A guide - Hôpital Erasme

Access
A guide
to your
hospital stay
Admission
Your stay
Comfort
Leaving
And beyond …
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A guide to your hospital stay - Hôpital Erasme
Summary
Before your stay Access
What to pack
Estimating the cost of your stay
Parking
Security
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6
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Admission
Paying your hospital costs in
advance
Insurance
Medical details
Your stay from A to Z
Arrival
Arrival on the hospital ward
Moral, religious or philosophical
assistance
Banking
Volunteers
Library
Wheelchairs
Hairdresser
Shops
Mail service
Your rights and responsibilities
as a patient
Robert Dubois School
Shopping centre
Visiting hours
Smoke-free hospital
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Hotel
Internet
Homestay for family members
Lost and found
Chiropodist
Meals
Social services
Telephone
Television - Internet
Restaurants
Travel
Your departure
Hospital stay certificate
Rest and recovery
Feedback form
The cost of your stay
Going home
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Annexes
Charter of patient rights and
responsibilities
Quality and security of care
Participation in clinical research
Protection of privacy
Maps
And beyond …
Consultations
Useful numbers
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On behalf of the Hôpital Erasme we would like to
thank you for having chosen us as the provider of
your healthcare you require on this occasion.
The Hôpital Erasme is the teaching hospital of the
Université libre de Bruxelles. As such, it takes on the
university’s values as its own: tolerance, humanism
and freedom of thought. The hospital welcomes all
patients and does not discriminate on the grounds of
origin, gender or religion. Its objectives are to provide
care, teaching and medical research.
Since 1977, the Hôpital Erasme has had over 800
beds spanning all areas of specialist medical practice
and run by various services. Almost 3000 members of
staff perform an extremely varied range of jobs which
contribute to its threefold mission. With its highly
sophisticated equipment, the hospital provides care
to patients from near and far, including those who
have travelled from abroad.
The aim of this brochure is to provide you with all
of the information you need to make your stay as
comfortable as possible. At the same time you will
receive a feedback form. We would be very grateful
if you could fill in this form and return it to a member
of nursing staff at the end of your stay. Hospital staff
is on hand to provide any additional information you
require.
We wish you a speedy recovery to full health.
Jean-Paul Van Vooren
Medical Director
Patrick Goblet
Managing Director
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A guide to your hospital stay - Hôpital Erasme
1. Before your stay
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Access
The Hôpital Erasme can be accessed:
By car From the motorways Namur (E411/A4), Liège (E40/A3), Antwerp (E19), Ostende (A10),
Charleroi (E19/A9), take the ring RO, look for exit “ULB Erasme” (exits 16 or 15a)
By metro
The metro station ‘‘Erasme’’, directly facing the hospital is where line 5 terminates
(Hermann-Debroux - Erasme). Depending on the time of day, metros run every 6 to 10
minutes. Upon leaving the station, look for the exit towards the same direction of travel,
turn left once in the tunnel and you will find yourself facing the hospital’s main entrance.
For travel information, call S.T.I.B.: 070 23 20 00 - Website: www.stib.be
By bus
The hospital is served by the following bus lines:
De Lijn bus 190 Gare du Nord - Erasme
De Lijn bus 141 Gare du Midi - Leerbeek - Lennik
De Lijn bus 142 Gare du Midi - Leerbeek - Gaasbeek
Local bus information “De Lijn”: 070 220 200 (€ 0.30/minute)
Website: www.delijn.be
By train
Travelling from the Gare du Midi: Take the metro (line 6 travelling in the direction
of “Roi Baudouin” or line 2 in the direction of “Simonis - Leopold II”) and get off at
“Beekkant”. From the same platform opposite, take line 5 in the direction “Erasme” and
get off at Erasme station (where the metro terminates).
Travelling from the Gare Centrale: Take the metro (line 5) towards “Erasme” and get off
at the station “Erasme” (where the metro terminates).
Travelling from the Gare Bruxelles-Schuman: Take the metro (line 5) towards “Erasme”
and get off at “Erasme” (where the metro terminates).
Travelling from the Gare du Nord: Take the pre-metro 4 (Stalle) or 3 and 33 (Churchill)
for two stops and get off at “De Brouckère”. Take the metro (line 5) towards “Erasme”
and get off at the stop “Erasme” (where the metro terminates).
