WEB2CS INSTALLATION GUIDE - Web2.0 Communication Suite

Transcription

WEB2CS INSTALLATION GUIDE
FOR CPANEL / WHM
XandMail
32, rue de Cambrai 75019 PARIS - FRANCE
Tel : +33 (0)1 40 388 700 - http://www.xandmail.com
TABLE OF CONTENTS
1. INSTALLING WEB2CS
4
1.1. ADDING XANDMAIL AS A VENDOR
4
4
1.1.1. CONNECT TO YOUR SERVER’S ADMINISTRATION INTERFACE
1.1.2. OPEN THE CPANEL MENU AND DISPLAY THE INSTALL CPADDONS PAGE
5
1.1.3. INPUT XANDMAIL’S VENDOR URL AND CLICK UPDATE VENDORS
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1.2. INSTALLING THE WEB2CS PACKAGE ON THE SERVER
8
1.2.1. CHECK THE INSTALLED CHECKBOX CORRESPONDING TO THE WEB2CS APPLICATION AND CLICK ON THE UPDATE
ADDON CONFIG BUTTON
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1.2.2. YOUR SERVER CONNECTS TO THE XANDMAIL SYNC SERVER AND RETRIEVES THE WEB2CS PACKAGE
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1.2.3. CLICK ON BACK TO DISPLAY THE CPADDONS LIST
10
1.3. INSTALLING THE WEB2CS APPLICATION IN A DOMAIN
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1.3.1. CONNECT TO YOUR DOMAIN’S ADMINISTRATION INTERFACE
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1.3.2. CLICK ON SUBDOMAINS IN THE DOMAINS SECTION
1.3.3. CREATE AN “XMAIL” SUBDOMAIN OF YOUR DOMAIN
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1.3.4. CLICK ON HOME THEN ON SITE SOFTWARE IN THE SOFTWARE/SERVICES SECTION
15
1.3.5. XANDMAIL’S APPLICATIONS ARE LISTED IN THE CPADDON SCRIPTS
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1.3.6. CLICK ON WEB2CS
1.3.7. SELECT THE SUBDOMAIN IN WHICH TO INSTALL WEB2CS
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1.3.8. CLICK INSTALL
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1.4. CREATING THE POSTMASTER@DOMAIN ACCOUNT IF IT DOES NOT YET EXIST
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1.5. ADDING SECURITY TO THE INSTALLATION AND SETTING UP MULTIPLE DOMAIN MANAGEMENT
21
1.5.1. GET THE INSTRUCTIONS FROM THE INSTALLATION.LOG FILE
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1.5.2. RESTART APACHE
21
1.6. CHECKING THE POSTMASTER WEBMAIL ACCOUNT
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1.6.1. DISPLAY THE LOGIN PAGE
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1.6.2. DISPLAY THE ADMINISTRATION INTERFACE
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1.6.3. HIDE THE INSTRUCTIONS ON THE LOGIN PAGE
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2. MANAGING MULTIPLE DOMAINS ON THE SAME INSTALLATION
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2.1. PRESENTATION
2.1.1. ONE INSTALLATION FOR SEVERAL DOMAINS, EACH WITH ITS OWN LEVEL OF FEATURES
2.1.2. ONE INSTALLATION FOR SEVERAL DOMAINS, ALL WITH THE SAME LEVEL OF FEATURES
2.2. ADD A NEW DOMAIN FOR ANOTHER CUSTOMER
2.3. LINK AN ‘XMAIL’ SUBDOMAIN OF THIS NEW DOMAIN TO THE WEB2CS INSTALLATION
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Web2cs Installation Guide – for cPanel / WHM - April 11, 2012
Document confidentiel – toute reproduction doit faire l’objet d’une autorisation préalable
2
2.4.
2.1.
2.2.
2.3.
2.4.
2.5.
