Read and Approved Subscribers(s) Signature (s

Article 7
Use of Equipment at disposal of subscriber - hardware and software update
7.1 The warranties relating to the Equipment are those set out in Title II of these Conditions of Subscription.
7.2 All other warranties, express or implied, legal or contractual, are expressly excluded.
7.3 Periodical update of the Equipment and/or the software may lead to momentary interruption of the
Programmes, which is hereby accepted by the subscriber.
602 1818
675 2301
Business Registration No: C06018639
Vat Registration No.: VAT20168416
MC VISION LTD
CONDITIONS OF SUBSCRIPTION (1st January 2013)
MC Vision Ltd operates an encrypted pay television service ("the Service") and puts at the disposal of its
subscribers a number of programmes. The subscriber subscribes to the programmes that he selects (a) in the
form set out overleaf, (b) over the telephone (c) on the web site of MC Vision Ltd or (d) by such other method as
may be in place from time to time ("the Programmes"), for and in consideration of the payments and on the
terms and conditions hereinafter set out ("the Agreement").
Article 1
1.1
1.2
1.3
1.4
1.5
Subscription
A subscription gives access in digital or otherwise to the Programmes, with or without a digital
satellite decoder to receive those Programmes via the Eutelsat W3C satellite system or any other
system which may replace it, or through such other system as may be used from time to time by
MC Vision Ltd.
For the purpose of the Service, MC Vision Ltd has appointed agents. The term "MC VISION" shall unless
the context otherwise requires, refer to MC Vision Ltd and its agents.
The term "subscriber" or "abonné" refers to residential subscribers only.
A subscriber subscribes to the Programmes for the exclusive use of his private domestic household.
The subscriber may subscribe to as many Programmes as the Service offers at the sole discretion of
MC VISION. A new subscriber is a person (a) who has never held any subscription with
MC VISION, or (b) forming part of a household, none of whose members has ever held a subscription
with MC VISION.
MC VISION gives access to the Programmes to the subscriber subject to the conditions set out in this
Agreement ("the Subscription Conditions").
TITLE I - GENERAL CONDITIONS OF SUBSCRIPTION
Article 2
Renewal of contract by tacit agreement
2.1 The minimum subscription period is 12 months.
2.2 For the first subscription period only: the number of days remaining between the first day of the
subscription and the last day of the calendar month during which the subscription comes into effect is
added onto the 12 months period referred to in article 2.1 of the present Title I above.
2.3 Unless notice of termination is given in writing one month before the expiry date of the then current
period, the subscription is renewed automatically for a further period of twelve months. The notice of
termination shall be addressed to the General Manager, MC Vision Ltd, presently at Leclézio Street,
Curepipe, by registered post with advice of delivery. Any change of address of MC VISION shall be
notified to the subscriber by post or by advertisement. Irrespective the mode of payment, termination
at the subscriber's initiative may only take place at the end of the then current subscription period.
2.4 The subscriber may not cancel his subscription save and except in the manner provided for in article
2.3 of the present Title I.
2.5 The only proof of cancellation of the subscription shall be the written notice of termination referred to
in article 2.3 together with the receipt of the post office showing that the said notice was sent by registered
post with advice of delivery and duly delivered to the General Manager, MC VISION, at the then current
address of MC VISION.
2.6 Access to certain options of the Service (such as the 2ème TV Option) are only open to qualifying
subscribers. The criteria for qualification are set from time to time by MC VISION, and may be
in the
consulted on the web site of MC VISION (currently http://www.canalplus-maurice.com),
showrooms of MC VISION and are available over the telephone at the Customer Service
Relation of MC VISION (currently 602-1818).
Article 3
3.1
Equipment necessary for the reception of MC VISION Programmes
Depending on the type of system chosen by the subscriber to receive the Programmes, any one of the
following units of equipment is put at his disposal:
t
an MC VISION HD satellite decoder with its accessories (an HDMI or a Scart audio/video cable,
an AC cord and a remote control), and
an MC VISION digital only memory card (hereafter referred to as "the memory card");
t
an MC VISION 2ème TV Digital Satellite decoder with its accessories (an HDMI or
a Scart audio/video cable, an AC cord and a remote control), and
an MC VISION 2ème TV screen digital only memory card (hereafter also
referred to as "The memory card");
t
in the event that the subscriber is qualified for and has subscribed to the service Enregistrement/
voir à la demande, an MC VISION external hard disk, its power pack and USB cable
(hereafter jointly referred to as "PVR");
or such other equipment as may be used from time to time by MC VISION.
The MC VISION digital satellite decoders with its accessories, the memory cards and the PVR are
hereafter referred to as the "Equipment", which expression shall include each unit of equipment or
part thereof and any two or more units of equipment or part thereof whether relating to them individually
or collectively.
