Centre de la Petite Enfance HelléniqueTa Pedakia Early Childhood

Transcription

Centre de la Petite Enfance HelléniqueTa Pedakia Early Childhood
CPE Hellénique Ta Pedakia
Centre de la Petite Enfance Hellénique Ta Pedakia
Early Childhood Centre
Internal Rules, Policies and Regulations
(Childcare Facility)
5757 Wilderton Avenue
Montréal (Québec)
H3S 2K8
Tél. : (514) 940-2421 ext.141/142
Document recognized by the Board of Directors
on June 27, 2007and effective as of
Revised September 2012
Modified September 2012
CPE Hellénique Ta Pedakia
TABLE OF CONTENTS
DEFINITIONS .........................................................................................................
2
1. GENERAL ORIENTATIONS
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
1.10
1.11
2.
3
3
4
4
4
5
5
5
6
6
7
INTERNAL RULES, POLICIES AND REGULATIONS – CHILDCARE FACILITY
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
2.11
2.12
2.13
3.
A Brief History .......................................................................................
Legal Status .............................................................................................
Memberships ...........................................................................................
Office Hours............................................................................................
Childcare Fees ........................................................................................
Days of Closing.......................................................................................
General Assembly ...................................................................................
Board of Directors...................................................................................
Visiting Your Child .................................................................................
Resolving Your Concerns .......................................................................
Suspension or Expulsion .........................................................................
Hours .......................................................................................................
Personnel .................................................................................................
Admission ...............................................................................................
Registration .............................................................................................
Childcare fees..........................................................................................
Late fee ....................................................................................................
Withdrawal ..............................................................................................
Nutrition ..................................................................................................
Excursions / Outings ...............................................................................
Holidays – Days closed ...........................................................................
Activities .................................................................................................
Arrival and departure ..............................................................................
Health ......................................................................................................
Medication .........................................................................................
Illness .................................................................................................
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8
8
8
8
8
9
9
9
9
10
10
10
10
11
PROCEDURES FOR HANDLING COMPLAINTS ..................................
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DEFINITIONS
The following list of terms and abbreviations has been included to ensure a clear
understanding of the document:
Act
An Act respecting childcare centres and childcare services
(Reference: Revised Statutes of Quebec (R.S.Q.), Chapter C-8.2)
B.O.D.
The Board of Directors
Child
18mths till 5yrs
Corporation
Centre de la petite enfance Hellénique Ta Pedakia (CPE)
Director
The person responsible for the development and management of
the early childhood centre.
Facility
Childcare facility
MFA
Ministère de la Famille, des Aines
Parent
Refers to all those having parental authority
PCR
Regulation respecting reduced contributions (Reference: S-4.1.1)
Pedagogical Consultant
The employee of the Corporation responsible for providing educators
and home childcare providers with technical and professional
support.
Regulation
Regulation respecting childcare centres (S-4 1.1. r.2)
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1. GENERAL ORIENTATIONS
This handbook has been designed to introduce you to Centre de la petite enfance
Hellénique Ta Pedakia (CPE) and the four other early childhood centres of the Hellenic
Community of Montreal (HCM). This particular section contains information common to
all five of the CPEs:
 CPE Hellénique Ta Pedakia
(City of Montreal)
 CPE Hellénique Bambins Lavallois (City of Laval)
 CPE Hellénique “Foyer d’enfants” (City of St. Laurent)
 CPE Hellénique Ilios
(City of Roxboro)
 CPE Hellénique Piloupi
(City of St. Hubert)
1.1 A BRIEF HISTORY
In order to respond to the childcare needs of working families of the Hellenic community,
the HCM decided to add childcare to its many services:
 In 1982 its first childcare facility was opened.
 In 1988 its second childcare facility was opened, which shares its
occupancy with the HCM at 5757 Wilderton Avenue in Montreal.
 Since 1994 three additional early childhood centres were opened in
Laval, Roxboro and South Shore.
1.2 LEGAL STATUS
CPE Hellénique Ta Pedakia is a trilingual (Greek, French and English) corporation
incorporated by virtue of part III of the Companies Act and subsidized by the Ministère
de la Famille et des Aînés (MFA) It holds:

A permit issued from the (MFA) for:
o One childcare facility of 60 childcare spaces for children between the ages
of 18 months to less than 5 years of age, as of September 30th.
1.3 MEMBERSHIPS
The CPE is a member of:
 The Quebec Association for Professional Preschool Development (QAPPD)
 The Association of Early Childhood Educators of Quebec, Inc. (AECEQ)
 Le Regroupement des CPE
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1.4 OFFICE HOURS
Office hours are: Monday to Friday, 9:00 a.m. to 5:00 p.m.
*For closures due to bad weather announcements will be made as early as possible that morning
on your local radio stations. CKDG (105.1 FM),CJAD(800AM), CFCF (60), CHAA(103.3),
1.5 CHILDCARE FEES
Whether a child attends our childcare facility or one of our recognized home childcare
services, childcare fees are set in accordance with the Regulation Respecting Reduced
Contribution (C-8.2, r.3).
In order for a parent to benefit from the reduced contribution ($7.00 per day, per child)
or to be exempted from its payment she/he must meet the conditions set out in articles 12
to 16 of the above mentioned Regulation. Applications are made using the forms
provided by the MFA (Application to determine eligibility for the reduced contribution),
which is available at our offices and our recognized HCC services. Parents are required to
provide the information and documentation required by Regulation.(). Please contact the
CPE for more information.
1.6 DAYS OF CLOSING
The offices will be closed yearly as follows:

 January 1
 Good Friday - Catholic
 Good Friday - Orthodox
 Victoria Day
 St. John the Baptist Day
 Canada Day
 Labour Day
 Thanksgiving Day
 December 25
 December 26
 December 27
 December 28
 December 31
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1.7 GENERAL ASSEMBLY
Annually, a minimum of one general assembly is held. Members are invited and
expected to attend General Assemblies and to exercise their right to vote. Our employees
and providers are also invited to attend them as guests.
1.8 BOARD OF DIRECTORS
The corporation is administered by a board of directors (B.O.D.) composed of nine (9)
administrators, two-thirds of whom are parents of children attending the childcare
facility the CPE. Only one parent per family is eligible to sit on the B.O.D.
simultaneously.
Administrators are elected at an Annual General Assembly (Reference: Article 11.01 of
the by-laws). Administrators remain in office for the year. Following the Annual General
Assembly the B.O.D. meet to elect from among themselves their Officers: Each member
of our Board elected has to do a police verification




President (must be a parent-user of one of the childcare services)
Vice-president
Treasurer
Secretary
The B.O.D. is the guiding authority of the CPE and meets at least once a month to ensure
its smooth functioning with respect to its human, material and financial resources and its
home childcare services. If you would like to serve on the B.O.D., or would like to have
more information, please speak with the Director by phoning the telephone number listed
on the cover page of this document.
1.9 VISITING YOUR CHILD
Whether your child is in a home childcare service or in a childcare facility you are free to
visit your child at any time, without having to notify anyone in advance.
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1.10
6
RESOLVING YOUR CONCERNS
Should you have a concern please do not hesitate to resolve it. What is sometimes a
minor concern can quickly become a major problem if not resolved quickly and
efficiently. Should you have a concern, we recommend that you follow these steps:

Approach the person with whom you have a concern (be it an educator or any
other person), and request some time to meet so that you may speak together
about it;

If your concern is related to a person in the daycare facility, and is still not
resolved after speaking directly with the person, please speak with the Director of
the CPE.