Train information is available from Belgian rail operator SNCB:
national 02 528 28 28 - international 070 79 79 79 (€ 0.30/min) - www.sncb.be
By air When exiting Brussels-National airport at Zaventem, take the west ring (RO) and turn off
at exit “ULB Erasme” (exit 16 or 15a). Upon exiting, follow the signposts for “ULB Hôpital
Erasme”.
Airport information: www.brusselsairport.be
Alternatively, take the train from the airport to the Gare Centrale
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A guide to your hospital stay - Hôpital Erasme
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What to pack
We recommend that you bring pyjamas, nightshirts, a dressing gown, slippers,
underwear and any toiletries you may need (toothbrush, toothpaste, razor, soap,
comb, brush), including towels and washcloths.
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Estimating the cost of your stay
An estimate of how much your stay is likely to cost can be obtained from the
Admissions Service (T 02 555 39 30 or [email protected]).
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Parking
A number of independently run pay-and-display car parks are within close proximity of
the hospital.
The “Erasme” car park can be found to the left of the main entrance and is connected
to a shopping centre.
The “Lennik” car park is on the Route de Lennik, opposite the campus, close to the
metro station.
Preferential rates are available for long-term stays.
For any information, please contact the company in charge of managing the car parks.
(T 02 217 98 86 - F 02 219 33 31)
You may also be dropped off in front of the hospital. If using this option, stops at the
main entrance must be very brief.
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Security
The hospital actively pursues an anti-theft policy but cannot be held responsible
for any loss or theft of objects occurring during your stay. Avoid bringing objects of
value (jewellery, watches, cash, wallets, bank cards, MP3 players, etc.). Use of mobile
phones is permitted except in the Intensive care Unit, the Dialysis Unit, recovery room
or wherever a sign indicates that mobile phone use is not allowed.
Any objects of value can be left in the safety deposit box at the cash desk in the main
hall. This desk is open on weekdays, from 9:00 am to 12:00 am and from 1:00 pm to
4:30 pm. It will not be possible to deposit or retrieve objects outside of these hours.
The desk is closed at weekends and on public holidays
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2. Admission
The Admissions Service is open on weekdays from 8:00 am to 6:00 pm, on Saturdays
from 9:00 am to 12:00 am and from 1:00 pm to 4:00 pm and on Sundays from 9:00 am
to 6:30 pm.
As soon as a hospital doctor has decided to admit you, you will be asked to take a
hospital stay request form to the Admissions Service, located in the main hall. You
will be given a number of documents which you must read carefully. Some of them will
require a signature.
To complete the administrative formalities, you will also be asked to produce your
identity card or passport, your social security card (SIS card), any documents relating
to your hospital insurance policy including your insurance card. If an accident has
occurred at work or whilst practising sport, it is essential to provide proof of your
insurance policy. Finally, please also provide us with the contact details for your GP so
that we can inform him/her of your progress.
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Paying your hospital costs in advance
You will be charged an advance sum of money upon admission. This can be renewed
each week. Rates vary according to the type of room and details of these can be found
in the annex.
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Insurance
All of the hospital’s practitioners are covered by professional indemnity insurance.
Further information on this subject can be obtained upon request from the Medical
Director’s secretariat (T 02 555 32 02 or [email protected]).
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Use of medical data and residual bodily materials for the purposes
of scientific medical research
The Hôpital Erasme is a teaching hospital where scientific research is carried out.
As such, unless prior refusal has been expressed on your part, our teams may be
called upon to consult your medical records or preserve fragments of tissues or organs
which have been extracted as samples (biopsies, samples from operations, etc.) as
part of drawing up a diagnosis or therapy. Anonymity is always respected.
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A guide to your hospital stay - Hôpital Erasme
You may at any moment, even after your stay, oppose any use for these purposes by
signing and sending back the appended form.
More information regarding scientific research, the ethical aspects and especially
those pertaining to the use of residual human materials, can be found on our website
www.erasme.ulb.ac.be/ethique
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3. Your stay from A to Z
From the very moment you arrive, a dedicated team of professionals will be on hand to
cater for your every need and answer any questions you may have.
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Arrival
Admissions personnel are on hand to welcome you in the main hall on the ground
floor and can provide you and your visitors with any information you require. They are
available every day on 02 555 33 32 or [email protected].