MC Vision will select the Equipment to be supplied to the subscriber under this Agreement at its
discretion. The Equipment is at present only put at the disposal of the subscriber on a loan basis for
use exclusively for the purpose of this Agreement, and must be returned to MC VISION immediately
at first request as more fully set out in Article 8 hereunder.
High Definition (HD) Programmes may only be received through the use of HD Equipment and provided
that the subscriber uses a television compliant with HD specifications
3.2 Together with the Equipment (or such other equipment as may be used from time to time by
MC VISION), the subscriber shall acquire and install (1) an individual satellite dish and (2) an LNB (and/or
an MC VISION 2ème TV screen LNB twin) enabling programmes broadcast by MC VISION in
digital by the EUTELSAT W3C satellite system (or any other system which might replace it), to be
picked up, or be linked to a collective system, distributing the programmes in digital by MC VISION,
or use such other method (e.g. an antenna, a collective antenna or a telephone line) as may be
designated by MC VISION.
Although the subscriber may from time to time purchase a satellite dish and an LNB at a discounted
price from MC VISION (or even free of charge depending on the available promotion), it is the
subscriber's responsibility to replace those items as and when necessary to enable receipt of the
Programmes. MC VISION shall not be responsible for the deteriorating quality of the Programmes or
their non reception due to the satellite dish and/or the LNB not being changed when required.
3.3 MC VISION reserves the right (at its sole discretion) to refuse to supply the memory card(s), inter alia
if after verifying the source of the subscriber's digital satellite decoder(s), it appears that the digital
satellite decoder(s) has been declared lost or stolen by any person, including by an MC VISION
subscriber, an authorised MC VISION distributor or MC VISION itself, or if the decoder has not been
supplied by MC VISION.
3.4 MC VISION shall under no circumstances whatsoever be held responsible in case of disappearance,
loss, destruction, breakdown or malfunctioning and generally speaking, for any damage or event
capable of affecting any equipment or accessory not supplied by MC VISION.
3.5 In case of reception problems encountered by a subscriber, the subscriber shall notify MC VISION in
writing within 7 days of the date on which the reception problems started, failing which the monthly
subscription shall be deemed to be due to MC VISION by the subscribe. MC VISION will not
consider any claim relating to reception problems if such claim is effected after that 7 day period.
In the absence of any written notification within that 7 day period, the subscriber shall have no claim
against MC VISION, save that MC VISION may (if necessary and at its discretion) offer to
exchange the decoder during the subscription period specified on the subscription contract free of
charge.
Article 4
Article 8
Return of the Equipment
8.1 On the expiry or earlier determination of this Agreement for any reason whatsoever, the Equipment put at
the disposal of the subscriber by MC VISION shall be returned by the latter within a delay of one month to
MC VISION at one of its showrooms. The subscriber shall ensure that a receipt is remitted to him.
8.2 In case all the Equipment is not returned within that delay, and by the mere fact of such Equipment not
being returned within that delay, the subscriber undertakes and binds himself to pay to MC VISION, until
the date all of the Equipment is in fact returned, a daily immobilisation indemnity equal to one tenth of the
monthly price of the subscription up to the full price of the Equipment. In the event that at the time of the
return, any of the Equipment i.e. the digital satellite decoder or any one of its accessories or the memory
card or any part thereof, is found missing, then the subscriber shall pay the cost of the missing Equipment or
part thereof, and such charges shall be debited from the account of the subscriber, including the deposit
made by the subscriber, the whole without prejudice to MC VISION's right to apply Article 9 hereunder.
8.3 In case any one piece of equipment is found missing at the time of return, the following lump sum (inclusive
of VAT as at 1st October 2014) shall be charged to the subscriber for that piece of equipment:
o
o
o
o
o
o
o
o
o
o
o
Use of Equipment at disposal
4.1
The Equipment put at the subscriber's disposal remains the exclusive, non-transferable and non-seizable
property of MC VISION.
4.2 The Equipment cannot be transferred or put at a third person's disposal under any circumstance
whatsoever. The subscriber shall use the Equipment exclusively for his own personal use for one television
set only or, in case of the 2ème TV Option, exclusively in the manner set out in TITLE III. The
Equipment shall under no circumstance be directly or indirectly used with a view to allowing a nonsubscriber to receive MC VISION programmes or any other programme which may be accessed by the
Equipment. The use of the Equipment is prohibited for all public broadcasts as well as for organising the
reception of MC VISION programmes by third parties. The subscriber shall keep
possession of the Equipment put at his disposal throughout the duration of the subscription.
The subscriber undertakes to allow any representative of MC VISION to have free access
to the Equipment without prior notice.
This Agreement does not relieve the subscriber from his own civil responsibility as custodian (dépositaire
of the Equipment put at his disposal.
