Note Technique 2. CHAMP CONDITION CODE

Note Technique
N° :
Sujet :
GT140
Mise à jour : 05/10/2012
Champs spécifiques sur AVAYA CALL MANAGER
Champ d’application : Toutes versions
1. PRESENTATION GENERALE
Les PBX AVAYA CALL MANAGER intègrent des champs spécifiques qui sont propres à ce
constructeur.
La présente note technique fournie leur signification, dans la limite de ce qui est documenté
par le constructeur.
2. CHAMP CONDITION CODE
Ce champ indique l’état d’une communication téléphonique.
Les valeurs possibles sont :
Valeur
Description
0
Identifies an intraswitch call, which is a call that originates and terminates
on the switch
1 (A)
Identifies an attendant-handled call or an attendant-assisted call, except
conference calls
Identifies an extremely long call or a call with an extremely high message
count TSC. An extremely long call is a call that lasts for 10 or more hours.
An extremely high message count TSC is 9999 or more messages.
4 (D)
6 (E)
7 (G)
8 (H)
9 (I)
COGIS NETWORKS
When a call exceeds10 hours, the system creates a call record with this
condition code and a duration of 9 hours, 59 minutes, and 1-9 tenths of
a minute.
The system creates a similar call record with this condition code after each
succeeding 10-hour period.
When the call terminates, the system creates a final call record with a
different condition code that identifies the type of call.
Identifies calls where no CDR records are generated because the CDR
(SMDR) processes do not have enough resources available to generate a
record. For example, a CDR resource shortage could be the CDR buffer
space available. The CDR record that includes this condition code also
includes the time and the duration of the CDR resource outage.
Identifies calls that use the AAR or ARS feature.
Identifies calls that are served on a delayed basis by the Ringback Queuing
feature.
Identifies:
• An incoming call
• A tandem call
• An incoming NCA-TSC call
• A tandem NCA-TSC call
Page 1/3
Note Technique
N° :
Sujet :
GT140
Mise à jour : 05/10/2012
Champs spécifiques sur AVAYA CALL MANAGER
Champ d’application : Toutes versions
Valeur
A
B
C (L)
Description
Identifies an outgoing call.
Identifies an adjunct-placed outgoing call.
E (N)
Identifies a call that the system does not complete because the following
facilities to complete the call are unavailable:
• Outgoing calls
- The trunks are busy, and no queue exists.
- The trunks are busy, and the queue is full.
• Incoming calls
- The extension is busy.
- The extension is unassigned.
Identifies a conference call.
For trunk CDR, the system creates a separate call record, with this condition
code, for each incoming or outgoing trunk that is used during the
conference call.
If you disable ITCS and OTCS, the system records the extension of the
originator of the conference call. The system does not record any other
extension.
If you disable ITCS, and you administer the originator of the conference
call to use Intraswitch CDR, the system generates a call with this condition
code whenever the originator of the conference dials a nontrunk conference
participant.
If ITCS is active, and you do not administer the originator of the
conference call to use Intraswitch CDR, the system generates a call with
this condition code whenever the originator of the conference dials an
intraswitch conference participant.
H
This condition code also identifies an ISDN Call By Call Service Selection call
that is unsuccessful because of an administered trunk usage allocation plan.
Incoming trunk calls to a busy telephone do not generate a CDR record.
Identifies a call that the system does not complete because of one of the
following conditions:
• The originator of the calls has insufficient calling privileges.
• An NSF mismatch occurs for an ISDN call.
• An authorization mismatch occurs for a data call.
Identifies a call that the system terminates to a ringing station.
Notes that the system abandoned a ringing call.
I
Identifies a call that the system terminates to a busy station.
F
G
COGIS NETWORKS
Page 2/3
Note Technique
N° :
Sujet :
GT140
Mise à jour : 05/10/2012
Champs spécifiques sur AVAYA CALL MANAGER
Champ d’application : Toutes versions
Valeur
Description
Identifies an incoming trunk call that is a new connection that uses
Additional Network Feature-Path Replacement (ANF-PR) or DCS with
Rerouting. For more information on QSIG and ANF-PR, see Administering
Avaya Aura® Communication Manager, 03-300509.
J
K
Identifies an outgoing trunk call that is a new connection that uses ANF-PR
or DCS with Rerouting. For more information on QSIG and ANF-PR, see
Administering Avaya Aura® Communication Manager, 03-300509.
M
Identifies an outgoing trunk calls that the system disconnects because the
call exceeds the allotted time.
Identifies CDR records for calls that meet the following conditions:
• The Condition Code ‘T’ for Redirected Calls? field on the CDR System
Parameters screen is set to y.
• The incoming trunk group is direct inward dialing (DID).
• The system automatically redirects an incoming call off of the server.
Identifies CDR records for all calls in which URI was used as dialed digits.
Identifies CDR records for all calls in which SA8957 PIN code for Private Calls
was used.
Appel transféré (valeur ajoutée par le logiciel Visual Taxe Pro/Express)
T
O
P
X
Dans le cas où pour une même communication il y a plusieurs codes, le ticket ne fournira
qu’un seul code. Voir le tableau de correspondance ci-dessous.
0
1
4
6
7
8
9
A
B
C
E
F
J
k
0
0
4
6
0
B
C
-
COGIS NETWORKS
1
0
4
6
1
9
1
B
C
E
J
K
4
4
4
6
4
4
4
4
4
4
J
K
6
6
6
6
6
6
6
6
6
6
6
6
6
6
7
0
1
4
6
7
9
7
B
C
E
F
J
K
8
4
6
7
8
B
C
E
K
9
9
4
6
9
C
E
F
-
A
1
4
6
7
8
B
C
E
F
-
B
B
B
4
6
B
B
B
B
E
F
-
C
C
C
4
6
C
C
C
C
B
J
K
E
E
6
E
E
E
E
E
E
E
F
6
F
F
F
F
F
F
J
J
J
6
J
J
E
F
-
K
K
K
6
K
K
K
K
E
F
-
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