Crédit Foncier
Transcription
Crédit Foncier
CRÉDIT FONCIER FACTBOOK 2013EN CRÉDIT FONCIER FACTBOOK 2013 MESSAGE FROM THE CEO In a real estate market impacted by a rather unfavourable economic environment and a wait-and-see attitude from households and investors, Crédit Foncier posted solid business performance in all of its markets in 2013, whether among individuals, real estate professionals or public entities. This performance confirmed the accuracy of choices made when launching Crédit Foncier’s strategic plan (2012/2016). Our parent company, Groupe BPCE, reaffirmed these choices with its “Growing Differently” plan in November 2013, which implements them even more rapidly. At the end of 2013, Crédit Foncier was ahead of its targets: - with new real estate financing for individuals increasing by 17% compared to 2012 and a 46% market share on loans for low income families (PAS*), Crédit Foncier has confirmed its undisputed leadership position in the social home ownership sector in France; -with e 9.8bn of international assets sold by end-2013, in almost two years, Crédit Foncier completed a higher asset disposal programme than the one forecasted at the end of 2011, which should have lasted four years. In 2013, the bank posted a non-recurring loss related to the asset disposal programme; -with new ways of funding – syndication* and securitisation* - in addition to obligations foncières (French covered bonds*), Crédit Foncier maintains its commitment to its planned development business model, which will enable it to continue to support its clients while meeting new regulatory requirements; -by reducing significantly its operating expenses, reaching after two years half of the e 90m forecasted over five years, Crédit Foncier proved its ability to evolve; -with the “Growing Differently” plan, Crédit Foncier is fulfilling its role in Groupe BPCE’s development strategy. On the one hand by providing its expertise to serve the Group and making Compagnie de Financement Foncier, its wholly-owned subsidiary, available to all Group entities as a long term refinancing tool; on the other hand by continuing the policies of income and cost synergies with the Group’s retail banks. Bruno Deletré Chief Executive Officer of Crédit Foncier CONTENTS Message from the CEO 02 Groupe BPCE 03 Crédit Foncier at a glance 04 -2- 12 The financing of real estate investors and professional customers 14 The financing of public entities Crédit Foncier as a committed player 05 16 Real estate services A strong local roots 06 18 Financial operations Crédit Foncier gives helpful markets 07 insights and studies 20 Crédit Foncier 2013 results 21 Consolidated balance sheet The French housing market 08 22 Contacts The financing of Individuals 10 23 Glossary GROUPE BPCE “Crédit Foncier, as a part of Groupe BPCE, has a unique expertise that allows it to be the undisputed specialist in real estate financing and services in France”. François Pérol Chairman of the Groupe BPCE Management Board KEY FIGURES 2 Groupe BPCE is the second largest banking group in France (1), with 115,000 employees serving 36 million customers, 8.8 of whom have decided to become cooperative shareholders. Groupe BPCE pursues its activities in banking, insurance and real estate financing, tailoring its services as closely as possible to the needs of the individuals and regions they serve. With its two historic brands - Banque Populaire banks and Caisses d’Epargne – and its specialized subsidiaries boasting expert knowledge in their particular areas of activity, the Group pursues all activities of a commercial bank and insurance specialist and provides financial solutions through its corporate and investment banking arm. ORGANISATIONAL STRUCTURE OF GROUPE BPCE AT DECEMBER 31, 2013 GROUPE BPCE nd 100% LARGEST BANKING GROUP IN FRANCE 8.8 MILLION COOPERATIVE SHAREHOLDERS BANQUES 19 POPULAIRES BANKS 36 50% 17CAISSES D’ÉPARGNE BPCE CENTRAL INSTITUTION MILLION CUSTOMERS COMMERCIAL BANKING & INSURANCE SUBSIDIAIRIES 8,8 • Crédit Foncier de France (100%) • Banque Palatine (100%) • BPCE International et Outre-mer (100%) • BPCE Assurances (46,38%)(2) MILLION COOPERATIVE SHAREHOLDERS 115,000 EQUITY INTERESTS • Nexity (40.84%)(4) 71.96%(3) • Coface (100%) NATIXIS EMPLOYEES 8,000 BANK BRANCHES 50% 100%(1) Commercial Banking and Insurance Wholesale Banking, Investment Solutions and Specialised Financial Services 28.04% FREE FLOAT Indirectly through Local Savings Companies. With the equity interest held by the Caisses d’Epargne in BPCE Assurances, the Group owns a 60% stake in the company. (3) Percentage of voting right held by BPCE. (4) Via CE Holding Promotion. (1) (2) Source: BPCE Second in number of branches (source: database, banks 2013 website), second in market share for customer savings and customer lending (source: Bank of France Q3-2013), second in penetration rate among professionals and individual entrepreneurs (source: Pépites CSA survey 2011-2012). (1) * see glossary p.23 -3- CRÉDIT FONCIER FACTBOOK 2013 CRÉDIT FONCIER AT A GLANCE CRÉDIT FONCIER, A KEY PLAYER IN REAL ESTATE MARKETS CRÉDIT FONCIER’S FIVE MAJOR BUSINESSES Crédit Foncier is the leading specialist in real estate financing and services in France. As a wholly-owned subsidiary of Groupe BPCE, the second-largest banking group in France, Crédit Foncier serves all those who seek, for one reason or another, the expertise and unique insight that will help them find the answers to their real estate needs: individuals of course, but also professionals, investors and local authorities*. Property finance for individuals Crédit Foncier provides, to all these players, its innovation and creativity as well as its market experience for over 160 years. Financing real estate investors and professional customers Financing public entities Real estate services Financial operations A STRATEGY ANCHORED IN GROUPE BPCE Crédit Foncier’s strategy, laid out at end-2011, is focusing on five major axes: KEY FIGURES 1* st LENDER TO LOW-INCOME FAMILIES 253 BRANCHES 2. the discontinuation of international activities and the reduction of the balance sheet: deleveraging enabled Crédit Foncier to reduce its market footprint and thus improve its ability to fund its business under optimal conditions and plan ahead for compliance with the Basel III leverage ratio; 3. the development of new funding tools alongside the obligations foncières, particularly syndication* and securitisation*; 4. cost savings that enhance the resilience of Crédit Foncier; 7,000 5. the development of synergies with Groupe BPCE: Crédit Foncier brings to the group its leadership position in France on the social homeownership market as well as its reliable access to a debt capital markets as a source of medium and long term funding through its highly diversified investor base. 2,881 This strategy has been supported in November 2013 under the new Groupe BPCE strategic plan “Growing Differently”: Compagnie de Financement Foncier has been made available to all Groupe BPCE entities. BUSINESS PARTNERS IN THE REAL ESTATE SECTOR** EMPLOYEES (YEARLY FULL-TIME AVERAGE HEADCOUNT) * 46% market share on Loans for low-income families (PAS*) Source: SGFGAS ** Developers, individual home builders, real estate brokers, property managers Source: Crédit Foncier -4- 1. the development of the core business in France (financing and real estate services) serving Crédit Foncier clients and those of the Group’s retail banking networks; * see glossary p.23 CRÉDIT FONCIER, A COMMITTED PLAYER AN ONGOING INNOVATION In offering a broader range of services, expanding communication, publishing studies, Crédit Foncier has proved to be an innovative player: • rollout of Crédit Foncier’s “new generation” branch concept in order to upgrade its 253 branches; • crédit Foncier’s new communication campaign to reaffirm its commitment to help French people become homeowners; • development of the offer to high-end clients and non-residents; • offering a broader range of financing for jointly-owned apartment buildings; • bond issuance programme marketed to investors by Compagnie de Financement Foncier (Public issuances and private placements); • term account; • contents delivery (studies, new website…) to strengthen its reference position on the markets. THE CUSTOMER SATISFACTION AT THE CORE OF CRÉDIT FONCIER’S STRATEGY • 96% of customers have a positive image of Crédit Foncier; • 98% of customers and partners trust Crédit Foncier; • 88% of customers and partners would recommend Crédit Foncier. A HUMAN RESOURCE MANAGMENT ACTION-ORIENTED • An active policy of training: 6% of total payroll allocated to in-job training in 2013; nearly 90% of employees took part in more than 7,800 training days; • Quality of life in the workplace: working from home, disability policy, gender equality, prevention of psychosocial risks. A CORPORATE SPONSORSHIP STRATEGY FOCUSED ON THE CORE BUSINESS AND LOCAL RELATIONS Crédit Foncier’s sponsorship initiatives are focused around four areas: • to confirm its commitment to society by building partnerships with associations providing solidarity-based and sustainable housing solutions; • to involve its employees in general interest projects by offering skills sponsorship for existing partner associations or by enabling employees to support associations in which they are personally invested; • to get involved with the local community; •to encourage and foster improved financial education for low-income households. Source: annual survey “customers and partners” of Crédit Foncier and G@links - 2013 ENFI (NATIONAL REAL ESTATE FINANCING INSTITUTE), THE FIRST SCHOOL/COMPANY DEDICATED TO REAL ESTATE PROFESSIONALS Created in 2009 and wholly-owned subsidiary of Crédit Foncier, ENFI is an approved training centre, whose mission is to assist all professionals interesting in learning new skills and knowledge related to real estate and its financing. Capitalising on the historical expertise of its parent company regarding real estate financing, ENFI is a recognised partner among real estate professionals, large banks and insurance companies. The ENFI’s areas of expertise cover a broad range of expertise such as real estate financing, property valuation, law and regulation related to real estate, financial operations. • Almost 1,000 customers • 5,620 participants since the start of the programme in 2011 • Lectures from 220 professionals -5- CRÉDIT FONCIER FACTBOOK 2013 CRÉDIT FONCIER A STRONG LOCAL ROOTS 7,000 real estate professionals’ partners Local presence with 253 branches in France and an internet platform: Foncier Direct REGIONAL OFFIC Dunkerque Boulogne-sur-Mer Béthune Arras Amiens Abbeville Cherbourg Beauvais Rouen Gisors Le Havre Saint-Lô Brest Saint-Martindes-Champs Branches Exclusive Agents Lorient Saint-Nazaire Pornic Compiègne Creil Chartres Le Mans NANTES Rezé Tours Cholet Châlons-enChampagne Orléans Blois Ile de France East Strasbourg Verdun Bar-le-Duc NANCY Haguenau Schirmeck Gérardmer Troyes Dole Beaune La Roche-sur-Yon Belfort Colmar Lutterbach Mulhouse Besançon Ile de France East Ile de France North (Paris area) Paris west NORTHEAST Bourgogne - Franche-Comté Flandres-Picardie Lorraine - Champagne - Alsace NORTHWEST Menton Carpentras Alès Avignon Manosque Draguignan Monaco Mont-deNîmes Grenade Albi Marsan Nice Salon-dePertuis Lunel Blagnac Provence Balaruc-les-Bains Aix-en-Provence Le Cannet TOULOUSE Cannes Montpellier Cabriès Brignoles Bayonne St-Raphaël Martigues Béziers La Farlède Carcassonne Saint-JeanMarseille Pau de-Luz Hyères Narbonne Pamiers La Ciotat Toulon Tarbes Bompas Agen Bretagne - Pays-de-Loire Centre Normandie SOUTHEAST Alpes - Provence Nord Montauban Rodez Perpignan Provence Sud - Côte d’Azur - Corsee Rhône - Auvergne Ajaccio SOUTHWEST Aquitaine Nord - Limousin ILE DE FRANCE NORTH (PARIS AREA) Languedoc-Roussillon Midi-Pyrénées - Aquitaine Sud Beaumont Pontoise Eaubonne Gonesse Cergy Aulnay-sous-Bois Mantes-la-Jolie Saint-LeuRosny-sous-Bois la-Forêt Saint-Denis Argenteuil Les Pavillons-sous-Bois Saint-Germain-en-Laye Sartrouville Versailles Poissy Saint-Quentin-en-Yvelines Les Clayes-sous-Bois Rambouillet -6- PARIS WEST Paris 18ème Paris 19ème Courbevoie Nanterre Paris 20ème Paris 8ème Paris 