RESTART THE APACHE SERVER
CREATE THE POSTMASTER@[DOMAIN1.NET] ACCOUNT
ACCESS THE WEB2CS LOGIN PAGE FOR DOMAIN1.NET
LOGIN TO XMAIL.DOMAIN1.NET AS POSTMASTER
REMOVING A DOMAIN ALIAS FROM THE INSTALLATION
MAKING A BACKUP OF THE DOMAIN SPECIFIC DATA
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3. USING THE WEB2CS APPLICATION
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3.1. ACCESS THE MAIN INTERFACE
3.1.2. CHANGE THE APPLICATION COLORS AND LOGO
3.1.2.1. Upload a logo
3.1.2.2. Change the background color
3.1.2.3. Is the customization valid for all domains?
3.1.3. APPLICATION CAPABILITIES: LIMITED OR NOT?
3.1.4. INSTALL AN UPGRADE LICENSE
3.1.4.1. Is the license valid for all domains?
3.1.5. CHANGE THE RSS FEED
3.1.5.1. Is the RSS feed valid for all domains?
3.2. TROUBLESHOOTING
3.2.1. UPGRADING XANDMAILWEB2CS
3.2.2. LOGIN DOES NOT WORK ON A 64 BITS SERVER
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4. UNINSTALLING WEB2CS
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4.1. UNINSTALLING WEB2CS FROM A DOMAIN
4.2. REMOVING WEB2CS FROM THE SERVER
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3
1. INSTALLING WEB2CS
The Web2cs application has been packaged for installation on servers managed with cPanel’s
Web Host Manager.
1.1. ADDING XANDMAIL AS A VENDOR
The first step to execute is to add XandMail as a vendor on your server.
1.1.1. CONNECT TO YOUR SERVER’S ADMINISTRATION INTERFACE
The connection is normally done in HTTPS, using the port 2087.
4
1.1.2. OPEN THE CPANEL MENU AND DISPLAY THE INSTALL CPADDONS PAGE
5
1.1.3. INPUT XANDMAIL’S VENDOR URL AND CLICK UPDATE VENDORS
XandMail’s Vendor information URL is:
http://xpanel.xandmail.com/cgi-bin/XandMail_cpaddons.pl
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XandMail is now listed as a Vendor in the same page, with in the Webmail category the
Web2cs product:
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1.2. INSTALLING THE WEB2CS PACKAGE ON THE SERVER
1.2.1. CHECK THE INSTALLED CHECKBOX CORRESPONDING TO THE WEB2CS
APPLICATION AND CLICK ON THE UPDATE ADDON CONFIG BUTTON
8
1.2.2. YOUR SERVER CONNECTS TO THE XANDMAIL SYNC SERVER AND RETRIEVES
THE WEB2CS PACKAGE
9
1.2.3. CLICK ON BACK TO DISPLAY THE CPADDONS LIST
Now XandMail’s Web2cs application is checked, indicating that it is available for
installation on a domain.
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1.3. INSTALLING THE WEB2CS APPLICATION IN A DOMAIN
1.3.1. CONNECT TO YOUR DOMAIN’S ADMINISTRATION INTERFACE
The connection is normally done in HTTPS, using the port 2083.
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1.3.2. CLICK ON SUBDOMAINS IN THE DOMAINS SECTION
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1.3.3. CREATE AN “XMAIL” SUBDOMAIN OF YOUR DOMAIN
Web2cs should be installed in a separate location.
In order to avoid blocking a whole domain name, and also to keep a consistent way of
calling the Webmail in all domains, it should be installed in a subdomain and not in a
subdirectory of a domain.
So each domain will call Web2cs using the following URL: http://xmail.[domain name]
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The subdomain is now created.
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1.3.4. CLICK ON HOME THEN ON SITE SOFTWARE IN THE SOFTWARE/SERVICES
SECTION
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1.3.5. XANDMAIL’S APPLICATIONS ARE LISTED IN THE CPADDON SCRIPTS
Please take note of the information available in the product description:
•
It runs only on Linux platforms.
•
An installation log file called installation.log (or upgrade.log in case of upgrade) is
created during installation at the root of the installed site. Please consult it after
installation, as it contains instructions on how to make your installation secure.
