media key facts - MediaSpecs Hot News
Transcription
media key facts - MediaSpecs Hot News
media key facts 2014 Rue du Moulin à Papier - 55 - Papiermolenstraat | Bruxelles - 1160 - Brussel Tel +32 (0)2 663 51 11 | [email protected] content Dentsu Aegis Network Belgium _______________________ 5 Economy & Demography ____________________________ 9 Media Spend _____________________________________ 19 Plurimedia Facts __________________________________ 25 Television _______________________________________ 37 Radio __________________________________________ 53 Cinema _________________________________________ 61 Newspapers _____________________________________ 67 Magazines _______________________________________ 75 Free Regional Press _______________________________ 85 Out of Home ____________________________________ 91 Internet _______________________________________ 107 Social Media ___________________________________ 121 On Line Search __________________________________ 129 iDTV __________________________________________ 143 Mobile ________________________________________ 149 Live Communication ______________________________ 155 Grand Duchy of Luxembourg _______________________ 159 Media Jargon ___________________________________ 171 Media Studies __________________________________ 187 Useful Addresses ________________________________ 197 dentsu aegis network belgium dentsu aegis network belgium Carat & Vizeum are the media agencies belonging to Dentsu Aegis Network Belgium. Responsible Publisher : Anne Bataille (CEO, Dentsu Aegis Network Belgium) Editorial Team : Alessandro Asproni (Out of Home - Cinema), Kristof Basaensen (Live Communicaon), Claire Berge (Lay-out), Dany Dernoncourt (Media Spend), Philippe Geurts (Print), Gauthier Piret (Television, iDTV, Radio), Quenn Pirlot & Jonathan Sichem (Social), Michael Vandenvelde (Search), Nicolas Vanderseypen (Internet), Mahieu Vercruysse (Mobile), special thanks to Laurent Friob (Luxembourg) DENTSU AEGIS NETWORK BELGIUM Rue du Moulin à Papier - 55 - Papiermolenstraat | Bruxelles - 1160 - Brussel Tel : 02 663 51 11 - Fax : 02 663 51 09 Anne Bataille : Chief Execuve Officer www.dentsuaegisnetwork.com 7 dentsu aegis network belgium BELGIUM A company of 180 people to cope with the evoluon of media communicaons Innovaon through consumer centric strategies 8 economy & demography economy & demography EUROPE Spend Breakdown by Media 2009-2013 40% 2009 34,1% 2010 2011 2012 2013 30% 22,8% 19,3% 20% 10,7% 10% 6,6% 5,7% 0,8% 0% Television Newspapers Magazines Radio Cinema Outdoor Internet Total 2013 : 99,74 billion € Source : Dentsu Aegis Network esmates - Mars 2014 Europe 16 countries (Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK) 11 economy & demography BELGIAN DEMOGRAPHY Basic Data (source fgov.be/CIM) Total population Number of households Number of persons per household Total population 12 years and + 11.132.269 inhabitants 4.929.744 households 2,3 ind. / household 9.521.809 inhabitants Linguisc Breakdown Flanders Brussels (new CIM) Wallonia 56,1% 11,9% 32,0% Dutch speaking French speaking German speaking 56% 44% 0,6% Nielsen Regions (Populaon 12 years and +) Reference period : 2013 12 I 2.293.081 II III Du 3.049.687 125.708 III Fr 1.008.635 IV 1.465.967 V 1.578.732 economy & demography (In '000) Total GENDER Men Women PRP AGE 12 to 14 15 to 24 25 to 34 35 to 44 45 to 54 55 and + SOCIAL GROUPS* 1 + 2 (higher) 3 + 4 (medium +) 5 + 6 (medium -) 7 + 8 (lower) EDUCATIONAL LEVEL OF THE INTERVIEWED PERSON Primary General lower sec.& prof. General higher sec.& prof. Vocational high High. non university University PROFESSIONAL OCCUPATION (of the interviewed person) With Without PRESENCE OF CHILDREN (- 15 years old) With Without HABITAT 5 Main Centers 43 Urban localities Small locations Rural locations 2013 9.522 100% 4.641 4.881 5.696 49% 51% 60% 368 1.324 1.419 1.508 1.615 3.288 4% 14% 15% 16% 17% 35% 2.671 2.107 2.432 2.263 28% 22% 26% 24% 1.430 1.849 2.627 944 1.600 1.072 16% 20% 27% 10% 17% 10% 4.508 5.014 47% 53% 2.877 6.645 30% 70% 2.795 2.060 2.233 2.434 29% 22% 23% 26% * Some individuals have not been rated in social groups by lack of informaon. Source : CIM ‘12-’13 13 economy & demography 2013 in ('000) Nielsen I + II + III (Du) Total 100% 5.468 GENDER Men 49% 2.693 Women 51% 2.776 PRP 3.258 60% AGE 12 to 14 206 4% 15 to 24 727 13% 25 to 34 14% 779 35 to 44 15% 844 45 to 54 32% 1.744 55 and + 21% 1.169 SOCIAL GROUPS* 1 + 2 (higher) 1.525 28% 3 + 4 (medium +) 1.193 22% 5 + 6 (medium -) 26% 1.410 7 + 8 (lower) 24% 1.310 EDUCATIONAL LEVEL (of the interviewed person) Primary 16% 865 General lower sec.& prof. 18% 975 General higher sec.& prof. 28% 1.535 Vocational High 11% 579 High. non university 17% 917 University 598 11% PROFESSIONAL OCCUPATION (of the interviewed person) With 50% 2.709 Without 50% 2.760 PRESENCE OF CHILDREN (- 15 years old) With 1.637 30% Without 3.831 70% HABITAT 5 Main Centers 20% 1.072 43 Urban localities 25% 1.359 Small locations 28% 1.524 Rural locations 1.513 28% Nielsen III (Fr) + IV +V 100% 4.053 1.948 2.105 2.439 48% 52% 60% 162 598 4% 15% 16% 16% 31% 19% 639 664 1.237 754 1.146 914 1.022 953 28% 23% 25% 24% 565 875 1.092 365 683 473 10% 16% 20% 7% 12% 9% 1.799 2.254 44% 56% 1.240 2.814 31% 69% 1.723 701 709 920 43% 17% 17% 23% * Some individuals have not been rated in social groups by lack of informaon. Source : CIM ‘12-’13 14 economy & demography The Populaon... POPULATION Belgian and foreign population of 12 years and + % 9.521.810 100,0% 617.010 6,5% Residents in Flanders 5.342.770 56,1% Residents in Brussels 1.134.340 11,9% Residents in Wallonia 3.044.700 32,0% Foreigners of 12 years and + Source : CIM ‘12-’13 With child. Active -15 years old Affinity index (avg = 100) Population '000 % of the pop. Antwerpen 1.540 16% 106 108 Oost Vlaanderen 1.264 13% 99 98 West Vlaanderen 1.029 11% 94 105 Brabant Du 946 10% 97 115 Limburg 744 8% 96 101 Brussels 19 954 10% 100 93 1.135 12% 105 88 Liège 934 10% 96 88 Namur 412 4% 97 100 Brabant Fr 331 3% 103 103 232 9.522 2% 106 110 PROVINCE Hainaut Luxembourg Total 100% The Province of Luxembourg and Brabant Fr account for lile in terms of populaon figures, yet there is a much higher presence of children compared to the relave populaon rao. Though some Flemish provinces are somewhat short in terms of number of children compared to Walloon provinces, the overall rate of acvity is higher in the Flemish provinces. 15 economy & demography ... The End of a Stereotype ... (in '000) PRP (person responsible of purchase) With a prof. activity PRI (person responsible of income) CIM 1980 Men Women 272 3.321 CIM 2013 Men Women 1.917 3.779 8% 92% 34% 66% 2.521 1.200 2.482 2.026 68% 32% 55% 45% 2.947 83% 603 17% 3.282 67% 1.648 33% 1980 = 100 Men Women 705 114 98 169 111 273 Source : CIM Consumer Status Over the past 25 years a number of trends, important to markeng professionals, have clearly emerged. One of them is the higher proporon of male PRP's, not so much for a cultural reason but mostly due to an increasing number of single people. The proporon of working women is sll increasing, which influences the number of female heads of family. The Belgian populaon has aged since 1982, though it now seems to be stabilizing. AGES 1972 1982 2009-2010 2010-2011 2011-2012 2012-2013 12 - 14 y.o. n.a. n.a. 3,9% 3,9% 3,9% 3,9% 15 - 24 y.o. 19,1% 20,2% 14,0% 14,0% 14,0% 13,9% 25 - 44 y.o. 33,5% 33,2% 31,6% 31,3% 30,9% 30,7% 45 - 64 y.o. 29,8% 28,6% 30,8% 31,1% 31,3% 31,3% 65 y.o. and + 17,5% 18,0% 19,7% 19,7% 19,9% 20,2% Source : CIM 16 economy & demography ... Electronic Equipment % of individuals living in a household that owns : at least one TV set CIM 2010 2011 2012 1990 - 15+ 12+ 12+ 12+ 97% cable TV a video recorder two television sets or more a decoder a satellite dish 91% 39% 11% n.a. n.a. video on demand programs on demand a fixed phone a GSM / mobilephone (with or without internet access) mobilephone with internet access n.a. n.a. 82% n.a. n.a. teletext a computer a portable computer internet connexion (at home or outside) wifi n.a. 14% n.a. n.a. n.a. a DVD player a portable DVD player a game console a video camera a home cinema n.a. n.a. n.a. n.a. n.a. 98% 96% 58% 43% 41% 99% 84% 50% 43% 53% 99% 82% 46% 43% 63% 11% 10% 6% 75% 87% n.a. 11% 16% 9% 74% 87% 12% 19% 11% 69% 87% 86% 78% 49% 69% 15% 87% 77% 55% 71% 18% 86% 80% 60% 74% 34% 51% 17% 35% 30% 39% 52% 17% 39% 31% 45% 58% 18% 40% 31% 10% 16% 9% Source : CIM Due to methodological issues, there are no updated data for the CIM 2012-2013 17 media spend media spend 3.704,5 2009 3.609,0 2008 3.588,9 2007 3.467,4 3.170,5 2006 3.164,4 2005 + 2,6% 3.088,7 2004 2.863,9 2.387,4 2003 2.298,7 2002 2.137,5 1.933,4 Belgium : Media Spend Evoluon 2010 2011 2012 2013 Source : MDB Nielsen Media Spend per Economical Sector - 2013 House & Office equipment 4,4% Health, Well-being 2,1% House & Office maintenance 2,3% Others 1,9% Culture, Tourism, Leisure, Sport 25,0% Beauty, Hygiene 6,9% Clothes 1,6% Telecom 4,7% Transport 10,6% Distribution 16,4% Services 12,1% Food 12,0% Source : MDB Nielsen 21 media spend Media Spend by Media 2009-2013 - Belgium Total investments 50% 2009 2010 2011 2012 2013 39,4% 40% 2009 3.170,5 millions € 2010 3.467,4 millions € 2011 3.588,9 millions € 2012 3.609,0 millions € 2013 3.704,5 millions € 30% 21,7% 20% 13,1% 10% 8,5% 7,0% 6,0% 3,4% 1,0% 0% Television Radio Cinema Dailies Magazines Outdoor Free Reg Press Internet Source : MDB Nielsen Top 20 Adverser Groups 2013 (‘000 €) Inv. '12 Inv. '13 1 PROCTER & GAMBLE BENELUX 125.636.957 107.239.785 -15% 2 UNILEVER 101.380.192 78.456.424 -23% 3 D'IETEREN GROUP 63.747.264 69.166.565 9% 4 PSA PEUGEOT CITROEN 58.066.680 60.417.036 4% 5 COCA-COLA BELGIUM-LUXEMBOURG 51.780.417 59.972.163 16% 6 RECKITT & BENCKISER 46.347.571 58.246.303 26% 7 BELGACOM GROUP 57.223.052 53.270.299 -7% 8 L'OREAL GROUP 52.135.361 53.058.375 2% 9 VLAAMSE MEDIA MAATSCHAPPIJ 48.122.949 52.219.722 9% 10 COLRUYT GROUP 31.388.380 38.651.885 23% 11 LIDL & CO 38.139.242 38.282.017 0% 12 RENAULT-NISSAN ALLIANCE 42.088.162 36.756.484 -13% 13 LOTERIE NATIONALE 34.033.379 36.472.143 7% 14 MONDELEZ INTERNATIONAL 35.324.279 35.597.174 1% 15 COMMUNAUTES ET REGIONS 32.016.784 35.395.133 11% 16 ROULARTA MEDIA GROUP 32.923.888 33.905.226 3% 17 BNP-PARIBAS 23.478.763 33.454.067 42% 18 DE PERSGROEP 32.535.541 32.734.118 1% 19 GENERAL MOTORS CORP. 25.620.898 31.541.130 23% 20 CORELIO GROEP 28.564.552 30.993.498 9% 22 Evolution Source : MDB Nielsen Ranking without Reg.Sales point Advertiser group media spend Spend Breakdown by Media 2013 : Belgium Cinema 1,0% Internet 6,0% Outdoor 8,5% Television 39,4% Radio 13,1% Free regional press 3,4% 3.704,46 millions € Magazines 7,0% Dailies 21,7% Source : MDB Nielsen Top 20 Brands 2013 (‘000 €) 1 LIDL Inv. '12 Inv. '13 Evolution 26.890.319 38.139.242 42% 2 PEUGEOT 30.292.921 29.209.336 -4% 3 CITROEN 26.441.637 27.899.243 6% 4 MOBISTAR 26.292.176 27.882.194 6% 5 TELENET 31.678.910 27.488.997 -13% 6 BELGACOM 34.872.403 25.565.609 -27% 7 DELHAIZE 29.280.432 25.041.125 -14% 8 MERCEDES - BENZ 18.683.429 24.584.038 32% 9 VOO 24.141.902 24.343.955 1% 10 VW 25.894.515 22.199.652 -14% 11 RENAULT 23.197.666 20.835.448 -10% 12 BNP PARIBAS FORTIS 16.823.254 19.710.417 17% 13 OPEL 16.434.555 18.877.538 15% 14 COLRUYT 15.912.913 17.472.890 10% 15 BELFIUS (2011 DEXIA) 13.318.068 17.226.421 29% 16 MEDIAMARKT 10.822.208 16.722.353 55% 17 NISSAN 16.648.698 16.553.885 -1% 18 KNORR 16.097.461 16.310.310 1% 19 SAMSUNG 12.453.575 16.298.412 31% 20 COCA-COLA 14.891.795 16.155.034 8% Source : MDB Nielsen Ranking without Reg. MDB codes Brand 23 media spend Inflaon Media cost evolution vs year-1 : Belgium without GDL Dailies Magazines Outdoor Television Radio Internet Cinema ALL MEDIA Consumption inflation 2011 106,7 102,9 104,1 101,9 99,7 101,3 103,2 103,1 103,5 TARIFF 2012 2013 101,6 102,0 103,7 102,0 104,7 104,5 103,0 103,2 102,0 100,1 102,0 99,6 103,1 107,3 102,7 103,1 102,5 102,4 2014* 102,3 100,8 103,5 104,0 103,0 93,1 102,2 102,5 100,8 2010 98,4 103,5 96,5 101,2 102,7 107,6 103,4 101,2 101,5 2011 101,3 116,0 102,6 106,9 104,3 101,3 99,3 105,1 103,5 c/000 2012 101,9 105,6 102,1 104,0 103,0 102,0 99,0 103,2 102,5 2013 96,7 104,4 101,2 102,7 99,7 99,6 98,8 100,9 102,4 2014* 107,2 104,5 103,5 103,0 103,0 93,1 112,1 103,6 100,8 Source : CIM 2012-2013 - Rates 2014 - Base 15+ except Print 12+ * Estimation Calculaon of the Inflaon per Media : Dailies method : Tariff : evoluon of the sum of the average day price of all individuals newspapers (NP+Metro nl/fr+De Tijd & L'Echo) versus year-1. Size : 1/1 FC. C/000 : the tariff divided by the nbr of contacts 12+ on the CIM y-1. for instance : rates 2014 / Contacts CIM 2013 (Paper+PDF) versus rates '13/Contacts CIM 2012 based on the same selecon . Magazines method : Tariff : evoluon of the sum of the price 1/1 FC of the same tles included in the CIM study versus year-1. C/000 : the tariff divided by the number of contacts 12+ on the CIM y-1. for instance : Rates 2014 / Contacts CIM 2013 (Paper+PDF) vs rates ‘13/Contacts CIM 2012 based on the same selecon. Outdoor method : Tariff : based on the cost/side of the main outdoor networks (2m², 8m², 10m², 16m², 20m², 36m²) versus year-1. C/000 : based on the contacts 12+ (CIM) of the main naonal outdoor networks (2m², 8m², 10m², 16m², 20m², 36m²) versus year-1. Television method : Tariff : Average tariff of break (5PM-11PM) from : VTM; 2BE; VT4; VijfTV; Vitaya and TL-TVI; Club RTL; Plug RTL; La1; La2; AB3; Weighted by the market share of the channel and 41% South / 59% North. C/000 : average C/000 of a break on those channels (5PM-11PM) weighted by the market share and N/S. All data in Live+6 without Guest. Radio method : Tariff : average Tariff of a break (6:30AM-6:30PM) from: JoeFM; MNM; Studo Brussel; Q-Music; Radio1; Radio2; Top Radio; Club FM; Nostalgie NL; Bel RTL; Fun Radio; La Première; Musiq3; NRJ; Contact FR; NostalgieNL; Vivacité; Classic21; Pure FM; Twizz. Weighted by the GRP Share of the channel and 41% South / 59% North. C/000 : Average C/000 (break based) on those channels weighted by the GRP share and 41% South/59% North. Internet method : Pre 2012 : official UMA figures. 2013 & 2014 Esmaons (Tariff C/000): evoluon of the CPM of the classic formats (Medium Rectangle, Leaderboard, Skyscraper, Halfpage, Overlayers, 3Ad) sold by the main sales houses (BeWeb, Corelio, HiMedia, PebbleMedia, De Persgroep, Rossel, TrustMedia, Roularta, MSN, Skynet) versus year -1. This is only reserved-based media - the inflaon does not apply to self-served media (RTB, social media, SEM). Cinema method : Tariff : based on the media cost of a 30'' spot / 1 week / index 100% / naonal coverage (versus year-1). C/000 : based on the contacts 12+ (CIM) for a 30'' spot / 1 week / index 100% / naonal coverage (versus year-1). 24 plurimedia facts plurimedia facts Dailies & Magazines Dailies IPM La Derni ère Heure / Les Sports La Li bre Bel gi que PERSGROEP ADVERTISING De Morgen Het La a ts te Ni euws ROSSEL ADVERTISING MediaHuis Connect Grenz Echo Le Soi r Sud Pres s e De Standa a rd Ga zet va n Antwerpen Het Bel a ng va n Li mburg MASS MEDIA TRANSIT TRUSTMEDIA ROULARTA LOCAL MEDIA Het Ni euws bl a d / De Gentena a r Joba t L'Aveni r De Ti jd L'Echo Metro De Kra nt va n Wes t-Vl a a nderen De Zonda g Magazines - Dailies specials Free Regional Press Courri er i nterna ti ona l DH/Red La DH du Di ma nche La Li bre Momento Da g Al l ema a l /Expres s Li bre Es s enti el l e Pa ri s Ma tch Tél é DH De Morgen Ma ga zi ne De Morgen Ma ga zi ne Del uxe Goed Gevoel 7 Di ma nche Groupe Vl a n Le Soi r - Vi ctoi re Rondom Ni na TV-Fa mi l i e/Bl i k Zone Ma ga zi nes Le Soi r Ma ga zi ne TV News Ci tta De Ma rkt De Standa a rd Ma ga zi ne De Sta nda a rd Weekbl a d Deuzi o Metro Del uxe Mon Argent/Netto Ha l l o Het Ni euws bl a d Ma ga zi ne Jet Ma ga zi ne Proxyma g Sji ek Rétro/Di t Wa s Sa ba to Du/FR Joepi e Fa n De Streekkra nt/Weekkra nt Steps Ci ty Ma ga zi ne Extra Net ('tFontei ntje, Het Steps Del uxe Gouden Bl a d, Ta m Ta m, de Wewi jzer,…) 27 plurimedia facts Magazines Magazines CUSTOM REGIE (A)wa y Gui des Mi chel i n 3 Sui s s es (ca ta l ogue) KBC Gra ppa Ma ga zi ne Abel a g Opti ma Ca pi ta l Ana l ys es (Pui l a etco Dewa a y) Ra bo Ma ga zi ne Be TV ma ga zi ne RSC Anderl echt Footpeopl e Bel fi us Ma ga zi ne EDITION Archi & Deco (gui de) VENTURES Art & Décora ti on Gui de Res ta ura nts Hi gh Li fe de Bel gi que Artexi s (Art Brus s el s & Eura nti ca ) Li fes tyl e 50+ Brus s el s Ma g C'es t du Bel ge Lobby Pa rents El l e à ta bl e El l e Bel gi que / El l e Bel gi ë Pa rents Sa nté Pha rma s s i s ta nte / Fa rma s s i s tente El l e Décora ti on / El l e Wonen Pl a y Gol f El l e Sa nté / El l e Gezondhei d F1 Ma ga zi ne Pl a y Tenni s Ps ychol ogi es Ma ga zi ne (Du/Fr) Gentl ema n (Du/Fr) GG : Gl oba l gui de Publ i c Bel gi que The Zoute Pa per Gui de Fa s hi on a nd Bea uty PRODUPRESS IP PRESS CHARLIE MIKE PERSGROEP ADVERTISING MEDIAHUIS 28 Acti ef Wonen/Deco Idées Autogi ds Moni teur Automobi l e Pneu / Ba nden AutoWerel d Tes tboek Gui de d'Acha t / KoopWi jzer Mi l es (Du/Fr) Tu Bâ ti s , Je Rénove/ Beter VerBouwen Autoweek Vl a a nderen Ba ha montes Pri mo TV Gi ds Ps yche & Brei n Ci né Tél é Revue Tel epro Eos Ma ga zi ne Foodpri nt Tél és ta r Top Sa nté Gra nde (Du) Touri ng Expl orer (Du/Fr) M Bel gi que Wa w Pa s s i e voor voetba l Audi Ma ga zi ne Boza r Expo Ma na ger Ma ga zi ne Mercedes -Benz Ma ga zi ne Boza r Ma ga zi ne Mode Fl a s h Boza r Mus i c Mode Fl a s h (men) Cool & Comfort Ondernemen Di s tri buti e Va nda a g / Di s tri buti on Aujourd'hui Fedel ec Poi nt de vue (ca hi er bel ge) Roya l s Da g Al l ema a l /Expres De Morgen Ma ga zi ne Joepi e Ni na De Morgen Ma ga zi ne De Luxe TV-Fa mi l i e/Bl i k Goed Gevoel Bui tengewoon Zone -ma ga zi nes Deuzi o Ci ttA De Ma rkt Fa n! Ha l l o De Sta nda a rd Ma ga zi ne Het Ni euws bl a d Ma ga zi ne De Sta nda a rd Weekbl a d Sji ek plurimedia facts Magazines Magazines PUBLICARTO ROULARTA Akti ef Le Li gueur des pa rents Axel l e Le Li gueur et mon bébé Bots i ng Bri even a a n Jonge Ouders Ma rka nt Ma ga zi ne Neos Ma ga zi ne ça va ? Okra Ma ga zi ne De Bond Omtrent Femma HR Squa re Profi el / Profi l Vrouwen met Va a rt Body Ta l k M&C (Du/Fr) Ca ta l ogus Autos a l on Nes t (Du/Fr) Ca ta l ogus Ba ti bouw Da ta News Pl us Ma ga zi ne (Du/Fr) Sport Voetba l /Sport Foot ma ga zi ne Extra /Kna ck & Vi f Trends Styl e (Du/Fr) Focus Kna ck Trends /Trends Tenda nces Focus Vi f Gra fi s ch ni euws (Du/Fr) Vi f L'Expres s Weekend Bl a ck Kna ck Ik ga bouwen/Je va i s Cons trui re Weekend Bl a ck Vi f Indus tri e Techni s ch Mngt/Techni que et Mngt Kna ck Weekend Kna ck Weekend Vi f Free Regional Press ROSSEL ADVERTISING De Zonda g Streekkra nt / Weekkra nt Steps Le Soi r Ma ga zi ne Vi ctoi re TV News SANOMA Belgium THINK MEDIA Feel i ng Li bel l e Lekker Feel i ng Wonen Femmes d'Aujourd'hui Ma ri e-Cl a i re (Du/Fr) Ma ri e-Cl a i re 2 (Du/Fr) Femmes d'Aujourd'hui s peci a l s Mous ti que Fl a i r (Du/Fr) Nja m Ga el Ga el Ma i s on Pi nk Ri bbon (Du/Fr) Story Humo Tél é Pocket Ki ds Onl y (Du/Fr) Li bel l e Teve Bl a d Ambi a nce Cul i na i re/Cul i na i re Ambi a nce Vi ta ya Ma ga zi ne Motoren & toeri s me Ché Motorwerel d Chi ef Menzo P-Ma ga zi ne Offi ci eel Pl a ys ta ti on Ma ga zi ne Moto & Loi s i rs 29 plurimedia facts Out of Home CLEAR CHANNEL ADSHEL PUBLIFER MORE O'FERRALL MALLS METRABUS JCDECAUX URBAN FURNITURE JCDECAUX BILLBOARDS JCDECAUX AIRPORT PUBLIC TRANSPORTS JCDECAUX VILLO ! 30 NETWORK Ads hel Ma xi mum Ads hel Opti mum Ads hel Ma l l s Ads hel Antwerpen Ads hel Gent Ads hel Stati ons DNN DHST DL MOF16 MOF36 MOF Supermi x MOF Ma xi mi x CC Ma l l s (Ca rrefour) Tra m / Bus (TEC - Wa l l oni a ) SIZE / FORMAT 2m² 2m² 2m² 2m² 2m² 2m² 70'' di gi tal s creens (portra i t) 70'' di gi tal s creens (portra i t) 4m² di gi tal s creens (l a nds ca pe) 16m² + di gi tal s creens (DL Stati ons ) 36m² + di gi tal s creens (DL Stati ons ) 36m² + 16m² 36m² + 16m² 2m² va ri ous Boos ter 2m² Authenti c La dy 2m² Authenti c Young 2m² Cons o F1,F2 2m² Brus s el s 2m² Li ège 2m² Brus s el s 8 8m² Li ne by l i ne 20m² Supers tar 24 20m² + 8m² Supers tar 48 20m² + 8m² Pres ti ge 90 38m² + 21m² Pres ti ge Mi x 38m² + 21m² + 20m² + 8m² Brus s el s & Cha rl eroi Ai rports va ri ous (i ncl udi ng di gi tal s creens ) Bus / Tra m / Metro (STIB/MIVB) va ri ous Vi l l o bi ke's rea r wheel bra ndi ng plurimedia facts Out of Home OTHER SALES HOUSES BELGIAN POSTERS THINK MEDIA OUTDOOR BOOMERANG INSERT BELGIUM GUIDO BRIGHTFISH AIR TERMINAL PUBLICITY EUROMOBILE MiA LIJNCOM MEDIAFIELD MEGA MEDIA PANODISTRI PHARMASCREEN RAPID AFFICHAGE SHELF SERVICE URBAN MEDIA NETWORK Li ne by l i ne Contact Movi ng Acces s Cover Power Topa ze Li ne by l i ne Premi um 24 Premi um 48 Combi Pl us 420 Boomera ng Fa ce2Fa ce Cha nge Xcha nge Oxygen Hydrogen B-Ma t B-Bock Eurybi a networks Ma l l s TV Bonni e & Cl yde Wi nds creen Ca mpus Pos ters School Pos ters Ca rri ère Pos ters Webpa ds Ci nePos ter Ci neStar Li ège Ai rport Mobi l e a dverti s i ng Mobi l e a dverti s i ng Tra m / Bus (De LIjn) POS a nd urba n a dvertis i ng Mega Medi a POS a dverti s i ng POS a dverti s i ng Gueri l l a /s treet ma rketi ng POS a dverti s i ng Urba n Medi a SIZE / FORMAT 20m² / 4m² 20m² 20m² 20m² + 10m² 20m² + 10m² 20m² + 10m² 10m² + 8m² 20m² 20m² + 8m² 20m² + 8m² 20m² + 8m² free pos tca rds A3 pos ters A3 pos ters Al a rm Covers A2 pos ters A0 pos ters tabl e ma ts beer ma ts 60 x 80 cm di gi tal s creens 60 x 80 cm 60 x 160 cm 83 x 118 cm 83 x 118 cm 83 x 118 cm mous e pa ds 2m² ba nners va ri ous va ri ous va ri ous va ri ous va ri ous ba nners 2m² di gi ta l s creens va ri ous va ri ous ba nners 31 plurimedia facts Audiovisual IP TV sales-house for RTL TVI, Club RTL, Plug RTL Radio sales-house for Bel-RTL,Contact, Nostalgie, Fun radio, Nostalgie VL, Topradio Media Concept Radio sales-house for BRF1, BRF2, 100'5 Das Hitradio RMB TV sales-house for La Une, La Deux, Betv,AB3, VOO Foot and Télé Bruxelles Radio sales-house for La Première, Classic 21, Pure FM, Musiq3, VivaCité, NRJ and DH Radio Roularta TV sales-house for Kanaal Z / Canal Z RTVM TV sales-house for the 11 regional Dutch-speaking TV stations SBS Belgium Integrated TV sales-house for Vier and Vijf, Libelle TV, MTV (Fr & Du), TMF, MTV (Fr & Du), TMF, Nickelodeon (Fr & Du) and Discovery Channel Brightfish Sales-house for cinema advertising SUD Radio French-sp. private local radio station with integrated radio sales-house Media 13 TV sales-house for the 13 regional French-speaking TV stations Transfer TV sales-house for Njam!, Acht TV, National Geographic, Cartoon Network, VAR TV sales-house for één and Ketnet/Canvas Medialaan TV sales-house for VTM, VTM Kzoom, 2BE JIM TV and Vitaya Fox Life, Studio 100, Lacht, Star TV and Dobbit TV Radio sales-house for Radio 1, Radio 2, Klara, Studio Brussel & MNM Radio sales-house for Q-Music and Joe FM Shareholding 2/3 RTL-Group ( 90,4% Bertelsmann + 9,6% public) RTL TVI 1/3 Audiopresse (Rossel, IPM, Vers l'Avenir) Shareholding Medialaan Vlaamse Media Holding (50% Roularta - 50% De Persgroep) Shareholding RTVM 1/3 Roularta 1/3 De Persgroup 1/3 Concentra Channels which classical adversing is handled by a sales-house, but non spot adversing is covered by an integrated department 32 plurimedia facts Overview of the Main Interlocutors Media Out of Home Dailies Magazines Radio Sales-house / Ad revenue Sales-house Sales-house group MDB 2013 with share- without /000 € holding * shareholding Clear Channel 137.756 X JC Decaux 126.433 X Mediahuis Connect 299.176 X De Persgroep Advertising 134.033 X Rossel Advertising 130.964 X Scripta (out in 2014) 84.028 Roularta Media 83.252 X Sanoma Media 76.100 X De Persgroep Advertising 25.284 X IP Press 22.081 X Editions Ventures 16.066 X IP Radio 150.532 VAR 137.868 X 104.617 X MEDIALAAN 91.640 X MEDIALAAN 563.678 X RMB Television X IP TV 318.334 X 304.101 X X RMB 156.934 X X VAR 62.630 X Transfer 19.169 X 12.882 X The Walt Disney Company Benelux 12.057 X Brightfish 37.696 X Free Regional Roularta Local Media 43.643 X Press Regie Number One 35.057 X Mediahuis Connect 32.733 X Rossel Advertising 12.995 X Internet X SBS