QSC® CERTIFIED REAL ESTATE BROKER

QSC® CERTIFIED
REAL ESTATE BROKER
Jean-Pierre Duval
Certified Real Estate Broker
Quality Service Certified since Février 2012
GROUPE SUTTON SYNERGIE INC.
Certification renewal: Février 2017
1615, ch. Gascon, Terrebonne,
Number of evaluations received: 25
QC J6X 2Z7
Spoken languages:
Phone: 4509640333
French
Fax: 4509642299
Website: http://www.jeanpierreduval.ca
Customer Satisfaction Rating:
5.00
The Customer Satisfaction
Rating is calculated based on the
results of question 11 of the
survey, which deals with overall
satisfaction.
Geographic areas covered
Joliette, Lanaudière
La Plaine (Terrebonne), Lanaudière
Lachenaie (Terrebonne), Lanaudière
Mascouche, Lanaudière
Sainte-Julienne, Lanaudière
Saint-Lin/Laurentides, Lanaudière
Saint-Roch-de-l'Achigan, Lanaudière
Terrebonne (Terrebonne), Lanaudière
You may also consult the website of the Organisme d'autoréglementation du courtage immobilier du Québec (OACIQ) at
www.oaciq.com, under the Resources section - Discipline committee.
1/11
EVALUATIONS FROM HOME SELLERS (13)
1. Did your real estate broker offer you the
Quality Service Guarantee?
13 Yes (100%)
2. Did your real estate broker contact you after
the closing?
12 Yes (92%)
3. How long did you expect your property to be
on the market before it was sold?
1 < 30 days (8%)
0 No (0%)
1 No (8%)
0 31-60 days (0%)
5 61-90 days (38%)
2 91-120 days (15%)
2 121-180 days (15%)
3 > 180 days (23%)
4. How long was your property marketed by
your real estate broker before you accepted
an offer?
2 < 30 days (15%)
2 31-60 days (15%)
3 61-90 days (23%)
2 91-120 days (15%)
1 121-180 days (8%)
3 > 180 days (23%)
5. How satisfied were you with the
advice/counsel offered by your real estate
broker?
13 Very Satisfied (100%)
0 Satisfied (0%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
2/11
6. How satisfied were you with the marketing
plan developed and implemented for the sale
of your property?
11 Very Satisfied (85%)
2 Satisfied (15%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
7. How satisfied were you with the price and
terms of the sale?
8 Very Satisfied (62%)
5 Satisfied (38%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
8. How satisfied were you with the assistance
your real estate broker provided in
negotiating the price/terms of sale?
13 Very Satisfied (100%)
0 Satisfied (0%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
9. How satisfied were you with the quality and
frequency of communication provided by your
real estate broker?
13 Very Satisfied (100%)
0 Satisfied (0%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
10. How satisfied were you with your real estate
broker's attention to details and assistance
from contract to closing?
12 Very Satisfied (92%)
1 Satisfied (8%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
3/11
11. What was your overall satisfaction with the
results and service provided by your real
estate broker?
13 Very Satisfied (100%)
0 Satisfied (0%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
12. Given the need to sell property in the same
market area, how likely would you be to use
the same real estate broker to assist you?
13 Very Likely (100%)
0 Likely (0%)
0 Neutral (0%)
0 Unlikely (0%)
0 Very Unlikely (0%)
13. Given the need to sell property in the same
market area, how likely would you be to use
the same real estate agency to assist you?
9 Very Likely (69%)
1 Likely (8%)
3 Neutral (23%)
0 Unlikely (0%)
0 Very Unlikely (0%)
14. Given the opportunity, how likely would you
be to recommend the services of your real
estate broker to a friend, neighbor or relative?
12 Very Likely (92%)
1 Likely (8%)
0 Neutral (0%)
0 Unlikely (0%)
0 Very Unlikely (0%)
15. Given the opportunity, how likely would you
be to recommend the services of the real
estate agency to a friend, neighbor or
relative?
9 Very Likely (69%)
1 Likely (8%)
3 Neutral (23%)
0 Unlikely (0%)
0 Very Unlikely (0%)
4/11
16. What was your PRIMARY reason for
selecting your real estate broker (select the
one most influential factor)?
4 Referred by a friend (33%)
1 Satisfied past customer (8%)
1 Knew real estate broker
personally (8%)
0 Agency name/reputation (0%)
0 Walk-in/open house (0%)
0 Advertising (0%)
0 Internet (0%)
0 Marketing programs/plan (0%)
0 Yard signs in the area (0%)
3 Real estate broker's presentation
(25%)
3 Other (please specify) (25%)
5/11
EVALUATIONS FROM HOME BUYERS (12)
1. Did your real estate broker offer you the
Quality Service Guarantee?
12 Yes (100%)
2. Did your real estate broker provide a written
and detailed competitive or comparable
market analysis prior to you making an offer?
12 Yes (100%)
3. Did your real estate broker contact you after
the closing?
12 Yes (100%)
4. How satisfied were you with the counseling
and needs assessment provided by your real
estate broker?
12 Very Satisfied (100%)
0 No (0%)
0 No (0%)
0 No (0%)
0 Satisfied (0%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
5. How satisfied were you with the
thoroughness of the search process to find a
property that met your needs?
11 Very Satisfied (92%)
1 Satisfied (8%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
6/11
6. How satisfied were you with he availability of
your real estate broker?
12 Very Satisfied (100%)
0 Satisfied (0%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
7. How satisfied were you with your real estate
broker's knowledge of the area, community,
and properties?
11 Very Satisfied (92%)
1 Satisfied (8%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
8. How satisfied were you with the assistance
your real estate broker provided in
negotiating the price and terms of the
purchase?
