P Day-Hookoomsing CV 2011 - Mauritius Institute of Directors

CCL
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The Tr
PATRICIA DAY-HOOKOOMSING
Personal Data
Date of birth
23 July 1949
Place of birth
Taunton, UK
Country of Residence
Mauritius (since 1972)
Nationality
British (by birth), Mauritian (by registration)
Current Post
Managing Director, Consultancy Company Ltd (CCL)
Contact Details
Business
Telephone
Consultancy Company Ltd (CCL)
1st Floor Regency Square, 4 Cnr Conal & McIrvine Streets, Beau
Bassin, Mauritius
(230) 464 63 20
Fax
(230) 464 07 44
e-mail
[email protected]
Postal Address
Home
Postal Address
62 Sir Virgil Naz Avenue, Quatre Bornes, Mauritius
Telephone
(230) 454 74 78
Mobile
(230) 783 89 95
Patricia Day-Hookoomsing, Curriculum Vitae, December 2011
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Profile
Ms Patricia N Day-Hookoomsing is the owner and Managing Director of Consultancy
Company Ltd (CCL), which is an independent private training firm offering training courses in
administrative and office skills, customer care, Business English, management and supervisory
skills. She is registered with the MQA as a trainer in the field of Human Resource Management
and Development, and Manager and Programme Officer for the CCL training centre.
Since joining CCL in 1989 she has acquired extensive experience in designing, setting up,
running and monitoring training programmes, both open and in-company, in customer service,
communication skills, supervisory techniques, training of trainers and Business English for all
sectors of the Mauritian economy. She is an English/French bilingual and speaks fluently
Mauritian Creole.
Her other activities include:
§
lecturer in English for Entrepreneur Studies (TEFL/ESP), Entrepreneurial Vision and
Human Resource Management for Entrepreneurs and academic tutor for student projects
for the Master in Entrepreneurship at the Institut de la Francophonie pour
l’Entrepreneuriat, Réduit, Mauritius
§
tutor for the Human Resource Management Modules for the Master in Business
Management, University of Poitiers, France (distance learning mode) at the Mauritius
Chamber of Commerce and Industry (MCCI) Training Centre , Réduit, Mauritius
§
translation work of business documents from French to English and the writing of texts for
corporate brochures for both private and public institutions, including the Mauritius
Chamber of Commerce and Industry, the Indian Ocean Commission, UNESCO-IBE and
UNICEF
§
consultancy and research work on education and women’s issues, in particular women’s
entrepreneurship, in Mauritius.
From January 2002 to December 2004, she served as Chairperson of the High-Level
Committee on Gender Responsive Budgeting of the Ministry of Women’s Rights, Child
Development and Family Welfare.
In November 2003, she was appointed to sit on the Human Resource Development Council as
representative of the private sector.
As President (2010-2011) of the Association Mauricienne des Femmes Chefs d’Entreprises
(AMFCE), she represents the AMFCE on the Council of the Mauritius Chamber of Commerce
and Industry (MCCI) and on the Council of the Mauritius Employers’ Federation (MEF).
Patricia Day-Hookoomsing, Curriculum Vitae, December 2011
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Employment
Full-time Posts
Date
Post
Institution
January 1997 to date
Managing Director
Consultancy Company Ltd
(CCL)
July 1991 to December 1996
Training Director
CCL
July 1989 to June 1991
Training Manager
CCL
September 1975 to June 1989
Secondary Teacher
Lycée La Bourdonnais
September 1974 to August 1975
Administrative
Assistant
University of Mauritius
October 1972 to August 1974
Secondary Teacher
Lycée La Bourdonnais
Part-time Activities
Date
Post
Institution
October 2009 to
date
Tutor in HRM, MBA
Mauritius Chamber of Commerce
and Industry Training Centre
January 2003 to
date
Lecturer and Academic
Tutor, Master in
Entrepreneurship
Institut de la Francophonie pour
l’Entrepreneuriat (IFE), Mauritius
January to
December 1996
Lecturer in English for
Specific Purposes (ESP)
Department of Textile Technology,
Faculty of Engineering, University
of Mauritius
March 1986 to
June 1989
Lecturer in Business English
and Communication Skills
CCL
September 1988
to June 1989
ESP Course Tutor, BTS
Gestion et Informatique
Mauritius Chamber of Commerce
and Industry Training Centre
September 1985
to June 1989
TOEFL/TESOL Tutor for the
staff training programmes
French Embassy, Port Louis
January 1975 to
August 1984
Course Designer and Course
Tutor in Business English
Mauritius College of the Air
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Membership
§
Fellow of the UK Institute of Leadership and Management
§
Fellow of the Mauritian Institute of Directors
§
Honorary Fellow of the Mauritian Institute of Management
§
Member of the UK Institute of Administrative Management
§
President of the Association Mauricienne des Femmes Chefs d’Entreprise (2010-2011)
§