RTVM Cinema X De Persgroep Advertising 36.745 X Mediahuis Connect 36.439 X Pebble Media 29.335 X Microsoft Advertising 29.099 X Rossel Advertising 23.551 Hi-media 19.441 X X X X X * excepted the media that gave the sales-house a mandate Source : MDB Nielsen 33 plurimedia facts Audience Profile of the Main Media Segments Reference period TOT. Coverage 12+ 50,5 Men 55,1 Fema l e 46,2 PRP 49,3 SOCIAL GROUPS 1-2 53,0 3-4 52,7 5-6 50,8 7-8 45,6 AGE 12-14 36,1 15-24 49,0 25-44 46,5 45-54 51,6 55 a nd + 55,9 NIELSEN I 55,7 II 52,1 III Du 56,8 III Fr 53,5 IV 42,3 V 45,2 EDUCATIONAL LEVEL OF THE INTERVIEWED PERSON Never-pri ma ry 42,8 Seconda ry-l ow 48,5 Seconda ry-hi gh 53,5 Voca tiona l hi gh 47,1 Hi gh s chool 52,7 Uni vers i ty 57,1 HABITAT 5 ma i n centres 49,4 43 urba n l oca l i ti es 50,2 Seconda ry l oc. & others muni ci p. 51,1 PRESENCE OF CHILDREN wi th 44,2 wi thout 53,3 Source : CIM 2013 34 52,0 57,1 47,2 50,7 Dailies (Total Brand) avg day 58,7 64,4 53,2 57,2 79,5 75,8 83,1 80,5 79,8 76,1 83,2 80,7 Weeklies (Total Brand) avg day 80,8 77,6 83,9 81,5 55,4 54,6 52,0 46,0 65,5 61,5 57,2 49,7 82,4 80,3 80,7 74,6 82,7 80,6 80,8 74,7 84,2 81,6 81,6 75,5 36,6 51,5 49,3 52,5 56,1 38,5 58,2 59,4 59,7 60,0 73,9 77,6 75,5 80,5 84,0 74,0 78,2 76,0 80,5 84,0 74,5 79,8 77,5 81,5 84,5 57,8 53,8 60,2 54,3 43,4 46,3 66,2 62,2 69,4 58,4 47,8 50,3 86,1 79,5 81,9 74,7 76,6 75,8 86,3 79,7 82,5 75,0 76,8 76,0 87,1 80,6 84,1 77,1 78,0 76,7 43,1 49,4 55,1 48,8 54,8 59,7 45,0 53,5 62,3 54,7 64,7 71,1 72,5 78,5 81,3 77,0 84,1 81,8 72,7 78,6 81,6 77,2 84,3 82,3 73,2 79,4 82,6 78,4 85,6 83,9 50,8 51,7 52,7 56,4 59,0 59,6 76,0 78,2 81,7 76,3 78,4 81,9 77,8 79,6 82,6 46,8 54,3 55,3 60,1 76,5 80,9 76,9 81,0 78,2 81,9 Dailies (only Dailies paper) (paper+pdf) avg day avg day Weeklies Weeklie (only paper) (paper+pdf) avg day avg day plurimedia facts Reference period M./Bi-M. M./Bi-M. M./Bi-M. Free sheets Free sheets Free sheets (only paper) (paper+pdf) (total brand) (only paper) (paper+pdf) (total brand) avg period. avg period. avg period. avg week avg week avg week TOT. Coverage 12+ 54,9 Men 49,7 Fema l e 59,8 PRP 58,2 SOCIAL GROUPS 1-2 64,1 3-4 59,1 5-6 51,8 7-8 43,8 AGE 12-14 36,3 15-24 48,7 25-44 58,9 45-54 59,5 55 a nd + 53,6 NIELSEN I 62,1 II 56,7 III Du 53,0 III Fr 51,0 IV 50,2 V 47,8 EDUCATIONAL LEVEL OF THE INTERVIEWED PERSON Never-pri ma ry 36,9 Seconda ry-l ow 47,4 Seconda ry-hi gh 57,8 Voca ti ona l hi gh 53,9 Hi gh s chool 67,7 Uni vers i ty 66,3 HABITAT 5 ma i n centres 54,2 43 urba n l oca l i ti es 53,8 Seconda ry l oc. & others muni ci p. 55,6 PRESENCE OF CHILDREN wi th 57,4 wi thout 53,8 Cinema avg week 55,1 50,0 59,9 58,3 57,1 52,7 61,2 59,9 50,6 48,8 52,3 55,6 50,6 48,8 52,3 55,6 50,9 49,2 52,6 55,9 5,6 5,7 5,4 4,3 64,4 59,3 52,0 43,8 67,1 61,7 53,7 45,1 40,2 50,8 56,4 57,0 40,2 50,8 56,4 57,0 40,6 51,2 56,6 57,2 7,9 6,1 4,9 3,0 36,4 49,1 59,2 59,6 53,6 37,6 52,6 62,2 61,3 54,4 20,6 30,7 49,8 55,7 60,1 20,6 30,8 49,8 55,7 60,1 20,7 31,3 50,2 56,1 60,2 10,1 12,8 6,7 3,9 2,0 62,2 56,9 53,2 51,3 50,4 48,0 64,2 58,6 56,1 54,1 52,7 49,8 56,0 47,5 50,1 38,4 47,0 59,9 56,1 47,5 50,1 38,4 47,0 59,9 56,4 47,7 50,7 39,1 47,3 60,2 5,0 5,7 4,6 5,9 5,2 6,2 36,9 47,6 58,0 54,0 68,0 66,5 37,8 49,3 60,0 56,0 70,5 69,8 47,2 53,5 53,3 54,3 50,5 40,1 47,2 53,5 53,3 54,4 50,5 40,1 47,4 53,8 53,6 54,7 50,8 40,7 4,1 4,8 5,7 5,3 6,5 7,2 54,4 54,1 55,8 56,7 56,3 57,6 41,5 53,8 54,6 41,5 53,8 54,6 42,1 54,1 54,8 6,3 5,2 5,2 57,7 53,9 60,1 55,8 45,6 52,7 45,6 52,7 46,1 53,0 7,0 4,9 Source : CIM 2013 35 plurimedia facts Restricons per Medium Type or td o VTM Vier La Une 2BE Vijf La Deux RTL TVI Club RTL Ou Pr es s Television Price mention A A A A A A Children targeting A A P P P P Tobacco F F F F F F Medicines without prescrip. A A A A A V Medicines with prescrip. F F F F F F Alcohol under 10° A A A A A P Alcohol 10 to 20° A A A A A P Alcohol + 20° A A A A F P RTBF Private Ci ne VRT m a Radio stations Price mention A A A A Children targeting A A A A Tobacco F F F F Medicines without prescrip. V A A A Medicines with prescrip. F F V F Alcohol under 10° A A A A Alcohol 10 to 20° A A A A Alcohol + 20° A F A A CODES Authorized A Forbidden F Restricted placing P Prior approval required V 36 television television Parcularies i Dense cable television network : 96,5% (CIM '13 - 12+) 98,9% in the North 96,9% in the South i Naonal coverage i Heavy audiences compeon between private and public channels in the North Same situaon in the South, also impacted by significant French overlap i Average viewing me (2013) : Dutch-speaking of 15 years and + : 208 min /day French-speaking of 15 years and + : 244 min /day Advantages i High emoonal impact and familiarity i Power of persuasion in certain contexts i Broad coverage on large key targets i More and more interacvity Evoluon i Television sll remains stable in terms of viewing me i Audience measurement includes guest viewing since 1st January 2013 (data available since sept. 2012) i “TRANSFER” offers a commercial package of several digital channels (Acht; Njam; Naonal Geographic North and South Cartoon Network North and South, Foxlife, Studio 100 TV, Dobbit TV ) and they sll expect more channels in the future i Even if the emergence of digital channels is a reality, the relevant set remains stable People sll like tradional channels i Time-shied viewing data are available since 2010 and its growth remains limited : 6.0% in the North and 4.4 in the South (based on ATV Total day 15+) i MTV FR/NL and TMF enter the big Audimetry. More detailed data are now available i Social TV and Connected TV emerge in Belgium i Complementarity and supplementarity of TV and online are the key trends of 2014 39 television Adversing Investments Millions € 1.414,3 1.161,3 1.204,8 1.453,9 1.446,4 1.459,7 % of total media 1.246,8 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 1.071,2 1.003,6 981,5 2004 2005 945,3 2003 2006 2007 2008 2009 2010 2011 2012 Source : MDB Nielsen Average Cost of a 30’’ Spot - 2013 (€) AVERAGE Vitaya VTM 2BE VIER VIJF Peak time 8.420 2.267 3.440 1.175 955 Off peak time 1.071 336 562 318 505 Total day 2.975 871 1.276 566 579 COST AVERAGE RTL TVI Club RTL Plug RTL La Une La Deux AB3 Peak time 7.305 1.359 644 3.845 1.042 1.063 Off peak time 1.359 310 316 596 172 430 Total day 3.120 665 446 1.325 364 555 COST South Peak me = 6.55 pm - 10.30 pm - North Peak me = 6.55 pm - 11 pm 40 2013 44,2% 43,7% 41,1% 37,4% 37,6% 38,1% 39,3% 40,8% 40,5% 40,1% 39,4% television Market Shares - January-December 2013 Monday-Sunday - 5 pm - 11 pm - Total Screen Usage Total 15+ VCR+DVD 1,5% Other: PLAY+Other Sreen Usage 0,7% Other: PAY+DVR 4,5% VITAYA 3,5% Ned 1+2+3 2,4% Others 11,2% Others 13,9% EEN 32,4% NORTH VIJF 3,9% LA UNE 14,6% LA DEUX 4,8% Fr 2+3 10,2% SOUTH TF1 11,9% RTL-TVI 22,0% VCR+DVD 2,6% VIER 7,8% CANVAS 7,3% 2BE 5,8% VTM 19,2% Other: PLAY+OSU 1,8% Other: PAY+DVR 7,6% CLUB RTL 5,0% BE 1 AB3 0,3% 3,1% PLUG RTL 2,2% Source : Audimetrie CIM—TSU Live +6 * PRP : Principal responsible of purchase PRP* 18-54 Ned 1+2+3 VCR+DVD1,4% 2,4% Others 11,9% Others 13,3% Fr 2+3 6,0% EEN 24,2% Other: PLAY+OSU 1,1% LA UNE 11,6% Other: PAY+DVR 6,3% LA DEUX 4,2% TF1 13,9% NORTH VITAYA 3,9% SOUTH CANVAS 5,7% VIJF 4,7% RTL-TVI 22,4% VCR+DVD 3,9% Other: PLAY+OSU 2,6% VIER 10,0% 2BE 8,0% VTM 20,6% Other: PAY+DVR 9,4% CLUB RTL 5,1% BE 1 0,4% AB3 4,2% PLUG RTL 3,2% 41 television Evoluon of the Gross Cost/GRP Base : 30’’ - 1 Spot per Block Total 15+ NORTH SOUTH Euro Euro 1.250 1.250 1.050 1.050 850 850 650 650 450 450 2012 2013 2012 250 2013 250 J F M A M J J A S O N D Source : Audimetrie CIM—All Day Live+6 without guest J F M A M J J A S O N D 2012-2013 : North : VTM+2BE+Vier+Vijf+Vitaya South : La Une+La Deux+RTL+Club+Plug+AB3 PRP 18-54 NORTH SOUTH Euro Euro 1.250 1.250 1.050 1.050 850 850 650 650 450 450 2012 2013 2012 250 2013 250 J F M A 42 M J J A S O N D J F M A M J J A S O N D television C/000 Contacts € (gross) North : C/000 contacts € Base 30" 2012 19,3 VTM, 2BE, Vier, Vijf, Vitaya 2013 20,2 South : 2012 16,2 La Une, La Deux, RTL, Club RTL, Plug RTL, AB3 2013 16,8 Total 15+ Total day* *Live+6 without guest Audience Curve (TSU) : Belgium North/South—Rang % 50 NORTH SOUTH 45 40 35 30 25 20 15 10 5 13 pm 12 pm 11 pm 10 pm 9 pm 8 pm 7 pm 6 pm 5 pm 4 pm 3 pm 2 pm 1 pm 12 am 11 am 10 am 9 am 8 am 7 am 6 am 5 am 4 am 3 am 2 am 0 Total Screen Usage - Total 15+ - 2013 - Live +6 Source : Audimetrie CIM 43 television Comparison of the Main TV Channels NORTH VTM 2BE VTM KZOOM Vitaya Vier - Vijf Nickelodeon N/S Discovery Channel MTV N&S - TMF Eén Ket/Can The Walt Disney Company Benelux Acht - Njam National Geographic N/S Cartoon Network N/S FoxLife - Studio 100 TV Dobbit TV SOURCES OF INCOME Adverti s i ng Adverti s i ng Adverti s i ng State Gra nt Spons ori ng Adverti s i ng Adverti s i ng SHARE HOLDING Pers groep Roul a rta De Vi jver Fl emi s h Communi ty Di s ney Cha nnel Fox Interna ti ona l cha nnel s (Benel ux)/ Pa rt of News Corpora ti on MAIN TYPES OF ADVERTISING Commerci a l Non comm. Regi ona l Spons ori ng Ba rteri ng Commerci a l Non comm. Regi ona l Spons ori ng Ba rteri ng Commerci a l Non comm. Regi ona l Spons ori ng Ba rteri ng Commerci a l Non comm. Regi ona l Spons ori ng Ba rteri ng AUTHORIZED ADV. BROADCASTING TIME 12 mi n/hour da i l y a vera ge 12 mi n/hour da i l y a vera ge not a uthori zed 12 mi n/hour da i l y a vera ge 12 mi n/hour da i l y a vera ge INTERRUPTION BY COMMERCIALS a uthori zed a uthori zed not a uthori zed a uthori zed a uthori zed SALES-HOUSES Medi a l a a n SBS Bel gi um VAR Di s ney Cha nnel Tra ns fer NBR OF BLOCKS AVAILABLE/ WEEK VTM : ± 290 2BE : ± 253 Vi taya : ± 385 VTM Kzoom: ± 168 Vi er : ± 334 Vi jf : ± 289 Ni ckel odeon N/S: ± 218 Ni ck JR: ± 202 Di s covery Cha nnel : ± 247 Eén : ± 54 Ket/Ca n : ± 30 Di s ney Cha nnel N : ± 134 Di s ney Cha nnel S : ± 96 Acht : ± 249 Nja m : ± 177 Na ti ona l Geogra phi c: 341 Ca rtoon Network: 186 FoxLi fe: 115 UNIVERSE 01/01/2014 4 yea r a nd + : 5.937.005 i ndi vi dua l s 15 yea r a nd + : 5.157.607 i ndi vi dua l s PRP 15+ : 3.312.236 i ndi vi dua l s REACH MEASUREMENTS 44 Audi metri e S.A. Non comm. or publ i c i nteres t Spons ori ng (excl us . pa rtner-contra ct) television RTL TVI Club RTL Plug RTL SOUTH La Une La Deux BeTV AB3 SOURCES OF INCOME Adverti s i ng Adverti s i ng State Gra nt + Adverti s i ng Subs cri pti ons + Adverti s i ng SHARE HOLDING Audi opres s e RTL-Group French Communi ty Tecteo French Communi ty MAIN TYPES OF ADVERTISING Commerci a l Non comm. Regi ona l Spons ori ng Ba rteri ng Commerci a l Non comm. Regi ona l Spons ori ng Commerci a l Non comm. Regi ona l Spons ori ng Ba rteri ng Commerci a l Non comm. Regi ona l Spons ori ng AUTHORIZED ADV. BROADCASTING TIME 12 mi n/hour (da i l y a vera ge) 12 mi n/hour (da i l y a vera ge) between 7pm & 10pm ma x 30 mi n 12 mi n/hour (da i l y a vera ge) 12 mi n/hour (da i l y a vera ge) INTERRUPTION BY COMMERCIALS a uthori zed Depend on the context a uthori zed a uthori zed SALES-HOUSES IP RMB RMB RMB NBR OF BLOCKS AVAILABLE/ WEEK RTL : ± 342 Cl ub : ± 275 Pl ug : ± 183 La 1 : ± 383 La 2 : ± 326 BeTV : ± 43 AB3: ±236 UNIVERSE 01/01/2014 4 yea r a nd + : 4.404.002 i ndi vi dua l s 15 yea r a nd + : 3.800.344 i ndi vi dua l s PRP 15+ : 2.393.859 i ndi vi dua l s REACH Audi metri e S.A. MEASUREMENTS Spot Length Index Spot length 5" 10" 15" 20" 25" 30" 35" 40" 45" 50" 55" 60" - 50 70 85 95 100 115 130 145 160 170 180 SBS Belgium 40 50 70 85 95 100 115 130 145 160 170 180 RMB 35 50 70 85 95 100 115 130 145 160 170 180 IP 35 50 70 85 95 100 115 130 145 160 180 200 index VMM 45 television Daily Reach : Minimum 1 Consecuve Minute 2013 TMF 02:00-26:00 JIM TV 02:00-26:00 % 4+ 13-30 4+ 13-30 4+ 25+sg. 1-4 4+ Universes (000) 5.902 1.275 5.902 1.275 5.902 3.794 5.902 January 3,2% 5,5% 3,2% 5,1% 3,2% 3,8% n.a. n.a. February 2,9% 4,9% 3,3% 5,1% 2,5% 2,7% n.a. n.a. March 2,7% 4,6% 3,2% 5,0% 2,7% 2,9% n.a. n.a. April 2,4% 4,6% 2,9% 5,3% 2,6% 2,9% n.a. n.a. May 2,6% 4,9% 3,1% 4,9% 2,6% 2,9% n.a. n.a. June 2,6% 5,2% 3,1% 5,6% 2,4% 2,8% n.a. n.a. July 2,5% 4,7% 3,3% 5,0% 2,2% 2,6% n.a. n.a. August 2,7% 5,8% 3,4% 6,1% 2,4% 2,9% 2,6% 5,4% September 2,3% 4,8% 2,7% 4,8% 2,3% 2,7% 2,2% 3,9% October 2,6% 4,5% 2,8% 4,7% 2,5% 3,2% 2,2% 4,0% November 2,6% 4,4% 3,0% 4,8% 2,9% 3,6% 2,5% 4,7% December 2,9% 5,0% 3,1% 5,1% 3,1% 3,8% 2,7% 3,9% 2013 KanaalZ+CanalZ 02:00-26:00 LIBELLE TV 02:00-26:00 Wo 25-54 Telenet 807 MTV NL 20:00-26:00 MTV FR 18:00-26:00 MTV NL+TMF 02:00-26:00 % 4+ 13-30 4+ 13-30 4+ 13-30 4+ 15-44 4+ PRP 18-54 Universes (000) 4.351 1.030 4.351 1.030 4.351 1.030 4.351 1.827 4.351 1.445 January 2,7% 4,8% 3,8% 6,2% 5,4% 9,1% 2,1% 2,5% n.a. n.a. February 2,4% 4,1% 3,5% 5,6% 4,9% 8,1% 2,3% 2,9% n.a. n.a. March 2,4% 4,4% 3,2% 5,4% 4,7% 8,2% 2,2% 3,0% 2,6% 2,8% April 2,3% 4,6% 3,2% 5,8% 4,3% 8,3% 1,9% 2,6% 2,6% 2,8% May 2,5% 4,3% 3,5% 5,8% 4,7% 8,2% 2,0% 2,5% 2,9% 3,1% June 2,6% 5,4% 3,4% 5,7% 4,7% 9,4% 1,8% 2,1% 3,0% 3,2% July 2,4% 4,5% 2,9% 4,8% 4,5% 8,2% 1,7% 2,2% 3,0% 3,0% August 2,7% 6,2% 2,8% 5,0% 4,8% 10,0% 2,1% 2,6% 3,3% 3,7% September 2,4% 5,2% 2,9% 5,5% 4,3% 8,6% 1,9% 2,5% 3,1% 3,4% October 2,4% 5,1% 3,1% 5,5% 4,6% 8,4% 2,0% 2,7% 3,3% 3,9% November 2,5% 5,0% 3,5% 5,5% 4,7% 8,1% 2,1% 2,8% 3,3% 3,7% December 2,7% 4,6% 3,9% 6,1% 5,0% 8,2% 2,6% 3,5% 3,5% 3,7% Source : CIM Audimetrie 46 Rad. Contact Vision 02:00-26:00 STAR TV 02:00-26:00 television Costs and Reach BUDGET 2013 € BASE PERFORMANCES Television South : 248 GRP Tot.15+ (Audimetrie CIM) cost/GRP 30" 129.548 115 spots = 523 North : 264 GRP cost/GRP 30" 58,4% x 4,2 OTS 224.927 182 spots = 850 60,1% x 4,4 OTS Buying and Cancellaon Condions BOOKING CANCELLATION % MATERIAL DELVERY CHANGE IP Working days *D+4 12 weeks 12-10 weeks 10-8 weeks 8-6 weeks 6-4 weeks <4 weeks 0% 5% 10% 25% 50% 100% 5 working days before *D+4 RMB Working days *D+7 12 weeks before 12-8 weeks 8-6 weeks 6-4 weeks 4-2 weeks <2 weeks 0% 15% 25% 50% 75% 100% 7 working days before *D+7 Medialaan Working days *D+4 90 days before 5% 90-60 days before 50% <60 days before 100% Spot: 3 working days before Billboard: 5 working days before *D+4 SBS Working days *D+4 <30 days before 30% 5 working days before *D+4 <2 weeks before 100% * Depend on the availabilities of the channels 47 online video Belgian surfers are spending more and more me watching online video contents (on heavy viewers, increase of daily consumpon from 34’ to 42’) and 80% of the surfers are regularly watching said contents as told by the second wave of the VINK study (February 2014). Laptops have taken over as the main device used to watch said contents (56%) with desktop now being second (54%) – followed by tablets (25%), smartphones (17%) and connected TVs (8%). The offer is ever-growing in Belgium (whether it is content aggregators such as YouTube or DailyMoon, RTB video networks or local publishers) and the market is adapng to those new opportunies of adversing (brands are building spots specifically for online placements, playing with the noon of skippability, placing CTA and pack shots at the beginning, etc.). There is a major differenaon to be made when working with online video, as it can be either In-Ad or InStream. The In-Stream video planning brings online closer to TV, with an extended content selecon. Both methods have very different KPIs. While the In-Ad brings you a wide range of video metrics (number of plays, pause, sound acvaon, etc.), it also has its negave points (sound has to be user generated, it is quite expensive when it comes to adserving). The In-Stream however has already sound on and is presented in an audiovisual environment, and allows the use of interacve spots. Online video is all about content markeng (an umbrella term encompassing all markeng formats that involve the creaon and sharing of content in order to engage current and potenal consumer bases) using various screens in synergy. A good example is addional content from a TV show made available only online and promoted via the main screen. There is even more convergence with mobile devices and social media applicaons allowing audiences to comment, vote for and share their favorite audio-visual contents. The success of a show will also be expressed by the amount of tweets and comments generated on social media plaorms (this is the noon of Social TV). TV industry is facing crical stakes that will certainly influence the way we recommend it. These issues may lead to structural as well as behavioral changes. Some maers are immediate (me shied and acve viewing) while others are long-term oriented (portable TV). The convergence is changing our way of working from TV planner to content planner. The linear offer is completed with Internet & Mobile possibilies (multasking). The acve picking consumpon leads to beer memorizaon if well planned. 48 online video Online video consumpon Non User 30% Medium 18% 21% 26% Light 21% 19% 21% 27% 33% 37% 24% 22% Heavy 25% 20% 25% 27% 28% 31% 28% 30% 28% 34% 30% 28% 27% 28% 28% 22% 28% 26% 29% 20% 31% 29% 17% 12% Total 25% 24% 17% 7% South North Men Women 15-34 35-54 55-70 SG 1-4 SG 5-8 Share of TV versus onlive video Share of TV Share of online video TV consumption (min) 100% 90% 210 19% 20% 17% 19% 17% 14% 21% 20% 190 80% 170 70% 150 130 50% 40% 86% 80% 83% 81% min 60% 86% 83% 80% 110 79% 30% 90 20% 70 10% 0% 50 Total South North Men Women Source : VINK wave 2 (Feb ‘14) 15-34 35-54 55-70 49 online video Where do surfers go to find video content ? Content Agregators 87% News Websites 53% Social Networks 43% TV Channel's Websites 43% Specialized Websites 10% Streaming Websites Others 12% 1% Type of content surfers are watching User generated content 67% News/Infos 60% Video clips 57% Movies/Series Trailers 49% Reportages/Magazines 30% Fims/Series 29% Sport 26% Entertainment shows 25% Advertising 17% Video Games Trailers Others 50 10% 1% Source : VINK wave 2 (Feb ‘14) online video Watching live online broadcast 30% 45% 46% No Never 36% Yes, rarely Yes, occasionaly 27% 35% Yes, often 25% 23% 14% 5% 4% All South All North 8% Heavy (national) Source : VINK wave 2 (Feb ‘14) Note : Those charts are a sample of VINK’s latest wave (Feb ‘14). For the complete study, don’t hesitate to ask the broadcast or the digital department. 51 radio radio Parcularies i Radio consumpon remains rather stable (potenal reach and ‘ATL’) since 2006 i High consumpon rates during the day : - 78% (North) – 71 % (South) of the 12+ listen every day - Average listening me : Dutch-speaking of 12+ : 272 minutes / day French-speaking of 12+ : 212 minutes / day (Source : CIM Radio Survey W 2013 1/2/3 , 5:00 - 29:00) Advantages i i i i i i i i i i i i i i i Mass medium, important potenal coverage Traffic builder, acvaon medium suitable for events, promoons, call to acon,… Affinity on many target groups Complementarity with all media (visual/concept transfer) The Power of Sound (audio logo) Flexible planning Low producon costs Low fragmentaon Possibility of high repeon to generate TOM Medium of topicality and informaon (real me informaon and entertainment) Possibility of local use Reach people everywhere, available on different plaorms Reach people all day, and at consumpon moments Reach acve people Radio adversing points the way to the web 54 radio Evoluon In the North i Commercial staon Q-Music (born in 2001) is market leader on interesng targets such as ‘Main Shoppers’, ‘T 18-54’ and the youngsters (T 15-34). Q-Music passed the public staons MnM (formerly called Radio Donna) and VRT’s Radio 2 (which had the monopoly in the North unl 1999) disncvely on these targets, but Radio 2 is sll market leader on T 12+ i In May 2007, VMMa bought 4FM and lately changed the format into a ‘news/music (‘70-’80-’90) staon 4FM became Joe FM (1st of April 2009) i In March 2008, we welcomed a new competor in the North; ‘Nostalgie’ via the frequencies of the following regional staons : Mango (West-Vlaanderen), Antwerpen 1 (Antwerp), Go Gent (OostVlaanderen) and Contact Vlaams Brabant (Brabant). Lack of FM Limburg (Limburg), but the staon believes in a strong naonal coverage and targets adults via ‘up tempo’ hits of the 70-80 and 90ies i Since January 2009, Radio Donna is called MnM (Music and More). Not only the name but also the music plaorm and programs changed. The goal is to gain market share on Q-Music. It is a fact that the growth of competors in the North increased the quality of the radio staons ! In the South i 2004 : RTBF (public) launches a remodeling of its radio staons (‘Magellan-plan’) : Fréquence Wallonie and BXL Capitale merge in ‘Vivacité’ (generalist); and Radio 21 (musical) splits into Pure FM (young target) and Classic 21 (older target) i 2007 : Start of a new staon by RTL (private) : Mint, but ends in 2008 because of the new frequency plan i End 2008 : new frequency plan i 2014 : Twizz (launched in 2010) changes its name and becomes DH Radio i Since 2002, one-sourced study for Radio (CIM) i Stability in measurement. The CIM Study remains the reference with more flights per year (3) i New technologies: digital radio’s, iPad, … i More and more compeon on content and on star speakers Increasing ... - Increasing quality as a consequence of higher compeon between radio staons (content, events, interacvity…) - importance of special acons / events - demand from adversers for non-tradional formats and sales houses are looking for extra income - revenues and SOV (>12%, second in European context) - of short formats 5 and 10’’ due to increasing buying in packages 55 radio Adversing Investments 484,7 Millions € 465,7 445,2 399,0 375,5 % of total media 377,2 357,7 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 327,0 289,4 252,6 228,7 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 10,7% 11,0% 12,1% 11,4% 12,2% 11,9% 11,3% 11,5% 12,4% 12,9% 13,1% 2013 Source : MDB Nielsen Audience Curve : Belgium North/South Source : CIM Waves 2013 1/2/3 Monday-Sunday, 5 am - 10 pm Average Rang (000) - 12+ 2.000 1.800 1.600 1.400 1.200 1.000 800 600 400 North 200 South 2130-2200 2100-2130 2030-2100 2000-2030 1930-2000 1900-1930 1830-1900 1800-1830 1730-1800 1700-1730 1630-1700 1600-1630 1530-1600 1500-1530 1430-1500 1400-1430 1330-1400 1300-1330 1230-1300 1200-1230 1130-1200 1100-1130 1030-1100 1000-1030 0930-1000 0900-0930 0830-0900 0800-0830 0730-0800 56 0700-0730 0630-0700 0600-0630 0530-0600 0500-0530 0 radio Average Cost of a 30’’on the Naonal Radio Staons Wave 2013-1+2+3 Total day Peak time Monday-Sunday Monday-Friday 451 1.091 263 460 671 1.310 172 271 233 546 140 162 289 484 274 448 123 166 47 74 343 705 265 458 588 822 294 433 782 1.675 885 1.622 812 1.014 1.181 1.400 88 142 NORTH SOUTH AVERAGE COST 30" € Bel RTL Classic 21 Contact FR Fun Radio La Première Musiq'3 Nostalgie FR NRJ Pure FM Twizz Radio VivaCité Joe FM MNM Nostalgie NL Q-music Radio 1 Radio 2 Studio Brussel TopRadio CIM Waves 2013 1/2/3 Peak me = 6 am - 9 am + 4pm - 6pm Total Day = 5:00-29:00 Duraon Index Duration indexes 5" 10" 15" 20" 25" 30" 35" 40" 45" 50" 55" 60" VAR n.a. 50 70 80 95 100 115 130 145 160 170 180 MEDIALAAN n.a. 50 70 80 95 100 115 130 145 160 170 180 IP 50 60 70 80 95 100 115 130 145 160 170 180 RMB 50 60 70 80 95 100 115 130 145 160 n.a. 180 57 radio Audience Shares - CIM Radio Survey - Waves 2013 1/2/3 Fieldwork : January - December 2013 NORTH 12+ - Monday - Sunday - 5:00-29:00 Universe : 5.424.648 ind. Others 11,8% Joe FM 8,1% TopRadio 0,8% Q-music 14,2% Nostalgie NL 5,9% Studio Brussel 13,6% Radio 1 7,6% MNM 9,7% Radio 2 28,3% NORTH 12+ - Monday - Friday - Drive Time Universe : 5.424.648 ind. TopRadio 0,8% Others 10,4% Joe FM 7,7% Q-music 14,2% Nostalgie NL 5,6% Studio Brussel 13,6% Radio 1 9,9% MNM 9,9% Radio 2 27,9% 58 radio Audience Shares - CIM Radio Survey - Waves 2013 1/2/3 Fieldwork : January - December 2013 SOUTH 12+ - Monday - Sunday - 5:00-29:00 Universe : 4.061.578 ind. Others 11,4% Bel RTL 15,2% Pure FM 3,0% Fun Radio 4,5% Classic 21 8,6% La Première 6,8% Musiq'3 1,7% VivaCité 13,3% NRJ 7,8% Sud Radio 0,9% Contact FR 15,7% Nostalgie FR 11,1% SOUTH 12+ - Monday - Friday - Drive Time Universe : 4.061.578 ind. Pure FM 3,2% Others 9,8% Bel RTL 18,4% Classic 21 8,3% Fun Radio 3,8% La Première 9,0% VivaCité 13,6% Musiq'3 1,4% Sud Radio 0,8% Nostalgie FR 9,2% NRJ 7,7% Contact