2ème Paris 10ème Paris 1er Paris 11ème Issy-les-Moulineaux Paris 15èmeParis 13ème Bourg-la-Reine Villejuif Antony ILE DE FRANCE EAST Roissy-en-Brie Mitry-Mory Chelles Massy Meaux Le Perreux-sur-Marne Saint-Maur-des-Fossés Créteil Crosne Savigny-surRisOrangis Evry Gif-surYvette Etampes Melun Palaiseau Nemours Bourgogne - Franch Lorraine - Champa NORTHWEST Bretagne - Pays-de Centre Valdahon Chalon-sur-Saône Moulins Lons-le-Saunier Montluçon Château d’Olonne Mâcon Ferney-Voltaire Bourg-enAnnemasse Poitiers Vichy VillefrancheBresse Niort sur-Saône Cluses Guéret Roanne La Rochelle Villeurbanne Limoges Saintes ClermontAnnecy LYON Rochefort Ferrand Bourgoin Royan Albertville Givors Bron -Jallieu Angoulême Cognac Vienne Chambéry Saint-Etienne Saint-MédardBrive-la-Gaillarde en-Jalles Libourne Annonay Bordeaux Grenoble Voiron Périgueux Aurillac Bègles Pessac Briançon Gap Valence Gujan-Mestras Villeneuve Saint-Chély sur-Lot Marmande -d'Apcher Cahors Montélimar ILE DE FRANCE NORTHEAST Flandres-Picardie Epinal Chaumont Vesoul Dijon Nevers Paris west Metz Auxerre Bourges Ile de France North Thionville Reims MontereauFault-Yonne Montargis Vendôme Angers ILE DE FRANCE Charleville-Mézières Saint-Quentin PARIS Dreux Laval Vannes La RocheBernard Valenciennes Colleret Evreux Alençon Dinan Rennes Quimperlé REGIONAL OFFICE Lisieux Saint-Malo Saint-Brieuc Quimper Elbeuf Caen Branches Exclusive Agen Lille Ronchin Normandie SOUTHEAST Alpes - Provence N Provence Sud - Côt Rhône - Auvergne SOUTHWEST Aquitaine Nord - L Languedoc-Roussil Midi-Pyrénées - Aq CRÉDIT FONCIER GIVES HELPFUL MARKETS INSIGHTS AND STUDIES To gain a better insight into real estate markets, Crédit Foncier has developed several tools and market studies. • Publication of quarterly macroeconomics reports on real estate markets. Étude trimestrielle de Crédit Foncier Immobilier • Publication of research papers on major real estate issues. un mArCHÉ loCAtiF Qui tourne Au rAlenti 4 e trimestre 2013 Direction des Études Point de conjoncture bureaux – marché locatif Île-de-France 2013 : le levier des renÉgoCiAtions AssèCHe le niveAu de lA demAnde nouvelle 1,845 million de mètres carrés de bureaux ont été placés en Îlede-France en 2013. Le constat de fort ralentissement est sans appel, avec une inflexion des volumes commercialisés de 19 % par rapport à la moyenne décennale (proche de 2,3 millions de mètres carrés) et – 21 % sur un an. Le quatrième trimestre, meilleur que les trois premiers avec 511 700 m2 tertiaires placés (soit – 17 % par rapport au quatrième trimestre 2012), permet d’atténuer la baisse qui s’est établie à – 38 % au troisième trimestre sur un an glissant. L’année 2013 restera marquée par l’essoufflement des grandes transactions, dont le volume se rétracte de moitié. Ce segment avait jusqu’ici porté entre 30 % et 40 % de l’activité locative, pour un nombre limité de signatures (moins de soixante-dix à l’année). Propriétaires de leur immobilier (vieillissant) et de leur siège historique prestigieux il y a encore quinze ou vingt ans, les entreprises du CAC 40 sont aujourd’hui, pour la plupart, locataires. Une majorité ont par ailleurs transféré leurs activités en proche périphérie parisienne, dans un souci de modernisation, de regroupe- ment et de rationalisation de l’outil immobilier, avec des exigences de meilleur rapport qualité/prix (flexibilité des espaces de travail, bonne desserte par les transports en commun, performance énergétique…). C’est ce mouvement de fond, initié il y a dix ans (avec par exemple l’implantation de Generali, en 2003, sur le pôle de la Plaine-Saint-Denis), qui semble se tarir, alors qu’il a contribué à porter le marché dans un contexte économique difficile. Autre facteur non négligeable, en 2013, les bailleurs, tout autant que les grands locataires, recherchent une plus grande sécurité. Ils utilisent largement le levier de la renégociation du bail, les uns pour pérenniser l’occupation de leur immeuble, les autres pour négocier facilement une réduction de leur loyer. Autre pan du marché locatif tertiaire fragilisé, cette fois essentiellement à cause du contexte économique et de l’environnement anxiogène, celui des petites surfaces de bureaux de moins de 500 m2 à 1 000 m2. Les PME se sont montrées bien moins mobiles en 2013, mais continuent d’alimenter le moteur de l’activité parisienne dans le QCA. Contexte ÉConomIque et FInanCIer FrAnCe 2012 2013 (chiffres provisoires) (1) 2010 2011 Pib 1,4 % 1,7 % 0,0 % taux de chômage 9,3 % 9,8 % 10,6 % 10,8 % (2) inflation 1,7 % 2,3 % 1,5 % 0,8 % (3) Évolution sur un an indiCAteurs ÉConomiQues 0,2 % indiCAteurs FinAnCiers taux directeur bCe 1,00 % 1,24 % 0,75 % 0,25 % (4) taux euribor 3 mois France (5) 0,80 % 1,40 % 0,57 % 0,22 % taux oAt 10 ans France (5) 3,10 % 3,33 % 2,54 % 2,20 % (1) Source : Banque de France – Indicateurs conjoncturels France au 10 janvier 2014. (2) Donnée Eurostat, cvS à novembre 2013 (source Insee – estimations T3 2013 : 10,5 % en France métropolitaine). (3) IPcH – Insee – novembre 2013 en glissement annuel. (4) Taux directeur applicable depuis le 13 novembre 2013. (5) Moyennes annuelles calculées à partir des taux moyens mensuels (source Banque de France). 1 – Étude trimestrielle de CrÉdit FonCier immobilier – 2e trimestre 2013 • The Capacim indicator, created together with Paris-Dauphine University, quarterly determines the percentage of households’ ability to purchase a real estate property suited to their needs, based on sampling of 33 French cities. • Publication of detailed studies on issues regarding its markets: real estate market in Europe, individuals and rental investment… Parcours d’acquisition de la résidence principale : du rêve à la réalité 2007 / 2012 Crise économique et pouvoir d’achat immobilier des ménages : quels enseignements ? Une étude issue du partenariat Chaire Ville et Immobilier Une étude du Crédit Foncier entre l’Université Paris-Dauphine et le Crédit Foncier Une étude du Crédit Foncier Septembre 2013 Décembre 2013 Avril 2014 2007/2012 Economic crisis and household purchasing power: Which lessons can be drawn? • Key figures of the week, which covers both the property data of commercial or residential markets and users’ profile and behavior. The European private real estate credit markets in 2012 Learning paths to acquire a principal residence: makes dream come true • The “Observateur de l’immobilier”, a dedicated platform for real estate information on creditfoncier.com Le 7 avril 2014 DECOUVREZ LE CHIFFRE CLE DE LA SEMAINE DU CREDIT FONCIER 53 % Il s’agit de la proportion de Français ayant acquis leur résidence principale, au bout d’un an de recherche. Le saviez-vous ? Seulement un Français sur deux a acquis sa résidence principale au terme d’un an de recherche. 