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1.3.6. CLICK ON WEB2CS
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1.3.7. SELECT THE SUBDOMAIN IN WHICH TO INSTALL WEB2CS
Make sure to select the http://xmail.[domain name] subdomain that was previously
created.
Leave the “Installation URL” input field empty.
Check the other installation parameters for correctness:
Input the IMAP server name and port.
If your mailboxes already have specific system folder names for Draft, Sent, Trash and
Spam folders, input them so that Web2cs will use them instead of creating different
ones.
Keep “postmaster” as the administrator account name, unless you wish to use another
mailbox name (in this case, you will need to create the mailbox accordingly in the
next step).
Note: If you will be hosting and managing in a single installation several domains (see the
domain management section below), remember that you will have to create a
mailbox with this administrator email address for each managed domain.
Input the SMTP server name and port.
Choose the default language and timezone.
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1.3.8. CLICK INSTALL
After installation, the access URL is indicated and you can use the application, BUT the
installation is not complete yet…
You need to add some configuration rules to the Apache server in order to prevent users
from accessing and breaking your server, as well as to enable the use of multiple domains
in this installation.
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1.4. CREATING THE POSTMASTER@DOMAIN ACCOUNT IF IT DOES NOT YET EXIST
Click on Home, then on Email Accounts in the Mail section.
Create the postmaster@[domain] account.
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1.5. ADDING SECURITY TO THE INSTALLATION AND SETTING UP MULTIPLE DOMAIN
MANAGEMENT
1.5.1. GET THE INSTRUCTIONS FROM THE INSTALLATION.LOG FILE
Connect to your server using SSH.
Go to the xmail subdirectory which hosts the installed Web2cs application.
Read the installation.log file.
The instructions indicated in the file are:
In order to make your installation work and be secure, you must manually add the
following line:
Include /home/[% username %]/public_html/xmail/vhost.conf
in a /usr/local/apache/conf/userdata/std/2/[% username %]/vhost.conf file which will be
included in your Apache configuration.
After that, call the command: /scripts/ensure_vhost_includes --all-users
Follow these instructions.
1.5.2. RESTART APACHE
The previous call to the ensure_vhost_includes command should normally restart the
Apache server. If, however, it did not do so and did not display any error which
would explain why Apache was not restarted, then restart Apache now.
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1.6. CHECKING THE POSTMASTER WEBMAIL ACCOUNT
Type the installation URL in your favorite browser.
Type the postmaster address and password that was previously created and click on Login to
use the application.
The application should start.
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The “postmaster@[your domain]” (unless you changed “postmaster” for another value in the
installation parameters) email address is configured to be the Web2cs administrator and
has access to the administration menu.
Logout
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1.6.2. DISPLAY THE ADMINISTRATION INTERFACE
The application administrator defined during the installation process (‘postmaster’ by
default) has access to the administration interface, using his login and password.
The URL of that administration interface is indicated in the installation instructions page,
but will no longer be available in the user interface once the installation instructions
page is hidden (which is the next step).
If you forget it, however, it will still be indicated in the installation.log file located in the
root directory of the installed application. The URL is “[application installation
URL]/admin/index.html”.
In this administration interface, you will be able to:
•
Replace the XandMail logo with your own logo
•
Change the background color of the application
•
Change the newsfeed URL to provide your own information to your users
•
Manage the application’s license
The pages available in the administration interface are also accessible to the
administrator in the Web2cs main interface.
When you are through with your administrator configuration, clicking on the Web2.0
Communication Solution link on the login page will get you directly to the Web2cs’
login page.
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1.6.3. HIDE THE INSTRUCTIONS ON THE LOGIN PAGE
Click on the Web2.0 communication Solution link to get back to the login page.
Now that the login works and you have added the security configuration parameters to
the vhost.conf file, you can hide the installation instructions page by clicking on the
“When the login works correctly, click here to hide these instructions.” link.
Hiding the installations instructions page will display in its place the normal login page.
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2. MANAGING MULTIPLE DOMAINS ON THE SAME INSTALLATION
2.1. PRESENTATION
2.1.1. ONE INSTALLATION FOR SEVERAL DOMAINS, EACH WITH ITS OWN LEVEL
OF FEATURES
It is possible to use a single installation to manage several domains.
