d’utilité pédagogique, intellectuel et d’usage personnel. L’ensemble de son fonctionnement repose sur des valeurs de démocratie, d’équité, d’égalité et de développement durable. La mission Nos buts et objectifs sont de fournir aux étudiant-es, aux membres de facultés et aux autres membres de la communauté un service professionnel et des prix abordables par le biais d’une entreprise autogérée et démocratique et dont les bas prix ne seront pas offerts au détriment de sa viabilité financière. La Librairie coopérative offre aussi une large sélection de titres en politique, développement durable, féminisme, études de genres et transgenres ainsi que plusieurs publications indépendantes. Le mandat de la Coop est le suivant : La Librairie coopérative: ● Essaye de rendre l’éducation et l’information le plus accessible possible aux membres de la communauté a travers ses produits, services et choix de prix. ● Offrira tout ses services en anglais et en français ● Offre une variété de produits, notamment a travers les média. ● Met un emphase sur l’environnent. ● Offre à la communauté l’éducation générale par rapport a son model coopératif comme alternatif a la norme capitaliste. ● Écoute aux besoins de leurs clients, travailleurs-euses et membres de support et agira attentivement et respectueusement a leurs contributions. ● Investira ses profits pour améliorer les services qu’elle offre a la communauté, ainsi qu’a l’amélioration de sa visibilité. ● Favorisera des relations financières avec les organisations et entreprises qui favorisent des standards d’operations équitables et environnementales. ● Favorisera les entreprises locale. ● Fera des choix favorables a l’environnent vis-à-vis la commande de matériaux recyclées ● Supporte et respecte les initiatives étudiantes et travaillera en solidarité avec les groupes de communauté qui partagent notre mission et mandat. ● Maintenir une relation favorable avec l’Union des Étudiant(e)s de Concordia ● Gardera une apparence net, inclusive et sans discrimination. ● Est un employeur égaux : le Coop engagera de nouveaux employés basée sur les abélites et compétences qui complimente le mieux notre magasin et notre mandat. ● Engagera tous ses employés a temps partiel a travers le program de Travaille/Études de Concordia, offrant des emplois aux élevés a temps plein de Concordia a salaires plus hauts que le salaire minimum. ● Gardera toujours deux (2) travailleurs-euses a temps plein en positions de gérants. ● Offrira un environnent de travail secure, bilingue et sans discrimination. 4 2013-2014 Annual Report / Rapport Annuel 2013-2014 Our Products and Services ● New textbooks ○ Over fifty (50) professors from various departments within Concordia. ● Used Textbook Consignment Service ● School supplies ● Sustainable products ● Specialty products / Artisan Consignment Service ○ Zines, small & local presses, DVDs/CDs and handmade miscellany. ● Cloth bags & School bags ● Recycling of photocopied material ● Individual Order Service ● Book searches ● Merchandise return ● Gift cards ● A source of information for ongoing events on campus and surrounding areas via community board, flyer rack and social media. Les biens et services ● Livres de cours neufs (plus de cinquante (50) professeurs de l’Université Concordia ● Service de consignation de livres de cours usagée ● Fourniture scolaire ● Produits spécialisé / Service de consignation artisanal ○ Zines, livres de petites presses locales, DVD et CDs, ainsi que des main d’oeuvre ● Sacs réutilisables ● Recyclage de matériaux photocopier ● Service de commande individuel ● Recherche de livres particulières ● Retour et remboursement de marchandise ● Carte cadeaux ● Source d’information d’évènement culturel sur le campus, ainsi que les environs de Montréal, via bulletin publique et médias sociaux. 5 2013-2014 Annual Report / Rapport Annuel 2013-2014 Word from the 2013-2014 Board / Mot du conseil administratif 2013-2014 Board Highlights 2013-2014 ● Staff Conflict between Full Time Worker-Members ○ Wasted a great deal of energy and squashed excitement of the board ○ Resulted in new HR policy for disciplining and firing Full Time Worker-Members that never existed before. ○ Resulted in an employee resigning before disciplinary actions were taken ● Board Benefits ○ Books at Cost, one every two weeks ○ This should be added to or clarified in the board manual in terms of procedure and rules. ● Continued working with FLAC. Workshops available in the coming year that board members should take advantage of. ● Website re-launched thanks to lots of volunteer work by board member Andrew Nolan ○ Stock is now viewable online ○ Lots of info about the coop and events available ○ Textbook order form online for faculty to place book orders ● Readerware for tracking used book stock purchased and put to use. ● New MacMini for dedicated server was purchased and is running. ● Hired a new full time worker-member in charge of finances and administration. Issues for incoming board ● Staff restructuring. Paying full time worker-members