28 % sont toujours en recherche et 19 % ont abandonné leur projet. Ces chiffres sont extraits de l’étude que le Crédit Foncier a dévoilée à la presse le 31 mars. Cette étude a été menée auprès de 3 700 Français visant à mieux appréhender le parcours d’acquisition de la résidence principale et à identifier les choix et arbitrages auxquels consent un acquéreur. Consultez l’étude : Parcours d’acquisition de la résidence principale : du rêve à la réalité. Retrouvez tous nos chiffres clés ** A propos du Crédit Foncier Le Crédit Foncier : un rôle central sur les marchés immobiliers. Le Crédit Foncier est aujourd’hui la première société spécialisée dans les financements et services immobiliers en France. Filiale à 100% du Groupe BPCE, 2ème groupe bancaire en France, le Crédit Foncier s’adresse à l’ensemble des acteurs qui, à un titre ou à un autre, ont besoin d’une expertise et d’une compétence uniques pour trouver une réponse à la mesure de leurs besoins immobiliers : les particuliers bien entendu, mais aussi les professionnels, les investisseurs et les collectivités locales. A tous, le Crédit Foncier apporte ses capacités d’innovation et de créativité, ainsi que son expérience d’un marché sur lequel il agit depuis plus de 160 ans. Le Crédit Foncier se déploie autour de cinq grands métiers : le financement immobilier des particuliers ; le financement des investisseurs et des professionnels de l’immobilier ; le financement des équipements publics ; les services immobiliers ; les opérations financières avec le refinancement. Contacts Presse Nicolas Pécourt Directeur Communication externe et RSE Tél. : 01 57 44 81 07 [email protected] Kayoum Seraly Responsable Communication Presse et Externe Tel. : 01 57 44 78 34 [email protected] -7- CRÉDIT FONCIER FACTBOOK 2013 THE FRENCH HOUSING MARKET A PARTICULARLY ATTRACTIVE FRENCH HOUSING CREDIT MARKET A SIGNIFICANT HOUSING NEED IN FRANCE KEY FIGURES 58%* OWNER-OCCUPATION RATE IN FRANCE 15.7%* HOUSEHOLD SAVING RATE IN FRANCE €882bn OUTSTANDING HOUSING CREDIT MARKET IN FRANCE €49 608** OUTSTANDING HOUSING LOAN PER HOUSEHOLDS IN FRANCE * Source: Insee ** Sources: BCE, Eurostat, Crédit Foncier, Astérès, december 2013 -8- * see glossary p.23 • France has one of the highest birth rate in Europe; • The senior population, i.e. Baby-Boomers post WW II; • Has specific housing needs (adapted houses or housing with medical care facility); • Changes in family structures (people living apart, divorced, single-parent families, stepfamilies)… create a need for 500,000 additional housing per year; • Property is recognised as a “safe haven” investment by French people. A GOVERNMENT SUPPORT FOR THE DEVELOPMENT AND RENEWAL OF RESIDENTIAL REAL ESTATE STOCK Government support to promote social home-ownership, (for example support measures to facilitate access to ownership and rented accommodation, such as buy-to-let investments); Building regulations that promote improvements of existing homes: energy performance and accessibility underpinned by an ecological rationale. A FAVORABLE MACROECONOMIC ENVIRONMENT FOR REAL ESTATE INVESTMENT • Historically low interest rates; • Modest household indebtedness; • High household saving rate. HOUSING TYPE 33.5 million houses Multi-family housing Single-family housing 44% 56% Owners 58% First-time homebuyers* Private housing 18% 22% Other Social housing 40% Tenants 39% 17% Other 3% Source: INSEE-2012 REAL ESTATE LOANS BREAKDOWN: EUROPE AND FRANCE 86% 85% 69% 63% European average French average Share of real estate loans as a percentage of household gross income Share of outstanding real estate loans in the total indebtedness Sources: BCE, Eurostat, Crédit Foncier, Astérès-2013 DEVELOPMENT OF REAL ESTATE PRICE INDICES (BASE 100 IN 2006) 120 UK 116 GERMANY 114 110 FRANCE 106 100 90 DENMARK 86 THE NETHERLANDS 80 70 60 85 SPAIN 67 2006 2007 2008 2009 2010 2011 2012 2013 Sources: Eurostat, Crédit Foncier, Astérès-2013 FRENCH HOUSEHOLD DEBT AS % OF GDP DU PIB (2002-2012) 56% 60 54 48 42 36 30 2002 2003 2004 2005 2006 2007 Sources: Banque de France, INSEE, national accounts-base 2005 2008 2009 2010 2011 2012 -9- CRÉDIT FONCIER FACTBOOK 2013 THE FINANCING OF INDIVIDUALS For more than 160 years, the expertise of a specialist A TAILOR-MADE CREDIT SOLUTION FOR ALL REAL ESTATE PROJECTS • Financing of principal or secondary residence, as well as rental property, in new or existing property market; • Financing of seniors; • Financing of non-residents; • Financing of home improvements. CRÉDIT FONCIER PROVIDES FINANCING SOLUTIONS SUITED TO EVERYONE To finance these projects, Crédit Foncier develops a wide range of redeemable, bullet* and regulated loans. LEADER OF FINANCING TO LOW-INCOME FAMILIES Crédit Foncier is the first lender to lowest-income households, commercialising almost half of the total loans for low-income families*. Crédit Foncier is also the leader in the distribution of PTZ +* with a market share of 25%. Crédit Foncier is also a specialist in financing buy to let investment. KEY FIGURES €49.9 bn OUTSTANDING LOANS TO INDIVIDUALS € 7.6 bn PRODUCTION OF LOANS TO INDIVIDUALS 253 BRANCHES IN FRANCE 46% MARKET SHARE IN LOANS FOR LOW-INCOME FAMILIES* Source: Crédit Foncier -10- * see glossary p.23 MULTI-CHANNEL DISTRIBUTION • 253 branches in France • 7,000 real estate professional partners (property agencies, developers, constructors, real estate managers …) • An internet platform. LOAN GRANTING IN FRANCE Under French law, loans are granted depending on the borrowers’ creditworthiness, on justification and after review of the documentation: • Required down payment in the financial plan prepared with the customer; • Indebtedness is capped and doesn’t usually exceed 33% of the borrower’s net income; • One of the two following guarantees: - Mortgage*, which can have an additional guarantee provided by FGAS* (Government fund promoting access to home ownership) for low income households, - Housing-loan sureties*. • House and location value. NEW PROPERTY SECTOR New housing constructions (Number of housing construction - in thousands) 466 297 Number of transactions by property type (in thousands). 