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Arrival on the hospital ward
As soon as you arrive, a member of the care team will be on hand to welcome you and
explain what will happen during your stay and who the doctor(s) in charge of the ward
will be. You will be given an explanation of how your bed works, how to call a nurse
and how the lighting, telephone and television work.
All rooms are (or are soon to be in the near future) equipped with a fridge, a toilet
cubicle and a plug socket (220V). A bath or shower room is available on the ward.
Individual rooms all come equipped with these as standard.
Should you need to leave your room temporarily, do not forget to:
• inform the nurse;
• ensure you are wearing a night dress, dressing gown and over garment;
• close the door to your room.
Unless medical permission has been granted, it is not possible to leave the hospital.
In single-person rooms, it is possible for a close relative to stay overnight. All
conditions and rates can be found in the appendix.
For hygiene reasons, animals are not permitted in the hospital. We kindly ask you to
refrain from feeding the birds outside the window to your room.
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Moral, religious or philosophical assistance
Your philosophical and religious convictions will be respected at all times. Only
patients who request the assistance of a religious minister or secular advisor will be
receiving a visit. If you would like a visit, please speak to the hospital secretary. More
detailed information can be found in the appendix.
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A guide to your hospital stay - Hôpital Erasme
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Banking
A branch of BNP PARIBAS FORTIS (T 02 520 24 40 - F 02 520 44 79) is located on the
ground floor of the hospital. It is open from Monday to Friday, from 9:00 am to 1:00 pm
and from 2:00 pm to 4:00 pm. It has an ATM (Bancontact /MasterCard/Visa). Another
ATM is available in the shopping centre.
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Volunteers
A team of volunteers from the Belgian Red Cross is on hand to assist you to your
room, help you as you move around the hospital and pay you visits. To find out
more about the services available to you, simply ask the hospital secretary or call
02 555 34 33.
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Library
Thanks to support from the Belgian Red Cross, a library is available, free of charge. Inroom book loaning takes place on Monday and Thursday afternoons. The library is also
open on the first basement level (01) on Monday from 10:30 am to 4:00 pm, Tuesday
from 2:00 pm to 4:00 pm and on Thursday from 10:30 am to 4:00 pm (T 02 555 36 02).
Please remember to return your books to the hospital secretary before you leave the
hospital.
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Wheelchairs
There are wheelchairs available in the area off to the right of the main entrance and
in the volunteers’ office nearby the information office in the main hall of the hospital.
Volunteers are on hand to assist you back to your room.
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Hairdresser
A hair salon can be found on the ground floor (T 02 555 43 44). Volunteers are on hand
to help those experiencing mobility difficulties to get there.
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Shops
Snacks, newspapers, confectionery, drinks, fresh fruit, flowers, games, films and gifts
are all available for purchase on the ground floor of the hospital.
There are other shops available in the shopping centre.
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Mail service
Your mail will be brought to you each day. Ask anyone wishing to send mail to you
to mention your first name, surname and room number on any correspondence.
(Once again, the hospital’s address is: Hôpital Erasme - Route de Lennik 808 - 1070
Brussels). To send mail, deliver your stamped envelopes to the nurse or the secretary
of the care unit. There is also a letterbox in the main hall.
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Your rights and responsibilities as a patient
The rights of a patient that must be respected when being admitted to hospital are
now enshrined in law. Further details can be found in the appendix.
The law also provides a definition of mediation. At the Hôpital Erasme, the patients’
rights ombudsman is Alain Heselwood (T 02 555 44 91 - F 02 555 43 76 - mediateur@
erasme.ulb.ac.be - www.patientsrights.be). It is free to consult the ombudsman and
confidentiality will be respected at all times. The ombudsman is bound by professional
secrecy.
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Robert Dubois School
To avoid falling behind at school during their hospital stay, children may attend
lessons which are personalised and free of charge. The school is made up of
several different classes spanning nursery, primary and secondary level as well
as a workshop for crafts. Bedside lessons can also be arranged for children if
required by their level of health.
The school is located at the 3rd floor offices 3010 and 3015 (T 02 555 68 69)
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Shopping centre
A shopping centre can be accessed from the ground floor of the hospital. There, you
will find a range of different shops (selling food, books, toiletries...) as well as a branch
of a health insurance provider.
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Visiting hours
Family and friends are welcome to visit.
Visits are allowed during the week, at weekends and on public holidays from 3:00
pm to 8:00 pm.