If, following all of the above, the situation has still not been resolved to your
satisfaction, you may address the issue to the members of B.O.D in writing.;

Should you wish to make a formal complaint, we invite you to follow the
complaint procedure at the end of this document.
1.11
SUSPENSION AND EXPULSION
The B.O.D. can suspend or expel a family from the childcare services of the CPE. Such a
decision may be taken when a family:
1. Has failed to pay its childcare fees; and/or
2. Has failed to comply with the Internal Rules and Regulations of the CPE; and/or
3. Acts contrary to the interests of the CPE; and
4. Has been given the opportunity to present its position to the B.O.D.; and
5. The decision is expressed in a resolution passed by two-thirds (2/3) of the B.O.D.
Additionally, the B.O.D may suspend a member from the corporation.
The decision of the B.O.D is final and cannot be appealed.
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2. INTERNAL RULES, POLICIES AND
REGULATIONS – CHILDCARE FACILITY
2.1
HOURS
The childcare facility is open Monday through Friday, 7:00a.m. to 6:00 p.m.
2.2
PERSONNEL
Each member of our personnel has undergone police verification. They are
qualified early childhood educators, experienced and committed to offering
quality early childhood experiences to the children.
2.3
ADMISSION
Admission priority is given to families living in Quebec who:
a. Have children ranging in age between 18 months to 59
months, as of September 30th.
b. Already have a child registered in one of the childcare
services offered or coordinated by the CPE.
c. Have been referred by a social service (e.g., CLSC
social worker, Hospital physician / psychiatrist, etc.)
d. First come, first serve.
2.4
REGISTRATION
When registering your child, you will be required to read, fill in and sign the
registration documentations and to provide all necessary authorizations requested
on the Application for the eligibility for the reduced contribution.
2.5
CHILDCARE FEES
Please refer to article 1.5 above.
2.6
LATE FEE
Families are expected to pick up their children and exit the childcare facility by
6:00 p.m. A fee of $1.00 per minute is charged for each minute remained in the
building after 6:00 p.m. This fee is payable to the educator on duty.
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2.7
8
WITHDRAWAL
Two (2) weeks advanced notice is required to withdraw a child from the childcare
facility.
2.8
NUTRITION
Two snacks and one meal is served daily. Our daycare is PEANUT FREE
Our rotational, three-week menu is prepared in accordance with the Canada Food
Guide to Healthy Eating. It is nutritious, delicious and well-balanced. At the
time of registration you will receive a copy of the menu, and should you loose it,
it will be posted in the childcare facility for your reference.
If your child has an allergy, a special contract will need to be signed with the CPE
so that your child’s menu may be adapted accordingly, as long as extensive costs
will not be incurred.
Since our goals are to feed your child nutritious food and to teach him/her about
nutrition, we do not permit candies, potato chips and other “junk food” into the
childcare facility, except for special occasions - such as birthday celebrations.
Reminder, the daycare is not responsible for the content of the loot bags during
birthdays, parents must make sure items are safe for the children.
2.9
EXCURSIONS / OUTINGS
Throughout the year the children are taken on outings and excursions as a part of
the educational program offered to them. Each time an event is scheduled you
will be informed and will receive an “authorization” form that must be signed and
returned to the CPE in order for your child to participate. When applicable, a fee
will be applied. If changes notices will be posted on the bulleting board at the
entrance of the daycare. You are responsible to check the board daily for
changes/updates.
2.10
HOLIDAYS – DAYS CLOSED
The regular childcare fee is required whenever one of the holidays coincides with
a day a child would have normally attended:
 January 1
 Good Friday - Catholic
 Good Friday - Orthodox
 Victoria Day
 St. John the Baptist Day
 Canada Day
 Labour Day
 Thanksgiving Day
 December 25
 December 26
 December 27
 December 28
 December 31
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2.11
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ACTIVITIES
The childcare facility offers a wide range of developmentally appropriate early
childhood activities for the children. These activities are geared toward
promoting the whole development of each child: social, emotional, physical and
intellectual.
We are fortunate in that we have a very large and secure facility for the children.
It is our hope that each child will develop a vision of the world where self-respect
and other-respect will occupy a very important place in their hearts and minds.
We also hope that the children will develop the competences and skills they will
need to help them meet the challenges of the future.
For a typical example of your child’s day, please refer to appendix 1 or 2.
2.12
ARRIVAL AND DEPARTURE
We encourage you to arrive with your child by 9:30 a.m., so that she/he may
benefit fully from the program of the day. When you arrive it is of utmost