President of the Association of Training Professionals (Mauritius) (2003 to 2005, 2007)
§
Vice-President of the Association des Diplômés de l’Institut de la Francophonie pour
l’Entrepreneuriat (Maurice) (2003-2005)
§
Member of the International Council for Small Business (ICSB)
§
Member of the Association Internationale de Recherche en Entrepreneuriat et PME
(AIREPME)
§
Council Member of the English-Speaking Union (Mauritius Branch)
§
Council Member of the Mauritius Chamber of Commerce and Industry (1998-2000, 20102011
§
Council Member of the Mauritius Employers’ Federation (2010-2011)
Education
Date
Qualification
Institution
June 1971
BA Joint Honours in Latin and
French, Second Class, Division One
University of Reading, UK
December 1978
Postgraduate Certificate in
Education in TOEFL/TESOL,
Distinction
Mauritius Institute of
Education
December 1971
Diploma in Secretarial Studies for
Bilingual Postgraduates
City of London Polytechnic,
UK
August 1989
COSEC Training of Trainers
Programme
National Productivity Board
Institute for Productivity
Training, Singapore
December 1996
ACCA Certified Diploma in
Accounting and Finance
ACCA, UK
July 2000
Diplôme d’Etudes Professionnelles
Approfondies
Institut de la Francophonie
pour l’Entrepreneuriat (IFE),
Mauritius
Tertiary
Professional
Patricia Day-Hookoomsing, Curriculum Vitae, December 2011
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Consultancy Reports on Mauritius
Date
Title of Report
Agency
February
1994
The Nairobi Forward-Looking Strategies
in the Mauritian Context
UNDP
March 1994
White Paper on Women in Development
(First Draft)
Ministry of Women’s Rights,
Child Development and Family
Welfare/UNDP
December
1997
Women and Gender Issues
UNDP
March 1998
UN Education Project
UNDP
September
2002
Training and Development Strategies for
Promoting Female Entrepreneurship in
Mauritius, co-authored with Ms Vedna
Essoo
Mauritius Employers’ Federation /
ILO
Published as ILO WEDGE Seed Working
Paper No 58, 2003
February
2003
Project to Assist Women Entrepreneurs
to Export Services
International Trade Centre,
UNCTAD/WTO
December
2003
Benchmarking Best Training Practices in
Mauritius (member of research team)
Mauritian Institute of
Management / Mauritius Research
Council
October
2006
Assessment of the Use of English in
International Business in Mauritius
Mauritius Research Council
Patricia Day-Hookoomsing, Curriculum Vitae, December 2011
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Conferences and Seminars Attended
Date
Theme / Title
Organisers & Venue
October
1991
First Asia-Pacific Conference on Quality
Service
National Productivity Board
and the Singapore Institute of
Management, Singapore
September
1992
British Council International Seminar on
Current Approaches to Management
Education
University of Lancaster
Management School, UK
October
1993
4ème Forum Francophone des Affaires
Mauritius
May 1997
The British Legacy
MGI, Mauritius
May 1998
The ABSA SAEBSA 11th Annual Conference:
Entrepreneurship at the Threshold of the 21st
Century
ABSA SAEBSA, South Africa
April 1999
4th International Conference on ISO 9000 and
TQM: Learning for Innovation
School of Business, Hong
Kong Baptist University,
Hong Kong
March
2000
Colloque International: L’Entrepreneuriat dans IFE (Ile Maurice)and INSCAE
un contexte dynamique
(Madagascar), Madagascar
April 2000
5th International Conference on ISO 9000 and
TQM: Action 2000: Imperatives for
Improvement
Hong Kong Baptist University
and the National University of
Singapore, Singapore
June 2000
Workshop on Translation Studies
MGI Centre for Mauritian
Studies, Mauritius
November
2000
Colloque international: Les femmes et les
sociétés pluriculturelles de l’Océan Indien
Université de la Réunion,
Réunion Island
April 2001
6th ICIT Conference on ISO 9000 and TQM:
Integrated Management
Hong Kong Baptist University
and the University of Paisley
Business School, Scotland
October
2002
6ème Congrès international francophone sur la
PME: L’entrepreneur et la PME face aux
transformations du monde des affaires
AIREPME and HEC
Montréal, Canada
June 2003
ICSB 48th World Conference on the theme
Advancing Entrepreneurship and Small
Business
ICSB and University of Ulster,
Belfast, Northern Ireland
December
2003
Services Sector Export Meeting
ITC (UNCTAD / WTO),
Geneva
May 2007
10ème Journées Scientifiques du Réseau
Entrepreneuriat de l’Agence Universitaire de la
Francophonie (AUF)
AUF, Université
d’Antananarivo, INSCAE and
IST, Madagascar
March
2008
Colloque: Vers une francophonie
entrepreneuriale
AUF and Université Laval,
Quebec
Patricia Day-Hookoomsing, Curriculum Vitae, December 2011
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February
2009
Les Rencontres Entrepreneuriales de l’IFE:
Regards croisés entrepreneurs-universitaires
sur les pratiques entrepreneuriales
IFE, Réduit, Mauritius
July 2009
SADC Women in Business Associations
Meeting
SADC Secretariat,
Johannesburg, South Africa
November
2009
Colloque international : Genre et
