Activity Report 2011
Transcription
Activity Report 2011
AC T I V I T Y R E P O RT 2011 Vigeo corporate Vigeo rating Vigeo enterprise Vigeo in figures Financial results 03 07 12 18 19 editoFor the second consecutive year, our agency has achieved a positive operating result. In a context of crisis and heightened competitive pressures, this marks a good resistance to economic fluctuations. The Group's net result, excluding depreciation, is also positive. The significance of this is clear:Vigeo has earned its place in the corporate social responsibility rating market. We have contributed to the recognition and development of the market for this activity. It is a source both of pride for the teams of the agency and of gratitude to all those, shareholders and customers, that give us their trust. However, the balance sheet revealed a net loss. This is due to depreciation in the balance sheet of the equity securities of our two subsidiaries. For the Italian subsidiary, an adjustment process was initiated with the closing of accounts in 2008 and continued to the closing of 2010. Despite efforts of reorganization and cost reduction, the economic outlook for activity in Italy led to depreciation in the book value balance of this subsidiary. For the Belgian subsidiary, while no impairment loss had been made so far, we have seen a steady deterioration of the parameters taken into account during its initial valuation, this trend being now aggravated by the overall economic circumstances in the country. Important actors among the historical customers of this subsidiary have disappeared or are at risk. Faced with this snowball effect, we proceeded to the depreciation of the value of the securities. We have continued to develop in 2011 with a new location in London and an expansion of our coverage of companies under review for Vigeo rating, at the same time we have diversified our offerings and services on the side of Vigeo enterprise. Although the year 2012 remains largely uncertain in terms of the dynamism of our markets, we remain mobilized to continue and strengthen our development. Nicole Notat Chairwoman of Vigeo 02 Vigeo corporate Vigeo aims to mobilize all its stakeholders in a global approach towards social responsibility. 03 Vigeo Activity report 2011 Vigeo commits to… ●●● ● ● ● ● ● ●●● ● ● ● ● ● ● ● RESPECTInG ITS CLIEnTS AnD THE CoMPAnIES unDER REVIEW By applying the principles of independence, transparency and professionalism providing quality work with high added value guaranteeing the equal treatment of companies under review ensuring the confidentiality of data provided by clients preventing potential conflicts of interest ● ● 1 ● ● Code of Conduct updated in 2011 and signed by all employees no appeals to the Scientific Council in 2011 Customer satisfaction survey (Vigeo enterprise) AI CSRR certification of Vigeo rating VALuInG HuMAn CAPITAL By continuously developing the expertise and competencies of employees promoting multiculturalism and diversity encouraging professional development ensuring a balance between work and professional life promoting social dialogue and collective bargaining ensuring team welfare and preventing occupational disease guaranteeing the objectivity and transparency of HR processes ● 1 ● ● ● 04 Complete refurbishment of the French, Belgian, and Italian office spaces in 2011 with particular attention to employee well-being (ergonomic workstations and renovation, sound absorption and acoustic insulation, comfort lighting systems, colorimetry) Vigeo Activity report 2011 ● ● 78.5% of employees trained in 2011, 2.6% of payroll invested in training 11 nationalities represented in Vigeo’s teams, an Executive Committee with 3 women out of 5 members, 10% of the workforce over 50 years of age More than two-thirds of current employees (with at least two years seniority) have been promoted since their arrival, annual performance and competency interviews are conducted for all employees Possibility to work from home offered to all employees Quarterly meetings between employee representatives from all sites and the President, monthly meetings between employee representatives and local management, establishment of a unique delegation in France, agreement on flexible working hours including working from home, profit-sharing agreement ●●● ● ● ● MAnAGInG ITS IMPACT on THE EnVIRonMEnT In TERMS oF transportation of personnel energy consumption waste management 1 ● ● ●●● Waste sorting in the office and recycling of office ink cartridges ● ● ● ● use of recycled paper Purchase from suppliers offering environmentally-friendly products (office articles - Pandava ; eco-friendly soap - Ecover) ConTRIBuTInG To GEnERAL InTEREST CAuSES 1 ● Vigeo Activity report 2011 Recourse to a work support center involving disabled staff for plant care, use of an employment insertion company for cleaning and catering in Belgium Purchase of fair trade products (coffee, tea) and baskets