1 049 1 056 195,5 921 928 80 801 780 107 141 115 161 2009 105 148 2010 2011 New homes by individual customers 704 723 89 128 88 108 2012 67 58,4 2007 2008 183 98 50,6 44 2009 178,1 2010 105 100 74 57 2011 2012 95 42 2013 Total houses Home buyers Social rental housing Private rental sector 2013 New homes by developers 225,5 332 181,5 80 68 346 346 334 257 842 594 421 400 HOUSING MARKET Existing property Source: Crédit Foncier-2013 Sources: Sit@del II/Crédit Foncier-2013 LENDING MARKET REAL ESTATE CREDIT RATES (AS OF 03/31/2014) Home loans in new and existing houses (in ebn) (in %) 169 120 14 19 162 20 112 119 107 73 129 15 17 79 86 25 26 3,03 2,26 0,25 38 33 2009 New 35 2010 Existing 2011 2012 2001 2013 Renovation Source: Observatoire de la production des crédits immobiliers-Mai 2014 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Average interest rate 10-year OAT (French sovereign government bonds) ECB refinancing rate Source: Observatoire Crédit Logement/CSA du Financement des Marchés Résidentiels PRODUCTION OF HOME LOANS BY CRÉDIT FONCIER IN 2013 7,6 +17% 6,5 2012 2002 CRÉDIT FONCIER’S BORROWER PROFILE IN 2013 Average age: 38 years old and 4 months Socio-professional category: worker/employee (53%) Family status: in couple (70 %) Median purchase amount: e163k Loan term: 25 years and 5 months 2013 Median housing loan amount: e146k Down payment: e9K Source: Crédit Foncier-2013 -11- CRÉDIT FONCIER FACTBOOK 2013 THE FINANCING OF REAL ESTATE INVESTORS AND PROFESSIONAL CUSTOMERS CRÉDIT FONCIER PROVIDES TAILOR-MADE SOLUTIONS TO PRIVATE SECTOR KEY FIGURES €8.2 billion OUTSTANDING LOANS TO REAL ESTATE INVESTORS AND PROFESSIONAL CUSTOMERS €1.9 billion LOAN PRODUCTION TO REAL ESTATE INVESTORS AND PROFESSIONAL CUSTOMERS 10% MARKET SHARE IN COMMERCIAL REAL ESTATE FINANCING 90% OF FRENCH REAL ESTATE DEVELOPERS ARE CRÉDIT FONCIER CUSTOMERS Source: Crédit Foncier -12- * see glossary p.23 Crédit Foncier supports two categories of private operators in carrying out their operations: private investors and real estate professionals. A KEY PLAYER IN FINANCING PRIVATE INVESTORS • Financing private investors: listed or unlisted financial companies, investment funds, OPCI* (French real estate mutual funds), REITs*…; • Financing through medium- and long-term loans, all types of corporate property assets and residential properties: nursing homes for the elderly, tourism and leisure residences…; • Leasing solutions with Locindus, in which Crédit Foncier has a 74.5% stake. A LEADER IN FINANCING REAL ESTATE PROFESSIONALS • Financing real estate professionals at the national and regional level: real estate developers, property vendors, land and subdivision developers...; • Short-term financing, sureties and guarantees needed to structure property transactions. SOCFIM, a wholly-owned subsidiary of Crédit Foncier, as a lender to property developers is responsible for this activity. Crédit Foncier is positioned as one of the leaders in financing real estate development in France, thanks to the expertise of SOCFIM and the territorial expertise of the regional network of Groupe BPCE (Caisses d’Epargne and Banque Populaire banks). Crédit Foncier is also a well-known arranger and agent of financing. Crédit Foncier arranges syndication* among entities within Groupe BPCE and external clients. DEVELOPMENT OF THE INVESTMENT IN THE COMMERCIAL REAL ESTATE 29 MARKET (1) (in ebn) COMMERCIAL REAL ESTATE INVESTMENT BREAKDOWN BY INVESTOR TYPE 16% Public listed REIT* [SIIC] / other property companies 28% 24 Funds (including sovereign) 18 11 10 12 15 14,5 13 9 15 22%* 11 Non-listed REIT* [SCPI & OPCI*] 9% Other investors 25% 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Insurance / Mutual insurance companies (1) Commercial real estate: offices, retail stores, warehouses, business premises Source: Crédit Foncier-2013 COMMERCIAL REAL ESTATE INVESTMENT: MAINLY CONCENTRATED IN ILE-DE-FRANCE (PARIS AREA) Geographical commercial real estate investment breakdown 74% Allocation part of commitments by type of property Source: Crédit Foncier-2013 HIGH INVESTMENT PROFITABILITY A favourable spread environment for real estate investment 10-year OAT spread evolution (rate in %) and real estate rates of return in Paris Q.C.A (in %) 6,00 5,50 5,00 66% 4,50 1,47 1,69 1,09 4,00 0,51 0,76 -0,51 1,85 1,68 3,50 1,39 4,25 1,71 2,05 3,00 26% 2,50 24% 10% Ile-de-France (Paris area) Other regions Source: Crédit Foncier-2013 Offices Retail stores Warehouses 2,20 2,00 1,50 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Spread in basis points (bps) 10-year OAT TEC rate, average calculated from the monthly rates (data: source AFT, BDF) Rate of return Paris CBD (Central business district) Source: Crédit Foncier-2013 ILLUSTRATION OF CRÉDIT FONCIER EXPERTISE: Architecture studio Ory and Associated Sud Architectes SILKY WAY Financing arranger and structurer, alongside with Caisse d’Epargne Rhône Alpes, of the offices and laboratories construction at Villeurbanne for the worldwide embedded electronics and computerised systems platform of Alstom Transport’s. GENERATOR HOSTELS Real estate leasing financing of the largest youth hostel construction in France (1,000 beds) located Place du Colonel Fabien in Paris. The Generator concept offers high quality services at affordable prices. Scaphoide 3D Center Parcs AQUAMUNDO Financing by 2 Caisses d’Epargne, 1 Banque Populaire bank and Socfim of the construction of 870 cottages and 21,000 