Smooth ride for Numonyx IT thanks to TCS` consulting, technical and

Transcription

Smooth ride for Numonyx IT thanks to TCS` consulting, technical and
Client Experience
Smooth ride for Numonyx IT thanks
to TCS’ consulting, technical and
functional expertise
As the demand for non-volatile memory devices continues to
grow, memory providers are focusing on leading-edge
technology that offer increased storage capacity while
simultaneously maintaining high-volume production to
remain successful in a competitive marketplace.
In early 2008, two global semiconductor giants, Intel and
STMicroelectronics, combined their flash memory businesses
to form an independent semiconductor company, Numonyx,
to benefit from the synergies in their businesses. The success
of the new company’s business operations significantly
depended on the successful integration of the parents’ IT
infrastructure. A well thought out and effectively managed IT
integration plan was imperative to ensure alignment of
business and IT, lower costs and simplify the IT environment.
Having inherited a diverse culture and vast IT infrastructure,
Numonyx knew it had a complex and challenging task at
hand. Effective structures, processes, program management
and controls were essential to mitigate financial and
commercial risk. Numonyx engaged TCS, who combined its
consulting know-how, best practices and technology
expertise, to help create an IT organization for Numonyx and
successfully integrate the IT environments of the parent
companies. TCS was a key partner in the process of building
its IT organization from operations to the office of the CIO.
Customer
Numonyx
Industry
High Tech
Offering
IT Transformation
Client Experience
About the Client
Numonyx invents, develops and delivers a wide range of integrated NOR, NAND, RAM and
Phase Change non-volatile memory technologies and products. Its products meet the
increasingly sophisticated needs of customers in the cellular, data and embedded markets.
Numonyx was formed in April 2008 when two innovators in the flash memory industry—Intel
and STMicroelectronics — came together. The company has a global presence with
headquarters in Switzerland.
Business Situation
When two global semiconductor giants joined to
combine their flash memory businesses, the new
company, Numonyx, had the economies of scale to
benefit from the increasing demand for memory.
Numonyx inherited some of the assets and resources of
its parent companies. However, the parent companies’
infrastructure shared few commonalities, especially
with respect to their IT. It was also decided that the
business applications at Numonyx would be in line with
the STMicroelectronics model, albeit as an independent
identity.
Clearly, the gamut of activities that required to be
performed to set up the IT organization for the new
company was huge. Managing multiple stakeholders,
transitioning knowledge, aligning the IT landscape to
business requirements, ensuring minimal impact on the
new company and the parents’ customers, and creating
new IT leadership roles were some of the challenges
that needed to be addressed quickly.
A key requirement was building a robust IT application
infrastructure. First, IT processes and architecture
needed to be defined and implemented. The complete
IT application and infrastructure landscape had to be
cloned and deployed from STMicroelectronics - more
than 200 unique applications had to be migrated to the
new IT landscape across different platforms. Then, the
Intel-contributed Flash Memory division had to be
integrated with the new IT landscape. In addition, a
standing organization for managing and supporting
the company’s IT needed to be built.
Acknowledging the complexity, the Numonyx
management team chose to leverage TCS’ depth and
breadth of consulting, functional and technical
expertise and experience. TCS’ mandate was to help
set up the IT operations at Numonyx.
TCS' Solution
TCS adopted a robust program management process to
efficiently manage the entire application portfolio and
skillfully control internal resources for maximum impact.
TCS and Numonyx helped define the IT architecture and
the IT strategy, and bring in process excellence. In a
phased approach, TCS defined, implemented and
supported the entire IT organization. The engagement
was conducted in three phases:
Phase 1: Lay the foundation for Numonyx ICT
organization
Numonyx cloned and configured the finance, HR,
purchasing systems, web services and messaging
applications IT Systems to a new data center. This
established Numonyx as a legal entity.
In this phase, TCS helped define the Enterprise
Architecture and carried out knowledge transition
activities for the complete STMicroelectronics
landscape to be cloned and to provide operations
support for applications.
