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Construire l’entreprise
de demain commence
avec chacun de ses
collaborateurs
Erwin Ollivier
7 juin 2016
La réinvention de DLL
– Pourquoi
– Comment
– Résultat
2
Pourquoi ?
3
Le monde a changé
– Vitesse
– Complexité
Réinventer notre entreprise
4
5
Dream Big!
6
Comment ?
7
Top down – Bottom up
Activity
# sessions
Time/session
Content
audience
participants
objective
Site
Mode
‘Setting the
scene’
‘Cultural
audit’
12
‘Mgmt
interviews’
‘Inspiration
Sessions’
‘Inspiration
sessions’
‘Creative
class I’
‘Creative
class II’
‘Feedback
sessions’
‘Sorry, we’re
closed’
21
8
3
1
1
8
1
1,5 hour
1,5 day
1 hour
2 days
1 hour
2 hours
2 hours
1 day
2 days
what can you
expect
understand
behavior
validate
culture &
expectations
validate
culture &
expectations
validate
culture &
expectations
our ‘to be’
culture
our ‘to be’
culture
All employees
MT & Mgmt
All employees
153
21
72
15
21
21
78
163
Share findings
our ‘to be’
Exploration culture & work
Phase
environment
Supervisors MT & Mgmt MT & Mgmt All employees All employees
inform
observe
collect & map
collect & map
collect &
map
explore
Define
inform
inform &
explore
Zaventem
Machelen
Zaventem
Machelen
Rental
Zaventem
Zaventem
Machelen
Zaventem
off site
off site
Zaventem
Machelen
off site
Assigned
participation
Free
participation
Free
participation
Free
participation
Free
participation
Assigned
Assigned
Assigned
participation participation participation
8
Ce que les gens voulaient garder…
9
Un lieu de travail qui…
– Rayonne notre culture
– Invite à fonctionner autrement
– Fait preuve de notre engagement sociétal
– Inspire la flexibilité
10
La conclusion de Limelette…
11
Cadre de réflexion
12
Horizon 2014-2017 / 2018-2020
DLL Belgium; a company with a clear and
broadly supported vision, where members coached by an engaged, committed and
inspiring Extended Mgmt Team- feel in
balance en act swiftly, customer oriented and
in a qualitative manner on requests/concerns
expressed by the customer. A company where
the customer is our inspiration, where we
dare to reflect on efficiency without preset
ideas with the aim to create room to
continuously invest in customer relationship,
innovation and profitable growth.
We are an inspiring example of how
managing with Corporate Social
Responsibility creates a strong and
financially healthy company. We achieve
this by questioning everything (even
ourselves) over and over again and by
exploring new routes and solutions. By
doing so we are an ideal partner to our
customers, our members and our
suppliers.
13
Une nouvelle culture
– Confiance
– Autopilotage
– Flexibilité
– Authenticité – égalité
– Valeurs vécues
– Leading by coaching
– L’exemple vient du haut
– CPI
– Story telling
14
Résultats
15
Evaluation
– Engagement du personnel
– Les cadres moyens
– Recrutement: budget et qualité
– Le poids de la liberté
– NPS
– La culture belge
– Taux d’absentéisme
– Egalité
– Résultats financiers
16
Un tour virtuel
– J:\Common\MIC\Virtual visit
17
See what counts.
www.dllgroup.com