m² of common equipments for Pierre & Vacances group in Moselle Department. SENIOR HOUSING COMPLEX Financing by 4 Caisses d’Epargne and Socfim of a senior housing complex comprising 133 housing units and 995 m² of usable office space in Oberhausbergen realized by Aegide group. -13- CRÉDIT FONCIER FACTBOOK 2013 THE FINANCING OF PUBLIC ENTITIES Crédit Foncier lends to regional authorities* and to social housing bodies. FINANCING PUBLIC PROJECTS TOGETHER WITH CAISSES D’EPARGNE CRÉDIT FONCIER PROVIDES FINANCING THAT CONTRIBUTES TO LOCAL DEVELOPMENT • Together with Caisses d’Epargne, Crédit Foncier helps regionals authorities, private partners and companies in their infrastructure projects; • Financing projects, financial engineering or tailored solutions; • Crédit Foncier intervenes in the following sectors: Transport infrastructure (tramway, bus, bypasses, roads…); networks (public lightening, energy, heating…) ; health (hospitals …); education (schools, middle and high schools, universities and colleges…). FINANCING STAKEHOLDERS OF THE SOCIAL PROPERTY • Solutions optimally tailored to real social estate players: Social landlords, regional authorities*, associations …; KEY FIGURES €2,2 bn PRODUCTION OF PUBLIC EQUIPMENT’S LOANS €25.7bn OUTSTANDING OF PUBLIC EQUIPMENT’S LOANS Source: Crédit Foncier -14- * see glossary p.23 • Crédit Foncier proposes its servicing platform to support the interventions of Caisses d’Epargne, which is another historical actor in this sector in France. EVOLUTIONS OF FRENCH LOCAL PUBLIC AUTHORITIES INDEBTEDNESS* CRÉDIT FONCIER’S LOCAL AUTHORITIES LOAN PRODUCTION BREAKDOWN BY TYPE OF CUSTOMER (in Mde) 113,0 119,5 137,4 127,3 148,3 157,3 163,3 168,9 176,1 8% 20% Municipalities Departments 182,3 1% Regions 35% Groups of municipalities 2004 (*) 2005 2006 2007 2008 2009 2010 2011 2012 2013 36% Annual debt as of 31 December according to the regulation n°3605 of the European Commission Healthcare centers Sources: National accounts – Notification of 31 Mars 2014, INSEE Source: Crédit Foncier-2013 SOCIAL HOUSING: CRÉDIT FONCIER’S PRODUCTION STRUCTURE BREAKDOWN BY ASSETS TYPE 5% 5% Renovation works Property arrangement 17% Local public organisations 18% Retirement centers SOCIAL HOUSING: CRÉDIT FONCIER’S PRODUCTION STRUCTURE BREAKDOWN BY CLIENT TYPE 55% Family housing 5% 11% Associations 1% 68% Social landlords Others Youth hostels 1% 5% Local authorities*/ Healthcare centers Student residences Source: Crédit Foncier-2013 Source: Crédit Foncier-2013 Doug and Wolf for Michel Renon’s architecture studio ILLUSTRATION OF CRÉDIT FONCIER EXPERTISE: THE DIGITAL CAMPUS OF THE EUROPEAN UNIVERSITY OF BRETAGNE Being financed by Crédit Foncier together with the Caisse d’Epargne Bretagne Pays de Loire, Breizh Connect company provides construction, operation and maintenance of the first digital campus in France that will connect students with research centers all across Bretagne. Rudy Ricciotti and Alexandre Lacaze Groupe 6 IRCA – REGIONAL INSTITUTE OF CANCER OF ALSACE Following the request of the Caisse d’Epargne d’Alsace, a contribution of 67% of the required funding was provided for building a Regional Cancer Center resulting from an alliance of Paul Strauss Center and university hospitals of Strasbourg. STUDENT RESIDENCE IN PAU 100% financing of the construction of 204 student apartments located in the Coudères residence being part of an urban renewal project promoting diversity: student housing, family housing, child protection centers and municipal rooms. -15- CRÉDIT FONCIER FACTBOOK 2013 REAL ESTATE SERVICES Crédit Foncier Immobilier, is the fourth-largest French real estate consultant* CRÉDIT FONCIER IMMOBILIER PROVIDES A FULL RANGE OF SERVICES FROM ADVISORY TO BROKERAGE CRÉDIT FONCIER IMMOBILIER KEY FIGURES 1st ** REAL ESTATE EXPERT IN FRANCE €41m TURNOVER 41,000 MISSIONS OF EXPERTISE AND VALUATION 610 SALES RECORDED * Considering the 2013 total turnover published on “societe.com” ** Considering the 2013 turnover for the Expertise activity published on “societe.com” Source: Crédit Foncier Immobilier -16- * see glossary p.23 Real estate services are provided by Crédit Foncier Immobilier (CFI), a wholly-owned subsidiary of Crédit Foncier. Crédit Foncier Immobilier supports institutional investors, companies, developers, banking and financial institutions as well as local authorities* across different activities. ADVISORY, VALUATION AND RESEARCH • Advice to institutional owners in their real estate activities; • Expertise of all types of property products; • Valuation of real estate assets; • Research on all residential and commercial property markets. BROKERAGE AND PROPERTY MANAGEMENT UNDER THE AD VALOREM BANNER • Ad Valorem Investissement provides consultancy services for buying or selling block sales; • Ad Valorem Bureaux supports companies in the search for new facilities; • Brokerage of new and existing building, on behalf of large institutional owners or developers with Ad Valorem Residential; • Lease managment with Ad Valorem Gestion. As a part of synergies with Groupe BPCE, Crédit Foncier makes these various services available to other Group entities and their customers. BREAKDOWN OF 2013 PROPERTY VALUATION BY ASSET TYPE BREAKDOWN OF FEES BY SEGMENT IN 2013 Commercial real estate 16% Residential real estate 25% Investment 10% Consulting and audit 4% Market research 4% Expertise 39% Industrial and specialised real estate premises 11% Residential 20% Offices 48% Real estate valuation (Serexim) 19% Source: Crédit Foncier Immobilier-2013 Offices 1% Property management / Leasing 3% Source: Crédit Foncier Immobilier-2013 ILLUSTRATION OF CRÉDIT FONCIER EXPERTISE: Stéphane Durieu Jesta JW MARRIOTT (PALAIS STÉPHANIE), CANNES (ALPES MARITIMES DEPARTMENT) Crédit Foncier Immobilier performed the expertise of a set of commercial real estate of 50,000 m² located on the Croisette. PONANT PARC AND PONANT PLUS, PARIS 15TH DISTRICT Sale of an office building of 8,000 m², made by Crédit Foncier Immobilier, occupied by France Télévision, PMU and BPCE. Florent Joliot CLOS SAINT PIERRE, NEUILLY-SUR-SEINE (PARIS SUBURBS) Crédit