importance that you bring your child directly into the facility and that you leave
only when your child’s educator has seen him/her. Parents arriving after 10:00a.m
must advice the office.
When you return to pick up your child, your responsibility for him/her begins the
moment of your arrival. Please keep in mind daycare closes at 6:00p.m. lingering
in the hallways and wasting time after 6p.m. cost $1.00/miniute.
If you plan on having someone other than the persons indicated in the registration
documents come to pick up your child (over 18yrs old), it is imperative that you
advise a regular member of our staff. We will never release your child to
someone we have not received authorization for.
2.13
HEALTH
We require in the file of each child a copy of the Medical Booklet containing
information on the vaccinations you child has received and the signature of the
attending physician.
MEDICATION
Articles 60 to 63 of the Regulation respecting childcare centres (Regulation) of
the Ministère de Famille de la Aines et de la Condition féminie (MFACF)
provides the CPE with the guidelines to following when administering medication
to a child.
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When authorization of a physician required:
The Regulation states that only medications prescribed by a physician, who is a
member of the Collège des médecins du Québec, may be administered to a child.
In the case of a prescribed medication, the information listed by the pharmacist on
the label describing the medication is proof of the physician’s authorization. The
pharmacist’s label is to indicate the name of the child, the name of the medication,
its expiry date, the dosage and the duration of treatment.
When authorization from a physician is NOT required:
Acetaminophen and oral hydration solutions may be administered without
medical authorisation to a child received, provided it is done according to the
appropriate procedures outlined in Schedule I of the Regulation. Please note,
however, that parental authorization is required.
Saline nasal drops, zinc oxide-based cream for the seat area and sun cream
without PABA may be administered without medical authorization to a child
received, provided written authorization is received from the parents.
Register of medication administered
Except for sun cream without PABA and zinc oxide-based cream for the seat area,
each time a medication is administered it is recoded, in the register kept for this
purpose, by the person authorized to administer the medication.
The name of the child and of the medication, the date and time at it was
administered, the quantity administered and the signature of the authorized person
who administered it are entered into the register.
ILLNESS
If your child becomes exposed to or is infected with a contagious illness/disease
we require parents to inform the CPE without delay, so that the other families
may be informed of the illness, the symptoms to watch out for and the appropriate
course of action to take.
If and when your child becomes infected with a contagious illness, please contact
the CPE to determine whether or not she/he poses a health risk to the other
children and whether or not your child may attend the childcare facility.
Your cooperation is of utmost importance.
The following pages contain a list of common childhood illnesses and diseases,
along with the appropriate course of action to take should your child become ill
with one of them.
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Colds and upper respiratory infections:
The average child will experience about seven colds per year. Symptoms may
include:
 runny nose
 sometimes, greenish discharge
 watery eyes
 sore throat
 sneezing
 wheezing
 bad mood and crying
 fever (38)
 coughing
When your child is at the onset or at the height of a cold he/she should be kept at
home, since we will not be able to properly care for him/her at the facility.
If, during the day, your child develops a fever (38), you will be called to come to
pick him/her up.
Sore Throat:
Symptoms may include:
 soreness
 redness
 whitish tonsils
 fever
 headache
 nausea and vomiting
Whenever your child is ill and his/her needs, or the needs of the group, cannot be
met he/she will be required to remain at home.
If the sore throat is caused by a virus:
Your child may return to the facility when she/he is feeling better and able to
participate in the activities of the group.
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If the sore throat is caused by a bacteria:
Your child may return to the facility twenty-four hours (24 hrs) after treatment has
begun, providing she/he is able to participate in the activities of the group.
Cough:
If the cough is accompanied by a cold or fever, see the policies for these conditions.
However, he/she should be kept at home if experiencing discomfort.
Diarrhea:
Symptoms include:
 Three liquid stools per day (3 or more in a 12-hour period)
or
 More than one liquid stool per hour
or
 More frequent and abnormal (consistency) movements for that child
Children are to remain at home whenever they have diarrhea. They may return to
the facility once the diarrhea has stopped.
If your child develops diarrhea during the day you will be called to come to pick
him/her up.
Vomiting:
We require a child to remain at home when:





He/she vomits for no apparent reason and still feels nauseous after vomiting
Has diarrhea
Has fever
Has headache
Has stomach cramps
The child may return to the facility once the above symptoms have disappeared.
During the day, parents will be called to come to pick up their child when any of the
above symptoms are present.
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Rash:
Symptoms may include:




Skin eruptions
Crusty lesions
Severe itching
Fever and vomiting
Whenever a rash appears parents are required to bring their children to the doctor to
have the rash identified and treated. Also, depending on the rash the child is
required to stay at home until the following time passes:
Impetigo:
24 hours after treatment has started
Measles:
5 days after the rash appears
German Measles:
5 days after the rash appears
Roseola:
after the rash disappears
Scarlet Fever:
24 hours after treatment has begun
Chicken pox:
7 or 10 days after rash begins or when all chicken pox are
scabbed over and dry. It is not necessary to keep a child, who
has been exposed to the chicken pox, at home.
Eye Irritation/Conjunctivitis:
Symptoms include:






Inflammation of one or both eyes
Crusty eyelids that sometimes stick together
Sensation of sand paper in the eye
Itchiness
Tearing
Yellow or greenish discharge
The child can return to the facility 24 hours after the antibiotic treatment has begun.
If antibiotics have not been administered, the child must remain at home until the
eyes are completely healed.
A final note:
If you have any question about our childcare facility, please contact us.
Due to the PANDEMIC, if child has fever for 2 consecutive days he/she must stay
home for 7 days thereafter.
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PERSONNAL BELONGINGS
Child should bring the following when enrolled:
-Running shoes or any rubber sole shoes
-A box of Kleenex every month
-A fitted labelled crib sheet and small bed cover
-Diapers (if applicable)
-Two changes of clothing (Under Wear/Socks/Pants/T-Shirt/All labelled)
-A cloth bag for their shoes
-A large pillow case with child's name on!
All clothes must be clearly identified
For the Summer (Labelled)
A swimsuit
A towel
Sunscreen lotion
A summer hat
Change of clothes
For the Winter Labelled
A pair of gloves or mittens
A hat
Snowsuit
Winter boots
Scarf
Note: The daycare is not responsible for items lost or stolen. If you cannot find something,
look in the "lost and found" box. Remember all items must be labelled and children go out
daily unless it’s minus 15 degrees Celsius. Please keep in mind No Plastic bags are
permitted in locker area.
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3. PROCEDURES FOR
HANDLING COMPLAINTS
3.1 Guiding Principles for Making a Complaint
The B.O.D. must respond to all complaints arising from all persons regarding an
employee, a provider, a parent, or a person acting on behalf of the corporation, including
the B.O.D. itself.
3.1.1
3.1.2
3.1.3
3.2
Anyone can make a complaint to the CPE regarding a situation or event
prevailing in a:
a. Childcare Facility or in a home childcare service which leads
him/her to suspect that a violation of the Act or its Regulations has
been made or, if s/he notices a situation that poses a risk to the
health, safety or well-being of the children.
b. Child’s family or concerning a person known or unknown to a
child that leads him/her to believe that the situation poses a risk to
the health, safety or well-being of a child.
Anyone can make a complaint to the CPE whenever s/he believes that an
employee or a person acting on behalf of the Corporation is
a. Failing to perform an obligation or duty required of him by the
law or its regulations;
b. Not acting in a fair and equitable manner.
Anyone can make a complaint to the MFACF whenever they have reason to
believe that the:
a. B.O.D. is failing to fulfil its obligations or duties as required by
the Act or its Regulations.
Person Designated to Handle Complaints
The B.O.D. has designated the direction as responsible for handling complaints.
3.3 Guidelines for Treating Complaints
All complaints are treated with diligence and confidentiality.
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3.4 Procedures for Receiving Complaints
3.4.1
All complaints must be presented in writing, containing the signature of the
person making the complaint (plaintive) and his/her identify, since it could
be necessary to communicate with him/her to clarify certain details or obtain
further information. However, it is possible for complaints to be made
verbally. All complaints will be treated with diligence and confidentiality.
3.4.2 The plaintive is encouraged to reveal the complaint and to provide any and