4.3 MC VISION undertakes for the whole duration of the subscription to ensure the normal maintenance,
or have the normal maintenance performed, free of charge, of the Equipment put at the disposal of the
subscriber by MC VISION in accordance with this Agreement, and to maintain the Equipment in proper
working order. This undertaking does not extend to any accessory or memory card or any other piece of
equipment, save for the first year when a new subscriber subscribes to the Service.
In case of breakdown, the defective piece(s) of Equipment (including the accessory(ies) or the memory
card(s)) shall be handed over exclusively to MC VISION either at its place of business or at one of its
authorised showrooms so as to be replaced or repaired. The subscriber shall ensure that a receipt is
remitted to him.
The subscriber is strictly prohibited from opening or effecting any technical intervention, transformation or
modification of any piece of Equipment put at his disposal (including an accessory or the memory card)
for any reason whatsoever.
The subscriber is expressly prohibited from damaging, removing or otherwise tampering with any
labels fixed on a piece of Equipment on which the serial number of that piece of Equipment and/or
the logo of MC VISION is displayed, more particularly the one fixed at the back of a digital satellite
decoder.
4.4 In the case of disappearance, damage or destruction for any reason or by any means whatsoever of all
or any part of the Equipment put at the disposal of the subscriber by MC VISION, the subscriber shall
inform MC VISION within the following 48 hours and justify the circumstances (if need be by producing a
declaration of having reported a theft of all or part of the Equipment or of having returned damaged
equipment or accessories to MC Vision or the nearest authorised MC VISION stands).
The subscriber shall indemnify MC VISION of the cost of replacing or the expense incurred for the repair
of any part of or all the Equipment lost, destroyed or damaged, whatever be the cause of the loss,
destruction or damage may be other than fair wear and tear.
Article 5
Purchase of Equipment - obsolescence - non functional Equipment
-
Rs 800
(eight hundred rupees)
-
Rs 250
(two hundred and fifty rupees)
o
o
o
o
o
o
o
o
USB cable
Cable (20 meters)
USB PVR
AC cord
LNB twin (2 eme TV)
LNB (single)
LNB (Quad)
PVR external hard disk
-
Rs 250
Rs 300
Rs 250
Rs 100
Rs 950
Rs 450
Rs 1400
Rs 7500
(two hundred fifty rupees)
(three hundred rupees)
(two hundred fifty rupees)
(one hundred rupees)
(nine hundred fifty rupees)
(four hundred fifty rupees)
(one thousand four hundred rupees)
(seven thousand five hundred rupees)
8.4 Unless paid cash by the subscriber, the above sums shall be paid to MC VISION out of the
guarantee deposit made by the subscriber, and the subscriber hereby expressly agrees that all such sums
be deducted from the guarantee deposit. The subscriber shall immediately thereafter replenish the
guarantee deposit to its initial amount.
Article 9
9.1
9.2
9.3
9.4
9.5
Although the Equipment may not be purchased at present, should this option arise in future, or should
the subscriber have been allowed in the past to purchase the Equipment, the subscriber shall have no
claim against MC VISION in case of change of technology which renders the purchased Equipment
obsolete, outdated or non functional either in part or in whole.
5.2 In such an event, in order to continue to receive the Services, the Subscriber may decide to:
(i)
obtain the Equipment from MC VISION, and pay a monthly usage fee therefor,
(ii) purchase new Equipment (if that option is available at the time).
In either case, the subscriber shall not be relieved of his obligation to pay his monthly fees and dues to
MC VISION until the Agreement is terminated in accordance with article 2.3 above.
9.6
Article 6
9.7
If having taken up an installation offer, the subscriber ends this Agreement otherwise than in
accordance with its terms or otherwise breaches any term of the Subscription Conditions in the first 12
months of subscription, or if the subscriber otherwise breaches any term of the installation offer,
MC VISION reserves the right to charge the whole amount of the standard installation offer stipulated in
article 10.7 to the subscriber. The standard installation charges shall be payable to MC VISION.
(i)
If the subscriber already has a satellite system and wishes to continue using it, or if the
subscriber's installation is otherwise not to the required standard, the subscriber shall
pay an additional installation charge to MC VISION.
(ii) The installer shall advise the subscriber of those charges before the satellite system is installed. The
subscriber is responsible for obtaining all consents required (e.g. landlord's consent) before
installation.
6.2 The date and time for the supply of the Equipment and installation thereof is subject to the availability
of the Equipment and of the personnel required to carry out the installation. As far as practicable and
possible, MC VISION shall endeavour to keep the subscriber informed of any delay thereby caused
to the installation.