significant amounts of overtime is more costly and less sound than hiring part time worker member as an assistant store manager at half of full time hours (16) at $14/hr. There was also talk about looking into the feasibility of an Executive Director position, but it seems beyond our means at this time. We recommend staff restructuring should happen ASAP in coordination between the board and both full time worker-members. ● Fixed date board meetings. First Mondays is what we have been doing. This is better than changing every month! Also helps improve board attendance. ● Policy for hiring part-time worker members. We need to provide guidelines for full time worker-members in terms of what are our priorities are when hiring someone. Eligibility for work study vs. best qualified workers ● Policy for who works events in store and out of store. Taking into consideration the best use of full time worker-member’s time and the best use of our budget. ● 50% off used book sale to get rid of enormous back stock. These books are losing value every month they sit in storage. Get rid of these! ● Dealing with full time worker-members accrued overtime. New board should familiarize themselves with HR policy around this issue and need to figure out how to address the mounting overtime hours accrued by full time worker-members and if disciplinary measures should be taken. Staff restructuring will also help resolve this issue significantly. ● Continuing to plug in to the board/volunteer tasks list ● Purchasing policy for full time worker members for expensive items needs to be developed and implemented. ● New MYOB purchase was approved by the outgoing board months ago, but put on hold until new finance person came on board. She is here now so a decision needs to be made in coordination with her. ● More outreach to professors to order their books from the coop in future, it’s our bread and butter! 6 2013-2014 Annual Report / Rapport Annuel 2013-2014 The CCSCB Board of Directors is composed of a minimum of six (6) administrators, to a maximum of nine (9) administrators, who fulfill the legal responsibility. The board is responsible for meeting on a regular basis to set the agenda for the co-op via policy implementation. Board members can look forward to gaining experience in policy formulation and implementation, working as part of a team and benefit from observing the CCSCB functioning throughout the year. BOD elections are held in the fall semester; however, board appointments can be made by its members throughout the year. Le conseil d’administration de la Coop est compose d’un minimum de 6 membres, a un maximum de 9 membres, qui remplissent les responsabilités légale de la Coop. Le conseil est responsable d’organise des réunions, préférablement une fois par mois, pour gérer les activités de la Coop ainsi que la création de nouvelles politiques. Les membres du conseil peuvent s’attendre à gagner de l’expérience en travail d’équipe, création de politiques et documents a travers l’observation de la Coop. Les élections du conseil se passent durant le semestre d’automne, mais le conseil peut approuver de nouveaux membres pendant l’année. Social Capital The co-operative may emit an unlimited number of social shares, valued at $10.00, which are refundable, as per the rights afforded by law. Each User-Member or Worker-Member must hold one (1) qualifying share, and Support-Members must hold ten (10) qualifying shares. Each member may hold the right to no more than one (1) vote, no matter the number of qualifying shares they hold. 2013 - 2014 Social Capital User-Members Worker-Members Support-Members Subscribed 2014 2013 3,642 3,181 11 8 27 25 Shares Paid 2014 $34,354.00 $110.00 $2,700.00 $37,164.00 2013 $31,805.00 $80.00 $2,500.00 $34,385.00 Capital Social La Coopérative peut émettre un nombre illimité de parts de qualification d’une valeur nominale de 10.00$, remboursable en conformité avec les dispositions prévues par la loi. Chaque membre utilisateur-trice ou travailleurs-euse doit détenir une part de qualification et chaque membre de soutien doit détenir dix parts de qualification. Un membre ne détient qu’un seul droit de vote. Capital Social 2013 - 2014 Membres-utilisateurs Membres-travailleurs(se) Membres de soutiens Souscrite 2014 2013 3,642 3,181 11 8 27 25 Payées 2014 $34,354.00 $110.00 $2,700.00 $37,164.00 2013 $31,805.00 $80.00 $2,500.00 $34,385.00 7 2013-2014 Annual Report / Rapport Annuel 2013-2014 Percentage of the operations with members / Pourcentage des opérations avec les membres Evaluated / Évalué à 71% Our twenty-six (26) support members currently include/ Nos vingt-six (26) membres de soutient incluent: 1. The Concordia Student Union – CSU 2. l'Association pour une Solidarité Syndicale Étudiant(e)s – ASSE 3. The Muslim Student Association – MSA Concordia 4. The Sustainable Concordia Project – SCP 5. Queer Concordia 6. The Link Publication Society – Concordia University 7. QPIRG McGill Resource Centre - McGill University 8. The Institute for Management and Community