In this type of installation, you install the application only once, for the first domain. Each
subsequent domain can be added / removed through the configure-domain.sh script
available in the root directory of the installed Web2cs application (/home/[account
name]/public_html/xmail).
Each domain needs its own license to enable the features required for that domain, but
disk space is used sparingly as only the domain specific files are separated for each
domain:
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2.1.2. ONE INSTALLATION FOR SEVERAL DOMAINS, ALL WITH THE SAME LEVEL
OF FEATURES
It is possible to use a single installation to manage several domains.
In this type of installation, you install the application only once, for the first domain. Each
subsequent domain can be added / removed through the configure-domain.sh script
available in the root directory of the installed Web2cs application (/home/[account
name]/public_html/xmail).
A global license is installed to enable a set of features which will be available to all the
domains managed by that installation. Only the domain specific files are separated
for each domain:
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2.2. ADD A NEW DOMAIN FOR ANOTHER CUSTOMER
The installation of the Web2CS application is made on the primary domain. This can be a
valid domain managed by one of your customers, or it can be restricted to your own use
as the server administrator. We recommend this second solution, as it will prevent your
customer from putting in peril (voluntarily or by mistake) the Web2CS application used
by other domains than his own.
In order for each domain to have his private access to Web2CS, you will have to create a
domain alias pointing to the primary Web2CS domain for each of the customer domains.
For example, you have installed on xmail.domain.com. Your first customer purchases
domain1.net from you. You will create the domain called domain1.net to host his
website and a subdomain called xmail.domain1.net (or any other name that you fancy) to
be the web2cs entry point. You will provide this xmail.domain1.net subdomain to the
Web2CS service as a domain alias.
2.3. LINK AN ‘XMAIL’ SUBDOMAIN OF THIS NEW DOMAIN TO THE WEB2CS
INSTALLATION
Connect to your server using SSH, using the account which owns the Web2cs installation.
The configure-domain.sh script manages the installation and removal of the domain aliases:
Usage: ./configure-domain.sh (install | remove) domain_alias
Execute the script to link the xmail.domain1.net alias:
./configure-domain.sh install xmail.domain1.net
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2.4. RESTART THE APACHE SERVER
You need to restart the Apache server for the new domain alias to be known through HTTP
requests.
In the WebHost Manager, expand the Restart Services menu and Click on HTTP Server
(Apache). Confirm the restart request.
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2.1. CREATE THE POSTMASTER@[DOMAIN1.NET] ACCOUNT
Connect to your server using SSH, using the account which owns the new domain
domain1.net.
Click on Email Accounts in the Mail section.
Create the postmaster@[domain1.net] account.
Create in the same way mailboxes for all the users of that domain.
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2.2. ACCESS THE WEB2CS LOGIN PAGE FOR DOMAIN1.NET
Try the URL of the new domain alias : http://xmail.domain1.net.
The Web2cs login page should be displayed.
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2.3. LOGIN TO XMAIL.DOMAIN1.NET AS POSTMASTER
Input [email protected] as the login name.
Input the password.
Choose your preferred language.
Click Login.
If the login works fine, send a message to yourself to check that the messaging operations
are also working. The message should appear in your Inbox.
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2.4. REMOVING A DOMAIN ALIAS FROM THE INSTALLATION
Removing a domain alias from the installation will delete the entire user data associated to
that domain alias.
Connect to your server using SSH, using the account which owns the Web2cs installation.
The configure-domain.sh script manages the installation and removal of the domain aliases:
Usage: ./configure-domain.sh (install | remove) domain_alias
Execute the script to link the xmail.domain1.net alias:
./configure-domain.sh remove xmail.domain1.net
2.5. MAKING A BACKUP OF THE DOMAIN SPECIFIC DATA
To backup all the domain specific data of your web2cs installation, simply backup the
domains directory.