11 Very Satisfied (92%)
1 Satisfied (8%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
9. How satisfied were you with the quality and
frequency of communication provided by your
real estate broker?
12 Very Satisfied (100%)
0 Satisfied (0%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
10. How satisfied were you with your real estate
broker's attention to details and assistance
from contract to closing?
12 Very Satisfied (100%)
0 Satisfied (0%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
7/11
11. What was your overall satisfaction with the
results and service provided by your real
estate broker?
12 Very Satisfied (100%)
0 Satisfied (0%)
0 Neutral (0%)
0 Dissatisfied (0%)
0 Very Dissatisfied (0%)
12. Given the need to purchase property in the
same market area, how likely would you be to
use the same real estate broker to assist
you?
12 Very Likely (100%)
0 Likely (0%)
0 Neutral (0%)
0 Unlikely (0%)
0 Very Unlikely (0%)
13. Given the need to purchase property in the
same market area, how likely would you be to
use the same real estate agency to assist
you?
11 Very Likely (92%)
0 Likely (0%)
1 Neutral (8%)
0 Unlikely (0%)
0 Very Unlikely (0%)
14. Given the opportunity, how likely would you
be to recommend the services of your real
estate broker to a friend, neighbor or relative?
11 Very Likely (92%)
1 Likely (8%)
0 Neutral (0%)
0 Unlikely (0%)
0 Very Unlikely (0%)
15. Given the opportunity, how likely would you
be to recommend the services of the real
estate agency to a friend, neighbor or
relative?
10 Very Likely (83%)
1 Likely (8%)
1 Neutral (8%)
0 Unlikely (0%)
0 Very Unlikely (0%)
8/11
16. What was your PRIMARY reason for
selecting your real estate broker (select the
one most influential factor)?
1 Referred by a friend (9%)
2 Satisfied past customer (18%)
1 Knew real estate broker
personally (9%)
0 Agency name/reputation (0%)
0 Walk-in/Open House (0%)
0 Advertising (0%)
2 Internet (18%)
0 Marketing programs/plan (0%)
0 Yard signs in the area (0%)
1 Real estate broker's presentation
(9%)
4 Other (please specify) (36%)
9/11
CLIENT COMMENTS (12)
Je suis très satisfaite du travail de M. Jean-Pierre Duval, il s'occupe bien de nous. Lyne Ahier
M. Duval a su bien comprendre ma situation. Il fait preuve d'une grande compréhension, de la
flexibilité et d'une habileté extraordinaire pour faire patienter sa cliente lorsque mon montage
financier se compliquait. Je crois que sans son doigté et son pouvoir de persuasion incroyable,
nous n'y serions pas arrivé. Assurément, quand j'aurai besoin, ou une connaissance aura besoin,
des services d'un courtier immobilier professionnel et compétent, je me tournerai vers lui. Merci
encore
Bonjour je suis très satisfait du monsieur Jean-Pierre Duval,car il appris le temps de bien
m'expliquer les démarches pour choisir la bonne maison, il avait beaucoup de disponibilité pour me
répondre a mes inquiétudes car je n'avais pas d'expérience c'est ma 1ermaison ! Je recommander
a monsieur Duval a toutes le monde que je connais et qui veulent acheter une maison, Après une
longue recherche de courtier immobilier je fini pour trouver le meilleur lui! Je lui souhaite beaucoup
de succès, merci beaucoup.
Il a surpassé nos attente!
Je n'ai jamais vu la patience et la détermination et le professionnalisme d'un autre agent tel que: M.
Jean-Pierre Duval et je suis extrêmement satisfaite des résultats.
10/11
jai eu un bon presentiment javais dit a mon mari qua le prochain agent serait de Sutton et
jean-pierre duval est venu frapper a notre porte et jai su tout de suite que cetais lui qui serait notre
agent. je ne me suis pas tromper cest le meilleure quon na trouver il arepondut a tous nos besoins.il
nous a guider tous au long du processuse et nous a donner de tres bon conseils et il a toujour ete
disponible pour nous.cest le meilleur il nous a donner un service de qualite.nous avons ete tres
decue dans le passer avec certaint agent.mais grace a lexperience et les competences de
jean-pierre nous avons pu finalement vendre notre maison rapidemment et oui je le recommmande
fortement.de dino et Nathalie qui doublement satifait merci mille fois jean-pierre et bonne et
heureuse annee atoi et ta conjoite.
Suite à une succession Mrs.Duval a bien compris le chagrin de cette situation, donc il a été très
compatissant et très respectueux dans la vente de la maison.
Il est plus que TRES PROBABLE que j'aurai recourt à Monsieur Duval pour un éventuel prochain
achat. Pour la vente de ma maison, dans le cadre d'une succession, il m'a été RECOMMANDE
PAR MON NOTAIRE, c'est un preuve de sérieux qui ne s'est à aucun moment démanti. J'ai recu
tous les conseils juridiques et administratifs, de l'aide pour trouver des professionnels pour des
menus travaux : fissures à réparer, arpentage à refaire. La vente a été conclus dans un délai
parfait, à un prix satisfaisant. Monsieur Duval a également convaincu les acheteurs qui n'ont pas
trouvé utile de faire intervenir leur courtier. Il m'a acompagné chez le notaire des acheteurs en
ayant pris soin de m'informer auparavant du déroulement de la vente. Oui, Monsieur Duval est un
vrai professionnel qui a le soucis de son client avant tout, MERCI Beaucoup. Je remercie tres
sincerement Monsieur Duval.
J'ai été vraiment très satisfaite des services de M. Duval et je l'ai déjà recommandé à plusieurs
personnes. Je ferais affaire à nouveau avec M. Duval sans hésitation. M. Duval est un courtier très
professionnel.
Merci pour le bon travail.
Il est tres persévérant et explique très bien et il est responsable
11/11