In single-occupancy rooms, visiting hours run from 1:00 pm to 8:00 pm.
Intensive care, the Coronary care Unit and Psychiatric Service have special visiting
hours which are on display.
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A guide to your hospital stay - Hôpital Erasme
In order to guarantee high-quality care, please make the following
recommendations to your visitors:
• please leave the room whenever care is being dispensed or a doctor is visiting;
• avoid excessively long visits;
• abide strictly by the visiting hours.
The hospital closes its doors at 8:30 pm.
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Smoke-free hospital
Out of concern for the overall health of the population, the Hôpital Erasme is a member
of the Smoke-free Hospitals network. Resulting from and in keeping with the law,
smoking in the hospital is not allowed, including in patients’ rooms.
Only patients on the psychiatry ward have access to a smoking room, under certain
conditions. For all other patients, a smoking area is available outside the hospital,
close to the main entrance. To avoid having withdrawal symptoms during your stay,
nicotine substitute products may be prescribed to you. Smoking experts and a Smokers’
Assistance Centre are on hand to help. For any information, call 02 555 34 20. If your
hospital stay is being planned a long time in advance, we recommend you raise the
subject with your GP. Your stay may be an opportunity to stop smoking.
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Hotel
The Hôtel Erasme is located on the Route de Lennik 790 - 1070 Brussels T 02 523 62
82 - F 02 523 62 83
For further information, please consult the website
www.hotelerasme.com
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Internet
Each room is equipped with internet access. There is a charge for this service and it
is controlled through the television (see television section). In order to access the
internet, you must bring your own laptop.
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Homestay for family members
The homestay for family members (“Maison d’accueil des familles”) is simple
accommodation, representing good value and a warm setting. It allows families who
live a long way from the hospital to stay close to their relative and comfort them with
their presence. Patients cannot stay here.
Information can be obtained from the Maison d’accueil des familles, Postweg 13, 1602
Vlezenbeek (T 02 567 09 69), from Monday to Friday from 8:30 pm to 10:00 pm, on
Saturdays from 10:00 am to 12:00 am and from 8:30 pm to 10:00 pm, on Sundays and
public holidays from 4:00 pm to 6:00 pm and from 8:30 pm to 10:00 pm.
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Information can also be obtained from the hospital’s social services (4th floor), from
Monday to Friday between 8:00 am and 12:00 am and from 1:30 pm to 5:00 pm (T 02
555 34 73) as well as at the hospital’s main reception.
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Lost and found
All lost and found objects are dealt with at the Conciliation Service, which can be
contacted on weekdays on 02 555 59 59 and at weekends and public holidays on
02 555 43 00.
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Chiropodist
You may request a visit from the chiropodist by arranging this with the nurse on your
ward. You will be charged for this appointment at the end of your stay.
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Meals
Breakfast is served at approximately 9:00 am, lunch at 12:30 am and dinner at
6:00 pm.
A wide range of food and drink is available. If necessary, a dietician is on hand to offer
dietary advice.
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Social services
Sickness and being admitted to hospital may have consequences that require you to
call upon social services. They are there to assist you with any social or administrative
matters (health insurance, unemployment, ...) and can supply you with information or
help you prepare for the time you leave hospital (domestic assistance, convalescence,
rehabilitation, revalidation, placements, ...). To arrange a meeting with the social
assistants, contact the hospital secretary or the social services secretariat on 02 555
34 73 from 8:00 am to 4:30 pm. The social services offices are located on the 4th floor.
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Telephone
The hospital equips each room with a telephone handset.
You will have a unique access code which will be provided to you upon admission.
It is activated upon request by the staff of your ward and will be automatically
cancelled at the end of your stay. To place a call, enter your code and once you
hear the dialling tone, enter the number of the person you are trying to reach.
Anyone wishing to call you must dial 02 555 7 followed by the 3 figures of your
room number.
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A guide to your hospital stay - Hôpital Erasme
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Television - Internet
Each room is equipped with a television set. The rental formalities are carried out at
the Admissions Service upon arrival. Flatscreen televisions with Wi-Fi capability are
currently being installed.
You can either select the whole package (58 channels plus internet) or a mini-package
(two national channels in fr-nl + two children’s channels fr-nl). If you would like
internet access, you also have to bring your own laptop.
Rental rates can be found in the appendix.
