RPCU 2 - Regroupement provincial des comités des usagers

CONGRÈS
RPCU
www.rpcu.qc.ca/congress
Last update: April 20th, 2016
2016
OCTOBER 19 TO 21
Fear of retaliation…
THE DUTY TO ACT!
Program
2016 RPCU Congress
October 19 to 21, 2016, at the Sheraton Laval Hotel
The RPCU Congress is an exceptional 3-day learning, training and networking opportunity
and an exciting event for the members of the users and in-patients’ committees all across
Quebec!
Fear of retaliation… the duty to act!
The RPCU 2016 Congress will focus on a rarely addressed aspect: Fear of retaliation. What
does ‘retaliation’ mean? Is it present in every environment? How do we deal with it? What
are the different ways we can counter fear? Committees have the duty to act!
Booking
Rate
Room reservations
Special offer
Rate is per person. This applies to registrations
received and payed after March 31, 2016.
Taxes not included. Prices apply only to RPCU
members in good standing.
Please note that the Sheraton Laval Hotel is full.
Room reservation at the Hilton Laval Hotel:
$430
16
$152
Rate for single or double occupancy per night, per
room. Taxes not included. This rate is guaranteed only
for reservations made before September 19, 2016.
With the participation of:
• Dr. Christine Grou, President,
Order of Psychologists
• Dr. Gaétan Barrette, ministre de la Santé
et des Services sociaux
• Mrs. Valérie Viau, Regional Director,
Boehringer Ingelheim (Canada) Ltd.
• Mr. Michel Auger, former journalist
specialized in criminal cases
• Human Rights and Youth Rights
Commission
The RPCU Offer
• 8 training workshops, 9 meetings
and 6 conferences
• 23 training activities
• Special supper and tribute evening:
Prix RPCU de l’Excellence Award
Regroupement provincial
des comités des usagers
Santé et services sociaux
• More than 500 members of the Users
and In-Patients’ Committees
• A unique networking and sharing
opportunity between members of the
committees
• Notable keynote speakers
A major annual event
for members of Quebec’s
Users and In-patients’
Committees!
2 choices to be made by
Congress participants
OCTOBER 19 TO 21
CONGRÈS
RPCU
2016
A congress which focuses
on learning and training
Fear of retaliation…
THE DUTY TO ACT!
2016 RPCU Congress participants may chose one among eight training
workshops from Series A, and one among nine meetings from Series B.
For the 2016 RPCU Congress, each participant has 2 choices to make:
•One workshop (A-Training workshops)
Thursday morning and continuing in the afternoon
•One meeting (B-Brainstorming)
Late afternoon on Thursday
A – Training workshops
Series A Training workshops last 3 hours each and are offered in two
parts: 90 minutes in the morning and 90 minutes in the afternoon.
The first part of the workshop (in the morning) is mainly theoretical,
and the second part (in the afternoon) is practice-oriented.
Thursday, October 20, 2016 – 180 minutes (in two parts)
10:45 am to 12:15 pm and 2:00 pm to 3:30 pm
List of workshops
Choice of one workshop per participant
A1 La peur des représailles :
comment les comités peuvent-ils la combattre?*
Gérald Bolduc, trainer for RPCU
A2 Comment un comité défend-il les droits des usagers?
Miriam Morissette, Lawyer
A3 Un outil pour les comités de résidents :
l’évaluation de la satisfaction
Nathalie Ebnoether, President of Médaillon Groupe Conseils
A4 Le travail d’équipe pour faire changer les choses
Chantal Lussier, Organizational Health Consultant at Alia Conseil
A5 La formation de base du RPCU
France Morin, trainer for RPCU
A6 Se faire connaître : des outils de communication
pour les comités
Mathieu Santerre, Associate and certified trainer,
L’Orange bleue affaires publiques
B – Brainstorming
Series B thematic meetings are designed in a more flexible
format than training workshops, thus promoting knowledge
acquisition and knowledge sharing. Meetings last
75 minutes each.
Thursday, October 20, 2016 – 75 minutes
4 pm to 5:15 pm
List of meetings
Choice of one meeting per participant
B1 La peur des représailles en centres jeunesse
B2 La peur des représailles en CRDITED
B3 Communication : projet de dépliant pour
son comité
B4 Les règles de fonctionnement
B5 Les rapports d’activités*
B6 L’évaluation en centres hospitaliers
B7 Plaintes : collaboration entre le commissaire
aux plaintes et le comité des usagers
B8 Les différents types de démence
B9 Table ronde avec les présidents des CUCI
* English translation will be available for this meeting:
Activity Reports.
