Cisco dévoile une nouvelle solution TelePresence permettant de

INFORMATION PRESSE
Cisco France
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Véronique Jaffro – [email protected]
Alexis Noal – [email protected]
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Tel : 01 46 05 87 87
Cisco dévoile une nouvelle solution TelePresence permettant de
connecter plusieurs sites en temps réel
•
De nouvelles fonctionnalités permettent désormais de connecter plusieurs
systèmes de TelePresence de Cisco qu’ils soient internes ou externes à
l’entreprise.
•
Grâce à différents outils collaboratifs (en utilisant une caméra haute résolution
pour les documents ou en branchant un ordinateur portable), TelePresence offre
la possibilité de partager des documents, des images et des objets avec
l’ensemble des systèmes connectés et sans intervention des utilisateurs.
•
La nouvelle solution Cisco TelePresence Virtual Agent permet d’intégrer le
système Cisco TelePresence 1000 à un seul écran avec Cisco Unified Contact
Center Express.
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Cisco Unveils New TelePresence Solutions to Connect
Multiple Locations and Organizations in Real-Time Collaborative
Meetings
Cisco to Demonstrate First Secure B2B, Multipoint TelePresence Meeting in
Collaboration with T-Systems, a Division of Deutsche Telekom, at CeBIT 2007
Hannover, Germany (CeBIT 2007) – March 16, 2007 – Cisco today announced a set
of new technologies that extend the capabilities of the Cisco TelePresence meeting solution to
enable virtual meetings in multiple locations at one time and to provide businesses with the
freedom to organize meetings with customers or partners outside the corporate firewall.
Cisco is also introducing a number of solutions that will create a more collaborative meeting
environment, including innovative tools that simplify how meeting participants share
documents, objects and images over TelePresence and engage with a virtual agent for
customer care.
Cisco also announced that Regus Group plc, the world’s leading provider of pioneering
workplace solutions, has selected Cisco technology to provide the first public TelePresence
service (http://newsroom.cisco.com/dlls/2007/prod_031607b.html).
Multiple Locations
A major step in the evolution of Cisco’s TelePresence experience is the ability to
connect to multiple locations during a single virtual meeting. Cisco’s new TelePresence
Multipoint Switch, which supports up to 36 separate physical locations, enables businesses to
invite meeting participants and content experts to the virtual table at the push of a button,
regardless of location. Depending on user preferences, meeting participants who speak are
displayed either by entire location or by individual screens.
Multiple Organizations
With today’s announcement, Cisco is also expanding the TelePresence Experience
beyond the corporate firewall to enable organizations to establish inter-company meetings via
the Cisco Secure Business to Business TelePresence technology. Now, in addition to holding
meetings within an organization, sales teams, executives and other meeting organizers will be
able to hold virtual meetings with customers and partners with the same ease as internal
meetings, decreasing the time it takes to make critical business decisions while reducing
travel expenses for all parties involved.
Multiple Documents, Applications and Objects
The ability to showcase new products or share presentations in a virtual meeting
environment is key to enabling a truly collaborative meeting experience. With the new Cisco
Auto-Collaborate capability, meeting participants can easily share files, physical documents
and objects over TelePresence using collaboration tools such as a high-definition document
camera or simply by plugging in a laptop computer. This unique Cisco innovation projects
images from the most recently activated device to all rooms in the meeting automatically,
without user intervention in a completely plug-and-play fashion.
Multiple branch customer care
Additionally, Cisco is taking the TelePresence solution to the contact center
environment with the introduction of Cisco TelePresence Virtual Agent, a new solution that
integrates the single-screen Cisco TelePresence 1000 with Cisco Unified Contact Center
Express. This new solution helps enable skilled sales or technical personnel to be virtually
deployed in real time for more effective and productive customer contact, taking advantage of
advanced call center scheduling capabilities. These experts can now interact with customers
across multiple remote branch locations on demand, without the need to travel to branches.
Cisco also announced support for third-party video conferencing solutions based on the
H.323 standard to take advantage of existing investments while realizing the benefits of the
Cisco TelePresence experience.
Customer Adoption
National Lambda Rail, Inc is also deploying multiple Cisco TelePresence facilities:
"In working with research groups at significant academic institutions throughout the
US, we recognized that research can be better facilitated and enhanced by direct face to face
discussion between geographically distant teams," commented Tom West, President and CEO
of National Lambda Rail, Inc. "We are enabling member institutions and regional networks to
deploy multiple Cisco TelePresence facilities to take advantage of the full reach of our
network to support this process amongst the academic community."
Services and Partners
Lastly, Cisco Services is introducing Cisco TelePresence Select Operate Service, which
provides customers and partners with remote monitoring and management of their network,
Unified Communications and TelePresence solutions. An optional service offered in
conjunction with Cisco TelePresence Select Operate Service is the Cisco TelePresence
Remote Assistance Service, which provides real-time administrative support.
Cisco TelePresence Authorized Technology Provider (ATP) Partners are trained and
authorized to design, deploy and support the Cisco TelePresence Meeting Solution.
“We are demonstrating a highly innovative global solution at CeBIT 2007, by
supporting the first public demonstration of the Cisco Multipoint TelePresence solution,”
commented Ulrich Kemp, CEO of T-Systems, a Cisco TelePresence ATP Program Partner.
“Our expertise in global IP networking and understanding of quality-of-service
implementations helps T-Systems provide strategic support for organizations who want to roll
out multisite TelePresence deployments around the world.”
The Cisco TelePresence Meeting Solution is best delivered over a Cisco-certified
TelePresence network connection, which takes advantage of Cisco Internet Protocol NextGeneration Network architecture and innovative technology, such as the Cisco Carrier
Routing System and the Cisco XR 12000 series to deliver the most scalable and secure
solution. Cisco TelePresence-certified network service providers work to ensure that
businesses get the lifelike communications experience they demand for global collaboration.
A number of leading providers around the world, including AT&T, BT, Deutsche Telekom,
NTT, and Verizon Business have announced trials of the Cisco TelePresence meeting solution
and have indicated plans to incorporate Cisco TelePresence into their service portfolios.
“These new enhancements move TelePresence beyond the four- to twelve-person
meeting solution to a new range of applications that help scale businesses and their teams.
This demonstrates how Cisco is continuing to shape the industry with unique innovations that
work over existing enterprise and service provider networks without the need for separate
overlay networks,” said Marthin De Beer, senior vice president, Emerging Markets
Technology Group for Cisco. “With these new features, Cisco is the only vendor with the
expertise and technology to deliver inter-company TelePresence meetings with simplicity and
security in an end-to-end architectural approach.”
Cisco TelePresence represents the industry’s only virtual meeting solution delivering
1080p high-definition life-size images, spatial audio, and plug-and-play collaborative tools.
By reducing training requirements to a minimal level, Cisco has made TelePresence as easy to
use as placing a phone call and scheduling as simple as organising a meeting on a group
calendar.
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