Headphones, which are compulsory in rooms with two beds, and internet cables can
be bought from the Admissions Service.
If you are in an individual room, the cost of television channel rental is included in the
price of your room.
For further information concerning television and internet, contact the Admissions
Service (T 02 555 39 30 - [email protected]).
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Restaurants
The cafeteria (staff canteen) and sandwich shop, located on the first basement level
(01), are accessible to visitors. They are open from 8:30 am to 5:30 pm for the cafeteria
and from 11:30 am to 2:30 pm for the restaurant. They are closed on Saturdays and
Sundays.
The café-restaurant “Le Jardin d’Erasme”, located on the ground floor of the hospital,
is open from Monday to Friday from 7:00 am to 8:00 pm, on Saturdays and Sundays
from 10:00 am to 7:00 pm.
www.lejardinderasme.be
The café-restaurant “Le Pré Vert”, located in the shopping centre, is open from Monday
to Friday from 10:00 am to 3:00 pm.
The sandwich shop “Le Nouveau Matin”, located in the shopping centre, is open from
Monday to Friday from 7:30 am to 5:00 pm.
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Travel
There is a travel agency located on the first basement level (01), close to the cafeteria.
It is open from Monday to Friday from 10:00 am to 3:00 pm.
(T 02 555 38 49 - 02 555 38 63 - F 02 522 08 20).
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A guide to your hospital stay - Hôpital Erasme
4. Your departure
Your doctor will inform you of the likely date of your departure as soon as possible.
Unless medical conditions dictate otherwise, you will leave the hospital before
lunchtime. On the day of departure you will receive a provisional hospital report
for your GP and all of the necessary medical prescriptions and information for
your ongoing treatment. Depending on your needs you will receive a full dossier
containing the relevant information for the various service providers you may require
(physiotherapist, nursing staff, etc.). You will receive CD-ROMs containing the results
of your diagnostic imaging. It is recommended to keep these somewhere safe.
If there are any documents (certificates, medical documents, private insurance
documents, etc.) which have to be filled in by the doctor on the ward, hand them in
at the hospital secretariat so that they can be filled in by the day of departure at the
latest.
If you have to return for any consultations, the hospital secretary will organise the date
and time of your appointments.
If you wish to leave the hospital without the prior approval of a doctor, you must first
fill in and sign the document entitled “sortie exigée” (requested release form) which
will be provided to you.
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Hospital stay certificate
As part of some supplementary health insurance schemes, a number of insurance
providers offer a daily allowance for hospital stays and payment is received upon
producing a hospital stay certificate. In order to obtain this, ask the hospital secretary
before you leave or submit a request in writing to the Admissions Service who will
then send the certificate to you. This certificate may also be used to make a hospital
insurance claim.
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Rest and recovery
Social services are on hand to help at all stages when
• returning home, supported by a coordinated healthcare centre;
• being admitted to a rest or care home or rehabilitation centre.
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Feedback form
We would be very pleased to hear any comments, criticisms or suggestions you may
have that might allow us to improve our services in future. To that end, we would ask
you kindly to fill in the questionnaire found in the annex. Please return the completed
form to the secretary on your ward or to the Admissions Service on the ground floor.
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The cost of your stay
Your hospital bill will arrive at your home. It will include the costs that are to be paid
by your insurance provider and those that are to be covered by you. The Billing Service
is on hand to provide any information you require (T 02 555 43 08 - F 02 555 68 22 [email protected])
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Going home
If you have any difficulties with transport, the hospital secretary will help to find the
right solution (ambulance or taxi). Provide them with the details of your insurance
provider and state any preferences you may have.
A guide to your hospital stay - Hôpital Erasme
Annexes
1. Charter of patient rights and responsibilities
During a consultation, examination or admission to hospital, we are obliged to respect
the law of 22/08/2002 regarding patient rights and to:
1. provide you with high quality healthcare without any distinction based on
nationality, social class or personal wealth, and to respect human dignity and personal
autonomy at all times;
2. allow you to choose your own practitioner including the right to change practitioner
at any time;
3. supply you with clear information regarding your state of health and planned
treatment, in language that is clear and easy to understand, in writing where
necessary, and to a trusted person if the need arises. You have the right to refuse this
information, unless this refusal would pose a danger to yourself or others.