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3. USING THE WEB2CS APPLICATION
3.1. ACCESS THE MAIN INTERFACE
Type the installation URL in your favorite browser.
Type an email address and password that exist on your domain and click on Login to use
the application.
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3.1.2. CHANGE THE APPLICATION COLORS AND LOGO
In order to change the application colors and logo, you must login either to the Web2cs
or its administrator interface using the administrator account (‘postmaster’@[the
domain name] by default).
In the application menu (located on the left), click on Administration.
You will see the access points to the three administration pages:
•
License Management
•
Customization
•
Manage RSS feed
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Click on Customization
You can in this page:
•
Upload a logo
•
Change the background color of the interface
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3.1.2.1.
UPLOAD A LOGO
The format of the image for the logo must be in png format (.png extension) and not
exceed the size of 100 KB.
You can replace the logo for:
•
the Web login page
•
the Web interface (Web2cs and HTML)
•
Mobile interface
You have to respect the following rules:
•
The name for the Web login page logo must be "logo_big.png"
•
The name for the Web interface logo must be "logo_small.png" and the
dimension should be less than 80x250 pixels
•
The name for the mobile interface logo must be "logo_mobile.png" and the
dimension should be less than 46x150 pixels
Start by uploading the logo for the Web interface (logo_small.png) as it will immediately
appear at the top of the page.
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If the new logo does not immediately appear, finish uploading the other logo files, then
logout, empty the cache of your browser and re-login.
In the same way, upload then the Web login page logo and the Mobile interface logo.
To see the Web login page’s new logo, you will need to logout, empty your browser
cache and reload the login page.
To see the Mobile interface logo, you will need to connect with a Mobile phone.
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3.1.2.2.
CHANGE THE BACKGROUND COLOR
In the customization administration page, you can also change the background color of
the application to better match your company colors.
You can either clear on the pre-defined colored squares (pink, yellow, green, blue, grey)
or you can specify your own color using the standard hexadecimal color format:
#RRGGBB (RR = red, GG = green, BB = blue – each of the 3 colors can take
hexadecimal values between 00 and FF). If you specify your own color, click on the
Preview link to see the result:
Once you are happy with the chosen color, do not forget to click on the Save button…
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3.1.2.3.
IS THE CUSTOMIZATION VALID FOR ALL DOMAINS?
Each postmaster@[domain] account has access to the customization menu and can
change the logos and background colors of his own domain. Here is an example:
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3.1.3. APPLICATION CAPABILITIES: LIMITED OR NOT?
The free basic version of the application is limited to using the messaging functions
together with the address book.
But the Web2cs application is capable of much more which, as service administrator, you
might think about providing to your users.
Thus the administrator account can see the full set of modules and options in the menus.
Each of these modules or options can be enabled with a specific license, without
having to reinstall the application.
When you browse through a disabled module in the menu, a popup will indicate it and
provide at the same time links to more information and pricing on that module.
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Of course, a regular (non-administrator) user will not see those modules in the menu as
long as they are disabled.
So the application capabilities are limited in the free basic pack, but can easily be
augmented by purchasing an upgrade license.
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3.1.4. INSTALL AN UPGRADE LICENSE
In order to install an upgrade license, you must login either to the Web2cs or its
administrator interface using the administrator account (‘postmaster’ by default).
•
License Management
•
Customization
•
Manage RSS feed
Click on ‘License Management’.
In this page, you can see which type of license you have purchased (Free basic license by
default), the numbers of users available, which products are being used and when
the license will expire.
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When you receive an upgrade license, simply come to this page, click on the ‘Upload a
license file’ button and choose the part00.dat file you received after your purchase.
A popup will list the content of the new license, waiting for your confirmation to apply
the new license file.
Once you click on the Apply license file button, the new license is installed.
Logout and login again to have the application use the new license.
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3.1.4.1.
IS THE LICENSE VALID FOR ALL DOMAINS?
The license is by default only valid for one domain. That domain is indicated in the popup
showing the content of the new license and, after it is installed, in the license
management page.
