Your Help F`.
Transcription
Your Help F`.
Page lof3 / S Sabrina Picard From: Moyer, Katerine [[email protected]] on behalf of Stables, Cynthia [Cynthia.StablesLHl NS.ON.CA] Sent: Wednesday, November 12, 2014 1:55 PM Subject: Your Help Please! Strengthening Northeastern Ontario’s Health Care System and Enhancing Home and Community-Based Care I Nous avons besoin de vous! Renforcement du système de soins de sante du Nord-Est de l’Ontario et amelioration des soins a domicile Attachments: Home and Community Care Survey to Northerners_EN.pdf; Home and Community Care Survey to Northerners_FR. pdf North East LHIN RLISS du Nord-Est I “‘‘ CAOC I Your Help F’.... —‘ Survey Strengthening Northeastern Ontario’s Health Care System and Enhancing Home and Community-Based Care id! C Finance CS CC EcDv CS CC ?rks&RcOS CC p;rrnDS DC ‘hWk OS CC — Mid-way through our strategic plan, the North East LHIN wants to hear from you on how to continue to strengthen our Northeastern Ontario health care system, with a special focus on home and community-based care needs. We are looking for feedback from fellow Northerners all across the region. Please take a fe minutes to complete the survey and offer your thoughts on how to build a more peoplecentred system that helps Northerners access timely care when and where they need it. th The survey will close at midnight on Tuesday, December 9 You can offer your input in four ways: 1. On-line. Click here. 2. Print and fax or email your survey to us (See attachment). id Completed surveys can be mailed : 555 Oak Street East, 3 Floor, North Bay, ON P1B 8E3 4. Join us for a virtual coffee break on November 18 at 10:00 am for a morning coffee break with North East LHIN CEO Louise Paquette and Geriatrician Dr. Samir Sinha, Ontario’s Seniors Strategy Lead and author of the report, Living Longer, Living Well. During this telephone call, you will learn about regional and provincial strategies to improve home and community care, as well as ideas already shared by Northerners through the survey. To register for the virtual coffee break, click here. Do you have a question or comment for Dr. Sinha or Louise Paquette? Email your question/comment in advance of the Virtual Coffee Break to 3. 11/12/2014 Page 2 of 3 [email protected] All emails received will be forwarded to the Break’s host and as many as possible will be answered to while “on air” on November 18. Nous avoAs besoin de vous! Sondage Renforcement du système de soins de sante du Nord Est de l’Ontario et amelioration des soins a domicile et en milieu communautaire — A mi-parcours de son plan stratégique, le RLISS du Nord-Est souhaite connaltre votre opinion sur Ia facon dont H peut continuer a renforcer notre système de soins de sante du Nord-Est de l’Ontario, en mettant particulièrement l’accent sur les besoins en matière de soins a domicile et en milieu communautaire. Nous cherchons a recueillir les commentaires des residents du Nord dans l’ensemble de Ia region. Veuillez prendre quelques minutes pour répondre au sondage et nous faire part de votre opinion sur Ia facon dont nous pouvons établir un système de soins de sante davantage axe sur les residents du Nord-Est de l’Ontario, qui aide ces derniers a accéder a des soins en temps opportun, au moment et a I’endroit oü ils en ont besoin. Vous avezjusqu’au mardi 1e9 décembre pour répondre au sondage. Vous pouvez nous faire part de vos commentaires de trois facons: 1. Répondez au sondage en ligne. Cliquez ici. 2. lmprimez le sondage et faites-le-nous parvenir par télécopieur ou par courriel (voir l’annexe). 3. Les sondages remplis peuvent être envoyés par courrier : 555, rue Oak Est, North Bay, ON P1B 8E3 4. ioignez-vous a nous dans le cadre d’une pause-café virtuelle qui aura lieu a 10 h le 18 novembre en compagnie de Louise Paquette, chef de Ia direction du RLISS du Nord-Est, et du Dr Samir Sinha, gériatre, responsable de Ia Stratégie pour le bien être des personnes âgées de l’Ontario et auteur du rapport intitulé Vivre bien etplus Iongtemps. Au cours de cet appel, vous en apprendrez plus sur les strategies régionales et provinciales d’amélioration des soins a domicile et en milieu communautaire, ainsi que sur les idées qui ont été communiquées dans le cadre du sondage par les residents du Nord. Pour vous inscrire a Ia pause-café virtuelle, cliguez ici. Avez-vous une question ou un commentaire pour le Dr Sinha ou Louise Paquette? Envoyez vos questions ou vos commentaires par courriel avant Ia pause-café virtuelle a l’adresse [email protected]. Tous les courriels recus seront envoyés a l’animatrice de Ia pause-café, qui tentera de répondre au plus grand nombre d’entre eux pendant l’émission du 18 novembre. 