6.3 The subscriber shall pay to MC VISION all fees and costs incurred upon any further technical intervention
after installation at the place where any piece of Equipment, the LNB or the satellite dish are found. As at
1st October 2014, the following fees (inclusive of VAT) shall be charged to the subscriber:
o
installation costs
Rs 2,700
(two thousand seven hundred rupees)
o
intervention costs (exclusive of replacement costs) Rs 400
(four hundred rupees)
o
costs of moving Equipment/LNB/dish
Rs 1,800
(one thousand eight hundred rupees)
-
Rs 12 500 (twelve thousand five hundred rupees)
Rs 3500 (three thousand five hundred rupees)
Rs 5500 (Five thousand five hundred rupees)
Rs 650 (six hundred fifty rupees)
Rs 1500 (one thousand five hundred rupees)
Rs 350 (three hundred fifty rupees)
Rs 800 (eight hundred rupees)
Rs 450 (four thousand fifty rupees)
Rs 200 (two hundred rupees)
Rs 400 (four hundred rupees)
The above sums may increase or decrease according to (1) the rate of VAT or other tax then
prevailing or (2) the new tariffs published by MC VISION from time to time.
5.1
Installation of Equipment - technical intervention
-
o
(G5) HD satellite decoder
Decodeur DS 08
Decodeur HD 2010
Media acess card
Module 2eme TV
Remote control
Satellite dish
Kit
Scart cable
Block alimentation (HD 2010)
Block alimentation G5
(without ac cord)
HDMI cable
6.1
9.8
9.9
10.1
10.2
10.3
10.5
10.6
10.7
10.8
.
Subscription Tariff
.
The amounts set out in this Agreement are indicative only. MC VISION reserves the right to increase any
payment, deposit or reimbursement to be effected, or any fee payable, under this Agreement, at any
time after the first subscription period of 12 months by giving the subscriber one month's notice of any
change in price.
All payments under this Agreement shall be effected by direct debit from the subscriber's bank account
in Mauritius. Should payment be effected by any means other than cash, then an administrative and
processing fee of up to 10% the sum paid (+ VAT) may be claimed from and shall be paid by the
subscriber.
The subscriber undertakes and binds himself to pay to MC VISION in advance a subscription fee for the
Programmes, at such interval as may be agreed upon by the parties. Should no interval be stipulated in
writing, the payment shall be effected monthly in advance. The subscription fees payable by the
subscriber to MC VISION are those in force on the day of subscription, and thereafter those in force on
the respective renewal dates of the subscription.
A connection fee (or access fee) to the Service amounting at present to Rs2,000 (exclusive of VAT) is
payable by the subscriber as a fixed and non-refundable sum when subscribing to the Programmes. The
access fee shall not be refundable, irrespective of the actual duration of the subscription contract or of
its termination for any reason whatsoever. The access fee shall be payable upfront. MC VISION may in
its sole discretion spread the payment of the access fee or waive part or all of that access fee.
In the event of reconnection of the Service after an interruption, a cancellation or a suspension of the
Service due to an act or omission of the subscriber, the subscriber undertakes and binds himself to pay
to MC VISION each and every time he is reconnected, a late payment fee of Rs100 (+ VAT).
In the event of any refund to be effected to the subscriber, the subscriber undertakes and binds himself to
pay to MC VISION a processing fee of Rs50 (+ VAT) each and every time a refund is effected to him.
The processing fee shall be deducted from the amount payable to the subscriber, and the net amount
shall be remitted to the subscriber.
st
The standard costs of installing the Equipment are Rs2,700 (including VAT) as at 01 October 2014.
Unless specifically stated otherwise, special offers may not be taken up in conjunction with any
other offer(s).
Article 11
Guarantee Deposit
11.1
Subject to article 11.5, an interest free guarantee deposit must be made by the subscriber to MC VISION
at the time of the subscription, when the Equipment referred to in Article 3 is handed over to him. The
amount of such deposit shall be
o
Rs5,000 for each digital decoder and accessories,
o
Rs500 for each digital memory card only, and
o
Rs500 for a subscriber having breached the Subscription Conditions
previously.
A separate deposit (of the same amount) shall be required for each of
(i)
the 2ème TV screen decoder and accessories and
(ii)
the 2ème TV screen digital memory card.
11.2
The subscriber expressly agrees that any deposit, which may have been made to MC VISION under a
previous contract, be reckoned towards the guarantee deposit under this Agreement and be
transferred accordingly.
11.3
The deposit shall be reimbursed to the subscriber within a delay of 3 months of MC VISION or any
authorised body receiving the certificate of the return of the Equipment.
11.4
The reimbursement of the guarantee deposit shall be made after deduction of
(i)
any unpaid sum still owing by the subscriber as regards to his subscription to MC VISION,
(ii)
the cost of replacing or repairing the equipment and accessories or the memory cards put
at the subscriber's disposal, as well as,
(iii)
any other sum owing to MC VISION.
The subscriber hereby expressly consents and agrees that such deduction be made and that he be
refunded only the balance owing to him, if any.
11.5
Notwithstanding the amounts set out in article 11.1, MC VISION reserves the right to ask for such
deposit amount as may be in its sole discretion deemed necessary, if the subscriber has not been ordinarily a
resident of Mauritius in the last three years, or may be leaving Mauritius in future.