To purchase a single license valid for all the domains of a single installation, you will have
to provide an installation ID which can be found in the license management page:
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3.1.5. CHANGE THE RSS FEED
In order to change the RSS feed, you must login either to the Web2cs or its administrator
interface using the administrator account (‘postmaster’ by default).
•
License Management
•
Customization
•
Manage RSS feed
Click on Manage RSS feed.
Provide a new RSS feed URL.
Click Save.
The RSS feed is updated. Go to the Desktop page to see the new RSS feed.
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3.1.5.1.
IS THE RSS FEED VALID FOR ALL DOMAINS?
No. The RSS feed is valid for one domain only.
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3.2. TROUBLESHOOTING
3.2.1. UPGRADING XANDMAILWEB2CS
If you have a previously installed XandMailWeb2cs version, your users already have
address book data and will want to keep their contacts in the new XandMailWeb2cs
V4 for POA version.
Follow these steps to upgrade your installation:
1. Backup the user data from the existing installation
The user data is located in subfolders of the domains directory. Make a copy or a
compressed file of the content of the domains directory. Make sure to
announce to your users that their address book data will be copied at that
time, so that they will not add or modify them afterwards…
2. Install the new version of XandMailWeb2cs V4 for POA
You should install in a new directory if you do not want to interrupt the service.
This way, your users can keep working with the previous version while you
prepare the new version.
If you wish to install in the same directory, the service will be interrupted during
the time it will take to make the installation. You must first uninstall the
previous version (after making a backup of the domains directory) before
installing the new version in the same location.
3. Copy the user data on the new installation
Copy the content of the domains directory, taken from the previous installation,
into the domains directory of the new installation. Make sure to keep the
directory and file permissions as they were in the previous installation.
4. Update the Apache configuration includes on the new installation
Include all the vhost_domain.conf filesfound under the domains subdirectories in
the vhost.conf of the new installation
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3.2.2. LOGIN DOES NOT WORK ON A 64 BITS SERVER
32 bits application binaries cannot execute on 64 bits servers if they are not recognized
as executable files. So on 64 bits servers, it is necessary to install some system
libraries used by 32 bits applications, so that they will execute correctly.
You can check whether the application will work or not by going to the cgi-bin directory
and asking for the binaries’ version. Type:
./webmail -id
It should display the version and copyright notices. If that succeeds, there is nothing to
do.
If you get an error “/lib/ld-linux.so.2: bad ELF interpreter”, you need to install the libgcc,
glibc, and maybe also the libstdc++ and libncurses libraries.
The command to see which library is missing is:
ldd webmail
The command to find out in which package to find the missing library is:
yum whatprovides [the library name]
The command to install the missing package is:
yum install [the package name]
After you have installed all missing packages and ldd finds all the dynamically linked
libraries, ask once again for the binaries’ version. If that succeeds, try to login again
from the login page in your browser.
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4. UNINSTALLING WEB2CS
We really do hope that you will not need to uninstall our application, except maybe to replace it
with a more recent version of our products…
4.1. UNINSTALLING WEB2CS FROM A DOMAIN
1) Connect to your server using SSH
2) Remove the /usr/local/apache/conf/userdata/std/2/[% username %]/vhost.conf file
3) Call the command: /scripts/ensure_vhost_includes --all-users to synchronize the Apache
configuration
4) Connect to your domain’s administration interface
5) Click on site software in the Software/Services section
6) Click on Web2cs
7) At the bottom of the page, choose the installation to remove and click on Uninstall
8) Confirm the request to uninstall the application
4.2. REMOVING WEB2CS FROM THE SERVER
1) Connect to your server’s administration interface
2) Open the cPanel menu and display the Install cPAddons page
3) Uncheck the XandMail Webmail Web2cs application
4) Click on the Update Addon Config button
5) Click Back
The Web2cs application is now no longer available for installation.
If you have uninstalled all instances of the Web2cs application, you can also:
6) Click on the “Completely Remove” link presented beside the Web2cs application name
The Web2cs application is now no longer present on the server.
50

WEB2CS INSTALLATION GUIDE - Web2.0 Communication Suite

Transcription

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