11/12/2014 Page 3 of 3 “As part of our commitment to engage with fellow Northerners on health care, the North East LHIN sends relevant information, both electronically and otherwise, to people living in Northeastern Ontario. The North East LHIN welcomes your thoughts, ideas and comments on the information attached to this email, as well as your input on how we can continue to build a stronger system of care forfellow Northerners. To offer your comments, please click here. If you do not want to continue to receive information from the North East LHIN, simply reply to the email you received stating your intention to opt out and we will remove you from our engagement database. Dans le cadre de notre engagement a consulter nos concitoyens du Nord sur les questions de soins de sante, le RLISS du Nord-Est envoie des renseignements pertinents, par vole électronique et par d’autres moyens, aux residents du Nord-Est de l’Ontario. Le RLISS du Nord-Est aime recevoir vos idées, vos perspectives et vos commentaires relativement aux renseignements joints ace courriel, ainsi que vos commentaires ayant trait a I’établissement d’un système de sante solide pour les residents du Nord. Pour nous transmettre vos commentaires, veuillez cliquer wi Pour ne plus recevoir de renseignements du RLISS du Nord-Est, il suffit de répondre a ce courriel et d’indiquer que vous ne voulez pas recevoir de correspondance a l’avenir. Nous enlèverons vos coordonnées sur notre liste d’envoi. 11/12/2014 North East LH IN Survey Strengthening Northeastern Ontario’s Health Care System and Enhancing Home and Community-Based Care — This short North East LHIN survey is being done to touch-base with fellow Northerners midway through our strategic plan. We are looking for your feedback on how to continue to strengthen our health care system generally, with a special focus on home and community-based care needs. Community-Based Care includes services that support people to live independently, such as meals, transportation, home based-care and social activities. Please take a few minutes to complete this survey and offer your input into building a more peoplecentred Northeastern Ontario health care system that helps Northerners access timely care when and where they need it. Completed surveys can be returned to the North East LHIN by email, fax, or mail: Email: [email protected] Fax: 705-840-0142 Mail: North East LHIN, 555 Oak Street East, North Bay Ontario, P1B 8E3 Demographic Information 1. Name (optional):_____________________________________________________________ 2. Email address (optional):___________________________________________________________ 3. Organization and job title (if applicable):______________________________________________ 4. Community in which you live:___________________________________________________ 5. Do you identify yourself as: (please circle) a. Aboriginal/First Nation/Métis Person b. Francophone c. Other 6. What age bracket do you represent? (please circle) a. Under 25 b. 25-45 c. 46-65 d. 66-75 e. 76-85 f. 86 and over k-’ Ontario Local Health Integration Network North East [HIN Questions (1) What do you think are the greatest challenges facing health care in Northeastern Ontario today? (please rate each from I to 4, with I being greatest) Coordination of programs and services between providers Availability of programs and services Too many agencies providing health services Gaps in services between communities Knowing where to go to receive care in your community Availability of health care supports and services in community Other (please write in): (2) What are the best ways to influence our health care system: (please rate each from I to 4, with I being greatest) Shift services to meet the needs of an aging population Shift the focus of health care away from hospitals and more towards community and home-based care Have services and providers become more integrated and patient-centred Stick to the status quo and keep things the same Tie health care program funding to provider performance Other (please write in): (3) What is the single most important thing that can be done to improve home and community care for you in Northeastern Ontario? (4) Which of the following areas need improvement when it comes to delivering home and community care? (please rate each from I to 4, with I being greatest) Access Referral process Knowing where to go for health care services The criteria for qualifying for a service Availability of services in your community Continuity of the people providing care to you Language and/or cultural barriers to receiving care in your home/community Assessment processes fr Ontario Local Health Integration Network (5) What do you think are the greatest sources of frustration for people who need community and home care service, as well as their familieslunpaid caregivers? (6) What change(s) could be made to address these frustrations andlor build on these successes? (7) What are three ways that providers of home and community care could better meet the needs of individuals and their families/unpaid caregivers? Ontario Local Health Integration Network (8) Are there any innovations or new approaches to care delivery that you know of that could improve home and community care? (9) Are there any other issues that you feel are important to strengthening Northeastern Ontario’s health care system? (10) In your opinion, is the North East Local Health Integration Network making a difference in strengthening health care across the region? If yes, in what way? If no, why not? Ontario Local Health Integration Network