FR 14,8% 59 radio Costs and Reach BASE Cost 2013 (€) Radio PERFORMANCES Total Waves 2013 1/2/3 South : main stations ± 160 spots 30'' 115.000 2 weeks North : main stations ± 160 spots 30'' 670 GRP (56% x 12 OTH) 132.000 2 weeks 530 GRP (58% x 9 OTH) Based on min 50 ins/50GRP/20% reach campaign on 15+ Buying and Cancellaon Condions RMB BOOKING CANCELLATION MAT. DELIVERY 1 month 8-12 weeks : 15% 5 working 6-8 weeks : 25% days CHANGE Without period change : 5 working days 4-6 weeks : 50% With period change : 2-4 weeks : 75% 20 working days < 2 weeks : 100% VAR 3 weeks + 8 weeks : 5% 5 working 4-8 weeks : 50% days < 4 weeks : 100% Without period change : 7 working days With period change : 20 working days IP 5 weeks 8-12 weeks : 5% 5 working 6-8 weeks : 25% days 4-6 weeks : 50% 2-4 weeks : 75% < 2 weeks : 100% MEDIALAAN 3 weeks 8 weeks: 5% 4-8 weeks: 50% < 4weeks: 100% 60 With period or channel change : 20 working days cinema cinema Parcularies i Naonal, regional and/or local coverage i Selecve on young target groups, upper social classes and urban areas i Recent technical developments : full digital Advantages i Strong persuader i High demonstraon capacity i High affinity on young people and urban environments i Opmal visibility and memorizaon : 75% of Beta-factor Evoluon i Growing interest for "off screen" presence in mulplexes : sampling, events, brand acvaon i Increase of the digital equipment (100% of the naonal Cinepark) i 3D adversing opportunies (only during 3D movies show) i Higher proporon of ad investments in Europe but rather low in absolute terms … Tempos Tempo Full Half Cine Park 1 2 3 4 5 6 7 8 9 10 11 12 Half-park 1 x x x x x x x x x x x x Half-park 2 x x x x x x x x x x x x Half-park 1 x Half-park 2 x x x x x x x x x x x Possibility to opmize campaign in funcon of the seasonality of your brand, the media mix, school holiday, parcular film releases, … Pack 12 flex = 12 acve weeks within a period of 24 weeks. Discount of ± 30%. (see examples of schedule p.65) 63 cinema Adversing Investments Millions € 37,7 % of total media 33,0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 30,9 28,8 29,7 26,8 25,3 2003 26,0 25,7 25,0 2004 24,6 2005 2006 2007 2008 2009 2010 Source : MDB Nielsen Buying Key Data CINE PARKS SCREENS COST 30" € Cine Park Brussels 92 11.920 Cine Park Antwerpen 45 6.050 Cine Park Gent 22 2.770 Cine Park Charleroi 14 1.650 Cine Park Liège 21 2.760 Cine Park 5 Main Cities 194 25.150 Cine Park Dutch Localities 142 12.430 Cine Park French Localities 88 6.390 Cine Park Dutch+French Localities 230 18.820 Cine Park National 424 36.750 Rates 2014 per week as of January - Base 100 64 2011 2012 2013 1,2% 1,1% 1,2% 1,0% 0,8% 0,8% 0,8% 0,7% 0,9% 0,9% 1,0% cinema Pack 12 Flex - Examples of Schedule Tariff -30% week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Pack 12 Flex Pair x x Half Tempo Unpair Pack 12 Flex Pair x x x x x x x x x x x x On-Off Unpair x x x x x x x x x x x x Pack 12 Flex Pair x x x Creative Mix Unpair x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Base 30’’ - Naonal universe - Full Tempo Possibility to opmize in funcon of the film releases / seasonality of your brand, the media mix, school vacaon... CineBumper 2014 Weeks Cost / week 1 / 14-16 / 43-52 19.260 € 10 / 13 / 17-21 / 26-42 16.050 € 2-9 / 11-12 / 22-25 12.840 € Naonal - full tempo - aer the adversing block - link with film industry is necessary 65 cinema “Off Screen” (via Brighish) CinePoster : 2m², synchronised scrolling, 3 national networks 229 billboards, apposition duration = 14 days Rate : 32.000 € (national) CineStar : Megaposters outside and inside the main multiplexes Various formats available Tariff : on demand Events : Tailor-made events, avant-premières, animations, EuroCiné 27, Opera in de Cinema, La nuit des publivores, Nesquick Magic Sundays, Ladies @ the Movie, Formule 1, World Cup, Films Days, ... Promotions : Sampling, promotional activities in entrance hall and/or inside the cinema rooms Costs and Reach PERIOD weeks n° BASE PERFORMANCES 30'' / 1 WEEK / NATIONAL COST 2014 (€) spot 30'' / CinePark National Tot. 12+ 6,3 % x 1,2 OTS 80% 1 / 14-16 / 43-52 29.400 Tot. 15-24 15,1 % x 1,2 OTS 100% 10 / 13 / 17-21 / 26-42 36.750 Tot. 15-34 11,5 % x 1,2 OTS 120% 2-9 / 11-12 / 22-25 44.100 Tot. 15-54 SG 1-2 9,2 % x 1,2 OTS Source : CIM 2013 Buying and Cancellaon Condions BOOKING CANCELLATION 1 month minimum MAT. DELIVERY CHANGE 11-16 weeks : 30% 3 weeks + 10 weeks : depending 10 weeks and less : 15 days (final on availability impossible copies) - 10 weeks : impossible Duraon Index 15" 20" 25" 30" 35" 40" 45" 50" 55" 60" 65" 70" 75" 80" 85" 90" 70 85 95 66 100 115 130 145 160 170 180 190 200 210 220 230 240 newspapers newspapers Parcularies i The strongest media to reach a maximum of people in one day (>52%) i Geographical characteriscs : regional strongholds Advantages i Fast acon i Naonal or regional coverage i Informaon and argumentaon i Top Topicals : ads referring to a specific event with huge discounts Evoluon i Maintaining good performance > 52% reach every day i Always on the news! i The paid circulaon remains very important (1.500 mio issues/day) i The part of digital sales are growing for some tles, e.g. De Tijd ( 28% ) i The newspapers have quality lifestyle supplements i From print publishers to Total Media Brands with different media (newspapers, magazines, online, mobile,…) i Development & improvement of the tablet versions. 69 newspapers Adversing Investments Millions € 802,6 747,5 701,5 767,8 736,7 761,2 730,3 745,0 % of total media 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 592,6 531,1 471,7 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 22,1% 23,1% 24,8% 24,5% 24,2% 23,3% 23,0% 22,1% 21,2% 20,7% 21,7% 2013 Source : MDB Nielsen Cost/000 of the Main Dailies in € 70 Base: rates 2014 1/1 p. 4C, CIM ‘12-’13, Tot. 12+ newspapers Newspapers : Geographical Audiences Split Tijd Morgen 2% 6% Others 3% GVA 4% Morgen 5% NB 37% Others 3% Morgen 7% OostVlaanderen Metro NL 10% WestVlaanderen HLN 37% Others 2% Tijd 3% GVA 31% Metro NL 8% NB 37% Standaard 8% Metro NL 7% Standaard 8% Tijd 2% Standaard 9% Antwerpen HLN 26% NB 14% HLN 31% Metro NL 5% Standaard 6% Antwerpen Others 4% Morgen 4% BVL 60% NB 8% Limburg Oost Vlaanderen Limburg HLN 13% West Vlaanderen Brabant DU BRU 19 HLN Metro NL 4% 3% Sud Presse 5% Soir 4% Metro FR 28% LLB 7% Echo 4% Others 12% Others 8% HLN 31% Metro FR 5% L'Avenir 13% NB 25% Metro NL 8% Soir 26% Soir 26% Brabant FR Brabant DU Standaard 10% DH 19% Sud Presse 6% LLB 10% Morgen 5% Bruxelles 19 Others 4% Echo 2% LLB 7% Others 2% Metro FR 10% Sud Presse 39% Liège DH 14% Metro FR 19% Soir 13% DH 18% L'Avenir 13% Brabant FR Liège Hainaut LLB 4% Echo 1% Others 3% Namur Soir 11% L'Avenir 15% Sud Presse 37% Hainaut Luxembourg Metro FR 13% DH 16% LLB 3% Echo 2% Others 1% Soir 11% Sud Presse 14% Metro FR 8% Namur L'Avenir 44% LLB 3% Others 3% DH 11% Luxembourg Source : CIM ‘12-’13 - Tot. 12+ Soir 9% DH 11% Metro FR 14% L'Avenir 50% 71 Sud Presse 16% newspapers Commercial offers : NP deals (de Persgroep Advertising+ Rossel Advertising+ IPM+ Mediahuis) Target 18/54 SG 1/4 Contacts 12+ # inserts NP Top Top NP Coupon** 1 NP Cover* 3 5 48% X 1,3 ots 48% X 1,3 ots 48% X 1,3 ots 48% X 1,3 ots 64,1% X 3,1 ots 69,8% X 4,7 ots 67 GRP 67 GRP 67 GRP 67 GRP 200 GRP 333 GRP 5.805.110 5.805.110 5.805.110 5.805.110 17.415.340 29.025.570 155.000 99.000 99.000 350.000 375.000 27 17 17 20 13 130.000 325.000 350.000 22 19 12 105.000 260.000 280.000 18 15 10 230.000 250.000 13 9 1/1 Fc c/000 12+ Art 750 FC c/000 12+ Art500FC c/000 12+ Acc 94 FC c/000 12+ 99.000 Acc 50 c/000 12+ 17 99.000 App 400 c/000 12+ * NP Cover = banner on page 1 ** NP Coupon = for FMCG : 1/1 FC with discount voucher for 1 free product + 1 pavé on page 1 72 3 newspapers General Characteriscs Rate 2014 Art. 1000 FC in € Week Saturday Contacts 12+ (paper+pdf) CIM '12-'13 % by region '000 Net circul. 2013 Cost Cost/Contact Reach/000 € weekly week circul. DUTCH SPEAKING Laatste Nieuws /Nieuwe Gazet 42.900 44.400 1.197 22,4% 287.169 36 0,15 Nieuwsblad/Gentenaar 42.250 43.050 1.045 19,5% 256.029 40 0,17 Gazet van Antwerpen 22.535 23.211 396 7,4% 92.558 57 0,24 Belang van Limburg 20.135 20.739 376 7,0% 93.678 54 0,21 De Standaard 27.000 30.375 352 6,6% 98.908 77 0,27 De Morgen 15.100 17.950 231 4,3% 53.416 65 0,28 De Tijd 20.900 24.035 103 1,9% 39.622 204 0,53 0,23 FRENCH SPEAKING Sud Presse / Nord Eclair 23.278 23.278 611 14,6% 100.277 38 La Dernière Heure/Les Sports 19.500 19.500 466 11,2% 51.398 42 0,38 Le Soir 26.619 26.619 511 12,2% 76.451 52 0,35 L'Avenir 19.700 19.700 440 10,5% 85.556 45 0,23 La Libre Belgique 12.575 12.575 181 4,3% 38.346 70 0,33 L'Echo 13.700 15.755 54 1,3% 16.596 255 0,83 23.875 - 876 9,2% 220.623 27 0,11 4.110 4.110 na na 9.395 na 0,44 NATIONAL Metro (Fr + Du) GERMAN SPEAKING Grenz Echo (German) Source: CIM Performances (CIM ‘12-’13 - Tot. 18-64 - SG 1-4) i 5 X 1/1 FC in NP + Metro i Budget 2014 : 415.750 € (net) - 5 inserts 1/1 FC - Coverage : - Average OTS : 5.2 - GRP’s : 405 76 % Buying and Cancellaon Condions BOOKING CANCELLATION MAT. DELIVERY CHANGE 1-2 day(s) 1-2 day(s) 1 day 1-2 day(s) 73 newspapers Dutch Dailies 2 TIJD DIG TIJD TOTAL STAND TOTAL TIJD MORGEN TOTAL MORGEN MORGEN DIG Average Social group STAND DIG STAND 3 METRO NDIG METRO N METRO TOTAL 34 36 38 40 42 HLN TOTAL 44 GVA TOTAL NB TOTAL 4 NB DIG 46 NB 50GVA DIG 48 GVA BVL Total HLN DIG 52 54 56 Average Age HLN 5 BVL pdf BVL 6 Source CIM 13 French Dailies 74 magazines magazines Parcularies i Very strong media to reach a maximum of people i Ideal to reach specific targets in the right context with high-level content Advantages i Determinaon of target groups via socio-demographical criteria i Useful to maintain contacts i Low starng price, low cost/000 i Editorial context involving readers i Magazines are not for free ! Proacve behaviour of the readers is a value i Magazines = a wide offer for love stories… i Magazines = generate confidence / emoon / need to share with their readers like a ‘love story’ between readers and the magazine, there are strong interesng relaonships Magazine = media of passion i The market is wide and varied, and divided between many sales houses i High coverage with several contacts by reader (Coverage+OTS) Evoluon i i i i i i The circulaon is declining (± 4%/year) but the readership stays ± stable (depending on targets) The decrease of adversing in magazines increases the impact (bigger share of voice) More creavity, community acvaon, content markeng Always reliing or new projects Sanoma is to sell but stays alive and important The editors are becoming cross media mul-plaorms : paper, website and mobile 77 magazines Performances (CIM ‘12-’13- Tariffs ‘14) PRP 18-54 - SG 1-4 : 1/1 4-colour page i Budget 2014 : ± 300.000 € net - Net coverage (1+) : 80% - Coverage (3 OTS+) : 42% - Average OTS : 3,2 - GRP : 255 Source : CIM Adversing Investments Millions € 300,7 299,9 286,6 281,9 296,6 281,7 280,4 % of total media 274,0 268,7 262,6 258,0 2003 2004 Source : MDB Nielsen 78 2005 2006 2007 2008 2009 2010 2011 2012 2013 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 12,6% 12,3% 11,8% 10,0% 9,7% 9,5% 8,9% 8,6% 7,6% 7,3% 7,0% magazines General Characteriscs MAGAZINE controlled by the CIM except the B2B* Circ. 2013 Net .Circ. 2013 Frequ. Lg Rate '14 1/1 p. FC € News Data News (Fr+Du) Humo Knack Magazine Krant van West - Vlaanderen Moustique Paris Match Public Sélection (Du) Reader's Digest Soir Magazine Trends + Trends/Tendances Vif/Express ZO Magazine Newspapers supplements Citta De Markt De Standaard Weekblad De Morgen Magazine De Standaard Magazine Deuzio Het Nieuwsblad Magazine Nina Sabato (Du+Fr) Sjiek TV News Victoire Hobbies/Special interest Ambiance Culinaire/Culinaire Ambiance Bozar Magazine Clickx Magazine Dimanche Elle à Table Eos Magazine Focus Knack Focus Le Vif Grande (Du) Grande Ontdek Frankrijk Grande Ontdek Italië Guido Magazine Joepie Kerk en Leven L'Eventail Parents Pasar Spirou 21.244 159.679 115.789 82.757 84.801 66.065 29.149 21.236 71.150 57.962 77.002 n.a. 20.479 134.038 101.375 72.446 68.097 45.352 17.862 14.347 55.693 43.945 64.481 n.a. F W W W W W W M W W W F D/F D D D F F F F F D/F F D 8.250 11.420 11.600 10.480 4.900 5.150 2.600 2.580 4.850 9.650 8.900 120.878 117.653 129.663 98.993 130.424 100.122 296.719 363.678 85.607 118.130 208.116 92.755 101.603 101.563 110.811 74.316 112.328 90.468 271.129 312.707 63.588 103.015 179.481 80.139 W W W W W W W W W W W W 38.369 76.151 n.a. 21.629 34.526 n.a. 56.530 7.640 43.248 115.789 76.802 10.916 7.301 7.564 80.000 64.217 287.979 15.100 7.028 37.131 27.284 46.275 3.583 28.445 101.374 64.481 7.053 3.046 3.573 52.771 43.714 283.184 9.990 2.868 33.761 18.992 M M F W 2/year M W W M T T 5/year W W M M M W #contacts Cost Cost/Contact Tot.12+ /000 contact weekly circ. /000 € € CIM 2013 3.750 56 827 499 470 364 371 206 n.a. 347 193 409 82 148 14 23 22 13 14 13 n.a. 14 50 22 46 0,40 0,09 0,11 0,14 0,07 0,11 0,15 0,18 0,09 0,22 0,14 n.a. D D D D D F D D D/F D F F 6.500 5.545 8.400 6.900 8.800 3.950 9.100 9.100 11.600 4.935 4.900 7.500 184 162 320 232 341 160 591 590 96 223 200 151 35 34 26 30 26 25 15 15 121 22 25 50 0,06 0,05 0,08 0,09 0,08 0,04 0,03 0,03 0,18 0,05 0,03 0,09 D/F D/F D F F D D F D D D D/F D D F F D F 5.250 4.515 3.800 2.592 1.945 5.250 6.100 4.700 6.450 2.065 2.065 5.325 5.600 7.520 2.800 2.275 2.650 5.500 145 n.a. 72 82 n.a. 310 288 147 150 n.a. n.a. n.a. 272 594 n.a. 69 126 n.a. 36 n.a. 53 32 n.a. 17 21 32 43 n.a. n.a. n.a. 21 13 n.a. 33 21 n.a. 0,24 0,13 n.a. 0,06 0,54 0,18 0,06 0,07 0,91 0,68 0,58 0,10 0,13 0,03 0,28 0,79 0,08 0,29 79 magazines MAGAZINE controlled by the CIM Circ. Net .Circ. except the B2B* 2013 2013 Home 100% Maison Cuisines/Compleet Wonen Keukens 10.000 Art et Décoration 14.087 Bouwen & Interieur/Bâti-Déco 29.500 Déco Idées + Actief Wonen 51.164 Elle Décoration 8.933 Feeling Wonen/Gael Maison 49.926 Ik ga bouwen/Je vais construire 26.695 Maison de Charme 18.829 Nest (Fr+Du) 162.208 Stijlvol Wonen 22.872 Tu bâtis-je rénove + Beter bouwen en verbouwen 28.476 Wonen Landelijke Stijl 68.971 TV Be TV Magazine 128.636 Ciné Télé Revue 300.022 Dag Allemaal - Expres 388.729 Humo 159.679 Moustique 84.801 Primo Magazine/Tv Gids 126.747 Soir Magazine 71.150 Story 162.254 Télé Pocket 43.854 Télé Star 100.935 Télépro 130.746 Teve-Blad 146.175 Tv Familie + Blik 124.349 Women Elle België 36.663 Elle Belgique 38.088 Feeling 92.421 Femma ( ex Vrouw & Wereld ) 68.360 Femmes d'Aujourd'Hui 114.720 Flair (Du) 125.500 Flair (Fr) 53.282 Gael 41.816 Goed Gevoel België 112.396 Libelle 246.393 Libelle Lekker 61.725 Marie Claire Belgique 30.242 Marie Claire Vlaams 21.240 Mme Figaro (couplé avec Figaro Magazine) 9.119 Plus (Fr+Du) 133.862 Point de Vue 43.448 Psychologies Magazine (Du) 18.939 Psychologies Magazine (Fr) 29.499 Royals (Fr+Du) 68.449 Sensa (Fr+Du) 251.071 Top Santé 85.006 Vitaya (mag) 77.070 Vrouwen met vaart 99.694 Weekend Knack 115.789 Weekend - Vif 77.002 80 Frequ. Lg Rate '14 1/1 p. FC #contacts Cost Cost/Contact Tot.12+ /000 contact weekly circ. € /000 € € 4.139 5.855 12.418 27.484 3.894 28.221 15.290 15.290 122.178 9.079 14.890 42.150 Y M 6/year M M M M 6/year M 6/year M 6/year D/F F D/F D/F F D/F D/F D D/F D D/F F 5.063 4.150 3.290 4.650 2.590 4.650 3.000 4.581 10.150 4.608 3.090 5.185 n.a. 166 n.a. 224 107 266 182 n.a. 496 2.880 183 n.a. n.a. 25 n.a. 21 24 18 16 n.a. 20 n.a. 17 n.a. 1,22 0,71 0,26 0,17 0,67 0,16 0,20 0,30 0,08 0,51 0,21 0,12 101.800 259.769 331.406 134.038 68.097 107.753 55.693 126.769 37.096 68.990 117.305 131.323 85.677 M W W W W W W W W W W W W F F D D F D F D F F F D D 4.200 14.250 14.900 11.420 4.900 3.300 4.850 6.000 1.435 4.650 4.150 2.880 4.250 420 1.492 1.597 827 364 268 347 735 115 379 422 294 407 10 10 9 14 13 12 14 8 12 12 10 10 10 0,04 0,05 0,04 0,09 0,07 0,03 0,09 0,05 0,04 0,07 0,04 0,02 0,05 19.017 17.739 57.741 62.661 90.141 88.356 36.964 25.737 73.581 207.027 39.814 16.309 11.495 4.997 106.918 28.259 7.260 13.873 30.406 244.957 43.773 49.501 99.221 101.375 64.481 M M M M W W W M M W M M M W M W M M M T M M M W W D F D D F D F F D D D F D F D/F F D F D/F D/F F D D D F 4.920 4.920 9.650 3.200 5.575 11.400 4.750 6.560 8.500 12.500 4.080 6.000 5.000 3.225 7.850 4.975 4.320 4.320 4.975 7.300 8.150 6.000 3.295 11.600 8.900 142 216 321 237 516 663 373 260 536 995 549 200 178 35 387 134 109 167 157 n.a. 501 113 149 406 254 35 23 30 13 11 17 13 25 16 13 7 30 28 92 20 37 40 26 32 n.a. 16 53 22 29 35 0,26 0,28 0,17 0,05 0,06 0,13 0,13 0,25 0,12 0,06 0,10 0,37 0,43 0,65 0,07 0,18 0,60 0,31 0,16 0,03 0,19 0,12 0,03 0,11 0,14 magazines MAGAZINE Rate '14 Frequ. Lg 1/1 p. FC #contacts Cost Cost/Contact Tot.12+ /000 contact weekly circ. controlled by the CIM Circ. Net .Circ. except the B2B* Car/Sports & Men magazines Autogids Autowereld Ché Menzo Moniteur de l'Automobile Moto et Loisirs Motoren & Toerisme P - Magazine Sport/Foot Magazine + Sport/Voetbal Magazine Association & Lobbying publications Axelle Be TV Magazine Botsing Brieven aan Jonge Ouders Davidsfonds Cultuurmagazine De Bond Ligueur Markantmagazine MO Magazine Neos Magazine Okra Magazine Touring Explorer (Du) Touring Explorer (Fr) VAB Magazine Vrouwen met vaart 2013 2013 26.554 24.317 31.119 12.935 32.295 6.864 21.013 59.038 60.857 16.942 15.250 16.700 10.858 20.431 2.964 12.030 33.103 45.672 F M M 6/y F M M W W D D D D F F D D D/F 4.040 3.650 4.750 4.750 5.750 2.300 4.000 6.100 6.700 176 181 154 54 196 103 127 270 598 23 20 31 89 29 22 31 23 11 0,24 0,24 0,28 0,44 0,28 0,78 0,33 0,18 0,15 8.786 128.636 51.487 67.700 54.875 276.967 47.017 28.035 102.747 29.625 163.152 187.990 212.221 300.325 99.694 7.931 101.800 49.168 50.127 53.143 276.084 40.731 26.847 97.510 27.154 148.471 186.482 210.648 297.918 99.221 M M T M T F F M M T M M M M M F F D D D D F D D D D D F D D 995 4.200 3.700 8.750 2.300 10.900 4.950 2.050 4.000 1.510 4.690 5.315 6.320 7.100 3.295 n.a. 420 n.a. 193 n.a. 448 146 n.a. 154 n.a. 290 362 346 452 149 n.a. 10 n.a. 45 n.a. 24 34 n.a. 26 n.a. 16 15 18 16 22 0,13 0,04 0,08 0,17 0,04 0,04 0,12 0,08 0,04 0,06 0,03 0,03 0,03 0,02 0,03 € /000 € € * Business to Business : More than 80 titles B2B are certified by the CIM NB : A lot of others magazines exist on different segments: Upscale, LifeStyle, Sponsored magazines. Don't hesite to contact us to realise your plan. 81 magazines SPONSORED MAGAZINES Thema Title Animals Art/Culture Bank GAIA Magazine Bozar Agenda Belfius Magazine Grappa Magazine (KBC) Optima Capital Magazine Puilaetco Dewaay Analyses Magazine Rabo Magazine Car Aston Martin Magazine Audi Magazine Black Oval BMW Magazine Land Rover Land Rover Onelife Maseratisti Balgi Mercedes-Benz magazine Porsche Cook Delhaize Magazine Simply You Country WAW - Wallonie Magazine Family De Bond Brieven van Jonge Ouders Le Ligueur des parents Le Ligueur et mon bébé Fashion 3 Suisses Bespoken Sensa by Galeria-Inno Paprika Magazine Choez Hairdresser Shine Magazine Health/Beauty IU Magazine Home 3 Suisses Ava Magazine Dewaele Ho Ho Hospitals Mag UZA Amplifon Magazine Saint-Luc Magazine UZ Magazine Leisure/Cars Touring Explorer VAB-Magazine Mutuality ça va ? Profil-Profiel (securex) Senior Femma Okra Magazine Neos Magazine Omtrent Vrouwen met vaart Telecommunication Shop Magazine Travel, Sport A.S. Magazine Smile RCSA FootPeaople Magazine TV Be tv - Magazine de l'abonné Women Femma Vrouwen met vaart Sponsor GAIA Palais des Beaux-Arts Belfius KBC Bank & Verzekering Optimabank Puilaetco Dewaay Rabobank Aston Martin D'Ieteren nv / Audi Import Range Rover BMW Belux My Land Rover Travel Magazine Land Rover Belux Maserati Hemels Carrera Motors Magazine Delhaize Groep Carrefour Group Belgium La Renaissance du Livre Gezinsbond Gezinsbond La Ligue des Familles La Ligue des Familles 3 Suisses Scabal nv Galeria Inno Paprika Torfs Kreatos Hairgroup bvba IU 3 Suisses Ava Dewaele Groep Universitaire Ziekenhuizen Antwerpen Amplifon Saint Luc Universitaire Ziekenhuizen Leuven Touring VAB CM van Midden-Vlaanderen Securex Kristelijke Arbeiders Vrouwenbeweging Okra Neos (Netwerk van Ondernemende Senioren) Davidsfonds KVLV Belgacom/Proximus AS Adventure JetAir Center Anderlecht Be tv Femma (ex-KAV) KVLV Sales Houses Decom Charlie Mike Custom Regie Custom Regie Custom Regie Custom Regie Custom Regie 18 Editions Charlie Mike Event & Expo België Roularta Custom Media Event & Expo België Str8 bvba / Charlie Mike Carrera Motors Porsche Center Custom Regie Carrefour Group Belgium IP Plurimedia (IP Press) Publicarto Publicarto Publicarto Publicarto Custom Regie Event & Expo België Galeria Inno Gicom Gicom Kreatos Hairgroup bvba Vivio Custom Regie Gicom Roularta Media Little Joe Gicom ViVio Decom IP Plurimedia (IP Press) VAB-Media Little Joe Publicarto Publicarto Publicarto Publicarto Publicarto Publicarto Act Star AS Adventure JetAir center Custom Regie Custom Regie Publicarto Publicarto Lg Circulation D/F D/F/E D/F D/F D/F D/F D/F D/F D/F D/F D/F D/F D/F D/F D/F D D/F D/F D/F D D F F D/F D/F D/F D/F D D D/F D/F D/F D D D/Fr F D D/F D D D/Fr D D D D D D/F D/F D/F D/F F D D 25.500 80.000 594.000 75.000 20.000 10.000 140.000 5.000 160.000 10.600 121.794 9.400 14.000 2.600 58.000 5.000 600.000 600.000 22.500 280.000 Rates 1/1 FC (€) 1.085 4.515 19.100 4.000 3.600 1.950 2.940 3.000 5.150 2.920 5.100 1.960 2.800 2.200 5.175 1.650 15.000 13.500 4.100 10.900 47.888 4.950 103 5.500 7.300 2.900 2.900 2.680 2.990 367 29 322 60 60 3.900 2.700 1.440 2.900 2.000 2.065 10.900 7.100 46 450 58 48 133 41 25 24 2.375 3.200 4.690 1.510 2.300 3.200 7.500 6.100 4.800 1.495 4.200 3.200 3.295 55 39 28 57 43 31 50 41 32 60 33 49 33 350.000 15.000 250.000 digital 9.000 45.000 50.000 350.000 85.500 6.000 25.000 60.000 15.000 50.000 434.415 296.816 362.000 42.844 82.000 167.295 26.542 53.214 104.160 150.000 150.000 150.000 25.000 128.000 65.500 100.400 Buying and Cancellaon Condions (standards) BOOKING CANCELLATION MAT. DELIVERY CHANGE Weeklies* 3 weeks 8 weeks 1-2weeks 2 weeks Monthlies* 4 weeks 8 weeks 2-3 weeks 3 weeks Magazines * Magazines : covers, taylor-made acons, inserts, creave formulas and co-mailings cannot be cancelled 82 C/000 43 56 32 53 180 195 21 600 32 275 42 209 200 846 89 330 25 23 182 39 magazines Weeklies FR 2 Average Social group Trends TT Focus Vif Victoire WE Vif Sabato 3 Mon Argent Vif L'Express Soir Mag Paris Match Public 26 28 Sport/Foot 30 32 34 36 Flair 38 4 Fes d'Aujourd'Hui Moustique 40 42 44 46 48 50 52 54 56 58 60 62 64 66 68 Télépro CTR Point de Vue Average Age 7 Dimanche TV News Télé Star Deuzio Sillon Belge 5 Dimanche Télé Pocket 6 Paper+Digital Source CIM 13 Monthlies FR 2 Average Social group Data News Psycho Nest 3 Gael Maison JVC Elle Déco Elle Déco Idées Zone TBJR Gael 4 Be TV 30 32 34 36 Amb.Culin. Evénement Marie Claire Parents Ligueur Touring Expl Art&Déco Moniteur Auto 38 40 42 44 46 48 50 52 54 56 58 Average Age Top Santé Moto & Loisirs Royals Plus Mag 5 Paper+Digital 6 Source CIM 13 83 magazines Weeklies NL Average Social group 2 DSM DMM Sabato Netto DS Weekb Knack Focus Trends 3 Knack WE Knack HUMO P-mag Flair NL Joepie 4 24 26 28 30 32 34 36 38 40 42 44 46 Story Citta Libelle Zondag Sport/Voetb 48 50 NB Mag 52 54 5 Landbouwleven 58 60 Nina Dag Allemaal KW Tv Familie 56 62 Markt 64 Average Age Sjiek TeVe-Blad Boer & Tuinder Kerk&Leven Primo 6 Paper+Digital Source CIM 13 Monthlies NL 2 Average Social group Data News MO* Eos Grande Ik Ga Bouwen Flg Wonen BAJO Psycho Feeling Beter (ver)bouwen Menzo Z.O. 3 ActiefW Elle België Ché 32 34 36 38 40 Zone Nest Marie Claire VAB-Mag Pasar Libelle Lekker 4 Steps Autogids Goed Gevoel 42 Omtrent Clickx Vitaya Autowereld Culinaire Amb Bond 44 46 Motoren & Toerisme Touring Expl 48 50 52 54 56 58 60 Plus Mag Vrouwen Met Vaart 62 64 66 68 Average Age Femma Royals 5 OKRA 6 Paper+Digital 84 Source CIM 13 free regional press free regional press Parcularies i i i i i i i i 2 types of distribuon for the regional newspapers & magazines : « push » through every households (mail-box) & « pull » through a selecve distribuon or via displays Nearly 12 million copies distributed every week Audience of more than 70% of the PRP Belgium is a very diversified country and Belgians are parcularly rooted in their area Therefore, the offer of free