Gouvernance : l’égalité hommes-femmes dans
la décentralisation administrative, la
participation politique et l’éducation citoyenne
Réseau Genre en Action,
Bordeaux, France, & Women
in Networking (WIN),
Mauritius
November
2009
CHANCE Winter School for Women’s
Entrepreneurship Associations
InWEnt, Germany, SAARC
SCWEC, India
September
2010
Capacity Development for Women
Entrepreneurs Engaged in International Trade
in Africa
UNDP, SADC, COMESA,
Johannesburg, South Africa
October
2010
FCEM 58th Annual World Congress
FCEM, Florence, Italy
November
2010
CHANCE Summer Academy for Women’s
Entrepreneurship Associations
InWent Germany, SADC,
May 2011
FCEM World Committee hosted by AMFCE
President of organising committee
Mauritius
Patricia Day-Hookoomsing, Curriculum Vitae, December 2011
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Johannesburg & Cape Town,
South Africa
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Publications:
Papers
Date
Title / Publisher
Conference
October
1993
La présence des femmes d’affaires dans
le développement économique de l’Ile
Maurice
4ème Forum Francophone des
Affaires, Mauritius
May 1997
A Tale of Two Languages: from
Classroom English to Business English
British Legacy Conference,
Mauritius
May 1998
Running a Small Business - The Way to
Crack the Glass Ceiling: The Mauritian
Experience
ABSA SAEBSA 11th Annual
Conference,South Africa
April 1999
Introducing Quality Practices: the
Mauritian Experience
4th International Conference on
ISO 9000 and TQM, Hong
Kong
March
2000
L’entrepreneuriat au féminin, contraintes
et perspectives: le cas de l’île Maurice
Colloque International,
Madagascar
April 2000
Leadership Training for Improved
Quality in a Post-Colonial, Multicultural
Society
5th International Conference on
ISO 9000 and TQM,
Singapore
Awarded Best Paper in Subtheme
Category, published in the International
Journal of Sociology and Social Policy,
Vol. 20 No. 8, 2000
June 2000
Translation in the Business Sector
Workshop on Translation
Studies, MGI, Mauritius
November
2000
Les femmes et le pouvoir décisionnel au
travail: le cas de l’Ile Maurice
Colloque international,
Université de la Réunion
April 2001
Women and the New World Economy: an
island’s experience
6th ICIT Conference on ISO
9000 and TQM, Scotland
Published in the Women in Management
Review, Vol.17 No.7, 2002
October
2002
La situation de la femme entrepreneur
face à la nouvelle donne économique à
l’île Maurice
6ème Congrès international
francophone sur la PME,
Montréal, Canada
June 2003
Creating an Enabling Environment for
Women Entrepreneurs in Mauritius
ICSB 48th World Conference,
Belfast, Northern Ireland
May 2007
La contribution de la petite entreprise au
développement durable dans les pays du
sud: le cas de l’île Maurice, co-authored
with Gérard Lemoine, Directeur de l’IFE
10ème Journées Scientifiques
du Réseau Entrepreneuriat de
l’AUF, Madagascar
Published in Les mutations
entrepreneuriales, Editions Tsipika,
L’Harmattan, 2009
Patricia Day-Hookoomsing, Curriculum Vitae, December 2011
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March
2008
L’entrepreneuriat féminin: facteur clé
pour soutenir le développement durable
dans les petits pays émergents du sud: île
Maurice
Colloque AUF/Université de
Laval, Quebec,
Published in L’entrepreneuriat
francophone :évolution et perspectives,
Collection Mouvements Economiques et
Sociaux, L’Harmattan, 2009
February
2009
Les rencontres
entrepreneuriales de l’IFE,
Mauritius
Comment être un entrepreneur créatif,
innovant ?
Les instruments innovants pour un
environnement d’affaires favorable
November
2009
La femme mauricienne dans la vie
publique de son pays : une participation
active en devenir
December
2011
Aspects institutionnels et sociaux de
l’éducation à l’île Maurice
Colloque international : Genre
et Gouvernance , Mauritius
Published in Maurice : de l’île sucrière à
l’île des savoirs (IFM/AUF/IRD éditions0
Articles
Date
Title
Magazine
October
1993
Closing the Quality Gap
Industry Focus
December
1995
Women in Management, Presence or
Role
Management
in
Mauritius
Management in Mauritius
December
1996
Sonnets and Surfing: the importance of
English in the business world
Management in Mauritius
January
1998:
Training Cannot
Education
Management in Mauritius
February
2004
The Twilight Constituency in Training
Compensate
for
Patricia Day-Hookoomsing, Curriculum Vitae, December 2011
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Business Week, number 605
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Other Activities
1993 to date
Competition Official, Mauritian Swimming Federation
1993 to 1997
Executive Committee Member, Mauritian Swimming Federation
1993
Ladies Team Captain for Mauritian Swimming Team,
4th Indian Ocean Games, Seychelles
1994
Head of Delegation for Mauritian Junior Swimming Team,
Junior African Championships, Cairo, Egypt
Patricia Day-Hookoomsing, Curriculum Vitae, December 2011
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