4. request your informed consent for all forms of medical intervention using language
which is clear and sufficiently detailed regarding the aim of treatment, its nature,
degree of urgency and duration as well as any adverse effects it may have, side
effects and inherent and relevant risks, how your health will be monitored, possible
alternatives and financial repercussions.
You have the right to change your mind, to specify the conditions under which
treatment must be provided, continued or stopped.
5. guarantee the confidentiality of your medical file and allow you to consult it at any
time and to obtain, as soon as possible, a copy upon request and in exchange for a fee.
6. guarantee the protection of your privacy, especially where information relating
to your health is concerned, and to respect your personal privacy. Unless you agree
otherwise, only persons whose presence is justified in providing the relevant services
may be present for the provision of care, examinations and treatment.
7. offer you relief from any pain you are experiencing.
We ask you to respect:
1. the privacy and well-being of other patients in particular by observing visiting hours;
2. all members of hospital staff and their work;
3. the equipment and materials provided to you.
We are committed to doing everything possible to guarantee you a high quality
stay. If, however, you have any comments, suggestions or complaints, please
contact our ombudsman, Alain Heselwood (T 02 555 44 91 - F 02 555 43 76 M [email protected]).
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The role of the ombudsman is defined in the law of 22/08/2002 as well as the Royal
Decree of 08/07/2003.
The primary aim of the ombudsman is to guarantee that your rights are respected
when making a complaint in accordance with patient rights enshrined in law. The
ombudsman shall not intervene in matters relating to accommodation (heating, meal
quality, etc.) or in personal disputes (altercations, relationship conflicts), lost or stolen
objects, etc.
It is free and confidential to call the ombudsman. The ombudsman is bound by
professional secrecy.
2. Quality and security of care
The Hôpital Erasme takes care to ensure that the care provided is of the highest
possible quality and that it is delivered in optimal security conditions. To that end,
the hospital actively takes part in a number of initiatives supported by the federal and
community public authorities.
Reducing hospital-acquired infections, the removal of undesirable side effects when
taking medicines and reducing the risk of patient identification errors are priority
objectives.
You have an important role to play in promoting high quality care. As part of this,
please inform the team responsible for your treatment of any change in your
circumstances.
3. Participation in clinical research
Prospective research protocols include subjects (either in good health or suffering
from a particular medical problem) who agree to take part.
All research projects must first have been accepted by the Ethics Committee after
being submitted by the doctor or other healthcare professional responsible.
All clinical research participants must have received prior information on the aims of
the research, possible risks and benefit and told of their rights.
They must provide written consent by signing a document which sets out their rights
and commitments as well as those of the researcher.
Participation is on a free and voluntary basis. Any pressuring of the patient to take part
will not be tolerated and the patient may refuse to take part even after having signed
the consent form without the fear of receiving inferior quality treatment from the
doctor of medical staff thereafter.
Further information can be found on our website www.erasme.ulb.ac.be/ethique.
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A guide to your hospital stay - Hôpital Erasme
4. Protection of privacy
Any hospital visit involves collecting, registering, storing and transferring
personal data.
These may be administrative or may have to do with your health (diagnostics,
treatment and healthcare, nurses or paramedics) and are treated in accordance with
the law.
The Medical Director is responsible for how data is handled and has made
the relevant declarations before the Commission for the Protection of Privacy.
Administrative data is essential to the management of your file, communicating with
the relevant authorities and bodies (Public Health Ministry, insurance providers,
INAMI, etc.) and for invoicing for services provided. You may, at no cost, request
access to any of your personal details, provide supplementary information and make
corrections by consulting the Admissions Service (T 02 555 39 30).
Unless refusal has been provided in writing, data regarding your health may be used
in conjunction with scientific research projects. You retain the right to oppose the
use of your data in this way. Data relating to sampling are centralised in a national
database: the Belgian Virtual Tumourbank (www.virtualtumourbank.be ).
If you would like to obtain any information relating to your health, consult the
doctor who is in charge of your treatment, the Head of Service doctor or the Medical
Director of the hospital (T 02 555 32 02 or [email protected])
For further explanations on the subject of how we use personal data, consult the
patient rights ombudsman (Alain Heselwood - T 02 555 44 91 - F 02 555 43 76 - M
[email protected] ).
