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Ecole hôtelière de Lausanne Welcome you! Dr Jamil Hebali Ecole hôtelière de Lausanne Head of Market Intelligence Unit Dr Nicolas Oury Lintao SA Managing Director First in the World 1893 First hotel management school created in the world 2011 First hotel management school (TNS Sofres ranking) Founded by 2 Our mission We select passionate people and educate them to become responsible leaders in hospitality © Ecole hôtelière de Lausanne 3 Our approach A dual system combining the Art and Science of Hospitality 4 A few figures about our school GRADUATES 25,000 STUDENTS ON CAMPUS 1,800 NATIONALITIES ON CAMPUS 80 FACULTY AND STAFF MEMBERS 360 COMPANIES HAVING RECRUITED ON CAMPUS SINCE 2007 355 Our students Germany FEMALE MALE France Rest of Europe Switzerland FRENCH Americas ENGLISH Asia Pacific Middle-East Africa 6 Our programs Bachelor of Science / Economiste d’Entreprise HES International Hospitality Management 4 years Diploma - Hotel and Restaurant Management 2 years Executive MBA in Hospitality Management 12 months 7 Luxury products International hotel chains F&B catering Independent hotels Wealth management Private banking Restaurants Airline catering Resorts & leisure Consulting services Airline companies Clubs & spas The hospitality industry 8 Some hotels managed by our alumni Four Seasons Hotel George V Paris The Dorchester London Beau-Rivage Palace, Lausanne Park Hyatt Shanghai Bulgari Hotel Milan The Ritz Carlton Berlin Shangri-La Hotel Jakarta Le Peninsula Hong Kong 5W Hotel Montreal Park Hyatt Paris-Vendôme Our vision: EHL 20202 Be the premier, world-wide reference in hospitality education 10 EHL 20202 QUALITÉ MARQUE CROISSANCE PARTENARIAT CAMPUS CAPITAL HUMAIN 11 Executing Strategy The Vision Barrier Only 5% of the workforce understand the strategy The People Barrier Only 25% of managers have incentives linked to overall strategy 9 of 10 organizations fail to execute strategy The Management Barrier 85% of executive teams spend less than one hour month discussing strategy The Resource Barrier 60% of organizations do not link budgets to strategy 12 Executing EHL 20202 Strategy STRATEGIC AXES STRATEGIC OBJECTIVES KEY PERFORMANCE INDICATORS DRIVERS (‘DIMENSIONS’) 13 Executing EHL 20202 Strategy MARQUE QUALITÉ #1 - Délivrer une formation de qualité #2 - Implanter un portefeuille de niveau HES #3 - Développer la VA du portefeuille CROISSANCE #4 - Assurer la croissance du C.A. et de la rentabilité #7 - Renforcer le positionnement et la marque EHL #8 - Développer le réseau des anciens PARTENARIAT #9 - Développer des partenariats avec des acteurs de premier plan CAPITAL HUMAIN CAMPUS #5 - Développer un campus innovant, stimulant, efficace #6 - Pérenniser l'EHL comme cluster mondial de l'accueil #10 - Promouvoir l'EHL comme employeur attractif 14 Executing EHL 20202 Strategy QUALITÉ STRATEGIC AXES #1 - Délivrer une formation de qualité Succès professionnel des étudiants Niveau de poste Salaire moyen Diplômés travaillant dans l’Hôtellerie Employabilité STRATEGIC OBJECTIVES KEY PERFORMANCE INDICATORS DRIVERS (‘DIMENSIONS’) 15 Executing EHL 20202 Strategy QUALITÉ #1 - Délivrer une formation de qualité Succès professionnel des étudiants Niveau de poste Salaire moyen Diplômés travaillant dans l’Hôtellerie Employabilité 16 Executing EHL 20202 Strategy 6 STRATEGIC AXES 10 STRATEGIC OBJECTIVES 23 KEY PERFORMANCE INDICATORS 48 DRIVERS (‘DIMENSIONS’) 17 Executing EHL 20202 Strategy Board of Governors Executive Committee Politicians Representatives of different 6 