Quick Info: Services and Fees - Universitätsbibliothek TU Berlin

Transcription

FEES/TERMS OF USE/SCALE OF CHARGES
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Interlibrary loan fees
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TU and UdK staff: free of charge
TU and UdK students: EUR 1,50 per fulfilled request
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Other users: EUR 1,50 per submitted request
Quick Info: Services and Fees
Replacement of library cards
Replacement cost for a damaged or lost library card is
5,00 EUR.
Please note that problems concerning library accounts will be
handled Mon to Sat until 18:00 only.
Pay machine
Overdue fees can be paid by
cash or bank/credit card at our
pay machine on the ground floor.
Bank account details
Payment by bank transfer is also
possible. Beneficiary: Technische
Universitaet Berlin
Berliner Volksbank, BLZ 100 900 00,
Account-Nr. 884 101 5003, IBAN:
DE69 1009 0000 8841 0150 03,
BIC: BEVODEBB
Please add (important):
Zweck: 46/11108/4611 0011/54214, Mahngebühren UB, [Your
user ID]
Terms of Use / Scale of Charges
The full text of the Terms of Use and Scale of Charges for the
Technische Universitaet Berlin and Universitaet der Kuenste
Libraries and Documentation Offices is posted in all University
Library locations and available on both library websites at www.ub.tu-berlin.de and www.ub.udk-berlin.de (in German).
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Imprint: TU and UdK Berlin
University Libraries
Fasanenstr. 88 (im VOLKSWAGEN-Haus)
10623 Berlin
Phone (030) 314-76 115
Email
[email protected]
As of
April 2015
Fasanenstraße 88
(im VOLKSWAGEN-Haus)
10623 Berlin
How to find us
Opening Hours
Mon to Fri 9:00 to 22:00 | Sat 10:00 to 18:00

F. Bahlburg (Head of HA2, User Services, TU University Library)

B. Arnold (Head of User Services, UdK University Library)

www.ub.udk-berlin.de
www.ub.tu-berlin.de
MAIL ADDRESS/PIN
BORROWING/RETURNING/RENEWING
OVERDUE NOTICES/FINES/BLOCKED ACCOUNTS
Adding your email address to your library account /
changing your PIN
Borrowing items
Most items from the circulating collection can be loaned for
4 weeks. TU and UdK students and external users may borrow
up to 50 items at the same time. UdK members and other users
Overdue notices/Fines
If you add your email address to your library account, you will
receive an email notice:
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3 days before an item is due. (However, please check your
due dates regularly. You are still responsible for any overdue fees or fines even if you did not receive a reminder notice.)
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when a reserved item has been returned and is ready to
collect
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when an interlibrary loan item has arrived and is ready to
collect
You can access your library account from the TU Library or UdK
Library start page via My Library Account (TU) or Mein Konto
(UdK). There you enter your user ID (Benutzer ID) and PIN
(default PIN is set to your postal code). Once in the catalogue,
you click My account (TU) or Mein Konto (UdK).
In your account, you can add or update your email address.
For your own security, please also change your default PIN via
Personal settings > Change PIN.
with equivalent borrowing rights may borrow up to 10 items of
UdK audiovisual materials. The responsible head of department
shall decide on any exceptions.
Self-issue machines
In the Volkswagen Building, self-issue machines are available to
check out items.
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1st overdue notice: 2 days after due date
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2nd overdue notice: 7 days after 1st overdue notice
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3rd overdue notice: 14 days after 2nd overdue notice
For short loan items the following schedule applies:
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1st overdue notice: day after due date
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2nd overdue notice: 3 days after 1st overdue notice
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3rd overdue notice: 3 days after 2nd overdue notice
Overdue fines are as following:
Returning items
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Please return items to the library location where you have
borrowed them. In case a site is closed, items can be returned
at the Circulation Desk in the Volkswagen Building.
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An additional EUR 5,00 per item for the 2nd overdue notice
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A further additional EUR 8,00 per item for the 3rd overdue
notice
A self-return machine is available in the Volkswagen Building.
A return receipt will be issued on demand.
Anonymous returns are possible via a book return slot marked
„Anonyme Buchrückgabe“ outside the Library in the Foyer. The
borrower is liable in case of loss etc.
Please return UdK audiovisual materials to the UdK Media Centre on the 4th floor. Outside Media Centre opening hours,
items can be returned at the 4th floor information desk.
Renewals
You can renew loans:
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via your library account (sign in at Knowledge Portal Primo (TU) or at Wissensportal der Künste (UdK).
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at the Circulation Desk in the Central or any of the
Department Libraries
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by phone at (030) 314-76001.
Loans for books may be renewed up to 5 times, loans for audiovisual materials (UdK) up to 2 times.
Loans for items which have been reserved by another user,
which are part of the Text Book Collection (Lehrbuchsammlung)
or which have been ordered via interlibrary loan cannot be
renewed.
Self-service collection area and self-issue machines on ground floor
Overdue notices are sent according to the following schedule:
EUR 2,00 per item for the 1st overdue notice
After the 3rd overdue notice you will have to pay EUR 15,00 in
total per item.
You will still be responsible for overdue fines even if you have
not received an overdue notice.
Library account block
A fine of € 25 or more on your library account or a 3rd overdue
notice will prevent you from borrowing or renewing items.
If fines below € 25.00 are not paid within 3 months, your
account will be blocked as well. The block will be removed after
you paid your outstanding fees and fines at the pay machine in
the Volkswagen Building.
Complaints concerning fines etc. should be addressed to the
Circulation Department staff in the Volkswagen Building or the
Circulation Desk staff in one of the Department Libraries.
Please note:
The 1st and 2nd overdue notice will be sent via email if your
email address is specified in your library account.