of bio fruits and vegetables ● 05 Compensation of all Co2 emissions related to the transportation of our teams with CompenCo2, widespread use of a tele-conference system and the possibility to work from home Electricity consumption partially produced from renewable energy sources in France, installation of solar panels and insulation work in Belgium PRoMoTInG SuSTAInABLE PRoCuREMEnT 1 ●●● ● Support for sports activities for employees in Casablanca ● Works Council Activities supported by the company: Support to the association «nos quartiers ont des talents» (our neighborhoods have talent): 6 staff sponsors paired with buddies, one of whom has already found employment, presentation of our business activities to 8 young graduates at our offices, consultation of the library of CVs for recruitment and intern research purposes Funding for 4 micro-entrepreneurial projects in Peru, Cambodia,Togo and the Philippines (with the participation of over 20 employees and employer matching contributions) through Babyloan Vigeo in 2011 Business and Human Rights Vigeo elected to the bureau of the FIR on September 15, 2011, the ILo office in France joined forces with Vigeo to organize a symposium at the headquarters of the Economic, Social and Environmental Council in Paris on the respect of fundamental rights by listed multinational companies. In 2011, Estelle Mironesco, Director of Vigeo rating, was elected to represent Vigeo at the Board and at the Bureau of the French Forum for Responsible Investment (FIR). Xavier Bertrand, Minister of Labour, Employment and Health, introduced the debates.Two roundtable discussions brought together business leaders (Danone, Rhodia, Central Laitière, PSA), asset managers (Banque Postale Asset Management and Lazard Frères Gestion), trade unionists and nGos (unI Global union and Amnesty International), and Michel Doucin, French Ambassador in charge of CSR. They shared their experiences and views on social responsibility and respect for fundamental human rights. During this symposium, two studies of Vigeo were presented on discrimination in the workplace and responsible restructurings (see page 10 for further details). Towards a CSR reporting for European companies nicole notat, president of Vigeo, participated in a group of European experts on the disclosure of non-financial information by firms in the Eu.This panel of experts aims to provide advice to the European Commission in preparation for the analysis of the impact of a future European initiative on CSR reporting. Members of this group representing various stakeholders at the European level have met three times in 2011. 06 Vigeo Activity report 2011 Formed in 2001, this association brings together fund managers, investors, social & environmental analysts, consultants, trade unionists, academics and citizens. Its objective is to promote Socially Responsible Investment (SRI) and the integration of social and sustainability considerations into investment activities. The FIR-Vigeo Award As part of the SRI week in France,Vigeo and the FIR jointly created the first edition of the FIR-Vigeo Award, to reward companies having best integrated ESG factors into their corporate governance. For this first edition, the prize was awarded to Vivendi in the CAC 40 category, Rhodia in the SBF 120 category and unilever in the Euro Stoxx 50 category. All were selected by an independent jury based on ratings provided by Vigeo. Vigeo opens an office in London Vigeo accelerated its development in the uK market, a leading and dynamic market in the Responsible Investment field, by opening an office in London. This complemented its international network of representations in Morocco, Belgium, Italy and Japan that has been built over the years. «This new office and the recruitment of a local business development manager enable us to better serve our existing clients in the uK and promote the added value of our research and the wide range of responsible investment solutions developed by Vigeo.» A year rich in academic partnerships «We are committed to engage with the scientific community to advance knowledge about social responsibility. In return, the utilisation of our data by academics contributes to progress within our methodologies.We have so far concluded 31 partnership agreements with 26 universities from 7 different countries (France, Belgium, Canada, Germany, Finland, Sweden, Chile).» In 2011,Vigeo concluded five partnership agreements with universities and one trade union research center (université Montesquieu Bordeaux IV, université de Franche Comté, the GREQAM Research Center, KuLeuven, and the European Trade union Institute’s Research Center (ETuI)). The themes covered in these conventions include: the performance of SRI funds and the determinants of this performance, the performance of French companies on corporate governance standards, the impact of the family nature of the company on its societal performance, and