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A guide to your hospital stay - Hôpital Erasme
Notes
Have you found all of the information you were looking for on the subject of your
hospital stay in this guide? Don’t hesitate to send any suggestions or ideas for
improvement to us by email: [email protected]
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Fonds Erasme
POUR LA RECHERCHE MÉDICALE
The Fonds Erasme pour la Recherche Médicale was set up to provide financial support
for medical research at the Hôpital Erasme. Funding comes exclusively from donations
made by individuals or companies and in rare instances public authorities. It supports
medical research thanks to bursaries and research mandates granted to young doctors
and thanks to research agreements signed with groups of clinical researchers from the
hospital. Each year, the Fonds Erasme spends an average of 1.3 million € to support
medical research at the Hôpital Erasme.
The aim of the bursaries and research mandates granted to young doctors who are
training in specialist areas (or just after completing their training) is to allow them
to complement their training with scientific research. Research offers irreplaceable
schooling in learning rigorous methodology and the development of the critical
thinking that is a prerequisite for high quality modern medicine.
Research agreements are signed between the Fonds Erasme and groups of clinical
researchers at the hospital so that they can pursue innovative projects.
The priority of the Fonds Erasme is to finance projects that attempt to transfer the
results of fundamental research to clinical practice so that patients can benefit from
the knowledge generated by research in the laboratory.
Fonds Erasme - Route de Lennik 808 - 1070 Brussels
T 02 555 43 59 - M [email protected] - www.fondserasme.org
23
Esplanade
4
24
Hôtel Monnaies
Munthof
St-Gilles
Horta
Albert
Stalle 4 3 Churchill
Kraainem
Alma
Roodebeek
Vandervelde
Tomberg
Montgomery
Merode
Schuman
Maelbeek
Louise/Louiza
Stokkel
Pétillon
Hankar
LIGNE/LIJN 5
Delta
Herman-Debroux
Demey
Gare du Midi
Zuidstation
P. Namur/Namenp.
LIGNE/LIJN 1
Thieffry
Beaulieu
Delacroix
P. Hal/Hallep.
Lemonnier
Kunst-Wet
Trône/Troon
Joséphine-Charlotte
Gribaumont
Botanique
Kruidtuin
Parc
Gare Centrale
Centraal Station
Madou
Bizet
Het Rad / La Roue
Eddy Merck
CERIA COOVI
Erasme
LIGNE/LIJN 5
Yser/Ijzer
Anneessens
Jacques Brel
St-Guidon
Ste-Catherine
Sint Katelijn
Zwarte Vijvers
Étangs Noirs
LIGNE/LIJN 1
Gare de l’Ouest / Wetstation
Veeweyde
Rogier
De Brouckère Arts-Loi
Bourse/Beurs
Beekkant
Aumale
Comte de Flandres
Graaf van Vlaanderen
Belgica
LIGNE/LIJN 2 Simonis (Leopold II)
LIGNE/LIJN 6 Simonis (Elisabeth)
Osseghem
3 Gare du Nord/Noordstation
Ribaucourt
Bockstael
Pannenhuis
Clemenceau
LIGNE/LIJN 6
Roi Baudouin
Koning Boudewijn
Stuyvenbergh
Heizel
Houba-Brugmann
A guide to your hospital stay - Hôpital Erasme
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Hôpital Erasme • Route de Lennik 808 - B - 1070 Brussels
T 02 555 31 11 - M [email protected]
Polyclinique du Lothier
Polyclinique de Nivelles
•
•
Boulevard Baudouin 27 - B - 1000 Brussels
T 02 221 87 11 - F 02 221 87 02
M [email protected]
Rue des Conceptionnistes 3 - B - 1400 Nivelles
T 067 84 06 92 - F 067 84 06 91
M [email protected]
www.erasme.ulb.ac.be
25
A guide to your hospital stay - Hôpital Erasme
And beyond...
