tourism in austria - Europäisches Verbraucherzentrum Deutschland
Transcription
tourism in austria - Europäisches Verbraucherzentrum Deutschland
European Consumer Centres Network TOURISM IN AUSTRIA This brochure will provide you with information on travelling by train or plane to Austria as well as information on driving in Austria. You will find practical advice and important information covering different topics. We tried to include all the relevant information; however the information provided is not fully detailed on all points and should be considered as a guide and not as a verbatim statement of the law. Travelling by train • Information on time-tables, fares and service activities are available at ticket desks of the National Austrian Railways, travel agencies, automobile clubs and mobility call centers under the following number: +43/051717 or on the website of the National Austrian Railway www.oebb.at . Source: www.austria.info Travelling by airplane • The following Airports offer daily service of national and foreign flights: Wien-Schwechat,Graz, Innsbruck, Klagenfurt, Linz and Salzburg. • The central airport information is available under the following number: (0)1/7007/2231 or 2232. • Airport-Shuttle-Service: The City Airport train (CAT) runs between the centre of Vienna (from the railway station Wien Mitte) to the airport Wien - Schwechat. Running time:16 minutes Buses run between the airport Wien - Schwechat and the railway stations Südbahnhof or Westbahnhof. Further information: www.austria.info , www.cityairporttrain.com Travelling by car • The Austrian traffic rules and road signs generally conform to other European countries. • Please note: There is an obligation to pay a road charge at every expressway and highway in Austria for cars and motorcycles. The necessary vignette/road tax disc 1 can be bought at the national driver clubs ÖAMTC and ARBÖ, at tobacconists and petrol stations. In the neighbouring countries the vignette/road tax disc is available at particular driver clubs and at the petrol stations close to Austria’s borders. • Driving licences of EEA and EU Member States are accepted in Austria. Travellers coming from other countries have to possess an international driving licence if no agreement between Austria and their home country exists. Relevant information can be obtained at national automobile clubs or at ÖAMTC or ARBÖ in Austria). • Foreign tourists cars have to carry a plate of their home country on the back of the car. • When entering Austria it is allowed to carry 10 liters of fuel in an extra canister in addition to the fuel carried in the car tank. • Speed limits (which are in force if there is no different regulation by road signs): Passenger cars and motorbikes: • on main roads: 100 km/h • on highways: 130 km/h • within cities between the local roadboards: 50 km/h Traveler mobils up to a weight of maximum 3.500 kg: • Local area: 50 km/h • Highways: 100 km/h • motorways: 130 km/h • There is an obligation to wear a warn waistcoat at Austrian roadways outside built-up areas. This means that a waistcoat of a reflective colour has to be carried in the car and has to be put on when getting out of the car in case of a car accident or breakdown. In case of traffic controls you can be required to show the waistcoat. For further information the automobile clubs ARBÖ www.arboe.at and ÖAMTC www.oeamtc.at can be contacted. • Children unter the age of 14 and not taller than 150 cm have to be transported in an appropriate child’s safety seat. • A legal blood alcohol level limit of 0,5 millilitres exists in Austria. In case of exceedance fines can be imposed. Under certain circumstances deprivation of the driving licence is possible. • It is an obligation in Austria to wear a seat belt. • A driver is allowed to talk only by a hands-free telefon device when driving. The hands-free telefon device has to be set up in such a way that all the device elements can be used only by one hand and the driver is not disturbed when using it during driving. • Car and motorcycle drivers are obliged to switch on the dim light also during the day. • When driving a motor cyce it is obligatory to wear a crash-helmet. 2 • Every petrol station in Austria provides lead free regular-grade petrol with 91 Octan content, Euro-Super (lead free regular-grade petrol with 95 Octan content) and Super Plus (lead free regular-grade petrol with 98 Octan content). It is forbidden to sell leadplated petrol. For cars without a catalyzer an additive is available at petrol stations. • In case of a traffic accident with personal injury the police has to be contacted immediately. In case of a traffic accident with a car damage the police has to be contacted if the identity of the other driver cannot be proved. There is a special break down service of ÖAMTC and ARBÖ that operates day and night and can be contacted by any driver. ÖAMTC and ARBÖ charge fees to non-members when providing breakdown assistance. • Parking time in short parking areas (“blue areas”) can vary between 30 minutes and 3 hours. The exact parking time is usually displayed by road signs placed in front of the parking area. Appropriate road signs do not have to be rerun at every crossroad. A parking disk (available at every tobacconist) for free of charge short time parking and a parking ticket (available at tobacconists and petrol stations) for chargeable short time parking is be required. • Rental cars can be rented at every airport, at bigger railway stations and in cities (budget, AVIS, Europcar-Interrent, Hertz and many other rent companies). Furthermore many international car leasings run reservation offices in many countries, so that travellers can rent a car in advance to special conditions from their home place. Furhter information: www.austria.info 3 AOB - Any Other Business: Bus: Public bus traffic services include more than 2.800 scheduled lines. Almost all of the most important places for tourism worth seeing can be reached by bus. Central Bus Information: 01/711 01 Mountain railways: There are about 3.100 cable railways, chairlifts und ski tows in use in Austria. Many of them lead to altitudes of 3.000 meters. Travelling time: The months July, August, Christmas and Easter time are high seasons. Therefore you are recommended to make a booking in advance regarding transportation as well as accommodation. Concerning this matter, you should take a look at numerous Austrian offers from travel agencies in time. Electricity: There is an alternating current of 220 V in Austria. Connector plugs/sockets usually conform to the European Standards. However, as a precaution, you should take an adaptor with you. If you, as a foreign consumer, are feeling mistreated by an Austrian professional, the European Consumer Centre- ECC-NET Austria - will be pleased to help you to find an amicable settlement of the dispute. Europäisches Verbraucherzentrum Zentrale Wien Mariahilfer Straße 81 A-1060 Wien EUROPA - HOTLINE 0810 - 810 225 Mo - Fr 9.00 -15.00 Uhr (zum Regionaltarif von max. € 0,0727 pro Minute aus ganz Österreich) Tel: ++ 43 / 1 / 588 77 0 Fax: ++ 43 / 1 / 588 77 71 E-Mail: [email protected] Web: www.europakonsument.at You can find further information and a complete list of all <http://europa.eu.int/comm/consumers/redress/ecc_network/index_en.htm> ECCs under: 4