Article 12
12.1
Change in technology or Programme, blackouts and interruption of Service
In case of change of technology, the subscriber shall obtain up to date Equipment to enable him to
continue to receive the Programmes. The fact that the subscriber has not received the Programmes by
reason of such change shall not absolve him from the payment of the his monthly fees and dues to
MC VISION, irrespective of the date when the subscriber obtains up to date Equipment.
The Subscriber is informed that some Programmes may be blocked upon the request of channel
editors/broadcasters/suppliers for non-possession by them of broadcasting rights for Mauritius.
MC VISION reserves the right to cancel, modify or replace, without prior notice,
(i)
all or part of its announced programmes and/or
(ii) all or part of any of its bouquets or commercial offers, and/or
(iii) the contents of any bouquet or commercial offer,
due to any commercial issue, any broadcasting or sports rights issue or any other issue whatsoever, and
the subscriber shall have no claim whatsoever against MC VISION in that respect, other than cancelling
his subscription at the end of the then current period of subscription.
As MC VISION is not itself responsible for the broadcast of its programmes, MC VISION shall not be held
responsible for any breakdown, any delay or any interruption in the broadcast, retransmission or
reception of the Programmes and any prejudice which might be caused thereby.
MC VISION shall in particular not be held responsible for any temporary or permanent interruption in the
functioning of any satellite link used for the transmission of its programmes for any cause whatsoever, and
more particularly during periods of eclipse or of lunar or solar conjunction, as well as in case of force
majeure affecting MC VISION itself or any operator in the broadcast, retransmission or reception of its
programmes. Force majeure includes, but is not limited to, loss of satellite, loss of signal, natural
catastrophes, earthquakes, floods, cyclones, storms, cataclysms, volcanic eruptions, climatic disruptions,
rioting, vandalism, attacks, civil commotion, wars, strikes, or other work conflict actions and/or accidental
causes such as fire, water damage, explosions, damage or breakdown of transmission of a third party's
technical system, act of government or any other act of regulatory or other authorities and bodies, and
generally any act over which MC VISION has no control.
Nothing in the Subscription Conditions shall impose or shall be construed as imposing on MC V1SION the
obligation of providing an uninterrupted, continuous and regular service.
Should a momentary interruption be due to an act or omission of MC VISION and shall have lasted a
minimum of ten (10) consecutive days, MC VISION shall reimburse to the subscriber an amount prorata
the subscription fee paid in respect of that period of interruption.
Should the interruption be permanent and due to an act or omission of MC VISION, this Agreement shall
terminate. MC VISION shall reimburse to the subscriber the prorated amount of the subscription fee
over the remainder of the current subscription period and the subscriber shall return to MC VISION the
Equipment.
No subscriber shall in the event by an interruption of the Service or change in programme, bouquet or
channel, for whatsoever cause, be entitled to any form of compensation damage or indemnity from
MC VISION other than the aforesaid prorated refund of the subscription fee paid in respect of that
period of interruption or cancellation of the subscription at the end of the then current period.
Article 10
10.4
12.2
12.3
12.4
12.5
Any notification by MC VISION under this Agreement (including but not limited to a notice of change of
tariff) may be effected by any one or more of the following means:
(i)
telephone,
(ii)
SMS,
(iii)
e-mail,
(iv)
electronic message accessible on the television system of the subscriber (such as the
"messagerie abonné" which appears as an envelope on the television of the subscriber
when watching the Programmes), or
(v)
advertisements
and may not necessarily be effected by letter.
Any notification by letter or e-mail shall be deemed valid and effective if sent to the last address or
electronic address of the subscriber known to MC VISION.
Any notification shall be deemed to have been received when sent by MC VISION (or its agent).
Any communication or conversation that the subscriber or any other person may have with
MC VISION's employees or agents may be recorded and archived in MC VISION's files and the
subscriber hereby expressly consents to such recording and archiving.
The subscriber agrees that all data collected by MC VISION may be used to send commercial offers,
effect surveys and for that purpose, may be communicated to MC VISION's agents or service
providers.
Article 13
13.1
13.2
13.3
13.4
13.5
Notification to subscriber - use of data
13.6
Article 14
14.1
14.2
15.1
15.2
15.3
16.1
17.2
TITRE III - CONDITIONS DE GARANTIE DES MATERIELS
OPTIONS 2ème TV ET SERVICE ENREGISTRER / VOIR À LA DEMANDE
Article 21
21.1
21.2
21.3
21.4
Severability
In the event that any one or more of the provisions of the Subscription Conditions shall for any reason be
held to be invalid or unenforceable, the remaining provisions of those Subscription Conditions shall be
unimpaired, and the invalid or unenforceable provision shall be replaced by a provision which, being
valid and enforceable, comes closest to the intention of the parties underlying the invalid or
unenforceable provision.
