Reussir Ensemble Conférence Partenaires UNIFY France
Transcription
Reussir Ensemble Conférence Partenaires UNIFY France
Reussir Ensemble Conférence Partenaires UNIFY France Paris, 24 Septembre 2015 Bienvenue & Introduction Eric Leblanc, VP France Georgios Fendakis (CFO/Managing (Channel Sales) Agenda Part 1 Time Topic Who Duration 13.30– 13.45 Accueil & Introduction Eric Leblanc (VP France) 15 13.45 – 14.10 Réussir Ensemble - Vision et Stratégie Unify Thomas Veit (SVP, Channels EMEAR) 25 14.10– 14.40 Stratégie Produit Unify Dr. Peter Kuerpick (EVP Unify Product House) 30 14.40 – 15.05 Réussir ensemble - Unify France: marché, organisation, priorités et opportunités. Eric Leblanc 25 Eric Leblanc Angelo Grossi 25 All 60 15.05 – 15.30 Synthèse & Questions/Réponses Présentation des “Bars d’Experts” 15.30 – 16.30 Coffee Break 3 Agenda Part 2 Time Topic Who Duration Bar d’Expert* 1: Portefeuille UNIFY PME: Nouvelles Patrick Seneca & Veronique Bellorgey Solutions et nouveaux business (Channel Account Managers SMB) 16.30 – 18.00 Bar d’Expert* 2 : Solutions pour les Grands Comptes: les multiples opportunités du Marché Arnaud Minet (Technical Sales Engineer) Bar d’Expert* 3: Programme Partenaires Unify: les services au support des Partenaires Guy Mannens (Channel Services Program & Business Development) Expert Bar*4: Partner Marketing Enablement Angelo Grossi (Channel Account Manager SMB) Claudia Porcello (Director Channel Marketing EMEAR Michelle Jones (VP Channel Marketing EMEAR/APAC) 90 18.00 – 18.15 Remerciements Eric Leblanc 60 18.15 – 19.00 Cocktails, Buffet, Discussions et Echanges All 45 19.00 - 22.00 Diner et Divertissements All 180 4 Successful together Unify Vision & Strategy Thomas Veit, SVP Channels EMEAR Meet Unify #2 IP PBX global market share (#1 Europe LME)* Over 40 million users in 60 countries 5,100 existing and pending patents for innovation Industry-ranked Leader by top analysts Trusted by approximately 75% of Fortune 500 *Source: Dell’Oro and MZA Research for CY2014 6 A history of continuous innovation 1847 1881 1927 1984 1987 2001 2007 2008 2010 2011 2012 2013 Werner von Siemens invents the pointer telegraph and founds Siemens AG The first automated telephone exchange The first facsimile telegraphy introduced, enabling photographs to be shared across distances, particularly by the press The first commercial system to combine voice and data networks The first computer telephony integrationenabled desktop phone The first converged IP PBX The first pure IPbased financial trading system The first fully open serviceorientated architecture: the first CEPB with IBM Lotus Sametime integration The first virtualized suite of UC applications The first step into mobile multi-device UC: Call Swipe seamlessly transfers calls in progress to other devices with intuitive touch screen gestures First in the industry: Siemens Enterprise Communications outpaces all of its global competition for two quarters in a row Siemens Enterprise Communications becomes Unify 1909 1976 1998 2003 2008 2009 2011 2011 2013 The first German urban telephone exchange with automatic dialing opened in MunichSchwabing, with 2,500 lines The first computerized PBX The first multiprotocol router and flow-based switch in the industry The first unified communications solution, named as No. 1 in “12 Key Moments in UC“ by NoJitter Siemens Enterprise Communications is founded as a joint venture between Gores Group and Siemens AG The first social integration for UC: Twitter and OpenScape The first comprehensive cloud-based UC solution: OpenScape Cloud Services and OpenScape Cloud Contact Center The first native Google integration by a UC vendor The first unification of voice, video, collaboration, contact, sociial communications, search and business process applications, all in one immersive, intuitive experience: Project Ansible, now Circuit 2014 7 Unify Channels… Our Mission Partnering with YOU… Enable you to build and grow a profitable business with Unify. Copyright © Unify GmbH & Co. KG 2014 All rights reserved. Channel Approach and Results… Goals 