finally, the determinants of responsible businesses. Vigeo rating Vigeo rating’s quality certification renewed Following an external audit procedure conducted in 2011 on all its sites, Vigeo rating received the CSRR-QS 2.1 certification for the second time, which constitutes a clear recognition of the Equitics methodology, analysis, and monitoring procedures.This standard of quality was developed by the AI CSRR (Association of Independent Corporate Sustainability and Responsibility Research) and was designed to promote research and standards of extra-financial analysis of high quality. This standard requires that rating agencies guarantee continuous improvement of the quality and implementation of control systems; that they develop and implement codes of conduct to ensure independence, integrity, probity, transparency and accountability in the rating exercise and the formation of their opinions; that they report on the improvements carried out. 2011: revenues on the rise for Vigeo rating The market for SRI funds continued to grow in 2011. Beyond specialized SRI funds, the movement to integrate environmental, social and governance criteria into traditional asset management continues: the number of signatories to the u.n. Principles for Responsible Investment has crossed a symbolic threshold of 1000 in early 2012. In this context,Vigeo rating in 2011 registered a growth of 6% of its turnover and gained new clients. Its sales network has been enriched by a new office in London. 07 Vigeo Activity report 2011 Vigeo expands its coverage ●●● ouR RESEARCH on FIXED-InCoME ISSuERS FuRTHER EnRICHED In 2011,Vigeo rating continued to reinforce its coverage of nonsovereign bond issuers (unlisted companies, public or semi-public institutions, supranationals) to consolidate the attractiveness of its offer and to meet the growing demand from fixed-income investors for a socially responsible approach. Concerning sovereign issuers, the ESG research that Vigeo has been providing since 2007 has generated renewed interest from investors in the context of the sovereign debt crisis of the Euro zone. The capacity of all, emerging countries included, to ensure sustainable growth contributes to their capacity to honor mid and long-term debts and to reduce risk. Through its «Sustainable Country Rating» tool,Vigeo allows its clients to integrate into their investment choices indicators reflecting sustainable development factors. What our clients say $ «For the launch of our first SRI equity fund in 2001, we called upon Vigeo.Throughout these past years, we have enjoyed the rigor and clarity of the rating process, as well as the reliability and continuity of service. Originally primarily focused on Europe, Vigeo's research now offers expanded coverage of the North American continent and the Asia Pacific region, all with a consistent methodology and standards of quality that are as high as ever. This was a decisive factor in our renewed confidence at a time when we are deploying our ESG integration process on a global scale.» Xavier Desmadryl ●●● FIRST-TIME RATInG oF CoMPAnIES LISTED on THE MoRoCCAn SToCK EXCHAnGE Vigeo rated for the first time the 40 largest companies listed on the Moroccan stock exchange on their societal and environmental performance: respect for human rights and the environment, human capital development, responsible governance, business ethics and commitment towards communities in which they operate. Global Head of ESG Research & PRI HSBC Global Asset Management (Hong Kong) Limited «Since 2008, Ircantec has been committed to a responsible investment approach. Its objective is to invest all of its reserves – 6 billion Euros – with the integration of ESG criteria, by the end of 2012. Ircantec, accompanied by the Direction of Pensions and Solidarity at the Caisse des Dépôts («Direction des Retraites et de la Solidarité de la Caisse de Dépôts»), began a collaboration with Vigeo in 2011. The 4-year mission of Vigeo should allow Ircantec: • to measure the extra-financial performance of its portfolios • to ensure that the asset management companies who invest the reserves respect defined SRI principles • to be alerted if a security held is subject to a controversy The quality of Vigeo’s methodology and research support the institution in its SRI approach.» Jean-Paul Thivolie Vice-President Ircantec 08 Vigeo Activity repor t 2011 Green, ethical and social funds in Europe Vigeo published the 11th edition of its report on «Green, ethical and social funds in Europe», using the Morningstar database. Considered as a reference, this study provides a general panorama of SRI mutual funds in Europe. This year, the study highlighted the continued growth of European SRI retail funds, despite market volatility, with assets of € 84bn (+12%) invested across 886 funds. Sustainability Focus: Timely perspective from Vigeo experts on current topics Vigeo launched in late 2011 the «Thematic