General sales terms and conditions

Transcription

General sales terms and conditions
2016 rates:
STANDARD
ROOM
COMFORT
ROOM
SUPERIOR
ROOM
GRAND
STANDING
ROOM
APARTMENT
ONE NIGHT
(EXCLUDING
BREAKFAST)
€210
ONE NIGHT WITH
HALF BOARD FOR
TWO GUESTS
€440
ONE NIGHT WITH
HALF BOARD IN A
SINGLE ROOM
€325
€250
€480
€365
€295
€525
€410
€385
€615
€500
€480
€710
€595
All our rooms are non-smoking. They are available from 4 p.m. on the day of arrival
and must be vacated before midday on the day of departure (a luggage storage room
is available).
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Buffet breakfast: €25 per person
Continental breakfast served in your room: €19 per person
Children's breakfast (under 12 years): €12
Spare bed (for Grand Standing rooms and apartments): €45
A cot is available at no extra cost
Half-board supplement for a third guest €155
Tourist tax: €1.10 per person, per day
Pets are welcome at no extra cost
Valet service and free car park
Nos chambres sont toutes « non fumeur ». Elles sont disponibles à partir de 16h00 le
jour de l'arrivée et doivent être libérées avant 12h00 le jour du départ (bagagerie à
disposition).
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Petit-déjeuner Buffet : 25 € par personne
Petit-déjeuner Continental servi en chambre : 19 € par personne
Petit-déjeuner Enfant - de 12 ans : 12 €
Lit Supplémentaire (à partir de la catégorie Grand Standing) : 45 €
Lit Bébé à disposition sans supplément
Supplément demi-pension pour la troisième personne 155 €
Taxe de séjour : 1,10 € par personne par jour
Les Animaux sont les bienvenus sans supplément
Service voiturier et parking gratuit
General sales terms and conditions
Credit cards accepted: American Express, Diners Club International, Eurocard
MasterCard, Visa
The general sales terms and conditions apply to all services sold by telephone, fax,
post, e-mail.
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Reservation of a "Hotel and gastronomic restaurant package" or room only
booking for more than three days must be made over the telephone, by e-mail
or by fax, and must be confirmed by a 30% deposit. This deposit can be paid
either by providing us with a credit/debit card number, with its expiration date
and three-digit security code, or by sending us a French bank cheque by post.
The outstanding amount of your reservation will be payable on departure.
Reservation of a "Hotel and gastronomic restaurant package" or room only
booking for fewer than three days must be guaranteed by a credit/debit card
number with its expiration date and three-digit security code.
Group reservations (from 10 people) in our gastronomic restaurant will be
given one set menu for the whole group. You must reconfirm your booking 48
hours beforehand. The number of guests provided at this time will be used for
billing purposes.
Cancellation and deposit refund conditions:
Our cancellation policy allows you to cancel up to 7 days before the expected arrival
date free of charge by sending us a cancellation letter, fax or e-mail.
Cancellations for groups of 10 people or more can be made 30 days before the
expected arrival date free of charge.
Deposits can be refunded or transferred to a booking of a later date only in the case of
cancellations up to 7 days before the expected arrival date. In the case of late
cancellation on your part (from 6 days before the expected arrival date) or for noshows, we will retain the deposit paid to us on booking. Events beyond your control,
such as illness or the death of a close relation are exempt from this, even within 6 days
of the expected arrival date. Official documentation proving such circumstances will be
required.
For bookings guaranteed by credit/debit card, in case of late cancellation on your part
(within 6 days of the expected arrival date) or for no-shows, one night will be charged
to the said card.
Your booking must be reconfirmed 48 hours before your arrival. The number of guests
provided at the time of booking will be used for billing purposes.