2015 3 pronged approach (hybrid, partner-led, distribution-led) Clear Rules of Engagement Increase market coverage/ Enter new market segments Simplified solution offerings World Class Channel Management Team Achieved so far… Transition successfully executed so far (113 of 119 countries are 100% channel) 6 hybrid countries still in transition (UK, GER, A, I, E, B) 27% of new partners recruited since March 2015 92% of these new partners are fully enabled to sell 76% of these new partners generated revenues within the first 3 months after being enabled/onboarded New portfolio Cloud solution offering Circuit Investment in the Channel New Central Partner Management Organization (Partner Enablement, Ease of doing business, Partner Program) 26% increase in global channel headcount in past 6 months (1H / FY15) Huge investment in global channel education / training New Partner Program 91% of partners said they would invest the same and more 33% increase year-on-year in MDF Reach maximal profitability like with no other vendor Copyright © Unify GmbH & Co. KG 2014 All rights reserved. Partner with Unify What’s in it for you…. Be profitable Be successful Be supported New Partner Program with well structured incentives Simplified portfolio offering, marketing automation and lead management programs All the support you need Resources, simplified solutions, campaigns and processes Be competitive Be innovative Complete and integrated solutions for all customer needs; multiple cross-sell and up-sell opportunities Innovative solutions for the “New way to work” If you invest in Unify, you will be rewarded at the highest level Make money, build your customer base, expand your footprint at existing customers and grow your business. Copyright © Unify GmbH & Co. KG 2014 All rights reserved. Thank you! Unify Product Strategy Unify French Partner Conference Dr. Peter Kürpick, Executive VP Product House Paris, September 24th 2015 Team collaboration - Circuit Copyright © Unify GmbH & Co. KG 2013. All rights reserved. 13 Circuit and Circuit Ecosystem Enterprise applications Copyright © Unify GmbH & Co. KG 2014. All rights reserved. Cloud services 14 Eco-System Integration 2015 Generic connector Deep integration OpenScape Voice OpenScape 4000 Integration with B2B cloud services PBX integration Custom integrations and OnPremise SW Peripherals Jabra Nextgen Circuit desktop device All Examples, not decided to integrate yet. Plantronics 15 Using Circuit Inside Other Applications Example: Salesforce.com Copyright © Unify GmbH & Co. KG 2014. All rights reserved. Informatica Cloud Tutorial: Salesforce Event Integration Full automation with Informatica Cloud Application Integration Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 17 OpenScape Platform Portfolio Today 5~1,500 Small to Mid-Size 200~2,000 Mid-Market 350~100,000 Large Enterprise 10~100,000 Small, Mid, Large OpenScape Business OpenScape Enterprise Express OpenScape Enterprise OpenScape Enterprise Hosted UC 18 All-In-One Solutions for Voice and UCC OpenScape Business SMB OpenScape Enterprise Express Mid Market Enterprise BYOD Unified Messaging Customer Satisfaction Team Data Center Large Enterprise Innovation Productivity Integrated Virtualized Connected Business Video Unified Communications Mobility Fast Deployment #Anywhereworker Intuitive #NW2W Collaboration Streamlined 19 Comprehensive Market Coverage with Unify All-In-One solutions Scaling through the Small and Mid-Size Enterprise Market OpenScape Business All-In-One UCC Solution Voice UC UM CC Mobility 200 to 100,000+ users OpenScape Enterprise Express 10 to 500 users 10 toFocus 500 users Partner Partner Focus Supporting #NW2W #Anywhereworker SMB Mid-Market Enterprise Large Enterprise 20 Leveraging Innovation in Collaboration enhance the included UC capabilities Scaling through the Small and Mid-Size Enterprise Market OpenScape Business All-In-One UCC Solution Voice UC UM CC Mobility 10 to 500 users Circuit Enterprise Integrator 10 toFocus 500 users Partner 200 to 100,000+ users OpenScape Enterprise Express Circuit Enterprise