Consultations
Erasmus
Anaesthesia
02 555 35 05
Anaesthesia (Hôpital de Jour)
02 555 37 77
Cardiology
02 555 39 60
Centre de Réadaptation Fonctionnelle Neurologique Ambulatoire pour adultes (CRFNA)
02 555 68 50
Centre de Réadaptation Fonctionnelle Neurologique Infantile (CRFNI)
02 555 68 51
Cardiac surgery
02 555 39 60
Digestive surgery
02 555 35 04
Plastic surgery – Reconstruction – Aesthetics
02 555 47 81
Thoracic surgery
02 555 39 60
Vascular surgery
02 555 42 76
Centre de la Douleur
02 555 84 00
Cosmetology
02 555 35 07
Dentistry – Stomatology
Dermatology
Lothier
Nivelles
02 221 87 84/49
067 84 06 92
067 84 06 92
02 221 87 84/49
067 84 06 92
02 555 37 91
02 221 87 60
067 84 06 92
02 555 35 07
02 221 87 80/09
067 84 06 92
Dietetics
02 555 39 40
02 221 87 84/49
067 84 06 92
Endocrinology
02 555 39 40
02 221 87 84/49
067 84 06 92
02 221 87 49/84
067 84 06 92
02 221 87 84/49
067 84 06 92
Endoscopy
02 555 32 92
Occupational therapy
In vitro fertilisation – Fertility
02 555 37 18
02 555 35 08
Gastroenterology
02 555 35 04
Genetics
02 555 64 30
Geriatrics (Hôpital de Jour)
02 555 49 14
Gynaecology
02 555 35 08
Haematology
02 555 39 40
Immunology
02 555 46 88
Isotopes
02 555 33 00
Kinesitherapy – Physiotherapy
02 555 38 48
Speech and language therapy
02 555 37 75
Infectious diseases
02 555 47 08
Foetal medicine
02 555 36 36
Internal medicine
02 555 35 05
02 221 87 84/49
Nephrology
02 555 35 10
02 221 87 30
02 221 87 30
067 84 06 92
Consultations
Erasme
Lothier
Nivelles
Neurosurgery
02 555 33 57
Neurology
02 555 33 57
02 221 87 37
067 84 06 92
Neuropediatrics
02 555 37 86
02 221 87 37
067 84 06 92
Neuropsychology
02 555 33 57
E.N.T.
02 555 37 75
02 221 87 84/49
067 84 06 92
Obstetrics
02 555 35 08
02 221 87 84/49
067 84 06 92
Oncology
02 555 39 40
Ophthalmology
02 555 37 92
02 221 87 84/49
067 84 06 92
Orthopaedics - Traumatology
02 555 35 03
02 221 87 01/09
067 84 06 92
Paediatrics
02 555 37 86
Pneumology
02 555 39 60
02 221 87 84/49
067 84 06 92
Podology
02 555 35 07
02 221 87 80/09
067 84 06 92
Testing
02 555 39 33
02 221 87 01
067 84 06 92
Psychiatry
02 555 35 06
02 221 87 37
067 84 06 92
Psychology
02 555 35 06
02 221 87 37
PUVA therapy
02 555 66 96
02 221 87 80/09
067 84 06 92
Radiology
02 555 33 12
02 221 87 10
067 84 06 92
Rheumatology and physical medicine
02 555 33 94
02 221 87 30
067 84 06 92
Senology
02 555 35 08
02 221 87 10
067 84 06 92
Nursing care (dispensary)
02 555 39 33
067 84 06 92
Travel clinic
02 555 47 08
067 84 06 92
Smoking Unit
02 555 37 73
Urology
02 555 39 03
Outpatient treatment Unit
02 555 46 05
067 84 06 92
02 221 87 84/49
Useful phone numbers
Accident and Emergency
02 555 34 05
Contact a friend/relative in hospital
02 555 7 + room number
Admissions
02 555 39 30
Volunteers
02 555 34 33
Billing Service (8:30 am – 12:00 am)
02 555 32 22
Social services
02 555 34 73
Intercultural mediation
02 555 65 50
Patient rights ombudsman
02 555 44 91
067 84 06 92
“Why else would man desire a long life if not to be useful to the greatest number ?” ERASMUS (1466-69 - 1536)
Hôpital Erasme • Route de Lennik 808 - B - 1070 Brussels
T 02 555 31 11 - M [email protected]
Polyclinique du Lothier
Polyclinique de Nivelles
•
•
Boulevard Baudouin 27 - B - 1000 Brussels
T 02 221 87 11 - F 02 221 87 02
M [email protected]
Rue des Conceptionnistes 3 - B - 1400 Nivelles
T 067 84 06 92 - F 067 84 06 91
M [email protected]
www.erasme.ulb.ac.be
28
Editiors: Patrick Goblet et Jean-Paul Van Vooren
Hôpital Erasme ULB - Route de Lennik 808 - B - 1070 Brussels
Printed on FSC paper • 07/2015