Foncier Immobilier carried out a sale by lot of a residential building of 66 apartments, from studios to 6 bedrooms. RÉSIDENCE PALOMINA, CAPINGHEM (LILLE SUBURBS) Commercialisation of a new housing program of 23 off-plan units (Vefa contracts) conducted by Crédit Foncier Immobilier. MAES Agency Stéphane Durieu PARK ON THE 8TH, MARSEILLE 8TH DISTRICT Sale of a residential building constructed in 2010 by Crédit Foncier Immobilier. The building was devised in lots of 80 apartments each, going from 2 to 5 rooms. -17- CRÉDIT FONCIER FACTBOOK 2013 FINANCIAL OPERATIONS COMPAGNIE DE FINANCEMENT FONCIER, A WHOLLY-OWNED SUBSIDIARY OF CRÉDIT FONCIER, WHOSE PURPOSE IS TO REFINANCE THE MORTGAGE AND PUBLIC SECTOR LENDING ACTIVITIES GRANTED BY CRÉDIT FONCIER. KEY FIGURES 118.1% REGULATORY OVERCOLLATERALIZATION* RATIO €4.4 bn REGULATORY CAPITAL €32.6m NET INCOME €75 bn OUTSTANDING OF OBLIGATIONS FONCIÈRES AAA/Aaa/AA+ RATINGS OF OBLIGATIONS FONCIÈRES AS OF MAY 31, 2014 (S&P/MOODY’S/FITCH) Source: Crédit Foncier -18- * see glossary p.23 Financial operations business line ensures the refinancing of loans granted by Crédit Foncier and other Groupe BPCE entities. The funding is mainly provided by Compagnie de Financement Foncier, société de credit foncier (French legal covered bonds* issuer) and a wholly-owned subsidiary of Crédit Foncier, whose primary objective is to refinance the mortgage and public sector lending activities by issuing obligations foncières (French legal covered bonds*). Its ability to innovate in terms of products and financial engineering enabled it to quickly become a prominent player on the global markets. Compagnie de Financement Foncier stands out among other european covered bonds* issuers by a broader investor base in Asia and in the US, as well as Central banks – of which 80 hold Compagnie de Financement Foncier’s obligations foncières – and insurers. Under Groupe BPCE’s new strategic plan “Growing Differently”, Compagnie de Financement Foncier will share with the entire group its funding capacities and its ability to raise long-dated liabilities at an advantageous cost compared with other refinancing vehicles. In addition to its traditional funding tools, Crédit Foncier is developing its activities in securitising real estate loans. Crédit Foncier is positioned as an innovative player in setting up securitisation funds dedicated to this type of operation. Having launched, in 1991, the first public securitisation of mortgage loans in France, Crédit Foncier has a thorough and long-standing expertise in this area. GLOBAL COVERED BONDS* MARKET IN 2012 (in ebn) 800 300 700 250 600 200 500 Issuance Outstanding 150 400 300 100 200 50 100 0 rs he l NZ a/ ali Au str ia ga str rtu Au Po d da na lan Ca Ire ne Be A/ US d lux ly an Ita erl Sw itz e UK nc Fra y ain Sp an rm din an Sc Ge av ia 0 Ot Source: European Covered Bond Council (ECBC) COMPAGNIE DE FINANCEMENT FONCIER BUSINESS MODEL Mortgage loans and relate items Asset selection purchase Public exposures Finance assets Obligations foncières + privileged debt Replacements values Subordinated debt*, capital and unsecured debt* Derivatives (swaps*) Investors Source: Crédit Foncier-2013 BREAKDOWN OF ASSETS (AS OF 12/31/2013) BY TYPE OF ASSETS BY REGION 5% Other assests 4% Italy 8% Replacement securities 2% North America 43% Mortgage loans 1% Spain 2% Japan 1% Switzerland 1% Germany 44% Public sector exposures 87% France Source: Crédit Foncier-2013 Source: Crédit Foncier-2013 BREAKDOWN OF OBLIGATIONS FONCIÈRES ISSUANCES BY INVESTOR TYPE 2% Other (AS OF 12/31/2013) BY REGION 2% Pension funds 9% 63% Insurance compagnies Due to central banks 41% France 12% 7% Scandinavia Banks 9% Other 14% Asset managers 2% UK 2% Asia 3% Italy 36% Germany Source: Crédit Foncier-2013 Source: Crédit Foncier-2013 * see glossary p.23 -19- CRÉDIT FONCIER FACTBOOK 2013 CRÉDIT FONCIER’S 2013 RESULTS (in €M) 2013 2012 VARIATION Net banking income 572 721 -149 Operating expenses -547 -581 34 25 140 -115 -250 -131 -119 2 2 0 15 3 12 -208 14 -222 80 -5 85 -2 -2 0 -130 7 -137 95.6% 80.6% +15.0 pts Gross operating income Cost of risk Income from holdings consolidated by the equity method Income from other non-current assets Income before tax Income tax Minority interests Group share of net income C/I ratio (1) (1) Cost income ratio = OPEX/NBI. Net banking income amounted to e572m, down almost 21% compared to 2012. The main reason for this decrease is the net impact of transactions aimed at reducing balance sheet size that were initiated in late 2011 as part of the strategic plan (disposal of securities and buyback of obligations foncières) for - e146m. Additionally, it should be noted that the reassessment of the credit spread on structured issues at fair value through profit or loss represented a e59m expenditure in 2013 (compared to a e55m expenditure in 2012). Commissions, meanwhile, are up, mainly due to an increase in prepayments. Overheads, depreciation and amortisation amortisation amounted to e547m, down 6% from 2012 due to a continued effort to control management costs. This change is being caused by both a decrease in labour costs (particularly as a result of the provisional retirement agreement instituted in 2012) and by control over costs for fees and real estate expenses. -20- * see glossary p.23 It should also be noted that the project to share computing resources with the Caisses d’Epargne platform has become operational. Cost of risk resulted in a net provision of e250m, up significantly from 2012 due to a - e51m allocation to collective provisions on the portfolio of international assets and a considerable amount of allocations on a few specific loans. Income from other non-current assets amounted to e15m in 2013 and takes into account the capital gains from the Paris property “Foncier Home”. The group share of net income consequently amounted to - e130m for 2013. The prudential ratios have therefore been met, with a tier one* ratio of 9.7% under the standard method. CONSOLIDATED BALANCE SHEET ASSETS (in €M) 2013 2012 Cash and amounts due from central banks 7,400 3,705 