Integrator Partner Focus Supporting #NW2W #Anywhereworker SMB Mid-Market Enterprise Large Enterprise 21 Positioning to Win Business 200 to 100,000+ users OpenScape Business OpenScape Enterprise Express Selling to the best fit SMB Customer Profile Copyright © Unify GmbH & Co. KG 2015. All rights reserved. Mid-Market Large Enterprise Competitive Landscape 22 OpenScape Enterprise Express OpenScape Enterprise Express V8 expands capabilities in 5 key areas: Be More Competitive Software-Only Delivery Model Enhanced Contact Center Flexibility in base packaging (Contact Center now optional) More flexibility in licensing of users Expand Addressable Opportunities Support for up to 2000 users Increased number of supported Contact Center Groups (up to 10) Increased number of supported Contact Center Supervisors (up to 10) Copyright © Unify GmbH & Co. KG 2015. All rights reserved. Focus on the User Experience New UC Client OpenScape Mobile included Deployment Simplification & TCO Reduction Integration of Concierge (Attendant Console) Integration of OpenFire software Improved Serviceability Support of Web-CDC Enhanced Alarm Integration Application survivability via VMware Replication 23 OpenScape Enterprise Express V8 200 to 100,000+ users Copyright © Unify GmbH & Co. KG 2015. All rights reserved. Expansion Software Scaling 200~2,000 Users Base Expansion 25 Users with Voice, UC, UM UC 25 UC licenses Base Software Base Package - Team / Productivity Applications • OpenScape Voice • OpenScape UC • OpenScape Xpressions (Unified Messaging) • OpenScape Contact Center • OpenScape Mobile • OpenScape Concierge (Attendant Console) Management Applications • OpenScape Common Management Platform • OpenScape Deployment Service • OpenScape User Management Platform Services • OpenScape Media Server • OpenFire (IM) • Call Detail Records Languages • All Supported OpenScape Voice Languages Enhanced Voice 25 Users with Voice, UM Voice 25 Voice licenses UM 25 UM licenses Base Package (200 Users) UC Voice UM Mobile Attendant (2) Software Only Partner Provided Server + VMware Environment CC Agents 5 CC Agent licenses Contact Center (50) - option Unify Provided IBM Server + VMware 24 OpenScape Business User Clients & Groupware myPortal Smart, myPortal for Desktop, myPortal for Outlook, myPortal to go Voice & Video Clients all OpenStage HFA, T & SIP devices, Video with OpenScape Personal Edition SIP DeskPhone IP 35/55 SIP & HFA Attendant Console & Applications myAttendant & OSBiz Att enhancements OpenStage GateView, Application Launcher Multichannel Contact Center available now for all deployment models OpenScape Business Suitable for any Infrastructure, HW & SW, „classic“ or IP OpenScape Business X1 / X3 / X5 / X8 OpenScape Business S Voice & UC-Solution for up to 500 User Virtualized PABX for up to 1500 User All-In-One Voice & UC with onboard full IP, for up to 500 IP User (X1 up to 30 User), IP & Digital & Analog, DECT, ITSP, SIP Trunking, ISDN / S2 X1 X3 X5 All-in-one Voice & UC , Server based UC Software Solution for up to 1500 User, Virtualiziation with Vmware or Hyper V, SIP Trunking) X8 UC Booster Option UC Booster Card For up to 150 UC Suite User Plug-In Board for X3/X5/X8 UC Booster Server For up to 500 UC Suite User Server for X3/X5/X8 Voice Channel Booster additional DSP channel for X3/X5/X8 Server-based or fully virtualized One common solution architecture across all deployments; extensive networking opportunities between the models Copyright © Unify GmbH & Co. KG 2015. All rights reserved. 26 What is new in V2 FR1 ? Introducing the new release of OpenScape Business V2 UC / Mobility Infrastructure Serviceability Software • UC Smart Desktop Dialing for MAC OS • Windows 10 Support • Status of SIP Provider connection displayed on WBM Startpage • FR1 is a fix release • Dual Mode Support for myPortal to go • Microsoft Edge and Google Chrome Browser Support • OpenStage GateView enhancements • IP35Geco Support • Import / Export SIP Provider Profiles • ReFlashing SIP to HFA • Quality & Stability Improvements • Latest Security Patches included Continuous release of new feature updates for OpenScape Business V2 Copyright © Unify GmbH & Co. KG 2015. All rights reserved. 