sheets is parcularly wide in Belgium : more than 650 tles or edions Since 2013, the tles of the Group Vlan are sold by the sales house ROSSEL Adversing Passe Partout has disappeared from the Belgian media landscape and has become a weekly magazine duo of Corelio (edions on even or odd weeks in funcon of the area) : Rondom in the North of Belgium and Proximag in the South. Those magazines are wrien by journalists of Het Nieuwsblad and L’Avenir. Some edions are remaining weekly, some are bimonthly Naonal cover : - No more edion in Limburg => Combinaon with Jet Magazine to get a naonal coverage - Partnership with Atlas in West Flanders - Partnership with Journal du Centre in La Louvière Advantages i i i i i i i i i i Taccal medium Promoonal medium (advantage in crisis period) Geographical affinity Regionalizaon through name blocks Naonal cover Mass medium – accessible to everybody Supporng a retail network Wide offer – possibility to choose a context, a target Flexible terms Low producon costs Evoluon i i i i i Evoluon of the channel’s percepon : free is not necessarily ‘not engaging’ Concentraon of the tles : each household receives minimum 2 tles per week Improvement of the prinng quality Upon MDB investments monitor, naonal investments in Free Regional Press represents 3,4 %, but the investments are not declared by all sales houses More and more edions via small sales houses or printers : Thema, Goeiedag, Actueel, Bo Magazine 87 free regional press Adversing Investments Millions € 174,9 153,9 150,4 152,2 141,1 142,6 140,8 124,4 85,7 1999 % of total media 1999 2000 2006 2007 2008 2009 2010 2011 2012 2013 86,2 2000 2006 2007 2008 2009 2010 2011 2012 2013 Source : MDB Nielsen (introducon of Free regional press & Internet in 2006) Free Sheet Evoluon 3.032 Dutch speaking Streekkrantgroep 2.833 2.834 Passe-Partout Gr. 1.869 1.921 1.533 1.507 1.513 Zondag 565 490 Steps NL 765 468 491 489 Zone Magazines Jet Magazine 440 CIM '13 CIM '12 CIM 11 Brussel Deze Week French speaking 39 2.536 Régie #1 2.701 2.958 Passe-Partout Gr. 1.589 1.823 606 587 543 7 Dimanche 88 0 500 1.000 1.500 2.000 # contacts 12+ (in '000) 2.500 3.000 3.500 5,5% 5,1% 6,1% 5,0% 4,8% 4,8% 4,1% 3,9% 4,0% 3,4% free regional press Performance on PRP’s South Group Vlan 75,5% 71,8% 55,3% 55,7% 51,4% 45,2% 40,4% South Hainaut Liege Bxl 19 Namur W.BBT Lux. North Goup Streekkrant/Weekkrant 64,5% 57,6% 58,7% 57,1% 62,2% 50,7% 20,5% North Antwerpen East Fl. West Fl. Limburg Flemish BBT Bxl 19 89 free regional press Buying condions i In 2013 : trend to concentrate the sales acvies of the most important free sheets under the naonal sales houses of dailies - Corelio Connect for Rondom and Proximag - Rossel Adversing for Group Vlan, 7Dimanche and 7Mag Buying & Cancellaon Condions (Standards) Publication Booking Cancellation Mat. DELIVERY Change Free sheets weeklies 10 days 10 days 7 days 10 days Free sheets monthlies 4 weeks 4 weeks 3 weeks 4 weeks Naonal 3 Average Social group Zone 4 Steps Zondag 32 34 36 38 40 42 44 46 48 50 52 54 7 Dimanche gr.Vlan 56 58 60 62 Average Age Streekkrant gr. 5 6 Source CIM 13 90 out of home out of home Parcularies i Very dense medium i Mulple formats & environments (street, transit, horeca, cinema, fitness, …) i Networks & line by line purchasing i Various periodicity (from 1 day to 28 or more) Advantages i High coverage & repeon i High visibility i Geographical affinity i Numerous creave opportunies Evoluon i Even if tradional outdoor such as urban furniture, city light posters and roadside panels sll make the huge part of our day-to-day acvies, it is no longer and for some me now, our unique horizon. The media world connues to evolve at a staggering pace and Out-of-Home is changing as fast as any other medium. In some markets it has been completely transformed over the past few years, from a medium based on paper and paste, to a medium offering a vast array of new technologies including digital screen networks. Brand Acvaon, Street & Experienal Markeng opportunies i There are countless communicaon opportunies to help adversers to reach a specific target group in a life, mobility and consumpon environments. Where the tradional out-of-home formats deliver mass coverage and repeon, we can look for a complementary approach through some more targeted soluons using taccal field operaons such as sampling and other one-to-one acons. Posterscope through its psLIVE plaorm can set up some tailor-made acons in any communicaon environment : cinemas, train staons, shopping areas, supermarkets, specific shop selecons, restaurants & pubs, fit- & well-ness clubs, concert halls & fesvals, airports & airplanes, high streets, top cies crossroads, hairdressers... or just name it and we will provide it. 93 out of home Adversing Investments Millions € 312,7 313,7 294,1 % of total media 249,5 247,9 2008 2009 254,5 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 238,8 226,6 214,6 197,8 2003 204,5 2004 2005 2006 2007 2010 2011 2012 9,3% 8,9% 9,0% 7,9% 7,7% 7,9% 7,8% 7,3% 8,2% 8,5% 8,5% 2013 Source : MDB Nielsen The Creave Aspects of Out of Home Medium Do not hesitate to challenge our creave thinking. In environments where there are no commercial advertising opportunities, if the ideal format for a brief does not exist, we can look to ‘create’ media from scratch. This approach obviously covers a huge range of opportunities and each would require a different tailored strategy, however there are some stages that are broadly applicable to most solutions and should serve to put the process into perspective. Feel free to contact Posterscope to explore the creative dimension of out of home media. (www.posterscope.be – [email protected]) 94 out of home Urban Furniture : 2m² Networks Naonal NETWORK DETAILS ADSHEL MAXIMUM ADSHEL OPTIMUM JCD BOOSTER* SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 3.070 2 2m² 7 National Street Yes Tuesday 275.500 € 12.130 € 89,74 € 2.700 2 2m² 7 National Street Yes Tuesday 258.186 € 10.668 € 95,62 € 2.800 2 2m² 7 National Street Yes Tuesday 289.000 € 12.255 € 103,21 € CIM PERFORMANCES ADSHEL MAXIMUM ADSHEL OPTIMUM JCD BOOSTER Geographic layer Target Population size Reach GRP OTS Contacts N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A (*) new seasonal ratecard / the above mediacost refers to index 100% NETWORK DETAILS JCD AUTHENTIC* JCD TASTE* JCD CONSO F1 F2* SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 2.500 2 2m² 7 National Street Yes Tuesday 267.800 € 10.965 € 107,12 € 2.200 1 2m² 7 National Street Yes Tuesday 236.400 € 9.675 € 107,45 € 600 1 2m² 7 National Street Yes Tuesday 77.250 € 2.580 € 128,75 € CIM PERFORMANCES JCD AUTHENTIC JCD TASTE JCD CONSO F1 F2 Geographic layer Target Population size Reach GRP OTS Contacts N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A (*) new seasonal ratecard / the above mediacost refers to index 100% 95 out of home Contextual NETWORK DETAILS ADSHEL STATIONS MALLS CARREFOUR PAN-O-DISTRI SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 580 2 2m² 7 National 44 main railway stations Yes Tuesday 69.020 € No 119,00 € 439 2 2m² 7 National 82 Carrefour POS & Markets Yes Wednesday 56.400 € 1.734 € 128,47 € 243 2 2m² 14 National 139 POS No Wednesday 15.795 € No 65,00 € CIM PERFORMANCES ADSHEL STATIONS MALLS CARREFOUR PAN-O-DISTRI Geographic layer Target Population size Reach GRP OTS Contacts N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A NETWORK DETAILS TMO DELHAIZE CINEPOSTER SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 500 3 2m² 7 National 133 Delhaize & AD Delhaize Yes Wednesday 67.500 € 750 € 135,00 € 229 3 2m² 14 NATIONAL 18 CINEPLEXES YES WEDNESDAY 32.000 € no taxes 139,74 € CIM PERFORMANCES TMO DELHAIZE CINEPOSTER Geographic layer Target Population size Reach GRP OTS Contacts N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 96 out of home Packages NETWORK DETAILS SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE ADSHEL MALLS 3.139 Ads hel Optimum + Ma l l s Ca rrefour 2m² 7 National Street + Carrefour Yes Tuesday & Wednesday 284.857 € 12.502 € 90,75 € CIM PERFORMANCES ADSHEL MALLS Geographic layer Target Population size Reach GRP OTS Contacts N/A N/A N/A N/A N/A N/A N/A Local NETWORK DETAILS ADSHEL GENT ADSHEL ANTWERPEN ADSHEL ANTWERPEN ADSHEL ANTWERPEN SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 250 350 275 225 1 1 1 1 2m² 7 Gent Street YES Tuesday 28.891 € 988 € 115,56 € 2m² 7 Antwerpen Street Yes Tuesday 37.230 € 1.383 € 106,37 € 2m² 7 Antwerpen Street Yes Tuesday 31.203 € 1.067 € 113,47 € 2m² 7 Antwerpen Street Yes Tuesday 28.366 € 889 € 126,07 € CIM PERFORMANCES ADSHEL GENT ADSHEL ANTWERPEN ADSHEL ANTWERPEN ADSHEL ANTWERPEN Geographic layer Target Population size Reach GRP OTS Contacts N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A (*) new seasonal ratecard / the above mediacost refers to index 100% 97 out of home Local NETWORK DETAILS ADSHEL ANTWERPEN JCD BRUSSELS* JCD BRUSSELS* JCD LIEGE* SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 150 450 150 250 1 1 3 1 2m² 7 Antwerpen City Centre Street Yes Tuesday 20.488 € 593 € 136,59 € 2m² 7 Brussels Street Yes Tuesday 54.000 € 1.755 € 120,00 € 2m² 7 Brussels Street Yes Tuesday 21.000 € 585 € 140,00 € 2m² 7 Liège Street Yes Tuesday 31.250 € 975 € 125,00 € CIM PERFORMANCES ADSHEL ANTWERPEN JCD BRUSSELS* JCD BRUSSELS* JCD LIEGE* Geographic layer Target Population size Reach GRP OTS Contacts N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A (*) new seasonal ratecard / the above mediacost refers to index 100% 98 out of home Large Size Billboards : 8 & 10m² Networks NETWORK DETAILS BP TOPAZE JCD BRUSSELS 8* JCD BRUSSELS 8* JCD BRUSSELS 8* SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 89 130 80 50 1 1 1 1 8m² + 10m² 14 5 Main cities + Others Street Yes Wednesday 59.000 € 4.100 € 662,92 € 8m² 14 Brussels Street Yes Tuesday 101.970 € 7.400 € 784,38 € 8m² 14 Brussels Street Yes Tuesday 63.860 € 4.550 € 798,25 € 8m² 14 Brussels Street Yes Tuesday 40.170 € 2.850 € 803,40 € CIM PERFORMANCES BP TOPAZE JCD BRUSSELS 8 JCD BRUSSELS 8 JCD BRUSSELS 8 Geographic layer Target Population size Reach GRP OTS Contacts N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A (*) new seasonal ratecard / the above mediacost refers to index 100% 99 out of home 20m² Networks NETWORK DETAILS JCD SUPERSTAR 24* JCD SUPERSTAR 48* JCD SUPERSTAR 48* BP ACCESS SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 550 625 700 500 1 1 1 1 20m² + 8m² 14 5 MC + 16 RC Street Yes Tuesday 360.500 € 34.500 € 655,45 € 20m² + 8m² 14 48 CIM Cities Street Partial Tuesday 381.100 € 34.750 € 609,76 € 20m² + 8m² 14 48 CIM Cities Street Partial Tuesday 406.700 € 38.500 € 581,00 € 20m² + 10m² + 8m² 14 24 Urbans Centers Street Partial Wednesday 289.000 € 29.200 € 578,00 € CIM PERFORMANCES JCD SUPERSTAR 24 JCD SUPERSTAR 48 JCD SUPERSTAR 48 BP ACCESS Geographic layer Target Population size Reach GRP OTS Contacts NATIONAL 12+ 9.134.451 80,0% 2.222 27,8 202.993.910 NATIONAL 12+ 9.134.451 84,1% 2.278 27,1 207.966.116 NATIONAL 12+ 9.134.451 84,1% 2.278 27,1 207.966.116 NATIONAL 12+ 9.134.451 78,1% 1.732 22,2 158.244.806 (*) new seasonal ratecard / the above mediacost refers to index 100% NETWORK DETAILS BP COVER BP POWER TMO PREMIUM 24 TMO PREMIUM 48 SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 600 750 170 220 1 1 1 1 20m² + 10m² + 8m² 14 48 CIM cities Street Partial Wednesday 349.000 € 33.300 € 581,67 € 20m² + 10m² + 8m² 14 24 Urbans Centers Street Partial Wednesday 439.000 € 40.600 € 585,33 € 20m² + 8m² 14 North + Brussels Street Partial Tuesday 127.000 € 6.900 € 747,06 € 20m² + 8m² 14 North + Brussels Street Partial Tuesday 150.000 € 8.600 € 681,82 € CIM PERFORMANCES BP COVER BP POWER TMO PREMIUM 24 TMO PREMIUM 48 Geographic layer Target Population size Reach GRP OTS Contacts NATIONAL 12+ 9.134.451 81,9% 2.111 25,8 192.806.868 NATIONAL 12+ 9.134.451 80,40% 2.361 29,4 215.623.974 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 100 out of home NETWORK DETAILS TMO COMBI PLUS BP MOVING BP CONTACT SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 420 400 350 1 1 1 20m² + 8m² 14 North + Brussels Street Partial Tuesday 195.000 € TBD 464,29 € 20m² 14 National Intercity Street Partial Wednesday 159.000 € 12.900 € 397,50 € 20m² 14 National Street Partial Tuesday 129.000 € 12.700 € 368,57 € CIM PERFORMANCES TMO PREMIUM 48 BP MOVING BP CONTACT Geographic layer Target Population size Reach GRP OTS Contacts N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 101 out of home Panoramic Networks NETWORK DETAILS MOF 16/340 MOF 16/420 MOF 16/760 MOF 36/TRIVISION SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 345 1 425 765 34 1 Pa cka ge 1 16m² + Digital 4m² 14 National Street + Stations Yes Monday 289.622 € 21.502 € 839,48 € 16m² + Digital 4m² 14 24 urban centers Street + Stations Yes Monday 347.351 € 26.562 € 817,30 € 16m² + Digital 4m² 14 National Street + Stations Yes Monday 500.750 € 48.064 € 654,58 € 36m² 14 5 Main cities Street Yes Monday 108.947 € 7.493 € 3.204,32 € CIM PERFORMANCES MOF 16/340 MOF 16/420 MOF 16/760 MOF 36/TRIVISION Geographic layer Target Population size Reach GRP OTS Contacts NATIONAL 12+ 9.134.451 76,9% 1.141 14,8 104.230.700 NATIONAL 12+ 9.134.451 77,8% 1.306 16,8 119.287.177 NATIONAL 12+ 9.134.451 82,4% 2.447 29,7 223.517.876 N/A N/A N/A N/A N/A N/A N/A NETWORK DETAILS MOF 36/60 MOF B2B 80 MOF 36/100 PRESTIGE 90* SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE 60 80 100 90 1 1 1 2 36m² + Digital 4m² 14 5 Main cities Street + Stations Yes Monday 163.640 € 11.426 € 2.727,33 € 36m² + Digital 4m² 14 5 Main cities Street + Stations Yes Monday 208.270 € 15.172 € 2.603,38 € 36m² + Digital 4m² 14 5 Main cities Street + Stations Yes Monday 248.528 € 18.917 € 2.485,28 € 38m² + 21m² 21 5 Main cities Street Yes Monday 231.750 € 29.300 € 2.575,00 € CIM PERFORMANCES MOF 36/60 MOF B2B 80 MOF 36/100 PRESTIGE 90 Geographic layer Target Population size Reach GRP OTS Contacts 5 MAIN CITIES 12+ 2.634.799 75,7% 772 10,2 20.340.485 5 MAIN CITIES 12+ 2.634.799 84,7% 1.149 13,6 30.268.567 5 MAIN CITIES 12+ 2.634.799 85,3% 1.293 15,1 34.057.008 5 MAIN CITIES 12+ 2.634.799 86,40% 1.774 20,5 46.737.373 (*) new seasonal ratecard / the above mediacost refers to index 100% 102 out of home Panoramic Mixes & Large Size Packages NETWORK DETAILS SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE MOF SUPERMIX 420 MOF MAXIMIX 480 MOF MAXIMIX 500 420 480 500 MOF16/340 + MOF B2B 80 MOF16/420 + MOF36/60 MOF16/420 + MOF B2B 80 36 + 16m² + Digital 4m² 14 National Street + Stations Yes Monday 429.717 € 36.674 € 1.023,14 € 36 + 16m² + Digital 4m² 14 24 urban centers Street + Stations Yes Monday 438.965 € 37.987 € 914,51 € 36 + 16m² + Digital 4m² 14 24 urban centers Street + Stations Yes Monday 472.504 € 41.733 € 945,01 € CIM PERFORMANCES MOF SUPERMIX 420 MOF MAXIMIX 480 MOF MAXIMIX 500 Geographic layer Target Population size Reach GRP OTS Contacts NATIONAL 12+ 9.134.451 77,8% 1.450 18,6 132.401.932 NATIONAL 12+ 9.134.451 78,9% 1.670 21,2 152.579.878 NATIONAL 12+ 9.134.451 79,0% 1.836 23,2 167.712.712 NETWORK DETAILS SIDES NETWORKS FORMAT DURATION (DAYS) COVERAGE PRESENCE LIGHTING START ON MEDIA RATE (GROSS) TAXES (NET) COST PER SIDE MOF MAXIMIX 520 PRESTIGEMIX 24* PRESTIGEMIX 48* 520 640 700 MOF16/420 + MOF36/100 Pres ti ge + SuperStar 24 Pres ti ge + SuperStar 48 36 + 16m² + Digital 4m² 14 24 urban centers Street + Stations Yes Monday 516.637 € 45.479 € 993,53 € 38 + 21 + 20 + 8m² 14 & 21 National Street Yes Monday / Tuesday 503.413 € 63.800 € 786,58 € 38 + 21 + 20 + 8m² 14 & 21 National Street Yes Monday / Tuesday 542.683 € 67.800 € 775,26 € CIM PERFORMANCES MOF MAXIMIX 520 PRESTIGEMIX 24 PRESTIGEMIX 48 Geographic layer Target Population size Reach GRP OTS Contacts NATIONAL 12+ 9.134.451 79,0% 2.055 26 187.706.295 NATIONAL 12+ 9.134.451 81,6% 3.048 37,3 278.394.360 NATIONAL 12+ 9.134.451 85,3% 3.102 36,4 283.366.566 (*) new seasonal ratecard / the above mediacost refers to index 100% 103 out of home Summary of the Main Types of Outdoor Formats : Airport Adversing JCDecaux is the exclusive media owner at Brussels Airport, while ATP is currently liable for Charleroi, Liège and Luxembourg Airports. In Charleroi, the situaon might change in 2014 due to a tender opposing ATP to Clear Channel and JCDecaux. The airport adversing market proposes a wide range of formats. From networks to single sites opportunies, covering the key areas and traffic flows. Arrivals & departures, Shengen & non-Shengen, short & long term, indoor & outdoor,... For further details about airport adversing please contact Posterscope Belgium. Ambient Adversing i Ambient Adversing covers a large variety of environments and formats. From cinemas, cafés and restaurants to pharmacies, fitness clubs, press and tobacco shops, hair salons, schools, student campuses, copy shops, night shops, internaonal motor show and much more … there’s always an out-of-home medium able to deliver a message towards a parcular target group. There are various companies each one acve on a determined selecon of environments and somemes compeng on the same horizons. For further details about Ambient Adversing please contact Posterscope Belgium. i BOOMERANG (Boomerang, Face2Face, Oxygen, Hydrogen, B-Mat, B-Bock, Change, …) i MEDIAFIELD (The Posters, The Bags, The Streets, The Expo, The Skyboard, The Air, …) i INSERT BELGIUM (Intenon, Opinion, Bonnie & Clyde, Windscreen, Malls TV, …) i GUIDO (School Posters, Campus Posters, Carrière Posters, Webpads, Kot Kalendar, ...) i MEDIAREEF i (…) Mobile Adversing A growing number of companies are now acve in Mobile Adversing. Euromobile and SpicyMoon are the main two. They offer a great variety of formats and provide any geographical coverage from local to naonal. Mobile Adversing is also very flexible in terms of planning as the minimum booking period amounts to only one day. In the past years, Mobile Adversing has been increasingly used with promoonal teams for sampling operaons on the field. For further details about Mobile Adversing please contact Posterscope Belgium. 104 out of home Public Transports Metrabus and Lijncom are the only two media owners providing Public Transports adversing in Belgium. Each one is acve on a determined region, for instance Metrabus manages the adversing space in Brussels (STIB/MIVB) and Wallonia (TEC), while Lijncom is acve in Flanders (DE LIJN). Both companies offer a great variety of formats, from vehicle’s sides and backs to full decorated soluons. In Flanders, ads couldn’t cover the vehicle’s windows, but they have been authorized again providing some more visibility. Public Transports are rather flexible in terms of planning and geographical coverage. For further details about Mobile Adversing please contact Posterscope Belgium. Megaposters Scaffolds are a part of the every-day appearance of towns. Through appealing installaons and regular changes of image, certain sites can become very aracve in terms of adversing space. It’s precisely the reason why banners are being increasingly used for adversing purposes nowadays in top cies. Banner sites are only available for a few months, mainly during construcon, renovaon or maintenance works of buildings and the minimum booking period is 1 month. Geographically, the offer is limited to top cies (5 main cies + seaside towns). Glass facades can also be wrapped using micro-perforated adversing material. There are not less than 5 major players on the market*; therefore it is difficult to list all the current and upcoming sites in a yearly publicaon. To get the latest updates and availabilities, please contact Posterscope Belgium. (*)Urban Media, Mega Media, BlowUp Media, JCDecaux, Think Media Outdoor, … 105 internet internet Digital @ Dentsu Aegis Network The digital brands of Dentsu Aegis Network in Belgium (as of 2014) are Isobar (digital mul-channel strategies, social media experze, AdOps), iProspect (SEM) and Amnet (trading desk). About Digital Behaviour Misconcepon Falsehood 1: "Online investments are not following” A wrong percepon of reality. The tracked investments are indeed a bit behind, but even if it’s not a double digit, they are sll growing. This is however just the p of the iceberg, the one for which we have a clear vision, shared across the sector. The other investments (performance in its enrety - CPC, CPA, RTB, the GDN, YouTube, Facebook, etc.), are as important. These buying models and supports have a good complementarity to the exisng offer from ‘classic’ sales houses. Said partners sll are mainly proposing CPM (or CPP – cost per period), essenal when a brand needs visibility, notoriety or image construcon. CPM is in this case ideal, as it allows a very precise targeng of a measured audience, the possibility to select the formats we want to use without any restricons and it ensures opmal reach and repeon. There is however a catch, there is no click guarantee. At the very most there are benchmarks allowing an esmaon of potenal results. Therefore, if the brand needs guaranteed traffic to its website in order to generate leads/acons (sell/pre-sell a product, push catalogue requests, test drive, etc.) the complementarity between all models is indispensable. In short, the proporon of performance based investments (for which we have very few figures) has evolved so much that the classic buying model has been under great pressure lately. Yet, it is this one for which figures are communicated. Therefore the vision of the market is biased. There is a real collaboraon needed here, between all pares, to ensure a clear vision of the sector’s investments. Falsehood 2: "bannering prevents creavity" This one is not even a falsehood, it’s nonsense. The banner in the large sense of the term (all formats all together) allows creavity without limits. Be it using stac banners, animated ones, video, Flash, in-banner interacvity, HTML5 but also by working with several formats appearing together on the page, that can complete or answer each other. There are however several points that can interfere with creavity. Here are the main ones we note : 1. An inial brief that does not consider bannering, or just sees it as a declension of either the TV copy, the print or the OOH one. 2. Ignorance from adversers and agencies of all the possibilies offered by this means of communicaon. 3. A difficulty to work with mul-dimensions, in other words integrang the noon of interacon or ‘link to’. Old habits die hard and too oen the creave process is a one-way street : a transmier to a receptor. The banner allows for so many variants. 4. The presence online is quite oen envisaged at the end of the strategic or creave process, once ‘classic’ media have been covered. An online presence is considered when there are no more me and producon means. 