A7 Les principes de l’accompagnement
d’une communication : insatisfaction ou plainte
Pierre Mathieu, coordinator for Alphonse-Desjardins Users’ committee,
CISSS Chaudière-Appalaches
A8 Visitons nos aînés : comment mobiliser les familles
Pier-Olivier Lacoursière, Project manager at the RPCU,
and Luce Hébert, nurse and consultant
* English translation will be available for this workshop:
Fear of retaliation: How can committees counter it?
2
Register now! Registration
form available on RPCU’s website:
www.rpcu.qc.ca/congress
Description workshops and biographies available
in the French version of the program.
Program
For information only. Subject to change.
Wednesday – October 19, 2016
16:00Registration
18:00
Abuse, intimidation/ bullying and fear of retaliation : Presentation and exchange of ideas
19:45
General assembly of the RPCU
Thursday – October 20, 2016
7:30
Registrations, exhibitors’ visit and Networking Breakfast
8:45
Opening of the Congress and presentation of the finalists for the Prix RPCU de l’Excellence 2016 Award
8:55
Word of welcome, M. Claude Ménard, RPCU President
9:15
Conference ”Faire respecter ses droits peut-il mener à des représailles?”
Human Rights and Youth Rights Commission
9:45
Conference ”Pourquoi a-t-on peur des représailles lorsque l’on défend ses droits?”
Dr Christine Grou, President, Order of Psychologists
10:15
Networking break and exhibitors’ visit
10:45
A – Workshops, Part I. Workshops continue in the afternoon.
A1*
La peur des
représailles :
comment les
comités peuvent-ils
la combattre?
12:15
14:00
A2
Comment
un comité
défend-il
les droits
des usagers?
A3
Un outil pour
les comités
de résidents :
l’évaluation de
la satisfaction
A4
Le travail
d’équipe pour
faire changer
les choses
A5
La formation
de base du
RPCU
A6
Se faire
connaître :
des outils de
communication
pour les comités
A7
Les principes de
l’accompagnement
d’une communication : insatisfaction
ou plainte
A8
Visitons
nos aînés :
comment
mobiliser les
familles
Networking lunch
A – Workshops, Part II
15:30 Networking break and exhibitors visit
16:00
B1
B – Brainstorming
La peur des
représailles
en centres
jeunesse
17:30 B2
La peur
des
représailles
en CRDITED
B3
Communication :
projet de dépliant
pour son comité
B4
Les règles
de fonctionnement
B5*
Les
rapports
d’activités
B6
L’évaluation
en centres
hospitaliers
B7
Plaintes : collaboration
entre le commissaire
aux plaintes et le
comité des usagers
B8
Les
différents
types de
démence
B9
Table ronde
avec les
présidents
des CUCI
President’s cocktail (Fee)
18:30 Dinner and 2016 Prix RPCU de l’Excellence 2016 Awards ceremony
Friday – October 21, 2016
7:30
Registrations, exhibitors’ visit and Networking breakfast
8:30
Conferences
9:45
Networking break and exhibitors’ visit
10:15
Conference: Michel Auger, former journalist specialized in criminal cases
11:00
Conference: Speech by Dr Gaétan Barrette, Ministre de la Santé et des Services sociaux
11:30
11:45
Congress closing address, Claude Ménard
Closing of Congress
*English translation will be available.
3
THE CONGRESS IS EXCLUSIVELY OPENED TO RPCU MEMBERS IN GOOD STANDING
2016 RPCU Congress venue
Accommodation and room reservations
Hôtel Sheraton Laval
2440, autoroute des Laurentides
Laval (Québec)
H7T 1X5
Please note that the Sheraton Laval Hotel is full.
Make a room reservation at the Hilton Laval Hotel:
The hotel offers free parking for participants.
Congress registration fees
Rate
$430
Taxes not included. Rate per person.
This applies to registrations received and
payed after March 31, 2016. Prices apply
only to RPCU members in good standing.
• Includes: Participation in activities and main conferences,
participation in training workshops (A), meetings (B) chosen
according to selection and availability, two continental breakfasts,
RPCU lunch on Thursday, dinner on Thursday, all networking breaks,
access to the exhibitors’ show and congress documentation.
• Not included: Hotel accommodation, transportation, President’s
cocktail.
Small Continental Breakfasts: pastries, brioches, croissants, fruits
and beverages.
Attendants: Attendants of disabled persons may attend the entire
congress for free. However, they must register in advance by indicating
their status as an attendant. Individual interpreters who are accompanying
persons with auditory disabilities are considered assistants.
Cancellation policy: A $125 fee will be charged on the amount before
taxes for all cancellations of registrations made before September 19,
2016; no refund will be granted for cancellations made on or after
September 19, 2016. All cancellations must be made in writing at
[email protected].
Method of payment: The registration form and payment must be
mailed to the following address:
2016 RPCU Congress
Regroupement provincial des comités des usagers
C.P. 60563, succursale Sainte-Catherine Est
Montréal (Québec) H1V 3T8
Special offer
Room:
Rate for single or double occupancy per
night per room. Taxes not included. This
rate is guaranteed only for reservations
made before September 19, 2016. Hotel
conditions are applicable.