Article 17
17.1
Amendment(s)
MC VISION may from time to time amend this Agreement.
MC VISION shall bring all amendments to the notice of the subscriber by any of the means set out in
article 12.1 above.
At the expiry of the then current period of subscription in respect of each subscriber, the amended
Agreement shall take effect quoad that subscriber and all renewals of the subscription thereafter shall
be subject to the amended Agreement.
Article 16
figurant à l'article 3.1 du Titre I. MC VISION ne peut en aucun cas être tenue pour responsable des coûts
de biens ou prestations de substitution, de la perte de profits ou de tout autre dommage direct,
indirect ou consécutif survenant du fait de la vente, de l'utilisation ou du fonctionnement des produits
que MC VISION ait été avisé ou non de l'éventualité de la survenance de tels dommages.
Assignment, applicable law and forum
The rights and liabilities accruing to the subscriber are personal to him and may not be assigned or
otherwise transferred to a third party.
This Agreement shall be governed by, construed and interpreted in accordance with the provisions of
the laws of Mauritius and the courts of Mauritius shall have exclusive jurisdiction in relation to any matter
or dispute arising out of or connected with this Agreement.
Article 15
Limitation of liability of MC VISION - Claims
Notwithstanding any other clause of this Agreement, the liability of MC VISION under this Agreement
shall be limited to the amount of subscription fees paid in the twelve months immediately preceding the
event, matter or thing subject matter of the complaint by or dispute of the subscriber.
Notwithstanding anything to the contrary in the Subscription Conditions, the subscriber shall, under pain
of nullity, make or serve whatever claim he may have against MC Vision within
(i)
one year of the first occurrence of the event giving rise to a claim, or
(ii)
three months of the date of MC VISION cancelling his subscription or posting the Notice set
out in Article 13 above to him, whichever is the earlier.
21.5
21.6
21.7
21.8
TITRE II - CONDITIONS DE GARANTIE DES MATERIELS
Article 18
Matériels Garantis
Les matériels couverts par la présente garantie sont:
(1)
le terminal numérique incluant le bloc d'alimentation, la télécommande, le cordon péritel ou HDMI, et le
cordon secteur pendant la durée de vie de l'abonnement ;
et, uniquement pour la première période d'abonnement d'un an (tel que décrit à l'article 2.2),
(2)
la tête TWIN de réception pour le décodeur numérique Multiroom ; et
(3)
l'antenne parabolique de 80 cm (ou autre) et sa tête de réception ou LNB (Low Noise Block).
Article 19
19.1
19.2
20.1
20.2
20.3
20.4
Risques
Le transfert des risques est lié à la délivrance matérielle de la chose vendue ou louée.
II appartient à l'abonné de faire toutes les constations nécessaires sur les vices apparents ou sur la nonconformité des matériels achetés dans les 48 heures auprès de MC VISION. L'abonné s'engage à ne
pas intervenir lui-même et à ne pas faire intervenir un tiers aux fins d'y porter remède
En cas de vice apparent ou de non-conformité des produits dûment constaté par MC Vision dans les
conditions prévues à l'article 3.1 du présent Titre I, l'abonné pourra obtenir le remplacement gratuit des
matériels à l'exclusion de toute indemnité.
Article 20
Termination
In case of viewing of the Programmes by the public or a non-subscriber through the use of any part (or
the whole) of the Equipment for any reason whatsoever, this Agreement shall terminate ipso facto
without prejudice to any other claim MC VISION may have against the subscriber.
Without prejudice to any claim it may have in damages as well as to any court action it may initiate,
in case of:
o
non payment of outstanding sums to MC VISION as regards the MC VISION subscription,
o
unauthorised technical intervention of all or any part of the Equipment put at the disposal of the
subscriber,
o
putting all or any part of the Equipment at the disposal of third parties or making available to
third parties all or any part of the Equipment under any form whatsoever, or
o
schemes aimed at enabling the reception by non-subscribers of MC VISION digital satellite
decoder or the memory card, and, more generally, in case) of abnormal use of the
Equipment, as well as in case where MC VISION has reason to believe that the Equipment has
been used in contravention of the Subscription Conditions, MC VISION may as of right without
the need for any notice judicial or extra-judicial,
(i)
suspend the Service,
(ii)
cancel the subscription, or
(iii)
suspend the Service and then cancel the subscription.
In case of breach of any other term or condition of this Agreement, then MC VISION shall send a notice
to the last known address of the subscriber requiring him to remedy the breach (if capable of remedy)
and after (or, if capable of remedy, if same has not been remedied within) fifteen (15) days of posting of
the notice, MC VISION may suspend the Service, cancel the subscription or take both actions.