109 internet 5. Last but not least, more and more adversers dispose of internaonal media kits, that do not allow any creavity, and are not adapted to the way of funconing of the adverser with its Communicaon Agency and its Media Agency. Those materials are then misused, or, worse yet, not used at all. There are mulple spectacular examples of campaigns where the Internet part has wisely been treated from a creave perspecve. Feel free to use them as a source of inspiraon! (Don’t hesitate to ask your contact for global examples, or for example directly from your sector) and let creavity flow ! Falsehood 3 : “click through rates are decreasing“ Let’s be clear, a certain form of adversing fague combined with an excess of adversing presence on certain websites and a sll developing understanding of this communicaon channel, has led to weakening interacon with onsite messages. And if campaigns underperform, the classic reflex is to add more budget which increases the campaigns’ adversing presence, which in turn increases consumer fague. An irreversible situaon ? Certainly not! Mulple techniques and increasingly precise data allow campaigns to be more specifically targeted on one hand, and on the other allows potenal results to be more clearly extrapolated. This leads to not only more controlled and targeted budgets but also to a significant increase in click through rates. Put simply, more concrete results for less budget investment. All of this thanks to a beer use of data ! This is a domain that will connue to develop over the coming years (see Trend 6). Falsehood 4 : “social networks are expensive and not beneficial” Communicaon via social networks is sll in a starng phase even though companies like ours have been acvely working with it for over 6 years. Everything and its opposite has been said about this form of communicaon, which generally remains to be fully mastered. One misconcepon that is being brought up more and more is that social networks “yield nothing”. Once again it is essenal to see it in perspecve. Firstly, if we do not take into account Facebook ads (Facebook ad formats purchased by CPC), we can see that it can generate a number of clicks and conversions that are somemes much higher than those of other online plaorms. This is primarily due to the fact that Facebook allows for much more accurate targeng than many other media. This benefits the company directly with measurable results in terms of conversions. As well as that, it is fundamental to envision social media in general, and Facebook in parcular, for what they are. For example, to facilitate the exchange of messages, comments, opinions, outbursts or declaraons of friendships and love between interconnected individuals, but also between individuals and the brand. Therefore it’s a great way to take the pulse of the brand, to collect Brand Promoters or to idenfy them to be able to have them be of added value. The “return on engagement” (ROE) is the ability to measure the posive impact of these interacons with or around the brand. For that, we of course need to have long-term strategies and independent tools to measure the performance. That is why we have opted for a privileged partnership with Socialbakers’ outstanding tool. On the other hand, strategy takes me to implement and especially demands us to ask ourselves the queson what role we wish to give social media in the arsenal of the brand’s communicaon, starng with this first queson: simple campaign support or loyalty tools and long term engagement ? 110 internet Falsehood 5: "the banner is dead" Quite oen, adversers have this type of reacon during meengs or briefings but nothing could be further from the truth. The banner is sll omnipresent, and connues to develop (+7% in 2012). It is inescapable and can’t be denied. However, it is important to nuance things. The banner grew a lot during the last 12 years, especially since 2008-2009, years during which performance-based buys (clicks and leads) became more important. Today, the volume of banners bought via a CPM model (cost per thousand impressions) is under pressure. Up to 2009, this model was predominant but since then it has been caught up by the others. The mulplicaon of performancebased partners also had an impact, with major players like Google (with amongst others its display network and YouTube) or Facebook. Those bought volumes are not communicated to the market, as opposed to the ‘classic’ CPM players (sales houses like De Persgroep, BeWeb, Corelio, Pebble Media, Microso, etc.). To summarize, the volume of bought banners is constantly increasing and will connue to do so ; but the context of such buying has evolved and does not allow a clear view of global investments. We can only make an assumpon, per client and agency. A real challenge for the forthcoming months will be to conduct a reconciliaon of all figures from the market. Trends Trend 1 : Online video is here to stay Time spent viewing online video content is increasing, especially for the 15-34 year olds (as demonstrated in the VINK study), across various sources (content aggregators such as YouTube, video networks, local publishers) and devices with laptops now supplanng PCs, tablets rising (24% of the 15-70 age populaon in Belgium uses them to watch content) or smartphones. Inevitably adversing formats and budgets were quickly put in place by companies to reach users via this rapidly expanding channel. 2014 will see this trend connue and see the development of a clear perspecve on the complimentary relaonship between TV and internet here at Dentsu Aegis Network. This is certain to further increase the investment in video inventory. Trend 2 : Tablets 2011 was the year that tablets were fully launched, with large content providers developing apps designed to make their content more accessible via these devices. However, this was limited to trend seers and early adopters, and volumes remained relavely low. On top of that, these apps did not always perform terribly well and many suffered teething problems. In 2012 however this growing trend was clearly confirmed. The sale of tablets began to increase massively and at the same me the offer available expanded. This culminated at the end of 2012 with content providers offering a free tablet with subscripons to online media. Clearly this is a major trend which connues to expand and with it comes a new way of consuming media, which in turn quesons our way of communicang. Of course when we are talking about tablets, we are talking about being mobile. This raises the possibility of geolocalisaon and the promising opportunies in SoLoMo (Social Local Mobile) and for the retail industry. Food for thought for 2014 – especially if you are planning retail and OOH acvity. As of February 2014, tablet penetraon is 30% (VINK study wave 2). 111 internet Trend 3 : E-commerce sells well As in 2011 (+23%), e-commerce in Belgium has seen double digit growth in 2012. This situates us more comfortably in relaon to other European markets, which wasn’t the case before. While our average online baskets remain relavely modest, more and more of us are now buying online and we’re doing it more oen. E-commerce is becoming an important channel, generang between 1 and 2 billion Euros according to various sources (with almost €1.2 billion being spent on Belgian sites and the remainder on foreign sites). This important shi serves to build the credibility of online media and should help to unlock budgets amongst even the most scepcal of adversers. Internet generates more and more revenue and all the beer for it. How does online perform for your brand ? Trend 4 : Social networks come of age 2013 took communicaon via social networks to remarkable new heights. Firstly, there was a flurry of acvity that took place around this formidable form of communicaon. Secondly, the investments really took off bringing social media to the same level as specific classic media, if we only take into account Facebook and YouTube ! In short, the me to become more professional has come. Even if social networks sll allow us to experiment and to explore at a lower expense, a connued presence can only be ensured with the aid of specialists, who can define and implement the specific strategy, and by sacrificing a substanal part of the brand’s communicaon budget to be opmized over the different social networks. Without a shadow of a doubt, this is a subject that has become more and more current in 2013 and will generate in 2014 more consequent investments and a growing share relave to the different communicaon forms. Trend 5 : Programmac buying is changing the landscape Programmac buying, ad exchanges and real me bidding are key topics since 2012 – 2013. Built on the perfect partnership between data and technology, this area is rapidly developing and provides a new perspecve on online investments, and a news vision on the business model of digital media. Everyone knows that a large part of adversing budgets will be funneled, and indeed are already being funneled, through these plaorms which allow inventory to be sold via mulple partners impression by impression based on very precise targeng (mainly thanks to collected, analysed and aggregated data). These services allow ght control of costs and opmise the investment/return rao. Inevitably this is a domain we need to pay a lot of aenon to as it is radically changing many of the systems which have been in place for over 10 years. Trend 6 : Data is essenal Along with and linked to the rise of programmac buying, data also has a bright future ahead of it. Unquesonably a corner stone of online communicaon, data is more and more central to discussions with adversers. The more you master key data which serve for campaign opmisaon as well as prospecve analysis, the beer you are at the centre of more general business decisions, well beyond the scope of communicaon acvies. Even more so if you can build connecons between online data, offline data and business insights coming from the adverser. There is sll work to be done before this data is concretely central in the decision making process around communicaon strategies, but it’s clear that this trend is accelerang. It’s worth considering the role of data in organisaons from now on and laying the groundwork for its smooth integraon into decision making. 112 internet Trend 7 : Privacy and Consumer Protecon Discussing online communicaon, data analysis, investment opmisaon based on online user behaviour or micro targeng via Facebook and programmac buying plaorms without broaching the issue of privacy would be disingenuous. Countless arcles have been wrien and many hours have been spent by both European and naonal authories to beer understand the ins and outs of online communicaon, both tradional and mobile. The goal has been to develop a policy framework to protect the consumer, especially in the domain of ‘private life’. This debate is well advanced but far from being concluded. As an adverser, it’s absolutely essenal to consider this queson to avoid feeling caught out if the regulatory situaon changes. There’s no point in waing in the likelihood that the European law will become more restricve before trying new strategies or at least considering the opons available. 113 internet Adversing Investments Millions € 223,6 201,0 188,8 168,3 129,2 % of total media 119,1 2006 2007 2008 2009 2010 2011 2012 2013 84,9 46,5 2006 2007 2008 2009 2010 2011 2012 Source : MDB Nielsen Internet Penetraon in Belgium Source : CIM Metriprofil 2012 Due to methodological issues, there are no updated data for the CIM 2012-2013 114 2013 1,6% 2,7% 3,8% 4,1% 4,9% 5,3% 5,6% 6,0% internet Belgian Internet Mapping 2012* Gender Age Language Educaon Source : CIM Metriprofil 2012 * Due to methodological issues, there are no updated data for the CIM 2012-2013 115 internet Belgian Internet Mapping 2012* Number of family members Occupaon Source : CIM Metriprofil 2012 * Due to methodological issues, there are no updated data for the CIM 2012-2013 116 internet Online Interests Type of websites visited on an average week Source : CCS 2011 Internet acvies for private purposes—Daily or several mes a day Source : CCS 2011 117 internet Internet Use Intensity Source : CCS 2011 Internet Use Frequency Intensity on a week-end day 118 Source : CCS 2011 internet E-commerce experience Source : CCS 2011 Access Internet Devices used to access internet on a weekly base Source : CCS 2011 119 social media social media The Social Media Chessboard in 2014 x Facebook will assure its posion as main (and only?) real “cross generaon” social media plaorm. Policians use it (whether they use it properly or not). Celebries and brands have found a soluon by using fan pages. Teenagers and grand-parents are on it, sharing content and commenng. Everybody uses it differently, but together. Despite the usual “Facebook is dead” arcles here and there, the audience data is good. Mainstream you said ? x LinkedIn will become a premium desnaon for industry news and therefore an important markeng channel instead of a simple recruitment tool. The ad formats related to the newsfeed and the very aracve targeng opportunies will help them to seduce adversers. As the rates are quite high, a close eye will be kept on the performance results. x Twier will be under pressure. Aer its IPO, the plaorm must demonstrate that its adversing formats seduce and that its specificity (mainly due to the quality of its users) connues. Without being too aggressive, Facebook will be merciless, always aligning itself with specific features present on Twier (followers, hash tags, TV show specific feeds,...). x YouTube’s audience will connue to grow, becoming the "new TV" for a whole generaon. The real challenge will not be the content, but the acceptance of its adversing formats. Skippable ads on YouTube received lile public support and adversers didn’t help by using unadapted ads. Being the media for “TV incremental reach” is aer all a bit poor for real social media. That being said, YouTube belongs to Google and can expect some movement in 2014. x Talking about Google, Google + will be less and less a laughing maer. With very encouraging figures in the US, and with the whole Google sphere around it (including influence from ad formats on G+ to SEO), Google + must be watched closely in 2014. 123 social media 4 major Social Media trends in 2014 x Media meshing will increase in 2014 (especially combining online sources and TV programs). About 50% are blending television viewing with other digital experiences and Twier and Facebook will fight on that Social TV balefield on a daily basis. This will be in terms of both “engagement”, by proposing a specific feed for live coverage, as well as in terms of ads, with specific formats synched with television. Measuring the “social influence on TV” correctly will be the next step for marketers (by using an efficient posive/negave/neutral evaluaon of comments/tweets). x Time spent on niche networks will sll increase in 2014. The success of applicaons like Snapchat or WhatsApp will result in some movement on the market (from acquision to resignaon). The ability to prove the business model via ads and targeng will be the key factor (e.g. Facebook leng Snapchat go because of the difficulty to integrate ad formats in the content model). Keeping an eye on every new network and allocang a small budget to “new social media opportunies” could be a winning strategy to reach very specific and influenal target groups. x Finding and managing the influencers through social media will become an important part of the acvity in 2014. Using exisng databases or CRM systems to link them with the right audience on social media could lead to a very interesng “brand key ambassadors management” strategy and allow some very powerful “share” acvaons. We will however stay very far from using this in a day-to-day efficient “business intelligence” markeng strategy. x In 2014, most of the global groups will make a decision about a social media management tool. Unfortunately for the agencies, they will probably have as many tools as clients. In their decision process, aligned analycs will lead followed closely by publishing/conversaon features. There will be some issues with these tools, as they will all have advantages and limitaons depending on their original DNA. This “automaon evoluon” will however influence the relaonship between clients and agencies, allowing a beer job reparon according to skills. 124 social media 10 facts about social media in 2013 1. There are over 10 million Facebook “apps” 2. Twier’s fastest growing demographic is 55-64 year olds 3. 60% of Twier users access it from their mobile 4. There are over 343 million acve users on Google+ 5. The +1 buon is served 5 billion mes per day 6. 67% of Google+ users are maleThere are over 3 million 7. Linkedin company pages 8. More than 16 billion photos have been uploaded to Instagram 9. Food is the top category discussed on Pinterest at 57% 10. There are over 1 billion unique monthly visitors on YouTube Source : hp://www.jeullas.com Legend Internaonal Belgium Desktop Mobile 125 social media Unique visitors/Month 6.346 6.469 nov-12 nov-13 +2% 5.086 4.634 4.262 -10% 3.772 +13% 1.272 1.028 887 +27% 640 560 +19% 306 +37% +56% 607 416 118 -5% TOTAL Age 5% 11% 23% 21% 22% 21% 28% 20% 26% 33% 18% 27% 17% 18% 17% 19% 17% 15% 21% 55+ 20% 12% 45-54 20% 19% 19% 18% 23% 18% 19% 18% 23% 25-34 19% 15-24 20% 17% 49% 18% 20% 126 17% 15% 10% 13% Linkedin Google+ 22% 34% 22% Total Web Facebook Youtube 35-44 20% Twitter Instagram 15% Ask.fm Pinterest Source : comscore November 2013—Desktop measurement only 269 social media Sex 49% 52% 47% 45% 47% 47% 48% 52% 66% Women Men 51% 48% 53% 55% 53% 53% 52% 48% 34% Total Web Facebook Youtube Linkedin Google+ Twitter Instagram Ask.fm Pinterest Time spent monthly Average Minutes per Visit Average Visits per Visitor Facebook 12,1 26,1 Youtube 15,2 9,7 Linkedin 3,5 4,6 Google+ 3,5 4,6 Source : comscore November 2013 Twitter 2,6 4,1 Instagram 2,4 3,1 Ask.fm 6,1 8,0 127 social media 5 facts about Facebook 1. There are now over 1.15 billion Facebook users 2. One million web pages are accessed using the “Login with Facebook” feature 3. 23 % of Facebook users login at least 5 mes per day 4. 47% of Americans say Facebook is their #1 influencer of purchases 5. 70% of marketers used Facebook to gain new customers Source : hp://www.jeullas.com Facebook Desktop Regular user is a women, 45+yo She spends 31 min. each visits She visits Facebook 26,1 X per month Source : comscore Jan & November 2013 / Socialbakers Top 5 biggest industries by Sum of Fans FMCG 6.174.468 Fashion Retail Food Ecommerce Alcohol 3.493.840 1.284.595 1.229.769 1.163.622 > 3.2 M people monthly on mobile Source : Socialbakers / Facebook 128 on line search on line search Parcularies • Search Engine Markeng (SEM) is a component of an overall integrated online markeng strategy that aims to increase your website's posioning (referred to as "visibility") within the search results of the major search engines (like Google, Yahoo!, Bing and others) so that higher numbers of Internet users (also known as "traffic") will visit your website • SEM strategies include natural Search Engine Opmizaon (SEO) (so that your website will appear at or near the top of the organic search lisngs) and Search Engine Adversing (SEA) (so that your website will appear within the adversing or “sponsored lisngs” secons on search results pages) Advantages i Search Engine Markeng is a non-intrusive technique as it is all about Pull Markeng : the adverser is giving informaon only to the people who are searching for it i Search Engine Markeng generates a high increase of traffic to your website i More than traffic, this technique generates high targeted and qualified leads as your website visitors are people who are acvely searching for the products or for the services presented on the website i This technique has the lowest acquision cost of all markeng techniques making it the best weapon for leads and sales generaon Evoluon i Search Engines are always evolving and so are SEM techniques. The trends influencing Search Engine Markeng strategies for the next years are the increasing importance of mobile and social plaorms i While cost-per-click in SEA campaigns will increase due to higher compeon, SEO will gain more and more importance 131 on line search Use of search engines How oen do you use online search engines ? i The use of online search engines is an integral part of everyday life; regardless of the age of the user or the intenon of the search. i Our research shows that one person in two uses a search engine several mes a day. One person in three even carries out between 10 and 50 searches per day ! 95% of the populaon uses a search engine several mes a week Source : iProspect Belgium Search Survey 2012 – Panel of 1000 BE surfers 132 on line search I use a search engine to… i More than 9 people out of 10 use a search engine to search for informaon about products before making a purchase. This shows the enormous importance to be present in the search results for each supplier in the Belgian market that is looking for new customers. i Search engines are also used to search for discount deals or new products (70%) and to find gi ideas (60%) or websites (58%). 92% uses a search engine to obtain more informaon about a purchase ! Source : iProspect Belgium Search Survey 2012 – Panel of 1000 BE surfers 133 on line search Which of the following products or services did you purchase during the last 3 months aer a search query ? i No surprise here: most products and services that are sold online are from the travel industry. Shortly followed by the reservaon of a restaurant or the purchase of a concert cket. i When we dive deeper into the data, we see that men search twice as much for electronic products than women. Younger people aged between 18 and 34 years search ten mes more for online credit than people who are 55+. Interesng to know is that one in ten has opened a new bank account online during the last three months. i The internet interest in FMCG is growing with between 3% and 6% of the respondents buying online during the last three months and between 13% and 21% searching for informaon online. 75% made a purchase online during the last three months aer first having searched online. Source : iProspect Belgium Search Survey 2012 – Panel of 1000 BE surfers 134 on line search Which search engines do you know and do you use frequently ? i The choice of the search engine is not surprising. Google leads the ranking with a crushing market share of 99,9% and an ulizaon rate of 94%. i 96% of respondents are aware of Yahoo! but rarely use it. The usage is here divided between yahoo.fr (10,8%) and yahoo.nl (4,4%). i BING is the last of the class as regards the reputaon and usage, and this puts it in line with its predecessor MSN Search. Note that only 74% of the populaon confirmed they are aware of the search engine, regardless of the age of the respondents. i In this market survey we focus on the users of Google (94% of the respondents). 94.1% uses Google several mes a week. Source : iProspect Belgium Search Survey 2012 – Panel of 1000 BE surfers 135 on line search Reliability of the search engines Do you know the difference between sponsored links and organic links ? i Despite the efforts of Google to clarify the difference between sponsored links and organic search results (using a different background color and the inclusion of ‘sponsored link’ on the result pages), only 53,6% of the regular users declare to know the difference between those two search results. i Approximately two out of three non-regular users declared not to know the difference at all. 70.5% of the non-regular users do not know the difference between an organic link and a sponsored link. Source : iProspect Belgium Search Survey 2012 – Panel of 1000 BE surfers 136 on line search Are the following areas sponsored according to you ? 19.6% of the users believe there are never sponsored links at the top of the search results. Zone A > < Zone B Source : iProspect Belgium Search Survey 2012 – Panel of 1000 BE surfers 137 on line search What type of link is the most reliable according to you ? i One person out of two judges that there is no difference between the reliability of a sponsored or an organic link. The other 50% of the respondents believes that there is a difference and that organic links are more reliable (rao of 6 to 1). 6 to 10 find an organic link more reliable. Source : iProspect Belgium Search Survey 2012 – Panel of 1000 BE surfers 138 on line search In what sense has the reliability of the search results on Google evolved during the last 12 months ? i The majority of the internet users (71,8%) say that they have not noted a difference in the reliability of the search results. However there are several changes made by Google (159 during Q1 2012 1) to improve the quality of the search results. i Google manages thus to keep the quality of the results at the same level, which may explain the high market share. i We also note that 17,5% believe that the quality of the search results has improved, compared to only 10,7% who sees a negave evoluon. 