$152
For individual reservations and group bookings, participants should
contact the Hilton Laval Hotel directly at 450-682-2225 and mention
that it is for the RPCU Congress. Hilton Laval provides access for
persons with disabilities. Rooms are available from 3:00 PM and must
be vacated by noon on the day of departure.
A free shuttle service between the Hilton Laval Hotel and the Sheraton Laval Hotel,
back and forth, will be available during the congress.
Policy regarding workshop and meeting choices
Workshop (A) and meeting (B) choices will be respected according
to the maximum number of people that can be accommodated in
the room where the workshop, meeting or conference is being held.
When that number is reached, a second workshop choice, meeting or
conference will be given. The date on which the workshop, meeting and
conference selections are received, along with the payment, will be the
determining factors. For some workshops and meetings, a minimum of
20 participants is required.
A unique networking opportunity!
The RPCU offers special moments to encourage networking between
Users and In-patients’ committees: breakfasts, networking breaks,
lunch on Thursday and the President’s cocktail on Thursday, in the late
afternoon. These are all opportunities to exchange ideas! An exceptional
and unique networking opportunity offered by the RPCU each year!
Book your table!
Book your networking table to exchange ideas and discuss with other
members of Users and In-patients’ committees all across Quebec.
Reservations are made on-site.
Interpretation services will be
available for the conferences on
Thursday and Friday mornings,
for workshop A1 and meeting B5.
4
Welcome to the Exhibitors’ Space 2016: Take advantage
of your breaks and free time to meet the exhibitors and
discover what they have to offer.
CONGRÈS
RPCU
2016
OCTOBER 19 TO 21
Fear of retaliation…
THE DUTY TO ACT!
REGISTRATION FORM – 2016 RPCU CONGRESS
Step 1
UC
Category
I-PC
Other:
Date of registration
Step 2
Committee contact information
Committee name
Address
City
Postal code
Head
Email
Telephone
Step 3
Choices for each participant
Please enter the name of each participant and his/her choices. If the participant is disabled, please
check the box next to his/her name.
Workshops
A
Brainstorming
B
Name
Name
Name
Name
Name
Name
Step 4
Attendant/Interpreter
Name of attendant or
interpreter
Contact
Step 5
Dietary requirements
Dietary requirements
Step 6
Payment must be made by cheque payable to the
Regroupement provincial des comités des usagers
Rate
For registrations received and payed
after March 31, 2016
$430 per person + tax = $494,39
Payment
Number of
Participants
RATE
(MEMBERS ONLY)
Total Owing
x $494,39 =
TPS : 826087058RT0001 / TVQ : 1208525111TQ0001
Return this registration form and your payment to the Regroupement provincial des comités des usagers.
C.P. 60563, succursale Sainte-Catherine Est, Montréal (Québec) H1V 3T8, fax: 514-439-1658, e-mail: [email protected].
This form is available on the RPCU website: www.rpcu.qc.ca/congress.
Rates valid for the members of the RPCU only.
5
2016 RPCU CONGRESS
OCTOBER 19 TO 21, 2016,
AT THE SHERATON LAVAL HOTEL
FEAR OF RETALIATION… THE DUTY TO ACT!
2016
BOOKING
RATE
$430
Rate is per person. This applies to registrations received and payed after March 31,
2016. Taxes not included. Prices apply only to RPCU members in good standing.
ROOM RESERVATIONS
SPECIAL OFFER
152
$
at the
Please note th
l Hotel
Sheraton Lava
room
a
e
is full. Mak
the at
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io
reservat
otel.
H
l
va
La
n
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Rate for single or double occupancy per night, per room. Taxes not included. This
rate is guaranteed only for reservations made before September 19, 2016.
A free shuttle service between the Hilton Laval Hotel and the Sheraton Laval
Hotel, back and forth, will be available during the congress.
A major annual event for members of
Quebec’s Users and In-patients’ Committees!
CONGRÈS
RPCU
2016
OCTOBER 19 TO 21
Fear of retaliation…
THE DUTY TO ACT!
Attending this Congress is an absolute must as it is now recognized as one
of the most important congresses within the Health and Social Services
community in Quebec • An attendance of more than 500 members of the
Users and In-Patients’ Committees from across Quebec who participate
in this event • Notable keynote speakers • A unique opportunity to get
training • A unique networking and sharing opportunity between
members of the Users’ and In-Patients Committees all across Quebec • A
total of 23 training activities, of which 8 workshops and 9 meetings • A
variety of interesting choices to be made • Special tribute evening: Prix
RPCU de l’Excellence Award • Favourable rates to attend the congress.
www.rpcu.qc.ca/congress