In any case of suspension or termination of the Services, MC VISION shall deactivate the digital
memory card, or cause it to be deactivated. The Equipment put at the disposal of the subscriber shall be
returned to MC VISION or one of its approved showrooms, in good working condition, fair wear and
tear excepted, within seven (7) days from the receipt of a notice to that effect ("the Notice") without
prejudice to the payment of all sums outstanding on the account of the subscriber, and more particularly
payment of any sum due as subscription up to the date of the return of the whole of the equipment, the
cost of repairing or replacing all or any part of the Equipment any debt recovery costs, costs of
recovery or reconnection of the Equipment, costs of standing orders, connection fees) and more
generally, any other amount due to MC VISION. The subscriber shall ensure that a receipt is remitted to
him.
Notwithstanding anything to the contrary in the Subscription Conditions any outstanding sum owed by
the subscriber to MC VISION shall upon cancellation of the subscription or receipt of the Notice
become due and payable and the subscriber shall pay the said sum to MC VISION within seven (7)
days from the date of cancellation of the subscription or of the Notice failing which any such
outstanding sum shall bear interest until final payment at the rate of fifteen percent per annum.
The subscriber shall be liable for all costs incurred by MC VISION in the recovery of any outstanding
amount, the recovery or repair or replacement of the Equipment or any part thereof, including the
attorney's fees of 10% of any amount recovered and VAT thereon.
L'option 2ème TV permet à
l'abonné de recevoir son abonnement sur deux postes de
réception différents au sein d'un même foyer (même nom, même prénom, même payeur et même
adresse).
La durée de l'option 2ème TV est identique à celle de l'abonnement principal, la résiliation
de l'abonnement principal entraînant automatiquement la résiliation de l'option 2ème TV
Elle se renouvelle par tacite reconduction pour une durée identique à celle du contrat principal, sauf
dénonciation ou résiliation dans les conditions prévues à l'Article 13 du Titre I et à l'article 21.8 du
présent Titre III ci-après.
Pour bénéficier de l'option 2ème TV l'abonné doit disposer d'un terminal numérique tel que
défini à l'Article 3 du Titre I, d'un 2ème TV d'une tête TWIN et accessoires mis à disposition par
MC VISION (ci-après dénommé les " seconds matériels ").
La souscription à l'Option 2ème TV implique pour l'abonné l'obligation d'installation des
seconds matériels par un antenniste référencé MC VISION, au sein du même foyer (même nom, même
prénom, même payeur même adresse) que celui dans lequel sont installés les matériels nécessaires à la
réception de l'abonnement principal.
La remise à l'abonné des seconds matériels est réalisée au titre d'un prêt à usage et ce exclusivement à
titre d'accessoire au contrat d'abonnement principal dans le cadre de l'option 2ème TV. La
mise à disposition, l'utilisation et l'entretien de ces seconds matériels sont régis par les articles
correspondants du Titre I.
Au terme de l'option 2ème TV quelle qu'en soit la cause, les seconds matériels devront
être restitués dans les conditions prévues à l'Article 8 du Titre I.
La souscription à l'option 2ème TV implique le paiement par l'abonné du coût mensuel de
l'option comprenant la mise à disposition des seconds matériels, et par ailleurs du paiement par lui de
l'installation des seconds matériels par un antenniste référencé MC VISION, selon les tarifs en vigueur
au jour de la souscription de l'option. L'abonné verse un frais d'accès au service numérique et un dépôt
de garantie séparé au titre de la mise à disposition des seconds matériels restituables comme visé au
Titre I.
L'échéance de l'option 2ème TV est identique à celle de l'abonnement principal, seule la
résiliation de l'abonnement principal entraînant automatiquement la résiliation de l'option 2ème TV
Elle se renouvelle par tacite reconduction pour une durée identique à celle du contrat
principal, sauf dénonciation ou résiliation dans les conditions prévues à l'Article 13 du Titre I et au
présent article 21.8.
En sus des conditions stipulées à l'Article 13, MC VISION pourra considérer l'option 2ème TV
résiliée de plein droit, moyennant simple notification écrite, en cas:
o
de non respect des obligations particulières pesant sur l'abonné visées aux présentes,
o
d'intervention technique non autorisée sur tout ou partie des seconds matériels,
o
de mise à disposition de tout ou partie des seconds matériels à des tiers sous quelque forme que
ce soit,
o
d'agissements visant à permettre la réception de tout ou partie des programmes auxquels
permettent d'accéder les seconds matériels par des non abonnés,
o
plus généralement, d'utilisation anormale des seconds matériels.
Article 22
Service Enregistrer / Voir à la Demande
22.1
Le Service Enregistrer / Voir à la Demande permet à l’abonné d’accéder, à partir du PVR ( un disque
dur externe, son bloc d’alimentation et un câble USB compatibles au décodeur mis à disposition par
MC VISION) à des fonctionnalités telles que, sans que cette liste soit exhaustive, l’enregistrement de
programmes sur le disque dur externe, la pause ou le retour en arrière sur le direct.