1 Source : insidesearch.blogspot.fr 7 to 10 have noted no difference in the quality of the search results. Source : iProspect Belgium Search Survey 2012 – Panel of 1000 BE surfers 139 on line search Validaon by observaon Can you, by clicking with the mouse, specify the area on the page where you would click first ? i We asked our panel to click on the results of a Google search results page that seemed the most relevant to them. The search queries were divided into transaconal, informaonal and navigaonal search queries. i The Dutch and French results are displayed side by side, with a red dot for each click of the 988 respondents. i Apart from a slight increase in clicks at the boom of the page, the vast majority of the people clicked on the first three results, from both the organic search results and the sponsored links. i Hence the importance for websites to increase their visibility in the search engines. Top 3: the vast majority of people click on the first three results of both the organic search results and the sponsored links. Search Quey Search Engine Ad The purchase of ads to appear within the paid search results on a cost per click Search Engine Opmizaon The opmizaon of websites to appear in a good posion in the organic search results 140 on line search Search query “flight Brussel New York” 141 on line search Search query “reach BMI” 142 idtv idtv iDTV – Interacve Digital TeleVision Belgian iDTV landscape : current situaon (end of 2013) i The different providers a. Telenet Digital TV - Through cable distribuon, Flanders & Brussels (Indi & Brutélé since 10/08) - End of 2013 : 56% penetraon North, 3% in the South (Brussels) - Available : VOD, EPG + recording, direct access, e-mailing, photo sharing, games, interacvity, portability with Yelo - High Definion TV available from 2008 b. VOO - Through cable distribuon, South & Brussels - End of 2013 : 28% penetraon in the South - Available : EPG + recording, Digitexte, Interacve services (messaging, BeMétéo...), VOD, portability with VOO Moon c. Belgacom TV - Through ADSL, available North & South - End of 2013 : 29% penetraon North, 50% in the South - Available: VOD, EPG + recording, direct access, interacve services, mobile television with Belgacom Partout - High Definion TV available from 2008 d. BASE Snow - Through the Belgacom Signal but with own Set top box - Available North & South - USP: Basis package and pay per extra channels - Available: VOD, EPG, recording system - High definion - No data available yet e. Numericable - Brussels (Brussel, Laken, Molenbeek, Anderlecht, Neder-over-Heembeek, Haren, Watermael-Boitsfort, St Joost Ten Node, Wemmel, Drogenbos) - End of 2013 : 4% penetraon - Available : High Definion TV , VOD, Video Club, EPG f. TeleSAT & TV Vlaanderen - Digital TV by satellite - End of 2013 : ± 100.000 subscribers - Available: ‘Bouquets’, channels opon 145 idtv Digital Television Market Share | Naonal No Set top box 11% NUMERICABLE 2% VOO 12% BELGACOM 37% Source : Audimetrie; 04+, Jan 2014 146 Others 3% TELENET 35% idtv Set Top Box Reach Evoluon North 82% 82% 83% 84% 85% 85% BELGACOM 85% 86% 86% DIGITAL TV 56% 55% 55% 56% 56% 56% 29% 29% 29% 30% 30% 29% 27% 28% 26% 28% 25% 27% 24% 2012 December 57% November 57% June 57% May 56% April 57% March 22% 85% 57% February 21% 58% 84% TELENET January 21% 23% 20% 22% 20% 22% 19% 21% 23% November 58% October 59% September 59% August 59% July 57% June 57% May 56% April 55% March 55% February 54% 85% October 78% 82% September 77% 82% August 76% 82% July 75% 81% January 54% 74% 81% December 73% 79% 84% 84% 84% 83% 84% 2013 South 75% 76% 76% 77% 78% 83% 83% BELGACOM NUMERICABLE DIGITAL TV 43% 43% 44% 44% 42% 43% 41% 42% 40% 41% 43% 45% 24% 25% 25% 26% 26% 24% 26% 24% 25% 23% 24% 22% 2012 50% 49% 50% 26% 26% 26% 26% 27% 27% 26% 27% 27% 27% 27% 27% 2013 August July 3% 3% 3% 3% 3% 3% 3% 3% 3% 3% 3% 3% 3% 5% 3% 3% 3% 5% 5% 5% 5% 4% 4% 4% 4% 4% 4% 4% 4% 4% 4% 4% June 5% 49% May 3% 50% April 5% 48% 50% 47% 48% 49% 47% March 3% VOO TELENET 46% February 5% December 3% November 5% October 3% September 5% August 3% July 5% June 3% May February 5% April 4% 5% March 4% January 82% December 75% 82% November 74% 81% October 74% 81% September 73% 80% January 70% 72% 78% Source : CIM Audimetrie; based on people who have a set top box 147 mobile mobile Introducon Over recent years, Mobile has become an ever more important device in our lives*, allowing us to watch audiovisual content live and on demand, read articles, browse and update social networks, chat with friendsvirtually anything that can be consumed on off- and online supports. The iPad, launched in Belgium in the summer of 2010 and followed by other brands such as the Samsung Galaxy Tab, is already at its 5th version (called the iPad Air) and has even been launched as the iPad Mini. A significant number of Belgian households are now equipped with this device and frequently used in the family life**. Mobile internet consumption was given a fresh new start, particularly for news brands which all developed various mobile access points for their content (from mobile site to apps working under the main operating systems). New opportunities such as video content within an article are now possible thanks to those new technologies. There is a huge opportunity for new consumption of ‘classic’ media content thanks to convergence: interaction with TV via an app as Shazam TV, scanning a QR code on a billboard or from print media, ... Communication via mobile is immediate and interactive. By adding mobile to one-way media such as TV, billboard or print, they become two-way. This obviously increases the importance of content tremendously, as well as the ever growing role of data measurement. Thanks to this, there are many new opportunities for brand presence and advertising strategies. As it is rapidly advancing, more and more players appear on the market. Therefore, it is important for a brand to make sure to use the right mobile solutions for its particular objectives. Finally, social networking is accelerating mobile internet growth dramatically, as it is the second highest user activity rafter searching for news. Please also note an important trend called SoLoMo, for Social-LocalMobile. Good to know ! * 33% of Belgians own a Smartphone (VINK | Wave 2, Feb. ‘14) ** 30% of Belgians own a Tablet (VINK | Wave 2, Feb. ‘14) 151 mobile Mobile internet Mobile follows the “always on” principle, to which the consumer is progressing. Mobile internet benefits from a high potenal for expansion. Every mobile phone sold in Belgium today is equipped with this technology. The size of the device as well as the condions of use lead to short and funconal usage of mobile internet. Most of the mobile users connect with a precise idea of what they are looking for. The essenal informaon has to be rapidly accessible. By creang a mobile website, adversers can adopt a very interesng approach to interact with mobile users at every moment of the day. Mobile websites allow adversers to communicate their message in a pocket format, in a closer and more efficient way than on a normal website. Also, to be really efficient, a mobile website has to avoid being a poor copy of the brand’s main website. It has to be adapted to every single mobile phone so that every single consumer experience is sasfying. In terms of rich media, the mobile site offers a lot of possibilies that have yet to be exploited by adversers as real opportunies to make the experience even more interesng. More and more mobile users are interested in the possibility of paying for physical goods with their mobile phones. Besides videos or animaons, there are some exclusive funcons of this media like personalized informaon depending on the moment and the place, or geo-localizaon. Mobile Adversing As we have seen, mobile is becoming an integral part of many Belgian’s lifestyle. Meanwhile adversers sll are not giving mobile enough consideraon in their markeng and communicaon strategies. The following reasons shed some light on their underesmaon of its importance : i i i i They are not sufficiently aware of the mobile reality facts (cf. penetraon). They are worried because of misconcepons (i.e. iPhone apps are a must, compability, huge costs, ...). They are concentrang media investments on what they know, especially in crisis periods. At the same moment, the Rubicon Project (world wide) announces that the investments on mobile will more than double in 2014. There are many opportunies for brand presence on mobile : Media Buying Nearly all Belgian media brands are mobile friendly. They offer targeted audiences on mobile. In prolongaon of media campaigns, these audiences could easily be considered. Sll, it’s important to remember that an aer-click mobile landing page needs to be provided. Ideally, the whole website should be mobile friendly, but just one or two pages being re-formaed is acceptable for a campaign. Goals : visibility and traffic. 152 mobile Added Value Services The question is : what can your brand offer to give extra value to your customers in order to enhance their experience of your product/service ? This kind of action often goes through application development. The best examples are shopping lists, train schedules or recipes. Please be aware that media buying will be needed to push this service. Goals : image and loyalty. Search While on the go, mobile users are looking for things: brands while shopping, addresses and advice. Let’s consider these requests and potenal answers in an appropriate way. Consider aspects of mobility— not those of the desktop. Let’s give them a map or a phone number they can use in one “finger click”. Goal : call-to-acon. Innovaon Augmented reality technology placed in a magazine like Flair gives brands the opportunity to add extra informaon in a magazine adversement (url, video, social buons, ...). Today, it is a nice element to test, but should not be considered as a strategy. M-Commerce Mobile is slowly becoming an important means for purchasing consumer goods from small purchases like metro ckets, to more important ones like clothes. Some soluons offer a service of QR codes placed on offline media (PQ, Outdoor), illustrang what the user can buy and have delivered at home. Goal : sales. The QR code is sll debated. Today, it has to be considered as the main possibility of convergence between media and mobile. In the future, we will probably use more user friendly technologies, such as the visual search. The main point is that convergence is a priority when talking about mobile markeng. Applicaons vs HTML5 Mobile apps are compact software programs that perform specific tasks for the mobile user. There are mobile apps for all kinds of mobile phones, and they were around long before Apple’s iPhone. Thanks to the iPhone however, mobile applications have become a very important business in a very short amount of time. They cover every domain and respond to a large range of objectives : a source of income in itself, or a communication/image/loyalty tool for a brand that offers it for free. Mobile applications are available to consumers on online stores such as the App Store (Apple), Google Play (Android) and Windows Marketplace. Once downloaded, applications are easy to find and to use: the brand’s logo figures on the mobile desktop as a link to the app. There is no need for a constant web connection to be opened and operational, they will be updated once connected later. Today, we observe a switch from applications (to be downloaded in app markets, such as App Store, or Android Market) to HTML5. (Reminder : Apple does not allow the usage of Flash on its mobile devices). HTML5 is a coding language that allows programs to run through a web browser rather than a specific device. This means users will be able to access the same programs from any device. We will probably observe an important simplification of the mobile market as a result. 153 live communication live communication Parcularies i Live communicaon is a quick and flexible way of interacng with consumers i Mul channel approach is unique i Selecvity in target groups i Relevant medium to get in touch with specific target groups Advantages i Targeted communicaon and relaon with consumers i Selecvity in locaons and venues i Geographical spread is an advantage i Creavity in concepts based on specific locaons, target groups, … Evoluon More and more adversers find their way to live communicaon because of the flexibility and selecvity. If we as live communicaon specialists are involved in a media-plan as of the beginning, we can create a fully integrated communicaon plan where live communicaon is the facilitator to create a one-on-one relaon with your consumers. 157 live communication “Making the right impulses top-of-mind” Nowadays consumers get a lot of impulses and informaon through adversing. As an adverser, it is becoming increasingly difficult to stand out among the masses with your messages. Yet there are many creave ways to achieve this. Through "live communicaon" a parcular message can rise from the masses and again create top-of-mind awareness. Through classic media, but also in the streets, consumers constantly get new impulses and messages. These messages are oen stored somewhere in the brain. It’s the job of the “live communicator” to smulate these impulses and acvate them at the right me, on the right locaon and create a connecon with the clients’ product or service. It’s all about creang that “aha-moment” where consumers see the link with what classic media installed and what we acvate. When consumers get in touch with a product or service, the chance that they will remember it when they are buying a product or service from the same category, is much higher. “Live communicaon” It’s their specialty to acvate impulses with a creave and relevant campaign or concept and to get in contact with consumers, get their aenon and pass the right message. Through live communicaon they are able to target the consumers and be as selecve as clients want to be them. 158 grand duchy of luxembourg grand duchy of luxembourg Socio-Demographical Structure of the Populaon of the Grand Duchy of Luxembourg Total 15 years and + SEX Men Women PRP AGE 15-24 25-34 35-49 50-64 65+ NATIONALITY Luxembourg Portuguese Others PROFESSIONAL ACTIVITY Independent (except liberal occupation) High executives + Liberal occupation Medium executives+ employee Worker Housewives Retired Unemployed Students Others HABITAT Luxembourg - City Rest of the centre South North East 445.800 221.300 224.500 251.300 49,6% 50,4% 56,4% 65.700 78.200 128.000 99.100 74.900 14,7% 17,5% 28,7% 22,2% 16,8% 250.000 72.300 123.500 56,1% 16,2% 27,7% 5.900 59.500 150.300 34.600 32.600 93.400 7.900 56.500 5.200 1,3% 13,3% 33,7% 7,8% 7,3% 21,0% 1,8% 12,7% 1,2% 84.500 72.800 168.300 68.100 52.100 19,0% 16,3% 37,8% 15,3% 11,7% Source : TNS-ILReS Plurimedia 2013 161 grand duchy of luxembourg Breakdown of the Investments by Medium 2013 Affichage 4,6% Cinema 1,5% TV 12,9% Dailies 40,3% Radio 21,4% 120.140.806 millions € Magazines 19,3% Source : MDB Nielsen 2013 Evoluon of the Total Media Investments '000 € 129.893 120.465 97.783 87.090 2003 133.545 133.496 130.537 124.907 120.141 101.999 91.200 2004 2005 2006 2007 2008 Source : MDB Nielsen (without classified ads) 162 2009 2010 2011 2012 2013 grand duchy of luxembourg Evoluon per Media 2010 -2013 50% 2010 2011 2012 2013 45% 2010 2011 2012 2013 40,3% 40% 35% Total investments 133,5 millions € 133,5 millions € 130,5 millions € 120,1 millions € 30% 25% 21,4% 19,3% 20% 15% 12,9% 10% 4,6% 5% 1,5% 0% Dailies Magazines Radio TV Affichage Cinema Source : Nielsen Top 20 Adversers - Total 2013 1 GROUPE SAINT-PAUL € 3.864.326 11 AUTODISTRIBUTION LOSCH € 1.088.303 2 CACTUS € 3.494.110 12 BABY CENTER € 1.088.044 3 DE MIWWEL & KICHECHEF € 1.892.222 13 MOBEL ALVISSE € 1.077.492 4 BANQUE ET CAISSE D'EPARGNE DE L'ETAT € 1.713.254 14 RENAULT € 1.011.410 5 TANGO SERVICE SA € 1.598.358 15 ORANGE SA € 993.550 6 MOBEL MARTIN € 1.473.330 16 BGL BNP PARIBAS SA € 991.870 7 P&T LUXEMBOURG € 1.455.391 17 LIBO € 984.403 8 LUXGSM € 1.436.586 18 EDITPRESS Luxembourg € 964.134 9 PEUGEOT € 1.257.597 19 BANQUE RAIFFEISEN € 943.201 10 CLUBS DE RENCONTRE € 1.163.996 20 FORD € 932.006 Source : Nielsen 2013 163 grand duchy of luxembourg Television : Cumulave Audience per Day Monday - Friday - 12+ - Exposure Duraon (min) 400.000 75,5% 200 mo-fr 350.000 exposure duration (min.) 180 160 300.000 140 120 200.000 100 31,7% min. ind. 250.000 80 150.000 60 100.000 14,3% 13,4% 11,7% 10,6% 10,0% 9,7% 50.000 8,1% 40 5,3% 4,2% 3,9% 0 20 RTP Internacional Vox Sat 1 FRANCE 2 M6 ZDF ARD RTL Television Pro 7 TF1 RTL Télé Lëtzebuerg* TV TOTAL 0 Source : TNS-ILReS Plurimedia 2013 * including den 2.ten RTL & RTL TV via Internet Television : Market Shares Monday - Friday - 7pm-11pm - 12+ RTL Télé Lëtzebuerg* 12,2% Others 35,7% TF1 8,2% Pro 7 7,7% RTP Internacional 2,7% TVI 2,9% Sat 1 3,2% 164 ZDF 6,4% France 2 3,8% ARD 5,2% M6 5,8% RTL Television 6,2% Source : TNS-ILReS Plurimedia 2013 * including den 2 ten RTL grand duchy of luxembourg Radio : Cumulave Reach Average Day Monday - Friday - 12+ - Average List. Duraon (min) 400.000 200 76,5% mo-fr 350.000 List. duration (min.) 180 160 300.000 140 120 42,9% 200.000 100 min. ind. 250.000 80 150.000 60 19,8% 100.000 40 7,1% 50.000 6,8% 5,7% 3,7% 3,5% 3,5% 3,4% 2,3% 2,2% 0 20 Classic 21 NRJ France Inter France Info 100,7 (Radio Socioculturelle) RTL France Latina RTL Radio Die Besten Hits DNR Eldoradio RTL Radio Letzebuerg RADIO TOTAL 0 Source : TNS-ILReS Plurimedia 2013 Radio : Cumulave Reach Average Day Monday - Sunday - 12+ 400.000 350.000 mo-su 73,3% 300.000 40,6% 200.000 150.000 6,4% 5,3% Latina 6,6% 50.000 DNR 17,9% 100.000 3,5% 3,3% 3,3% 3,0% 2,2% 2,0% Source : TNS-ILReS Plurimedia 2013 NRJ Classic 21 France Inter France Info RTL France 100,7 (Radio Socioculturelle) RTL Radio Die Besten Hits Eldoradio RTL Radio Letzebuerg 0 RADIO TOTAL ind 250.000 165 grand duchy of luxembourg Radio : Market Shares Monday - Friday - 5-24 h - 12+ France Inter 2,1% Classic 21 2,2% Others SWR 3 15,8% 2,0% RTL Radio Letzebuerg 42,4% 100,7 (Radio Socioculturelle) 2,7% RTL France 3,3% Latina 4,1% DNR 4,6% RTL Radio Die Besten Hits 5,0% Eldoradio 15,9% Source : TNS-ILReS Plurimedia 2013 Radio : Market Shares Monday - Sunday - 5-24 h - 12+ France Inter Classic 21 2,1% Others 17,1% 2,2% SWR 3 2,2% 100,7 (Radio Socioculturelle) 2,7% RTL France 3,6% RTL Radio Letzebuerg 42,1% Latina 4,0% DNR 4,3% RTL Radio Die Besten Hits 4,9% 166 Eldoradio 14,8% Source : TNS-ILReS Plurimedia 2013 grand duchy of luxembourg Print Media : Readership Last Period - 15+ 15+ Reach % Net circulation (Paper) (Controlled CIM) Frequency Language Rates 1/1 FC (€) Le Quoti di en* D F 6,5% 7.384 3.182 L'Es s enti el * D F 30,5% 99.704 4.990 Lëtzebuerger Journa l Luxemburger Wort* D D F/G G 2,3% 39,8% n.a . 65.602 5.127 10.248 Ta gebl a tt* D G 10,1% 18.067 5.392 Zei tung vum Lëtzebuerger Vol l ek MAGAZINES D F/G 0,6% n.a . 3.011 Auto Moto M G 15,9% 63.304 2.648 Auto Revue M G 17,1% 127.802 2.110 Autotouri ng Bol d Ma ga zi ne BM 8/Y F/G F 36,6% na 127.802 6.420 3.765 2.200 Ci ty Ma ga zi ne / Ci ty Agenda Luxembourg M F/E 8,1% n.a . 3.375 Conta cto Correi o W W P P 13,0% 2,6% 24.802 n.a . 2.755 1.945 De Letzebuerger Ba uer M F/G 2,3% n.a . - Den Nei e Fei rkrop D'Lëtzebuerger La nd W W G F/G 6,6% 3,6% n.a . n.a . 5.507 Femmes Ma ga zi ne M F 7,7% 6.086 2.430 TRI F/E 10,7% n.a . 4.450 5 x/y P F G 5,2% 9,7% n.a . n.a . 910 1.800 DAILIES Fl ydos cope Foyer de l a femme Ga a rt a n Heem Gra ffi ti (da ns Revue) M F 19,6% 10.299 2.145 Le Jeudi Luxemburg Femi ni n W TRI F F 6,5% 5,0% 10.299 3.135 3.978 3.045 Luxuri a nt BM F 2,9% 11.701 2.900 Ma de i n Luxe BM F na 7.141 2.495 3.590 Pa perja m M F 9,3% n.a . Regul us TRI G 6,4% n.a . - Revue W G 16,8% 16.529 2.155 Tél écra n W G 25,5% 30.036 2.597 TV3 **(Tél érevue, De Progra mm,Tél é-Hebdo) FREE REGIONAL PRESS W F/G 28,0% n.a . 2.799 I-ma i l (fol der) LuxBa za r W W fol deri ng F 46,6% 7,6% 134.100 n.a . > 5.183 1.540 Lux-Pos t W F/G 18,1% 129.961 3.850 Mus el Zei dung Sa uer Zei dung M M G G 10,1% 4,4% n.a . n.a . 1.696 1.152 **TV3 : net RLP of 3 main titles * including e-paper readership Source : TNS-ILReS Plurimedia 2013 CIM 167 grand duchy of luxembourg The Main Types of Outdoor Formats LUXEMBOURG JCD BOOSTER JCD SELECTO JCD TURBO JCD URBAN 3 PUBLI-LUX NATIONAL PUBLI-LUX CACTUS SIZE DURATION 2m² 2m² 2m² 2m² 2m² 2m² 7 days 7 days 7 days 7 days 7 days 7 days # SIDES 140 50 190 90 174 160 Source : Posterscope Cinema : The Cinema Network nbr of theatres Utopolis CineBelval Utopia Starlight Ariston Kinosch Le Paris Kursaal Scala Cinémaacher Sura Orion Prabelli Cinewaasserhaus Total network Source : Posterscope 168 Luxembourg Esch-sur-Alzette Luxembourg Dudelange Esch-sur-Alzette Esch-sur-Alzette Bettembourg Rumelange Diekirch Grevenmacher Echternach Troisvierges Wiltz Mondorf-les-Bains 10 7 5 2 1 1 1 1 1 1 1 1 1 1 34 RATECARD (€) 21.840 9.150 28.690 15.840 15.176 12.876 grand duchy of luxembourg Internet : Use Evoluon - To Consult the Sites - 12+ 78,5% 78,1% 83,7% 80,2% 74,7% 70,0% 65,5% 61,8% 54,8% 49,0% 44,5% 39,4% 35,2% 29,4% 23,6% 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Source : TNS-ILReS Plurimedia 2013 Internet : Daily use - 12+ 83% 79% 75% 73% 67% 61% 60% 34% pop. 12+ 12-24 y. 25-34 y. 35-49 y. 50-64 y. 65 y. + Men Women Source : TNSILReS Plurimedia 2013 169 jargon jargon A Above the line (ATL) : Mode of acon using mass media (TV, Radio, Cinema, Press, OOH, Internet). AB tesng : Refers to two different versions of a page or a page element such as a heading, image or buon. AB tesng is aimed at increasing page or site effecveness against key performance indicators including click through rates, conversion rates and revenue per visit. Account : (1) Budget, (2) Client, adverser, (3) Execuve in charge at agency. Accountability : (possibility of the) measurement of the campaign return. Acons (social media) : The number of people who made an acon on your post within 24 hours of viewing your ad or within 28 days aer clicking on the ad. Ad awareness : Recall of the ad message, usually measured via a survey. Ad Exchange : is a sales channel between publishers and ad networks that can also provide aggregated inventory to adversers. They provide a technology plaorm that facilitates automated aucon based on pricing and buying in real-me. Ad exchange business models and pracces may include features that are similar to those offered by ad networks. Ad inventory : The total number of ad impressions that a website can sell over time (usually specified per month). Ad monitoring : Adversing clipping (or) adversing tracking via impact surveys. Ad placement / posioning : Adversing locaon, posion of the message. Ad server : Is a web server dedicated to the delivery of adversement. This specializaon enables the tracking and management of adversing related metrics. Ad spending / ad spend, investment : Adversing investments / (usually) gross budget invested in ATL. Adjency : TV ad break posioned between programmes. Adstock : Adversing message presence in mind. Adware : Computer soware provided to the user free of charge or at a discounted price that downloads and displays adversing to support its connued development and maintenance. This soware oen tracks what Internet sites the user visits. Affiliate marketing : An agreement between two sites in which one site (the affiliate) agrees to feature content or an ad designed to drive traffic to another site. In return, the affiliate receives a percentage of sales or some other form of compensation generated by that traffic. Algorithm : The set of ‘rules’ a search engine may use to determine the relevance of a web page (and therefore ranking) in its organic search results. See also organic search results and Search Engine Opmisaon. Affinity : (Posive) relaonship of a media with a target audience, or “selecvity” but ‘selecvity’ is not used in English to express "selecvité" or "selecviteit". Ambient media : Usually out of home adversing mode of acons, related to specific locaons or specific targets. Atude : Opinions and atudes insights are used to understand the consumer posion versus brands, adversing, social and lifestyle trends. They cover broader and deeper descripons than observable behaviours. 