all necessary information to determine its nature and validity.
3.4.3 For every complaint received, a file is opened. Relevant information is
recorded onto the “Record of Complaint and Follow-up” form.
3.4.3.1 This form is placed in the complaint file.
3.4.3.2 If the complaint was received in writing a written “confirmation of
receipt” is sent to the plaintive within 48 to 72 working hours of its
reception.
3.4.4 However, in the case of an emergency the plaintive may contact the
direction immediately by phone and then follow-up with a written complaint.
3.5 Examination and Treatment of a Complaint
When a complaint is received it is examined to determine its nature and how to
respond.
3.5.1
Where the complaint concerns an abuse, mistreatment, an assault,
physical or verbal abuse, or any other event of this nature, of a child:
3.5.1.1 The direction immediately signals the situation to the Department of
Youth Protection (DYP).
3.5.1.2 The direction co-operates with the representatives of the agency(ies)
concerned.
3.5.1.3 Notes are taken of the conclusions of the investigation carried out by
the agency(ies) concerned on the Record of Complaint and Follow-up
form.
3.5.1.4 When a situation is retained by the DYP and it concerns a HCC service
the B.O.D. must immediately suspend the recognition of the provider
without having given him/her the opportunity to present observations
whenever s/he, his/her assistant or someone who resides in the residence is
the subject of information retained by the Director of Youth Protection.
3.5.1.4.1 In this case, the B.O.D. must inform the provider without delay, in
writing, about his/her suspension, as well as the parents of the
children and give the provider an opportunity to present observations
as soon as possible, but within 10 days.
3.5.1.4.2 A copy of the written notice is placed in the provider’s file.
3.5.1.4.3 When possible, parents will be assisted in finding alternative care.
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3.5.1.5 When a situation is retained by the DYP and it concerns an employee the
employee is suspended immediately.
3.5.1.5.1 The situation is brought to the attention of the B.O.D.
3.5.1.5.2 A written notice of suspension is sent to the employee and it is
placed in his/her file.
3.5.2
If the complaint arises from areas outside the jurisdiction of the CPE:
The person making the complaint is referred to the agency that has
jurisdiction on the issue. The complaint file is closed.
3.5.3
If the complaint concerns a fact or situation concerning the CPE
or one of its employees:
3.5.3.1 The direction will decide on the validity of the complaint and on the
action to be taken.
3.5.3.2 When the complaint is judged founded the direction will take the
actions necessary to have the situation corrected within a reasonable
delay.
3.5.3.3 Should the situation warrant it, the file will be transferred to the
B.O.D., whose administrators will decide on what actions are to be
taken.
3.5.3.4 In rare circumstances the situation may be referred to the M.F.E.
3.5.4
If the complaint concerns an event or situation which does not constitute
an infringement of the Act or its Regulations, or is not a situation that
poses a risk to the health, safety or well-being of the children:
It could simply be a misunderstanding or a conflict.
3.5.4.1 In this case, the person making the complaint is invited to resolve the
issue with the person concerned.
3.5.4.2 The direction may offer assistance to the parties to help resolve the
issue.
3.5.4.3 The complaint file is closed.
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3.5.5 If the complaint concerns an event or situation that does violate the Act
or its Regulations, or is a situation that poses a risk to the health, safety
or well-being of the children:
In order to evaluate the situation thoroughly and to verify the validity of
the complaint, the direction will meet with the person(s) concerned.
Based on the observations and discussions a decision regarding the
validity of the complaint is made.
3.5.6 When a complaint is judged to be unfounded
3.5.6.1 The complaint file is closed, and
3.5.6.2 The persons concerned are informed of such, in
Writing.
3.5.7 If the complaint is judged valid
3.5.7.1 A written report is prepared.
3.5.7.2 The report is mailed to the person concerned.
3.5.7.3 In addition, the direction:
3.5.7.3.1 Communicates with the person concerned
to identify ways of correcting the situation
and to ensure that it does not reoccur.
3.5.7.3.2 The B.O.D. is informed about the
complaint whose administrators will
decide on what actions to take.
3.6 Regulatory Follow-up of Complaints