22.2
Dans le cas où la mémoire d'enregistrement atteint son seuil maximum, l'abonné peut choisir les
programmes à supprimer. A défaut, les enregistrements non protégés par l'abonné sont supprimés
automatiquement par ordre d'ancienneté.
MC VISION ne saurait être tenue pour responsable :
des pertes d'enregistrement consécutives notamment à des opérations de maintenance (suite à
une panne ou un dysfonctionnement du décodeur ou du disque dur externe) réalisées par
MC VISION ou en cas de force majeure (exemple : foudre…),
des difficultés d'enregistrement résultant de l'interruption de fonctionnement temporaire ou
définitive du système satellitaire EUTELSAT W3C ou tout autre système qui pourrait lui
succéder, qu'elle qu'en soit la cause,
des difficultés d'enregistrement résultant de la modification ou du retard de la
programmation annoncée,
de la perte des données antérieurement stockées sur le disque dur externe.
22.3
Garantie
Les matériels figurant à l'article 3.1 du Titre I achetés par l'abonné (au cas où cette optionserait
introduite) sont garantis pour une durée de 12 mois à compter de la date d'achat chez un Distributeur
Agréé MC VISION ou directement auprès de MC VISION, cette date figurant au recto.
En cas de panne il sera procédé à un échange standard, l'appareil devra alors être restitué sous 48
heures à MC VISION dans son emballage complet d'origine accompagné du présent bon et d'une
copie de la facture pour test et remplacement. La garantie ne jouera pas pour les vices apparents dont
l'acquéreur doit se prévaloir dans les conditions de l'article 19.2.
L'échange de matériel pendant la période de garantie ne prolonge pas la durée de la garantie qui
viendra à expiration à l'issue de la période initiale (exemple ; pour l'achat d'un premier matériel visé à
l'article 3.1 du Titre I effectué le 1er décembre 2013, la garantie du matériel de remplacement ne
pourra être postérieure au 30 novembre 2014).
Cette garantie ne s'applique pas en cas de détérioration provenant d'une cause étrangère à l'appareil,
en cas de mauvais emploi de non-installation de la coque d'étanchéité sur le connecteur de la tête de
réception de l'antenne, d'intervenir technique, de dégradation, de transformation ou modification,
d'installation défectueuse et plus généralement en cas d'utilisation non conforme aux recommandations
figurant dans les différents modes d'emploi et notices des dits matériels ainsi que ceux des appareils et
équipements qui y sont reliés et également pour le terminal numérique en cas d'ouverture du terminal et
d'utilisation d'un voltage différent de celui spécifie dans les recommandations. L'abonné s'engage à ne
pas intervenir lui-même et à ne pas faire intervenir un tiers aux fins de réparation, entretien, modification
ou démontage du matériel. La garantie ne couvre pas l'usure normale et le manque d'entretien, les cas
fortuits ou de force majeure. Sont notamment considéré comme des cas de force majeure les
catastrophes naturelles, tremblements de terre, inondations, cyclones, tempêtes, cataclysmes, éruption
volcaniques, perturbations climatiques, émeutes, vandalismes, attentats, mouvement populaires,
guerres, grèves ou autre action de conflit de travail et/ou causes accidentelles telles qu'incendies,
dégâts des eaux, explosions, dégradations ou pannes de transmission d'un système technique
appartenant à un tiers actions du gouvernement ou de toutes autorités compétentes ou toute autre
cause indépendant de la volonté de MC VISION.
MC VISION ne serait en aucun cas être tenue pour responsable en cas de disparition, perte,
destruction, panne ou disfonctionnement et, plus généralement tout dommage ou événement
susceptible d'affecter tout matériel ou accessoire non fourni par MC VISION relié a l'un des matériels
Option 2ème TV
TITRE IV
CONDITIONS PARTICULIERES DE
L'AVENANT DE TRANSFORMATION
Article 23
23.1
23.2
23.3
23.4
Transformation
Sous réserve d'acceptation de la demande, une transformation d'abonnement (upgrade) peut être
effectuée en cours d'abonnement.
Une demande de transformation d'abonnement (upgrade) peut être effectuée par écrit, par téléphone
(par opérateur ou par Serveur Vocal Interactif), électroniquement (sur le site web de MC VISION, par
SMS ou autre) ou par tout autre moyen mis à la disposition de l'abonné par MC VISION.
En cas d'acceptation de transformation d'abonnement (upgrade) par MC VISION, l'abonné en est
notifié par l'ouverture des droits sur les canaux correspondants à la formule choisie. En ce cas, la durée
d'abonnement reste celle prévue à l'article 2.3 du Titre I.
Les dispositions du présent Titre IV sont susceptibles d'être modifiées pour toute transformation
ultérieure.
Read and Approved
Subscribers(s) Signature (s).........................................................................
Date:............................................