Focus», a new series of publications which aims to provide timely and concise perspectives from Vigeo rating analysts on current environmental and societal topics. The series was inaugurated with a first issue devoted to the theme of sustainable palm oil, at the time when the 9th annual meeting of the RSPo (Roundtable on Sustainable Palm oil) was being held.Two other publications followed: one dedicated to agricultural operations and to the debates on access to land in developing countries; the other to sustainable animal rearing, echoing the European Commission’s publication of its 2012 - 2015 strategy for the protection and welfare of animals. These articles, destined for a large audience, are freely available on our website www.vigeo.com 09 Vigeo Activity report 2011 focus 4 Fukushima, European sovereign debt crisis… : Vigeo alerted investors to risks at Tepco and in Greece During 2011, two events have again shown how Vigeo rating’s ESG research can effectively complement traditional financial analysis and the understanding of risks by investors. In 2009, while Vigeo was already alerting investors to the risks presented by the two issuers with regards to ESG criteria.Tepco had a rating only of 7/100 on environmental risks and 2/100 in terms of governance, while Greece was ranked by Vigeo rating in the last position within the European Union. «I would obviously prefer that we were wrong about the relevance and efficiency of Tepco’s commitments. If there is one conclusion to draw, it is that it is time that social responsibility be taken into account, as it merits to be, in risk assessment and the sustainability of the performances of multinational companies», stated Fouad Benseddik, Director of Methodology and Institutional Relations at Vigeo. Key thematic studies in 2011 The breadth and depth of Vigeo rating’s database allow us to regularly provide our clients, investors and companies, with in-depth analyses and insights focused on issues of environmental and social responsibility, which underpin the sustainability of their performance. Discrimination at work: the mitigation of risks remains limited This study compares the performance of 500 European companies in terms of the prevention of discrimination and the promotion of diversity, which impact their image as much as their social cohesion. It shows that even if the awareness on this subject has progressed in recent years, most companies have a long way to go in order to prevent the risk of discrimination and promote equality. Non and -discrimin in theequal opp ation o Wha t evolu wor kplac r tunities tion in Europe e an co mpanie s? Top 5 companies showing the most advanced managerial performances against discrimination Company Sector Country Rang EonAG PSA Peugeot Citroën Rhodia S.A. Aviva novo nordisk A/S Electric & Gas utilities Automobiles Chemicals Insurance Pharmaceuticals & Biotechnologies Germany France France united Kingdom Denmark 1 2 3 4 4 The responsible management of restructurings: human capital to the test In this third update,Vigeo’s study continues to reveal a lack of pro-activity on the part of European companies to manage restructurings in a responsible manner.This requires informing and consulting employee representatives, seeking alternatives to dismissal, and efforts to retrain or redeploy employees affected by restructuring. Man resp aging res the fionsibly dutr ucturing nancia ring l crisis Trends and pe rform ances of Eu ropean nies Top 5 companies showing the best performance Company Sector Country Rang Danone TnT Dexia PSA Peugeot Deutsche Postbank Food Transport & Logistics Bank Automobiles Bank France netherlands Belgium France Germany 1 2 3 4 5 Extractive industries: high exposure to risks of human rights violations and corruption By combining, in this study, our country ratings and our research on the largest mining and energy companies in Europe and north America,Vigeo explored the practices and behaviour of companies operating in weak governance zones and the risks which they are exposed to in terms of human rights violations, conflicts with local communities and corruption. The CS facin R challe nges g th e ex in w tr eak gove active in dustr rnan $ FR PSDUD ce z WLYH and ones y DQDO\ perfo VLV and If these risk factors are generally taken into account by companies, as a result of intense scrutiny and pressure from stakeholders, the frequency and seriousness of the allegations that they still face question the relevance of their policies and the efficiency of their actions. 