Financial assets at fair value through profit or loss 2,754 3,438 Hedging derivatives 6,289 10,317 Available-for-sale financial assets 3,172 3,693 15,218 18,578 102,335 108,741 4,127 6,310 Held-to-maturity financial assets 135 135 Current tax assets Loans and receivables due from credit institutions Loans and receivables due from customers Revaluation adjustment on interest rate risk-hedged portfolio 346 321 Deferred tax assets 1,054 728 Accrued income and other assets 4,973 7,103 Investments in companies accounted for by the equity method 56 55 Investment property 34 41 Property, plant and equipment 47 115 7 10 13 13 147,960 163,303 2013 2012 Financial liabilities at fair value through profit or loss 4,527 5,562 Hedging derivatives 6,284 11,144 44,070 36,656 268 271 Intangible assets Goodwill TOTAL EQUITY AND LIABILITIES Due to credit institutions Due to customers 82,242 97,545 Revaluation adjustment on interest rate risk-hedged portfolio 0 49 Current tax liabilities 2 31 Deferred tax liabilities 1 2 5,854 7,319 Provisions 234 238 Subordinated debt* 789 803 3,590 3,586 -130 7 99 97 147,960 163,303 Debt securities Accrued expenses and other liabilities Group share of consolidated equity o/w net income for the period Non-controlling (minority) interests TOTAL -21- CRÉDIT FONCIER FACTBOOK 2013 CONTACTS CRÉDIT FONCIER 4, quai de Bercy 94224 Charenton Cedex EXTERNAL COMMUNICATION AND CSR [email protected] HUMAN RESOURCES DEPARTMENT [email protected] INVESTOR RELATIONS [email protected] INTERNATIONAL REPRESENTATIVE OFFICES GERMANY Erik LEMAIRE Von-der-Tann Strasse 2, 80539 - MUNICH GERMANY [email protected] SWITZERLAND Suisse Public Finance Solutions SPFS 19 rue de Candolle, 1205 - GENEVA SWITZERLAND Phone: +41223106437 [email protected] NORTH AMERICA Stéphane GARCIES 1800 McGill College Avenue, Suite 2940, H3A 3J6 - MONTRÉAL, QC CANADA Phone: +1 514 940-0639 [email protected] JAPAN Frédéric CHARLOT- METZLER Hibiya Kokusai Building,18 F, 2-2-3 Uchisaiwaicho, Chiyoda-ku - TOKYO 100-0011 JAPON Phone: +81 (0)3 5512-7109 [email protected] CRÉDIT FONCIER DE FRANCE S.A. (French public limited company) with share capital of 1,331,400,718.80 euros Head office: 19, rue des Capucines - 75001 Paris Executive offices and postal address: 4, quai de Bercy - 94224 Charenton Cedex Paris Trade and Companies Register No.542 029 848 Insurance intermediary registered with ORIAS under n°07 023 327 -22- GLOSSARY Bullet loan: property loans when the borrower PTZ+: (“Interest-free loan”) regulated, Covered bonds: debt securities backed by a cover pool composed of mortgages or public sector loans. Securitisation: is the process of taking an illiquid asset, or group of assets, and through financial engineering, transforming them into a security Public-private partnership: Solvency: measures the capacity to repay debts over the short, medium and long term in accordance with strict and tested rules. pays only the interest each month. The principal is repaid at maturity of the loan. FGAS: guarantee fund for property purchase by modest income individuals, supported by the State as a welfare measure. subsidised and subject to certain condition home loan for first time homebuyer with low or modest income resources. financing method by which a public authority relies on private providers to finance and manage equipment providing or contributing to public service. Real estate investor: an investor having the First-time homebuyer: a person who buys a home for the first time as his or her residence. aim of generating income and accumulating property assets over time. Junior debt: debt that ranks after senior debt. REIT: real estate investment trust whether It is a debt that is lower in repayment priority than senior debt. public listed (SIIC in France) or not (SCPI or OPCI* in France). Local/regional authorities: Senior debt: debt with special garantees and municipalities, departments, regions, Public Inter-municipal Cooperation (EPCI) with own taxation and others Local Public Entreprises (EPL). Mortgage: security recorded by a notarial act is a right granted to a creditor on a property. OPCI: French real estate mutual funds. Overcollateralisation: rule according to which the total amount of eligible assets of a société de crédit foncier must be higher than the total amount of their liabilities secured by a privileged claim, e.g. covered bonds. PAS: loans for low and mid-income families instituted to encourage homeownership by modest resources’ households and distributed only by Banks having signed a specific agreement with the French State. for which repayment takes priority over other creditors, such as those holding subordinated debt or junior debt. Surety: personal warranty given by a third party (natural person, mutual guarantee company ...) who undertakes to pay to the lending institution the amounts owed if the borrower defaults. RICS: The Royal Institution of Chartered Surveyors (RICS) is an English professional organization whose mission is to regulate and promote the real estate profession, maintain a level of excellence and professionalism of its members through continuing education, protect customers and consumers through a strict code of Conduct (the 5 principles of the RICS) and provide advice, analysis and impartial assistance. Subordinated debt: a debt that ranks below other debts and is repayable after other debts have been paid. Subsidised loan: a home loan eligible for state aid at an advantageous interest rate subject to certain conditions. Swap: a financial derivative that consists of an agreement to exchange future cash flows between two parties. Syndicated loan: a loan that is provided by a group of banks. Tier one: the portion of financial institution equity deemed to be the most solid (core). It consists primarily of share capital, reserves from earnings and minority interests in subsidiaries. Unsecured debt: debt that is not secured by a mortgage or other surety. -23- Crédit Foncier 4, quai de Bercy - 94224 Charenton Cedex Tel: +33 (0)1 57 44 80 00 Head office 19, rue des Capucines - 75001 PARIS www.creditfoncier.com foncier.fr