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www.lighthouse.fr Caisse d’Epargne needed to differentiate itself in an extremely competitive banking market. A critical task was to understand the core values of Caisse d’Epargne and their differentiating elements in order to define a new brand essence that would both fit the history of the brand and its future. One of the challenges was then to instill a sense of a positive, shared culture among all employees to turn the new brand essence into reality. Actions In order to create the new brand essence, we developed a thorough understanding of the brand and its development strategy by conducting a series of interview with key stakeholders and analyzing the bank market. We pinpointed the messages that the new brand essence should stand for and proposed a plan in order to modernize the visual identity of la Caisse d’Epargne. Results ce Tasks rien Caisse d’Epargne, a leading French bank founded in 1818 and composed of 17 Caisses Régionales, wanted to define & challenge its current leading concept, and build a strong brand platform for the future. Caisse d’Epargne was also questioning its long lasting visual identity in order to modernize it. The last logo change dated over 25 years. ce B ide rand nt ity 360° Approach qu ity Implementation guidelines ork xpe Situation 2. E n se es rm d an tfo Br pla d Bran nce rie e xp e 5. E Defining the brand essence for a leading French bank 1 y eg 3. N et w Client since 2013 t tra .S Sele c app ted Bra n lica tion d s Caisse d’Epargne 4. System Strategy Value Disciplines Model Environmental Assessment Consumer Profiling & Segmentation Branding Brand Strategy Brand Identity Brand Platform Brand Experience Communication Global Communication Strategy & Platform Holistic Approach (including social media) Business Development Sponsorship Co-Branding Licensing We defined Caisse d’Epargne new brand leading concept: “Réinvente Votre Banque avec Audace Depuis 1818” (Reinvent Your Bank with Boldness Since 1818) and brought it to life with an aspirational brand book and a brand movie. Contact [email protected] Lighthouse - 25 Rue du Bois de Boulogne - F-92200 Neuilly-sur-Seine - +33 1 46 37 70 85 / +33 6 82 82 28 83