10 Vigeo Activity report 2011 compa rman RI WK ce on ption huma H H[WUDFWL in we n YH LQG ak go rights, co XV vern mmun WU\·V VWU ance DWHJLH ity inv zone V olvem s. ent corru With a pre face Chairm by Da an of niel Lebègu the Fre e, nch chapte r of Tra Vige o rati ng nspare ncy May Intern 2011 ational Vigeo rating in figures Vigeo rating’s revenues 5 000 000 € 4 000 000 € 3 000 000 € 2 000 000 € 1 000 000 € 0€ 2003 Sustainable indices: performance in line with stockmarkets 2004 2005 2006 2007 2008 2009 2011 2010 110 105 ESI Excellence Europe Stoxx Europe 600 100 95 90 31/12/2011 30/11/2011 31/10/2011 30/09/2011 31/08/2011 31/07/2011 30/06/2011 31/05/2011 30/04/2011 31/03/2011 28/02/2011 31/01/2011 80 31/12/2010 85 Base 100 as of 31/12/2010 110 105 100 ASPI Eurozone Euro Stoxx 95 90 85 80 31/12/2011 30/11/2011 31/10/2011 30/09/2011 31/08/2011 31/07/2011 30/06/2011 31/05/2011 30/04/2011 31/03/2011 28/02/2011 31/01/2011 70 31/12/2010 75 Base 100 as of 31/12/2010 11 Vigeo Activity report 2011 Vigeo enterprise An offer in line with changing needs In a context where the necessity for companies to respond to sustainable development issues has become a reality,Vigeo enterprise has built a solid offer to enable companies to effectively engage in an approach towards social responsibility. Vigeo uses a robust methodology to evaluate the CSR performance of organisations, to support the implementation of procedures and to deploy a strategic approach towards Corporate Social Responsibility. All of Vigeo enterprise’s services can be produced in reference to the ISo 26000 standard, and may lead to an ad hoc certificate. Audit and Benchmark • Global • Accurate • ... 12 Vigeo Activity report 2011 operational deployment of CSR approach • Training • Management tools • ... Integration of CSR into strategic operations • Executive compensation • Responses to tenders • ... Sustainability reporting: an essential exercise Regulatory and stakeholder pressure for greater transparency on the CSR commitments and practices of organisations gives reporting a growing importance. We help companies to map their key CSR issues, select indicators, and construct their reporting. We attest to the relevance of CSR reporting indicators on the basis of three factors: What our clients say $ «With Vigeo, we worked to structure our reporting system, starting with an overhaul of the ensemble of our commitments and indicators, which allowed us to identify gaps and implement remedial policies. More strategically, our sustainability reporting has become a lever for progress, and Vigeo the right partner to challenge us every year in this process.» Antonella Desneux The intelligibility of indicators The comprehensiveness of the indicators in comparison to opposable targets The efficiency or the ability of reporting to reflect managerial performance 2011: Strong international involvement Italy: Intesa, Bulgari united Kingdom: Groupama uSA: Steelcase Spain: Groupama Romania: Assignment for the EIB in the water sector Greece: Assignment for the EIB in the education sector Tunisia: Adecco Qatar: QDVC (a subsidiary of Vinci) Morocco: Managem, Lesieur Our assignments since 2003 Our assignments in 2011 Lesotho: Assignment for the EIB for Philips Cameroon: Assignment for the EIB for financing SMEs 13 Vigeo Activity report 2011 Director of Citizenship and Secretary of the Sustainable Development Bureau SFR «In 2011, Managem took an important step towards formalizing its approach to social responsibility by publishing its first Sustainability Report.Vigeo accompanied us in the design of this report. Its expertise has enabled us not only to publish a document to the highest international standards but also to empower our teams to collect and consolidate indicators for our future reports.The professionals at Vigeo have a great deal of tenacity, and have standards in line with our own values, which has allowed us to arrive at a sustainability report that is to our image and of which we are proud.» Mohammed Cherrat Director of Human Resources Managem ●●● What our clients say THE InTEGRATIon oF CSR InTo MERGERS AnD ACQuISITIonS «Vigeo performed an audit for Danone in 2010 to establish the CSR profile of Chiquita, a company with which Danone was in discussion to create a joint venture. Chiquita operates in an industry and in geographical regions exposed to practices distant from the CSR standards that Danone implements in all of its divisions worldwide, and it was important for us to ensure that both companies share the same standards. The interest of this mission for Danone was to benefit from a detailed vision of the CSR commitments and practices of Chiquita, and to ensure the reliability and relevance of programs and awards received by this company, checking with various stakeholders in regards to the possible existence of controversies. Vigeo’s study, and its knowledge of both the fruit industry and of the different CSR labels has enabled Danone to dispel any doubts it may have had about shared CSR values with Chiquita, and thus enabled Danone to engage in a joint venture with full knowledge of its partner.» It is recognized that corporate cultures and management practices are factors that count towards the success of mergers and acquisitions. The level of integration of ESG factors in companies engaged in such operations is a compelling