Client Experience
Phase 2: Clone the STMicroelectronics Enterprise
Applications and Systems
With the knowledge transition done, TCS began cloning
the STMicroelectronics business applications to the
Numonyx Data Center. It migrated and re-integrated
applications, and implemented mandatory business
changes. Then, the applications were configured and
tested on Numonyx World Wide Data Center. Nonrelevant data was purged/ scrambled. The Numonyx IT
infrastructure went live in December 2008 and began
operating its enterprise applications independently of
parents. TCS then began providing operations support
for the live applications and infrastructure.
Phase 3: Migrate Numonyx Data in Intel Systems on
Numonyx Landing Zone
While the second phase ensured independence from
STMicroelectronics, the third phase integrated Intelcontributed factories and merged Numonyx data in
Intel systems to Numonyx IT landscape, resulting in
independence from Intel. TCS rationalized and
optimized the IT infrastructure in line with the defined
Enterprise Architecture. It set up the entire IT
application infrastructure with more than 200
applications.
TCS used several tools and methodologies, and
frameworks including:
n
Proprietary Integrated Methodology for developing
Process-oriented Architecture using Component
Technology (IMPACT) for defining the Enterprise
Architecture
n
ACE-Tool for SAP technical and business process
analysis
n
Protégé, an ontology tool to collate knowledge and
generate relevant reports
n
COBIT-based Governance Framework for effective
resource estimation and easy ramp up
n
Prince2 methodology for project execution
TCS helped to build the Numonyx IT organization,
which included the top 27 leadership roles under the
CIO (Solution domain and Technical domain) including
the office of the CIO.
Benefits
TCS’ adept program management allowed the new
company to make the most of the synergies between
the parent companies’ factories, even before the IT
systems were cloned and ready. Additionally, TCS set up
the IT organization and delivered the following benefits:
n
Cost savings on IT spend in the first year
n
Improved visibility and automation due to the new
assets created
n
Independence from parent bringing synergy and
reducing hidden costs
n
24×7 support for critical business applications with
90% offshore leverage
n
Provided end-to-end services from knowledge
transition, business consulting, technical
architecture, infrastructure support and created
assets for each of these services
n
Knowledge repository creation and maintenance
n
Proactive process improvements to check and
validate business reports from applications
n
Shortened month-end and year-end closing process
I'm happy to confirm that Numonyx Enterprise
Applications went live. After many months of intensive work
and dedication for the preparation of this Go Live, you have
shown your capacity to go even further with an incredible
energy, to make it happen despite many unexpected
obstacles and issues. The team work spirit has allowed us to
overcome these obstacles. I want to pass all my recognition
and my very warm thanks to all. Let's enjoy this unique
moment and be ready for future events. Great job!
- Bruno Billard,
CIO, Numonyx
About HiTech Industry Solution Unit
TCS' HiTech industry Solutions Unit provides optimal, customized, and comprehensive
solutions across varied High Tech industry segments: Computer Platform and Services
Companies, Software Firms, Electronics and Semiconductor Companies, and Professional
Services Firms (Legal, HR, Tax & Accounting and Consulting & Advisory/Analyst firms).
Building on its vast experience in engineering, business process transformation, innovation
and IT solutions, TCS offers a comprehensive portfolio of services that maximize growth,
manage risk, and reduce costs. The TCS HiTech Industry Solution Unit partners with High Tech
enterprises to provide end-to-end solutions which help realize operational excellence,
innovation and greater profitability.
For more information, visit us at http://www.tcs.com/industries/high_tech
Contact
To learn more about TCS solutions for the High Tech industry,
contact us at [email protected]
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About Tata Consultancy Services (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that
delivers real results to global business, ensuring a level of certainty no other firm can match.
TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering
and assurance services. This is delivered through its unique Global Network Delivery ModelTM,
recognized as the benchmark of excellence in software development. A part of the Tata Group,
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