Les démarches qualité dans l`achat public : un outil de management

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Je tiens en tout premier lieu à remercier Anne CONTAMIN, pour l’aide précieuse qu’elle m’a
accordée dans la préparation de ce mémoire. Ces conseils en matière de méthodologie et de
réflexion sur le sujet m’ont permis de mener à bien ce travail.
Je tiens également à remercier :
Christian DEBIEVE, responsable de la filière management de l’achat public, Master
management du secteur public : collectivités et partenaires, pour m’avoir guidé dans le choix de
ce sujet.
Nicolas THEVENON, directeur des marchés publics à la ville de Saint-Etienne, pour le
temps qu’il a consacré à me présenter le système mis en place à la ville de Saint-Etienne. Cet
entretien m’a permis de percevoir tous les enjeux de l’application de démarches qualité à l’achat
public.
Monsieur Marc FRANGI pour avoir accepté de présider le jury de ce mémoire.
Ainsi que tous les agents du service commande publique et moyens des services de
Clermont Communauté, au sein duquel j’ai effectué un stage de 12 semaines, qui m’ont permis
d’appréhender d’une manière pratique les marchés publics.
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