indicator to identify potential risks and opportunities for successful integration. Companies engaged in these operations are now attentive to know and compare their CSR performance and to detect valuable indicators for the management of these operations. ●●● $ CSR makes its entry into strategic projects THE InCLuSIon oF CSR CRITERIA In EXECuTIVE REMunERATIon The objectivity of the remuneration criteria of company executives and their focus on medium-term performances, are subject to increasing attention from investors. The integration of CSR criteria into the variable remuneration of executives reinforces responsible corporate governance approaches. Muriel Pénicaud ●●● A GRoWInG nEED FoR THE MITIGATIon oF ESG RISK FACToRS In PuBLIC PRIVATE PARTnERSHIPS The ability of private organizations not to sacrifice the social, environmental and societal impacts of their construction and operational projects is becoming a differentiating factor. Securing the social added value is a key factor in the acceptability and success of a PPP project.This has even greater importance for projects involving public authorities. General Manager of Human Resources Danone Chairman of the Board of the Danone Ecosystem Fund «Lyonnaise des Eaux, under contract with the city of Orleans since 1987, has outperformed the other two candidates in the running thanks to ‘very innovative’ proposals in terms of sustainable development and ‘very attractive’ prices» said the Municipality City of Orléans, France 14 Vigeo Activity repor t 2011 ●●● Vigeo CSR-labeling partners focus In FRAnCE: THE LuCIE LABEL FoR SMEs Evaluation of diversity in recruitment The Agence Lucie helps companies evaluate, structure and promote their CSR commitments in alignment with ISo 26000. Lucie is the CSR label of reference for SMEs in France. It is intended to distinguish serious and credible approaches in favor of 7 sustainable development commitments. Along with AFnoR,Vigeo is partner with Lucie to audit SME candidates for the label.Vigeo has audited 18 companies in different sectors labeled by Lucie (chemicals, banks, services, agrifood). A committee formed by the labeling agency decides on its attribution. The label attests to the tangible commitment of an SME on the objectives assigned by the LuCIE Charter. www.labellucie.com ●●● MoRoCCo: THE CSR LABEL oF THE CGEM (General Confederation of Moroccan Enterprises) The social responsibility label created in 2006 by the CGEM has been awarded to 37 companies voluntary to the label, of which 11 in 2011. Since november 2011, the AnPME (national Agency for the Promotion of Small and Medium Enterprises), in the framework of the Moussanada program, has established an agreement with CGEM to help SMEs finance a part of the audit fees needed to obtain the CSR label. Vigeo is accredited as a provider performing the audits. With the reception of the label, companies are invited to be part of a continuous improvement loop. The audit methodology established byVigeo is suitable for Moroccan SMEs and large companies or subsidiaries of international groups. www.cgem.ma 15 Vigeo Activity report 2011 4 «Equal Competency», the Association of recruitment agencies, turned to Vigeo to assist in the construction of a referential specific to consulting activities for recruitment in order to ensure equal treatment and prevent discrimination. This initiative is a first in the profession of recruitment agencies. An assessment carried out in situ by Vigeo demonstrates the commitment of volunteer recruitment agencies to enter into a structured improvement process, and continue to prevent discrimination and promote diversity. Nicole Notat, President of Vigeo: «This is a professional tool, complementary to general tools such as the Equality and Diversity labels. It is part of a voluntary policy of each agency to render legible and visible the results in the struggle against discrimination by its corporate clients of their potential candidates.» Our «company» tools The Open CSR Profile Prope rty Code. of the Frenc h intelle ctual ions is protec ted by the provis and of Vigeo rised ut the expre ss autho rated in the Xxxxxx Sum mary 2010 Overa ll Sco re: 52 Rankin / 100 g: 3/1 7 Sect or Indice Subs s Com pany X is tand ard Limit ed part of ASP I and Good 0 Adva 20 Ethibel Excelle nce 40 r perfo rman ce Secto Europe nced 60 80 100 Com pany perfo rman ited witho pany ent in whole or part is prohib ce docum n of this ductio - Repro 2006 5| «As a global automotive player Fiat Group strives to achieve always better performance in the field of economic, environmental and social responsibility.To continue along this path we strongly believe that a double focus should be maintained both on industry sector trends and on stakeholders expectations and needs. Among the various tools that the Group uses to identify its improvement areas, the industry sector benchmarking that Vigeo conducted for Fiat S.p.A. in 2011 provided useful and precious outcomes, now available as a further support to the definition of future plans and fine tuning of ongoing activities.» Vigeo Activity report 2011 Com Vigeo | 1/0 The Shareholder ID service is used to identify all of ones SRI shareholders, be they institutional or shareholders of open investment funds, and to access the investment policy of these SRI shareholders.The company is then able to perform benchmarks with certain of its competitors, and to monitor the impact over time of a particular CSR policy, adjust the company’s financial communications, and address a given shareholder in particular. 