27 27 OpenScape Business meets • OpenScape Business provides the ITSP/PSTN Gateway for Circuit and even more… • ONE NUMBER SERVICE for OSBiz and Circuit Users circuit circuit UTC • SIP Interconnection between Circuit and OSBiz via UTC ITSP/PSTN The New Way to Work – on top offering for OpenScape Business Copyright © Unify GmbH & Co. KG 2015. All rights reserved. 28 Device(s) around the clock Supporting the end-user communication ecosystem For a typical 12hr mobile-worker day each device has it’s own prime time. 6 a.m. 7 a.m. 9 a.m. 11 a.m. 2 p.m. 6 p.m. Home Car Office Customer visit Meeting Room Hotel Checking emails with smartphone / tablet Checking voice mails and first calls via smartphone and hands-free unit Phone calls with Desktop Phone Using email, IM and telephony via smartphone Large phone conferences with Desktop Phone Using email, office applications and telephony with Notebook Copyright © Unify GmbH & Co. KG 2015. All rights reserved. Confidential under NDA 29 Highlights – modern intuitive UX New User Interface / Circuit Integration Copyright © Unify GmbH & Co. KG 2015. All rights reserved. Confidential under NDA 30 The right model for your work at your desk Whatever you want – whatever you like Executive Standard Basic Copyright © Unify GmbH & Co. KG 2015. All rights reserved. Confidential under NDA 31 Building a future around people... Minutes PBX Hours Self Service Provisioning Days Portal Months People Based Services Line Merci! Peter Kürpick, Executive VP Product House Copyright © Unify GmbH & Co. KG 2013. All rights reserved. 33 Réussir ensemble Unify France : marché, organisation, priorités et opportunités. Eric Leblanc, VP France Marché français – Communications Unifiées En pleine recomposition au niveau des acteurs historiques français Intégration/Services Managés UCAAS Une base installée colossale à convertir en Téléphonie IP Nouveaux usages influencés par les applications grand public : Facebook, Twitter… 35 Marché français FRFRAFrance Horizontal Market Segmemt Cluster (customer by extensions) Spending 2016 [US$m] 2016 <11 (w/o Micro) Share 11-250 Spending 250-1000 Spending Share Spending Communication Platforms, Clients&Devices 484 11% 64 295 107 18 Applications 256 6% 34 156 57 10 Lifecycle Services 548 12% 72 334 Spending Share 121 13% Professional Services Share 1000+ Spending 20 61% 22% 4% 703 16% 92 429 156 26 2,011 44% 265 1,227 445 75 UCaaS 530 12% 70 323 117 20 Total 4,532 Managed Services # of Customers (estimation) Spending per Customer per Year [US$] (calculated) Copyright © Unify GmbH & Co. KG 2013. All rights reserved. 2,110,000 596 13% 2,765 61% Share 1,003 22% 168 4% 1,900,000 200,000 6,000 700 300 13,000 172,000 225,000 Source: Market Model 2015, Unify. Derived from Gartner, Frost&Sullivan, MZA 36 Priorités PME (11-250 postes) : 61% du marché UC Entreprise ( 251+ postes) : 26% ,vente moyenne 172K$ (250-1000) / 225K$ (1000+) Services managés : 2 milliards de $ UCAAS : 530M$, 22,3% de croissance en 2016 Organisation France Eric Leblanc Vice President, France Véronique GUILLEMIN Assistante Large Account Executives David COHEN Didier DURAND Chrystelle HUMANES Christian OULE Snezana PROTIC Laurent DELATTRE Directeur, Finance & Administratif Partner Managers Véronique BELLORGEY Eric VASSELIN DAMs Philippe GRIPPIER CAM Solution Consultants Angelo GROSSI Arnaud MINET Patrick SENECA Cyril SERINA CAM Copyright © Unify GmbH & Co. KG 2013. All rights reserved. 