Position Description

Position Description
Role:
Community Bus Driver / Aged Services Assistant - Casual
Department/Section:
Community Development/ Aged and Disability Services
Reports to:
Community Transport Coordinator
WORKING AT MOSMAN COUNCIL
Members of the Mosman Council staff team are expected to be:

Ethical

Excellent communicators

Committed to customer service

Technically and professionally competent, with a pride in keeping their knowledge current

Focussed on solutions

Team players
MAIN PURPOSE
The main purpose of this position is to provide safe, careful and responsible transport to older
people, people who are frail, younger people with a disability and their carers. In addition, operational
assistance to other services within the Aged & Disability Services section may be required.
The position has no staff supervision responsibilities and is accountable through the Community
Transport Coordinator to the Aged & Disability Development Officer. A Light Rigid (LR) Drivers
Licence and a Transport for NSW Drivers’ Authority are essential as well as experience driving a
manual 20 seat Coaster bus. Council also has an 11 seat Toyota Hiace bus. Experience and affinity
with older people and younger people with a disability is a must as well as a friendly manner and
willingness to assist people.
Some judgement and problem solving skills are required in case emergency or unexpected situations
arise. The ability to work in a team or alone while managing set tasks is very important as are high
level interpersonal and teamwork skills to ensure quality customer service.
KEY RESPONSIBILITIES
COMMUNITY TRANSPORT:
1. In consultation with the Community Transport Coordinator, provide community transport bus
services, activities and programs for:
Older people, frail older people, younger people with a disability and their carers who live in
the Mosman community.
Children and young people during school holidays.
Other Council related activities as required.
2. Assist clients during outings, activities or programs and at all times provide courteous, caring
customer service.
3. Monitor the safety of clients at all times and report any concerns to the Community Transport
Coordinator.
4. Ensure that the Community Buses are kept clean and tidy at all times and that fuel levels are
maintained.
5. Undertake and record daily and weekly vehicle checks and notify the Community Transport
Coordinator of any concerns, maintenance and/or repairs needed.
6. Keep relevant logs and statistics as required.
7. Continue staff development and training to enhance service delivery.
AGED & DISABILITY SERVICES:
1. Provide support to other functions of the Aged and Disability Services Section as directed by the
Team Leader/Supervisor or Manager as follows:
Work closely with the Seniors Activities Coordinator in the smooth operation of the Seniors
Centre.
Assist with the set-up and operation of various activities within the Seniors Centre, ensuring
correct WH&S guidelines are followed.
Maintain a tidy and welcoming environment at all times.
Provide excellent customer service and interact appropriately with clients at all times.
OTHER DUTIES
1. Other duties may be allocated by the Supervisor or Manager. These will be in accordance with
the employee’s range of skills, competence, training and /or experience.
2. Ensure all work is carried out in accordance with legislative, industrial and Council policy
requirements and standards in the areas of EEO and WH&S. Please refer to the WH&S
responsibilities, performance measures and authority of employees.
3. Promptly and accurately register and record all corporate related correspondence and
documentation including emails into Council's electronic Corporate Information Management
System (DataWorks).
Position Description: Community Bus Driver / Aged Services Assistant - Casual
SKILLS AND COMPETENCIES
ESSENTIAL
Class LR Drivers’ Licence or higher
Public Vehicle Drivers Authority
Clean RTA Driver Record
Demonstrated experience in driving a 20 seat or larger manual bus
Demonstrated experience with, or a good understanding of, the needs of older people and
younger people with a disability.
Very good interpersonal and communication skills especially with older people.
Good levels of physical fitness
Ability to assist with the setting up of activities and facilities.
Ability to use initiative
Ethical
Focussed on solutions
A strong team orientation
Methodical and accurate work manner
Good organisational skills
Ability to meet deadlines and work under pressure
Computer proficiency with Windows applications together with keyboard and word processing
skills with good levels of accuracy.
Demonstrated commitment to quality customer service.
Understanding of WHS issues in the workplace and EEO principles
Able to satisfy the requirements of the Commissioner for Children and Children and Young
People Act 1998, Employment Screening Provisions.
Provision of disclosure stating that you are not a prohibited person under the Child Protection
(Prohibited Employment) Act 1998.
Willingness to undergo a National Criminal Record Check and driving assessment.
DESIRABLE
First aid qualification or willingness to attend relevant training to become accredited.
Experience driving a bus with a wheelchair hoist.
Experience working with volunteers.
Knowledge of Local Government
Position Description: Community Bus Driver / Aged Services Assistant - Casual
SELECTION CRITERIA (key points to be addressed in the application)
Class LR Licence
Public Vehicle Driver Authority
RTA Driving Record
Experience driving a manual 20 seat or larger bus.
Experience transporting frail older people and younger people with a disability.
Good organisational skills including a methodical and accurate work manner.
Position Description: Community Bus Driver / Aged Services Assistant - Casual
Conditions of Employment
Mosman Council operates under the Local Government (State) Award and the Mosman Council
Enterprise Agreement.
Hours:
Casual as required period across a 7 day spread of hours
Status:
Casual
Qualifications:
Class LR Drivers Licence; Public Vehicle Drivers Authority
Commencing
Salary / Range:
Group C Council Salary System plus Superannuation
Band 1, Level 3
Position Approved By:
Director Community Development
Approved Date:
February 2014
Entitlement to work in Australia and evidence of qualifications for the position
Council’s recruitment procedure requires applicants to supply evidence of their entitlement to work in
Australia. Provision of a passport or birth certificate at the interview stage is necessary. Evidence of
formal qualifications will also be required at the interview stage e.g. original or endorsed copies of
certificates.
To assist in the application process please refer to the information on the Council website and
address the selection criteria contained in this Position Description.
http://www.mosman.nsw.gov.au/council/employment
Please note:
This position has been classified as requiring a disclosure and is subject to Employment Screening
by the Commission for Children and Young People Act 1998. False disclosure is an offence and can
result in termination.
Position Description: Community Bus Driver / Aged Services Assistant - Casual