16 Corp Date orat of pub lication Usable of the nam e Social Re docum until spon next e ent: CSR 02/201 sibilit Profile deliver 0 y pe x sec y tor Eur rform ope, deliver ance ed in s Sept pany The per Envir in-class formanc onm ent in the es of the Serv 100 Hum ices Reso an sector Europe group righ urces Hum ts, stan 75 Righ an d as mitigat manage in term an Oil Com ts Invol munity men s of resp Equipm bestveme behavioion of 50 Busin t of nt env ect for ent & Beha ess group’s ur and ironmen hum vior Corp hum an 25 Gove orate an reso rnanc govern performcommu tal imp e urc ance nity invo acts, bus es, its sec ance is 0 tor pee in line in term lvement iness Score s of with rs s/Tre The the cor nd perform porate Ratin 46 g ance In 200 63 of Cont + rover dow 9, Com 63 sies pan ntu + as wel rn’s imp y X has 62 Yes acts been l as Secto + perform its kno r perfo on 47 con Yes rman w-how,oil contrac fronted + assura ance ce 49 Yes to the Indeed tors and + restruc nce tha man the Yes The Com , the t pany + impactsture with it will be restruc preservatiocompan agemen perfo Yes rman t of its y had ce n of cou out usin able to turing No staf may of its pro to trad ld help g layo Ratin attr e-off f as a con have G Com fita g: min the com ffs, by act new bet to be bility -- / max pany It can ween sequence carr ++ The pany consult talents have the pre cap X evolves of the recruiti ing emp On the ied out serv young acity sign in a fina on ng tale loyee of atio one ifica constan nt con n of its ncial and represe talents the geo represe hand, a short nts physica tly cha seq experie econom ntative Companperiod, the humntative will be ngin while uences l s, and yX on a nce cap ic an resos is con fundam group to g environ by offe has sho the gro ital gro ental app men urces sidered G Des wn tha up mu up’s CSR ring t, whe to pre ropriat to be dom pite sign st ely serv pro key ain ifica t it was sector its rath han re inno e and nt mea willingvide er wea on could its hum dle rest vation and but ns to k suppor an cap ructuri the this issu limit to e The absolute ngs, flexibility its ene group t ital the the does are key group’s environ improv Keepin mainta man rgy con men elem inte g an in skills ufactur eme sum not seek tal nt of ents and active ISO 140grated ing uni ption of suc the com con health,perform and dial ts) 01 carb pany’s ogue tinue attr cess safe ance, Com on foo or EMA ty acting overall with pany tprint S certificaand env emp X ran perform iron loye (e g tion ks at www from There mental man ance e .vig the the eo.c on agemen fifth pos marine is little om ition t sys fleet, evidenc of the tem e of from Eur proces the gro covers all ope opean up’s sing rati centres efforts to red ons , or uce from Serc el’s Shareholder ID Sustainability Unit Fiat S.p.A to a cleve r inves tmen t Opini on on Com Copyr ight The open CSR Profile enables managers to seize the opinions provided by Vigeo rating to the markets on their CSR profile, to have a complete analysis of their CSR performance, to meet the requirements of transparency expected from their shareholders, and to compare their performance with that of their competitors. The way What our clients say Rese arch Man ager : Emi lle Béra l • emil le.be ral@ vige o.co m $ «Vigeo is a recognized actor in the dynamics of social and environmental responsibility. Having embarked very early on the path of sustainable development, Rhodia is one of the top companies in Vigeo’s analysis of extra-financial performance.This assessment reflects the reality and the robustness of our commitment. Rhodia Way includes social and environmental responsibility at the heart of our managerial processes.We are also distinguished for having signed a global CSR agreement with ICEM, the International Federation of workers in the sector, and for ensuring a real application in the field. Proud of what we do, we also know our limits and want to be noted for overcoming them.The Vigeo rating plays here a role of incentive and validation. The quality of Vigeo’s methods, such as expertise and ability to listen, thereby has been part of our continuous improvement approach for many years.» Jacques Kheliff Sustainable Development Director Rhodia «The detailed profile of Sanofi’s CSR performance produced by Vigeo is a tool that allows us, in the context of a