173 jargon Audience measurement : Measurement of a media audience or reach, based on extrapolaons founded on sample declaraons. Audio on Demand (AOD) : Rent audio via an on-line/cable library. Audience profile : Descripon of a media audience through socio-demographic criteria. Or less frequently through psychosociological criteria. Augmented Reality : Based on the image produced by the camera, your device adds addional informaon to the screen (e.g.: direcons of metro lines, name and history of a building…). B Banner : A graphic image displayed on an internet page used as an ad. See www.iab-belgium.be for voluntary guidelines defining specificaons of banner ads. Behaviour : Descripve understanding of a consumer, opposed to the atude / opinions approach (see above), based on declaraon and deducon. Behavioural Targeng : Using previous online user acvity (e.g., pages visited, content viewed, searches, clicks and purchases) to generate a segment which is used to match adversing creave to users (somemes also called Behavioral Profiling, Interest-based Adversing, or online behavioral adversing). Behavioral targeng uses anonymous, non-PII data. Below The Fold Placement : A term derived from printed media, which is used to indicate whether a banner adversement or other content is displayed on a web page with (below the fold) or without (above the fold) the need to scroll. Below the line (BTL) : Mode of acon not using mass media ; it includes a wide range of acon modes which are oen present in the point of sale (POS) or applied via interacve means (phone, mail, direct markeng). Benchmark : Reference of the market, quantave norm or standard. Billboard : Poster site; in Belgium: may be a short duraon TV spot used for sponsoring acvity. Brand equity : Value(s) of a brand, financial and/or markeng capital. Break / Block : Adversing space in television, formed by various commercials. Broadcaster : Intermediary between programme producers or owners and audience, in charge of the (programme) broadcasng / distribuon. More oen: owner of a television company. Browsing (vs. app) : The browsing part of mobile refers to the use of Mobile websites running on the browser of a device using standard internet technology (HTML) which can be fully accessed via a data connecon. This concept is oen opposed to mobile applicaons, which are (mini)-programs created for a specific mobile plaorm that must be installed on the mobile. Burst : Campaign that is concentrated in a short wave (or phase). Buyer : Funcon consisng in buying media space. 174 jargon C Category : Sector of a product / industry sector or sub-sector. Center break : Adversing break interrupng a (TV) programme. Channel : TV or Radio staon. Circulaon : Quanfied distribuon of a magazine or a newspaper. Classified : Or "class ads"; adversements that are classed by content type. Click fraud : Is a type of internet crime that occurs in pay per click online adversing when a person, automated script, or computer program imitates a legimate user of a web browser clicking on an ad, for the purpose of generang a charge per click without having actual interest in the target of the ad’s link. Click-through : The acon of following a hyperlink within an adversement or editorial content to another Web site or another page or frame within the Web site. Ad click-throughs should be tracked and reported as a 302 redirect at the ad server and should filter out roboc acvity. Cloud compung : The use of computer programs on the Internet rather than on your own computer (source: Macmillan Diconary). All of your data, sengs and programs could be hosted on the Internet rather than on a computer so that you could access them from anywhere, not just on your computer. Cluster (analysis) : Typology grouping / typological analysis. Cluer / cluering : Adversing pressure / adversing presence (in a media); saturaon is not used in English to describe this aspect. Comments (social media) : The number of comments on your Page’s post as a result of your advert. Communicaon planning : Media strategy acvity, in the broad sense and using every element of the markeng mix; might be associated to the Strategic planning. Compeon / compeve analysis : Analysis of the compeon field of a brand / an adverser, by a selecon of competors and their media spending data. Consultancy : Advice services about market research, consumers' insights, communicaon strategy and/or other peripheral services disnct from the usual media planning and buying acvies. Consumers' insights : Deep knowledge of the consumer target. (or) Focus analysis on specific behaviour, atudes or opinions of a target group. Contact : See OTS. Contextual Targeng : Targeng content that deals with specific topics, as determined by a contextual scanning technology. Conversion : Acon (registraon, subscripon, buy…) made on a brand’s website by a surfer who has seen or clicked on an internet ad of this brand. Conversion rate : Conversions vs clicks. It measures the quality of a placement in term of conversion generaon. 175 jargon Cookie : Informaon placed on a visitor’s computer or mobile by a web server that can be stored or retrieved when the site is accessed. Used to record a user’s unique behaviour during each visit. Copy / ad copy : Creave concept of an ad message / creave guideline referring to the copywring, the body copy (content of the message). Cover / coverage : Amount of people potenally exposed to a media or to an adversing campaign; might be associated to the reach of a plan or a media, in a broader sense. CPC (cost-per-click) : Cost of adversing based on the number of clicks received. CPA (cost per acon) (social media) : The amount spent during the selected me period divided by the number of people who took an acon on your post (Spent/Acons). CPA (cost Per Acquision) : Refers to the overall costs associated with acquiring one user. This can be calculated by dividing total markeng costs by total number of new users. CPF (cost per fan) (social media) : The amount spent during the selected me period divided by the number of people who became fan (Spent/Page Likes). CPM (cost-per-thousand) : Media term describing the cost of 1.000 impressions. For example, a Web site that charges 1.500 € per ad and reports 100,000 visits has a CPM of 15 € (1.500 € divided by 100). CPT / cost per thousand : (c/000) Cost of an adversing space unit (e.g. 1/1 BW page, or a 30'' spot) related to 1000 people of the target. Creave : Is used to describe the creave works of a campaign. Cross-tabulaon : Crossed data, in funcon of parameters based on a markeng or adversing approach (socio-demographic criteria and/or media components, etc). D DAL (Dedicated Adverser Locaon) : A term frequently used for iDTV and refers mostly to the interacve content of an interacve spot. When the viewer confirms a call to acon (=red buon) the DAL will be loaded. Oen the tv-signal will connue in the upper right quarter of the screen. Data exchanges : Online aucon marketplace where adversers acquire 3rd party data that helps them to beer reach their target audiences with display. Data Exchanges were created as marketplaces where Online Data Providers could sell their data directly to DSPs and Ad Networks. Who Uses: Ad Networks, DSPs. Day part : Part of a day expressed in me slots, used for TV audience calculaon in a defined period of me. Decay (of a campaign): dememorisaon factor of a message. Digital : Synonym of numerical – cf. infra. Digital TV : Or numeric television. Can also be interacve (see iDTV). Digital Video Recorders (DVR) : Synonym of Personal Video Recorders (PVR)- cf. infra. 176 jargon DSP : A demand side plaorm (DSP), also called buy side opmiser and buy side plaorm is a technology plaorm that provides centralized and aggregated media buying from mulple sources including ad exchanges, ad networks and sell side plaorms, oen leveraging real me bidding capabilies of these sources. DVB-C : Cable Digital Video Broadcasng. DVB-S : Satellite Digital Video Broadcasng. DVB-T : Terrestrial (or hertzian) Digital Video Broadcasng. E Effecveness : Valuable result of an adversing campaign / of markeng communicaon (see also R.O.I. or return). Efficiency : Opmisaon of the (media) buying / valorisaon of the budget consented. Electronic programming guide (EPG) : The EPG helps to manage a large number of TV channels; has an alert funcon when a program starts; has addional informaon on a program; can easily record programs and has a search funcon. End break : TV ad break located between two programmes. Evaluaon : Measurement of the coverage and the repeon of contacts (see contact or OTS) for a given campaign (or) Control of the efficiency or of the effecveness of a campaign versus the original objecves (see also reporng). Exposure : Observed or extrapolated contact of a consumer with the ad message. F Flight : See wave. Flighng : Phasing ; schedule type of a campaign or a media strategy. FMCG (Fast Moving Consumer Goods) : mass consumpon products, also characterized by a high rotaon of usage; not limited to the food industry. Focus group : Group discussion with selected consumers / individuals. Qualitave research methodology. Frequency : Repeon (of ad contacts). 177 jargon G Games on Demand (GOD) : Rent games via an on-line/cable library. Geo-localizaon : If you authorize your device, it can say precisely where you are in order to give personalized informaon specific to you (e.g.: Around/me on iPhone) or for sharing with your Social Network (e.g.: Foursquare / Facebook Places). Geotargeng : Displaying (or prevenng the display of) content based on automated or assumed knowledge of an end user’s posion in the real world. Relevant to both PC and mobile data services. GRP : Gross Rang Point; GRP's counngs gross cume/cumulated reach points of a message broadcast on its target audience. Basic measurement of the adversing campaigns pressure. One GRP corresponds to 1% of reach on target. It is the result of the Reach (Coverage) by the OTS mulplicaon. GRP cost (C/GRP) : Cost of an adversing space unit (tradionally used mainly in TV buying) related to its esmated GRP's level (or rang, or instant reach). H Halo effect : Potenal influence that an editorial context may have on a close ad message recepon and interpretaon in the viewer's or reader's mind. High Definion TV (HDTV) : Offers TV in a format that has 6 mes more pixels than current standard (525). HTML5 : An informacs language that allows programs to run through a Web browser rather than a specific Operang System. This means consumers will be able to access the same programs and cloud-based content from any device-a personal computer, laptop, Smartphone, or Tablet-because the browser is the common plaorm. (source: McKinsey quarterly). I IAB : Interacve Adversing Bureau. IDTV : Interacve Digital Television, allows interacve services between the broadcaster and the viewer. Impact : Contact / effecve exposure to the ad message. Impressions : An ad which is served to a user's browser. Ads can be requested by the user's browser (referred as pull ads) or they can be pushed, such as e-mailed ads. Also known as pageviews. Industry body : (adversing or media) Professional associaon. Instream Video Ads : Played before, during or aer the streaming video content that the consumer has requested. These ads can be either forced or skippable. This format is frequently used to monese the video content that the publisher is delivering. In-Stream ads can be played inside short or long form video and rely on video content for their delivery. 178 jargon Integrated communicaon planning : Capacity of delivering an integrated communicaon-mix, also including the full handling of it and the effecveness measurement tool / process. Intelligence : Segmented informaon / documentaon. Interacve : Supposes a possible acon of the consumer in real me, via an interacve screen, to obtain what he/she wants; requires a linear video flow (video stream). IO or Inseron Order : Purchase order between a seller of interacve adversing and a buyer (usually an adverser or its agency). IP address : is the numerical address assigned to each computer on the internet so that its locaon and acvies can be disnguished from those of other computers. IP address generally refers to the IPv4 addresses, a 32 bit value represented as 4 blocks of 8 bit values separated by periods (dot-decimal notaon). This will look like ##.##.##.## with each number ranging from 0 through 255. IPTV : Internet Protocol Television. IT : Informaon Technologies. L Link clicks (social media) : The number of clicks on links appearing on your advert that direct people to your site off Facebook as a result of your ad. M Mass media : Media considered as wide in its approach of the audience; unselecve or lowly-selecve broadcast / distribuon. Media expenditures : See ad spending. Media-market : Surveys / studies on audiences and consumpon of products (CIM / PMA in Belgium, or BMM from TNS media). Media mix : Components of a pluri-media plan or strategy ; choice of various media for a media plan. Media neutral : Used to qualify an integrated pluri-media approach giving no privilege to the mass media, or any kind of acon mode (which means that below the line acons are considered). Media owner : Used to name a media enty, disnct from the sales house. Media Planner : See planner. Media planning : Acvity / funcon consisng in the handling of an account, and centrally of choosing appropriate media vehicles, mechanisms of acon, and defining every (media) components of a campaign versus a given briefing. Media pressure : See weight. Mixed media analysis : Measurement of a pluri-media campaign performance, expressed in terms of reach, repeon and GRP's. Model : Stascal reference(s) used to extrapolate quantave parameters. Applied for geng extrapolaons of sales, market shares or any pragmacal criteria. Modeller: is a stascian specialized in the elaboraon of data models. 179 jargon N Nave adversing : is an online adversing method in which the adverser aempts to gain aenon by providing content in the context of the user's experience. Numerical : Synonym of digital. The digital signal is condensed to a compact size (0 and 1, instead of radio frequencies). With added space, broadcasters can add more informaon to their signal or propose addional services. Does not imply interacve funcons in parcular. O On going : Opposed to burst ; is used to describe a campaign that is planned on a long period. OOH : Out-of-home adversing essenally all type of adversing that reaches the consumers while they are outside the home. OOH encompasses outdoor adversing but extends to the indoors as well (such as ads in malls, fit & wellness centers, bar & restaurants, cinemas, hairs salons …). Operang Systems (OS) : The main program of a computer, a Smartphone or a Tablet that manages the other programs (e.g.: Windows for a PC, iOS for an iPhone,…). Android is an OS available for different brands of Smartphone and Tablets (Google property). Opmizer : Soware aiming to automacally build and opmize the coverage of a (TV) plan. Opt in : The process where a subscriber provides explicit consent, aer receiving noce form the mobile marketer. Opt out : The process where a subscriber revokes consent, aer receiving noce from the mobile marketer. OTS : Opportunity To See: probability of seeing an ad message. Contact with an ad campaign element. OTH : Radio. Opportunity To Hear: probability of hearing an ad message. Contact with an ad campaign element in radio. P Page impression : A measurement of responses from a Web server to a page request from the user's browser, which is filtered from roboc acvity and error codes, and is recorded at a point as close as possible to the opportunity to see the page by the user. See iab.net for ad campaign measurement guidelines. Page Likes (social media) : The number of people who liked your page within 24 hours of viewing your ad or within 28 days aer clicking on it. Page request : The opportunity for an HTML document to appear on a browser window as a direct result of a user's interacon with a Web site. Page view : When the page is actually seen by the user. Note: this is not measurable today; the best approximaon today is provided by page displays. Passback : An impression offered to a media buyer with the right of first refusal, so when this right is exercised the impression is offered to another media buyer. 180 jargon Pay per view (PPV) : Minutes renng of programmes via an on-line/cable library + choice of the me slot. Pay-per-Click - CPC : An adversing pricing model in which adversers pay agencies and/or media companies based on how many users clicked on an online ad or e-mail message. Pay-per-Lead - CPL : An adversing pricing model in which adversers pay for each "sales lead" generated. For example, an adverser might pay for every visitor that clicked on an ad or site and successfully completed a form. Peoplemeter : Hardware components used to collect data on TV watching, via an interface linked with the household equipment and connected to a central server (audimètres/audimeters in Belgium). Recently, peoplemeters are also being used for Radio audience tracking (PPM, for Portable People Meters). Personal Video Recorders (PVR) : Enables the viewer to digitally record up to 30 hours of programming for later viewing (= me shiing), creang a virtual library of shows. Also called Digital Video Recorder (DVR) or Digicorder, with Tivo as comparable brand in the US Market, or Replay TV. Phase / Phasing : See wave Schedule type of a campaign or of a media strategy. Photo views (social media) : The number of views of your photos on your Page’s post as a result of your advert. Pixel : Picture element (single illuminated dot) on a computer monitor. The metric used to indicate the size of Internet ads . Planner or Media planner : Person in charge of the media planning for an account. Poster : Print material of a billboard. Post Likes (social media) : The number of likes on your Page’s post as a result of your advert. Pre-buy / Post-buy (analysis) : Corresponds to the first and last operaonal phases of a TV plan execuon ; may be used for other media campaigns. Preroll Video : A preroll video ad is an In-Stream Video Ads that occurs before the video content the user has requested. See also In-Stream Video Ads. Process : Method. Way of working or mode of execuon. Program Enhancement / Enrichment : A term used for iDTV which refers to extra (interacve) digital informaon added on a tv-program. E.g. more informaon on candidates, vong, play-along, etc. Q QR codes: (Quick response) : or any codes with a barcode-like feature that your Smartphone is able to scan in order to receive addional informaon. 181 jargon R Rate / rate card : Tariff(s). Rang : Momentary audience of a media or, more frequently, of a TV-programme or a day part, expressed in an average percentage for a defined period of me. Reach : See cover, coverage. Net cumulated audience of a media, expressed in a percentage in a defined period of me. Recall : Awareness of an ad message. Recall test (or post test): survey dedicated to the measurement of an ad message recall aer the concerned campaign. Recency (planning) : Theory from US specialists usually promong the fact that one contact with the ad message would be enough and the coverage therefore would play the central role ; it is opposed to the frequency planning, valuing the idea that repeon would be the key factor of an efficient media plan. Recognion : See recall ; recognion evokes the praccal recall of an ad message on the basis of a promoted material during a post test. Redempon (rate) : See response rate. Reporng : Acvity of producing a report, usually of a campaign or of a yearly schedule; quanfied and pragmacal review; oen concerns specifically the post-buy phase of a TV campaign. (market / markeng) Research : Surveys applied to markeng, adversing or media fields; normally based on samples and interviews. Response rate /Response curve : Quanfied reacons of consumers to an offer vehicled by the campaign ; could be based on subscripons, phone calls, mails, click through's or coupons. The rate expresses a total result, while the curve illustrates the progress of the responses in a me scale. Retargeting : The use of a pixel tag or other code to enable a third-party to recognise particular users outside of the domain from which the activity was collected. See Creative Retargeting, Site Retargeting. Return : See R.O.I. (abbreviaon of). RFID : (Radio-Frequency Idenficaon) and NFC (Near Field Communicaon) are technologies like barcodes, which idenfy items and allow you to connect online with offline. The common wording is “contactless”. For example, you simply have to place your mobile within a few cenmeters of a scanner. And the transacon is that easy. Some supermarkets and services such as transport are tesng this soluon at present. Check the case “Coca Cola RFID” on YouTube or by scanning. R.O.I. : Return On Investment ; means the commercial / business impact a campaign may deliver, versus the invested budget. ROS (Run-of-Site) : The scheduling of Internet adversing whereby ads run across an enre site, oen at a lower cost to the adverser than the purchase of specific site sub-secons. RTB Real-me bidding (RTB) : The RTB acronym indicates a real-me system for either bidding on or buying of ad inventory. The inial RTB ecosystems evolved from the efforts of DSPs to create a more efficient exchange of inventory. Due to these roots, RTB ecosystems put significant emphasis on user informaon (demographic and behavioral data, for example), while discounng the situaon informaon (the publisher and context). 182 jargon S (media) Sales house : Company managing the adversing space of media owners and their vehicles (also called "mandants" in Belgium). Schedule / Scheduling : Plan of acon in a me frame / organisaon of the media means in a calendar (acvity of). Scoring : Aribuon of scores, or weights, or notes on variables that are acve on a campaign effect (budget, pressure, creave, strategy, etc.) ; this in order to opmize the budget allocaon and/or the achievement of other objecves. SEA (Search Engine Adversing) : Specialized process that involves the selecng and buying of searched keywords so that the site is returned in paid search engine results. Selecvity : Affinity. Normally, “selecvity” is not used in English to express "selecvité" or "selecviteit". SEM (Search Engine Markeng) : Form of Internet markeng that seeks to promote websites by increasing their visibility in search engines result pages. SEO (Search Engine Opmizaon) : Specialized process that involves analyzing your website and making enhancements so that the site is returned in natural search engines results. Set-top box (STB) : A decoder used to decode 1 and 0 to a TV image & sound. An STB is needed to receive digital television . Shares (social media) : The number of shares on your Page’s post as a result of your advert. Share of impressions : Percentage of impressions bought regarding the available impressions on the same period. Spyware : Computer soware that is installed surrepously to intercept or take paral control over the user’s interacon with a computer, without the user’s informed consent. Spyware programs can collect various types of informaon, such as Internet surfing habits, but can also interfere with user control of the computer in other ways, such as installing addional soware, and redirecng web browser acvity. The soware usually does not contain generally accepted standards of noce describing what the purpose and/or behavior of the soware is nor does it usually contain visible or funconing choice mechanisms for complete uninstall. The programs are typically characterized by behaviors that can be considered decepve if not harmful to the user and/or his computer. SSP or Sell Side Plaorm : A sell side plaorm (SSP), also called sell side opmiser, inventory aggregator, and yield opmiser is a technology plaorm that provides outsourced media selling and ad network management services for publishers. A sell side plaorm business model resembles that of an ad network in that it aggregates ad impression inventory. However, a sell side plaorm serves publishers exclusively, and does not provide services for adversers. The inventory managed by the SSP is usually purchased by aggregate buyers, either demand side plaorms (DSPs) or ad networks. Survey : See research. 