Development – Concordia University 9. The Concordia University Geography, Planning and Environmental Department 10. The Union for Gender Empowerment – UGE McGill University 11. The School of Community and Public Affairs – SCPA Concordia University 12. The Canadian Federation of Students – Quebec – CFS-Q 13. The Arts and Science Federation of Associations – ASFA Concordia 14. Le Frigo Vert – Concordia University 15. The Centre for Gender Advocacy – Concordia University 16. The Überculture Collective – Concordia Chapter 17. Amnesty International – Concordia University 18. The Simone de Beauvoir Institute Reading Room – Concordia University 19. The Dean of Students Office – Concordia University 20. Concordia Multi-Faith Chaplaincy – Concordia University 21. QPIRG Concordia – Concordia University 22. The Centre for Community Organizations – COCo 23. Midnight Kitchen - McGill University 24. Concordia International Students’ Association - CISA 25. Concordia University Part-Time Faculty Association - CUPFA 26. Teaching and Research Assistants at Concordia - TRAC 27. The Association of McGill University Support Employees - AMUSE 8 2013-2014 Annual Report / Rapport Annuel 2013-2014 Sales by department repartition Répartition des ventes par département Register Sales by Department / Family Apparel - T-Shirts/Bags Artisan Bulk Paper Gift Certificate Gift Items Literature Media - CD/DVD Membership Membership Subsidy School Supplies Stationery Store Supplies Textbook Used Co-op Used Consignment 2013-‐2014 TOTAL % of Sales $3,005.41 1.49% $4,319.54 2.13% $2,033.30 1.00% $806.23 0.40% $237.19 0.12% $31,536.94 15.58% $374.38 0.19% $615.00 0.30% $2,049.00 1.01% $2,498.58 1.23% $1,093.39 0.54% $1,290.93 0.64% $120,604.77 59.60% $14,639.97 7.23% $17,254.41 8.53% Increase / Decrease ! $1,198.10 ! $292.31 " $ (1,075.27) ! $46.23 ! $127.87 ! $3,983.35 ! $266.47 " $ (150.00) ! $779.00 ! $151.18 ! $647.94 " $ (132.86) ! $21,226.21 ! $654.58 " $(7,896.67) Total: $202,359.04 100.00% $20,118.44 2012-‐2013 TOTAL % of Sales $1,807.31 0.99% $4,027.23 2.21% $3,108.57 1.71% $760.00 0.42% $109.32 0.06% $27,553.59 15.12% $107.91 0.06% $765.00 0.42% $1,270.00 0.70% $2,347.40 1.29% $445.45 0.24% $1,423.79 0.78% $99,378.56 54.53% $13,985.39 7.67% $25,151.08 13.80% $182,240.60 100.00 9 2013-2014 Annual Report / Rapport Annuel 2013-2014 Comparative Statement of Operations 2014 2013 REVENUES Sales Costs of Goods Sold Gross Profit $201,460 170,338 31,122 $192,308 126,850 65,458 General and Administrative Expenses Loss from Operations 147,551 (116,429) 122,447 (56,989) Financial Expenses 4,450 $3,487 Loss before other Income (120,879) (60,476) Other Income (Loss) Income before income taxes 103,961 (16,918) 101,373 40,897 Income Tax Expense (current & future) (2,780) 7,297 $(14,138) $33,600 EXPENSES EXCESS OF REVENUES OVER EXPENSES Comparative Statement of Financial Position 2014 2013 CURRENT ASSETS Cash Accounts Receivable Inventory Income Tax Receivable Fixed Assets Total Current Assets $3,299 43,158 43,914 3,120 8,544 102,035 $34,192 19,185 64,819 10,214 128,410 7,258 917 8,175 19,199 2,846 1,146 23,191 37,164 (14,138) 70,834 93,860 $102,035 34,385 33,600 37,234 105,219 $128,410 LIABILITIES AND EQUITY Accounts Payable and accrued charges Income Tax Payable Deferred Grants Total Liabilities Members’ Equity - units Cooperative Surplus (revenues over expenses) Accumulated Surplus 10 2013-2014 Annual Report / Rapport Annuel 2013-2014 CCSCB 2014-2015 BUDGET Revenue Store Sales Membership Events CSU Fee Levy GSA Fee Levy CHP Over Due Accounts Return Credits Work Study Total Revenue Expenses Projected $ 192,635 $2,700 $13,000 $64,500 $7,700 $2,056 $500 $40,000 $6,335 $317,706 Projected Store Sales Membership Subsidy Social Capital Opt-out Marketing Outreach Capital Expenditures Board of Directors Staff Store Maintenance Professional Fees Administrative Total Expenses Surplus (Deficit) Debt Repayment $129,960 $1,000 $2,500 $10 $1,360 $950 $1,400 $1,230 $700 $4,209 $6,000 $117,072 $266,391 $64,384 $2,500 Total Revenue Total Expenses Total Debt Repayment Projected $317,076 $266,391 $2,500 Surplus (Deficit) $64,384 11 2013-2014 Annual Report / Rapport Annuel 2013-2014 Looking Forward: 2014-2015 Looking towards 2014-2015, the CCSCB can look forward to continued capacity building for the Board of Directors and Worker Members. It is highly recommended that meetings with the 20132014 Board of Directors take place early on in the new Board's mandate to help maintain continuity in leadership and direction in the spirit of the Co-op. The outgoing board also recommends continued focus on organizational health, structure and sustainability. With 2013-2014 showing efforts in increasing the human resource and financial capacity of the CCSCB, much more needs to continue to be done. Ongoing work by the CCSCB's Human Resource Committee and Finance Committee should strive to meet these needs while maintaining the pasts accomplishments. An effort to develop long-term financial planning for the future of the Co-op is encouraged. 12