progressive approach, to better understand the expectations of stakeholders on key CSR issues to which the Group must respond.This profile also allows us to better understand the most material issues as well as those that are emerging, and compare the CSR performance of Sanofi with that of other pharmaceutical companies.We appreciate Vigeo’s participatory approach in the development of CSR profiles, and the availability of the analyst to answer our possible questions.» Didier Terrolle Director, Excellence in CSR Sanofi Vigeo enterprise in figures Vigeo enterprise’s revenues 2 500 000 € 2 000 000 € 1 500 000 € 1 000 000 € 500 000 € 0€ 2003 2004 2005 2006 Breakdown of assignments by sector 2007 2008 2009 2010 Utilities Transport 3% Telecoms 4% Housing 5% 24% Social Protection 6% Building 6% Luxury 7% Finance 16% Public Sector 8% Services 10% 17 Vigeo Activity report 2011 Chemicals and Agriculture 11% 2011 Vigeo in figures Key dates 2011 11 Vigeo opens an office in London 2010 nationalities are represented within the teams 65% women years average age people in the Vigeo team at the end of 2011 1 5 sites house Vigeo’s team: Brussels, Casablanca, London, Milan, Paris 35% men representative in Japan Partnership with unI, the global trade union federation, for the collection of ESG data 2007 Partnership with oWW, an ESG rating agency, based in Kuala Lumpur and Singapore, to extend Vigeo’s SRI coverage into the Asia-Pacific region Vigeo joins forces with the Italian company Avanzi SRI Research, Italy’s leading extra-financial rating agency. Avanzi SRI Research becomesVigeo Italia In 2011, the capital allocation was as followed: Total number of shares: 172 351 For companies 2008 2006 Issued share capital and share ownership 26,4% 2009 Partnership with novaster, a Spanish investment consultant, to develop SRI services aimed at institutional investors on the Spanish, Portuguese and Andorran markets 35 101 Vigeo creates the business brands Vigeo rating and Vigeo enterprise Representative in Japan 2005 Vigeo joins forces with the Belgian company Stock at Stake, Belgium’s leading SRI rating agency. Stock at Stake becomes Vigeo Belgium Partnership with Forum Ethibel, an independent association created in Belgium in 1992 to promote socially responsible investment in Europe 2004 Setting up of a branch in Casablanca 46,9% 2003 Launch of the CSR audit activity For asset managers and pension funds 2002 26,7% For European trade unions, persons and entities recognised for their relevant expertise 18 Vigeo Activity report 2011 Vigeo is founded as a limited company under French law, acquiring the activities of Arèse, France’s first SRI rating agency 2011 financial results Consolidated accounts of the Group (France, Belgium, Italy, UK and Morocco) (K€) 2011 TuRnoVER Vigeo rating Vigeo enterprise Derivative products oTHER REVEnuES REVEnuES STAFF CoSTS oTHER CoSTS AnD AMoRTISATIon oPERATInG CoSTS oPERATInG InCoME PRoVISIonS FoR DEPRECIATIon (*) oPERATInG RESuLT FInAnCIAL RESuLT InCoME TAX (**) nET RESuLT 8 071 5 279 2 246 546 290 8 361 7 976 5 002 2 296 678 455 8 431 - 5 714 - 2 533 - 8 247 - 5 855 - 2 485 - 8 340 + 114 + 91 - 2 438 - 2 323 - 250 - 157 60 - 123 5 226 - 2 385 + 73 Corporate governance Board of Directors The Board of Directors met on four occasions in 2011. It is made up of: • nicole notat, Chairwoman • François Rogé, Secretary Financial managers: • BPCE, represented by M. nicolas Chatillon and M. Philippe Zaouati • Amundi, represented by M. Patrice de Larrard European trade union organisations and NGOs • Forum Ethibel vzw/asbl, represented by M. Bernard Bayot • M. Luc Cortebeeck, Confédération des Syndicats Chrétiens (CSC), Belgium • CFDT, represented by Véronique Descacq Companies • M. Christian Aubin (BnP-paribas) • M. Jean Gandois (GDF-SuEZ) • EADS, represented by M. Pierre de Bausset Independent personalities • M. Giulio Franzinetti • M. Rony Mels • M. Dominique orban • Transparency International, represented by Mrs Anne-Marie Ducroux • Pro-natura International, represented by M. Guy F. Reinaud 19 Vigeo Activity report 2011 2010 Share Depreciation in accordance with accounting standard ISA 36 (Impairment of Assets). (**) Including an adjustment of the stock of deferred tax assets (*) Accounts submitted for approval to the General Assembly of shareholders on May 24 2012. PARIS Les Mercuriales, 40 rue Jean Jaurès 93170 Bagnolet - France T : +33 1 55 82 32 40 F : +33 1 55 82 32 50 LONDON Broad Street House 55 old Broad Street - London EC2M 1RX T : +44 (0) 203 402 6401 TOKYO 2-8-8 nakamachi Meguro-ku 153-0065 Tokyo T : +81 3 5721 6159 F : +81 3 6425 4675 MILAN Via Settala 6 20124 Milan - Italy T : +39 02 27 72 71 F : +39 02 27 72 71 22 C ASABLANC A Route de nouacer PB 16435 - Casablanca - Morocco T : +212 529 00 38 83 F : +212 522 87 47 27 www.vigeo.com design: beltza - [email protected] BRUSSELS Rue du Progrès 333 / B7 1030 Brussels - Belgium T : +32 2 206 67 91 F : +32 2 206 67 90