3.6.1
The B.O.D. must ensure that the situation that provoked the complaint,
where valid, is corrected and prevented from recurring.
To this effect, the direction:
o Makes one or more unannounced supervisory visits to the HCC to
ensure that the situation has been corrected and that it does not recur.
o Communicates periodically with the person concerned to ensure that
the situation has been corrected and that it does not recur, when the
situation concerns a parent or an employee,
If the situation is corrected
The complaint file is closed.
Modified September 2012
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CPE Hellénique Ta Pedakia
3.6.2
19
If the situation is not corrected or if it reoccurs
3.6.2.1 The direction prepares a written report.
3.6.2.2 The report is mailed to the person concerned.
3.6.2.3 The B.O.D. is informed and decides on what actions are to be taken.
3.6.2.3.1 When the possibility of suspending or revoking a provider’s
recognition is being considered the procedures outlined in the
articles 34 to 36 of the Regulation are followed.
3.7 Complaint Reports
The B.O.D. is informed monthly about valid complaints, their nature and how they
were handled.
3.8 Filing of Complaints
Since information concerning these matters is highly sensitive, confidentiality is
utmost importance and only the B.O.D and the persons authorized to handle
complaints may have access to this information to carry out the mandates conferred
on the by Law.
3.8.1
3.8.2
All complaints received, as well as the documents demonstrating the actions
taken to correct them are confidential and kept under lock and key in the
complaints file.
Copies of reports of complaints that were founded, including the follow-up
actions that were taken are placed in the file of the person concerned.
Modified September 2012
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CPE Hellénique Ta Pedakia
RETURN THIS STUB TO DAYCARE PLEASE:
After having received and read the Internal Rules, Policies and Regulations for
the :
Childcare Facility of Centre de petite Enfance Hellenic Ta Pedakia, I wish to
enrol my child
_____________________________________________ . I agree to respect the
rules, policies and regulations stated herein.
____________________
Date
____________________________________
Parents Signature
To secure your child’s place, please return this page upon registration.
Modified September 2012
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CPE Hellénique Ta Pedakia
Appendix 1
DAILY SCHEDULE OF ACTIVITIES
18 – 35 MONTHS
7:00
Welcome, Free Play
9:00
Tidy up and hand washing
9:15
Snack
9:30
Hand washing
9:45
Circle time
10:15
Activities (based on weekly themes, e.g., nutrition, science, the
environment, computers, etc.)
10:45
Dress for the outdoors
11:00
Outdoor play
11:20
Hand washing
11:30
Lunch
12:00
Hand washing
12:15
Brush teeth, visit to the reading corner
12:30
Nap or Rest
2:45
Snack
3:00
Circle (return to theme of the week)
3:30
Activities (collage, computers, painting, etc.)
4 :14
Free Play until departure
Modified September 2012
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CPE Hellénique Ta Pedakia
Appendix 2
DAILY SCHEDULE OF ACTIVITIES
36 – 59 MONTHS
7:00
Welcome, Free Play
9:00
Tidy up and hand washing
9:15
Snack
9:30
Hand washing
9:45
Circle time
10:15
Activities (based on weekly themes)
11:00
Dress for the outdoors
11:10
Outdoor play (approximately 30 minutes)
11:30
Hand washing
11:45
Lunch
12:15
Hand washing
12:30
Brush teeth, visit to the reading corner, visit the gym
1:00
Nap or Rest
2:45
Snack
3:00
Circle (return to theme of the week)
3:30
Activities (collage, computers, painting, etc.)
4 :14
Free Play and creative activities until departure.
Modified September 2012
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