STRATEGIC AXES organizations or sectors 10 STRATEGIC OBJECTIVES General Director Secretary General Dean of Education and Research Human Resources Director Finance Director Campus Development Director 23 KEY PERFORMANCE INDICATORS 48 DRIVERS (‘DIMENSIONS’) 18 Executing EHL 20202 Strategy Board of Governors Politicians Representatives of different organizations or sectors Executive Committee General Director Secretary General Dean of Education and Research Human Resources Director Finance Director Campus Development Director 19 Executing EHL 20202 Strategy Board of Governors Executive Committee Politicians Representatives of different organizations or sectors General Director Secretary General Dean of Education and Research Human Resources Director Finance Director Campus Development Director SIMPLE / INTUITIVE / ENGAGING Performance Measure MAXIMIZE USER COMPREHENSION MACRO TO MICRO VIEW User Experience 3 CLICKS TO FINDINGS 20 Executing EHL 20202 Strategy Performance Measure QUALITÉ #1 - Délivrer une formation de qualité Succès professionnel des étudiants Niveau de poste Salaire moyen Diplômés travaillant dans l’Hôtellerie Employabilité Actual Objectif 85% de managers 12’567 CHF 76% 98.7% 82% 12’000 CHF 65% 98.2% Performance 104% 105% 117% 100% Demo Data 21 Executing EHL 20202 Strategy Performance Measure QUALITÉ 103% #1 - Délivrer une formation de qualité Succès professionnel des étudiants 106% 106% Performance Niveau de poste Salaire moyen Diplômés travaillant dans l’Hôtellerie Employabilité 104% 105% 117% 100% 22 Executing EHL 20202 Strategy User Experience QUALITÉ 103% 1st click #1 - Délivrer une formation de qualité 106% 2nd click 106% Succès professionnel des étudiants 3rd click Niveau de poste Salaire moyen Diplômés travaillant dans l’Hôtellerie Employabilité Performance 104% 105% 117% 100% 23 Executing EHL 20202 Strategy 24 Our partner Transform technology into Business solutions Specialized in Business Intelligence Dedicated to QlikView BI Expertise Agile BI & Mobile BI Technologies Top #1 Qlikview video on the web (110’000+ views) Best new Qliktech partner for France & Switzerland 2012/2013 Finalist (Top #5) of the International Dashboard Challenge (Open Data) Lintao founder awarded as «Qlik Luminary 2014» Ready-to-use BI Dashboard for your Business 25 Our partner: Lintao SA A Ready-To-Use First-class Dashboard for your Business 1 – GREAT EFFICIENCY ANY USAGE From Top Management to Business Analysts VERY CAPABLE Large catalog of 50+ available analyses: Cockpit, Map, Trends, What-if Scenario… POWERFUL Run any analysis, on any dimension with any KPI 2 – AMAZING USER EXPERIENCE SIMPLE Almost no user training required INTUITIVE Easy access to advanced analytics ENGAGING Attractive Design 3 – DEPLOYED IN TWO DAYS 2 DAYS Configuration ANY SOURCE ERP (SFDC, SAP, Oracle Apps..), Custom App, Excel ANY DEVICE iPad & Desktop Powered By 26 Architecture Board of Governors Executive Committee Qlikview LinPack by Lintao Strategic Axes KPIs Strategic Objectives Drivers KPI Dictionary Business Rules Color Coding Data Hub Finance / Navision Employee Satisfaction Surveys Training Surveys Alumni database Human Resources Admissions … 27 Benefits & Impacts Excellent visibility on performance achievement and progression towards the objectives People alignment to “EHL 20202” strategy Actionable framework to support EHL development towards its defined vision & mission Consolidate the activities of all departments in formulating their own strategies to meet the ambitions of the EHL 28 Ecole hôtelière de Lausanne Thank You