38 Priorités – Partner Managers + d’accompagnement direct et de présence pour aider les revendeurs + d’actions marketing pour générer du revenu et de la croissance + de présence en région + de partenaires certifiés Priorités – Account Executives Adressage du segment 250/1.000 postes pour générer du revenu rapidement Développement moyen/long terme des grandscomptes Ciblage de comptes et développement avec les revendeurs avec des engagements clairs par projet + de présence en régions Utilisation de Circuit comme cheval de Troie Priorités marketing Développement de l’image de marque Unify : communication institutionnelle via agence de presse Evénements clients finaux avec les partenaires Programmes de génération de projets avec les partenaires Circuit Outils marketing • Digital Channel : contenu web, contenu réseau social, email, documentations... • KOMMshop : goodies & documentations cobrandées • MarketingCONNECT : accès à des services marketing financés sur les fonds marketing • Fonds Marketing (MDF) • Bebook : Intranet en français Promotions en cours sur bebook (Promo SMB, Mig H500, OpenStage 15) et informations sur Circuit sur Digital Channel Partner Program Les spécialisations et leurs niveaux Spécialisation OpenScape Business OpenScape 4000 OpenScape Voice Circuit Niveau Spécialisation : Master Master OpenScape Business Master OpenScape 4000 Master OpenScape Voice n/a Niveau Spécialisation: Professional Professional OpenScape Business Professional OpenScape 4000 Professional OpenScape Voice n/a Niveau Spécialisation: Authorized Authorized OpenScape Business n/a Authorized OpenScape Voice Authorized Circuit N E W Future Spécialisations N E W •Circuit est une nouvelle Spécialisation, aujourd’hui de niveau Authorized uniquement Copyright © Unify GmbH & Co. KG 2015. All rights reserved. Opportunités pour nos partenaires Exploiter la base installée Unify (+ de10.000 clients) Tirer partie du flou suite au rachat des 2 acteurs historiques français Développer vos ventes sur le segment 250-1000 postes Circuit Merci ! Eric Leblanc, VP France Réussir ensemble Unify France : marché, organisation, priorités et opportunités. Eric Leblanc, VP France Marché français – Communications Unifiées En pleine recomposition au niveau des acteurs historiques français Intégration/Services Managés UCAAS Une base installée TDM colossale à convertir en Téléphonie IP Nouveaux usages influencés par les applications grand public : Facebook, Twitter, Snapchat… 47 Marché français – Répartition horizontale FRFRAFrance Horizontal Market Segmemt Cluster (customer by extensions) Spending 2016 [US$m] 2016 <11 (w/o Micro) Share 11-250 Spending 250-1000 Spending Share Spending Communication Platforms, Clients&Devices 484 11% 64 295 107 18 Applications 256 6% 34 156 57 10 Lifecycle Services 548 12% 72 334 Spending Share 121 13% Professional Services Share 1000+ Spending 20 61% 22% 4% 703 16% 92 429 156 26 2,011 44% 265 1,227 445 75 UCaaS 530 12% 70 323 117 20 Total 4,532 Managed Services # of Customers (estimation) Spending per Customer per Year [US$] (calculated) Copyright © Unify GmbH & Co. KG 2013. All rights reserved. 2,110,000 596 13% 2,765 61% Share 1,003 22% 168 4% 1,900,000 200,000 6,000 700 300 13,000 172,000 225,000 Source: Market Model 2015, Unify. Derived from Gartner, Frost&Sullivan, MZA 48 Priorités – Marchés horizontaux SMB (11-250 postes) : 61% du marché UC Entreprise ( 251+ postes) : 26% ,vente moyenne 172K$ (250-1000) / 225K$ (1000+) Services managés : 2 milliards de $ UCAAS : 530M$, 22,3% de croissance en 2016 Marché français – Par secteur d’activité FRFRAFrance Spending 2016 US$m] CAGR 16/19 2 Communication Platforms, Clients&Devices 3 4 Applications 5 Lifecycle Services 6 Professional Services 7 Managed Services UCaaS Total Share of Total Banking & Security 102.9 -2.7% 54.4 +2.1% 94.5 +2.6% 141.8 +3.3% 405.7 +1.8% 112.6 +22.5% 911.9 +4.7% 20% Communications&Media 93.2 -2.8% 49.3 +2.0% 104.3 +3.9% 109.2 +3.6% 312.4 +2.1% 102.0 +22.4% 770.5 +5.2% 17% Education 15.4 -0.9% 8.2 +4.0% 13.5 +5.4% 6.7 +5.0% 19.2 +3.4% 16.9 +24.7% 80.0 +8.4% 2% Government 59.6 -3.2% 31.5 +1.5% 85.2 +3.7% 101.4 +2.3% 290.0 +0.8% 65.2 +21.8% 633.0 +3.7% 14% Healthcare 23.3 -3.4% 12.3 +1.4% 27.4 +3.2% 21.2 +2.9% 60.8 +1.3% 25.5 +21.6% 170.6 +4.8% 4% Insurance 39.5 -2.8% 20.9 +2.0% 30.5 +4.3% 52.5 +3.9% 150.2 +2.4% 43.2 +22.3% 336.7 +5.2% 7% Manufacturing 61.7 -3.3% 32.7 +1.5% 86.7 +3.2% 126.6 +2.9% 362.1 +1.4% 67.6 +21.7% 737.3 +3.7% 16% Retail 21.6 -3.3% 11.4 +1.5% 36.7 +3.2% 39.4 +2.8% 112.6 +1.2% 23.7 +21.7% 245.4 +3.7% 5% Transportation 17.0 -3.1% 9.0 +1.7% 35.4 +3.8% 42.8 +3.5% 122.4 +1.9% 18.6 +22.0% 245.1 +3.9% 5% Utilities 32.3 -2.5% 17.1 +2.3% 25.2 +4.0% 52.2 +3.6% 149.2 +2.0% 35.3 +22.7% 311.2 +4.8% 7% Wholesale & Trade 17.5 -2.3% 9.3 +2.5% 8.7 +5.0% 9.3 +4.6% 26.6 +3.1% 19.2 +23.0% 90.6 +7.3% 2% Total 484.1 -2.8% 256.1 +1.9% 548.2 +3.5% 703.0 +3.2% 2,011.1 +1.7% 529.7 +22.3% 4,532 +4.5% Copyright © Unify GmbH & Co. KG 2013. All rights reserved. Source: Market Model 2015, Unify. Derived from Gartner, Frost&Sullivan, MZA 50 Go to Market France Clients finaux System Integrators and Resellers Alliances Service Providers System Integrators Distributors UNIFY Organisation France Eric Leblanc Vice President, France Véronique GUILLEMIN Assistante High Touch Sales Managers David COHEN Didier DURAND Chrystelle HUMANES Christian OULE Snezana PROTIC Laurent DELATTRE Directeur, Finance & Administratif Commerciaux Partenaires Véronique BELLORGEY Eric VASSELIN DAMs Philippe GRIPPIER CAM Consultants Avant Vente Angelo GROSSI Arnaud MINET Patrick SENECA Cyril SERINA CAM Copyright © Unify GmbH & Co. KG 2013. All rights reserved. 52 Priorités – High Touch Sales Managers Adressage du segment 250/1.000 postes pour générer du revenu rapidement Présence forte chez les grands-comptes Utilisation de Circuit comme cheval de Troie Ciblage de comptes et développement avec les revendeurs avec des engagements clairs par projet + de présence en régions Priorités – Commerciaux Partenaires + d’accompagnement direct et de présence pour aider les revendeurs + d’actions marketing pour générer de la croissance + de présence en région + de partenaires certifiés en particulier OSV et Circuit Mise en place d’Authorized Training Centers sur toute la gamme Priorités marketing Branding Unify : communication institutionnelle via agence de presse Evénements clients finaux (de préférence avec les partenaires) Programmes de génération de projets avec les partenaires GTM Circuit Tools marketing • Digital Channel • KOMMshop • MarketingCONNECT • Marketing Funds (MDF) • bebook (French Intranet) Find current promotions at bebook (Promo SMB, Mig H500, OpenStage 15) and Circuit campaign material at Digital Channel Opportunités pour nos partenaires Migrer la base installée Unify Exploiter le flou suite au rachat des 2 acteurs historiques français Circuit OS-4000 et OSV Merci ! Eric Leblanc, VP France Synthèse & Questions/Reponses Eric Leblanc Présentation des “Bars Experts” Angelo Grossi Agenda Part 2 Time Topic Who Duration Bar d’Expert* 1: Portefeuille UNIFY PME: Nouvelles Patrick Seneca & Veronique Bellorgey Solutions et nouveaux business (Channel Account Managers SMB) 16.30 – 18.00 Bar d’Expert* 2 : Solutions pour les Grands Comptes: les multiples opportunités du Marché Arnaud Minet (Technical Sales Engineer) Bar d’Expert* 3: Programme Partenaires Unify: les services au support des Partenaires Guy Mannens (Channel Services Program & Business Development) Expert Bar*4: Partner Marketing Enablement Angelo Grossi (Channel Account Manager SMB) Claudia Porcello (Director Channel Marketing EMEAR Michelle Jones (VP Channel Marketing EMEAR/APAC) 90 18.00 – 18.15 Remerciements Eric Leblanc 60 18.15 – 19.00 Cocktails, Buffet, Discussions et Echanges All 45 19.00 - 22.00 Diner et Divertissements All 180 60 Bar d’Experts 4 topics Bar d’Expert* 1: Portefeuille UNIFY PME: Nouvelles Solutions et nouveaux business (Patrick Seneca & Veronique Bellorgey, Channel Account Managers SMB) Bar d’Expert* 2: Solutions pour les Grands Comptes: les multiples opportunités du Marché (Arnaud Minet, Technical Sales Engineer) Bar d’Expert* 3: Programme Partenaires Unify: les services au support des Partenaires (Guy Mannens, Channel Services Program & Business Development) Bar d’Expert Bar*4: Partner Marketing Enablement (Angelo Grossi, Channel Account Manager SMB, Claudia Porcello, Director Channel Marketing EMEAR) Each session 20 minutes Bar d‘Experts Bar d‘Expert 4 Marketing Bar d‘Expert 1 Portefeuille UNIFY PME Bar d‘Expert 3 Service Bar d‘Expert 2 Solutions pour les Grands Comptes Coffee Break Remerciements… Eric Leblanc