u airways flight information

high priority items
low priority items
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LOOK-UP SCHEDULE/FARES
PROMOTIONS
GUIDE FOR TRAVELERS
The Check Flights function provides a gateway into the Travelocity booking
engine. Customers supply an origin, a destination, a departure and a return time.
The engine returns a list of relevant flights. The form requesting this information
appears on the home page. The form might look like this:
US Airways offers several different kinds of promotions. The home page will allow
customers to get more information about all the promotions, get information
specifically about E-Savers, or look at other current specials. This area of the
page might look like this:
The Web site contains a lot of important information for travelers, including inflight entertainment, terminal maps, and weather. This almanac must be
available, but must not overwhelm the user experience. Customers can easily get
lost in this information. Making it easy to navigate will make it more valueable to
customers. The mechanism for accessing this information from the home page
might look like this:
Origin
more
info
PROMOTIONS
Destination
Departure
January
1
morning
Return
January
1
morning
Guide for Travelers
E-SAVERS
-- select a travel document --
Information about E-Savers
go
our travel guide includesweather, terminal ma ps, andaircraft diagrams
Current E-Savers Promotions
search
This device may be used throughout the site to give customers a means for
accessing travelers guide information.
Enroll in the E-Savers Program
SPECIAL S
LOG INTO DIVIDEND MILES ACCOUNT
A small form allows Divident Miles customers to log into their account. The form
requests the account number and pin. This area of the page also includes a link
to the Dividend Miles enrollment form, and a link to information about the Divident
Miles program. The form might look something like this:
DIVIDEND MILES
$69
Atlanta -> Miami
$69
Atlanta -> Dallas
$69
New York (JFK) -> Pittsburgh
$69
New York (JFK) -> Baltimore
$69
GLOBAL NAVIGATION
?Customer Service
more information...
forgot your PIN? clickhere.
log in
US AIRWAYS GROUPS AND MEETINGS
more information...
?Contact Us
?Fares
?Schedules
?Flight Status
?Dividend Miles
LOOK-UP FLIGHT STATUS (FLIFO)
?Reservations
Customers supply a flight number, and the system returns the current flight
status. To help customers understand "flight status," the form includes the
verbiage "arrival time" and "departure time." The form might look like this:
Arrival Time
Departure Time
Status
The home page will include a link to US Airways corporate information.
?Home
US AIRWAYS VACATIONS
program information
CORPORATE INFORMATION
more specials...
enro l l
Account #
PIN
Washington, DC -> Atlanta
go
SERVICES
We recommend that US Airways spell out value proposition, particularly when
services use common words like "express" or "shuttle." The home page must
contain some messaging to help customers understand the value US Airways
provides in its services. We recommend that US Airways uses no more than six
items. This messaging could take the form:
flight number
LINK TO BOOKING ENGINE
The home page must also include a link to the booking engine. In the future,
depending on the technology, we could eliminate the link from the home page.
Customers would move to the booking engine from the schedule and fare look-up
applications.
?
?
?
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Economical travel on MetroJet
Flexible schedules on US Airways Express
Luxurious comfort on US Airways Shuttle
Speedy delivery with CargoWorks
Global Navigation must be scalable to accommodate
some new tools. We recommend, however, limiting
this area to essential items (like Customer Service
and Contact Us) and travel tools (like Look Up
Schedules).
if.com.au
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