183 jargon T Target (group) : Targeng : applying the defined target in communicaon or media choices. Tivo : Trade mark which associates the installaon of a PVR to several broadcasng services – cf. PVR. Total Media Brand : To adverse in the different device of a media (fi in newspaper : presence on paper, pdf, mobile app’s & online sites). Trading Desk : An agency branch trading enty known as the expert operators in their use of new technology. These enes can be independent or operate within an agency holding company. This group of people (known as traders) play the day-to-day campaign management role. Who uses: Agency holding companies, operang agencies, adversers. Trend(s) watching : Tracking of the trends dynamics. Triple Play : With one simple subscripon, the consumer may simultaneously have access to a wide variety of services through TV, Broadband Internet and phone. TrueView : a video ad format that gives the viewer opons, usually the ability to skip the adversement aer five seconds. TSV : Time Shied Viewing. TV Programmes on Demand (TVOD) : Archives of broadcasted TV programmes (old & recent). Twitos : Twier users. U U&A : Usage and Atudes ; survey type studying the usage and the atude of a consumer target versus (a) specific product(s). UGC or User Generated Content : Content created by the public at large, generally not professionally edited, and directly uploaded to a site. Universal Search : Search Engine results made of mulple sources such as images, videos, organic results, … Unique users : Individual or browser which accesses a website within a specific me period. V Vehicle : Named media channel, in the broad sense (a magazine or a TV staon). Video-on-demand (VOD) : Rent films/programmes via an on-line/cable library + choice of the me slot. Video plays (social media) : The number of plays of your videos on your Page’s post as a result of your advert. Video stream (on linear flow) : Principle of leaving the programmes to provision, either by a connuous broadcast, or by a lodging near a broadcaster, or via a record requiring a hard disk. 184 jargon W Walled garden : Controlled environment by the provider containing the Electronic Programming guide (EPG), the Video on Demand (VOD) environment, the walled garden sites, the general sengs, etc. Warez : Warez refers primarily to copyrighted works distributed without fees or royales, and may be traded, in general violaon of copyright law. The term generally refers to unauthorized releases by organized groups, as opposed to file sharing between friends or large groups of people with similar interests using a darknet. Wave : Or flight, or phase: adversing campaign unit. One wave corresponds to a complete acon, as part of a complete yearly schedule. Wearout : Excessively used ad message. Web 2.0 : Second generaon of web-based communies and hosted services such as social-networking sites, wikis, blogs which aim to facilitate creavity, collaboraon, and sharing among users. Web Analycs : Measurement of the behavior of visitors on a website. In a commercial context, it especially refers to the measurement of which aspects of the website work towards the business objecves. Web-planning : Planning of netversing / webversing acons. Weight (media) : Media pressure (related to adversing space). Y Yield management : Yield and Revenue Management is the process of understanding, ancipang and influencing adverser and consumer behavior in order to maximise profits through beer selling, pricing, packaging and inventory management, while delivering value to adversers and site users. 185 media studies media studies Media studies are designed to estimate media reach through adapted survey methodologies: face-to-face questionnaires, self-applied questionnaires, viewing or listening diaries, TV peoplemeters, phone interviews and the counting of exposures to measure the number of Internet contacts. These reach figures are described as overall figures, but also according to socio-demographical criteria, the use and consumption of products and services or socio-cultural criteria. Reach Studies Among the high number of media reach studies currently available on the market, there are six major ones. Some of them are official studies implemented by the CIM; others are "private" studies carried out by media sales houses or various associations. The CIM's central strategic study (also known as PMPA) will be replaced by two surveys. There is a willingness to implement a new architecture. Tactical studies devoted to the Press, Television, Radio and Print should be maintained. The Cinema tactical study is integrated in the Press Study. The objective is to create a parallel study: “Target Group Monitor”, TGM, to replace and consolidate the existing survey on products, target groups and attitudes. The 6 main reach studies are the following ones: i The CIM's taccal study on Radio was iniated end of 2002 and updated end of 2004. The mono-source study based on a notebook of one week listening was updated again in 2011 to integrate a third wave in order to give more precision on the seasonality. i The CIM's taccal study on Outdoor, updated in 2007 (results published in 2008). i The CIM's taccal study on TV, known as "Audimetrie" (or TV Audience monitoring). From 2010, the Time Shied Viewing monitoring has been integrated. i The control of print run and circulaon figures for the Press (cerfied by the CIM). i The Metriweb, a permanent tracking of the Web traffic on local sites listed by the CIM. The Metriprofil study publishes twice a year the profile of the audience of websites listed in the CIM. i The "Execuves & Managers" (TNS Media). The CIM's Central Strategic Study This pluri-media press and multi-products study was launched in 1973. It relates to media reach, to the buying and consumption of goods and services and to socio-cultural attitudes. Today, the pluri-media press survey is carried out face-to-face and is fully assisted by laptop (double-screen CAPI - Computer Assisted Personal Interview), while the "products consumption and attitudes" survey is selfcomplied, in other terms completed by the respondent him/herself. This recent approach comes from the unusual length of the questionnaire and the widespread use of this technique for this type of survey in Europe. 189 media studies The pluri-media, press and cinema survey is carried out each year. The survey about products consumption and attitudes is planned to be fully updated every two years. Both surveys are merged through a data fusion technique allowing the attribution of results from one study to the other. For each survey, the interviewed sample is made up of approximately 10.500 people aged 12 and above (before September 2001, it was 15 and above). All of them are Belgian or foreigners living in Belgium. As menoned before, the "products consumpon and atudes" survey was self-complied and submied to the interviewees of the pluri-media / press survey. This addional part was interrupted in 2003 due to a lack of budget and agreement of its subscribers. The fieldwork starng in June 2004 did include it again, thanks to a new agreement. But quesons on brands have been removed. The combinaon of press / cinema / pluri-media / products surveys has various purposes : i to describe the reach of nearly 200 press tles (Dailies, Magazines and Free Regional Press), some 30 Television channels, 30 Radio staons and Cinema behaviours i to offer the possibility to cross-reference this informaon, especially media frequency, consumpon and/or purchase of the most significant goods, products and services (broken down into 15 main sectors), the socio-demographical profile of interviewees and a typology based upon their sociological atudes But in 2013, due to methodological issues, there are no updates for some data (CIM 2012-2013) Data are accessible in two different ways : i on a CD-ROM containing the enre content of the completed volumes, with some extra informaon i through a media planning soware programme allowing to process the informaon Users are able to : Ö cross programmes which are used to describe consumers and buyers of a product through geographical and socio-demographical criteria Ö use ranking programmes, which rank tles according to their cost for 1000 contacts, their coverage and/or affinity on a target group Ö use evaluaon programmes ("assessments") describing the performances of a media plan for a defined target group. The performances are expressed in : - net coverage (= number of people belonging to the target group who have been exposed to the message at least once) - average repeon (= average number of opportunies to see the message for every person belonging to the exposed target group) - GRP's (= contacts volume expressed in % of the target group) i the publicaon of printed volumes was cancelled in 2002. 190 media studies The CIM OOH The CIM-OOH study provides the audience figures for the main outdoor networks located on the streets, inside the metro and train staons and also on the trams and buses (Brussels and Wallonia). By crossing the travels data with the panels’ locaons, the OOH audience study provides the media performances for every panel or group of panels located within the 48 CIM cies. 4 media owners take part to the OOH audience study : x JCDecaux x Clear Channel x Belgian Posters x Think Media Outdoor A new version of the travel study is currently being pulled together. The aim being to turn the actual stac version into a semi-permanent study. The new travels data gathering will be spread across 4 years (20112014), with results being integrated into the audience study every year. The recruitment and data gathering processes have also evolved and now include both an online plaorm and a smartphone app. The complete methodology is available on the CIM’s website (www.cim.be). Audimetrie "Audimetrie", or TV peoplemeter system (audience monitoring) is the electronic measurement of the TV reach. All TV channels that can be received in Belgium are concerned, yet full results are only available for Belgian channels. 1.500 electronic devices are used for the measurement, installed in 750 Dutch-speaking and 750 Frenchspeaking households chosen to be representative of Belgian households. This random sample of households is renewed every 5 years. The study, run by CIM, is produced by Audimetrie SA that got, following a call for tender in 2001, a contract renewal for a 5-year period. IN-n 2003, the “Audimetrie” has been adapted to the latest technical developments, such as digital TV. Since 2006, more techniques have been applied to get Video viewing audience and details about viewing patterns like overflow, VCR + DVD, Pay TV + Digital Video Recorder, Games + Other Screen Usage, other channels including Satellites. Since 2010, it is possible to analyse the “Time Shifted Viewing” until 6 days after the broadcast day. Since September 2012, the Guest viewing is included in the study and is representative for panel members watching TV out of their own home. 191 media studies Audience monitoring consists of : i an electronic box installed, with permission of the household in queson, on the TV set itself, which automacally measures (without human intervenon) all channel changes. It is accurate to the second. However, channel changes are recorded only when the channel in queson is viewed for at least 15 consecuve seconds; i a remote control very similar to the device used to operate a TV; household members are requested to nofy their presence in the room with the remote control whenever they are able to watch TV Audimeters are connected by modem to a central computer. Every night, the computer saves the data collected by the audimeters during the previous day. The accuracy of data produced by the audimeters is high : drastic checks are performed throughout the year. They show (as do similar checks abroad) that only ± 5% of the households belonging to panels present anomalies or do not participate correctly. The results of these 1.500 audimeters are used to carry out all reach studies of programmes, advertising blocks and commercials : who (households and individuals) watches which programme and for how long ? Audimetrie subscribers receive the following on a daily basis : i precalculated data concerning the reach per 15 minutes of programmes and adversing blocks, on 46 target groups bought by Aegis Media i the file containing individual data, which makes it possible to study individual viewers' behaviour in the field of loyalty, duplicaon, etc. and also to calculate the results for any of the socio-demographical target groups For those TV channels with less than 1% share of audience, a “reduced Audimetrie” gives reach (1 & 10 minutes) on a daily, weekly and monthly basis instead of rangs. All these channels have to pay in order to receive a report (called “MZR-RME”), containing results of their own staon as well as those of the competors. This report is distributed amongst all subscribers (including media agencies). The main definions with regards to audimetric results are : i rang : calculated by taking the average of the reach of every second the event was broadcast i reach : calculated by taking into consideraon only those individuals who are present during at least 50% of the commercials broadcast me; for programmes, it counts how many individuals were present during at least 15 consecuve seconds i share : the rao between the rang of a channel and the rang of total television consumpon (including the use of video) or versus commercial channels only. It is the proporon of the reach a channel is able to aract during a certain period of me 192 media studies The CIM Control of Print Run and Circulaon for the Press Reach studies are not the only source of information on printed media. Knowing the exact print run and circulation figures is also a valuable source of information for advertisers and media specialists. Setting up the OFADI (Office d'Analyse de la Diffusion Publicitaire) in 1951, a controlling organisation bringing together advertisers, media and advertising agencies, aimed to achieve accounting monitoring of print run, circulation and distribution figures for any media requesting this. When the CIM was founded in 1971, the acvies of the OFADI were taken over by the CIM's quantave secon. Print run and circulaon controls are compulsory for any tle wishing to be included in the CIM's reach study. Through the CIM's official control reports, media specialists know exactly and on a regular basis the print run of a tle, its paid circulaon, its percentage of subscribers, the number of subscripons, the number of free copies and the number of unsold copies. This important control supervised by the CIM is realized by an external audit company. The publicaon format of the circulaon figures has been fully revised in 2005 for a higher transparency and with the agreement of all concerned pares. Taccal CIM Radio Survey General Approach i i The philosophy of the study is to be mono-source, resng on a notebook of one week listening (8 days for the respondent) on a sample of ± 8.000 interviews per wave. The recruitment of the respondents is performed through a face-to-face discussion in the residence, on the basis of random pulling individuals having the required minimum age. For the individuals agreeing to take part, the invesgator filled with them the first day (the radio listening of the day before). The 7 following days of the notebook are to be filled by the person interviewed itself (on paper or via Internet). The informaon gathered via the notebooks of listening is as follows : i radio staons listened somemes : “at least 10 minutes during last month” i radio staons listened during the past week : “at least 10 minutes during the past week” i radio listening per fieen minutes and per radio staon during the week of interview (period corresponding to the notebook of listening) i Last waves : Ö wave 2013-1 : 8057 units (January-April ‘13) Ö wave 2013-2 : 8057 units (May-Augustus ‘13) Ö wave 2013-3 : 8080 units (September-December ‘13) 193 media studies Digital Studies MetriWeb is a tool counng the “traffic” on sites that submied a request. Although there is no proper way right now to measure the Internet audiences and profiles in Belgium, several indicators do exist, such as Inra Belgium’s Net Surf. Metriprofil exists since 2006 and offers a new tracking tool which allows internet users profile descripons. Metriweb & Metriprofil are now linked to several tools such as TNS Atelier Internet, which allow the usage of all the data in an integrated way. Media investments are now integrated into the official CIM MDB. At the moment, the main actors of the Belgian internet sales houses are parcipang, not internaonal players such as Google, Facebook or RTB plaorms, making such analysed irrelevant on a global scope. In addion, media sales houses in charge of commercializing adversing spaces on the Internet have the necessary tools to measure traffic and a generic profile of the surfers on the sites they have in their porolio. Other studies exist, such as the EIAA Study which is an European one, studying how people consume the media and how surfers are using the Internet for communicaon, content and commerce. The BMM Barometer (Insites) provides an idea of the profile of the Belgian’s behaviour on social networks and on mobile devices. Comscore is an internaonal tool measuring the audience and profile of potenally every sites visited from Belgium via a panel. The VINK Study Started during the summer 2013, VINK (Video INcremental thinK) is an exclusive Dentsu Aegis Network study about online video consumption, across devices (desktop, laptop, connected TV, setup boxes, etc.) and the perception of advertising around it (PreRoll). This study collects more than 766 interviews of different people representative of the 15-70 years old Belgian population with different segment of ages, social groups, gender and behavior. Media Investments : MDB From 2001 until end 2010, the CIM appointed Mediaxim to take care of the collection of information on the media investments of advertisers. Since January 2011, MediaXim was the only operator of the MDB study. For legal reasons the CIM does not supervise the MDB anymore. Yet, the methodology has remained the same in 2011. In 2013 Mediaxim was taken over by Nielsen. The methodology remained the same. In 2006, the Free regional press is included in this study again, after an absence of 5 years. That same year, a newcomer, Internet, is also taken into account. And in 2010, the taxes in Outdoor are included in the valorisations. MDB data are based on gross figures. Discounts for advertisers, promotions, compensations and other negotiations are not included. Every form of "brand advertising" is included in this measuring. Are excluded, the classified ads, job offers (with a few exceptions), direct mailing, distribution of brochures, production costs, etc. 194 media studies Managers and Leaders 2012 Study Produced by TNS-Media, the Execuves Survey is the reference for mediaplanning when talking business on the Belgian market. It specifically targets decision makers in business and describes the target execuves with a stascally reliable sample. It analyses the products and services used by managers in a business and decision-making context. Main focus is on the press read by managers, generalist or specialist and it allows media planners to understand how execuves are using the 5 big media : Press, Internet, Radio, TV and Cinema. The last available study is Kaderleiden studie / Cadres & Dirigeants (Managers and Leaders) 2012 based on the period March 2011-February 2012. TNS is busy with the next field. Luxembourg Ad’Report (Grand Duchy of Luxembourg) Luxembourg Ad’Report registers adversing investments made by adversers from various economic centres in the media of the Grand Duchy of Luxembourg. Ad’Report covers the wrien press (dailies, weeklies and periodicals), radio, television, cinema, outdoor adversing and leaflets. The wrien press is reviewed manually, whereas for the other media, Mediaxim gets lists from the publishers or media sales houses. These lists are checked regularly to verify the correctness of data. Data are gross rates, following price list rates of the various media. No discounts are included and all forms of sponsorship are considered as ordinary adversing. Ad’Report's methodology and operang methods are reviewed by a technical commiee made up of representaves from government, publishers and the adversing sector. Data available : Adversing data are available by adverser, product and media, either for a specific sector of the economy, or for the enre adversing market. A nomenclature with groups, economic sectors and sub-sectors, as well as a list of media is available on request. Etude TNS ILRES Plurimedia (Grand Duchy of Luxembourg) «TNS ILRES PLURIMEDIA» is a media study directed by TNS ILRES & TNS MEDIA about reach in media Print, Radio, TV, Cinema, Foldering & Internet. The mandatories are Editpress SA, IP Luxembourg/CLT-UFA, SaintPaul Luxembourg SA and the government. 195 useful addresses useful addresses 3C Corpora te Communi ca ti ons Communi ty Av. du Roi Al bert 101 www.3c.be Koni ng Al bertl a a n 101 1082 Brus s el s Tel : 02/414.04.32 A.B.M.A. A.C.C. As s oci a ti on Bel ge des Medi a c/o RMB Audi ovi s uel s ASBL Rue Col onel Bourg 133 Bel gi s che Vereni gi ng va n Audi ovi s uel e Medi a Kol onel Bourgs tra a t 133 e-ma i l : www.a bma -bva m.be 1140 Brus s el s a bma -bva [email protected] Tel : 02/730.44.11 As s oci a ti on of Communi ca ti on Si nt-Hui brechts s tra a t 17 Rue Sa i nt-Hubert Compa ni es 1150 Brus s el s e-ma i l : [email protected] Bel gi um Tel . : +32 2 761 19 99 A.C.E.A. As s oci a ti on of Communi ca ti on Events Agenci es Rue J-B Ba eck 33 - B 1 e-ma i l : a cea .event@s kynet.be J.B. Ba ecks tra a t 33 - B 1 www.a cea web.be 1190 Brus s el s Tel : 02/370.65.72 B.M.M.A. Bel gi a n Ma na gement & Ma rketi ng As s oci a ti on Rue Col onel Bourg 133 www.bmma .be Kol onel Bourgs tra a t 133 1140 Brus s el s Tel : 02/730.44.21 B.D.M.A. B.P.R.C.A. Bel gi a n Di rect Ma rketi ng As s oci a ti on Noordkus tl a a n 1 e-ma i l : i nfo@bdma .be 1702 Groot-Bi jga a rden www.bdma .be Tel : 078/77.00.12 Bel gi a n Publ i c Rel a ti ons Cons ul ta nts As s oci a ti on Av. Du Roi Al bert 101 e-ma i l : i nfo@bprca .be Koni ng Al bertl a a n 101 www.bprca .be 1082 Brus s el s Tel : 02/414.27.88 C.C.B. C.I.M. C.S.A. Crea ti ve Cl ub of Bel gi um Rue Ba ra s tra a t 175 ema i l : i nfo@crea ti vecl ub.be 1070 Brus s el s www.crea ti vecl ub.be Tel : 02/511.49.69 Centre d’Informa ti on s ur l es Medi a s Cha us s ée de l a Hul pe 181 B 22 Centrum va n Informa ti e over de Medi a s Ter Hul ps es teenweg 181 B 22 e-ma i l : i nfo@ci m.be 1170 Brus s el s www.ci m.be Tel : 02/661.31.50 Cons ei l s upéri eur de l 'a udi ovi s uel Bl d de l 'Impéra tri ce 13 e-ma i l : i nfo@cs a .be Kei zeri nl a a n 13 www.cs a .be 1000 Brus s el s Tel : 02/349.58.80 199 useful addresses E.A.C.A. Europea n As s oci a ti on of Communca ti ons Agenci es Boul eva rd Bra nd Whi tl ock 152 www.ea ca .eu Bra nd Whi tl ockl a a n 152 1200 Brus s el s Tel : 02/740.07.10 EFFIE E.M.C. a s bl Effi e Awa rd vzw Z.1. Res ea rchpa rk 120 e-ma i l : news @effi ebel gi um.org 1731 Zel l i k www.effi ebel gi um.be Tel . 02/467.57.82 Europea n Ma rketi ng Confedera ti on Pl a ce des Cha s s eurs Ardenna i s 20 www.emc.be Ardens e Ja gers pl ei n 20 ema i l . emco@emcoffi ce.net 1030 Brus s el s Tel . 02/742.17.80 ESOMAR F.E.D.M.A. As s oci a ti on Mondi a l e des Profes s i onnel s des Eurocenter 2, 11th fl oor Etudes de Ma rchés et des Sonda ges d'Opi ni on Ba rba ra Strozzi l a a n 384 e-ma i l : cus tomers ervi ce@es oma r.org 1083 Hn Ams terda m Pa ys -Ba s www.es oma r.org Tel : 31 20/664.21.41 Federa ti on of Europea n di rect a nd Av. Ari a nel a a n 5 Intera cti ve Ma rketi ng 1200 Brus s el s e-ma i l i nfo@fedma .org Tel : 02/779.42.68 www.fedma .org FEBELMAR G.R.P. I.A.A. Fédéra ti on Bel ge des Burea ux d'étude de Ma rché. Febel ma r vzw Bel gi s che Federa ti e va n Ma rktonderzoeks burea us . 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